Library Assistant

Closing Date
Contact Officer
Vanessa Henderson
Contact Number
(02) 9952 8320
City of Ryde, NSW

Library Assistant

Job No: COR479
Location: Ryde, NSW
  • Join one of Sydney’s most progressive library services
  • Make a difference in our community
  • High level customer service role
  • Permanent, full-time position

About the City of Ryde library service - The City of Ryde Library Service comprises five branches at Ryde, North Ryde, Eastwood, West Ryde and Gladesville as well as a significant online library. Our libraries are places of social inclusion where members of our community borrow items for leisure and lifelong learning, learn about new technology, participate in activities, attend childrens and adults programs, and carry out research for School assignments or business projects. They are lively, busy places and serve a culturally diverse customer base.

About the position - Library Assistants are our front line customer service staff and work in all areas of the library. They are passionate about giving back to the community. This is a significant role in the Ryde Library branch which provides valuable support to the Team Leader in regards to collection maintenance and team communication as well as a variety of tasks which can see you helping a customer to locate information on the internet, find a needed book or magazine, read stories to children during weekly story-time, or clear the book return chute and replace books on shelves.

This full-time, 35 hours a week position is based at Ryde Library and the hours will be as follows:

  • Monday and Tuesday- 12:45 pm - 9.00 pm
  • Wednesday, Thursday and Friday - 8:45 am-5.00 pm

Note: This role also includes regular weekend shifts at our other branches for which you will receive overtime rates or time in lieu.

Your commencing rate of pay will be from $26.18 per hour, plus Superannuation, with higher rates available subject to your library qualifications and experience. You will also be eligible to participate in the Council’s Rostered Day Off system.

About You - You will have exceptional customer service skills and enthusiasm to help our diverse range of public library users whether it be to find a book or troubleshoot technology. In addition you should have:

  • Exceptional teamwork skills with proven experience to also work independently
  • Adaptable approach to tasks with the ability to prioritise and multi-task
  • Experience in a vibrant customer service focused role 
  • Completion of a library qualification or extensive work experience in a library

Note: This is a Child Related position and employment is subject to verification of the Working With Children Check status. The cost of obtaining a WWC clearance is at the applicant's expense.

How to apply

Apply now using our fast, easy to use on-line application process. In addition to answering the questions shown below, this position requires you to attach your Resume to complete the application process. Please note, you are not required to submit a cover letter or a statement addressing selection criteria.

If you would like to know more, please see the Position Description or ring Vanessa Henderson on (02) 9952 8320.

Apply here

Closing Date: Sunday 17 December 2017 at 11.30 pm with interviews to be held in the first 2-3 weeks of 2018.

Note: This is a Child Related position and employment is subject to verification of the Working With Children Check status.  The cost of obtaining a WWC clearance is at the applicant's expense.