Library Assistant (NSW)

Closing Date
Contact Officer
Dean McDowell
Contact Number
02 4732 8341
Penrith City Council, NSW


  • Job no: 492562
  • Work type: Permanent Part Time
  • Location: Penrith
  • Categories: Library Services

Are you looking for an exciting career in a place of limitless opportunity? The city of Penrith sits at the foot of the Blue Mountains, alongside the Nepean River, and is home to approximately 198,000 people. We employ approximately 1200 permanent, temporary and casual employees across a diverse range of fields and are committed to attracting and retaining the best people. We offer a diverse range of career paths with a strong commitment to training, education assistance, paid parental leave and flexible working arrangements.

The Penrith City Library Service provides informational, educational and recreational resources and services for residents and visitors through three branch libraries, community events and pop-up libraries, Home Library Service, Children's Services, Resources, Research Services (local history) and Toy Library Service.

As a Library Assistant, you will be working in a fast paced customer service delivery environment, across three library branches, and including evening and weekend shifts. The role consists of front desk, face to face and telephone customer service enquiries and service, checking in and shelving of returned items, providing digital literacy assistance and other collection processing duties.

You will be joining an enthusiastic, friendly and efficient frontline team and be proactive and willing to meet the challenges of adapting to changing technologies used in the delivery of library services to the community.

If you can demonstrate outstanding customer service skills, have good computer skills, are flexible and enthusiastic, have proven experience in working in a team environment and enjoy the challenges of adapting to technological changes, then this could be the position for you.

One permanent part-time (17.5 hours per week) position is available to commence immediately. Other opportunities may be available in the future.

Essential Criteria:

  • Year 12 Higher School Certificate or equivalent
  • High level of interpersonal and customer service skills and experience
  • Demonstrated skills in using online systems, mobile devices and applications
  • Demonstrated skills using library equipment, including scanners, printers and photocopiers
  • Demonstrated cash handling skills
  • Ability to work effectively in a busy team environment
  • Flexibility to work rostered shifts across seven days, including evening and weekend hours
  • Current Class C Driver's Licence

Desirable Criteria:

  • Experience working in a public library
  • Flexibility to cover emergency roster shifts

Commencing Salary: $27.48 per hour, plus 9.5% superannuation. Further salary progression is available through Councils Salary Administration System.

To view the position description and submit your application, please apply online using the link below. 

Intending applicants are required to submit a cover letter and resume before 11.55pm on the closing date. In addition, applicants are required to provide comprehensive responses to the selection criteria.

Applicants who do not meet the essential criteria will not be considered.

For further information about the position, please contact Dean McDowell on 02 4732 8341.

Please allow 4 weeks from the closing date for the processing of your application.

Council practices EEO and WHS principles.

Position description

Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time

Apply now