Latest News

Team Leader - Ryde Library

Closing Date
Contact Officer
Liz Wilkinson, Senior Coordinator Library Operations
Contact Number
(02) 9952 8373
Location
City of Ryde Council, NSW

 

Team Leader - Ryde Library

Job No: COR988 | Location: Ryde, NSW

  • Permanent, Full-time opportunity
  • Lead and manage our Ryde branch
  • Engage the community in our busy flagship library

About Us

Ryde Library is the central branch of the City of Ryde Library Service, located in the busy Top Ryde City Shopping Centre.  Recent refurbishments have created modern and functional spaces making this library a vibrant and welcoming space which caters to a wide range of community needs. We continue to innovate and strengthen our services with an emphasis on exciting new developments and emerging technologies in Public Libraries.

About the Role

The purpose of this role is to deliver a consistent and responsive library service that meets the community’s needs and to provide leadership and operational management of the branch library. As a senior member of the library service, you will contribute to the development and delivery of service improvements and to the achievements of the Library strategic plan.

In this role you will, support the Library Management Team by providing leadership and guidance with relation to people management processes including recruitment, rostering, staff development and performance management. You will lead and supervise the lending services of the library, manage the service desk and customer experience to ensure a high level of customer satisfaction and seek assistance from specialist library staff as required.

About You 

You have proven experience in leading a successful library service. You have exceptional ability to establish, foster and maintain positive working relationships with both internal and external customers. You keep up to date and have an awareness of current trends in public libraries and are able to contribute positively to the strategic direction of the library service.

In addition, you will also have:

  • Degree in Library and Information Science or equivalent as recognised by the Australian Library and Information Association (ALIA) and/or a degree level qualification in a related area with significant public library experience
  • Experience in the delivery of a high-level public library and information service in a cross-cultural customer service environment
  • proven people management and supervisory experience (minimum 2 years) in a public library or similar customer focussed environment, including the supervision and performance management of staff
  • proven high level communication and interpersonal skills including report writing, procedure development, problem solving, negotiation and effective complaints handling skills and experience
  • Experience in process improvement and leading/implementing change
  • Understanding of current issues and trends in the library industry
  • Knowledge of EEO principles, Privacy and Information Act
  • Drivers Licence
  • Current Working with Children Check
  • Covid-19 vaccinated

Your commencing salary will be in the range $79,767 to $89,042 p.a. + superannuation, depending on relevant experience and qualifications.

Note: This position is full time, working Monday to Friday including evening and rostered weekend work.

Culture & Benefits

  • Annual performance reviews and Award increases
  • Uniform provided
  • Opportunity to sign up as a fitness passport member
  • Various health & well-being initiatives (i.e. flu vaccinations, skin checks, etc.)
  • Accrue a rostered day off approximately every 3 weeks

How to apply

Use our fast, easy to use on-line application process to apply today. In addition to answering the questions shown below, this position requires you to attach your Resume to complete the application process. Please note, you are not required to submit a cover letter or a statement addressing selection criteria.

If you would like to know more, please see the Position Description or call Liz Wilkinson, Senior Coordinator Library Operations on (02) 9952 8373 for a confidential discussion.

Closing Date:  Sunday 3 April 2022 @ 11:30pm

Apply Now

Programs and Engagement Librarian

Closing Date
Contact Officer
Angela Phippen
Contact Number
(02) 9952 8353
Location
City of Ryde Council, NSW

 

Programs and Engagement Librarian

Job No: COR989 | Location: Ryde

  • Permanent position 
  • Join a collaborative and progressive team
  • Exciting career opportunity for a dynamic and experienced Librarian

About the City of Ryde Libraries

The City of Ryde Libraries is comprised of five branches at Ryde, North Ryde, Eastwood, West Ryde and Gladesville as well as a significant online library. Our libraries are vibrant and welcoming places in the local community. City of Ryde Libraries continue to innovate and strengthen our services with an emphasis on exciting new developments and emerging technologies in public libraries.

About the Role

The City of Ryde has an exciting opportunity for an innovative and customer focused library professional to play a key role in the development and delivery of the City of Ryde Libraries community and cultural programs.

In this dynamic role, you will use your significant experience to plan, promote and deliver a diverse suite of high quality library programs for our community.  The primary focus of these programs will initially be for adults and seniors. You will also manage the provision and maintenance of the Community Information Database and associated directories to ensure accuracy and high quality.

About You

You have a positive, high energy approach and enjoy engaging with the local community. You're experienced in developing, promoting and delivering programs and activities suitable for a range of identified target groups including digital capability and literacy skills for current and emerging technologies.

In addition, you will also have:

  • Degree or Post Graduate Diploma in Library Science recognised by the Australian Library and Information Association (ALIA), or have degree level qualifications in a related area
  • Experience in the development, delivery, and promotion of library or similar cultural  programs and activities
  • Experience in the planning, promotion, delivery and evaluation of readers advisory services and programs including Author Talks
  • Excellent interpersonal skills with proven ability to facilitate meetings with a wide range of stakeholders, prepare and deliver presentations to diverse groups
  • High level written communications skills
  • Knowledge of and enthusiasm for information technology and troubleshooting ability
  • Current Drivers Licence
  • Current Working with Children Check

Your commencing salary will be in the range $79,767 to  $89,042 p.a. + superannuation, dependent upon relevant skills and experience

Culture & Benefits

  • Annual performance reviews and Award increases
  • Opportunity to sign up as a fitness passport member
  • Generous uniform allowance
  • Various health & well-being initiatives (i.e. flu vaccinations, skin checks, etc.)
  • Accrue a rostered day off approximately every 3 weeks

How to Apply

Apply now using our fast, easy to use on-line application process. In addition to answering the questions shown below, this position requires you to attach your resume to complete the application process. Please note you are not required to submit a cover letter or a statement addressing selection criteria. If you would like to know more, please see the Position Description or call Angela Phippen on (02) 9952 8353 for a confidential discussion.

Closing Date: Sunday 3 April 2022 @ 11:30 pm

Apply Now

Team Leader Library Customer Experience

Closing Date
Contact Officer
Stephanie Gildaly, Coordinator Customer Experience
Contact Number
02 9330 6012
Location
Georges River Council, NSW

 

logo

Team Leader Library Customer Experience

Job No: GR211079 | Location: Kogarah

About the Role

We are looking for someone who is passionate about delivering a customer focused library service to be a key leader within our customer experience team. The team works across all five of Georges River Libraries and is responsible for the design and delivery of an exceptional customer experience.

The role has scope for you to engage directly with our customers and to take on projects that will continue to innovate the way we deliver our library services to meet our communities needs.

The position also offers an opportunity for you to demonstrate your passion for team building and leadership in a public library setting. You will be working with a dedicated team of professionals in some of the libraries most rewarding work.

About Our Council

Georges River Council is a leading, people-focused organisation with approximately 600 staff members. Our people are working to make the Georges River area an accessible, green, diverse and innovative community and economy. We are dedicated to providing vibrant public places, sustaining and developing a thriving creative culture, helping protect our natural environment, and making our suburbs more liveable.

About the Opportunity

  • Permanent, Full-Time (70 hours per fortnight)
  • Salary from $79,559.72 - $92,181.87 per annum (plus 10% superannuation)
  • Located in Kogarah CBD – less than 5 min walk from train station
  • An exciting opportunity to make a positive difference for the community
  • Support the management of the library and it's services to meet the community’s changing needs
  • Take advantage of Council benefits including the ability to partake in council’s Flex Fit Scheme including 9-day fortnight and access to council leave entitlements including long service leave after 5 years

Be a key player in the efficient and effective operations of Georges River Libraries through the provision of quality library services that support a stronger, more connected and resilient Georges River community.

Key Accountabilities

  • Plan, develop and implement customer experience procedures.
  • Provide team leadership, training and supervision in the delivery of innovative library services and programs
  • Provide timely and professional Reference, Information and Readers Advisory service to library customers.

Qualifications, Certificates & Licences

  • Tertiary qualifications in Library and Information Science allowing professional membership of the Australian Library and Information Association

Selection Criteria

  • Demonstrated ability to lead, motivate, train and supervise people in a rapidly changing environment
  • Demonstrated experience in library and information service delivery
  • Ability to understand the customers' priorities to enable anticipation of their needs and demonstrate initiative in adapting team plans and goals to meet them
  • Demonstrated analytical, time management, organisational, project management and creative problem-solving skills
  • Ability to monitor budgetary spending within work area, against pre-determined targets and actively seek efficiencies
  • Demonstrated knowledge of and experience in automated library management systems and the application of technology for the delivery of library services
  • Must be fully vaccinated (minimum 2 doses) with an approved COVID-19 vaccine and provide Council with evidence of vaccination, or an accepted certified medical contraindication. Council reserves the right to confirm the validity of contraindications in accordance with NSW Health guidelines, and to direct a Worker to undertake an independent medical examination in relation to the issuance of a medical contraindication certificate.

If you would like further information on this role, please contact Stephanie Gildaly, Coordinator Customer Experience on 02 9330 6012.

If you have made a positive commitment to further your career and you possess the attributes located in the Position Description, then please submit your application today. Applicants are asked to ensure that they provide responses to the targeted questions, failure to do so may result in your application not being considered.

Applications must be completed and submitted via our website. Closing Date: 31 March 2022 at 11.30 PM AEST

Georges River Council aims to be a leading, people-focused organisation delivering outstanding results for our community and city. We foster our values of Accountability, Professionalism, Unity and Honesty and take pride in promoting the image of Council in the community.

We are committed to building a workplace culture that values diversity and inclusion, and welcome applications from Aboriginal and Torres Strait Islander people, workers of all ages, people with disabilities, people who identify as LGBTIQ and those from culturally and linguistically diverse backgrounds.

At Georges River Council we are committed to putting children first and championing child safety within our community. We actively advocate for the rights of children and young people and will uphold our commitment as a child safe organisation.

Please note you must be an Australian or New Zealand citizen or a permanent resident or have unlimited working rights (with no Visa restrictions) in Australia to apply for this position.

Apply Now!

Learning & Outreach Coordinator 

Closing Date
Contact Officer
Carina Clement
Contact Number
E: hresources@alburycity.nsw.gov.au or call on 02 6023 8111
Location
AlburyCity Council, NSW

 

logo

Learning & Outreach Coordinator 

Develop and manage a range of innovative and relevant public and educational programs for AlburyCity's LibraryMuseum and Lavington Library.

About us 
We are the facilitator of a thriving, resilient and liveable city full of opportunities, and the custodians of an environment like no other. We ensure Albury is a great place to live, work and invest. 
  
The Position 
This position will lead the Learning and Outreach team to develop and manage a range of innovative and relevant public and educational programs for AlburyCity’s LibraryMuseum and Lavington Library. The position will operate as a key member of the Libraries and Museum Team, to develop and implement integrated programs to the community and visitors.

Qualifications & experience 

  • Tertiary Qualifications in Education, Arts Management, Libraries, Museum Studies or related discipline, or relevant equivalent experience.

Desirable Criteria

  • Class C (standard) Drivers Licence

Tasks & responsibilities 

  • Lead the development of a range of public programs and exhibitions to further the education and lifelong learning role of the Albury LibraryMuseum and Lavington Library and engage the community and visitors.
  • Lead and supervise the Learning & Outreach team including work- flow, performance management, training and development, and promoting a harmonious team environment.
  • Lead the development and implementation of a range of programs and educational resources to support Libraries and Museum exhibitions, collections and services.
  • Market programs in line with AlburyCity Communication protocols and in liaison with relevant team members.
  • Oversee major projects and programs, including the annual Write around the Murray Festival
  • Lead evaluation of programs and resources to assist in developing responsive and community focussed programs.
  • Build networks between Albury Cultural Facilities, educational and life-long learning facilities and community and special interest groups, to ensure program and product relevance and community engagement.
  • Provide input into the preparation of strategic, business and marketing plans.
  • Contribute to the development and monitoring of budgets and annual forecasts and funding applications.

This role will  

  • Attract a salary of $78,870 to $86,705 + 10% Superannuation 
  • Based on a 35 hour week, working 35 hours across a 7-day spread, with actual days and times being worked in accordance with facility roster, with an RDO in accordance with AlburyCity’s RDO guidelines. Hours worked on weekends will attract the appropriate loadings. 

Benefits 
Live and work in a culture rich location minutes from the Murray River, just a short drive to one of Victoria’s best wine regions and with the ski fields so close you will be zooming down the mountains in under two hours.  

Our employee benefits include professional development and flexible working conditions. Our conditions of employment support equal opportunities and an ethical, diverse, and inclusive workplace. 

We also recognise and value your priorities beyond work. It’s important to us that you have a sustainable work–life balance, so we offer flexible working arrangements, a nine-day fortnight (full-time staff) and a range of leave options and support programs.

This role closes on the 17 April 2022. The role may close earlier for the right applicant. Should you require any further information for this role please email Carina Clement on hresources@alburycity.nsw.gov.au or call on 02 6023 8111.

To view a full Position Description for this role, please visit the AlburyCity Careers page alburycity.nsw.gov.au/careers 

Apply for this job

Library Programs and Support Officer

Closing Date
Contact Officer
Stephanie Green, Team Leader Library Community Outreach
Contact Number
03 8734 8948
Location
Wyndham City Council, VIC

 

Library Programs and Support Officer

  • Run the pop-up library service Van to provide outreach services across Wyndham
  • Permanent part-time, 4 days per week
  • Salary from $68,782.48 (pro rata) plus super

We are Wyndham, one of Australia’s fastest growing and most diverse cities.

Our people are hard at work designing the precincts, building the infrastructure, developing the policies and delivering the programs that will ensure the City is prepared to welcome over 200,000 new residents by 2040.

Wyndham City Libraries are invested in providing quality Library services that meet the needs of our community.  We are committed to remaining ahead of the curve when it comes to future trends in Library service delivery and this role underpins the success in providing the services our customers know and love.

A bit about the role
Wyndham Libraries are launching a Pop-Up Library Programs Van to deliver activities and engage with the community in 2022 and beyond. We are looking for an enthusiastic program delivery professional to join our team taking library services around Wyndham.

This is an exciting opportunity to join a brand-new team delivering programs and outreach services from locations across Wyndham. This role will report to the Team Leader Library Community Outreach and work closely with the Programs Teams across the library service.

As a remote library, you will be traveling to scheduled sites across Council. You will deliver programs for all ages and provide support with a small collection of books on board.

Whilst you will primarily work on the Pop-Up Library, this position will be required to alter their regular working hours to support evening and weekend events and programs on an ad-hoc basis. In addition, this position may be required to rotate to other branches in line with operational requirements and may be required to work rostered Saturday morning as part of a regular work pattern.

What you’ll deliver

  • Successful and professional delivery of programs and services based on the local community’s needs and interests
  • Attractively presented and orderly collection and well-maintained vehicle
  • Effective liaison with colleagues, community groups, key stakeholders, and the wider community under the guidance of the Team Leader Library Community Outreach
  • Creation of a space where all members of our diverse community feel welcome

What you’ll bring

  • Diploma of Library and Information Services, or equivalent qualification or substantial experience
  • Experience delivering programs to children and families desirable
  • Strong customer service skills
  • Willingness to learn and a desire to develop your skills
  • A positive, curious and flexible attitude
  • Valid Victorian driver’s licence and confidence in driving a van. Driver training will be offered if required


Be part of something more

At Wyndham, we’re doing big things. We’re building a proud and successful city that stands proudly on the state, national and international stages. By joining us, you can help lead, innovate and contribute this work.

You will be provided the chance to deliver exciting and impressive projects, to ensure that we are managing growth and supporting our residents to lead healthy, safe, vibrant and productive lives while protecting our local environment.

We are always looking for passionate and excited people to contribute their skills and support us to provide services to our diverse community.

What’s next?
If you think this role might be for you, we want to hear from you. Please apply by following the links and sending us a cover letter and your resume. We do not require any selection criteria to be addressed.

To find out more about the role, please contact Stephanie Green, Team Leader Library Community Outreach on 03 8734 8948.

Applications will be accepted until 11:59pm Sunday 3 April 2022.

To enable compliance with State Government requirements as contained in the current Chief Health Officer COVID19 Mandatory Vaccination Directions, you will be required to provide your COVID19 Vaccination Information before commencing employment with Council.

We are a proud inclusive employer. We encourage people from all walks of life to apply for our job opportunities. Our commitment is to provide diverse, safe and inclusive environments where everyone can grow and succeed.

Apply for this opportunity

Additional Information

Literacy and Learning Program Support Officer

Closing Date
Contact Officer
Sarah Restuccia, Team Leader Literacy, Learning and Partnerships
Contact Number
03 9747 5329
Location
Melton City Council, VIC

 

Literacy and Learning Program Support Officer

Job No: MEL416 | Location: Melton

  • Part Time Permanent Position - 28 hours per week 
  • Salary Range $65,364 to $69,299 per annum pro-rata + 10% Super 

About Melton City Council

The City of Melton is a community where everyone belongs. Ours is a vibrant and diverse municipality—one of the fastest developing in Australia. Our organisation strives to provide our community with state-of-the-art amenity and facilities, engaging health and wellbeing options, and support to become active members of our Lifelong Learning City.

We invest in innovation, offering professional and personal development, and generous leave and flexibility to staff, while also fostering a collaborative and inclusive culture. You’ll be able to work close to home in a dynamic setting featuring cafes and retail options set amongst heritage buildings and open green spaces.

The Opportunity

Melton City Libraries is seeking a creative and enthusiastic storyteller and program facilitator to develop and deliver early years and school years services and programs. This part time position working Monday to Thursday is based at our Melton Library and Learning Hub, a state-of-the art community hub in the heart of Melton  

Key Responsibilities

  • Deliver high quality customer service across the library service to ensure customers have a positive experience characterised by active engagement, providing direction to library officers as required.

  • Participate in rostered library customer service shifts at library facilities or outreach points and proactively engage with customers to maximise their use of resources, equipment, technology, and online platforms.

  • Support the delivery of early years and school years programs across the library service by developing program plans, lesson plans and Storytime kits, and contributing to the planning and evaluation of the calendar of events

  • Facilitate and deliver a range of early years and primary school years programs across the library service including story time, baby bounce, toddler time, outreach visits, school holiday programs, New Parents Groups and after school programs.

About you

To be successful in this role you will have the following:

  • A Tertiary qualification acceptable for technician membership of the Australian Library and Information Association together with public library experience, or other relevant qualification together with relevant public library and program delivery experience.

  • A passion for storytelling and community engagement, with a customer-centric approach to your work.

Culture and Values

Our vision for our community is to be: "A vibrant, safe and liveable city accessible to all" and that means there’s a place here for you too. Our organisational values represent us as an established growth Council and the values are reflected in everything we do; our decision-making, our actions and our service provision to the community. Council has a diverse and vibrant organisation and we’d love to have you join us to help shape a city for the future.

We are Vibrant MELTON. Our values are:

  • Motivate
  • Empower
  • Lead
  • Trust
  • Open
  • Nurture 

Benefits

There are a number of great reasons why our people love working at Melton City Council: 

  • Flexible Working Hours
  • Extensive Career Development & Leadership Programs
  • Family Room available including Breastfeeding Facilities (Breastfeeding Friendly Workplace accredited)
  • Wellbeing initiatives
  • Social Club Activities
  • Subsidised Uniforms

To read more about our benefits visit https://meltoncity-staff-benefits.applynow.net.au/

How To Apply

If you require further information about the position, please contact Sarah Restuccia, Team Leader Literacy, Learning and Partnerships, 03 9747 5329

Applications must include a Resume and address the Key Selection Criteria outlining your suitability to the role .

We encourage you use the STAR approach when writing your responses to the selection criteria.

Situation (Task) – provide a brief outline of the situation or task?

Action – what did you do in response to the situation or task?

Result – what was the result of your action?

Key Selection Criteria outline the most important knowledge, skills, behaviours and experience needed to perform the role.  The criteria may include technical knowledge and experience, as well as interpersonal skills, and tend to be specific to the role’s specialisation and industry.

To address the Key Selection Criteria you will need to write short statements explaining how you meet the criteria, or how you demonstrate the capability. We encourage you to keep your responses concise. 

Applications submitted via email, after the closing date and/or that do not address the Key Selection Criteria will not be considered.

Applicants will need to undertake pre-employment requirements, dependent on the position.

Successful applicants must comply with COVID-19 Public Health Orders applicable to Local Government employees and Council’s COVID-19 vaccination policy which require employees to provide documentary evidence of their vaccination status before attending the workplace.

To view the Position Description, click here.

Applications close 5.00pm Friday 1 April 2022

APPLY NOW

To be eligible for employment at Melton City Council you must be an Australian citizen, permanent resident of Australia or be legally entitled to work in Australia.

At Melton City Council we care for our people, we’re committed to the professional growth of our employees and support balance and flexibility. If you want to work with talented, passionate people and build a thriving and vibrant community, we encourage you to apply. We strongly encourage job applications from Aboriginal and Torres Strait Islander people, people with disabilities, LGBTIQ and people from culturally diverse backgrounds. 

Melton City Council is committed to being a Child Safe organisation.

Library Customer Service Officer - Casual

Closing Date
Contact Officer
Hayley Martin, Team Leader Library Hub and Customer Service
Contact Number
03 9747 5224
Location
Melton City Council, VIC

 

Library Customer Service Officer - Casual

Job No: MEL419 |Location: Melton

  • Casual Positions
  • Hourly Rate  $42.1829 + 10% Super

About Melton City Council

The City of Melton is a community where everyone belongs. Ours is a vibrant and diverse municipality—one of the fastest developing in Australia. Our organisation strives to provide our community with state-of-the-art amenity and facilities, engaging health and wellbeing options, and support to become active members of our Lifelong Learning City.

We invest in innovation, offering professional and personal development, and generous leave and flexibility to staff, while also fostering a collaborative and inclusive culture. You’ll be able to work close to home in a dynamic setting featuring cafes and retail options set amongst heritage buildings and open green spaces.

The Opportunity

Melton City Council acknowledges the fundamental role that Libraries and Arts play in the making of vibrant, culturally rich communities.  Reporting to the Team Leader Library Hub and Customer Service in the Libraries and Arts service unit, the role of the Library Customer Service Officer is key to delivering priority areas for Melton City Libraries as envisioned in Creative Melton 2030.  These include ensuring customers have a positive experience in our Library and Learning Hubs by delivering high quality customer service. Supporting the learning outcomes of residents by assisting in the use of resources, technology and online platforms, and delivering literacy and learning programs.

Key Responsibilities

The Library Customer Service Officer will:

  • Deliver high quality customer service across the library service to ensure customers have a positive experience.
  • Create a welcoming experience by engaging with customers throughout the library.
  • Proactively assist customers to maximise the use of resources and technology.
  • Undertake routine library tasks.
  • Assist with the maintenance of the library collection.
  • Deliver the day to day bookings, hire and operation of meeting rooms and tenant space.
  • Deliver literacy and learning program sessions.

About you

To be successful in this role you will have the following:

  • Beyond secondary education or equivalent, with some experience in a customer service or community focused environment.

  • Demonstrated customer service skills with the ability to relate to a diverse range of people.

  • Well-developed information technology skills with the ability to provide assistance in the use of computers, photocopiers, wireless internet access and mobile devices.

  • Ability to work well as part of a team.

  • Effective time management and organisational skills.

  • Deliver literacy and learning programs for children and adults, and basic training in the use of library equipment and technology.

  • Availability and flexibility to work rostered shifts as required across weekdays, weekends and evenings.

Culture and Values

Our vision for our community is to be: "A vibrant, safe and liveable city accessible to all" and that means there’s a place here for you too. Our organisational values represent us as an established growth Council and the values are reflected in everything we do; our decision-making, our actions and our service provision to the community. Council has a diverse and vibrant organisation and we’d love to have you join us to help shape a city for the future.

We are Vibrant MELTON. Our values are:

  • Motivate
  • Empower
  • Lead
  • Trust
  • Open
  • Nurture 

Benefits

There are a number of great reasons why our people love working at Melton City Council: 

  • Flexible Working Hours
  • Extensive Career Development & Leadership Programs
  • Family Room available including Breastfeeding Facilities (Breastfeeding Friendly Workplace accredited)
  • Wellbeing initiatives
  • Social Club Activities
  • Subsidised Uniforms

To read more about our benefits visit https://meltoncity-staff-benefits.applynow.net.au/

How To Apply

If you require further information about the position, please contact Hayley Martin, Team Leader Library Hub and Customer Service on 03 9747 5224

Applications must include a Resume and address the Key Selection Criteria outlining your suitability to the role .

We encourage you use the STAR approach when writing your responses to the selection criteria.

Situation (Task) – provide a brief outline of the situation or task?

Action – what did you do in response to the situation or task?

Result – what was the result of your action?

Key Selection Criteria outline the most important knowledge, skills, behaviours and experience needed to perform the role.  The criteria may include technical knowledge and experience, as well as interpersonal skills, and tend to be specific to the role’s specialisation and industry.

To address the Key Selection Criteria you will need to write short statements explaining how you meet the criteria, or how you demonstrate the capability. We encourage you to keep your responses concise. 

Applications submitted via email, after the closing date and/or that do not address the Key Selection Criteria will not be considered.

Applicants will need to undertake pre-employment requirements, dependent on the position.

Successful applicants must comply with COVID-19 Public Health Orders applicable to Local Government employees and Council’s COVID-19 vaccination policy which require employees to provide documentary evidence of their vaccination status before attending the workplace.

To view the Position Description, click here.

Applications close 5.00pm Friday 1 April 2022

APPLY NOW

To be eligible for employment at Melton City Council you must be an Australian citizen, permanent resident of Australia or be legally entitled to work in Australia.

At Melton City Council we care for our people, we’re committed to the professional growth of our employees and support balance and flexibility. If you want to work with talented, passionate people and build a thriving and vibrant community, we encourage you to apply. We strongly encourage job applications from Aboriginal and Torres Strait Islander people, people with disabilities, LGBTIQ and people from culturally diverse backgrounds. 

Melton City Council is committed to being a Child Safe organisation.

Customer Service Library Technician - Casual

Closing Date
Contact Officer
Hayley Martin, Team Leader Library Hub and Customer Service
Contact Number
03 9747 5224
Location
Melton City Council, VIC

 

Customer Service Library Technician - Casual

Job No: MEL420 | Location: Melton

  • Casual Positions
  • Hourly Rate  $44.8935+ 10% Super

About Melton City Council

The City of Melton is a community where everyone belongs. Ours is a vibrant and diverse municipality—one of the fastest developing in Australia. Our organisation strives to provide our community with state-of-the-art amenity and facilities, engaging health and wellbeing options, and support to become active members of our Lifelong Learning City.

We invest in innovation, offering professional and personal development, and generous leave and flexibility to staff, while also fostering a collaborative and inclusive culture. You’ll be able to work close to home in a dynamic setting featuring cafes and retail options set amongst heritage buildings and open green spaces.

The Opportunity

Melton City Libraries is seeking a creative and enthusiastic storyteller and program facilitator to develop and deliver early years and school years services and programs. This casual position working Tuesday-Friday is based at our Melton Library and Learning Hub, a state-of-the art community hub in the heart of Melton 

Key Responsibilities

  • Deliver high quality customer service across the library service to ensure customers have a positive experience characterised by active engagement, providing direction to library officers as required.

  • Create a welcoming experience by engaging with customers throughout the library and undertaking library tasks.

  • Proactively assist customers to maximise their use of the library, resources, equipment, technology, and online platforms.

  • Deliver the day to day bookings, hire and operation of meeting rooms and tenant space.

  • Support the delivery of programs and outreach across the library service

  • Be available to accept shifts on weekends, evenings and through the week on relatively short notice.

About you

To be successful in this role you will have the following:

  • A Tertiary qualification acceptable for technician membership of the Australian Library and Information Association together with public library experience, or other relevant qualification together with relevant public library and program delivery experience.

  • Excellent customer service and technology skills with the ability to confidently engage with customers.

Culture and Values

Our vision for our community is to be: "A vibrant, safe and liveable city accessible to all" and that means there’s a place here for you too. Our organisational values represent us as an established growth Council and the values are reflected in everything we do; our decision-making, our actions and our service provision to the community. Council has a diverse and vibrant organisation and we’d love to have you join us to help shape a city for the future.

We are Vibrant MELTON. Our values are:

  • Motivate
  • Empower
  • Lead
  • Trust
  • Open
  • Nurture 

Benefits

There are a number of great reasons why our people love working at Melton City Council: 

  • Flexible Working Hours
  • Extensive Career Development & Leadership Programs
  • Family Room available including Breastfeeding Facilities (Breastfeeding Friendly Workplace accredited)
  • Wellbeing initiatives
  • Social Club Activities
  • Subsidised Uniforms

To read more about our benefits visit https://meltoncity-staff-benefits.applynow.net.au/

How To Apply

If you require further information about the position, please contact Hayley Martin, Team Leader Library Hub and Customer Service, 03 9747 5224

Applications must include a Resume and address the Key Selection Criteria outlining your suitability to the role .

We encourage you use the STAR approach when writing your responses to the selection criteria.

Situation (Task) – provide a brief outline of the situation or task?

Action – what did you do in response to the situation or task?

Result – what was the result of your action? 

Key Selection Criteria outline the most important knowledge, skills, behaviours and experience needed to perform the role.  The criteria may include technical knowledge and experience, as well as interpersonal skills, and tend to be specific to the role’s specialisation and industry.

To address the Key Selection Criteria you will need to write short statements explaining how you meet the criteria, or how you demonstrate the capability. We encourage you to keep your responses concise. 

Applications submitted via email, after the closing date and/or that do not address the Key Selection Criteria will not be considered.

Applicants will need to undertake pre-employment requirements, dependent on the position.

Successful applicants must comply with COVID-19 Public Health Orders applicable to Local Government employees and Council’s COVID-19 vaccination policy which require employees to provide documentary evidence of their vaccination status before attending the workplace.

To view the Position Description, click here.

Applications close 5.00pm Friday 1 April 2022

APPLY NOW

To be eligible for employment at Melton City Council you must be an Australian citizen, permanent resident of Australia or be legally entitled to work in Australia.

At Melton City Council we care for our people, we’re committed to the professional growth of our employees and support balance and flexibility. If you want to work with talented, passionate people and build a thriving and vibrant community, we encourage you to apply. We strongly encourage job applications from Aboriginal and Torres Strait Islander people, people with disabilities, LGBTIQ and people from culturally diverse backgrounds. 

Melton City Council is committed to being a Child Safe organisation.

 

Customer Service Librarian - Casual

Closing Date
Contact Officer
Hayley Martin, Team Leader Library Hub and Customer Service
Contact Number
03 9747 5224
Location
Melton City Council, VIC

 

Customer Service Librarian - Casual

Job No: MEL421 | Location: Melton

  • Casual Positions
  • Hourly Rate $48.9566 + 10% Super 

About Melton City Council

The City of Melton is a community where everyone belongs. Ours is a vibrant and diverse municipality—one of the fastest developing in Australia. Our organisation strives to provide our community with state-of-the-art amenity and facilities, engaging health and wellbeing options, and support to become active members of our Lifelong Learning City.

We invest in innovation, offering professional and personal development, and generous leave and flexibility to staff, while also fostering a collaborative and inclusive culture. You’ll be able to work close to home in a dynamic setting featuring cafes and retail options set amongst heritage buildings and open green spaces.

The Opportunity 

Melton City Council acknowledges the fundamental role that Libraries and Arts play in the making of vibrant, culturally rich communities.  Reporting to the Team Leader Library Hub and Customer Service in the Libraries and Arts service unit, the role of the Customer Service Librarian (casual) is key to delivering priority areas for Melton City Libraries as envisioned in Creative Melton 2030.  These include:

  • Leading staff in the delivery of high quality customer service at Council’s library facilities that is responsive to community needs.

  • Act as the shift supervisor of a Library and Learning Hub, ensuring optimal standards of customer service, presentation and operation.

Key Responsibilities

  • Provide leadership to staff in the delivery of high quality customer service across the library service to ensure customers have a positive experience.

  • Participate in rostered library customer service shifts at library facilities or outreach points and proactively engage with customers.

  • Facilitate and oversee the delivery of literacy and learning program sessions.

  • Oversee the maintenance and presentation of library collections and facilities.

  • Be available to accept shifts on weekends, evenings and during the week on relatively short notice.

About you

To be successful in this role you will have the following:

  • A tertiary qualification acceptable for professional membership (librarian) of the Australian Library and Information Association, or demonstrated progress towards such a qualification, together with relevant public library experience.
  • Demonstrated customer service skills with the ability to confidently and actively engage with customers.
  • Demonstrated knowledge and ability to use a library management system, online resources, computer equipment, mobile devices, and emerging technologies, with the ability to problem solve information technology issues.

  • Demonstrated ability to lead staff and work well as part of a team.

Culture and Values

Our vision for our community is to be: "A vibrant, safe and liveable city accessible to all" and that means there’s a place here for you too. Our organisational values represent us as an established growth Council and the values are reflected in everything we do; our decision-making, our actions and our service provision to the community. Council has a diverse and vibrant organisation and we’d love to have you join us to help shape a city for the future.

We are Vibrant MELTON. Our values are:

  • Motivate
  • Empower
  • Lead
  • Trust
  • Open
  • Nurture 

Benefits

There are a number of great reasons why our people love working at Melton City Council: 

  • Flexible Working Hours
  • Extensive Career Development & Leadership Programs
  • Family Room available including Breastfeeding Facilities (Breastfeeding Friendly Workplace accredited)
  • Wellbeing initiatives
  • Social Club Activities
  • Subsidised Uniforms

To read more about our benefits visit https://meltoncity-staff-benefits.applynow.net.au/

How To Apply

If you require further information about the position, please contact Hayley Martin, Team Leader Library Hub and Customer Service on 03 9747 5224. 

Applications must include a Resume and address the Key Selection Criteria outlining your suitability to the role .

We encourage you use the STAR approach when writing your responses to the selection criteria.

Situation (Task) – provide a brief outline of the situation or task?

Action – what did you do in response to the situation or task?

Result – what was the result of your action? 

Key Selection Criteria outline the most important knowledge, skills, behaviours and experience needed to perform the role.  The criteria may include technical knowledge and experience, as well as interpersonal skills, and tend to be specific to the role’s specialisation and industry.

To address the Key Selection Criteria you will need to write short statements explaining how you meet the criteria, or how you demonstrate the capability. We encourage you to keep your responses concise. 

Applications submitted via email, after the closing date and/or that do not address the Key Selection Criteria will not be considered.

Applicants will need to undertake pre-employment requirements, dependent on the position.

Successful applicants must comply with COVID-19 Public Health Orders applicable to Local Government employees and Council’s COVID-19 vaccination policy which require employees to provide documentary evidence of their vaccination status before attending the workplace.

To view the Position Description, click here.

Applications close 5.00pm Friday 1 April 2022

APPLY NOW

To be eligible for employment at Melton City Council you must be an Australian citizen, permanent resident of Australia or be legally entitled to work in Australia.

At Melton City Council we care for our people, we’re committed to the professional growth of our employees and support balance and flexibility. If you want to work with talented, passionate people and build a thriving and vibrant community, we encourage you to apply. We strongly encourage job applications from Aboriginal and Torres Strait Islander people, people with disabilities, LGBTIQ and people from culturally diverse backgrounds. 

Melton City Council is committed to being a Child Safe organisation.

Customer and Community Services Coordinator – Children and Youth

Closing Date
Contact Officer
Marcela Russnak
Contact Number
E: mrussnak@warrnambool.vic.gov.au T: (03) 5559 4990
Location
Warrnambool City Council , VIC

 

Customer and Community Services Coordinator – Children and Youth

  • Warrnambool Library
  • Permanent Full Time
  • 4A – D $63,336 to $66,542 p.a
  • Closing Date: 01/04/2022 05:00 pm
About the Role

Have you ever thought about a sea change? Here is your chance to live in a beautiful city by the sea, while working in a brand new library delivering excellent customer service to your community in a public library setting. Warrnambool is a vibrant and dynamic municipality in the South West of Victoria which is home to 35 000 people. It boasts an enviable mix of seaside location, tourism and family appeal, beautiful natural environment and great services for our community.
Warrnambool Library is seeking an enthusiastic staff member who is passionate about providing services to our community with excellent customer service skills for a pivotal role as Coordinator – Children and Youth. It is a role that is responsible for planning and delivery of programs to our children and young people in partnership with our community.
If you:
• Love working with people
• Are passionate about providing library services to the community particularly children and youth
• Are interested in running programs and events
• Have excellent information technology skills and enjoy helping others to learn
We want you to apply!

How to Apply

Please apply via Warrnambool City Council web site
https://www.warrnambool.vic.gov.au/careers/customer-and-community-services-library-coordinator-children-and-youth-0

For further information contact: Marcela Russnak E: mrussnak@warrnambool.vic.gov.au T: (03) 5559 4990

Employment Documents available above under Document\s

Previous applicants need not apply

Upcoming Events

Job Vacancies

Find Library Branch

Find Library Branch

Find Library Branch