Community and Customer Liaison Assistant - Libraries

Closing Date
Contact Officer
Contact a member of our team
Contact Number
08 8930 0689
City of Darwin, NT



Community and Customer Liaison Assistant - Libraries

Darwin, Australia | Reference: 6340601

This position is a targeted role for First Nations

This role is responsible for delivering exceptional customer service to library patrons by answering enquiries, providing information about collections, programs and services, and assisting with technology and digital literacy.

About the Opportunity:

An opportunity has become available to join the Library and Family Services team as Community and Customer Liaison Assistant in a permanent capacity.

You will play an important function in the Library team by providing ‘hands on' support to customers through assisting library users with general enquiries, use of technology and by assisting them in finding resources.

The successful applicant will be responsible to maintain the order of library collection through shelving, sorting and shelf reading to ensure all works performed are in accordance with standard operating procedures.

You should hold:

  • a NT Working with Children Clearance (Ochre Card)
  • Possession of a Class C Drivers Licence

The successful applicant must be flexible and adaptable to working in various work locations throughout the municipality as needed to perform the role effectively, including at multiple library locations, and participate in staff rotations and work weekends. Hours of work are 4 hours per day usually between the hours of 1pm and 6pm, Monday to Friday, plus weekend shifts.

Why join us?

At City of Darwin, we're passionate about building and sustaining a high-performance culture that motivates our people to deliver exceptional results. You will align with and flourish in a fast-paced environment that focuses on strategic outcomes and embraces collaboration and innovation.

This position has a base salary of pro-rated $65,106 per annum + superannuation. We also offer generous benefits such as 6 weeks annual leave and 15 personal/carer days.

Applicants who need assistance with our process are encouraged to contact a member of our team on 08 8930 0689.

The vacancy closes on 5 June 2023

care logo

City of Darwin is an equal opportunity employer. All qualified applicants will receive equal consideration for employment.

The Filling of this position is intended to constitute a special measure opportunity under section 8(1) of the Racial Discrimination Act 1975 (CT), and s57 of the Anti- Discrimination Act 1996(NT).

As part of City of Darwin's recruitment process, applicants may be required to undergo pre-employment assessments, such as a Medical Assessment (including drug & alcohol test), National Police Check and Psychometric Assessment.

Apply Now | Download PD