Coordinator Service Development

Closing Date
Contact Officer
Catherine Borazio, Manager Community Learning and Service Centres
Contact Number
0407 053 607
Hobsons Bay City Council, VIC


Coordinator Service Development

Hobsons Bay Civic Centre - 115 Civic Parade Altona | Closing date: 25/09/2022

Permanent Full Time – 38 hours per week

Band 8 – $115,877 - $129,574 (+ 10.5% super & RDO)

Situated on Port Phillip Bay around 7km west of central Melbourne, Hobsons Bay is an established municipality with over 20kms of coastline, a rich natural environment, a diverse community and local economy. The city is superbly located, with great access to key transport facilities. With an operating expenditure budget of over $110m and capital expenditure budget of over $30m, it supports a population of around 90,000 residents.

Hobsons Bay City Council’s Community Learning and Service Centres Department was established to oversee the ongoing development of contemporary customer focused libraries, community hubs and service centres and meet the changing needs of the Hobsons Bay community.

An exciting opportunity exists for an experienced leader to work as part of the Departments senior leadership team, be an ambassador for service development and transformation, support the rollout of Council’s exciting new approach to customer service (known as Council+) and deliver on Council’s Centres of Excellence Strategy.

For more information on Council+ Centres of Excellence see below.

Reporting to the Manager Community Learning and Service Centres, the successful candidate will lead the strategic development and implementation of customer focused, innovative, and effective community, library and lifelong learning programs and services.

In this role, you will be responsible for leading strategy and operations of Hobsons Bay Libraries’ collections, technology, and digital project areas. You will have considerable experience in the management of physical, digital and heritage collections and a proven record of your ability to manage projects, people, budgets and resources.

The successful candidate will bring appropriate tertiary qualifications in librarianship; and demonstrated leadership experience in collections, creative technologies and/or digital services. A proven ability to problem solve; be creative; innovative and flexible; and drive positive change will be critical to success in this position.

A copy of the position description can be obtained by using the download feature below or by contacting our Customer Service team on 1300 197 944. For further information please contact Catherine Borazio, Manager Community Learning and Service Centres on 0407 053 607.

Applications must include a cover letter outlining your suitability to the role and an updated resume and close at 11.30pm on Sunday 25 September 2022.

Please submit your application either by submitting online or posting to:

HR Recruitment

Hobsons Bay City Council

PO Box 21


An automated email will be sent upon receipt of your electronic application. Please re-submit your application if the auto reply has not been received or call (03) 9932 1092 if you are experiencing difficulty.

Hobsons Bay City Council is committed to the principles of Equal Opportunity and workplace diversity. We encourage a diverse workforce reflective of our community to better meet the needs of our customers.


B8 PD Coordinator Service Development.pdf
B8 PD Coordinator Service Development.docx