Customer Services Library Assistant - Part time (2 positions)

Closing Date
Contact Officer
Sharon Lee, Customer Services Co-ordinator
Contact Number
02 9847 6805
Hornsby Shire Council, NSW


Customer Services Library Assistant - Part time (2 positions)

  • Reference Number: 2022-50
  • Closing Date: 25-05-2022
  • Employment Type: Permanent Part Time

2 x part-time positions available - 1 is 28 hours per week and 1 is 25 hours per week. Please see roster and indicate in your application which you are applying for.

Rate of pay: $28.62 to $30.79 per hour + 10% superannuation

Looking to start your library career?

These positions offer a challenging and rewarding opportunity for a customer focused, flexible and organised person who loves problem solving to join our customer service team.

About us

Hornsby Shire is located on Sydney's upper north shore, approximately 25 kilometres north of the CBD. Known as the ‘Bushland Shire’, our local government area is characterised by bushland comprising national park, major waterways, natural reserves and rural landscape. The rest of the Shire combines urban, rural and open spaces.

About the role

In your new role, you will be part of a customer focused team that supports library and information services to Hornsby Shire community by assisting with the provision of efficient and effective information and circulation services.
This is an operational position that relies heavily on teamwork and requires that work be prioritised according to customer need.

The Customer Services Library Assistant position has the following major components:

  • Provision of quality customer services
  • Provision of efficient circulation services
  • Maintenance of collection and facilities
  • Support of library services and programs across the library network

About you

The Customer Services Library Assistant position requires an enthusiastic, customer oriented person who has good communication skills. Current enrolment in an approved course in Library Studies is the minimum qualification for the position. The ability to be an effective member of a team is critical to the success of this role as is accuracy and attention to detail and the ability to meet deadlines.

In your new role you will;

  • Be interested in assisting the community
  • Be flexible and co-operative approach to work with good problem solving skills
  • Broad general knowledge
  • Have a commitment to continuous learning

The Customer Services Library Assistant is primarily based at the Hornsby Library and may be required to work at other branch libraries.

Current enrolment in an approved course in Library Studies is the minimum qualification for this position.

A current Working with Children check is required.

Please note that double vaccination is required to work in this position and to attend an interview.

For further information, please contact Sharon Lee, Customer Services Co-ordinator, on 02 9847 6805. 

Closing date: 25th May 2022 at 11.30pm

Key Documents 

View The Job Description (Customer Services Library Assistant 20202.doc) ]
Preview The Position Requirements ]
Customer Services Library - Part Time Rosters ]
WHS Responsibilities Matrix - Level 6 ]