Digital Engagement Coordinator

Closing Date
Contact Officer
RRL Executive Director, Robert Knight
Contact Number
02 6926 9777
Wagga Wagga City Council , NSW


Digital Engagement Coordinator (RRL022)

Wagga Wagga City Council seeks a dynamic and tech savvy Digital Engagement Coordinator to join the Riverina Regional Library (RRL) team. This new position will transform, reimagine and implement a new digital engagement strategy across our large regional network of libraries.

What we will offer you:

  • Commencing salary of $3,486.36 gpf with the opportunity to progress to $4,183.63 gpf + superannuation.  
  • Permanent full time hours with access to Council’s Flexible Working Hours Agreement
  • Generous leave entitlements
  • Training and development opportunities

Your new role:
Reporting directly to the Executive Director Riverina Regional Library, this role is responsible for the redevelopment of the Riverina Regional Library’s digital engagement presence.

The scope of the role includes a review of the Digital Engagement Division structure; website redevelopment and ongoing maintenance; maximising social media engagement; reviewing and implementing digital preservation strategies; optimising the organisation’s Library Management System (particularly in relation to electronic collection management capacity); managing RFID systems; and reviewing digital support arrangements with member councils.

The key responsibilities of the role include but are not limited to:

  • Lead, mentor, challenge and inspire the Digital Engagement team;
  • Challenge the RRL Management Team with suggestions, innovations and continuous improvement strategies to make RRL a digital engagement exemplar; and
  • Collaborate and consult with member Council’s and branch libraries and think outside the square to reimagine RRL’s Digital Engagement aspirations.

What you need to succeed:
The successful applicant will have:

  • Tertiary qualifications relevant to the role e.g. Information Technology and/or Digital Engagement qualifications;
  • Substantial experience relevant to the role including development and rollout of digital engagement strategies. Library experience may be advantageous but is not essential;
  • The ability to lead, inspire and manage a team and collaborate effectively with a range of stakeholders; and
  • Experience in administering complex IT systems, as well as high level website development and social media skills.

What you need to do now:
All applications must include three (3) documents:

  • Covering letter,
  • Current resume,
  • Statement Addressing the Position Criteria contained within the Position Description (a template has been provided below for use within applications).

What is next?
Applications close Monday, 1 June 2020 at midnight AEDST with interviews to be held in the week commencing Monday, 15 June 2020. 

For more information and to apply, please visit

If you are interested in this role and would like more information, please contact RRL Executive Director, Robert Knight on 02 6926 9777.

As part of the recruitment process, pre-employment checks will be conducted in line with requirements of the position.

Council is an inclusive employer. We strive to reflect the community in which we work, as a result we welcome and encourage applications from skilled people from all walks of life. This includes women, Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with a disability, sexually and gender diverse people, people with lived experience and people of all ages.

Position Description:  RRL022 Digital Engagement Coordinator Position Description - 4 March 2020.pdf

Application Form:  Position Criteria Template - 2019.docx