Digital Services Supervisor

Closing Date
Contact Officer
Jane Stronach
Contact Number
(07) 5475 8948 during business hours
Sunshine Coast Council, QLD



Digital Services Supervisor

Category:  Library Services | Work Type:  Permanent Full-time

  • Salary: LEVEL 5 - LEVEL 5  Stream A
  • Salary Value: $78,684 - $82,041
  • Work type: Permanent Full-time
  • Location: Maroochydore 
  • Vacancy no: 575

Why work with us?

There is no better place to live and work than on the Sunshine Coast, especially with an outstanding organisation like Sunshine Coast Council. 

With the vision to be Australia’s most sustainable region - Healthy, Smart, and Creative, council is at the forefront of delivering a number of region-shaping projects that will see the region become a hub for innovation, entrepreneurship and creativity, along with opportunities and a lifestyle for all to enjoy.

About the Role

Reporting to the Team Leader Library Operations, the Digital Services Supervisor is responsible for leading a small yet high-performing team of digital experts including facilitating recruitment, training, development & performance of the team.

The successful incumbent will manage technology requirements within libraries and solve problems as they arise in line with service timeframes. As a requirement of the role, you will contribute to routine & ad hoc reporting, data analysis and interpretation as well as explore, identify & endorse process and technology improvements relevant to the branch.

The team under your leadership will also investigate, identify and recommend emerging technologies and or alternative approaches critical to the design and delivery of responsive library and heritage services. A primary accountability of this role is the coordination of IT support for libraries along with specialist input on specification, implementation and maintenance of corporate systems and software. You will provide expert advice and leadership, ensuring your team are upskilled in technology advancements as well as cultivate inter and intra-team relations to stimulate collaboration.

About you

You are tertiary qualified in Librarian and Information Science, IT, Community Development or similar. Coupled with your formal training is previous experience in a similar role with Library systems or equivalent. A natural leader, you are exceptional in building strong teams and fostering positive culture aligned with company values. You are adept in project management, developing plans, coordinating actions and managing budgets. Your strong communication and interpersonal skills, particularly in persuasive communication, active listening and consultation are essential to success. A solution-oriented individual, you possess superb problem solving abilities to diagnose challenges and instigate solutions. Your capability to prepare professional business documentation including reports, presentations and project, planning and policy papers will be highly utilised in this role.

Our Culture & Employee Benefits

Council is committed to creating an inclusive, culturally diverse, healthy, skilled and dedicated workplace culture. As an employee you will enjoy a range of benefits which include but are not limited to:

  • 9-day fortnight - to support your enjoyment of the lifestyle benefits Sunshine Coast has to offer.
  • Development opportunities through corporate learning and development programs
  • Generous Superannuation benefits - council will also contribute 12% Superannuation in addition to your 6% superannuation contribution

How to apply

Submit a resume / CV and cover letter detailing your suitability for the role, including your ability to fulfil key responsibilities and requirements on the Position Profile. Click ‘Apply for this job’ and follow the prompts to complete your application.

Further Information

Helpful information to assist you in completing your application is available on the Sunshine Coast Council website.

To learn more about Council’s vision and projects, you can view the Corporate Plan 2020-2024.

For specific enquiries contact Jane Stronach during business hours on (07) 5475 8948.

To our valued community; as the novel coronavirus COVID-19 continues to impact our community and daily lives, we want to assure you that we are monitoring developments very closely and taking all appropriate action. Keeping this in mind, please be aware that our recruitment process may take longer than average, and we ask that you remain patient during these prolonged periods. 

Through its Reconciliation Action Plan, Sunshine Coast Council supports social and economic opportunities for Traditional Owners, the Kabi Kabi and Jinibara people and the broader First Nations community and as such strongly encourages local, First Nations people to apply.

Applications close: 14/09/2020 E. Australia Standard Time

apply now