Flexible Library Information and Programs Officer

Closing Date
Contact Officer
Lachlan Turnbull, Coordinator Library Operations
Contact Number
(03) 8734 8999
Wyndham City Council, VIC


Flexible Library Information and Programs Officer

  • Contribute to the delivery of our high-quality library programs in this exciting position
  •  Permanent Part Time position (24 hours per week), Wyndham based
  • Band 4L Salary from $73,202.48 (pro-rata) plus super 

We are Wyndham, one of Australia’s fastest growing and most diverse cities.

Our people are hard at work designing the precincts, building the infrastructure, developing the policies and delivering the programs that will ensure the City is prepared to welcome over 200,000 new residents by 2040.

Our growing Library network is made up of 5 locations across Wyndham. We host 1 million annual visitors, run more than 3,000 community programs and loan upwards of 1.5 million items annually. Our team is committed to making a positive difference to the lives of our community. Providing resources, programs and technology access, we support our community to grow and thrive.

Shape new possibilities. Be part of something more.

A bit about the role

Flexible Library Information & Programs Officers are responsible for providing highly mobile frontline support across libraries and other locations throughout Wyndham, particularly for the Pop Up Library Van and the Williams Landing Library Lounge. Every day will be different, from delivering high-quality early years programs and supporting adult learners at programs and events, to providing excellent customer service across our library network and supporting library visitors in the successful use of technology. 

In this role, you will be agile and flexible in your approach as you engage with our community and assist with program delivery across our Library sites; no two days will be the same. To supplement your experience in program delivery, training will be provided to ensure you are across our exciting library programs and offerings amongst all age-groups.

To be successful in this role you will deliver positive and meaningful library experiences to the community, engaging with our diverse customer base and utilise your sound judgement and decision-making skills to support excellent customer service outcomes in the context of the library service.

We are seeking a part time Flexible Library Information & Programs Officer to join the team in the following position, though you may be required to work Saturday mornings or evenings as required:

Part Time Position 204976 - 24 hours per week

Monday 9.00am-6.00pm

Thursday 9.00am-6.00pm

Friday 9.00am-6.00pm

What you’ll deliver

  • Top-quality library program delivery across locations and all audiences
  • Excellent customer experiences for library attendees
  • A positive contribution to the successful operation of Wyndham City Libraries

What you’ll bring

  • Valid Victorian driver's licence (essential), and willingness to drive the Pop-Up Library Van. Training in driving the van is provided.
  • Diploma of library and information services or equivalent qualification, or considerable equivalent experience in a relevant field.
  • Exceptional skills in time management
  • Experience in program delivery or a willingness to undertake training in program delivery.
  • Excellent customer service skills and the ability to liaise with people from diverse backgrounds.
  • A flexible, proactive, and positive attitude to working across library and other locations, including travel at short notice.
  • A current employee Working with Children Check.

Be part of something more

Take a look at our job opportunities and you may be surprised at what you discover: a future-focused culture, a sense of purpose and possibility, and real opportunities to strengthen our diverse community. It all adds up to make Wyndham City a great place to belong. 

Our people are our most valued asset. We are focused on building a culture that empowers every person to do their best work. Flexibility is built right into our DNA and we are committed to cultivating an inclusive workplace that celebrates a diverse workforce. Ask us how this role can be worked.

So, are you ready to shape new possibilities? 

What’s next?

If you think this role might be for you, we want to hear from you. Please apply by following the links and sending us a cover letter and your resume. Applications must include responses to the following questions:

  1. Tell us why you would like to work in Wyndham’s public libraries.
  2. Wyndham City Libraries runs numerous programs. Please choose one of our programs and tell us why it is valuable to the community.

For a confidential discussion regarding questions that are not covered by this ad, please contact Lachlan Turnbull, Coordinator Library Operations on (03) 8734 8999.

Applications will be accepted until 11:59PM on Sunday 14 April 2024 | Apply For Opportunity

We are a proud inclusive employer. We encourage people from all walks of life to apply for our job opportunities. Our commitment is to provide diverse, safe, and inclusive environments where everyone can grow and succeed.

Additional Information