Libraries Customer Service Officer

Closing Date
Contact Officer
Contact Number
City of Bunbury Council, WA


Libraries Customer Service Officer

Bunbury, Australia | Reference: 6530729

  • Permanent Part Time (32 hours/fortnight)
  • Matched super contributions up to 5%
  • Public service holidays
  • Access to great staff benefits

Welcoming and full of opportunities. The City of Bunbury is a diverse and vibrant community in the heart of the Southwest. A council that stands proud of the services we deliver to our community. We provide a positive work environment, flexible working arrangements and support for professional development.

There's never been a better time to join the City of Bunbury!

We have an exciting role for you to join our team as Libraries Customer Service Officer in a part-time permanent position based at the City of Bunbury Libraries.

About you

You are an enthusiastic and community minded individual with a strong customer service ethos. Your motivation to serve the community, drive to contribute to the team and the energy you put in to continuously develop your skills will see your success in this role.

About the role

Along with general library duties, you will deliver a high-quality innovative, customer ‘first‘ service to the City of Bunbury community. You will promote and assist the public in using library services that are delivered via online and digital technologies. You are flexible and adaptable individual who will enjoy working between Bunbury's two dynamic Library facilities.

Please note regular weekend and evening work is required.

What we offer you

In exchange for your hard work, you'll be rewarded with a competitive salary of $33.25 per hour (excluding superannuation). You'll also be joining a fun and supportive team working with you to achieve the same goals.

What do you need?

  • Excellent customer service skills
  • A high level of interpersonal and communication skills
  • Outstanding organisational skills.
  • Ability to think analytically and problem solve.
  • Well-developed information technology skills.

A National Police Clearance and Working with Children Check is required for this position and to be supplied at interview stage or upon commencement of employment with the City.

How to apply:

Applicants are to provide a Resume, Covering Letter and statement against Essential Criteria as per the application form online.

To be considered, all applications must be submitted via the City of Bunbury Careers Website

For further information please refer to our How to Apply section on the website.

Applications Close: Friday 9th February at 5.00pm AWST

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