Library Service Officer (Programs and Support)

Closing Date
Contact Officer
Ros Tiberi
Contact Number
(03) 8571 1416
City of Greater Dandenong, VIC


Library Service Officer (Programs and Support)

  • Job no: 974052
  • Work type: Permanent Part Time
  • Location: Greater Dandenong Libraries, Dandenong and Springvale
  • $66,079 - $70,142 pa (pro rata plus super)
  • Permanent Part Time (28 hours per week, Monday - Thursday)

The City of Greater Dandenong is an organisation of exceptional character. We invest in the development of our people and the community and we strive to be a workplace that is respectful, engaged, accountable, creative and honest. We are a progressive organisation, in a city that is on the move and we offer a dynamic and rewarding work environment.

We offer exceptional working conditions and are focused on providing a workplace that values diverse contributions, cares for your health and wellbeing and fosters a positive work culture. We ensure all people have an equal opportunity for employment and advancement within our organisation.

We embrace our diverse community and work environment and encourage applications from everyone including people of Aboriginal & Torres Strait Islander background, people of diverse sexual orientation and gender, people from culturally and linguistically diverse backgrounds, and people of varied age, ability, and faith. Council will give due consideration to any workplace adjustments to accommodate the needs of any prospective or existing staff member.

The permanent part time Library Service Officer (Programs and Support) works within the Community Arts, Culture and Library Services Department, and at both Library sites, Springvale and Dandenong.

The primary objectives of the position are to:

  • Support and assist the community to access and use Library services and resources.
  • Contribute to the delivery of excellent service delivery through Greater Dandenong’s Library Service.
  • Deliver high quality Library Programs that support learning, literacy and social inclusion.

The successful applicant will have experience in engaging service delivery, an understanding of positive customer service principles, adult learning principles and experience working in a culturally and linguistically diverse environment. The ideal candidate will have an aptitude for learning in a fast-paced environment and be motivated to support the delivery of a variety of library programs to engage with the community. An understanding and demonstrated experience of current technologies and willingness to embrace and explore emerging technologies relevant to libraries is essential.

Regular evening and weekend shifts are compulsory.

Applicants must adequately meet the requirements of the role and fully address the selection criteria contained in the Position Description. To view a copy of this Position Description and to apply, please click on the link below.

Position Description:  Library Services Officer (Programs and Support) - January 2020.pdf

You may be required to undertake practical testing, work preference profiling / psychometric testing, functional capacity assessment (physical) or aptitude testing.

The successful candidate will be asked to produce a clear Working with Children Check and will be asked to consent to a national police check (and where relevant an ‘international criminal history check’), subject to the operation of spent conviction laws. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.

We offer a range of benefits for staff including a friendly team environment, salary sacrificed childcare (where available), discounted gym membership and a vibrant social club.

Further information: Ros Tiberi, (03) 8571 1416
Applications close: 5pm, Friday, 14 May 2021

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