Library Supervisor Customer Experience (Weekend)

Closing Date
Contact Officer
Emma Atherton, Acting Coordinator Library Customer Experience
Contact Number
02 9330 9473
Georges River Council, NSW



Library Supervisor Customer Experience (Weekend)

Job No: GR210926 | Location: Penshurst

About Our Council

Georges River Council is a leading, people-focused organisation delivering outstanding results for our community and city. Our council is dedicated to helping protect our natural environment, providing vibrant public places, sustaining and developing a thriving creative culture and enabling people to move around the area easily. We offer access to a mix of housing options, create exciting job and business opportunities. We are experiencing exciting transformation, with numerous city-changing initiatives and projects underway. 

Library Services

Georges River Libraries employs approx. 65 staff who work across five libraries. All our staff are committed to and passionate about working with our local community to provide them with innovative and accessible resources.

Our purpose is to deliver professional public library services with open access to information and places for the whole community to come together to share ideas, knowledge and experiences. The way we fulfil our role has been and will continue to be transformed by the changing face of our diverse community as well as advances in online sources of information and digital opportunities. We will maintain a special focus on the principles of sustainability, accessibility and the professional development of our staff.

About the Opportunity

  • Permanent Part time - 9 hours per fortnight (Saturday - 9am-1.30pm) 
  • Salary from $71,549.49 - $82,900.99 per annum (pro-rata) plus 10% superannuation
  • Wellness perks including, free counselling, flu vaccinations, health-checks, gym subsidy and more
  • Deliver innovative services that promote and support our community.

Georges River Council is currently seeking an enthusiastic and dedicated Library Supervisor (Weekend) to join our dynamic and busy Library Services Team. The successful candidate will provide support for the tasks, programs, systems and projects of the Library Customer Experience team including the delivery of a high quality customer focused library service that meets the expectations of its diverse customers.

This role will provide technical support and instructional training to staff and customers. Other key accountabilities includes taking on the role of shift supervisor, delivering information services, implementing policies and procedures to maintain the function of Library Services. As part of career development and job rotation this position have the opportunity to move between teams and libraries. 

Selection Criteria

Qualifications, Certificates & Licences 

  • TAFE qualifications in Library and Information Studies or equivalent and/or significant industry experience.


  • Demonstrated experience in library and information services
  • Excellent interpersonal, oral and written communication skills
  • Demonstrated high level computer literacy skills
  • Demonstrated ability to train staff in service delivery
  • Demonstrated high level customer focused approach to service delivery
  • Demonstrated analytical, time management, organisational and creative problem-solving skills
  • Demonstrated ability to work effectively in a team environment
  • Demonstrated skills and experience in supporting online services and technology in public libraries
  • Must have received two doses of a COVID-19 vaccine prior to commencement of employment with Georges River Council, except where a medical contraindication certificate is provided.

If you would like further information on this role, please contact Emma Atherton, Acting Coordinator Library Customer Experience on 02 9330 9473.

If you have made a positive commitment to further your career and you possess the attributes located in the Position Description, then please submit your application today. Applicants are asked to ensure that they provide responses to the targeted questions, failure to do so may result in your application not being considered.

Applications must be completed and submitted via our website. Closing Date: Monday 25 October 2021 at 11.30 PM AEST

Offers of employment at Georges River Council are contingent upon satisfactory results of a thorough background check.

Georges River Council aims to be a leading, people-focused organisation delivering outstanding results for our community and city. We foster our values of Accountability, Professionalism, Unity and Honesty and take pride in promoting the image of Council in the community.

We are committed to building a workplace culture that values diversity and inclusion, and welcome applications from Aboriginal and Torres Strait Islander people, workers of all ages, people with disabilities, people who identify as LGBTIQ and those from culturally and linguistically diverse backgrounds.

At Georges River Council we are committed to putting children first and championing child safety within our community. We actively advocate for the rights of children and young people and will uphold our commitment as a child safe organisation.

Please note you must be an Australian or New Zealand citizen or a permanent resident or have unlimited working rights (with no Visa restrictions) in Australia to apply for this position.