Officer Reading, Learning and Community

Closing Date
Contact Officer
Kristina Lauretta, Branch Manager
Contact Number
Yarra Plenty Regional Library, VIC


Officer Reading, Learning and Community

Permanent Part-time shifts (multiple available)
Specific Engagement
Band 3 ($35.7627-$39.0172 p.h) + Super

About the Role  

YPRL is currently seeking 6 x relief part-time Officer(s) Reading, Learning & Community who are permanent part time. These 6 x reliever positions will be guaranteed 30 hours per 4-week period. The 6 x reliever roles must have the ability to work across all branches of YPRL when required.

Start date to be 1 July 2024. 

About You 

Our Library Officers provide a high standard of service to Yarra Plenty Regional Library customers and to the wider community.   The ideal candidate will demonstrate a courteous and effective communication style, with the ability to interact with both children and their parents.   The successful incumbent will provide a high level of customer focus and will actively encourage enthusiasm for reading in people of all ages.   If you have knowledge and/or experience in assisting with or delivering programs or activities, we want to hear from you.  

About the Ideal Candidate: 

The ideal candidate for this position should possess strong customer service skills and be able to communicate effectively with all library users and members of the community. They should actively encourage a love for reading through reader advisory and prioritise customer satisfaction.  Adaptability, flexibility, and a positive team-oriented approach are essential qualities we are looking for in the successful candidate. Availability to work up to 140 hours per 4 week period would be highly desirable.  


  1. Deliver exceptional customer service to library patrons and the wider community.
  2. Communicate effectively with both children and their parents.
  3. Maintain a strong customer focus by addressing customer needs, assisting with promotional activities and displays, offering basic reference information, and participating in community engagement services to increase library membership and usage.
  4. Carry out various library operations to support patrons in a self-serve environment, including circulation and collection maintenance tasks as assigned.
  5. Contribute actively to a positive team environment by supporting day-to-day branch operations, participating in planning and staff meetings, attending training sessions, and advocating for branch and regional development.
  6. Support the library's role as a space for reading, learning, and community gatherings.

Roster Details of the positions are: 

You may apply for multiple shifts, please include the Shift Number in your application. 

Shift 1 : Mondays 1.00pm – 9.15pm (30 hrs p/4 wk) 
Shift 2: Mondays 1.00pm – 9.15pm (30 hrs p/4 wk) 
Shift 3: Tuesdays 1.00pm – 9.15pm (30 hrs p/4 wk) 
Shift 4: Tuesdays 1.00pm – 9.15pm (30 hrs p/4 wk) 
Shift 5: Wednesdays 1.00pm – 9.15pm (30 hrs p/4 wk) 
Shift 6: Thursdays 1.00pm – 9.15pm (30 hrs p/4 wk) 

How to Apply: 

 To apply for this position, please read the Position Description and prepare a statement addressing the key selection criteria, which includes specific relevant examples of your work, along with a cover letter and resume, and apply via Seek. 

Applications close: Thursday 6 June 2024.

Contact Information: 

For more information on the responsibilities of this role, and for the selection criteria, please refer to the Position Description or contact Kristina Lauretta, Branch Manager via Email ( 

Interviews will be given to all eligible employees who fully meet and address the key selection criteria.  Please note that if you do not satisfactorily meet the key selection criteria you may be excluded from interview.   Interviews will take place as suitable candidates are identified. 

*Appointment to this role is subject to a satisfactory National Police Record Check and Employment Working with Children Check.