Library Officer (100488)

Broadmeadows, Australia | Reference: 5297834

*$64,435 pa (Band 3) plus super *Permanent full-time *Fortnightly RDO *Weekend and evening shifts

About Hume Libraries

Hume City Council is located on the northern fringes of Melbourne. We have six public libraries servicing a growing population of over 230,000 people. In 2018/19 Hume Libraries had over 700,000 visits and loaned 900,000 items.

About the role

Hume Libraries is looking for an enthusiastic individual who has a passion for libraries and providing outstanding customer service to the Hume community. This position is currently based at our Craigieburn Library. Reporting to the Team Leader - Craigieburn and Mobile Libraries and working with other team members, you will have strong skills in communication, an ability to plan and prioritise work with a keen interest in providing quality customer service. You will need to be able to and plan and deliver program activities for the Craigieburn community and have skills in library collection management. To be successful in the role, you will have a firm understanding of the role libraries play in a community setting and have skills in using a variety of computer systems including library management systems and RFID equipment.

Duties

• Undertake regular customer service shifts including 1-night shift until 8pm each week and 1 Saturday morning in 4 as rostered
• Create and manage displays for the Craigieburn library
• Performing cash reconciliation as required
• Assisting customers with IT queries including printing and scanning of documents
• Demonstrating library applications and e-resources to customers
• Collection maintenance duties as directed by the team leader
• Undertake planning and delivering program activities

Skills and experience

• Successful completion of Year 10
• Experience in a Public Library or a similar environment
• Excellent demonstrated written and oral communication skills with an ability to engage with people from diverse backgrounds
• Demonstrated knowledge of and ability to use a variety of computer hardware and software
• Excellent Customer Service skills with an ability to deal with challenging customers and present a positive Council image
• Demonstrated experience and skills in facilitating programs in a library setting
• Ability to develop working relationships with staff and work together in a team environment
• Current driver's licence and Current Victorian Working with Children Check car

Company profile

Hume City Council is a leader in local government and is recognised for its innovation, initiative, leadership, service, quality and support for its people.

Hume City is one of Australia's fastest-growing communities and with more people choosing to call Hume home, we're expected to welcome more than 57,000 new residents to our City over the next decade.

What we offer

With our high level of employee engagement, Hume City Council offers a great working environment where you can develop your career. We offer flexible work arrangements and other benefits, such as study assistance and interest-free loans for public transport. Our strong commitment to social justice and the environment provides opportunities for employees to participate in various programs.

For further information please contact Vivien Marjono on (03) 9356 6980. Shortlisted applicants must be available for interviews the week beginning 4th January 2021.

Applications Close: 15 Dec 2020

Digital Librarian

• Closes: 11 December 2020
• Location: Dee Why, New South Wales
• Tenure: Full-time

Description

Division: Community & Belonging

Business Unit: Library Services

Title: Digital Librarian, Temporary - Full-time Role, 70 hours per fortnight

Salary Range: $73,980.03 to $85,977.64 per annum + super (subject to skills and experiences)

Stretching from Palm Beach to Manly, the Northern Beaches boasts more than half of all the beaches in Sydney and a population of more than 270,000. Northern Beaches Council was created in 2016 through the three councils of Manly, Pittwater and Warringah coming together to deliver the highest quality services to the community. Exciting new infrastructure projects and community programs have quickly demonstrated the positive impact the new council is having.

Role Purpose
The Digital Librarian role is a pilot within the Library Services Group and has emerged in response to COVID-19 and the increased demand for digital access and inclusion. 

The purpose of the role is to facilitate digital inclusion, support the Community Strategic Plan (Shape 2028) in promoting social inclusion, and promote health & well-being through access to information.

Key Responsibilities
•    Implement and improve the Digital Literacy Framework 
•    Promote Digital Literacy in the community
•    Develop a plan of management for ongoing digital inclusion
•    Develop appropriate partnerships with key stakeholders to facilitate digital inclusion
•    Facilitate digital access through training and support
•    Assist in the management of digital inclusion initiatives for the library service such as ‘Be Connected’
•    Contribute to the objectives of the Service Capability Team
•    Work closely with library Support teams in technology and training to coordinate digital initiatives across the service
•    Undertake circulation desk shifts and customer service duties as required

Please refer to the Position Description for more information.

There aren’t many employers who offer career and lifestyle in a single package, but Northern Beaches Council does. We offer an attractive workplace, including:

• genuine work-life balance and flexible working arrangements
• employee wellness program and a range of lifestyle benefits
• values based culture and a teams oriented working environment
• a culture of supporting continuous professional development
• high level of technological innovation and systems

How to apply:

Apply online and upload the following information

• Click on the 'Apply' button to complete your online application.
• You will have the opportunity to attach your resume and any supporting documentation.
• Please read the Position Description. You will be required to respond to the selection criteria questions online when you apply. Your response to these questions should demonstrate how you meet the requirements of this role.
• For further information, please contact Heather Thomson on 0402 894 463 during business hours.
• Applications close on 13/12/2020

Library Systems Customer Support Officer

Job No: CC1168 | Location: Cumberland Local Government Area, Sydney

• Permanent, part-time position
• Exciting opportunity in an innovative and progressive Council.

About the Organisation

Cumberland City Council, proclaimed in May 2016, is situated 20km west of Sydney and covers 72 square kilometres. Cumberland has a population of 240,000 residents, making it the fourth most populous Local Government Area in Greater Sydney. Cumberland boasts one of the most diverse communities in Australia with people from many different backgrounds and cultures living alongside one another.

Council’s long-term Community Strategic Plan focuses on a commitment to social and cultural cohesion, the local economy, our natural and built environments and local leadership. As a member of our organisation, you will have an opportunity to drive community outcomes, programs and services and be part of a Council focused on being innovative, inspiring and delivering change.

Cumberland City Council adheres to the principles of a child safe organisation and is committed to the care and protection of all children and young people. Council has worked hard to fulfill its community’s vision for Cumberland as a place where anyone can feel welcome, belong and succeed.

About the Opportunity

The purpose of this role is to assist with delivery of training programs, support/troubleshooting of customers, Library staff, public hardware, networked applications and operation of Library Management System. Ensuring the consistency of service through efficient operation of all technological applications used across the Library service.

The successful applicant will require:

• Diploma – Library/Information Studies (TAFE)
• Eligible for Library Technician membership of ALIA
• Demonstrated ability to work autonomously whilst managing competing priorities and deadlines
• Demonstrated ability to liaise effectively with a wide range of staff, customers and vendors
• Demonstrated understanding of current technology issues and trends in the public library environment
• Well-developed literacy, numeracy and oral communication skills
• Well-developed interpersonal and customer service skills
• Current driver’s licence

Council is committed to providing an accessible, safe and inclusive workplace for all. If you require additional support or any reasonable adjustments during the recruitment process, please let us know during the application process.  

Download position description here

Salary: Employment is in accordance with the NSW Local Government (State) Award. This position is placed in Grade 8 of the new Cumberland Salary Structure with a salary range of $33.93 - $39.02 per hour, plus superannuation. The commencement salary will depend upon the successful candidate's qualifications and experience .

Conditions of Employment: This position is permanent, part-time position working 28 hours per week. Hours are rostered between Monday and Saturday, depending on the branch requirements and rostered shifts. This position will be rostered to work from the Merrylands Library, however you may be working across any branch of the Cumberland Council Library Service.

Regular shifts would be as outlined below:

       Week 1

• Monday 9:00am to 5:00pm
• Wednesday 9:00am to 5:00pm 
• Thursday 4.00pm to 8:00pm
• Friday 10.00am to 6:00pm
• Saturday 11:00am to 2:00pm

       Week 2

• Monday 9:00am to 5:00pm
• Wednesday 9:00am to 5:00pm
• Thursday 9.00am to 5:00pm
• Friday 10.00am to 6:00pm

Enquiries: Telephone Stephanie Hodgson  on (02) 8757 9471 for further information.

Position File Number: SPLC09.1 (EST0303)

Closing Date: 11:30pm, Sunday, 13 December 2020

HOW TO APPLY

To submit your application for this position, please complete the questionnaire below (via the Apply Now button).  On the following page you'll be asked to attach your  resume and any relevant qualifications (if required) to complete your application. Make sure you have these attachments ready before you apply as your application cannot be submitted until completed. You must have the right to live and work in Australia to apply for this job.

Operations and Customer Experience Officer

We are looking for a vibrant and proactive Operations and Customer Experience Officer to join our evolving Library Services team to provide operational support to the Coordinator Operations and Customer Experience in making Libraries accessible and responding to community needs.  

City of Darwin Libraries deliver services to a resident population of 82,886 as well as large numbers of temporary residents, travellers, and visitors. The four library branches employ approximately 36 staff who service nearly 500,000 visits per annum, maintain a collection of 80,000 items, and provide programs and activities that are attended by 37,000 people. Our Libraries provide a free, safe place to access information; relax out of the weather, charge devices, access free Wi-Fi and use computers.

About the role

A new strategic direction for City of Darwin Libraries has resulted in an exciting and challenging new role for a passionate professional wanting to make an impact in our diverse community.

Operations & Customer Experience Officer is responsible for ensuring that all libraries are appropriately rostered with efficient and effective staff to support the provision of library services across City of Darwin Library’s four branches.

The key responsibilities of the position include but not limited to:

• Prepare and maintain weekly and quarterly staff rosters for City of Darwin Libraries and promptly update staff leave calendar
• Work collaboratively with Community & Customer Liaison Officers to ensure branches are effectively staffed and cover all leave requirements
• Provide leadership as part of the team in accordance with the City of Darwin Libraries operational plan; and work with staff in forward planning for the library services
• Assist with the administrative functions of the libraries, including liaison with property management, cleaning and security services
• Assist with the induction of new staff, including workplace participants

About You

To be successful in this role you will be a well-experienced Customer service professional with a flexible and positive approach. You will be outcome driven, and able to manage competing work priorities within strict timeframes. You have high level administrative capability including multitasking, planning, effective time management and organisational skills.

What we are looking for

• Certificate IV in Library & Information Services / Business Administration / Community Services/ Customer Engagement or equivalent qualification and/or equivalent experience
• Minimum of three years in a customer service environment
• Current NT Working with Children clearance(Ochre Card)

Desirable:

• Experience in managing staff rosters for a medium to large team

Working at City of Darwin

At City of Darwin, we're passionate about building and sustaining a high-performance culture that motivates our people to deliver exceptional results. We know that every person is unique, with a wide range of goals, ambitions and lifestyle, so we offer a wide range of benefits and working styles to suit you.

• Competitive Remuneration: Salary package ranging from $76,319 to $80,842 per annum, depending on skills, knowledge and experience.
• Leave: We all need a bit of time off every now and then. At City of Darwin we're proud to offer the generous leave options you need and deserve - whether it's for a special occasion, an unexpected event, or an extended vacation.
• Wellbeing: Your wellbeing is important to us. When we're at our best, physically and mentally, in and out of work, we can truly create great things together. We're here to support you to be your best with a number of wellbeing initiatives.

How to Apply

Please visit https://careersatthetop.com.au/Vacancies/ and click on the ‘Apply Now’ button to complete your online application. Please upload your current resume that demonstrates how you meet the requirements of this role.

For further information regarding this position, please contact our Executive Manager Library and Family Services, Karen Conway, on 04 1277 0301.

The vacancy closes at 5 pm Sunday 13 December 2020

City of Darwin is an equal opportunity employer.  All qualified applicants will receive equal consideration for employment. We encourage people of Aboriginal and Torres Strait Islander background to apply.

As part of Council's recruitment process, applicants may be required to undergo pre-employment assessments, such as a Medical Assessment, National Police Check and Psychometric Assessment.

Indigenous Services Officer

Great opportunity for a community minded person to ensure the City of Darwin’s libraries are spaces that recognise and welcome Aboriginal and Torres Strait Islander people and that programs are established and delivered to increase the number of Aboriginal and Torres Strait Islander people who access library services.

City of Darwin Libraries deliver services to a resident population of 82,886 as well as large numbers of temporary residents, travellers, and visitors. The four library branches employ approximately 36 staff who service nearly 500,000 visits per annum, maintain a collection of 80,000 items, and provide programs and activities that are attended by 37,000 people. Our Libraries provide a free, safe place to access information; relax out of the weather, charge devices, access free Wi-Fi and use computers.

Reporting to the Coordinator Programs and Life Long Learning the Indigenous Services Officer will be responsible for ensuring the City of Darwin’s libraries actively engage and encourage the participation of Aboriginal and Torres Strait Islander people in library services. This position will play an integral role in identifying and developing programs that will engage Aboriginal and Torres Strait Islander children, youth, adults and seniors and increase their attendance at libraries.

This role will establish a range of measures to increase the recognition of Aboriginal and Torres Strait Islander people and culture within City of Darwin’s libraries.

This role is for you if have:

• at least 3 years’ experience in delivering programs that contribute towards improved outcomes for Aboriginal and Torres Strait Islander People
• demonstrated understanding and interest in contributing to Aboriginal and non-Aboriginal reconciliation outcomes
• well-developed written and oral communication skills, including oral communication skills with people for whom English is a second language
• NT Working with Children Clearance (Ochre Card)

What can City of Darwin offer you?

Working for City of Darwin is both challenging and rewarding. You will enjoy:

• working within a culture that promotes a healthy work-life balance;
• a friendly and supportive team where you will be recognised and rewarded;
• six weeks paid annual leave per year plus other generous leave options
• opportunities for professional development training and study assistance to enhance your career progression;

This position is remunerated at a base salary of $82,612 - $86,213 per annum and is negotiable for the right skills and experience.

How to Apply

Please visit https://careersatthetop.com.au/Vacancies/ and click on the ‘Apply Now’ button to complete your online application. Please upload your current resume that demonstrates how you meet the requirements of this role.

For further information regarding this position, please contact our Executive Manager Library and Family Services, Karen Conway, on 04 1277 0301.

The vacancy closes at 5 pm Sunday 13 December 2020

City of Darwin is an equal opportunity employer.  All qualified applicants will receive equal consideration for employment. We encourage people of Aboriginal and Torres Strait Islander background to apply.

As part of Council's recruitment process, applicants may be required to undergo pre-employment assessments, such as a Medical Assessment, National Police Check and Psychometric Assessment.

Graduate Librarian

An excellent opportunity for a highly motivated and well organised graduate to gain practical experience in a public library and apply professional qualifications to assist Library teams in delivering programs and services to Darwin’s diverse community.

About Us - City Of Darwin

Our vision is ‘Darwin 2030 - City for People. City of Colour'. By 2030 we will be even bigger and better and will be known as a vibrant, creative, innovative, connected, healthy and environmentally responsible city. Our vision is supported by our staff values ‘CARES' * Customer service * Accountability * Respect *Excellence and * Solidarity. These values drive our workplace culture and are displayed in the way we work and in everything we do to service the Darwin community. Working for the City of Darwin gives you the ability to make a real difference in the lives of people who live in our community.

City of Darwin Libraries deliver services to a resident population of 82,886 as well as large numbers of temporary residents, travellers, and visitors. The four library branches employ approximately 36 staff who service nearly 500,000 visits per annum, maintain a collection of 80,000 items, and provide programs and activities that are attended by 37,000 people. Our Libraries provide a free, safe place to access information; relax out of the weather, charge devices, access free Wi-Fi and use computers.

The Opportunity

City of Darwin is seeking a motivated Graduate Librarian to be a part of the evolving Library Services team. You will work in a variety of roles and participate in projects reviewing the Library Systems and processes to deliver contemporary Library Services to the broader community.

Reporting to the Coordinator Business Systems and Collection Management you will be expected to perform and deliver consistently across a range of Key Result Areas. A key component of this role is the Service Delivery provided to our Community, which includes but is not limited to:-

• Contribute to the achievement of City of Darwin’s Libraries for People Library Strategy 2020 - 2024
• Ensure Library customers are provided with a positive, proactive and responsive customer service experience
• Support customers in the use of online resources, social media, library management systems and current digital technologies.
• Research, develop, implement and evaluate activities, programs and events within the libraries that are responsive to the diverse need of the Darwin community

This position is remunerated a base salary of $76,319 plus superannuation and relevant allowances.

To be successful, you have:

• have graduated in Bachelor of Information Studies/Community Service/STEAM disciplines in the last two (2) years or due to graduate with three(3) months
• Working with Children clearance (Ochre Card)

How to Apply

Please visit https://careersatthetop.com.au/Vacancies/ and click on the ‘Apply Now’ button to complete your online application. Please upload your current resume that demonstrates how you meet the requirements of this role.

For further information regarding this position, please contact our Executive Manager Library and Family Services, Karen Conway, on 04 1277 0301.

The vacancy closes at 5 pm Sunday 13 December 2020

City of Darwin is an equal opportunity employer.  All qualified applicants will receive equal consideration for employment. We encourage people of Aboriginal and Torres Strait Islander background to apply.

As part of City of Darwin’s recruitment process, applicants may be required to undergo pre-employment assessments, such as a Medical Assessment, National Police Check and Psychometric Assessment.

Community Wellbeing Officer

City of Darwin Libraries deliver services to a resident population of 82,886 as well as large numbers of temporary residents, travellers, and visitors. The four library branches employ approximately 36 staff who service nearly 500,000 visits per annum, maintain a collection of 80,000 items, and provide programs and activities that are attended by 37,000 people. Our Libraries provide a free, safe place to access information; relax out of the weather, charge devices, access free Wi-Fi and use computers.

About the role

A new strategic direction for City of Darwin Libraries has resulted in an exciting and challenging new role for a passionate professional wanting to make an impact in our diverse community.

Community Wellbeing Officer will be responsible for ensuring the delivery of library services to Darwin’s most vulnerable people, including people experiencing homelessness and chronic mental health illnesses, making referrals for these individuals to relevant pathways that will contribute to improved health and social outcomes. This position will also play a pivotal role in training and supporting other library staff to improve their own resilience in delivering services to Darwin’s vulnerable population.

Reporting to Coordinator Programs and Life Long Learning, the key service deliverables will include, but are not limited to:

• Establish strong networks with the human services sector and promote the services available within libraries to vulnerable populations in Darwin
• Train and equip library staff with the skills to respond to the needs of the most vulnerable people accessing library services, with a particular emphasis on homeless people and people experiencing chronic mental illness
• Engage with the most vulnerable people accessing library services and ensure they are able to access the full suite of library services available and can do so in a manner which is sensitive to any barriers they may face in accessing services
• Be the primary contact for responding to incidents involving vulnerable people within libraries

To be successful in the role you must have:

• Bachelor degree in Social Work/Mental Health or other relevant qualification and/or equivalent experience.
• A minimum three(3) years’ experience delivering services to people experiencing homelessness or chronic mental illness
• Current NT Working with Children Clearance (Ochre Card)
• Possession of a Class C drivers’ licence

Working at City of Darwin

At City of Darwin, we're passionate about building and sustaining a high-performance culture that motivates our people to deliver exceptional results. We know that every person is unique, with a wide range of goals, ambitions and lifestyle, so we offer a wide range of benefits and working styles to suit you.

• Competitive Remuneration: Salary package ranging from $82,612 - $86,213 per annum, depending on skills, knowledge and experience.
• Leave: We all need a bit of time off every now and then. At City of Darwin we're proud to offer the generous leave options you need and deserve - whether it's for a special occasion, an unexpected event, or an extended vacation.
• Wellbeing: Your wellbeing is important to us. When we're at our best, physically and mentally, in and out of work, we can truly create great things together. We're here to support you to be your best with a number of wellbeing initiatives.

How to Apply

Please visit https://careersatthetop.com.au/Vacancies/ and click on the ‘Apply Now’ button to complete your online application. Please upload your current resume that demonstrates how you meet the requirements of this role.

For further information regarding this position, please contact our Executive Manager Library and Family Services, Karen Conway, on 04 1277 0301.

The vacancy closes at 5 pm Thursday 10 December 2020

City of Darwin is an equal opportunity employer.  All qualified applicants will receive equal consideration for employment. We encourage people of Aboriginal and Torres Strait Islander background to apply.

As part of City of Darwin’s recruitment process, applicants may be required to undergo pre-employment assessments, such as a Medical Assessment, National Police Check and Psychometric Assessment.

Specialist – Customer Engagement 

Library & Museum Hub 

$77,668 to $81,990 pa 

The new Belmont Hub is now open for business and you have an opportunity to play a pivotal role in making it a success. Our state of the art Library and Museum involves a new way of operating and a new way of thinking. Your ideas are about working in this environment are about to be challenged because it’s more than just a place to ‘borrow books and visit a Museum’. If you need convincing then check this out Belmont Hub – Our Journey Here. 

This exciting and rewarding role gives you the chance to create a new way for your team to engage with our customers. You will be responsible for the staff who deliver services direct to our customers including daily Library operations, a digital hub, meeting rooms, interactive state of the art Museum and expanded services in the multi-media recording studio, Library shop, compact cinema and demonstration kitchen. 

To achieve this you will be directly responsible for a team of 10 staff plus volunteers, whilst managing rosters across the Library and Museum for a 7 day week operation. 

If you are still interested then check out the position requirements. If you are not sure about any aspect of the role then feel free to contact Nicole Richards Coordinator Library & Museum Hub (08) 9477 7152. 

So if you are looking for a new challenge and meet the essential requirements listed in the job description we welcome your application. 

Applications close Monday, 7 December 2020. 

Children's / Youth Services Librarian

• Position Number BR 2
• Ongoing - Full Time
• $73,669 - $85,029

Whitehorse Manningham Libraries is seeking an energetic, flexible and pro-active Youth Services Librarian to develop and deliver programs and collections for children and young adults.  

The successful applicant will be passionate about developing community partnerships, will enjoy telling stories, planning programs and promoting the library to children, young adults and their families.  Strong information and communication skills suited to working in a busy public library environment are essential.

Applicants must have formal qualifications in Librarianship and be eligible for Associate membership to ALIA.

Rostered shifts will include weekdays, evenings and weekends.  Whilst this position is currently located at Doncaster Library, the successful applicant may be required to work at any of the Whitehorse Manningham Library branches.

This position is subject to a satisfactory Working with Children Check and Police Check prior to commencement.

All applicants are required to read the position description prior to submitting an application.  For instructions on how to apply and a copy of the position description click on the links below.

All applications must be submitted via the Apply Link below (preferred) or directly to applicants@wml.vic.gov.au.  Applications must include a cover letter, resume and a response to the Key Selection Criteria.

Only shortlisted applicants will be contacted.

For further information, contact Jonathan Gosden on 0412 561 012.

Applications close 11pm Sunday 6 December 2020

BR2 Youth Services Librarian Position Description(PDF, 369KB)

Candidate Information Pack - Youth Services Librarian(PDF, 504KB)

Apply here

Coordinator Libraries

Job No: TRC393 | Location: Atherton

The Coordinator is responsible for the setting and delivery of objectives for the Library Services Section as a whole and for the successful management of all staff within the section, ensuring high and improving levels of customer satisfaction as well as supervision of 5 direct reports across Libraries and Collections and Systems Unit. The Coordinator Libraries is also responsible for the asset management, coordination of maintenance and repairs of facilities within libraries and the buildings.

Applications Close 5pm, Friday 11 December 2020

• Full Time
• Permanent
• Attractive Superannuation - 12% Council Contribution
• Locality Allowance (if applicable)
• 1 FTE 72.5 hours per fortnight
• Flexible working arrangements with RDO incentive
• LGIA Level 7  $90,410.94 (per annum), $3,477.34 (fortnightly)

How to apply

1. Enter your personal details and respond to the selection criteria by answering the questions.   There is no need to formally respond to selection criteria in a separate document.

2. Attach your resume and cover letter. Ensure your documents are saved with no spaces in the file name e.g. JohnSmithResume or John_Smith_Resume. This will ensure you do not have technical problems uploading

Position Description

For further details about the role  download the Position Description

Conditions of Employment

For further information about conditions of employment and working at TRC go to Employment Policies

Living and Working on the Tablelands

https://www.trc.qld.gov.au/careers/

Position Queries

For more information about the role please contact Shiralee McHardie during office hours - (07) 4089 2306

Technical Issues Contact: 

For application enquiries, please contact Human Resources during office hours - 4089 2549

We encourage applicants from all backgrounds including Aboriginal and Torres Strait Islander people, people from different cultural backgrounds and people with disabilities.