Team Leader Library Programs & Marketing

Closing Date
Contact Officer
Esther Buys
Contact Number
0439091644
Location
Sunshine Coast Council, QLD

 

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Team Leader Library Programs & Marketing

Category:  Library Services | Work Type:  Permanent Full-time

  • Salary: Level 6 - Level 6  Stream A
  • Salary Value: $84,908 - $90,689
  • Location: Maroochydore 
  • Vacancy no: 466


Why work with us?

There is no better place to live and work than on the Sunshine Coast, especially with an outstanding organisation like Sunshine Coast Council.

With the vision to be Australia’s most sustainable region - Healthy, Smart, and Creative, council is at the forefront of delivering a number of region-shaping projects that will see the region become a hub for innovation, entrepreneurship and creativity, along with opportunities and a lifestyle for all to enjoy.

About the Role

Sunshine Coast is seen as a global leader in smart technology and innovation by being named as a Smart 21 community and more recently recognised as a top 7 smart global community. Our network of Libraries and Mobile Library services are a key activator in engaging residents and visitors with the knowledge, connections and experiences to continue to build the regions capabilities. This leadership role will;

  • Oversee a team of 11, enhancing and developing their individual expertise in the production of relevant programs
  • Review and design inclusive and accessible libraries services, with a focus on innovative programming and marketing
  • Establish a mechanism for community consultation
  • Proactively contribute to library strategic planning and ensure the alignment to corporate commitments and budgets

About you

As champion of continuous improvement, your natural leadership qualities will build strong, customer focused teams resulting in relevant and valued library programs and services.  Your career will demonstrate a passion for excellence and an ability to interpret future trends and service expectations. Strong research, analytical problem solving, evaluation, superior planning and service delivery skills are a must. Tertiary degree qualifications in Librarianship, Programming, Marketing or related disciplines or equivalent significant industry experience will be required. Ideally your career will reflect experience within a library, customer service, marketing or other related setting within a medium to large sized organisation.

Our Culture & Employee Benefits

Council is committed to creating an inclusive, culturally diverse, healthy, skilled and dedicated workplace culture. As an employee you will enjoy a range of benefits which include but are not limited to:

  • 9-day fortnight - to support your enjoyment of the lifestyle benefits Sunshine Coast has to offer.
  • Pay you 17.5% loading when taking annual leave (4 weeks entitlement per year)
  • Generous Superannuation benefits - council will also contribute 12% Superannuation in addition to your 6% superannuation contribution

How to apply

Submit a resume / CV and cover letter detailing your suitability for the role, including your ability to fulfil key responsibilities and requirements on the Position Profile. Click ‘Apply for this job’ and follow the prompts to complete your application.

Further Information

Helpful information to assist you in completing your application is available on the Sunshine Coast Council website.

To learn more about Council’s vision and projects, you can view the Corporate Plan 2020-2024.

For specific enquiries contact Esther Buys during business hours on 0439091644.

Through its Reconciliation Action Plan, Sunshine Coast Council supports social and economic opportunities for Traditional Owners, the Kabi Kabi and Jinibara people and the broader First Nations community and as such strongly encourages local, First Nations people to apply.
 

Applications close: 02/08/2020 E. Australia Standard Time

apply now

Mobile Library Driver Customer Experience Officer

Closing Date
Contact Officer
Malcom Davies or Melissa Martin
Contact Number
0437 548 138 or 0409 230 264
Location
Casey Cardinia Libraries, VIC

 

Mobile Library Driver Customer Experience Officer – *HC licence essential (Band 4)

  • Band 4 $35.4814 per hour + 9.5% superannuation
  • Permanent Part time – 21 hours per week + Rostered Saturday

Monday 10am – 6pm Mobile Library

Wednesday 11:30am – 7:30pm Mobile Library

Friday 10am – 6pm Hampton Park

Saturday (1 in 4) 10am – 4pm Hampton Park

Casey Cardinia Libraries are seeking an enthusiastic staff member who is passionate about providing services to our community with excellent customer service skills, for a permanent part time role.

Casey Cardinia Libraries (CCL) is one of Victoria’s largest public library services. We are funded principally by City of Casey, Cardinia Shire and the State Government. We support a rapidly growing and diverse community of more than 460,000 people.

CCL have a shared vision, mission and values that are absolutely vital to our success. They define who we are and how we operate.

At CCL we value our staff and encourage them to strive to be the best they can, using their strengths every day

We want CCL to be a great library service where people (staff and customers) feel valued and appreciated. Our team work in libraries because they really care about their community and want to make a difference.

If you:

  • Love working with people
  • Are committed to providing great customer service to our community in a vibrant public library environment
  • Are confident with information technology and enjoy helping others use it.
  • Feel energised by our values of Creativity; Love of Learning; Humour; Social Intelligence; Teamwork and Fairness
  • Have a Heavy Combination Drivers licence

We want you to apply!

Applications to be addressed to Melissa Martin employment@cclc.vic.gov.au

All applications must include a cover letter, current resume and address the selection criteria listed on the Position Description.

Applications close at 5pm on Friday 31st July 2020

For any questions relating to the role please contact Malcom Davies on 0437 548 138 or Melissa Martin on 0409 230 264

Library Technician - Resources

Closing Date
Contact Officer
Barjinder Kaur
Contact Number
(02) 4732 7777
Location
City of Penrith, NSW
  • Job no: 492974
  • Work type: Permanent Full Time
  • Location: Penrith
  • Categories: Library Services
  • Salary: $63,945.00 to $74,019.00 p.a., plus 9.5% superannuation

About the organisation

Are you looking for an exciting career in a place of limitless opportunity? The City of Penrith sits at the foot of the Blue Mountains, alongside the Nepean River, and is home to approximately 198,000 people. We employ approximately 1200 permanent, temporary and casual employees across a diverse range of fields and are committed to attracting and retaining the best people. We offer a diverse range of career paths with a strong commitment to training, education assistance, paid parental leave and flexible working arrangements.

About the team

The Penrith Library Service provides informational, educational and recreational, resources and services for residents and visitors through three branch libraries, a Home Library service, a Toy Library and On-line services. The library has a staff team of 60 and last year loaned out 600,000+ items. Resident surveys consistently show Penrith City Council libraries to be one of the City’s most popular services.

About the role

The purpose of this position is to contribute to an effective and efficient library service for the community of Penrith City Council through providing customer service duties at Penrith Central Library and other branch libraries as rostered. You will be required to work collaboratively within the Resources Team undertaking a variety of tasks including but not limited to  coordinating with the State Library of NSW for the rotation of the multicultural collections, assisting with the promotion and the training of staff and the cultural and linguistically diverse (CALD) community in the use of the library’s multicultural collections (both print and digital) and processing inter-library loan requests from library members as well as from other library services. You will also be required to assist library customers to use digital services and equipment, and participate in events and programs promoting library services. You should be someone that is able to demonstrate and promote Council Values – Show Respect, Be Accountable, Encourage Innovation. This position reports to the Library Resources Supervisor.

Essential Criteria

  • Diploma of Library and Information Services [TAFE], or equivalent
  • High level of interpersonal and customer service skills and experience
  • Demonstrated excellence in communication skills when working with external organisations and the community
  • Demonstrated skills using online systems, mobile devices and applications
  • Demonstrated skills using library equipment, including scanners, printers and photocopiers
  • Demonstrated knowledge of RFID applications in a library environment
  • Ability to work effectively in a busy team environment
  • Demonstrated high levels of enthusiasm, creativity, innovation and flexibility in previous work roles
  • Driver’s Licence [C class]

Desirable Criteria

  • Experience working in a public library

Commencing salary: $63,945.00 - $74,019.00 per annum, plus 9.5% superannuation

To submit your application, please apply online using the link below.

Intending applicants are required to submit a cover letter and resume before the closing date. In addition, applicants are required to provide comprehensive responses to the selection criteria. Applicants who do not meet the essential criteria will not be considered.

For further information about the position please contact Barjinder Kaur on (02) 4732 7777.

Please allow 4 weeks from the closing date for the processing of your application. 

Council practices EEO and WHS principles.

Position description

Advertised: 20 Jul 2020 AUS Eastern Standard Time
Applications close: 10 Aug 2020 AUS Eastern Standard Time

apply now

Library Assistant

Closing Date
Contact Officer
Dubbo Libraries Coordinator
Contact Number
02 6801 4513
Location
Dubbo Regional Council, NSW

 

Library Assistant

Job No: DRC709 | Location: Dubbo, NSW

About us

We are Dubbo Regional Council, a large regional Council servicing a growing community of over 50,000 people. With an operating expenditure budget of approximately $200 million, we have 600 team members working across a diverse range of areas including planning, infrastructure, community and cultural services, administration, economic development, corporate business and recreational services. 

About our region

The Dubbo Region outshines the big metropolitan cities in both affordability and liveability, with an impressive range of housing options, health and education services and little to no work commute – your quality of life is second to none.  The real heart of New South Wales, our Region is a dynamic centre that offers the dual benefits of relaxation and space with the amenities of a major city. With a population of 51,429 and 4,500 registered businesses the Dubbo Region is consistently thriving. Key assets for the Region include a major hospital that services a broad catchment population of 120,000 people, as well as world class tourist attractions and impressive transport links including direct flights to Sydney, Melbourne, Brisbane, Canberra and Newcastle.

The Opportunity 

The Library Assistant undertakes a range of customer service and operational activities in the Dubbo Branch Library

As a Library Assistant no two days are the same! You will work in a customer facing environment, assisting customers with accessing library resources and facilities.

The Library Assistant, under the direction of the Community Engagement Librarian, will ensure the efficient day to day operation of the branch library.

In this role, you will have an opportunity to: 

  • Support customers in the use of library facilities, resources and PC applications;
  • Deliver excellent face to face customer service and programs to all library users;
  • Issue and return library materials;
  • Participate and contribute to an effective and productive team;
  • Operate library equipment; and
  • Respond to borrowers enquiries and provide basic information services.

To be successful in this role, you will need:

  • Higher School Certificate;
  • Sound computer and keyboard skills;
  • Demonstrated commitment to quality customer service;
  • Demonstrated ability to work as part of a team; and
  • Excellent interpersonal and communication skills;
  • A willingness to work Monday to Sunday.

About you

You are interested in library services and enjoy providing high quality customer services to the community. You will be organised, self motivated and the ability to work as part of a team. You are customer focused, tech savvy and have a can do attitude.

What we offer

In undertaking this key role in our diverse organisation you will be offered a range of  benefits, including 4 weeks annual leave, access to DRC fitness passport program, wellbeing program and access to salary sacrificed child care. Furthermore DRC also offers flexible working conditions, learning and development opportunities, generous leave allowances and has an active Social Club.

Dubbo Regional Council is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.

Please refer to the attached Position Description for the entire scope of essential and desirable criteria which all applicants must meet.

This position requires a pre employment health assessment.  Please refer to the attached Job Demands document for the physical requirements of the position.

Salary: $51,389 - $59,721 per annum, plus superannuation.

Closing Date: 9.00am, Monday 3 August 2020

Enquiries: Dubbo Libraries Coordinator 02 6801 4513

How to Apply:

  1. Please fill out the questions in the application page below.
  2. On the following page you will have the opportunity to attach your resume.
  3. Please note that once you start to complete your online application you cannot save it and return to it later.  We would recommend that you create your answers in a separate document (e.g. word) then copy your answers into this page when you're ready.
  4. All correspondence will be via the e-mail you have provided in your application. (Please ensure you check your "Junk Mail" folder.)

apply now - click for link

Library Community Engagement Coordinator (Leave Coverage Opportunity)

Closing Date
Contact Officer
N/A
Contact Number
N/A
Location
City of Palmerston, NT

 

Library Community Engagement Coordinator (Leave Coverage Opportunity)

  • Modern, dynamic and contemporary working environment
  • Level 5 ($79,021 - $81,491 + Superannuation)
  • Supportive team environment with a focus on professional development

About Palmerston

Palmerston is the second largest and fastest growing city in the Northern Territory. It is a regional hub with a promising future, positioning itself as The Family City of the Northern Territory and ‘A Place for People’. At City of Palmerston, our community are at the centre of all we do and deliver.

Located 20 km from the Territory’s capital Darwin, Palmerston is the Top End’s regional hub supported by private industry, defence establishments and a full range of local businesses and services. With South East Asia and the unique landscape of the Northern Territory on its doorstep, Palmerston boasts over 37,000 residents and is currently undergoing a significant period of infrastructure growth and development.     

About the Opportunity    

Love engaging with the Community and managing programs and events? Enjoy working with children and in a creative and supportive team environment? Come and join our Library team for an eight month leave coverage contract in the role of Library Community Engagement Coordinator and help deliver our diverse and amazing activities within the Palmerston Community. 

Key responsibilities include, but, not limited to:

  • Develop and implement library events and programs and encourage participation of all groups and individuals 
  • Responsible for the supervision, coordination and training of the library programs team to ensure delivery of events and programs
  • Coordinate and facilitate the design and development of marketing and promotional material within a wide range of formats, including through social media and other online tools
  • Monitor and report on program and usage statistics, locations and service requirements of participants
  • Provide support to management team as required
  • Provide a timely, professional, customer focused library experience
  • Will be required to work evenings and weekends in support of community engagement events

To be considered for this opportunity you will have practical experience in the development and delivery of programming and events with a positive attitude towards community engagement championing Palmerston as a “Place for People”.  You must be able to successfully obtain a Working with Children/Ochre Card prior to commencement.

To view a copy of the position description and to 'Apply' please see below. Applications Close: 5pm Thursday 23 July 2020

About the Benefits

This position is a limited tenure position providing leave coverage until April 2021. This is a Level 5 ($79,021 - $81,491 + Superannuation). Council offers six weeks annual leave and a wide range of attractive employee benefits. Furthermore, City of Palmerston provides a team-oriented work environment and fosters a culture of continuous improvement and professional development. 

Position Description available above under Document/s

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Branch Librarian Tomaree Library & Community Centre

Closing Date
Contact Officer
Kris Abbott, Library Services Manager
Contact Number
(02) 4988 0221
Location
Port Stephens Council, NSW
Document\s

 

Branch Librarian Tomaree Library & Community Centre - PSC246 

  • Interested in a versatile role that challenges you?
  • Want to work in a great team environment and be part of Council’s Library Management Team?
  • Committed to operating within a high level customer service culture?
     

An opportunity exists for someone with strong communication and interpersonal skills to lead Council’s Tomaree Library team, playing a vital role in supporting staff, and planning, developing and delivering high quality innovative services and programs to the community.

Reporting to the Library Services Manager, you will:

  • effectively support and lead your team to deliver high level, relevant and customised services and programs to the community
  • plan, develop, deliver and evaluate services, programs, activities and events
  • participate as a member of the Library Management Team contributing to the forward planning, performance and evaluation of Port Stephens Library Service
  • promote TLACC as an innovative, efficient and affordable venue for community, commercial, government and cultural activities

 View the full position description here

The team
The Tomaree Library team are a cohesive group who are enthusiastic, passionate and dedicated to providing excellent service to the Port Stephens community. 

Applicants will be required to demonstrate:

  • a broad range of experience in a similar role
  • an ability to lead, support, motivate and mentor team members
  • commitment to continuous improvement and a willingness to embrace change
  • organisational skills in planning and prioritising work, and the ability to adjust and adapt to changing situations and priorities

Please note: A full list of Essential Criteria can be found in the attached Position Description

Benefits of working at Port Stephens Council include:

  • TRP Range: $83,782 - $98,163 pa – per 35 hour week (includes 9.5% superannuation + retention allowance) 
  • Long service leave after 5 years
  • Flexible working provisions
  • Generous leave entitlements
  • Gym discounts and fitness incentives
  • Ongoing training and professional development programs
  • Mentoring in the workplace

Ready to change your outlook and join the team at Port Stephens Council?

  • Please apply by midnight Tuesday 28th July 2020.
  • For further information on the role, please contact Kris Abbott, Library Services Manager on (02) 4988 0221.
  • Candidates will be assessed against the selection criteria outlined in the application. 
  • Suitable candidates will be placed on an eligibility list for future identical positions for a period of 6 months.
  • Council does not discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

apply now

Library Assistant Cowra

Closing Date
Contact Officer
Vicky Prestwidge
Contact Number
(02) 6393 8130
Location
Orange City Council, NSW

 

Library Assistant Cowra

  • Posted: 09/07/2020
  • Closing Date: 26/07/2020
  • Job Type: Casual
  • Location: Orange City Council
  • Job Category: Community Services and Development

We are seeking expressions of interest for Casual and Part-time staff.

Hourly Wage: 

  • Part Time - $25.63 - $27.94 (working 17 hours a week)
  • Casual - $32.04 – $34.92 (this includes casual loading)

(plus allowances and superannuation)

View the full Position Description by clicking HERE

About Central West Libraries           

Central West Libraries is a regional library service located on the Central Tablelands and Western Slopes of New South Wales. Established in 1958 the Library encompasses the Local Government areas of Orange, Blayney, Cabonne, Cowra and Forbes. There are branches at Blayney, Canowindra, Cowra, Forbes, Manildra, Molong and Orange. The Library’s support and administrative units are located in the Orange City Library building. Orange City Council is the administrative and employing Council for Central West Libraries

Job/Responsibilities

In your role as Library Assistant in our Cowra Branch you will provide high quality, customer focussed readers’ services including:

  • Providing lending and basic information services to library patrons
  • Providing reader’s advisory and reference services to library patrons
  • Operating the Library Management System (LMS) for circulation and enquiry functions
  • Assisting patrons to use IT resources and applications
  • Shelving and tidying resources accurately
  • Taking payments and ensuring accurate cash handling

A full list of responsibilities can be found in the Position Description.

Skills/Experience

  • Previous library experience is desirable
  • Well-developed communication skills both verbal and written including the capacity to interact with all levels of staff and the community while maintaining effective customer service and relationship management
  • Digital literacy skills in the use of a variety of technology including applications and systems used within libraries
  • Ability and availability to work within a roster which may include evenings and weekends
  • A love of reading

So what do you need?

To be successful in this role you will need a current NSW Class C Drivers Licence as well as the ability to achieve a satisfactory criminal background check and Working With Children Check (or ability to obtain before starting).

To apply, please click Apply. A cover letter is not required, however, there are screening questions that must be answered to apply for the position. You can also save and return to your job application at any time prior to the closing date.

If you have any queries relating to this role, please contact Vicky Prestwidge on (02) 6393 8130.

Applications close Sunday 26 July 2020

Please note:

  • We only accept applications through the Orange City Council website. Applications submitted through 3rd parties such as Indeed will not be accepted.
  • Where additional candidates are found suitable from this round of recruitment a talent list or pool may be created for filling any similar permanent or temporary roles that may become vacant over the next twelve months.

apply now

Women & Leadership Australia Scholarships

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Scholarships of up to $5,000 for current and aspiring female leaders

Scholarships of $1,000 to $5,000 are currently available to women working in the information management sector to help support their participation in a range of online career building leadership development programs.

The initiative is providing junior through to executive women managers with scholarships to support their growth and development via participation in one of three flagship courses. Participants will benefit from course content such as Emotional Intelligence and Conflict, Career and Professional Growth, Team Dynamics, Leading Innovation and Change, and Empowering Teams.    

Expressions of Interest
Find out more and register your interest by completing the Expression of Interest form here prior to Friday, September 11, 2020: https://www.wla.edu.au/funding.html  

Senior Customer Service Officer - Library (Part Time 21 hours p.w)

Closing Date
Contact Officer
N/A
Contact Number
N/A
Location
The Hills Shire Council , NSW

 

Senior Customer Service Officer - Library (Part Time 21 hours p.w)

Rewarding Career Opportunity at The Hills Shire Council

  • Castle Hill
  • Reference: 5134136

About the role:

An opportunity exists for a motivated and experienced Senior Customer Service Officer to join our Library Services Team. Based initially at Vinegar Hill Memorial Library in Rouse Hill Town Centre the successful applicant must be willing to work at any of Council's Libraries.

Hours (as rostered):

  • Monday: 7 hours
  • Tuesday: 7 hours
  • Wednesday: 7 hours
  • One weekend (Saturday and Sunday) every 6 weeks

Duties include:

  • Day to day supervision of Library operations within the branch
  • Participation in a range of programs and activities including those for pre-schoolers & seniors
  • Delivery of a range of Library and Council Services including applications and payments

About you:

To be considered for this role you will be an experienced customer service officer and will possess:

  1. HSC or equivalent
  2. Current Class C Drivers Licence
  3. Tertiary qualifications in Library Studies/related field or currently undertaking relevant study
  4. Experience in supervising staff
  5. Experience in a high volume, fast paced customer focused service environment
  6. Proven experience in the use of technology for service delivery
  7. Experience in dealing with challenging customer interactions
  8. Experience dealing with diverse cultures and age groups

Working with us:

THSC employees enjoy: Performance Bonuses, Learning and Development Opportunities, Rostered Days Off and Variable Leave, Proactive Wellbeing Initiatives and Working for the Community.

Position details:

Permanent Part Time Role, Pos#S0528, Salary: From $38 p/h + Superannuation + Other Benefits

Next steps:

Please review the Role Statement and Job Demands available on Council's Careers Page and submit your application online at www.thehills.nsw.gov.au by 5pm on Sunday 19 July 2020.

Employment will be subject to clearance on the following pre-employment checks: Psychometric Testing, Reference Checks, Identity Check, Drug and Alcohol Screening and Medical Check, and may also include a Criminal History and Working with Children Check.

The Hills Shire Council is committed to the principles of employment equity and diversity. We assess applications on merit and suitability related to the inherent requirements of the position. Only people with the right to work in Australia may apply for this position.

We're seeking individuals who embrace our values and can work collaboratively to deliver quality customer services and infrastructure to The Hills Shire community.

Applications Close: 19 Jul 2020

apply now

 

Customer Service Officer - Library (Part- time 21hrs p.w)

Closing Date
Contact Officer
N/A
Contact Number
N/A
Location
The Hills Shire Council, NSW

 

Customer Service Officer - Library (Part- time 21hrs p.w)

Rewarding Career Opportunity at The Hills Shire Council

  • Castle Hill
  • Reference: 5134121

About the role:

An opportunity exists for a motivated and experienced Customer Service Officer to join our Library Services Team. Based initially at Castle Hill Library the successful applicant must be willing to work at any of Council's Libraries. This is a great development opportunity for a candidate looking to further their library experience.

Hours:

  • Monday, Tuesday, Wednesday 7 hours per day as rostered and one weekend (Saturday and Sunday) every 6 weeks

Duties include:

  • Day to day operations in the Library as rostered
  • Process a range of applications, transactions and payments for both Council and Library
  • Resolve customer enquiries and complaints on a range of Library services within agreed guidelines
  • Participate in a range of Library marketing and outreach activities targeting customers from diverse cultures and age groups

About you:

To be considered for this role you will be an experienced customer service officer and will possess:

  1. HSC or equivalent
  2. Current Class C Drivers Licence
  3. Experience in a high volume, fast paced customer focused service environment
  4. Proven experience in the use of technology for service delivery
  5. Experience in dealing with challenging customer interactions
  6. Experience dealing with diverse cultures and age groups

Working with us:

THSC employees enjoy: Performance Bonuses, Learning and Development Opportunities, Proactive Wellbeing Initiatives and Working for the Community.

Position details:

Permanent Part Time Role 21hrs p/w, Position Number S0409, Salary: From $33 p/h + Superannuation + Other Benefits

Next steps:

Please review the Role Statement and Job Demands available on Council's Careers Page and submit your application online at www.thehills.nsw.gov.au by 5pm on Sunday 19 July 2020.

Employment will be subject to clearance on the following pre-employment checks: Psychometric Testing, Reference Checks, Identity Check, Drug and Alcohol Screening and Medical Check, and may also include a Criminal History and Working with Children Check.

The Hills Shire Council is committed to the principles of employment equity and diversity. We assess applications on merit and suitability related to the inherent requirements of the position. Only people with the right to work in Australia may apply for this position.

We're seeking individuals who embrace our values and can work collaboratively to deliver quality customer services and infrastructure to The Hills Shire community.

Applications Close: 19 Jul 2020

apply now

 

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