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Library Technician - Community Learning

Closing Date
Contact Officer
Mary Ternes 
Contact Number
02 9839 6621
Location
Blacktown City Council, NSW

 

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Library Technician - Community Learning

Job No: BC2088 | Location: Blacktown, NSW

Blacktown is a vibrant city located in the very heart of Greater Sydney, half-way between Sydney City and the Blue Mountains. It is a city of ambition and excitement. With a total of 54 residential suburbs, and population of 395,000 coming from more than 180 different birthplaces, Blacktown City is one of the most diverse communities in Australia.

Working in Blacktown City provides a wealth of professional opportunities. Blacktown City Council is the largest council in New South Wales, 4th largest in Australia and a leader in the development of the western Sydney region. With almost unmatched growth expected over the next 25 years, we are on an exciting journey of transformation to prepare for a population of more than 612,000. There has never been a more exciting time to join one of Sydney’s most dynamic and high-performing councils as we continue to deliver outstanding levels of service for our proud and diverse community and prepare our great city for the future.

Blacktown City Council strives to be an inclusive workplace for all people. We welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, the LGBTIQ+ community, veterans and people with disabilities.

About the opportunity

This is an exciting permanent, full-time opportunity for a suitably experienced and qualified para-professional to work within Blacktown City Libraries Community Learning team.

The ideal candidate will be responsible for providing excellent customer service with a focus on information services and digital literacy. Will be required to have excellent communication skills to establish and maintain strong working relationships with all key stakeholders.

The successful applicant will:

  • Have sound knowledge of information resources and collections both digital and physical
  • Excellent organisational skills
  • Ability to work in a high-functioning team and possess excellent communication skills
  • Demonstrated problem solving skills.

Qualifications and experience

Essential:

  • Library Technician Diploma, Associate Diploma or equivalent, as recognised by the Australian Library and Information Association (ALIA)
  • Previous library experience
  • Demonstrated strong commitment to a customer focused service
  • Excellent communication skills, both oral and written
  • Demonstrated ability to work within a team environment and independently
  • Well-developed problem solving skills
  • Demonstrated high level digital literacy.

Desirable:

  • Current class C driver’s licence
  • First aid certification
  • Ability to speak a community language.

Remuneration and benefits

The salary and conditions of employment are in accordance with Blacktown City Council’s Enterprise Agreement.

  • Entry level for this position is $1,130.10 per week
  • 35 hour working week 
  • Opportunity to participate in Council's flex-time arrangement
  • Employee benefits such as leave entitlements (where applicable), 9.5% employer superannuation contribution payable to the Local Government Superannuation Scheme, Fitness Passport and gym membership discounts, and social clubs.

Our commitment to safety

Blacktown City Council is committed to safety. We have introduced alcohol and other drug testing at the pre-employment phase, and via a series of random and cause testing.

Please note being fully vaccinated for COVID-19 is a requirement prior to commencement and throughout ongoing employment with Blacktown City Council.

We are a child safe organisation that supports and promotes the safety, wellbeing and empowerment of children.

Position description

Click here to view or download the position description.       

APPLY NOW USING OUR FAST, EASY TO USE ONLINE APPLICATION PROCESS: 

  1. Have your resume and any other relevant documentation ready to attach. 
  2. Have a personal email address ready to use and complete your application without 'logging-out' of the system.
  3. Review the questions and decide on your responses before commencing your application.

Best of luck.

Closing Date:           Friday 10 June 2022, 11.30 pm

Contact Officer:       Mary Ternes on 02 9839 6621

INTERNAL REF:       BCC1137

APPLY NOW

Systems and Resources Librarian

Closing Date
Contact Officer
Brenda Anderson, Byron Area Librarian
Contact Number
02 66858540 or 0428 385 427
Location
Lismore City Council, NSW

 

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Systems and Resources Librarian

Job No:LCC899 | Location:Lismore, NSW

THE IMPORTANT STUFF:

  • Full Time: 35 hour week.
  • Salary: A salary range from $1,505.00 per week + superannuation 
  • Full position description: Click here
  • Contact: For a confidential discussion please contact Brenda Anderson, Byron Area Librarian on 02 66858540 or 0428 385 427
  • Closing date: Thursday 16 June at 4:00pm
  • Apply now

WHO WE ARE:

RTRL OVERVIEW

Lismore City Council is the Executive Council of RTRL and employ all staff. The Richmond Tweed Regional Library has a simple mission: to create an environment where people can discover, connect and escape with knowledge, ideas and stories.

We want to help our community expand their mind, broaden their horizons and learn new things. Whether it’s finding a great story to read, accessing online services or joining a playgroup, we are here to support our community and provide free services that make life better by responding to community needs and interests.

The team: We are a multi skilled team who want to help our community expand their mind, broaden their horizons and learn new things. Whether it’s finding a great story to read, accessing online services or joining a playgroup, we are here to support our community and provide free services that make life better by responding to community needs and interests.

The organisation: We are committed to making a valuable difference in the community in which we live, work and play. We are a diverse organisation that is made up of many disciplines all working towards the same end goal. We offer a broad range of career opportunities for everyone and encourage and support our teams to develop their skills and build their careers here in the Northern Rivers.

To find out more about our diverse and colourful region, click here.

YOU ARE:

  • Passionate about helping and supporting the community
  • Creative and innovative
  • Organised and detail oriented
  • An excellent communicator

YOU WILL:

  • Lead, engage and develop the Systems and Resources team, ensuring effective personnel management in order to achieve the best organisational and community outcomes in relation to service delivery.
  • Design, formulate and implement processes and apply services to meet the systems and resourcing needs of the regional community.
  • Support relevant strategic direction, prepare budget submissions and reports for various stakeholders
  • Oversee and support the development, maintenance access and process improvement of all library collections utilising traditional and emerging techniques to ensure we are future focused and our processes are effective.
  • Manage major projects to shape our future, including information technology systems and applications in a resource environment.

YOU'LL LOVE:

  • Working within a passionate and professional team
  • Generous long service leave entitlements and access to paid parental leave
  • Working in an organisation that supports and encourages growth and development
  • Feeling supported by an organisation that genuinely cares about your wellbeing.

PLEASE NOTE:

Conditions of Employment: Conditions of employment are in the Local Government (State) Award and relevant Council policy, procedures and agreements 

Pre-employment Screening: Lismore City Council adheres to the guidelines and advice outlined by NSW Health in relation to COVID-19 related legislation.

There will be a series of pre-employment checks including health assessments Confidential Medical Statement and receipt of copies of relevant qualifications and reference checks. 

Working with Children Check

In accordance with the requirement for ‘Working with Children' anyone starting a new, paid job in child-related work must apply for the Working With Children Check (WWCC). This is a requirement for this position and it is the responsibility of the successful applicant to have undertaken the WWCC and the ‘Clearance to Work with Children’ provided to Council prior to commencement. For further information on how to apply please refer to the Office of Children's Guardian website.

No paper applications will be accepted therefore all applications are to be submitted online through Council's portal prior to the deadline outlined above.

We are no longer accepting late applications therefore please allow yourself enough time to submit your application prior to the deadline outlined above.

APPLY NOW

Library Branch Leader

Closing Date
Contact Officer
Recruitment Team
Contact Number
E: careers@moretonbay.qld.gov.au

Location
Moreton Bay Regional Council, QLD

 

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Library Branch Leader

Apply now

  • Job Number:498097
  • Division:Community & Environment
  • Employment Status:Permanent
  • Categories:Library Services

This role sits within our Cultural Services Department, which includes Galleries, Museums, Libraries, Heritage and Arts and Cultural Activation. Our library service aims to provide engaging leisure and learning experiences by connecting people to resources and each other. We strive for excellence in delivering information, collections, programs and spaces for our customers.

About our opportunity

We have an exciting opportunity for a full-time Library Branch Leader at the Arana Hills Library.

As the Branch Leader, you will lead the Library team in providing contemporary and dynamic library services in order to achieve quality community engagement and provide positive customer service experiences.

To achieve this, you will be responsible for the management and development of:

  • the branch library team; 
  • a library collection that addresses the collection needs of the local community and supports network collection outcomes;
  • relationships with a range of internal and external stakeholders and regional partners;
  • business plans and reports on service outcomes;
  • facility and venue maintenance; and
  • service and process reviews to deliver strategies and projects.

About you

We are looking for a leader who is experienced and knowledgeable in the delivery of public library services.

As an influential, proactive and passionate leader you will be able to demonstrate your experience and commitment to:

  • building positive and productive relationships with internal and external stakeholders;
  • developing team and individual capabilities; and
  • fostering a healthy, inclusive and well-connected workplace.

Well versed with strategy development and business documentation, you will also be proficient and accustomed to developing business plans, reporting, undertaking financial management and managing complex projects.

Preferably, to strengthen your skillset and knowledge base you will have:

  • context and an understanding for political and organisational environments similar to Local Government; and
  • a tertiary qualification in Library and Information Management.

The Details

  • Term: Permanent Full Time
  • Award/Level:  Qld Local Government Industry Award (Stream A) - Level 6 of the Moreton Bay Regional Council EBA4 Certified Agreement
  • Location:  Arana Hills Library
  • Hours: 72.5 hours, 9-day fortnight.
  • $91009 annual salary (up to 12%) + leave loading
  • NOTE: This position requires the successful applicant to be available to work any 5 out of 7 days as part of the ordinary hours. 

Why join the MBRC Team?

As the third largest local government area in Australia and the fifth fastest growing region, the Moreton Bay Region boasts beautiful beaches and waterways, amazing manufacturing hubs and picturesque hinterland hamlets. Moreton Bay has a strong and connected community that enjoys all the traditional Jinibara, Kabi Kabi and Turrbal country has to offer within our region.

With a diverse workforce of more than 1900 team members dedicated to servicing the needs and enhancing the lifestyle of more than 479,000 residents, each team member has an intrinsic ability to impact our community. Whether you’re a manager or working on the frontline, your role will make a difference - bring your expertise and join our driven team today.

Aside from an opportunity to build a rewarding career within a diverse and growing organisation, we offer a range of team member benefits including:

  • Discounted Health Insurance.
  • Free flu vaccinations every year
  • Fitness Passport program offering discounted membership for you and your family to selected facilities.
  • We are proud to offer opportunities to develop your career within a local government organisation and our team members are encouraged to undertake study for career development in their area of employment under our Study, Training & Research Scheme (STARS).
  • Generous employer and employee super contribution scheme.
  • Salary packaging options on novated leases, superannuation payments, smartphones and devices.
  • We want you and your family to feel well supported when you need it most - as a team member you will have access our 24/7 confidential counselling service, leader support hotline, chaplaincy program and our mates and construction program.
  • Flexibility at MBRC depends on the type of work you do but could include options such as work from home, part time, 9-day fortnights and flexible days. Talk to us about what flexibility means to you!

How to Apply

Click on the 'Apply' button below to complete your online application. Please upload your current resume that demonstrates how you meet the requirements of this role. Applicants will need to attach the following documents:

  • A current resumé or curriculum vitæ
  • A covering letter or expression of interest (maximum 2 pages) which details your suitability for the role.

Position Description

 Library Branch Leader (PDF)

Further Information

To obtain further details please contact our Recruitment Team at careers@moretonbay.qld.gov.au

Applications close: 14 June 2022 23:55

APPLY NOW

Richmond Tweed Regional Library Manager

Closing Date
Contact Officer
Kate Eastham
Contact Number
T: 02 66250411 or E: kate.eastham@lismore.nsw.gov.au
Location
Lismore City Council, NSW

 

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Richmond Tweed Regional Library Manager

Job No: LCC922 | Location: Lismore, NSW

THE IMPORTANT STUFF:

  • Full Time: 35 hour week. 
  • Salary: Annual salary range from $108,070.00 to $124,281.00 + superannuation 
  • Full position description: Click here
  • Contact: For a confidential discussion please contact Kate Eastham on 02 66250411 or kate.eastham@lismore.nsw.gov.au.
  • Closing date:Thursday 16 June 2021 at 4:00pm

WHO WE ARE:

RTRL OVERVIEW

Lismore City Council is the Executive Council of RTRL and employ all staff. The Richmond Tweed Regional Library has a simple mission: to create an environment where people can discover, connect and escape with knowledge, ideas and stories.

We want to help our community expand their mind, broaden their horizons and learn new things. Whether it’s finding a great story to read, accessing online services or joining a playgroup, we are here to support our community and provide free services that make life better by responding to community needs and interests.

The organisation: We are committed to making a valuable difference in the community in which we live, work and play. We are a diverse organisation that is made up of many disciplines all working towards the same end goal. We offer a broad range of career opportunities for everyone and encourage and support our teams to develop their skills and build their careers here in the Northern Rivers.

To find out more about our diverse and colourful region, click here.

ABOUT THIS POSITION

We are seeking an experienced professional and inspiring leader to manage Richmond Tweed Regional Libraries. (RTRL). RTRL is a group made up of four regional councils that oversee and administer the Libraries in the local Government areas of Tweed, Byron Bay, Ballina and Lismore. This position will play a key role in ensuring projects and change initiatives meet objectives on time and on budget. Reporting to the Director Partnerships, Planning and Engagement the Manager RTRL will proactively lead the Team and provide strong management and leadership to the functional areas of Regional Library services.

As part of the Senior Leadership Team, the Manager will ensure the library management planning and performance of the organisation is aligned with the Integrated Planning and Reporting Framework.

This position will partner with the Executive and Senior Leadership Team to drive a values based culture of high performance and engagement to foster a high standard of service delivery to the organisation and community. 

YOU ARE:

  • An experienced and effective leader
  • Innovate
  • Collaborative
  • Highly organised with good time management skills
  • Someone who thrives in a busy challenging environment
  • An expert communicator 
  • A professional with relevant qualifications

YOU WILL:

  • Provide leadership and effectively coordinate library management, operations and performance across the Regional Library Service.
  • Ensure the service outlined in the Service Level Agreements with each participating council is met and where possible exceeded.
  • Provide expert advice to both internal and external customers on library matters.
  • Ensure systems are continually reviewed to reflect best practice in library management.
  • Respond to community needs by delivering programs that reflect these needs.
  • Has a track record of leading successful projects on time and on budget and bringing all stakeholders on the journey.
  • An excellent communicator and influencer, who listens to others, puts forward ideas and encourages the views of others.
  • Leads innovation through technology to drive ideas, help develop and deliver a technology strategy for libraries and enhance digital access for engaged communities. We want to remain a modern and technology-enabled library network, that ensures we are constantly finding new and innovative ways to provide library services.
  • Leads their team to achieve excellence through service delivery benchmarks and is committed to innovation and improvement; and
  • Manages and is accountable for the financial, legal, physical and human resources for the team within agreed budgets, time-frames and reporting standards.

PLEASE NOTE:

Conditions of Employment: Conditions of employment are in the Local Government (State) Award and relevant Council policy, procedures and agreements 

Pre-employment Screening: Lismore City Council adheres to the guidelines and advice outlined by NSW Health in relation to COVID-19 related legislation. 

There will be a series of pre-employment checks including health assessments (includes Confidential Medical Statement) and receipt of copies of relevant qualifications and reference checks. We will also require a criminal history check.

Working with Children Check

In accordance with the requirement for ‘Working with Children' anyone starting a new, paid job in child-related work must apply for the Working With Children Check (WWCC). This is a requirement for this position and it is the responsibility of the successful applicant to have undertaken the WWCC and the ‘Clearance to Work with Children’ provided to Council prior to commencement. For further information on how to apply please refer to the Office of Children's Guardian website.

No paper applications will be accepted therefore all applications are to be submitted online through Council's portal prior to the deadline outlined above.

We are no longer accepting late applications therefore please allow yourself enough time to submit your application prior to the deadline outlined above.

APPLY NOW

Children’s Librarian

Closing Date
Contact Officer
Haylee Eagle, Team Leader Children’s Programs and Services 
Contact Number
03 8734 2622
Location
Wyndham City Council, VIC

 

Children’s Librarian

  • Fantastic opportunity to join the Children’s Programs and Services Team
  • Permanent full time position (commencing 1 Aug 2022), based at Werribee Library
  • Salary from $76,380.41, plus super and fortnightly RDO
  • Apply

We are Wyndham, one of Australia’s fastest growing and most diverse cities.

Our people are hard at work designing the precincts, building the infrastructure, developing the policies and delivering the programs that will ensure the City is prepared to welcome over 200,000 new residents by 2040.

Shape new possibilities. Be part of something more.

A bit about the role

The Children’s Librarian will provide high quality customer service to library patrons through planning, delivering and overseeing the provision of quality programs, collections and services to the community. The position will work closely with the other Children’s team members, as well as other Library staff to establish and support programs for families from our culturally diverse community.

The role will focus on the delivery of a range of programs in person and online, including regular children’s programs such as Baby Time, Rhyme Time, after school programs and ad hoc events such as school holiday performances, author talks, parenting workshops, and tie-ins with Council initiatives. You will have a passion for fostering a culture of lifelong learning and for working in an all-inclusive community. You will also be responsible for providing high quality customer service and information support to our library patrons and maintaining the library space and collection.

Regular weeknight and weekend shifts are a requirement of this role and ad-hoc adjustments to your work pattern will be required for events or programs. This position may be required to rotate to other branches in line with operational requirements.

If you are looking for leadership development opportunities then this may be the position you have been waiting for, with opportunities to provide Branch Coordinator and Team Leader Children’s Programs and Services coverage.

What you’ll deliver

  • Ensure the successful and professional delivery of programs, services, and events that are based on the community’s needs and interests
  • Effectively liaise with colleagues, community groups, key stakeholders and the wider community under the guidance of the Team Leader Children’s Programs and Services
  • Have a basic understanding of marketing to promote the library’s programs and services to the community in a variety of formats, including social media
  • Provide leadership to the library customer service team when rostered on desk


What you’ll bring

  • Event planning and program delivery skills and knowledge
  • Excellent communication, interpersonal, and time management skills.
  • An understanding of public library practices and knowledge of trends in the provision of services and programs for families
  • Leadership and public library experience highly desirable
  • Degree or Graduate Diploma in Information Management or equivalent with related relevant experience or lesser formal tertiary qualifications and substantial relevant related experience


Be part of something more

Take a look at our job opportunities and you may be surprised at what you discover: a future-focused culture, a sense of purpose and possibility, and real opportunities to strengthen our diverse community. It all adds up to make Wyndham City a great place to belong. 

Our people are our most valued asset. We are focused on building a culture that empowers every person to do their best work. Flexibility is built right into our DNA and we are committed to cultivating an inclusive workplace that celebrates a diverse workforce. Ask us how this role can be worked.

So, are you ready to shape new possibilities?

What’s next?

If you think this role might be for you, we want to hear from you. Please apply by following the links and sending us a cover letter and your resume. We do not require any selection criteria to be addressed.

To find out more about the role, please contact Haylee Eagle, Team Leader Children’s Programs and Services on 03 8734 2622.

Applications will be accepted until 11:59PM on Sunday 19 June 2022.

To enable compliance with State Government requirements as contained in the current Chief Health Officer COVID19 Mandatory Vaccination Directions; you will be required to provide your COVID19 Vaccination Information prior to commencing employment with Council.

We are a proud inclusive employer. We encourage people from all walks of life to apply for our job opportunities. Our commitment is to provide diverse, safe and inclusive environments where everyone can grow and succeed.

Additional Information

APPLY

Library Services Coordinator H&S

Closing Date
Contact Officer
Marnie Umbers, Team Leader – Libraries
Contact Number
(03) 5950 1790
Location
Mornington Peninsula Shire, VIC

 

Library Services Coordinator H&S

  • Location: Hastings Library
  • Closing: 6.00 PM 15 June 2022
  • Tenure: Full time

Job Description

Mornington Peninsula Shire is Victoria's destination municipality, characterised by unique townships, highly productive agriculture, world renowned landscapes, tourist regions, and areas of national and international conservation significance within a vital Green Wedge.

The Shire is responsible for a broad range of infrastructure and community services that support the wellbeing and prosperity of our diverse community. With approximately 1200 employees, Mornington Peninsula Shire is a busy and vibrant workplace.

Library Services Coordinator

  • Permanent full-time (35 hours per week)
  • Band 6 - $87,462.79 per annum plus superannuation
  • You’re an experienced library branch leader with a ‘can-do’ attitude who’s ready to support, supervise and empower our branch library team and volunteers.

About the role

Mornington Peninsula Libraries is a dynamic public library service, providing a welcoming, inclusive and stimulating environment where life-long habits of learning and self-expression are encouraged, a love of reading is nurtured, and where library users can meet their educational, information and recreation needs.

The Library Services Coordinator provides leadership, motivation, support and supervision to the branch library team and volunteers. This position is responsible for supporting the implementation of a high performing culture aligned to our values of Integrity, Courage, Openness, Respect and Excellence.

Core responsibilities include:

  • Contribute to the service-wide development and provision of effective information and learning services across Mornington Peninsula Libraries.
  • Manage and coordinate branch team to ensure high performance through effective leadership, mentoring, performance improvement, recruitment and inductions.
  • In conjunction with the Team Leader – Libraries, develop and implement long term:
    • staffing strategies and staff training programs to meet service needs and professional development requirements.
    • policies, goals and objectives regarding the library service delivery, collections and customer service.
  • Actively promote a culture of learning, inclusiveness and accessibility for the whole of the community regardless of age, ability or background.
  • Support the outcomes of the Library Programs & Partnership Coordinator by:
    • leading the development of innovative and relevant programs within the branch and service wide with specialist teams.
    • coordinating branch programs
    • actively promoting relevant library services, programs and facilities
    • developing relationships with local community organisations to promote the library and to create opportunities for partnerships
  • Actively provide recommendations in the development of collections to meet specific branch user needs.
  • Provide effective management of the Library budget and participate in the development of draft budget submissions, in conjunction with the Team Leader – Libraries.

Skills, experience, and other requirements

  • Graduate Diploma or Degree library qualification as recognised by ALIA.
  • Proven staff development and supervision experience.
  • Customer service experience/extensive successful experience in a frontline customer service role.
  • Significant public library experience and/or experience in a similar work environment.
  • Sound experience and expertise in collection development and management.
  • A thorough understanding of the role and function of public libraries in the community and how they contribute to life-long learning.
  • Knowledge of budgetary principles and practices.
  • Considerable skills in technology applications, social media, library systems, eResources and information retrieval.

Please review the Position Description in full, for specific information about this role. 

To apply

It is a condition of employment that all MPS employees declare their Covid-19 Vaccination status. The successful candidate will be required to provide evidence of being fully vaccinated for

Covid-19 to MPS as part of the pre-employment process.

Click 'Apply' this will take you to the job listing on our job application portal where you can commence the application process. 

Please provide your CV and a one-page cover letter addressing the skills, experience, and other requirements by 6pm, 15 June 2022

The Mornington Peninsula Shire is committed to creating a diverse and safe environment. We are proud to be an equal opportunity and Child Safe employer. We welcome applicants who identify as Aboriginal or Torres Strait Islander, have a disability, and/or a form a culturally and linguistically diverse (CALD) background.

Applicants must have valid Australian work rights.

Make contact: For a confidential discussion about this exciting opportunity, please contact: Marnie Umbers, Team Leader – Libraries on (03) 5950 1790

Apply Now

Job Link

Library Assistant Programs

Closing Date
Contact Officer
Pamela Smith, Acting Coordinator Outreach and Programs
Contact Number
02 8711 7162
Location
Liverpool City Council , NSW

 

Library Assistant Programs

  • Package: $56,122.47 - $61,286.76
  • Location: Liverpool City Council Libraries
  • Tenure: 1 x Temporary Full Time, 35 hours, 5 days per week (across a Monday-Sunday bandwidth)

1 x Temporary contract up to 31 July 2023 

Library Assistant Programs supports the Outreach and Programs team in the planning, development and delivery of customer focused outreach activities to meet the needs of adults, children and youth in the Liverpool community.

The position is based at Liverpool City Library and is required to provide face to face customer services across the library and its branches, facilitation of programs and provide support with offsite outreach initiatives.   

Due to the nature of the work and public interaction Council will only consider applications from Covid-19 vaccinated applicants.

Salary will be dependent upon the relevant skills, experience and competencies of the successful applicant.

For further information about the position please contact Pamela SmithActing Coordinator Outreach and Programs on 02 8711 7162.

How to Apply: Please click the 'Apply' button above. Applicants must submit a covering letter, current resume and response to the selection criteria questions which will be shown once you commence your application.

Click here for a copy of the position description 

Liverpool City Council is committed to providing a working environment that supports all employees to reach their full potential.

To be eligible to apply for permanent positions at Liverpool City Council, you need to be an Australian Citizen or Permanent Resident. For Temporary positions, you need a visa that gives you permission to work in Australia.

APPLY

Library Systems Support Specialist

Closing Date
Contact Officer
Olga Avramenko, Library Systems & Business Coordinator
Contact Number
T: 02 9391 7930 during business hours
Location
Woollahra Council, NSW

 

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Library Systems Support Specialist

  • Reference Number: S100-22-814
  • Closing Date: 13-06-2022
  • Employment Type: Permanent Full Time
  • $79,453.39 to $96,651.44 p.a. plus super
  • Permanent full-time plus time in lieu day off every three weeks
  • Primarily based at Double Bay Library - short walk from Edgecliff Train Station

About us

Woollahra is an area steeped in natural beauty and heritage appealing to residents, businesses and visitors who enjoy its many parks, waterfront locations and historic buildings. Our people come from a diverse range of backgrounds and professions creating a dynamic workforce of over 400 staff members.

We strive to deliver an exceptional customer experience and we are dedicated to looking after our staff, because if we look after our people, we will be better placed to look after our community.

About the role

An exciting opportunity has arisen for an experienced and highly motivated Library Systems Support Specialist to join Woollahra Libraries on a full-time basis.

As the Library Systems Support Specialist, you will be required to manage the operation and maintenance of all library systems and associated technologies across all Library service points.

You will provide IT support and training for library staff and customers, liaise with system suppliers and Council Information Technology staff, prepare statistics as required, implement new technology, manage small IT projects and assist with implementation of Library Technology Plan. Additionally, you will also be required to work a number of library customer service 'floor shifts' throughout the week. 

About you

We are seeking a self-motivated, enthusiastic, innovative professional with exceptional IT skills to assist with the co-ordination of Information Technology across all Library service points.

Essential Criteria

  • University qualifications in Information Technology and/or Information Studies or Information and Knowledge Management (or equivalent).
  • Demonstrated experience in systems implementation and vendor management.
  • Demonstrated experience in systems support including troubleshooting of PC hardware, software and other peripherals.
  • Strong analytical and problem solving skills with the ability to review work processes and systems.
  • Demonstrated project management skills and ability to work independently and to manage competing priorities.
  • Knowledge and skills in data extraction, manipulation and statistical analysis.
  • Proven ability to develop and deliver training to staff and customers in the use of technology.
  • An enthusiastic and engaging approach to providing excellent customer service.
  • Well-developed oral and written communication skills including report writing and social media.
  • Ability to perform the physical requirements of the role as outlined in section eight (8) of the position description.
  • Current C Driver’s Licence.

Desirable Criteria

  • Experience in public libraries and /or experience in supporting a Library Management System and library related technologies.
  • Demonstrated understanding of reporting software e.g. Crystal Reports.
  • Working knowledge of current and innovative technology trends that can be applied to a library environment.

How to apply

  • Apply on line by clicking the link below.
  • You will be asked to demonstrate how you meet each of the selection criteria.
  • If you have a separate statement addressing the selection criteria, please upload it as a cover letter and simply refer to it in the online questionnaire.
  • You will be able to upload 2 documents only.
  • For information on applying for Council jobs, please refer to http://www.woollahra.nsw.gov.au/council/employment/recruitment_and_selection_process
  • For further information about the role, please contact Olga Avramenko, Library Systems & Business Coordinator on 02 9391 7930 during business hours.
  • Our preference is for applications to be submitted online, however, we will accept hard copy applications addressed to Human Resources, Woollahra Council, PO Box 61, Double Bay, NSW, 1360.

CLOSING DATE:   11:59pm on Monday 13 June 2022

Woollahra Council is committed to responding to its responsibilities under the Work Health and Safety Act 2011 in undertaking all measures that are reasonably practical to ensure the health and safety of all our workers. As of 1st December 2021, new employees must be fully vaccinated (two doses) with an approved COVID-19 vaccine and provide evidence seven days prior to commencement.

Should an applicant indicate that they wish to seek an exemption on medical or other grounds, they will need to provide evidence of their circumstances such as an accepted certified medical contraindication.

Woollahra Council is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application.

View The Job Description (Library - Position Description, PD - Systems Support Specialist - May 2022.pdf) ]
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Innovative Programs Officer

Closing Date
Contact Officer
Dianne Thai
Contact Number
02 9725 0375
Location
Fairfield City Council, NSW

 

Innovative Programs Officer

Applications closing on 16 June 2022, 11:59 PM

  • Reference number2022.072
  • Job TypeFull Time
  • PackageThis position is a Grade 4; salary range is $68,337 p.a. with progression to $75,428 p.a. on demonstrated competencies, with performance progression to $80,047 p.a.

THE POSITION:

Are you looking for an opportunity to be part of an innovative Council seeking to make a positive difference in the Fairfield City community? An exciting opportunity exists for a motivated and engaging educator to join our Innovative Programs Team.

Fairfield City Open Libraries has modern digital creative technology hubs including an audio and film production studio (Studio 2166), VR headsets, and STEAM education labs (lab.LX and lab.LX STEAM). We are seeking a motivated educator to develop and deliver transformative STEAM technology programs to the community and build digital literacy skills such as virtual reality, coding, filmmaking, robots, 3D printing, audio recording and other emerging technologies.

If you are a next generation thinker with a passion for educating the community and providing the best library experience for our customers and would like to join a positive and energetic team we want to hear from you! Apply online today!

Applications must address the Knowledge, Skills, Qualifications and Experience required in the Position Description.

SALARY & EMPLOYMENT CONDITIONS:

  • Permanent position, 35 hours per week
  • This position is a Grade 4; salary range is $68,337 p.a. with progression to $75,428 p.a. on demonstrated competencies, with performance progression to $80,047 p.a.
  • Flexible working hours are available
  • The position includes evening and weekend work
  • A Uniform is provided

FURTHER CONTACTS: 

Enquiries regarding the position should be directed to Dianne Thai on 02 9725 0375 or a position description is available by contacting Sharon Allard on 02 9725 0359.

CLOSING DATE: Midnight 16 June 2022

HOW TO APPLY: Applications must address the knowledge, skills, qualifications and experience required in the Position Description. A position description is available from the contact person listed above, or from Council’s Website. To apply online visit Council’s website www.fairfieldcity.nsw.gov.au/fccjobs. Applications should be addressed to the undersigned and received by the closing date.

Applicants must be prepared to undergo a medical examination at Council's expense.

Please note that this role requires mandatory vaccination against COVID-19 at Fairfield City Council. All applicants must be vaccinated (and provide proof - cited vaccination certificate).

Fairfield City Council is a smoke-free workplace and is an EEO employer. As an inclusive workplace, we support reasonable workplace adjustment. If you do require an adjustment during the recruitment process, please notify us on your application form.

Applicants must have the right to work in Australia, and may be required to undertake a national police clearance as part of the recruitment process.

We kindly ask for no recruiters at this stage.

APPLY ONLINE

PO BOX 21                                                                              RHONDA TYNE

FAIRFIELD NSW 1860                                                            CITY MANAGER

Specialist - Service Quality and Development

Closing Date
Contact Officer
Chris Brown, Coordinator Service Quality + Development
Contact Number
(02) 4227 7586
Location
Wollongong City Council, NSW

 

Specialist - Service Quality and Development

 

  • Tenure: Permanent Full Time
  • Salary: $79,653 up to $92,441 per annum plus superannuation
  • (Salary package will be assessed based on skills, experience and qualifications)
  • Recruitment No: 22085
  • APPLY HERE

At Wollongong City Council we have a steadfast commitment to creating an Extraordinary Wollongong. We are in an exciting period of transformation and focused on delivering exceptional services, infrastructure and facilities for our community

Our strength is the diversity of our people. Together our responsibility is to create an inclusive place where everyone is welcome, valued and belongs. We lead with courage, openness and curiosity. Our conversations and actions celebrate diversity, inclusion and belonging. Learn more about us here. 

About the position: 

Wollongong City Libraries (WCL) has established a new Service Quality and Development team and we are recruiting a Specialist to join the team. This role will work in a small team focused on developing systematic and evidence-based processes for WCL to improve the quality and effectiveness of its business. You will combine your great communication skills, broad knowledge of service improvement and evaluation, and customer service skills to achieve the strategic goals of WCL. This team-based role focusses the review of service provision, customer experiences and identifies opportunities for development, growth, and change across the seven libraries.

You will work collaboratively with all areas of the service to identify the needs of the Wollongong LGA, and plan and deliver service quality improvements that enhances community engagement with the libraries. You will also be responsible for collecting, analysing, and reporting Library statistical data, and WHS document control.

This is a full-time position and may include day, night and weekend shifts to collect data, observe services, engage with customers and staff. Initially located at Wollongong Library this position may be located at any of the libraries within the Wollongong City Libraries dependant on operational requirements.

Under Part 2, Section 6 of the Child Protection (Working With Children) Act 2012, this position has been designated as requiring a paid NSW Working With Children Check. Applicants are required to provide a NSW Working with Children Check application/clearance reference number to their application.

What’s in it for you?

This is a genuine opportunity for you to use and expand your analytical skills and experience by contributing to the enhancement of library services. You will broaden your understanding of the role Local Government plays in our community.

We provide flexible working arrangements such as hybrid working, flex and RDOs – you just need to ask! We are value-led, support and encourage personal and professional growth, recognise and reward performance and embrace change. We provide generous leave provisions, are committed to a safety (everyone, every day and everywhere) and make available wellbeing programs to support our staff to be at their best.

Interested?

Click on ‘Apply’ to complete your online application. Please upload your resume and respond to each of the selection criteria below that demonstrates how you meet the requirements of this position. Applications that do not answer all the criteria will not be considered.  CLICK HERE to learn more about How to Apply and our Recruitment Process.

Selection Criteria

For your application to be considered please ensure that you address the following criteria:

  1. A degree qualification relevant to the position. (In your application, please outline how your qualifications are relevant to the role).
  2. Demonstrated experience of using software to collect, analyse and report statistical data.
  3. Demonstrated experience working in a customer focused environment delivering excellent customer service.
  4. Demonstrated experience managing WHS documents and procedures following organisational policies.
  5. Proven ability working in a team to achieve agreed goals and motivate others to work collaboratively.
  6. Demonstrated ability to analyse customer feedback to aid continuous improvement actions and initiatives across a service to meet the changing needs of the community.
  7. Hold a current Working With Children Check reference clearance number.

A copy of the Selection Criteria Template can be found HERE

Applications close 11:59pm Monday 13 June 2022.

More information:
·            Click on the attachment below to view the Position Description.
·            Reach out to Chris Brown, Coordinator Service Quality + Development on (02) 4227 7586 for questions related to the job
·            Questions related to submitting your application online or our recruitment process, please contact the Attraction + Retention Team on (02) 4227 7065.

Final Notes:

  • Suitable candidates may be placed on an eligibility list for future opportunities in the team, which may include part time, temporary and or relief roles.
  • We are adhering to NSW Public Health Guidelines with regard to COVID19. As such this recruitment action will be conducted in line with current public health orders, for example online interviews. Currently there is also no mandatory COVID-19 vaccination requirement for this position. Should a public health order or relevant legislation require the position to comply to mandatory COVID-19 vaccinations, applicants will be required to comply.
  •  Appplicants are required to undergo a rigorous employment screening process which will include Reference, Identity and Medical History Checks, and may also include a Criminal History and Working with Children Check. Employment is subject to clearance of all these checks.  

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