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Team Leader - Braybrook Library

Closing Date
Contact Officer
Joanne Smith Coordinator Library Services
Contact Number
(03) 9032 4203
Location
Maribyrnong City Council, VIC

 

Team Leader - Braybrook Library

Footscray, Australia | Reference: 6460283

  • Permanent Full Time
  • Band 6 ($94,440 - $102,322) plus 11.0% Super plus monthly ADO
  • Braybrook

About Us

Maribyrnong City Council is undergoing significant change in population growth, redevelopment, and a transitioning economy is leading to an influx of new residents, businesses and opportunities. Maribyrnong is becoming a sought after residential area and a destination for foodies.

The Opportunity

  • Are you passionate about changing lives through the delivery of impactful library services?
  • Do you have experience leading, motivating and coaching a team to deliver high quality customer service in a busy service environment?
  • Do you want to be part of a motivated leadership team committed to innovation and maximising community impact for the broader Maribyrnong community?

An exceptional opportunity exists for a dynamic library leader to engage and develop a diverse audience at Braybrook library.

About You

To be considered for this role, you will have the following:

  • Relevant tertiary qualification, which confers eligibility for professional membership of the Australian Library and Information Association as a qualified librarian.
  • Demonstrated ability in identifying, developing and delivering successful training programs.
  • Well-developed skills in collection development and maintenance, and in providing high quality reference and Information Services that utilise collections, and online resources.
  • Ability to foster and maintain positive partnerships with key stakeholders, including collocated agencies within an integrated hub environment.
  • Experience in running a branch library facility, resources, programs and customer service.
  • Strong communication skills both written and verbal with the ability to engage effectively with people of all ages and people from culturally and linguistically diverse backgrounds.
  • Experience in managing time effectively, setting priorities, planning, and organising own work, and the work of any employees under the incumbent's supervision, within the context of the library team environment.

Why Choose Maribyrnong?

  • Work cross functionally in a friendly, supportive and professional multidisciplinary team;
  • Enjoy a flexible and inclusive work environment;
  • Work in a meaningful role within a Values driven organisation;
  • Relish a vibrant foodie hub at your doorstep;
  • Take a/n RDO every fortnight / Accrued Day Off every month.

So, if you are looking for a role where you can make a genuine difference and you enjoy working in a diverse community focused environment, Apply Now!

How to Apply

Please submit your Resume and a Cover Letter via our Careers website telling us why you think you would be a great fit for this position and outlining your relevant experience in support of your application by 10:00pm on the closing date listed.

To download a copy of the position description, and to apply visit http://maribyrnong.recruitmenthub.com.au/Vacancies & enter ref code: 6460283.

Equal Opportunity Employer

We are a child safe organisation and an equal opportunity employer. We embrace diversity and are committed to child safety and supporting the best interests of children in all our operations. Council encourages young people, people with disability, Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply.

Enquiries speak to Joanne Smith Coordinator Library Services on (03) 9032 4203

Applications Close: 15 Oct 2023

Download PD | Apply Now | Request Callback

 

Children's and Youth Services Librarian - Braybrook

Closing Date
Contact Officer
Library Services Coordinator, Joanne Smith
Contact Number
(03) 9032 4203
Location
Maribyrnong City Council, VIC

 

Children's and Youth Services Librarian - Braybrook

Braybrook, Australia | Reference: 6457331

  • ​Temporary Full-Time (12 months)
  • Band 5 ($78,881 - $90,250 + 11% Super + monthly Accrued Day Off
  • Braybrook, Melbourne.

The Opportunity

  • Are you passionate about early childhood literacy, family programming and youth engagement?
  • Do you have experience designing and delivering programs and contributing to collection development in a public library setting?
  • An exceptional opportunity exists for a dynamic librarian to engage and develop children's and youth audience at Braybrook library.

We are seeking a motivated Children's and Youth Services (CYS) Librarian to join our team. Located at Braybrook Branch, the CYS librarian will work closely with the Branch Team Leader as well as other CYS librarians across the Service to build a compelling offer for the Braybrook community. Maribyrnong offers a supportive team environment and an opportunity to make a real difference for the community.

Key Responsibilities

  • Plan and deliver compelling children's and youth programs
  • Undertake information desk duties as rostered at Braybrook and other branches as required.
  • Provide input and expertise to the development of children's and youth resource collections.

About You

To be considered for this role, you will have the following:

  • Tertiary qualification which confers eligibility for professional membership of the Australian Library and Information Association as a qualified librarian or related qualification with public library experience.
  • Experienced in the delivery of high quality and effective children's and youth services preferably within a public library environment.
  • Strong communication skills and the ability to engage effectively with people from culturally and linguistically diverse backgrounds.
  • Commitment to working collaboratively with community and colleagues to ensure impactful community outcomes.

Subject to the candidate pool, we may consider applications from applicants who do not have the required qualifications. These candidates may have the opportunity to be considered for employment as a band 4 Children and Youth Services Library Officer.

Why Choose Maribyrnong?

  • Work cross functionally in a friendly, supportive and professional multidisciplinary team;
  • Enjoy a flexible and inclusive work environment;
  • Work in a meaningful role within a Values driven organisation;
  • Relish a vibrant foodie hub at your doorstep;
  • Accrued a Day Off every month.

So, if you are looking for a role where you can make a genuine difference and enjoy working in a diverse community focused environment, Apply Now!

How to Apply

To express your interest in this role, please forward your Resume and a Cover Letter via our Careers website outlining your relevant experience and addressing the Key Selection Criteria defined in the position description 10:00pm on the closing date.

Previous Applicants Need Not Reapply.

To download a copy of the position description, please visit our recruitment hub website.

Equal Opportunity Employer

We are a child safe organisation and an equal opportunity employer. We embrace diversity and are committed to child safety and supporting the best interests of children in all our operations. Council encourages young people, people with disability, Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply.

Enquiries: Library Services Coordinator, Joanne Smith, (03) 9032 4203

Applications Close: 15 Oct 2023

Download PD | Apply Now | Request Callback

 

Branch Manager 

Closing Date
Contact Officer
N/A
Contact Number
N/A
Location
Yarra Plenty Regional Library, VIC

 

Branch Manager 


Permanent Full Time
Specific Engagement
Band 6 – ($95,167-$105,304) per annum + Super

About the Role

Yarra Plenty Regional Library is excited to announce an exciting opportunity for a permanent full-time Branch Manager to manage a library branch and team to deliver relevant and customised services and programs to the community. 

The Branch Manager is responsible for ensuring quality library services by leading and motivating their branch team and managing the day to day operations to develop informed, connected and inclusive communities. 

Responsibilities include:

  • Providing leadership to ensure a high standard of customer service is delivered to all patrons visiting the Branch 
  • Developing relationships with local community organisations and individuals to promote the use of the library 
  • Ensuring application of Customer Service Guidelines 
  • Managing the resolution of complex issues relating to customers and staff
  • Ensuring the development, delivery and evaluation of a range of core programs and services 

About You

You are highly motivated and a proactive leader, with a strong interest in utilising and developing your management skills.  Being a Branch Manager requires a flexible approach and the ability to lead, motivate and develop staff with strong persuasion and influencing skills.  

As part of YPRL's Leadership Team, Branch Managers deliver initiative, accountability and customer service every day, as they go above and beyond for our customers and colleagues.   

How to Apply:

To apply for this position, candidates should prepare a cover letter and resume, and a statement addressing the key selection criteria showing relevant examples of your work.  The Key Selection Criteria is outlined in the Position Description and apply via our Seek advertisement.

Closing: Thursday 26 October 2023.

Coordinator Libraries

Closing Date
Contact Officer
Shay Ferguson, Manager Active Communities and Partnerships 
Contact Number
M: 0427 516 368
Location
Latrobe City Council, VIC

 

Coordinator Libraries

  •  Closing date: 18/10/2023 11:59 PM AUS Eastern Standard Time
  •  Location: Morwell
  •  Department: Active Communities and Partnerships
  •  Compensation: Hourly AUD $59.76 - $66.57
  •  Employment type: Full Time Employee

Coordinator Libraries

Permanent Full Time

Salary Range $118,090.16 - $131,561.57 per annum plus 11% Superannuation

Location: Morwell

Department: Active Communities and Partnerships

Do you want to make an IMPACT?

The Role

We have an exciting opportunity to join our Active Communities and Partnerships team as a Coordinator Libraries. You will provide strategic oversight and lead contemporary practices in library services and service centre operations across multiple sites in the municipality.

You will also:

  • Actively seek business improvement opportunities, lead team development, influence and motivate a large workforce.
  • Embed a “customer first” culture across the entire service, through reviewed and improved policies, procedures and alignment to strategic documents of Council.
  • Improve the use of data and statistics across the service, to improve the awareness of the impact of the health and wellbeing of our community.
  • Establish and lead a range of strategic partnerships with external agencies and organisations with a view to delivering aspects of the Council Plan and Library Plan.

About You

You will have a proven ability to lead effective, high functioning, cohesive teams across multiple locations and demonstrated experience in developing and leading contemporary practice and productivity improvements with data. You will also have high level interpersonal skills with a strong customer service focus and the ability to influence and manage up.

You will need:

  • A tertiary qualification in a relevant field, and/or significant leadership experience in libraries or similar customer facing industry.
  • Highly developed interpersonal and communication skills are essential.
  • Significant experience in people management/leadership or a general management position is required.
  • Well-developed business and political acumen, with the ability to embed those qualities within a culture.

Successful applicants will be required to apply for and satisfactorily obtain a National Police Check and Working with Children Check.

Go Further at Latrobe City Council

A career with us begins with a desire to empower and make positive change within our Latrobe City Community. At council you will get stuck into interesting work and experience growth as you see the impact you make unfold right in front of you.

Why work for us?

At Latrobe City Council we are an equal opportunity employer who invests heavily in our employees.

We offer a range of training and Personal Development opportunities including a Structured Leadership Development Program and study assistance.

Our salaries are competitive, and we offer benefits such as salary packaging and access to our health and wellbeing programs.

We want you to join our team and provide the best services possible for a fast-growing regional municipality of 77,086 people in the heart of Gippsland.

To apply:

Please apply via the Latrobe City Council website www.latrobe.vic.gov.au/careers

Applications are open until 11.59pm Wednesday 18 October 2023 | APPLY NOW

Contact Shay Ferguson, Manager Active Communities and Partnerships on 0427 516 368 a confidential discussion.

Diversity and Inclusion

At Latrobe City Council we value workforce diversity and inclusion, where individual uniqueness is embraced. We value diverse life experiences and the perspectives of our people, whilst providing high-quality services to all members of our community, regardless of age, gender, ethnicity, religion, cultural background, disability, or sexuality.

At Latrobe City Council we are committed to providing positive employment opportunities for Aboriginal and Torres Strait Islander people and welcome employment applications from candidates of Aboriginal and Torres Strait Islander background. Council's Indigenous Employment Program is available to support Aboriginal and Torres Strait Islander descent applicants and can be contacted at IndigenousEmployment@latrobe.vic.gov.au or by calling 1300 367 700.

We at Latrobe City Council strongly encourage people with disability and diverse backgrounds to apply for our roles. If we can assist you with any reasonable adjustments in order to submit your application for this role, please contact the Careers team via email at careers@latrobe.vic.gov.au or call 5128 6113 noting your preferred method of communication and contact details and a member of the team will be in touch.

Latrobe City Council is an equal opportunity employer and works in the interest of the safety of children and young people. Our recruitment processes reflect this commitment.

Team Leader, Sunbury Library

Closing Date
Contact Officer
Amanda Forde
Contact Number
M: 0428 864 392
Location
Hume City Council, VIC

 

Team Leader, Sunbury Library (100404)

Broadmeadows, Australia | Reference: 6462971

Join a people focused team with the ability to make a difference in the community!

  • $95,195 per annum (Band 6A) plus Super
  • Full-Time Permanent Position and Monthly RDO
  • Organisational commitment to training and development

The Opportunity…

Hume Libraries has an exciting opportunity for an experienced librarian/team leader to lead the Sunbury Library team. If you are a motivational leader with a passion for high quality library service provision coupled with a keen interest in community development, this may be the role for you.

In This Exciting Opportunity You Will Be Responsible For…

  • Under the direction of the Coordinator Library Customer Experience, coordinate and manage the operations of the Sunbury and Tullamarine Libraries ensuring the delivery of all localised library services are high quality, high performing, relevant and responsive to the needs of the local communities;
  • Lead the development, implementation and evaluation of library and learning activities for the Sunbury and Tullamarine communities with a whole of service outlook;
  • Collaborate with all members of the Library Management Team on the effective functioning and integration of technology, collections and promotions for the Sunbury and Tullamarine Libraries with a whole of service outlook.

Essential Qualifications & Experience Include…

  • Tertiary qualifications ensuring eligibility for professional membership of the Australian Library and Information Association and experience in public library operations, service delivery and library management systems.
  • Knowledge of and enthusiasm for working in modern public libraries and a demonstrated understanding of their role in the community.
  • Relevant experience in the management of library teams, including active supervision.
  • Proficiency in the use of all current library management systems, RFID technology, computer applications and software, electronic resources and digital devices.

All candidates will be required to undertake background and probity checks including an Interview, Reference Checks, Preemployment Medical Check, Working with Children Check and a Criminal Record Check.

Enquiries: Amanda Forde, 0428 864 392

Why Hume?

A leader in local government, we are committed to creating an inclusive and collaborative work environment that values and respects our 1800 employees;

We offer a competitive salary package, professional development opportunities, and a supportive work environment. We are a child safe organisation and an equal opportunity employer.

The council encourages young people, people with disabilities, Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply.

Applications Close: 19 Oct 2023

 Download PD  | Apply Now

Team Leader Ryde Library

Closing Date
Contact Officer
Liz Wilkinson
Contact Number
M: 0422 441 415
Location
City of Ryde Council, NSW

 

Team Leader Ryde Library

Job No: COR1238 | Location: Ryde

  • Permanent full time opportunity
  • Opportunity to lead City of Ryde's flagship library
  • Engage the community in our busy flagship library

 About Us

City of Ryde, just 12 kilometres from Sydney CBD, is a place of unique lifestyle and opportunity. It is home to an engaged and culturally diverse community of around 130,000 people, and a strong and growing Smart City economy including more than 13,000 local businesses, Macquarie Park, world-class hospitals, and a leading university. All balanced with beautiful bushland, riverfront parks, open spaces, and sport facilities.

Our council delivers a broad range of services, projects, programs, and events. We are actively committed to innovation, sustainability, resilience and providing exceptional customer experiences, and this relies on attracting and keeping great people. We are a recognised Employer of Choice (Australian Business Awards 2022) and offer a range of benefits, including flexible work arrangements, health and wellbeing programs, a learning and development program including study support, and a reward and recognition program. 

About the City of Ryde Libraries

The City of Ryde library service comprises of five branches at Ryde, North Ryde, Eastwood, West Ryde and Gladesville as well as a significant online library. Our libraries are places of social inclusion where members of our community borrow items for leisure and lifelong learning, learn about new technology, participate in activities, attend children’s and adults programs, and carry out research for school assignments or business projects. They are lively, busy places and serve a culturally diverse customer base. 

About the Role

In this position you will lead the lending services function of the library and co-ordinate the front-line customer service staff within teams and/or in other teams as required. You will manage the service desk and customer experience to ensure a high level of customer satisfaction and seek assistance from specialist library staff as required. You will ensure a high standard of appearance, maintenance and safety of the facility. In the position you will be required to work Monday to Friday including evening shifts and will include some rostered weekend work.

About You

  • a degree in Library and Information Science or equivalent as recognised by the Australian Library and Information Association (ALIA) or a related university degree coupled with a TAFE Diploma in Library and Information Services
  • current Working with Children check
  • Class C Drivers Licence
  • experience in the delivery of a high level public library and information service in a cross cultural customer service environment.
  • proven people management and supervisory experience (minimum 2 years) in a public library or similar customer focussed environment, including the supervision and performance management of staff.
  • proven high level communication and interpersonal skills including report writing, procedure development, problem solving, negotiation and effective complaints handling skills and experience.
  • experience in process improvement and leading/implementing change.
  • understanding of current issues and trends in the library industry.
  • knowledge of EEO principles, Privacy and Information Act.

Please note: In line with Council’s COVIDSafe Workplace Policy & Procedure all staff are required to be vaccinated against COVID-19.

Your commencing salary would be $83,042.63 - $92,928.66 p.a. (plus Superannuation) depending on your experience and qualifications. 

Culture & Benefits

  • Commitment to providing opportunities for work/life balance
  • Work 37.5 hours and enjoy a rostered day off approx. every 3 weeks  
  • Long service leave after 5 years, then accrued monthly 
  • 18 weeks paid parental leave (for eligible employees)
  • 3 extra grant days at Christmas to ensure you have time to enjoy the holiday 
  • Annual performance reviews and Award increases
  • Opportunity to sign up as a fitness passport member
  • Various health & well-being initiatives (i.e. flu vaccinations, skin checks, etc.)
  • Library staff uniform fully provided 

How to apply

Please ensure you give full answers to the online application questions, showcasing your abilities and experience. Your answers, in conjunction with your resume, will determine if you are invited to an interview. 

Please note you do not need a “password” to use our on-line application system, however you have the option save and return to your application prior to the closing date. In addition to answering the online questions, this position requires you to attach your Resume to complete the application process.  Please note, you are not required to submit a cover letter or a statement addressing selection criteria.  

Closing Date: Thursday 19 October 2023 at 11:30pm | APPLY HERE!

If you would like to know more, please see the position description or contact Liz Wilkinson on 0422 441 415 for a confidential discussion.

City of Ryde is committed to Equal Employment and Child Safety

Library Coordinator

Closing Date
Contact Officer
Brioney McLean, Manager Customer Relations and Libraries or Organisational Development
Contact Number
(08) 9727 0222
Location
Shire of Capel Council, WA

 

Library Coordinator

Posted: 29/09/2023

Closing Date: 16/10/2023

Job Type: Full Time

Location: Capel

Job Category: Community Services and Development,Education, Childcare & Training

  • Full time, monthly RDO
  • Idyllic South West location
  • $83,000 per annum

The Shire of Capel Library network is the HEART of our community where all are welcome to learn, create and connect. We are looking for you to lead our team to continue to deliver our community-centered service, promoting innovation, partnership, and the development of our team.

The Shire of Capel is located in the South West, halfway between Bunbury and Busselton. We are nestled between the beach and the forest and are one of the fastest growing coastal Shires in Australia. At the Shire we value Honesty, Empathy, Accountability, Respect and Teamwork which underpin the way we work with our elected members, the community and each other.

 Job Description

As our Library Coordinator you will be responsible for leading the day-to-day operations of our library branches in Capel, Dalyellup and Boyanup, ensuring adequate staffing and resourcing. You will support, coach and develop our Senior Library team in the successful delivery of their portfolios, including collections, library programs, technology and archives and foster a collaborative, inclusive, values-drive team culture. You will also build partnerships and work to maximise community awareness of, and engagement with, the library service. You will support the effective management and continuous improvement of our library service through the development, monitoring and reporting of library usage and trends, budget and business plans.

As a team player you will use your friendly and flexible communication style to build and maintain strong working relationships within you team and across the organisation. Your dedication and commitment to quality customer service, personal resilience and professional approach will see you build and maintain an exemplary library service.

The rewards:

As part of our team, you will enjoy:

  • Flexibility and support
  • Investment in you and your career
  • An inclusive culture where all our people are valued, EEO, diversity and differences are respected
  • Full time, 19-day work month
  • A strong focus on employee wellbeing and safety
  • Negotiable annual salary circa $83,000 per annum dependent on skills, experience, and qualifications
  • Up to 14% Shire superannuation contribution

For further position related requirements please refer to Position Description – Coordinator Libraries PDF (407KB)If you are viewing this ad in Seek the link may have been removed. Please view this vacancy on our website at capel.wa.gov.au/council/work-with-us.aspx to access the position description.

 Desired Skills and Experience

We embrace diversity and encourage applications from individuals of diverse backgrounds to join us in servicing our community for the future.

To be considered for this role you will be able to demonstrate:

  • Behaviour that positively demonstrates the Shire’s HEART of: Honesty, Empathy, Accountability, Respect and Teamwork
  • Graduate Diploma or Degree library qualification as recognised by ALIA
  • Proven staff development and supervision experience
  • A thorough understanding of the role and function of public libraries in the community and how they contribute to life-long learning.

Significant experience in frontline customer service and public libraries, and skills in technology applications, social media, library systems, eResources and information retrieval will be highly regarded.

Applicants who need assistance with their application or wish to discuss any potential barriers that may prevent them from applying are encouraged to contact Organisational Development on (08) 9727 0222 to discuss.

Further position related enquiries can be directed to Brioney McLean, Manager Customer Relations and Libraries or Organisational Development on (08) 9727 0222.  

 Applications close

9.00am on Monday 16 October 2023.

The Shire of Capel reserves the right to commence interviewing prior to the application close date and close this position for applications early should a suitable candidate be found.

Apply With Seek

Apply Direct

Library Services Trainee

Closing Date
Contact Officer
Amie Stibbards-Swan
Contact Number
1300 622 529
Location
Mackay Regional Council, QLD

 

Library Services Trainee

Reference # 5878

Mackay Regional Council

Work Type:Temporary Full Time

The role:
A Library Services Traineeship with Mackay Regional Council is not just about books. You will certainly learn how to navigate and assist the public with our vast collection of books, CDs, DVDs and digital media but it’s so much more than that. Libraries are about community. As a Library Services Trainee you’ll help set up and facilitate our community programs, that have included everything from yoga to carnivorous plants and much more.

Timeframe:
This is an 18-month traineeship.

What you will need to succeed:

  • An enthusiastic and outgoing people-person.
  • Desire to learn public speaking skills in a variety of group settings, including children, teens and adults.
  • An interest in front and back of house library services, including customer service, memberships, cataloguing, community programs and technical support.
  • Good verbal and written communication skills.
  • Desire to provide a high level of service to internal and external customers.
  • You're a team player, with the ability to learn from, and grow positive relationships with others.
  • Working with Children Blue card or willing to obtain.
  • Successful completion of Year 10 is desirable, but not required.


Benefits:

  • Get paid while studying for a formal qualification
  • 9 day fortnight
  • Choice of 4 or 5 weeks annual leave
  • Employee Assistance Program
  • Employee health and wellbeing initiatives
  • Active social clubs


Shortlisted applicants must be available for interviews from 27 November – 30 November 2023.

The successful applicant will be required to undertake a pre-employment Medical and Drug and Alcohol test as part of the onboarding process.

For more information: Call Amie Stibbards-Swan on 1300 622 529

Interested?
Instructions for applying – Please provide a resume and cover letter.
The cover letter must detail:

1.What has attracted you to the Library Services Traineeship position at MRC?
2.Why are you interested in a career in libraries?

Applications close: Thursday, 19 October 2023 | Apply

We are an Equal Employment Opportunity (EEO) employer, where all applicants are treated with fairness and respect and have equal access to all opportunities available. At Mackay Regional Council, diversity is about creating a respectful and inclusive workplace that recognises the unique contributions and perspectives of our employees, working together to deliver extraordinary results.

Library Assistant - Casual

Closing Date
Contact Officer
N/A
Contact Number
N/A
Location
Townsville City Council, QLD

 

Library Assistant - Casual

Community Environment and Lifestyle - Community and Lifestyle | Information Management/Library

Closing date: 18/10/2023

  • Casual position working across all Library branches, 6 positions available
  • Deliver Library Services, Programs and Experiences for all ages
  • Certificate III in Library and Information studies or equivalent qualifications or experience
  • LGO2 ($41.49 - $45.18 per hour + superannuation) based on skills, qualifications and experience

Why Choose Us

Townsville City Council is the largest local government authority in Northern Australia.

We are committed to creating value by growing Townsville through driving economic diversity and generating an enriching lifestyle.

Our organisation provides and maintains over $7b worth of community assets including water and wastewater network and treatment, bridges, drainage, roads, waste management, community facilities, sporting venues and more. We contribute to an active lifestyle for our residents and visitors through events, providing recreational facilities, protecting the natural environment and heritage, while creating a mentally and physically healthy city.

We lead creation of a city for this and future generations by focusing on our transition to a circular economy that is resilient to social, financial and environmental shocks.

We are a Council led by our community to create an exciting and dynamic future.

Townsville City Council is growing Townsville.

About the role

Our Library Assistants provide customer service shifts as rostered, across all branches and the full range of hours, accepting and successfully resolving complex customer enquiries.  They also provide support to the learning and information team, in the delivery of programs and experiences and the activation of library spaces including the setting up and packing down of equipment and engaging with community members.  They undertake a variety of general duties necessary to the provision of the delivery of library services including courier runs, collection of statistics and preparation of reports from the library management system.

About you

To be considered for this role you will need:

  • Certificate III in Library and Information studies, or equivalent qualifications and/or experience acceptable to the Co-ordinator, Library Operations and Resources.
  • Well developed skills and focus on understanding a wide range of customer needs and offering services that enhance the customer’s experience.
  • Excellent inter-personal and communication skills, with an ability to communicate with a diverse customer base and work as part of a team in a supportive and collaborative work culture.
  • Demonstrated ability to exercise judgement and initiative where procedures and practices are not clearly defined.
  • Well developed information fluency skills across a range of technology applications.
  • Ability and enthusiasm to learn new processes, practices and procedures which contribute towards Library objectives.
  • Current ‘C’ class driver’s licence.
  • Weekend and evening work will be required across all library branches, along with an appropriate level of fitness for prolonged periods of standing and shelving of large books and other library materials.

For further information review the Position Description and/or click Apply

Applications should be submitted through the 'Apply' button and include a Cover Letter (maximum 2 pages), Resume outlining previous academic and work experience and must include attachments of the relevant qualifications and licenses, relating to the role. 

Closing Date: 11.45pm Wednesday 18 October 2023

What We Offer

  • Up to *13.5% Superannuation employer contribution for contributing members
  • Salary Sacrifice opportunities
  • Learning and Development opportunities
  • Fitness Passport program offering discounted membership to selected gym, pool, and yoga facilities
  • Employee Loyalty Program offering discounts at selected local businesses
  • Employee Assistance Program
  • Active Family Social Club
  • Flexible working arrangements

We are committed to creating a safe and inclusive workplace where diverse styles, backgrounds, experiences, and perspectives are valued, encouraged, and respected. People from diverse backgrounds (including but not limited to, Aboriginal and Torres Strait Islander, people with diverse gender identities and sexualities, people from different cultural and linguistic backgrounds, people with disability, and veterans) are encouraged to apply!

If you need any adjustments to be made to the recruitment process or if you would like to discuss any accessibility requirements, please contact hr_recruitment@townsville.qld.gov.au for a confidential discussion.

Attachments:Various_Library Assistant - Casual_Updated_PD_20Apr2023.pdf

Apply

Technology Support Officer

Closing Date
Contact Officer
Natalie Funston, Acting Coordinator Libraries
Contact Number
M: 0427 977 821 or E: natalie.funston@bayside.nsw.gov.au
Location
Bayside Council, NSW

 

Technology Support Officer

Deadline: 11:59 PM Wednesday, 11 October 2023

  • Full Time Permanent Position
  • Join the Libraries team
  • $73,697.97 to $82,541.74 per annum, plus 11% superannuation
     

Our Team

At Bayside Council, we are committed to a positive, flexible and supportive workplace culture, where our people and customers feel respected and valued. We are proud to serve our community through operating with transparency, integrity and in the best interests of the Bayside community to deliver exceptional service.

 

sub logo  


About the Role

Provide a socially inclusive library service for all residents in the Bayside LGA that emphasises the support of lifelong learning outcomes and digital participation.

This role is responsible for all duties on the customer service desk, delivery of library programs and the provision of technology support to the library network.

You can also expect to:

  • Work on rostered desk shifts at all libraries in the Bayside library network to deliver exceptional customer service.
  • Assist with the development and maintenance of library technology and system support services to contribute to organisational and library goals and objectives.
  • Work as part of a team to deliver innovative library programs to meet community needs and expectations across the Bayside library network.
  • Provide accurate and timely information services to the public and other stakeholders and promote the library, services, and programs to increase awareness and availability of services.
  • Monitor customer behaviour and usage patterns and contribute ideas, observations, and insights to assist with continuous improvement and development of innovative and relevant library services and programs.
  • Provide guidance and support for library staff who work on customer service shifts and in the Bayside library network.
  • Promote the positive and collaborative culture and values of the organisation through open, fair, and transparent decision making and ethical, professional behaviour.
  • Work in collaboration with and assist the team, Manager, and other key stakeholders to achieve business unit goals, work requests, demands and Council priorities.
  • Identify and resolve issues related to service delivery in a timely manner to maintain a high-quality level of service and a positive customer experience in a growing and diverse community.

 

About You

We are looking for a someone who demonstrates:

  • TAFE Diploma (AQF) in Library & Information Services
  • A current Working with Children Check Number.
  • Current Driver’s Licence Class C and/or willingness to travel between Bayside Library locations.


Our Benefits and Culture

As an organisation, we pride ourselves in offering a flexible working environment centred on delivering great outcomes for our customers, whether internal or external. Bayside Council has a strong culture of collaboration and delivering exciting new initiatives for our community.

On top of the competitive salary, our people enjoy;

  • 3 extra days off during Christmas each year
  • 15 days sick leave each year.
  • 2 days health and wellbeing days each year
  • Generous parental leave entitlements for both parents


Apply Now

Your application should include an up-to-date resume (max 3 pages) and a covering letter (max 2 pages), outlining how your skills and experience meet the focus competencies, key accountabilities and challenges of the role outlined in the position description

Applications must be submitted via email at recruitment@bayside.nsw.gov.au with the subject line F23/855: Technology Support Officer

Closing Date: 11:59 PM Wednesday, 11 October 2023 

Salary range: $73,697.97 to $82,541.74 per annum, plus 11% superannuation

Enquiries: Natalie Funston, Acting Coordinator Libraries on 0427 977 821 or at natalie.funston@bayside.nsw.gov.au

Applicants may be required to satisfactorily undertake a Criminal History Check, Medical and/or Working with Children Check in accordance with the position.

We are an equal opportunity employer committed to an equitable, diverse and socially inclusive work environment.

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