Library Customer Service Officer

Job Type: Full time | Salary: $70,219 Per Annum + Superannuation

• Lodgement email: jobs@plcc.sa.gov.au
• Lodgement URL: https://plcc.bamboohr.com/careers/33?source=aWQ9MjY%3D
• Application close date: 08 Dec 2023 9-00 am

Attachments

1. Library Customer Service Officer - Recruitment Information Package
2. Library Customer Service Officer - Position Description

Full Time, Permanent Position

$70,219 per annum

Plus 11% superannuation

Additional 3% Council superannuation contribution

Estimated start February 2023.

The Port Lincoln Library is a vibrant and community focused library dedicated to providing access to information, fostering literacy, and creating a welcome environment for all. We believe in the transformative power of libraries and are committed to the provision of service for our diverse community with excellence. As we expand our team, we are seeking a dedicated and enthusiastic individual to join as a Library Customer Service Officer.

The Port Lincoln Library is seeking a full time, permanent Library Customer Service Officer to support the functions of the Library providing a welcoming, friendly and knowledgeable customer service role to library customers and user groups.

Enquiries about the role should be directed to Molly Szumski, People and Culture Officer via email jobs@plcc.sa.gov.au or telephone 08 8621 2313.

To find out more, or apply please visit Council’s Recruitment Portal: https://plcc.bamboohr.com/careers/33?source=aWQ9MjY%3D

Applications close 9:00am Friday 8th December 2023

The City of Port Lincoln is an Employer of Choice, Equal Opportunity Employer and a Smoke Free Workplace

Library Assistant - City Library (part time)

Job No: SHELL923 | Location: Shellharbour NSW

This role provides welcoming library and museum experiences to a diverse range of customers. Our staff create opportunities to add value to the customer experience by promoting library resources, programs and technology in a friendly and engaging way.

Join an energetic, innovative team and help us showcase our vibrant libraries and what they have to offer the community.

Based at our award-winning City Library, our dynamic rostering means there is opportunity for you to work across all our libraries including the new Warilla Library and our recently refurbished Oak Flats Library.

About us: 

Shellharbour City, located in the Illawarra region, is just 80 minutes south of Sydney and is home to over 76,000 people in a city that spans 154 square kilometres.  It's an area of great natural beauty - stretching west from the picturesque coastline to rolling pastures, set against the majestic backdrop of the Illawarra escarpment. 

Our dedication to be financially sustainable in an evolving environment, while striving for a great organisational culture and committing to employing staff who embrace our Core Values, has made Shellharbour City Council an employer of choice.

We have been recognised with a wealth of state and national awards in 2019, 2020 & 2021 including our 5 star Civic Centre building, Museum space and City Library, Winner in 2021 for Small Regional Airport of the year, and recently being presented an AR Bluett Memorial Award for Most Progressive Metropolitan and Regional Council in NSW.

We offer:

Shellharbour City Council offers a high performing and sustainable organisation to deliver outcomes for the community through leadership, collaboration and innovation. We have exciting, rewarding career opportunities and flexible working arrangements and work/life balance in a relaxed coastal lifestyle.

• Permanent part time, 20 hours per week
• Core hours worked Monday - Thursday
• Weekend and evening shifts as rostered
• Salary range from $598.30 - $634.93 per week pro rata (dependent on qualifications and experience)
• Plus 11% superannuation
• Great organisational culture with a strong, values led and progressive team 
• Access to local government benefits such as; LSL after five years, three weeks sick leave per annum, Fitness Passport, Provident Fund activities etc. 

Please note:  This position requires "Working with Children Check" clearance in accordance with the 'Child Protection (WWC) Act 2012

For further information about the position, click here for the position description.

Contact: Lisa Zanetti - Team Leader Library Experience on 0427 799 451

Closing date: Monday, 4 December 2023 at 11:30pm.

Apply now...

Complete the application HERE by answering the questions, describing how your skills and experience are relevant to the position.  

Your Resume and qualifications can be attached on the NEXT page.

Once you start your online application, you may save and return to this later, however incomplete applications will not be considered. You may wish to prepare your responses in a word document and then COPY and PASTE into the fields below. Your Resume and qualifications can be attached on the NEXT page.

When you have submitted your application, an email confirmation will be sent to your nominated email address. Please ensure you have the correct email address and check your inbox (including your "junk" inbox). 

For further information about the selection process including tips on how to address the selection criteria, please view our Guide To Applying.

APPLY NOW!

Our core values of Collaboration, Accountability, Integrity, Respect and Sustainability represent who we are and what we expect of one another.

To work for us, you must be committed to role modelling our core values.

Shellharbour City Council is an equal opportunity employer.

Branch Supervisor - City Library

Job No: SHELL922 | Location: Shellharbour NSW

This exciting role leads the team at our vibrant City Library located in the heart of Shellharbour! You will support our City Library staff to provide welcoming library experiences and promote all that City Library has to offer, including our new Create Space.

As well as managing the daily operations at City Library you will coordinate the dynamic rostering of staff across all our libraries and work collaboratively with other Branch Supervisors to deliver innovative and leading-edge libraries for our community.

About us: 

Shellharbour City, located in the Illawarra region, is just 80 minutes south of Sydney and is home to over 76,000 people in a city that spans 154 square kilometres.  It's an area of great natural beauty - stretching west from the picturesque coastline to rolling pastures, set against the majestic backdrop of the Illawarra escarpment. 

Our dedication to be financially sustainable in an evolving environment, while striving for a great organisational culture and committing to employing staff who embrace our Core Values, has made Shellharbour City Council an employer of choice.

We have been recognised with a wealth of state and national awards in 2019, 2020 & 2021 including our 5 star Civic Centre building, Museum space and City Library, Winner in 2021 for Small Regional Airport of the year, and recently being presented an AR Bluett Memorial Award for Most Progressive Metropolitan and Regional Council in NSW.

We offer:

Shellharbour City Council offers a high performing and sustainable organisation to deliver outcomes for the community through leadership, collaboration and innovation. We have exciting, rewarding career opportunities and flexible working arrangements and work/life balance in a relaxed coastal lifestyle.

• Permanent full time, 35 hours per week with access to flexi-time 
• Commencing salary range from $66,343.68 - $70,404.88 per annum (dependent on qualifications and experience)
• 11% superannuation
• 7-day roster including evening and weekend shifts
• Great organisational culture with a strong, values led and progressive team 
• Access to local government benefits such as; LSL after five years, three weeks sick leave per annum, Fitness Passport, Provident Fund activities etc.  

Please Note: This position requires a Working with Children Check clearance.

For further information about the position, click here for the position description.

Contact: Lisa Zanetti - Team Leader Library Experience on 0427 799 451

Closing Date: Monday, 4 December 2023 at 11:30pm.

Apply now...

Complete the application HERE by answering the questions, describing how your skills and experience are relevant to the position.  

Your Resume and qualifications can be attached on the NEXT page.

Once you start your online application, you may save and return to this later, however incomplete applications will not be considered. You may wish to prepare your responses in a word document and then COPY and PASTE into the fields below. Your Resume and qualifications can be attached on the NEXT page.

When you have submitted your application, an email confirmation will be sent to your nominated email address. Please ensure you have the correct email address and check your inbox (including your "junk" inbox). 

For further information about the selection process including tips on how to address the selection criteria, please view our Guide To Applying.

APPLY NOW!

Our core values of Collaboration, Accountability, Integrity, Respect and Sustainability represent who we are and what we expect of one another.

To work for us, you must be committed to role modelling our core values.

Shellharbour City Council is an equal opportunity employer.

Library Circulation Clerk

Community Services – Library and Heritage Services  

Permanent Part Time (38 hours per fortnight)

Why You Will Be Excited About This Role

Are you passionate about connecting with your community and fostering a love for reading? Join us as a Library Circulation Clerk at the City of Armadale, where you'll play a pivotal role in providing outstanding frontline service and promoting access to our diverse range of library resources.

In this transformative role, you'll not only elevate your customer service skills but also broaden your horizons by assisting library users with digital resources. At the City of Armadale, our mission is to cultivate a culture of safety, honesty, accountability, respect, and professionalism, making your journey with us a rewarding and enriching experience.

How This Will Transform Your Career

As a Library Circulation Clerk, you will gain hands-on experience in supporting library users, honing your communication skills with customers of all ages and cultures. Embrace the opportunity for personal and professional growth, and a work environment that is supportive, engaging, and highly interactive. We believe in investing in our team members, and your dedication will open doors to exciting new challenges within our dynamic organization.

Why You Will Like Working Here

Join a team that values diversity and inclusivity, located just 40 minutes from the centre of Perth amidst scenic parks, hills, and picturesque valleys. At the City of Armadale, we pride ourselves on our unique community feel and commitment to creating a workplace culture that fosters safety, honesty, and respect. Additionally, we offer competitive benefits and perks, including:

• $54,576 – $66,268 (pro-rata) per annum plus super (excluding loading for those working across six or seven days of the week)
• Free Armadale Fitness and Aquatic Centre membership
• Free Unlimited Access to Corporate Library
• Superannuation up to a maximum of 15%
• Additional days off on the New Year’s Day holiday and Easter Tuesday
• Free Parking
• Great team environment
• 4 weeks paid Annual Leave pro rata
• 17.5% Annual Leave Loading
• 10 days paid Personal leave pro rata

What You Will Be Working On

As a Library Circulation Clerk, your day-to-day tasks will involve providing high-quality customer service, assisting with library e-resources and technology, and contributing to general library tasks. Your role is integral to enhancing the library experience for our users and ensuring seamless access to resources.

What Type Of Person Will Be Successful

To thrive in this role, you should bring:

• A passion for customer service with the ability to assist a diverse range of customers.
• Strong written and verbal communication skills.
• Collaborative spirit and the ability to work effectively in a team.
• Computer proficiency, including familiarity with online resources.
• Flexibility to work additional hours when needed.

How To Apply

Are you ready to be part of our growing and diverse team? Visit our Careers page at https://jobs.armadale.wa.gov.au, select the role, and click "APPLY." Follow the prompts to submit your updated resume and a cover letter outlining your skills and experience relevant to the role.

The Application Process

Applications for this position are open until a suitable pool of candidates is received.  This means the vacancy may close without notice before the listed end date.

Applications close: Tuesday 30 November 2023 at 4pm

If interested in this role you are highly encouraged to call Sheena Bell – Senior Branch Librarian (08) 9394 5126 for further information. Outside of this we would highly recommend you apply as soon as possible.

The City of Armadale is committed to creating a diverse workforce. Applicants from diverse backgrounds, such as Indigenous people, people with disabilities, or from different cultural backgrounds are encouraged to apply.

Attachments:- Position Description - Circulation Clerk Nov 2023.pdf

APPLY

Librarian

Community Services | Information Management/Library, Local Government

Community Services – Library and Heritage Services  

Permanent Full Time

Why You Will Be Excited About This Role

Embark on a rewarding journey as a Librarian with the City of Armadale, where your passion for providing professional library and information services will shape the library experience for our users. Join a dynamic team committed to the ongoing development and enhancement of library services and contribute to the operations of the library under the guidance of the Branch Librarian.

How This Will Transform Your Career

As a Librarian, you will play a pivotal role in providing professional reference and information services, influencing stock selection and collection building, and supporting the Branch Librarian in daily operations. This role offers opportunities for growth and professional development, and a collaborative work environment that encourages your success.

Why You Will Like Working Here

Immerse yourself in the City of Armadale, located just 40 minutes from the center of Perth. Join a community-driven organization that values safety, honesty, and respect, and work in a diverse and inclusive environment. Additionally, we offer competitive benefits and perks, including:

• $75,291 – $86,743 per annum plus super
• Free Armadale Fitness and Aquatic Centre membership
• Free Unlimited Access to Corporate Library
• Superannuation up to a maximum of 15%
• Additional days off on the New Year’s Day holiday and Easter Tuesday
• Free Parking
• Great team environment
• 4 weeks paid Annual Leave pro rata
• 17.5% Annual Leave Loading

What You Will Be Working On

As a Librarian, your responsibilities will include:

• Providing professional reference and information services to library users, ensuring a positive customer service experience.
• Assisting in stock selection and collection building through comprehensive review processes.
• Supervising Library and Circulation Clerks, providing guidance and direction as necessary.
• Attending local, regional, and state meetings, contributing to state-wide working groups.
• Classifying and cataloguing stock onto the automated database, maintaining data base integrity and authority control.
• Planning and providing services to young people, including author visits, holiday programs, and community outreach events.
• Evaluating and reporting on the success and value of implemented programs.

What Type of Person Will Be Successful

To excel in this role, you should possess:

• Eligibility for Associate Membership of the Australian Library and Information Association.
• Understanding of public library operations in Western Australia and the practices and policies of the State Library of Western Australia.
• Knowledge of digital technologies, Microsoft Office suite, online resources, and library software.
• High level organizational and time-management skills.
• Interpersonal, public speaking, and presentation skills.
• Excellent oral and written communication skills.
• Ability to promote and maintain a positive, customer service-focused library service.
• Adaptability to the evolving needs of public library services.
• Staff management skills and the ability to plan, deliver, and evaluate community-focused programs.
• Current C Class Drivers Licence and the ability to obtain a current National Police Certificate.

How To Apply

Ready to shape the future of library services? Visit our Careers page at https://jobs.armadale.wa.gov.au, select the role, and click "APPLY" Follow the prompts to submit your updated resume and a cover letter outlining your skills and experience relevant to the role.

The Application Process

Applications for this position are open until a suitable pool of candidates is received.  This means the vacancy may close without notice before the listed end date.

Applications close at 4:00 pm on Monday, 4 December 2023. For more information about the role, feel free to contact Jennifer Olsen – Branch Librarian on 08 9394 5816.

The City of Armadale is committed to creating a diverse workforce. Applicants from diverse backgrounds, such as Indigenous people, people with disabilities, or from different cultural backgrounds are encouraged to apply.

Attachments:- Position Description - Librarian - November 2023.pdf

APPLY

Manager Library & Museum Services - (POS1392)

1 x Permanent Full Time – 35 hours, 5 days per week

Closing Date:  27/11/2023

Welcome to your new place of work! Yellamundie, Councils new Civic Place Library and Gallery opens this December 2023, giving Liverpool residents and staff an amazing state of the art building to enjoy.  With 1.5 kilometres of bookshelves, sunken courtyard garden, creative space studio programs and a gallery for changing exhibitions.

As the Library and Museum Services Manager, you will be responsible for leading a multidisciplinary team, overseeing library facilities, programs, and services to meet community needs.  

Liverpool City Council is one of the fastest growing and New South Wales’s third CBD also known as the Gateway City to Western Sydney Airport.  Here we like to do things differently; our focus is on effective solutions to everyday issues, finding innovative ways of servicing our City and providing outstanding customer experience to all our residents and visitors.

ABOUT THE ROLE

Leading Council in the development of innovative and best practice Library and Museum strategy, with service delivery outcomes to achieve business results against Council’s strategic directrions.

You will provide and contribute to:

§  Strategic Leadership – Visionary leadership to drive strategic initiatives.

§  Innovative Solutions – Enhancing service effectiveness and keeping the organisation at the forefront of library services.

§  Resource Acquisition – Secure funding and resources and cultivate strategic partnerships, library impact and reach of library services.

§  Financial Oversight – Develop, monitor, and control budgets to support long-term goals and objectives.

BENEFITS OF WORKING WITH US

• Be rewarded with an attractive annual salary package (Salary will be dependent upon the relevant skills, experience, and competencies of the successful applicant.)
• Council offers career progression opportunities & ongoing support.
• Free parking available on site and close to public transport.
• Access to mentoring and coaching from Snr team members.
• Internal professional Learning and Development
• Fitness Passport
• Generous leave provisions including access to Flexi time accrual, LSL after 5 years and 2 Health and Wellbeing Days per year.

ABOUT YOU

Successful applicants will be able to demonstrate their competency in the following essential areas:

• Recognised tertiary qualification in Information Science / Librarianship or related discipline, desirable but not essential a professional membership of the Australian Library & Information Association.
• Demonstrated experience, within a Public Library setting, in building and leading a cohesive team with a constructive culture and record of achieving strategic objectives.
• Current Class C Driver’s Licence.

At LCC we know that our people are our most valuable investment.  They are the creative drive behind Councils major projects, their skills and knowledge contribute to council short- and long-term objectives. 

For further information about the position please contact Tina Bono, Director Community and Lifestyles, on 02 8711 7413.

How to Apply: Please click the 'Apply' button above. Applicants must submit a covering letter, current resume and response to the selection/essential criteria questions which will be shown once you commence your application.

Click here for a copy of the position description

Liverpool City Council is committed to providing a working environment that supports all employees to reach their full potential.

To be eligible to apply for permanent positions at Liverpool City Council, you need to be an Australian Citizen or Permanent Resident.

We welcome candidates from all backgrounds and value diversity and inclusion in our workplace. We encourage all applicants, including First nation people, people with disability, LGBTIQ and culturally diverse communities to join Council.

Council will provide reasonable adjustments for individuals with a disability throughout the recruitment process

**It is a condition of employment at Liverpool City Council, that you must be Covid-19 vaccinated.

APPLY

Library Systems Project Officer

Posted: 16/11/2023

Closing Date: 30/11/2023

Salary: $67,588.25 - $71,036.68

Job Type: Temporary

Location: Albany Public Library

The City of Albany is one of Western Australia’s most important and historic regional Cities. The services, facilities and activities that we offer are continually evolving and expanding. As an employee of the City, you can help us to reach our full potential. We employ around 450 staff members and provide an exceptional and committed service to the City of Albany and we create an environment where every employee has an opportunity to succeed. We are committed to a more diverse workforce and promote diversity and equal opportunity employment.

 Job Description

Reporting to the Library Systems Coordinator, this role will see you responsible for assisting in the implementation of the 2024 Spydus Consortium bulk migration project, contributing to effective service delivery at the Albany Public Library and consortium through administrative and technical support, and supervision of library officers and volunteers, all while delivering high quality customer service to Library staff and customers.

 Desired Skills and Experience

Supervisory experience in libraries at a professional level and Tertiary Qualifications in Information Technology or Librarianship or working towards qualifications is desirable for this position. Experience in IT systems, technology and online service support and maintenance is essential for this position.

The successful candidate will also have the following skills;

• Well-developed computer skills including knowledge of Microsoft Windows 7-11 and Microsoft Office 365, internet applications, database and online subscription services, IT network and server systems, Library Management Systems, computer hardware and software applications, and technology trends and applications.
• Strong technical expertise in using mobile, desktop and web-based applications.
• Well-developed time management and organisation skills with the ability to set own priorities, plan and organise work.
• Strong communication, interpersonal, and problem-solving skills.
• Highly developed customer relations skills with strong customer service focus.
• Highly developed teamwork skills.
• Ability to plan, develop, implement, and promote programs and promotional activities under guidance from senior staff members.

If you meet the above requirements, have experience working in a similar position and are passionate about working for the City of Albany, please apply.

Interested? Please see the full job information kit below.

• Position Description
• Advice to Applicants 
• Conditions and How To Apply

If you are having any difficulties or for further assistance with the process please contact People and Culture at mailto:hro@albany.wa.gov.au or on 6820 3110.

Role related queries should be directed to Kimberley Stoney, Library Systems Coordinator at mailto:kimberleys@albany.wa.gov.au or on (08) 6820 3613.  

Deadline:  Applications close 5pm, Thursday 30 November 2023

Apply

Library Coordinator

• Exciting leadership role leading our new Truganina Library Lounge
• Permanent Full Time, Truganina based
• Salary from $98,346 plus super and a fortnightly RDO

We are Wyndham, one of Australia’s fastest growing and most diverse cities.

Our people are hard at work designing the precincts, building the infrastructure, developing the policies and delivering the programs that will ensure the City is prepared to welcome over 200,000 new residents by 2040.

Shape new possibilities. Be part of something more.

A bit about the role

The position of branch Library Coordinator at the Truganina Library Lounge is an exciting leadership role, responsible for the provision of a broad range of high-quality Library services to the community.  Your positive and professional approach will have you oversee the day to day operations of the Library services two Library Lounges; Truganina and Williams Landing and ensure the delivery of quality front line services in line with Library policies and procedures.

Public libraries are even more important than ever to enhance social and economic participation with access to digital resources and support for education and training. As the Library Coordinator, play a leading role in delivering these great services to the Wyndham community!

Wyndham City Libraries are invested in providing quality Library services that meet the needs of our community.  We are committed to remaining ahead of the curve when it comes to future trends in Library service delivery and this role underpins the success in providing the services our customers know and love.

What you’ll deliver

• Provide leadership, motivation and support for staff towards the achievement of service goals and objectives
• Positive leadership in a team-based environment as you coordinate and run our two Library Lounges
• Manage the Library Lounge rosters, including leave allocation and timesheet processing
• Support and promote the learning and engagement opportunities available at the Library to the Community
• Work closely with other Library Team members and collaborate with other teams across Wyndham City Council to realise the vision of community participation, lifelong learning, cultural development and well-being
• Actively participate in the planning and leadership of Wyndham City Libraries as part of the Library leadership team

What you’ll bring

• Continual improvement mindset, ensuring library services are effectively meeting community needs
• Demonstrated leadership experience, public library experience highly desirable
• Excellent communication and interpersonal skills
• Customer-centric approach, tailoring library services to achieve great outcomes for the Wyndham community
• Ability to work both autonomously and collaboratively as part of the broader Libraries team
• Tertiary qualification in Library or Information Management or equivalent
• Current employee Working with Children Check

Be part of something more

Take a look at our job opportunities and you may be surprised at what you discover: a future-focused culture, a sense of purpose and possibility, and real opportunities to strengthen our diverse community. It all adds up to make Wyndham City a great place to belong. 

Our people are our most valued asset. We are focused on building a culture that empowers every person to do their best work. Flexibility is built right into our DNA and we are committed to cultivating an inclusive workplace that celebrates a diverse workforce. Ask us how this role can be worked.

So, are you ready to shape new possibilities?

What’s next?

If you think this role might be for you, we want to hear from you. Please apply by following the links and sending us a cover letter and your resume. We do not require any selection criteria to be addressed.

For a confidential discussion, please contact Tracey Dunshea, Coordinator Library Operations on 03 8734 2626.

Applications will be accepted until 11:59PM on Sunday 26 November 2023 | Apply For This Opportunity

We are a proud inclusive employer. We encourage people from all walks of life to apply for our job opportunities. Our commitment is to provide diverse, safe, and inclusive environments where everyone can grow and succeed.

Additional Information

• Employee Status: Permanent
• Schedule: Full-time
• Position Description: PD Current - City Life - LCL - Library Coordinator

Children’s & Youth Services Librarian

Closing Date: 30-11-2023 | Employment Type: Permanent Part Time

$70,680.76 - $83,929.91  p/a Pro Rata + 11% Super

21 hours per week across 3 days during weekdays (to be negotiated) with an additional 4 hours every second Sunday

Burwood Council is going through an exciting period of change and is focussed on delivering re-imagined services to better meet the needs of it's growing and changing community.
Reporting to the Team Leader Learning Experience, the Children’s and Youth Librarian is a permanent part-time role based at the Burwood Library and Community Hub – an energetic and inspiring place located in the strategic centre of Burwood.

About the role
In this role you will support Council's vision and leadership in the delivery of high quality collections, services and programmes for children and young adults. You will engage and partner with relevant Council departments as well as local community organisations to broaden capacity and deliver enhanced programmes that are vibrant and relevant to the needs of our children and young people.
The role will participate in the Library and Community Hub Customer Care Roster.

About you
To be successful in this role you will be passionate and energetic about supporting children and youth with knowledge of best practice, current trends and issues. You will have demonstrated experience in collection development and management of children’s and young adult collections as well as experience in the development and implementation of library programmes targeting these groups. You will bring exceptional communication, interpersonal and high level organisational skills. It is also important to have the ability to think critically and analytically. The successful candidate must have a degree in library information recognised by ALIA

A Working with Children Check is also required for this role.

About us
Burwood Council, located between Sydney and Parramatta is a culturally and diverse LGA spanning across 7km2. The area has a population of more than 39,800 residents living across Burwood Heights, Croydon, Croydon Park, Enfield and Strathfield. With many parks, retail outlets, schools and community facilities to enjoy, Burwood is a perfect place to live, work and study.
We are a thriving, diverse community with a great innovative and progressive organisational culture which is underpinned by strong values and a commitment for customer service excellence.

View Burwood Council Recruitment Video

Further information regarding this role can be found in the Position Description.

Enquire Today:
Contact: Helen Kassidis, Team Leader Learning Experience | Phone: (02) 9078 6118

How to apply:
Please submit your resume and a cover letter (maximum two pages) outlining how you meet the selection criteria for this role.

Closing Date: Thursday 30th November 2023 at 11:59 pm.

 [ View The Job Description (Position Description -Children s & Youth Services Librarian.pdf) ]

Apply with COUNCIL | Apply with SEEK
 

Library Digital Innovation Officer

Reference Number: S100-23-1020 | Closing Date: 29-11-2023 | Employment Type: Permanent Full Time

• $79,834 to $99,074 plus 11% superannuation
• Permanent full time position with a rostered day off (RDO) every three weeks 
• Located at Double Bay Library, short walk from Edgecliff train station

About us

Woollahra is an area steeped in natural beauty and heritage appealing to residents, businesses and visitors who enjoy its many parks, waterfront locations and historic buildings. Our people come from a diverse range of backgrounds and professions creating a dynamic workforce of over 400 staff members

About the role

Woollahra Council has an exciting new role for a Digital Innovation Officer to join our dedicated and dynamic team at Woollahra Libraries team on a permanent full-time basis.

This role will drive digital innovation to ensure that the Libraries' digital resources have seamless discoverability through the curation of interactive experiences for the community. The Digital Innovation Officer will work closely with the IT, Collections and Local History teams and support the delivery of digital transformation projects including the integration of digital library collections into physical spaces.

Library customer service is a key component of this role and you will actively participate in working on the Library floor so a passion for the community and delivering exceptional customer service is essential.

About you:

We are looking for a self-motivated and innovative professional with exceptional IT and problem solving skills who is enthusiastic about digital library collections and delivering excellence in a state of the art Library Service. You will be a high achiever with:

• Library Technician Diploma from TAFE or University Information Studies or Information and Knowledge Management (or equivalent).
• Demonstrated high levels and experience in supporting digital collections, online services and technology in a library or similar environment.
• Demonstrated experience in digital curation and the promotion of digital cultural assets.
• Working knowledge of current and innovative technology trends that can be applied to a library environment.
• Proven ability to develop and deliver training to staff and customers in the use of digital collections.
• Demonstrated understanding of digitisation, metadata and cataloguing.
• Well-developed oral and written communication skills with the ability to effectively liaise, consult and communicate with a wide range of stakeholders.
• An enthusiastic and engaging approach to providing excellent customer service.
• Current Working with Children check.
• Demonstrated understanding of EEO and WH&S.
• Demonstrated ability to undertake the physical requirements of the position as outlined in Section 7 of the position description.

What’s in it for you?

We promote equal access to opportunities within the organisation and we pride ourselves on creating a safe and engaging working environment.

We are dedicated to looking after our staff, because if we look after our people, we will be better placed to look after our community.

Eligible staff will be entitled to some of the following benefits:

Three weekly RDO
Subsidised gym membership through Fitness Passport with access to 810+ fitness facilities
Generous personal leave provisions (E.g. Long Service Leave after 5 years’ of continuous service, Parental Leave, Health & Wellbeing Days, Study Leave)
High quality training and development opportunities

How to apply

• Apply on line by clicking this link.
• You will be asked to demonstrate how you meet each of the selection criteria.
• If you have a separate statement addressing the selection criteria, please upload it as a cover letter and simply refer to it in the online questionnaire. 
• You will be able to upload 2 documents only.
• For information on applying for Council jobs, please refer to Link here
• For further information about the role, please contact Denise Syme, Library Resource Management Coordinator on (02) 9391 7957 during business hours.
• Our preference is for applications to be submitted online, however, we will accept hard copy applications addressed to Human Resources, Woollahra Council, PO Box 61, Double Bay, NSW, 1360. 

 CLOSING DATE:   11:59PM on Wednesday 29 November 2023

Woollahra Council is committed to responding to its responsibilities under the Work Health and Safety Act 2011 in undertaking all measures that are reasonably practical to ensure the health and safety of all our workers. As of 1st December 2021, new employees must be fully vaccinated (minimum two doses) with an approved COVID-19 vaccine and provide evidence seven days prior to commencement.

Should an applicant indicate that they wish to seek an exemption on medical or other grounds, they will need to provide evidence of their circumstances such as an accepted certified medical contraindication.

Woollahra Council is an equal opportunity employer dedicated to providing a working environment that embraces and values diversity and inclusion.

We are committed to reconciliation and strongly encourage all applicants, including, but not limited to, Aboriginal & Torres Strait Islander people, people with disabilities, people from culturally and linguistically diverse backgrounds, young people, mature aged workers, LGBTIQ and other minority groups to apply.  

If you have any support or access requirements, we encourage you to advise us at time of application.

[ View The Job Description (Library - Position description - Library Digital Innovation Officer July 2023.DOCX) ]
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