Library Promotions and Communications Officer

The City of Joondalup takes pride in being a Local Government that has been internationally recognised for providing outstanding services to the local community. To continue to set the standard in WA Local Government for innovative services and programs, we are seeking highly motivated, enthusiastic employees who will be committed to making a positive contribution to the City and its community.

• Salary: $76,446 - $81,186 per annum
• Plus up to 14.5% superannuation (conditions apply)
• 76 hours per fortnight
• Location Joondalup Library
• Ref No: 23-132

City of Joondalup Libraries are excited to announce this new position for an experienced customer focused individual to join the Joondalup Libraries team to develop effective and innovative marketing and communications strategies.

The Library Promotions and Communications Officer will work with all elements of the Joondalup Libraries service to plan, develop, implement and assess effective promotion and communication strategies that better connect the Joondalup Libraries services with our local community. The position will also be required to deliver a high standard of customer service to internal and external customers and stakeholders, develop networks and partnerships, undertake administration and financial duties, while working in a supporting team environment.

Applicants need to provide a covering letter addressing the following key criteria:

• High level marketing skills and knowledge, including advertising, printing and promotions.
• High level organisational and time management skills
• High level copywriting and proof-reading skills – including the ability to write and edit material suitable for diverse target audiences in a simple and concise style.
• Demonstrated ability to undertake community based statistical analysis and market research.
• Demonstrated computer literacy skills, including with the Microsoft Office suite of programs, websites and social media.
• Excellent communication and interpersonal skills.

For further information contact Lynley Stapleton, Team Leader Events and Programs, (08) 9400 4723.

To apply, please click on the "Apply" button above, and submit your resume and a covering letter online, addressing your knowledge and experience relevant to the role. Applications close at 11.55pm on Wednesday 15 November 2023.

The City of Joondalup is committed to diversity and inclusion within all organisational practices and is an equal opportunity employer. The City encourages Aboriginal and Torres Strait Islander peoples, people of culturally and linguistically diverse backgrounds, people with a disability, people of all ages, sexualities and genders to apply for this position.

All employees and prospective employees of the City of Joondalup are required to declare any secondary employment and private activities to ensure that any conflict of interests may be appropriately managed. 

JAMES PEARSON

Chief Executive Officer

Canvassing of Elected Members will disqualify

ADVERTISEMENT:Library Promotions and Communications (01715) - July 2023 (1) (3).pdf

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Library and Museum Assistant – Customer Engagement

Part Time, approximately 25 hours per fortnight | $59,565 - $72,173 pa pro rata + superannuation

About us:

The City of Belmont is a Tier 1 council that proudly offers its residents and visitors facilities, services, events, spaces and plans for the future, that enables the community to live, work and play in ways that are healthy, efficient, safe and sustainable. The City of Belmont boasts spectacular views of the Swan River, close proximity to the Perth Central Business District, has state of the art facilities at the Belmont Library and Museum Hub, plentiful multipurpose parks and included within its boundaries Perth Airport’s Domestic and International terminals.

The City of Belmont offers employees free onsite parking, there is easy access to public transport, great end of trip facilities and has fantastic shopping options at Belmont Forum shopping centre, Costco and DFO. 

About the role:

The City of Belmont is seeking a suitably experienced, enthusiastic and community focused individual who thrives on delivering exceptional frontline customer service to working various shifts Monday to Sunday (including evenings) over a 4-week roster. 

Key responsibilities of this position include:

• Delivering a high standard of frontline customer service while also ensuring presentation of library materials, retail stock, shelf order and the Library and Museum as a whole is consistently maintained.
• Carrying out circulation duties, including user registrations, supporting self-service loans and shelving of returned library and museum materials.
• Accurately processing payments received including fees and sales.
• Undertaking basic technology troubleshooting to assist Library and Museum customers. 

About you:

The ideal candidate for this permanent part time position will have well developed customer engagement skills, an interest in technology and relevant experience working within a library, museum or similar customer focused environment.

If you believe you are a tech savvy, passionate people person, who thrives on delivering exceptional customer service to all members of a community and you meet the requirements of the attached Job Description, we would like to hear from you.

How to apply:

By clicking the ‘apply’ button, you will be directed to the City of Belmont’ employment page, where you can access the position description.  Please enter your details, upload your current resume and cover letter. Please complete the questionnaire as well as addressing the listed Essential Position Requirements, then submit your application. 

Applications close Monday, 20 November 2023.

Please note: Applications are considered as they are received, and interviews will be arranged accordingly.  The City reserves the right to close adverts early, therefore an early application is encouraged.

The City of Belmont is an equal opportunity employer dedicated to diversity in the workplace. We provide merit-based employment opportunities to people without regard to race, gender, ethnicity, disability, age, religion or sexual orientation.  We encourage applications from an Aboriginal and Torres Strait Islander heritage, people with disabilities, and people from culturally diverse backgrounds to explore the opportunity of a career at the City of Belmont. If you require an additional support or adjustments regarding interview arrangements, please advise in advance.

For more information on eligibility requirements and to apply for this position please visit www.belmont.wa.gov.au.

Further assistance with your application is available by phoning 08 9477 7217.

ADVERTISEMENT: Library and Museum Assistant Customer Engagement Advert & Job Description Form - Nov 2023.pdf

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Library Assistant

Job type: Casual/Vacation

Career level: Not Applicable

Lodgement address: PO Box 1704, PORT AUGUSTA SA 5700

Lodgement email: admin@portaugusta.sa.gov.au

Application close date: 22 Nov 2023 5-00 pm

Attachments

• Pre-Employment Declaration
• Position Description - Library Assistant - Casual - Library

Job Contact

Marie Trezise, Community Librarian T: (08) 86419151 (Work)

Contribute to the provision of a welcoming and high quality library service that meets the information, education and recreational needs of the Community.

Required to work casual shifts on an as needs basis, which will include hours beyond 5:00pm Monday to Friday and some Saturdays and Sundays.

The successful applicant will have:

• Developing knowledge of automated library systems and information technology resources.
• Understanding of Library services and practices, the OneCard Network and the role of public libraries in the community.
• Effective written and verbal communication skills with a diverse range of people
• Current South Australian driver’s licence of at least Class C
• Previous administration and customer service experience

To apply candidates must submit:

• Completed Job Application Cover Sheet
• Resume
• Cover letter addressing the Personal Criteria in the Position Description e.g. Skills, Knowledge and Experience/Qualifications

Mobile Library Operator

• JOB TYPE: Casual
• CATEGORY: Arts, Heritage & Libraries
• LOCATION: Caloundra

$48-$51 per hour (inclusive of Casual Loading)

Location: Sunshine Coast

Vacancy No: 4363 | Casual

Applications close: Sunday, 19 November 2023 11:59pm AEST | APPLY NOW

Why work with us?

At Council, we’re proud of our region. We collaborate with community to achieve truly sustainable outcomes, enhance our enviable lifestyle, and create award-winning places and spaces that are uniquely Sunshine Coast. So, if you love it here as much as we do, and you want to shape our region for the future – you’ll want to join our team!

With the vision to be Australia’s most sustainable region - Healthy, Smart, and Creative, council is at the forefront of delivering a number of region-shaping projects that will see the region become a hub for innovation, entrepreneurship and creativity, along with opportunities and a lifestyle for all to enjoy.

About the Role

Arts, Heritage and Libraries branch enlivens and enriches the lives of residents and visitors through the provision of library services, creative, cultural and heritage programs.

The Mobile Library Operator operates Council’s Mobile Library Truck, completes setup requirements, delivers outstanding service to customers, champions all library services and resources, and contributes to the development and continuous improvement of Sunshine Coast Libraries.

• Possess a HC and/or HR class licence as you will be driving the Mobile Library Truck.
• Manage the day to day operation of a mobile library branch in liaison with the Mobile Libraries Supervisor in the provision of frontline services to library users.
• Assist with the retail presentation of libraries ensuring they remain fresh and modern looking places.
• Ensure the safe operation of the mobile library trucks, and assist with the maintenance and upkeep of the mobile libraries’ prime movers and semi-trailers.
• Maintain a strong knowledge of library resources including digital and online resources.

About you

As the Mobile Library Operator, not one day will be the same. And to join our team and enjoy the role to the fullest, you will have:

A HC and or HR class driving licence, and thorough knowledge of road traffic rules concerning heavy vehicles.

Previous relevant experience with demonstrated communication and excellent customer service skills in the provision of information in person, email, telephone and other standard business correspondence.

Demonstrated ability to work well with others in a team environment with a can-do commitment to achieving overall team objectives.

Possess Certificate III in Library and Information Services or similar qualification or equivalent experience.

Pre-Employment Medical Required?

Essential to your success is physical agility and the level of fitness, strength and dexterity to carry out labouring and frequent heavy lifting & bending. As such, appointment to this position is subject to completion of a pre-employment medical assessment.

Our Culture & Employee Benefits

Council is committed to creating an inclusive, culturally diverse, healthy, skilled and dedicated workplace culture. As an employee you will enjoy a range of benefits and working styles to suit you:

• Wellbeing: Your wellbeing is important to us therefore we offer a number of different initiatives such as discounted health related memberships, fitness passport, employee assistance program and development opportunities. 
• Extras: Those extras make a difference therefore we offer salary packaging options on novated leases, superannuation, smartphones and devices. We also pay you 17.5% leave loading and generous Superannuation where council will contribute 12% Superannuation in addition to your 6% superannuation contribution.

How to apply

Your written application should include:

• A 1-page cover letter demonstrating your ability to fulfil the mandatory and desirable requirements on the Position Profile. Keep the key responsibilities in mind when addressing this criteria; and
• A current resume or curriculum vitae.

Once you have these two documents ready, click ‘Apply Now’ and follow the prompts to complete your application.

Further Information

Helpful information to assist you in completing your application is available on the Sunshine Coast Council website.

To learn more about Council’s vision and projects, you can view the Corporate Plan 2023-2027.

For specific enquiries contact Helen Kaatz during business hours on (07) 5441 8333.

We're working hard to create an inclusive workplace that reflects the diverse community we serve. If you require adjustments at any stage of the recruitment process, please reach out to the Recruitment Team joinusnow@sunshinecoast.qld.gov.au.

At Sunshine Coast Council, we embrace differences in gender, age, ethnicity, race, cultural background including First Nations, disability, religion and sexual orientation. To deliver the best service to our region we want a workforce that reflects the diverse community that we serve. Sunshine Coast Council strongly encourages all suitable applicants to apply for this role.

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Library Officer x 2

Maximum Term Contract Part Time - 14.5 hours per week (Monday and Friday) - until 20/12/2024 

Maximum Term Contract Full Time - 36.25 hours per week - until 30/06/2024

$35.13 to $37.74  Hourly  + up to 12% super  

RCC Officers' Level 2  

A special place

At Redland City Council, you can help improve lives, while shaping your career in a truly special place. Situated on the stunning Redlands Coast, our team is creating an enriched, sustainable future for Redland City.
Here, every role matters … Together, we’re focused on serving our community. Join us so together we can improve the Redlands for today and tomorrow.

Your opportunity

We are currently looking for motivated and friendly staff to join our Library Services Team here on the Redlands Coast.  This exciting opportunity is for two Library Officers to join our team bringing with them exceptional customer service skills and established knowledge and skills in libraries. These roles form part of a collaborative and customer focused team who deliver high quality library services to the Redlands community. The ideal candidates will have excellent communication and customer service skills and be willing to work as a team to provide a positive experience for a variety of customers.

For full details, take a look at the Position Description.

What you’ll bring

First and foremost, you’ll need to live and breathe our Values, as they are fundamental to the way we go about our work and the relationships we build.

We would love to hear from you or someone you know who:

• has excellent communication skills;
• has demonstrated experience working in libraries;
• is a team player with exceptional interpersonal skills; and
• enjoys providing a positive customer experience and resolving issues.

Why join us

We asked our people why they choose to work at Redland City Council. They say it’s about two things: feeling connected to the Redlands Coast as a truly special place and the incredible career and development opportunities at Council.

Here, you can:

• Improve lives, for today and tomorrow. You will make an impact by providing quality library services to the Redlands community.
• Achieve, for the community and your career. We’ll support you every step of the way and you will have a huge impact on the work we do.
• Experience variety, and grow as a result. Upskill, try new roles and broaden your horizons. Council is an amazing place to grow and diversify professionally.
• Find the right balance to bring the best you. We offer attractive benefits, ongoing support and flexible working arrangements.

Here are some more reasons for loving working with us:

• Generous leave provisions such as paid parental leave and purchased leave scheme including 17.5% loading on annual leave!
• Ex-gratia day offered during the Christmas/New Year break
• Access to professional and leadership development programs and education/study assistance
• Mentoring and coaching opportunities to increase your industry knowledge and business acumen
• Diverse secondment opportunities for career development
• Reward and recognition programs
• Wellbeing programs and social club
• Access to discounts with over 400 leading retailers

Visit our careers page to learn more and read the stories of our incredible people.

Eligibility

• Successful applicants will be asked to consent to a police check. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits. 
• To be eligible for employment, applicants must have the legal right to work in Australia.

Ready to join us
Applications will only be accepted through Council’s Web Recruitment system or through OURspace for current Council employees. Hard copy and e-mailed applications will not be accepted.

To be considered, applicants must submit a:

1. Cover letter (one page); and
2. Current resume that demonstrates how you meet the requirements of this role. Please read the Position Description and resume-based application instructions before applying for this role.

RCC utilises a merit-based recruitment process which may include various testing methods, such as psychometric testing and requesting the submission of a short video application from candidates after the advertisement closes.

Specific information on the position (200354) can be obtained by contacting Michelle Lopez on (07) 3829 8792. 

Applications for this position close at 11:59 p.m. Australian Eastern Standard Time (AEST) on 15/11/2023 .

At Redland City Council, we truly value the diverse skills, experiences and perspectives of our people. We’re focused on making Council an inclusive place, where everyone belongs and brings in new skills, diverse experiences and backgrounds that enable us to serve our community better.

Applications will not be accepted from a third party

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Librarian

Closes at 5.00pm on Wednesday 15 November 2023

Corporate and Community Services Directorate 
Community and Culture Department 
Ongoing Full-time Position (72.5hrs per fortnight)
Salary Band: Level 5 LGIA $80,429 - 83,939 per annum

Purpose of Role

The Librarian is a new position that has been established in the Community and Cultural Services team.  This role is responsible for providing high-quality library service to the Hinchinbrook region, with a focus on managing the daily operations of the library service delivered through the region’s two libraries which satisfies the community’s informational, recreational and educational needs, in accordance with Council’s Corporate and Operational Plan and State Government Public Library guidelines and standards.

Key Accountabilities

• Ensure the provision of excellent customer service at the library by overseeing and leading day-to-day activities involved in the operations of a library service across all locations.
• Deliver the First 5 Forever program to ensure an ongoing commitment to early literacy development.
• Develop a range of literacy programs suitable for all ages in the library and collaborate with other Community and Culture team members and key stakeholders in the development of service-wide programming.
• Promote library resources and activities by working with the Community and Culture team and Council’s media staff to produce and deliver promotional communications, and by organising displays and activities for events such as First 5 Forever program, Children’s Book Week, Library and Information Week, Senior’s Week, and Meet the Author Days.
• Effectively engage with volunteer network and reinvigorate the network of volunteers and community organisations and groups to promote library usage, raise the profile of the library and be involved in activities that support the achievement of shared goals.
• Encourage the use of the library as a venue to promote local work, including events such as book launches, display of promotional materials by local authors and items with local content, and other activities of local groups and individuals.
• Oversee Hinchinbrook Shire Library Special collections to include a wide range of materials and formats, both historical and contemporary, relating to the local area and are reflective of the various communities within it.
• Contribute to the planning, development and implementation of library policy and strategic direction across the region.
• Management of library collections which meet the information, education, recreation and cultural needs of the community, and support the development of lifelong learning.
• Ensure all employees and volunteers work as a cohesive, supportive and high functioning team. This includes providing ongoing supervision, support, staff development and training, and working through regular performance development reviews and behaviour, performance or conduct concerns.
• Assist the Community and Cultural Services Coordinator with grant applications and other funding activities designed to promote and support the library service.
• Ensure that assigned budgets are financially managed so that allocated projects are delivered within budget and any exceptions are reported to the Coordinator.
• Maintain accountability and appropriate use of information systems and maintain vigilance to comply with record keeping requirements.

Basis for selection

We are seeking applicants who, within the context of the role responsibilities detailed above, possess the following key attributes:

• Demonstrated current or previous experience in library operations, preferably from a regional perspective in public libraries or similar customer experience environment.
• Knowledge and ability to implement and maintain Library Management Systems, online platforms, equipment, and technology relevant to delivery of innovative public library services.
• Demonstrated supervisory experience and understanding of developing, coaching and positively influencing the knowledge and skills of a small team.
• Demonstrated experience and proven ability to manage budgets and monitor income and expenditure.
• Highly developed communication, consultative, interpersonal and negotiation skills, with the ability to liaise with staff, government agencies and the public with tact and understanding.
• Highly developed and effective organisational and time management skills
• High level proficiency, skills, experience and aptitude in word processing, document review and formatting of correspondence, policies and procedures, use of databases, electronic document management systems, intermediate spreadsheet skills and presentation design.

Other requirements

The following other requirements are applicable to this role:

• Mandatory requirement to have a Working with Children Check (Blue Card) or the ability to obtain prior to commencement.
• The possession of vocational, tertiary or postgraduate qualifications in a Library and Information Sciences related discipline will be highly regarded.
• Eligibility for associate membership of the Australian Library and Information Association or willingness to attain will be desirable.
• The incumbent may be required to travel on official business and the possession of a C class driver’s license may be required.
• The successful applicant will be required to undertake a pre-employment functional capacity examination due to the physical lifting requirements of the position.

How to Apply

To submit your application, click 'Apply for Job' and follow the required steps: 

1. Your current resume including a comprehensive employment history with functions or roles performed, dates of employment, major achievements or awards, and tertiary or other qualifications. All attachments for online or email applications must be in PDF or Microsoft Word format.
2. A statement outlining your suitability for this position, which should include examples to demonstrate your suitability for the role in response to what you will need to succeed section. 

Please provide the name and contact details of at least two referees (at least one referee must have thorough knowledge of your conduct and performance within the previous two years). 

Important Information 

Pre-employment screening checks are undertaken as part of selection, which are inclusive of social media collateral checks, Criminal History Checks, Pre-Employment Medicals, Functional Capacity Examinations, and Drug and Alcohol testing for specific roles.
 
To find out more about this vacancy contact Renee Poppi on 0439 435 071 or rpoppi@hinchinbrook.qld.gov.au.

Hinchinbrook Shire Council is an equal opportunity employer. Aboriginal and/or Torres Strait Islander people and disadvantaged job seekers are encouraged to apply. Only people with the right to work in Australia may apply for this position. 

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Library Officer - Rockdale Library

Deadline: 11:59PM Tuesday, 21 November 2023

• Permanent Part Time (7 hours Monday to Wednesday, 7 hours Saturday and 4 hours Sunday) position
• Lead a passionate team of Library Team Members at our Rockdale Library
• Join a diverse and family-friendly work environment 
• Connect people to information, resources, material and knowledge 

Our Team

At Bayside Council, we are committed to a positive, flexible and supportive workplace culture, where our people and customers feel respected and valued. We are proud to serve our community through operating with transparency, integrity and in the best interests of the Bayside community to deliver exceptional service.

The City Life directorate delivers personalised and public services to enhance community life, including family, aged, leisure and cultural services.

About the Role

We are looking for a passionate and enthusiastic Library Officer to lead a team of Library Team Members at our Rockdale Library. If you are looking for the next step in your career and to contribute to the success of our library and community, this is the job for you!

This role is responsible for all duties on the customer service desk and delivery of library programs. 

You can also expect to:

• Work on rostered desk shifts to deliver library services.
• Undertake library and resource management to ensure smooth daily operations. 
• Deliver library programs, including early literacy programs, school holiday activities, Home Library Service, adult programs, and technology training to meet community needs and expectations. 
• Create and maintain welcoming spaces for customers. 
• Promote library collections through Readers Advisory, display, and programs and events. 
• Provide accurate and timely information services to the public and other stakeholders to increase awareness and availability of services. 
• Monitor customer behaviour and usage patterns and contribute ideas, observations, and insights to assist with continuous improvement and development of innovative and relevant library services and programs. 
• Provide guidance and support to other library staff, including direct reports, across the library network. 

About You

We are looking for a someone who has:

• TAFE Diploma (AQF) in Library & Information Services or equivalent experience. 
• Minimum 3 years (part time or full time) experience in working in a library environment. 
• A current Working with Children Check Number. 
• Current Driver’s Licence Class C and/or willingness to travel between Bayside Library locations. 

Our Benefits and Culture

As an organisation, we pride ourselves in offering a flexible working environment centred on delivering great outcomes for our customers, whether internal or external. Bayside Council has a strong culture of collaboration and delivering exciting new initiatives for our community.

On top of the competitive salary, our people enjoy;

• 3 extra days off during Christmas each year
• 15 days sick leave each year
• 2 days health and wellbeing leave
• Gym membership discounts
• Additional parental leave entitlements for both parents

Apply Now

Your application should include an up-to-date resume (max 3 pages) and a covering letter (max 2 pages), outlining how your skills and experience meet the focus competencies, key accountabilities and challenges of the role outlined in the position description. 

Applications must be submitted via email at recruitment@bayside.nsw.gov.au with the subject line F23/916 Library Officer – Rockdale Library 

Closing Date: Tuesday, 21 November 2023

Salary range: Part Time: $67,380.99 to $75,466.73 per annum, plus 11% superannuation  

Enquiries: Karen Thurner, Coordinator Libraries on (02) 9562 1711 or at karen.thurner@bayside.nsw.gov.au 

Applicants may be required to satisfactorily undertake a Criminal History Check, Medical and/or Working with Children Check in accordance with the position.

We are an equal opportunity employer committed to an equitable, diverse and socially inclusive work environment.

Librarian

Apply now »

• Date Posted: 2 Nov 2023
• Applications Close: Sunday, 26 November 2023
• Location: Northern Beaches Council
• Division: Community & Belonging
• Business Unit: Library Services
• Title: Librarian, Permanent - Full-time Role, 35 hours per week
• Salary Range: $80432.6 to $93476.28 per annum + super (subject to skills and experience)

Who we are:

Stretching from Palm Beach to Manly, the Northern Beaches boasts more than half of all the beaches in Sydney and a population of more than 270,000. Northern Beaches Council strives to deliver the highest quality services to our community. We are proud to be the winner of the Bluett Award 2022 and the 2022 Change Champion Award in the Enterprise Category.  Join us and you’ll be part of an organisation committed to promoting sustainable growth, leading the community, protecting our environment and creating a great future for the Northern Beaches.
 
Northern Beaches Council operates one of the largest and most well-used public library services in NSW. The library network has six physical branch libraries across the Northern Beaches – Manly, Warringah Mall (Brookvale), Dee Why, Forestville, Glen Street (Belrose) and Mona Vale. It offers outreach services in community locations and has an extensive range of digital services available online alongside a very busy calendar of events and programs for the entire community.

Reporting to the Team Leader, Collections, the role supports the management and delivery of the library’s physical and digital collections to meet the learning and leisure needs of the community. Key focus areas for the Collections Librarian include coordination of acquisitions, supporting evaluation of collection performance, readers’ advisory support and customer service duties.

Northern Beaches Council is committed to safeguarding children and young people. Council acknowledges that protecting the safety of children and young people is a whole of community responsibility and is everyone’s business.

Working with us:

Northern Beaches Council provides a comprehensive range of benefits focused on our employees’ lifestyle, health and wellbeing, recognition and career development.  In this role you’ll enjoy -

•    Professional development and training opportunities 
•    Employee wellness program and a range of lifestyle benefits 
•    Values based culture and a teams oriented working environment

Our opportunity:

Northern Beaches Council is seeking a dynamic and innovative library professional to support the timely delivery of physical and digital collections that meet community needs and expectations. Reporting to the Team Leader, Collections, this role is accountable for supporting effective collection management and development and driving the promotion, awareness and management of collections across the service.
 
About you:

We’re looking for a dynamic and innovative professional to join the Northern Beaches Library Service.  You’ll bring contemporary knowledge and experience to a team passionate about making a difference to our community.

Additional Information:

• Position Description
• Applications close on: Sunday, 26 November 2023
• Expected Interview Date: Tuesday, 5 December 2023
• Questions? Please call: Theo Stephens on (02) 8495 6466

Library Team Member

Job No: CC220638

Location: Merrylands

Cumberland City Council is located within the fast-growing Central City District and is on the doorstep of two of Greater Sydney’s new cities, between the Greater Parramatta and Olympic Park (GPOP) area and the new Western Parkland City. The Central City District is benefiting from unprecedented city-scale infrastructure investments, making this an exciting time to join Cumberland.

Located 20km west of Sydney on Dharug country, with a population of 240,000 residents, Cumberland is the fourth most populous LGA in Greater Sydney. Cumberland boasts one of the most diverse communities in Australia, with people from many different backgrounds and cultures living alongside one another.

Our people are focused on driving community outcomes, programs and services to innovate, inspire and deliver change for the community we represent.

Cumberland City Council adheres to the principles of a child safe organisation and is committed to the care and protection of all children and young people. Council has worked hard to fulfil its community’s vision for Cumberland as a place where anyone can feel welcome, belong and succeed.

ABOUT THE OPPORTUNITY

The Libraries team operate eight (8) locations across the Cumberland LGA and assist customers and members of the public with locating materials, answering questions and providing guidance on research strategies.  

The team also hold a wide variety of events across these locations, ranging from educational and cultural programs to social and community-building activities.  

The Library Team Member is responsible for carrying out customer service duties efficiently and professionally, and to provide high quality customer service to both internal and external library customers. This role also has the opportunity to participate in the delivery of programs and activities including children's story time, adult classes and events. You will assist customers to access library resources, basic troubleshooting for technology systems and resolving queries.

The successful applicant will require:

• Experience in a library or similar customer service environment
• Well developed literacy, numeracy and oral communication Skills 
• Demonstrated ability to work well in a team 
• Experience in using computers and the internet in a professional environment
• Working With Children Check number.

Download the position description here for more information. 

Position information: Council has 1 x permanent, and 1 x part-time positions available which may be required to work across any of Council’s work locations including other libraries. 

• Permanent, full-time position - working 70 hours a fortnight on a rotating roster between Monday to Sunday, 8:00am to 8:00pm, with access to Council's 9 day fortnight Rostered Day Off (RDO) arrangement (where applicable). This position is predominately based at Auburn Library.
• Permanent, part-time position - working 35 hours a fortnight, predominately based at Wentworthville Library, on the following roster:
  • Saturday: 9:00am - 4:05 pm
  • Sunday : 1:50pm - 5:05 pm
  • Monday: 4:00pm - 8:05 pm
  • Thursday: 4:00pm - 8:05 pm

Council fully supports the aims and objectives of NSW Child Protection Legislation, and associated provisions, and will implement all necessary measures to ensure a safe and supporting Council environment, which endeavours to promote child safe child friendly practices. It is essential for applicants to submit their WWCC number with their application. It is an offence under NSW legislation for barred workers to apply for or otherwise attempt to obtain, undertake or remain in child-related employment.

Salary information: The salary and conditions of employment are in accordance with the NSW Local Government (State) Award.

• Grade 6 of the Cumberland Salary Structure with a salary rate of $32.53 to $37.42 per hour, plus 11% superannuation.
• The commencing salary will be negotiated, taking into consideration the successful applicant's qualifications, skills and experience related to the role.

WHAT WE CAN OFFER

• We promote work-life balance and offer flexible working arrangements including an additional three (3) days' leave for front-facing roles that are unable to access working from home arrangements
• Training and professional development opportunities available to develop skills and grow your career
• Leave entitlements including annual leave, personal leave, parental leave and access to Long Service Leave after five (5) years (where applicable)
• Three (3) additional grant days of paid leave over Christmas (where applicable)
• Health and Wellbeing Programs to support our staff by providing access to online professional learning, paid leave to undertake annual skin checks, COVID-19 vaccinations and to donate blood
• Subsidies to assist with the cost of wellness and fitness activities
• Free access to Council owned swimming pools
• Access to Council's Fitness Passport Program and Employee  Assistance Program (EAP).

ABOUT US

Council is committed to providing an accessible, safe and inclusive workplace for all. If you require additional support or any reasonable adjustments during the recruitment process, please let us know during the application process.

Successful applicants must be eligible to work in Australia and agree to provide information for pre-employment checks required for the position. This may include criminal record checks, qualification and licence checks, and proof of the right to work in Australia (please refer to the position description for the specific qualifications and requirements for this role). Copies of sighted documents will be kept by Council for its records as proof of verification.

Council's COVID-19 Vaccination Procedure has been designed and adopted to protect the health and safety of our people, our customers and the community. It is a condition of employment that all applicants produce evidence of their vaccination status as part of the employment screening process.

Enquiries: Telephone Kylie Vella, Team Leader Library Operations on (02) 8757 9505 for further information.

Closing date: 11:59 pm, on Monday 20 November 2023

  HOW TO APPLY

To submit your application for this position, please complete the questionnaire HERE.  You'll be asked to attach your resume and any relevant qualifications (if required) to complete your application. Make sure you have these attachments ready before you apply as your application cannot be submitted until completed. You must have the right to live and work in Australia to apply for this job.

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Flexible Library Information and Programs Officer

CBD Library, WERRIBEE

• Contribute to the delivery of our high-quality library programs in these exciting new positions
• Permanent Part Time positions (22-24 hours per week), Wyndham based
• Band 4L Salary from $73,202.48 (pro-rata) plus super
   

We are Wyndham, one of Australia’s fastest growing and most diverse cities.

Our people are hard at work designing the precincts, building the infrastructure, developing the policies and delivering the programs that will ensure the City is prepared to welcome over 200,000 new residents by 2040.

Our growing Library network is made up of 5 locations across Wyndham. We host 1 million annual visitors, run more than 3,000 community programs and loan upwards of 1.5 million items annually. Our team is committed to making a positive difference to the lives of our community. Providing resources, programs and technology access, we support our community to grow and thrive.

Shape new possibilities. Be part of something more.

A bit about the role

Flexible Library Information & Programs Officers will be responsible for providing highly mobile frontline support across libraries and other locations throughout Wyndham, particularly for the Pop Up Library Van and the Williams Landing Library Lounge. Every day will be different, from delivering high-quality early years programs and supporting adult learners at programs and events, to providing excellent customer service across our library network and supporting library visitors in the successful use of technology. 

In this newly created role, you will be agile and flexible in your approach as you engage with our community and assist with program delivery across our 5 Library sites; no two days will be the same. To supplement your experience in program delivery, training will be provided to ensure you are across our exciting library programs and offerings amongst all age-groups.

To be successful in this role you will deliver positive and meaningful library experiences to the community, engaging with our diverse customer base and utilise your sound judgement and decision-making skills to support excellent customer service outcomes in the context of the library service.

We are seeking 3 part time Flexible Library Information & Programs Officers join the team in the following positions, though you may be required to work Saturday mornings or evenings as required:

• Part Time Position - 24 hours per week
  Monday 9.00am-6.00pm
  Tuesday 9.00am-6.00pm
  Wednesday 9.00am-6.00pm
• Part Time Position - 24 hours per week
  Monday 9.00am-6.00pm
  Wednesday 9.00am-6.00pm
  Thursday 9.00am-6.00pm
• Part Time Position - 22 hours per week
  Tuesday 9.00am-5.00pm
  Thursday 9.00am-5.00pm
  Friday 9.00am-6.00pm

What you’ll deliver

• Top-quality library program delivery across locations and all audiences
• Excellent customer experiences for library attendees
• A positive contribution to the successful operation of Wyndham City Libraries

What you’ll bring

• Valid Victorian driver's licence (essential), and willingness to drive the Pop-Up Library Van. Training in driving the van is provided.
• Diploma of library and information services or equivalent qualification, or considerable equivalent experience in a relevant field.
• Exceptional skills in time management
• Experience in program delivery or a willingness to undertake training in program delivery.
• Excellent customer service skills and the ability to liaise with people from diverse backgrounds.
• A flexible, proactive, and positive attitude to working across library and other locations, including travel at short notice.
• A current employee Working with Children Check.

Be part of something more

Take a look at our job opportunities and you may be surprised at what you discover: a future-focused culture, a sense of purpose and possibility, and real opportunities to strengthen our diverse community. It all adds up to make Wyndham City a great place to belong. 

Our people are our most valued asset. We are focused on building a culture that empowers every person to do their best work. Flexibility is built right into our DNA and we are committed to cultivating an inclusive workplace that celebrates a diverse workforce. Ask us how this role can be worked.

So, are you ready to shape new possibilities? 

What’s next?

If you think this role might be for you, we want to hear from you. Please apply by following the links and sending us a cover letter and your resume.

Applications must include responses to the following questions:

1. Tell us why you would like to work in Wyndham’s public libraries.
2. Wyndham City Libraries runs numerous programs. Please choose one of our programs and tell us why it is valuable to the community.

For a confidential discussion regarding questions that are not covered by this ad, please contact Library Coordinators Clare Noonan or Lachlan Turnbull on (03) 8734 8999.

Applications will be accepted until 11:59PM on Thursday 16 November 2023 | APPLY FOR THIS POSITION

We are a proud inclusive employer. We encourage people from all walks of life to apply for our job opportunities. Our commitment is to provide diverse, safe, and inclusive environments where everyone can grow and succeed.

Additional Information

• Employee Status: Permanent
• Schedule: Part-time
• Position Description: PD Current - City Life - LCL - Flexible Library Information and Programs Officer - 204976 - 204975 - 205011 - Band 4L