Senior Library Customer Service Officer (Part time)

Reference Number: S100-23-1000

Closing Date: 03-09-2023

Employment Type: Permanent Part Time

• $79,834.93 to $99,074.43 p.a. plus superannuation (pro rata)
• Permanent part-time - 14 hours per week
• Join a state-of-the-art library

About us

Woollahra is an area steeped in natural beauty and heritage appealing to residents, businesses and visitors who enjoy its many parks, waterfront locations and historic buildings. Our people come from a diverse range of backgrounds and professions creating a dynamic workforce of over 400 staff members.

About the role

Woollahra Libraries’ success starts with its stellar team and we are looking for an experienced Senior Library Customer Service Officer to join us on a permanent part-time basis.

As the Senior Library Customer Service Officer, you will contribute to the smooth running of day to-day operations at our state-of-the-art libraries located in Double Bay, Paddington and Watsons Bay.

Working as part of our collaborative team, your energy, positivity and experience will enable us to provide exceptional library services to the community.

About you

We are looking for a passionate library professional, who is focussed on customer service and has exceptional communication skills to thrive in our busy service. You will be a high achiever with:

Essential Criteria 

• A Library Technician Diploma from TAFE or a relevant University degree.
• Proven ability in the supervision and training of staff.
• Demonstrated experience in Library operations, particularly in a Public Library.
• An enthusiastic and engaging approach to providing excellent customer service.
• Well-developed knowledge and skills in Library technology with the ability to assist staff and customers in the use of such technology.
• Competency in all MS Office applications.
• Proven experience in organising, implementing and delivering library programs and activities.
• Well-developed verbal and written communication skills, with the ability to effectively communicate with a wide range of stakeholders, including via social media.
• Demonstrated ability to work both as a team member and independently, with proven time management and organisational skills.
• Current Working with Children Check.
• Demonstrated understanding of WHS and EEO principles.
• Demonstrated ability to undertake the physical requirements of the position as outlined in Section D of the position description.

Desirable Criteria

• Current First Aid certificate.
• Ability to work flexible hours.
• Current C class Driver’s Licence.

What’s in it for you?

Work in a state of the art library
Generous personal leave provisions (E.g. Long Service Leave after 5 years’ of continuous service, Parental Leave, Health and Wellbeing days)
We will invest in your career with high quality training and development opportunities
Free, confidential counselling service for all employees and their immediate family

How to apply

• Apply on line by clicking the link below.
• You will be asked to demonstrate how you meet each of the selection criteria.
• If you have a separate statement addressing the selection criteria, please upload it as a cover letter and simply refer to it in the online questionnaire.
• You will be able to upload 2 documents only.
• For information on applying for Council jobs, please refer to this link
• For further information about the role, please contact Kerry-Ann Prideaux on (02) 9391 7944 during business hours.
• Our preference is for applications to be submitted online, however, we will accept hard copy applications addressed to Human Resources, Woollahra Council, PO Box 61, Double Bay, NSW, 1360.

CLOSING DATE: Sunday, 3 September 2023

Woollahra Council is committed to responding to its responsibilities under the Work Health and Safety Act 2011 in undertaking all measures that are reasonably practical to ensure the health and safety of all our workers. As of 1st December 2021, new employees must be fully vaccinated (minimum two doses) with an approved COVID-19 vaccine and provide evidence seven days prior to commencement.

Should an applicant indicate that they wish to seek an exemption on medical or other grounds, they will need to provide evidence of their circumstances such as an accepted certified medical contraindication.

Woollahra Council is an equal opportunity employer dedicated to providing a working environment that embraces and values diversity and inclusion.

We are committed to reconciliation and strongly encourage Aboriginal & Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds and mature aged workers to apply.  

If you have any support or access requirements, we encourage you to advise us at time of application.

[ View The Job Description (Position Description, PD - Senior Library Customer Service Officer - October 2022.DOCX) ]
[ Preview The Position Requirements ]
 

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Senior Library Customer Service Officer

Reference Number: S100-23-1003

Closing Date: 03-09-2023

Employment Type: Permanent Full Time

• $79,834.93 to $99,074.43 p.a. plus superannuation 
• Three weekly RDO
• Join a state-of-the-art library

About us

Woollahra is an area steeped in natural beauty and heritage appealing to residents, businesses and visitors who enjoy its many parks, waterfront locations and historic buildings. Our people come from a diverse range of backgrounds and professions creating a dynamic workforce of over 400 staff members.

About the role

Woollahra Libraries’ success starts with its stellar team and we are looking for an experienced Senior Library Customer Service Officer to join us on a permanent part-time basis.

As the Senior Library Customer Service Officer, you will contribute to the smooth running of day to-day operations at our state-of-the-art libraries located in Double Bay, Paddington and Watsons Bay.

Working as part of our collaborative team, your energy, positivity and experience will enable us to provide exceptional library services to the community.

About you

We are looking for a passionate library professional, who is focussed on customer service and has exceptional communication skills to thrive in our busy service. You will be a high achiever with:

• A Library Technician Diploma from TAFE or a relevant University degree.
• Proven ability in the supervision and training of staff.
• Demonstrated experience in Library operations, particularly in a Public Library.
• An enthusiastic and engaging approach to providing excellent customer service.
• Well-developed knowledge and skills in Library technology with the ability to assist staff and customers in the use of such technology.
• Competency in all MS Office applications.
• Proven experience in organising, implementing and delivering library programs and activities.
• Well-developed verbal and written communication skills, with the ability to effectively communicate with a wide range of stakeholders, including via social media.
• Demonstrated ability to work both as a team member and independently, with proven time management and organisational skills.
• Current Working with Children Check.
• Demonstrated understanding of WHS and EEO principles.
• Demonstrated ability to undertake the physical requirements of the position as outlined in Section D of the position description.

Desirable Criteria

• Current C class Driver’s Licence.
• Current First Aid certificate.
• Ability to work flexible hours.

What’s in it for you?

• Work in a state of the art library
• Generous personal leave provisions (E.g. Long Service Leave after 5 years’ of continuous service, Parental Leave, Health and Wellbeing days)
• We will invest in your career with high quality training and development opportunities

How to apply

• Apply online by clicking 'APPLY NOW'.
• You will be asked to demonstrate how you meet each of the selection criteria.
• If you have a separate statement addressing the selection criteria, please upload it as a cover letter and simply refer to it in the online questionnaire.
• You will be able to upload 2 documents only.
• For information on applying for Council jobs, please refer to this link
• For further information about the role, please contact Kerry-Ann Prideaux, Library Customer Service Team Leader on (02) 9391 7944 during business hours.
• Our preference is for applications to be submitted online, however, we will accept hard copy applications addressed to Human Resources, Woollahra Council, PO Box 61, Double Bay, NSW, 1360.

CLOSING DATE:   11:59PM on Sunday, 3 September 2023

Woollahra Council is committed to responding to its responsibilities under the Work Health and Safety Act 2011 in undertaking all measures that are reasonably practical to ensure the health and safety of all our workers. As of 1st December 2021, new employees must be fully vaccinated (minimum two doses) with an approved COVID-19 vaccine and provide evidence seven days prior to commencement.

Should an applicant indicate that they wish to seek an exemption on medical or other grounds, they will need to provide evidence of their circumstances such as an accepted certified medical contraindication.

Woollahra Council is an equal opportunity employer dedicated to providing a working environment that embraces and values diversity and inclusion.

We are committed to reconciliation and strongly encourage all applicants, including, but not limited to, Aboriginal & Torres Strait Islander people, people with disabilities, people from culturally and linguistically diverse backgrounds, young people, mature aged workers, LGBTIQ and other minority groups to apply.  

If you have any support or access requirements, we encourage you to advise us at time of application.

[ View The Job Description (Position Description, PD - Senior Library Customer Service Officer - October 20221.DOCX) ]
[ Preview The Position Requirements ]

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Library Assistant

Apply now »

Location: Northern Beaches Council

Division: Community & Belonging

Business Unit: Library Services

Title: Library Assistant, Permanent - Part-time Role, 21 hours per week

Salary Range: $61128.86 to $71041.68 pro-rata per annum + super (subject to skills and experience)
 

Who we are:

Stretching from Palm Beach to Manly, the Northern Beaches boasts more than half of all the beaches in Sydney and a population of more than 270,000. Northern Beaches Council strives to deliver the highest quality services to our community. We are proud to be the winner of the Bluett Award 2022 and the 2022 Change Champion Award in the Enterprise Category.

Join us and you’ll be part of an organisation committed to promoting sustainable growth, leading the community, protecting our environment and creating a great future for the Northern Beaches.

Working with us:

Northern Beaches Council provides a comprehensive range of benefits focused on our employees’ lifestyle, health and wellbeing, recognition and career development.  In this role you’ll enjoy -

• Professional development and training opportunities 
• Employee wellness program and a range of lifestyle benefits 
• Values based culture and a teams oriented working environment

Our opportunity:
Northern Beaches Council is seeking a dynamic and innovative library assistant to engage in the delivery of library services and programs across the Northern Beaches Library Service.

About you:
We’re looking for a customer centric and self-motivated library assistant who will bring knowledge and experience to teams who are passionate about making a difference to our community.

Additional Information:

• Position Description
• Applications close on: 3 September 2023
• Expected Interview Date: 7 September 2023
• Questions? Please call: Kathleen Whelan, Branch Manager Library Services on 0466 460 690

Library Team Member x 2

Job No: CC220611 | Location: Merrylands

Cumberland City Council is located within the fast-growing Central City District and is on the doorstep of two of Greater Sydney’s new cities, between the Greater Parramatta and Olympic Park (GPOP) area and the new Western Parkland City. The Central City District is benefiting from unprecedented city-scale infrastructure investments, making this an exciting time to join Cumberland.

Located 20km west of Sydney on Dharug country, with a population of 240,000 residents, Cumberland is the fourth most populous LGA in Greater Sydney. Cumberland boasts one of the most diverse communities in Australia, with people from many different backgrounds and cultures living alongside one another.

Our people are focused on driving community outcomes, programs and services to innovate, inspire and deliver change for the community we represent.

Cumberland City Council adheres to the principles of a child safe organisation and is committed to the care and protection of all children and young people. Council has worked hard to fulfil its community’s vision for Cumberland as a place where anyone can feel welcome, belong and succeed.

ABOUT THE OPPORTUNITY

The Libraries team operate eight (8) locations across the Cumberland LGA and assist customers and members of the public with locating materials, answering questions and providing guidance on research strategies.  

The team also hold a wide variety of events across these locations, ranging from educational and cultural programs to social and community-building activities.  

The Library Team Member is responsible for carrying out customer service duties efficiently and professionally, and to provide high quality customer service to both internal and external library customers. This role also has the opportunity to participate in the delivery of programs and activities including children's story time, adult classes and events. You will assist customers to access library resources, basic troubleshooting for technology systems and resolving queries.

The successful applicant will require:

• Experience in a library or similar customer service environment
• Well developed literacy, numeracy and oral communication Skills 
• Demonstrated ability to work well in a team 
• Experience in using computers and the internet in a professional environment
• Working With Children Check number.

Download the position description here for more information. 

Position information: These are permanent, part-time positions predominantly located at Council's Merrylands, Granville, Wentworthville and Guildford libraries, with frequent travel required across Council worksites, and may be required to work across any of Council’s work locations including other libraries. 

The following positions are on offer:

• 1x permanent, part-time position (35 hours per fortnight) on the following roster:
  • Saturday: 11:00am to 3:00pm at Merrylands Library (Week 1)
  • Monday: 1:00pm to 8:00pm at Merrylands Library (Week 1)
  • Thursday: 12:00pm to 8:00pm at Granville Library (Week 1)
  • Saturday: 11:00am to 3:00pm at Merrylands Library (Week 2)
  • Sunday: 2:00pm to 5:00pm at Wentworthville Library (Week 2)
  • Monday: 1:00pm to 8:00pm at Granville Library (Week 2)
  • Wednesday: 12:00pm to 5:30pm at Granville Library (Week 2)

• 1x permanent, part time position (35 hours per fortnight) at Guildford Library on the following roster:

• • Monday to Friday: 10:30am to 2:00pm

Council fully supports the aims and objectives of NSW Child Protection Legislation, and associated provisions, and will implement all necessary measures to ensure a safe and supporting Council environment, which endeavours to promote child safe child friendly practices. It is essential for applicants to submit their WWCC number with their application. It is an offence under NSW legislation for barred workers to apply for or otherwise attempt to obtain, undertake or remain in child-related employment.

Salary information: The salary and conditions of employment are in accordance with the NSW Local Government (State) Award.

• Grade 6 of the Cumberland Salary Structure with a hourly rate of $32.53 to $37.41 per hour plus 11% superannuation 
• The commencing salary will be negotiated, taking into consideration the successful applicant's qualifications, skills and experience related to the role

WHAT WE CAN OFFER

• We promote work-life balance and offer flexible working arrangements including an additional three (3) days' leave for front-facing roles that are unable to access working from home arrangements
• Training and professional development opportunities available to develop skills and grow your career
• Leave entitlements including annual leave, personal leave, parental leave and access to Long Service Leave after five (5) years (where applicable)
• Three (3) additional grant days of paid leave over Christmas (where applicable)
• Health and Wellbeing Programs to support our staff by providing access to online professional learning, paid leave to undertake annual skin checks, COVID-19 vaccinations and to donate blood
• Subsidies to assist with the cost of wellness and fitness activities
• Free access to Council owned swimming pools
• Access to Council's Fitness Passport Program and Employee Assistance Program (EAP).

ABOUT US

Council is committed to providing an accessible, safe and inclusive workplace for all. If you require additional support or any reasonable adjustments during the recruitment process, please let us know during the application process.

Successful applicants must be eligible to work in Australia and agree to provide information for pre-employment checks required for the position. This may include criminal record checks, qualification and licence checks, and proof of the right to work in Australia (please refer to the position description for the specific qualifications and requirements for this role). Copies of sighted documents will be kept by Council for its records as proof of verification.

Council's COVID-19 Vaccination Procedure has been designed and adopted to protect the health and safety of our people, our customers and the community. It is a condition of employment that all applicants produce evidence of their vaccination status as part of the employment screening process.

Enquiries: Telephone Kylie Vella on (02) 8757 9505 for further information.

Closing date: 11:30pm, Saturday 2 September 2023 | APPLY NOW!

Library Officer - Collections Support

• Full time ongoing position (35 hours per week)
• Exciting opportunity to support our dynamic Library Services team
• $71,689 - $77,464 per annum plus Super

An exciting opportunity has arisen for a Library Officer to join our Library Services Collections team based at our Ashburton Library on a full-time ongoing basis.

Pease note regular weekend and evening work is required. 

A little bit about the role

Along with general library duties, the role will provide the highest possible standard of frontline and circulation support in person, by telephone and in writing to the Boroondara community. The role will take every opportunity to promote the Library’s services, collections (print and digital) and events.

The role will also be responsible for (but not limited to:

• Preparing periodicals for accessioning.
• Ensuring library resources are well displayed in the merchandising units set for new and popular items.
• Collection maintenance tasks as required. 

A little bit about you

We are seeking an enthusiastic and self-motivated individual with a strong customer focus, to join our team committed to providing high quality library experiences to the Boroondara community. 

What are we looking for?

To be successful in this role you will have:

• Well-developed and positive interpersonal skills with ability to communicate effectively with both staff and public
• experience working in a library, preferably in a public library
• experience in frontline customer service and
• proven versatility and flexibility to manage time and plan work according to demand

Qualifications and Employment Requirements

• Applicants must have the right to work in Australia.
• Relevant post-secondary qualification
• High level computing skills including the use of desktop and tablet computers, Microsoft Office, web tools and social media
• Ability to lift, push or carry library resources around library buildings (subject to appropriate Occupational Health and Safety regulations).
• Preferred applicants will be required to undergo a National Police Record Check and hold a valid Working with Children Clearance.
• All City of Boroondara employees must be fully vaccinated. Appointment of the successful candidate will be subject to provision of evidence of vaccination status or medical exemption prior to commencement.
• Current driver's license is advantageous.

Want to know more?
Boroondara prides itself on its excellent community and support services. We consult with the community to ensure that we deliver to their expectations with a strong focus on customer experience. 

How to Apply 

Please submit your application online via the ‘Apply’ button by Thursday 31 August 2023. All applications must be made via the online portal; no applications direct to the hiring manager will be considered. No calls or applications from agencies please.

For any further information please refer to the Position Description, or Michele Giblett (Collections and Reader Development Lead) during business hours on (03) 9278 4672 for a confidential discussion.

If you want to know more about the benefits of working for the City of Boroondara, please visit our Careers Website.

Council recognises the benefits of a diverse workforce for its employees and customers.  To ensure equity of access to employment opportunities, Council encourages applications from underrepresented groups including people who are from an Aboriginal and Torres Strait Islander background, people from different ages, abilities, gender identities, sexual orientation and cultural backgrounds. If you require any additional support or adjustments regarding interview arrangements, please advise the contact listed above in advance.
 
Applicants must have the right to work in Australia. Council is a child safe organisation and as such, some applicants may be required to hold a Working with Children Clearance. Additionally, some applicants may also be required to undergo a National Criminal History check and/or medical check as per the requirements of the role. 

Working together

We are currently undertaking an exciting project that will see a transformation in the way we work and the way we serve our customers. Implementation of the Boroondara Customer First Program will provide a customer centric model of service delivery that includes technological innovation, process improvement and business system renewal - we value your input and look forward to our journey ahead.

Who are we?

The City of Boroondara is a metropolitan council, representing more than 170,000 people in the inner-eastern suburbs of Melbourne. A leader in the local government sector, with a reputation for innovation and excellence, we believe in providing an environment where our staff thrive, both in the work they do and in how they learn and develop as people and professionals. 

We like to challenge the norm and we are investing significantly in innovation and technology improvements in order to provide our customers with an even greater experience and engagement. We are putting our customers at the forefront of what we do with our organisation wide change initiative, the Customer Experience Improvement Strategy (CEIS).

You will be instrumental in driving this change across the organisation using best practice approaches to successfully support us from the now to our desired future state. 

With so much going on it’s a great time to join Boroondara!

APPLY

Library Services Manager

Katherine Town Council

• Location:Katherine
• Salary: $77,310 - $94,794
• Work type: Full time
• Category: Library Services Manager
• Industry: Government

Katherine Town Council is the Municipal Council for Katherine, NT. Providing services to the Katherine Community relating to rates, roads, infrastructure, animal control, waste management and other core essential services. Katherine is the fourth largest town in the Northern Territory, situation 320km south of Darwin.

We strive to provide an inclusive, happy, healthy and safe work environment for all.

About You :

• Current NT Drivers License
• Current Working with Children clearance (Ochre Card)
• High level written and oral communication skills with the ability to interact with individuals and groups from diverse backgrounds.

Position Summary :

This position reports directly to the Director of Community Services. The primary purpose of the position to coordinate the day-today operations of all aspects of the public library at Katherine Public Library to ensure the delivery of contemporary and dynamic library services for the Katherine community.

Key Requirements :

• Demonstrated understanding of the role/s of public libraries in communities and a community-centred approach to service delivery
• Demonstrated knowledge of current and emerging technologies and changing ways libraries deliver business
• Ability to implement a range of public library programs and services within a community-centred context.
• Experience and knowledge of customer service in public library contexts
• High level written and oral communication skills with the ability to interact with individuals and groups from diverse backgrounds.
• Ability to engage, liaise and collaborate with internal and external stakeholders.
• Demonstrated management skills to support and manage staff.
• Administrative and organisational skills including records management, finance, risk and project management.
• An ability to interact effectively with people from different cultures with understanding of EEO principles and WH&S practices.
• Current Working with Children clearance (Ochre Card)
• Current NT Drivers License

Job Responsibility :

1. Manage and coordinate the design, delivery, implementation and evaluation of programs and services to meet community needs.
2. Lead service delivery including the management of operations, collections, marketing, financial and facility management.
3. Manage and support a library team fostering a culture of innovation, learning, continuous improvement and service enhancement.
4. Develop and implement library strategic plans, policies, and procedures in accordance with community needs and Katherine Town Council’s strategic objectives.
5. Provide a safe, secure and WHS compliant facility and library service.
6. Provide non-standard reports for Library Services to go to Council from time to time and reports to be included in the Annual and Municipal Plan.
7. Other responsibilities as shall be reasonable associated with or incidental to the above responsibilities or as shall, in the course of the employment be agreed between the parties as being or forming part of the duties.

Organisational Responsibilities

1. Ensure compliance with Workplace Health and Safety requirements. Comply with workplace procedures for risk identification, risk assessment and risk control. Participate in activities associated with the management of workplace health and safety. Identify and report health and safety risks, accidents, incidents, injuries, property damage and mishaps at the workplace.
2. Assist in the implementation of the Katherine Town Council’s Local Counter Disaster Sub-Plan in the event of a disaster;
3. Ensure incumbent is dedicated to servicing our community and will listen to and proactively respond to their needs;
4. Foster sustainable, honest relationships with the community and stakeholders
5. Perform and deliver results that align with organisations strategic direction and serve our community;
6. Work in accordance with Council’s Vision and Mission statement

Job Benefits

1. Relocation assistance from current location to Katherine
2. 6 weeks annual leave p.a
3. 3 weeks sick leave p.a
4. Above award entitlements

Selling Point :

Leadership position. Fantastic opportunity for a leader to join a supportive and financial sustainable organisation. Create a lasting impact of change!

Contact: Tess Ousey | Telephone Council: (08) 8972 5500

APPLY NOW!

Library Technical Services Program Leader

• 9day fortnight - an extra 22days off per year!
• Demonstrate your leadership skills and your knowledge with library technologies
• View Job Description

About the role

We have an exciting opportunity for a Library Technical Services Program Leader to join our Libraries & Creative Industries Branch. This role sees you making a difference by providing services of library collections, resources, facilities, and technology for Logan's community. The 2022 Logan Listens: Residents' Survey has reported the City of Logan's nine libraries as being well-loved by the community. We want to continue striving for excellence, making a positive difference through the availability of information and resources.

We are seeking an exceptional leader who is passionate about making a positive difference, managing the operational and capital budget for the program, including grant funding and overseeing the procurement of library collections including physical, digital and online resources, furniture, equipment and technology in Council's nine libraries.

This key leadership role will see you coach four team leaders within the program and their respective teams in Collection Development, Library Systems, Library Processing and Business Support.

Requirements of the role include:

• Recognised degree in Library and Information Science (or equivalent) is mandatory
• Membership of the Australian Library and Information Association (or equivalent)
• Substantial experience as a qualified public librarian in a supervisory role (highly regarded)
• Extensive experience with current knowledge of acquisitions, cataloguing, and classification including associated international standards
• Highly developed conceptual, analytical and problem-solving skills
• Current drivers licence

For more detailed information on the requirements of the role, please refer to the position description, by clicking HERE.

Who we are

We're a contemporary local government organisation entering an exciting new phase. We're moving forward with purpose and fresh energy, with a focus on delivering exceptional services and value for money - with heart. We care about the community we serve and we care about each other. When you work with us, we want you to feel valued, and to understand your role and how your work contributes to the bigger picture.

The community we serve

The City of Logan is a proud, grassroots community, filled with mavericks, makers and innovators. Here, neighbourly love is strong; environmental and business values run deep; and culture, heritage and diversity is our DNA.

What we offer

• Rostered Day Off each fortnight - that's an extra 22 days off each year!
• Vehicle/ vehicle allowance
• Generous 12% superannuation contribution, after 12months of service (permanent staff only)
• Supportive culture that promotes a healthy work/ life balance
• Flexible working arrangements
• Fitness Passport Program
• Ongoing learning and development opportunities
• Employee assistance program
• Free onsite parking
• Active social club

Interested?

If you'd like some more information about the role contact our hiring manager, Annette Turner (Libraries and Creative Industries Manager) an email AnnetteTurner@logan.qld.gov.au

To express your interest in this role, please forward your Resume and a Cover Letter outlining your relevant skills and experience in support of your application by the closing date of 14 September 2023.

If you want to learn more about us visit: LinkedIn, Logan City Council Careers

Job Ref: RS000190

Submitted: 17-08-2023

Contact: Rebecca Sutton

Contact Phone: 07 3412 4240

Email: RebeccaSutton@logan.qld.gov.au

Library Client Services Program Leader

• 9 day fortnight - an extra 22 days off per year!
• Be part of a team that love what they do
• Demonstrate your passion for delivering inclusive customer experience excellence
• View Job Description

About the role

We have an exciting opportunity for a Library Client Services Program Leader to join our Libraries & Creative Industries Branch. This role sees you making a difference through engaging our community to connect and grow through programs that support lifelong learning.  The 2022 Logan Listens: Residents' Survey has reported the City of Logan's nine libraries as being well-loved by the community. We want to continue striving for excellence; providing opportunities for our diverse community to feel connected and engaged through these supportive programs.

We are seeking a dynamic, proactive and professional leader who is committed to supporting the delivery of exceptional library services in the City of Logan. This role is responsible for the strategic leadership of a large team who deliver exceptional library customer service and diverse programs focused on meeting and exceeding community aspirations, whilst also promoting a positive learning and growth culture for the inclusive team, where knowledge and ideas are welcomed.

As a Library Client Services Program Leader this role will see you liaise with a variety of internal and external stakeholders, where the ability to communicate and negotiate is essential. Building and maintaining collaborative partnerships, managing expectations, and providing professional representation on behalf of Council.

Requirements of the role include:

• Recognised degree in Library and Information Science (or equivalent) is mandatory
• Membership of the Australian Library and Information Association 
• Substantial experience as a qualified public librarian in a supervisory role (highly regarded)
• Highly developed conceptual, analytical and problem-solving skills
• Current drivers licence and a blue card for working with children

For more detailed information on the requirements of the role, please refer to the position description, by clicking HERE.

Who we are

We're a contemporary local government organisation entering an exciting new phase. We're moving forward with purpose and fresh energy, with a focus on delivering exceptional services and value for money - with heart. We care about the community we serve and we care about each other. When you work with us, we want you to feel valued, and to understand your role and how your work contributes to the bigger picture.

The community we serve

The City of Logan is a proud, grassroots community, filled with mavericks, makers and innovators. Here, neighbourly love is strong; environmental and business values run deep; and culture, heritage and diversity is our DNA.

What we offer

• Rostered Day Off each fortnight - that's an extra 22 days off each year!
• Vehicle/ vehicle allowance
• Generous 12% superannuation contribution, after 12months of service (permanent staff only)
• Supportive culture that promotes a healthy work/ life balance
• Flexible working arrangements
• Fitness Passport Program
• Ongoing learning and development opportunities
• Employee assistance program
• Free onsite parking
• Active social club

Interested?

If you'd like some more information about the role contact our hiring manager, Annette Turner (Libraries and Creative Industries Manager) an email AnnetteTurner@logan.qld.gov.au

To express your interest in this role, please forward your Resume and a Cover Letter outlining your relevant skills and experience in support of your application by the closing date of 14 September 2023.

APPLY ONLINE

If you want to learn more about us visit: LinkedIn, Logan City Council Careers

Job Ref: RS000191

Submitted: 17-08-2023

Contact: Rebecca Sutton

Contact Phone: 07 3412 4240

Email: RebeccaSutton@logan.qld.gov.au

Community Librarian

• Permanent Full Time (76 hours per fortnight)
• Salary from $84,294 to $91,109 per annum, plus superannuation
• Exciting opportunity to join a growth Council and help lead delivery exceptional community development and customer service experiences

About the City of Wanneroo
The City of Wanneroo is a diverse and flexible environment that offers a range of career opportunities where you will have the opportunity to make a real difference to the local community and our people. Our vibrant and inclusive team is what makes the City an enjoyable and rewarding place to be.

We celebrate all diversity and strongly encourage Aboriginal and Torres Strait Islander people to consider working for a Local Government organisation that values who you are. Bring your skills, knowledge and commitment to a team that is welcoming and enthusiastic about you joining us!

The City of Wanneroo Libraries are freely accessible community gathering places that foster inclusion and lifelong learning and provide the support needed for individuals and families to explore their full potential.

About the position
The successful applicant will:

• Assist the Team Leader in meeting local community needs through focused and targeted services.
• Develop, support, deliver, and evaluate a diverse range of innovative, lifelong learning opportunities, programs, and events via the City's Library Services.
• Create opportunities for community engagement and connection both from within the library setting and via outreach opportunities.
• Develop marketing and promotional materials for all program offerings.
• Foster relationships and develop partnerships with key community stakeholders to provide activities that can add value and quality to the lives of our community.
• Assist the Team Leader with daily library branch operations including supervising, training, and customer services.

About you
We are seeking a reliable and energetic individual with high-level communication skills, with experience and a passion for community development, customer service and library services.

Your experience will equip you with a well-developed understanding of what makes a contemporary public library service, and a customer experience that is welcoming, responsive and inclusive.

Our ideal candidate will have a talent for bringing people together and the ability to initiate and develop partnerships, program and strategies which foster social cohesion, community capacity, creativity and learning.

The successful applicant will be a flexible team member that thrives in a dynamic organisation.   As such, applicants must be able to demonstrate through their CV and covering letter that they meet the following capabilities:

1. Demonstrated experience in the organisation, facilitation and delivery of community based services and programs, and outreach activities.
2. Demonstrated experience in liaising and consulting with individuals, agencies, community groups and other stakeholders.
3. Well-developed facilitation and presentation skills, confidence in public speaking and in leading discussions.
4. Knowledge of literacy and learning initiatives, and trends in literacy and digital education platforms.
5. Well-developed customer service, interpersonal, and communication skills.
6. High level digital literacy skills.

Appointment to this position will be dependent on demonstrating success in a similar or related role, and your overall experience in creating and delivering engaging experiences for the community.

You will hold tertiary level qualifications in such fields as library studies, education or community development or have equivalent experience.

A valid C Class Drivers Licence and current Working with Children Check are also a requirement for this role.

Why work for the City of Wanneroo
The City offers a range of employment benefits including:

• generous matching of superannuation contributions up to a combined total of 15%;
• five weeks annual leave;
• paid wellness day;
• a work-life balance program providing flexible work practices (subject to operational requirements);
• up to 12 weeks paid parental leave;
• purchase leave (subject to operational requirements);
• professional development opportunities;
• an inclusive, welcoming office environment; and
• an opportunity to reduce your commute and work in a goal-driven professional team closer to home.

To find out more about our benefits, click here!

Interested?
If this position sounds like you - apply now!  We look forward to receiving your application. 

Reference Number: 19118

Close date:  Monday 4th September 2023 (9:00pm AWST)

For further information regarding the position visit the City of Wanneroo website or contact Wendy Robyn, Team Leader - Library Services on 08 9405 5928.

Applicants may be required to undergo a medical assessment to determine their fitness to carry out the duties of this position.

All employees and prospective employees of the City of Wanneroo are required to declare any secondary employment and private activities to ensure that any conflict of interests may be appropriately managed.

To apply for this position, you must have the right to work in Australia and be willing to provide a National Police Clearance no older than 6 months.

• Position Description: Community Librarian
• Location: Wanneroo Library & Cultural Centre
• Job Category: Library Services
• Work Type: Permanent - Full Time
• Application Close Date: 04/09/2023 23:59:00
• Salary: From $84,294.00 To $91,109.00
• Contact Name: Wendy Robyn
• Contact Phone: (08) 9405 5928

APPLY

Acquisitions Officer

Job No: SC2023000001 | Location: Singleton

At Singleton Council, our employee promise is simple: ADD VALUE. BE VALUED. 
 
As an employee of Singleton Council, you will join an engaged, safe, sustainable and performing (ESSP) workforce who work collectively to create community. 

Singleton Council has a long and proud history. From our agricultural foundations to our abundant natural resources, we are more than just New South Wales’ largest producer of coal. Singleton has developed into the economic beating heart of the State and a centre of industry, heritage, tourism and community.

Here at Council, we offer a wide range of services, supporting our community vision to be vibrant, progressive, connected, sustainable and resilient.

We’re committed to providing an environment where everyone has the opportunity to contribute their unique skills and expertise to make a meaningful impact, while also recognising and appreciating your valuable contributions and ensuring you feel valued, supported, and empowered to thrive.

ADD VALUE - THE ROLE

Singleton Library provides a diverse range of award winning programs and services to residents and visitors in the Singleton LGA. The Acquisitions Officer is part of this team and is primarily responsible for actively maintaining acquisition procedures in line with Collection Development guidelines. The role coordinates the purchasing of library stock, checking bibliographic details, ordering, receiving and reconciling goods with invoices and orders placed.

This position is offered on a permanent part time basis working 28 hours per week.

Remuneration package for this position is based on grade 8 of Council's Salary System which equates to a base salary of between $2,025.52 - $2,278.46 per fortnight plus superannuation. 

BE VALUED - THE REWARD

Your wellbeing benefits include:   

• Swell Program (Safe + Well at Singleton Council)
• Health + Wellbeing Leave
• Fitness Passport
• Employee Assistance Program (EAP)
• Flu Vaccinations + Skin Checks 

Your leave benefits include:     

• Concessional Leave between Christmas and New Year
• Annual Leave
• Sick + Carer’s Leave
• Long Service Leave after 5 years
• Purchase of Additional Annual Leave
• Parental Leave
• Domestic + Family Violence Leave

Your development benefits include:   

• Training Courses + Professional Development
• Education Assistance
• Leadership Development Program
• Emerging Leaders Program
• 'Grow our Own' Program

Your reward + recognition benefits include:   

• ESSPecialist Program Awards
• Customer Experience (CX) Recognition Program
• Service Awards
• Be Valued Recognition Program
   

WANT TO KNOW MORE? 

To find out about all the amazing things Singleton Council is doing to add value to our community click here to explore our webpages.

Do you want to be valued at Singleton Council?  Click here to check out our careers page and to see what is on offer.

For further information regarding this role please see the position description.

INTERESTED?

For a confidential conversation about this exciting opportunity contact Kylie Tatt, Coordinator Community Services on 02 6578 7523. 

To be eligible for this role you MUST have the Right to Work in Australia.

APPLICATIONS CLOSE SUNDAY 3 SEPTEMBER 2023 | APPLY NOW!