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Customer Service Supervisor

Closing Date
Contact Officer
Leigh Morrisey, Tomaree Library Team Leader 
Contact Number
02 4988 0682
Port Stephens Council, NSW


Customer Service Supervisor


  • Attracted to a versatile role that will challenge you?
  • Join the Tomaree Library Team as our Customer Service Supervisor
  • Permanent full-time position. 35 hours per week, Monday - Friday (+ every third Saturday)

The Perfect Opportunity
If you enjoy providing exceptional customer service to a diverse range of library members, are enthusiastic, and have a passion for library services, we want to hear from you! 

Port Stephens Council Libraries is seeking an enthusiastic and highly motivated Customer Service Supervisor with strong communication and interpersonal skills to join our Tomaree Library Team. You’ll play a vital role in supervising the day-to-day circulation operations of the library including the daily allocation of staff tasks and responsibilities, undertake customer service duties and deliver services and programs to ensure the provision of a high quality library service.

The current working arrangement for the position is 35 hours per week, Monday – Friday and every third Saturday.

 Find out more about your new career here!

Your Team
Port Stephens Council Libraries are a cohesive group who are enthusiastic, passionate and dedicated to providing excellent service to the Port Stephens community.

Enough about us, we want to hear about you! So tell us about…

  • What has attracted you to the role and why you are interested in this opportunity.
  • Your supervisory skills that promote high team performance.
  • Your commitment to the delivery of quality customer service.
  • Your ability to adapt and adjust to changing priorities.

Please note: Only the criteria above needs to be addressed in the application, however you’ll be assessed against the full list of Essential Criteria located within the attached Position Description

We want you to love PSC as much as we do, so here’s what is included:

  • TRP Range: $73,902 - $86,336 pa based on a 35 hour week (includes 11% superannuation + retention allowance)
  • Confidential support (including mental health) through our employee assistance program
  • Retention allowance paid every December (included in salary package)
  • Long service leave when you’ve been with us for just over 5 years
  • A wellbeing program, including meditation, gym discounts and fitness incentives
  • Study allowance to assist with the cost of textbooks, tuition and related fees
  • Ongoing personal and professional development programs available during work hours
  • And lots more…

Ready to change your outlook and join the team at PSC?

  • These opportunities don’t come up often… apply by midnight, Sunday 10 March 2024.
  • For further information on the role, please contact Leigh Morrisey, Tomaree Library Team Leader on 02 4988 0682 for a confidential discussion.
  • We never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.
  • Council does not discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.
  • We’re a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.
  • We’ve partnered with the Veterans Employment Program to support veterans finding suitable, sustainable and meaningful employment.
  • Port Stephens Council adheres to the principles of a child safe organisation and supports children and young people having safe and welcoming experience in our community, accessing our facilities and in our care.


Trainee Library Assistant (Systems)

Closing Date
Contact Officer
Michael Scutti
Contact Number
02 6926 9747
City of Wagga Wagga Council, NSW


Trainee Library Assistant (Systems)

Apply now

Closing date: 11/03/2024 11:59 PM AUS Eastern Standard Time

Location: Wagga Wagga City Library - 243 Baylis Street, Wagga Wagga NSW 2650 - Wiradjuri Country

Department: Community Services - Library

Employment type: Temporary Full-time

If you’re not much of a people person, that’s ok, but this is NOT the job for you.

However, if you ARE a people person as well as friendly, cheerful, calm and empathetic – read on!

Working in the library isn’t just about loving books. Yes, of course you love books, but you also love helping people. Furthermore, you’re an active listener, problem solver and quite tech savvy. Add to that your keen curiosity and enthusiasm for learning and you’re the perfect candidate!

What’s really cool about this role is that you get to earn while you learn! This exciting traineeship opportunity combines full-time employment with paid training and on-the-job learning with experienced trainers and supportive mentors. Reporting to the Team Leader Library Services you’ll develop a broad range of practical skills and experience in the library sector focusing on digital collections and services.

What we will offer you

  • Traineeship for two (2) years with potential for ongoing employment.
  • Obtain a nationally accredited Certificate IV in Library and Information Services.
  • Above award rates! Commencing salary of $1,552.20 gross per fortnight plus superannuation (at 18 years of age or older), varying rates subject to age and experience as per Award provisions.
  • Access to Council’s Flexible Working Arrangements.
  • Further opportunities to grow your skill set through additional courses, training and support

Types of tasks / activities completed in the role

  • Process deliveries and re-stock resources
  • Assist with the Community Learning Space
  • Assist customers with information and technology enquiries
  • Undertake circulation desk duties including processing library memberships and loans
  • Maintain library shelves through re-shelving and shelf tidying
  • Develop knowledge of digital library collections and services

Attributes we are looking for in our applicants

  • Reliable, honest and motivated
  • Good time management and initiative
  • Positive, productive and professional (but not officious)
  • Excellent communication and interpersonal skills
  • Confident, flexible and open to change
  • Ability to work in a dynamic environment

Traineeship information

This traineeship will provide you with the opportunity to gain valuable knowledge in both local government and Library Systems whilst being supported to learn and grow in a friendly and enjoyable working environment. Across 24 months you will work full time (35-hour week) alongside experienced supervisors and colleagues, gaining hands-on industry experience and receiving 3 hours paid study time per week towards achieving a nationally recognised Certificate IV qualification.

As the successful applicant, you will need:

  • a current Class P1, P2 or C Driver’s Licence (desirable but not essential)
  • full rights to work and study in Australia
  • completion of Record of School Achievement (RoSA) or Higher School Certificate (HSC)
  • commitment to undertaking the formal training requirements of this role
  • the ability to work weekends in accordance with rostering requirements
  • a desire to treat others with respect and work safely to meet Work Health and Safety requirements

What’s great about a career at Council

Creating thriving, sustainable communities across Australia requires a workforce with a diverse range of skills and abilities. It requires people from different backgrounds, ages and stages in their career, people who bring fresh ideas, and people who are passionate about making a real difference. If you add to that the scale and variety of the work we do along with the many different career paths within Local Government, you’ll agree there’s no better place to start or grow your career!

What is next?

Applications close Monday, 11 March 2024 at 11.59pm AEDST with interviews to be held in the week commencing Monday, 18 March 2024.

If you are interested in this role and would like more information, please contact Michael Scutti on 02 6926 9747.

For more information and to apply, please visit

Apply now

As part of the recruitment process, pre-employment checks will be conducted in line with requirements of the position.

All preferred candidates for this position will be asked to consent to a police check. Please note that people with a criminal record are not discouraged from applying for the position. Each application will be considered on its merit.

For more information about working with Council and working in Wagga, please click here: Make a tree change to Wagga Wagga - Country Change

Council is an inclusive employer. We strive to reflect the community in which we work, as a result we welcome and encourage applications from skilled people from all walks of life. This includes women, men, Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with a disability, veterans, sexually and gender diverse people, people with lived experience and people of all ages.

Senior Library Programs Officer

Closing Date
Contact Officer
Chrissie Bolton, Library Services Manager
Contact Number
02 6926 9710
City of Wagga Wagga Council, NSW


Senior Library Programs Officer

Apply now

Closing date: 10/03/2024 11:59 PM AUS Eastern Standard Time

Location: Wagga Wagga City Library - 243 Baylis Street, Wagga Wagga NSW 2650 - Wiradjuri Country

Department: Community Services - Library

Employment type: Permanent Full-time

Join the Wagga Wagga City Library Team!

We are seeking an energetic and creative individual to join our team as the Senior Library Programs Officer to assist in developing and delivering high quality programs and services to Library clients through outreach activities within the local community.

What we will offer you:

  • Permanent, full-time position (35 hours per week).
  • Remuneration of $2,526.26 gross per fortnight with the opportunity to progress to $3,031.51 gross per fortnight + superannuation (11%).
  • Access to Council’s Flexible Working Arrangements.
  • Ongoing training and development opportunities.
  • Generous leave entitlements.

Your new role

The key responsibilities of this role include but are not limited to the following:

  • Develop, document, and review current and new Outreach Service programs and events including researching and recommending programs and services.
  • Assist the Outreach Services Team Leader to schedule Agile library visits and programs.
  • Engage and consult key stakeholders to ensure the delivery of a range of programs appropriate for Wagga Wagga’s diverse community.
  • Liaise with organisations and groups to identify potential partnerships and opportunities to deliver library and other related programs across the Local Government Area.
  • Work to promote, publicise and market activities associated with Agile Library programs and Outreach Services through all media channels
  • Work with the Library Collections Officer to ensure the development of an Agile Library collection that is diverse and inclusive.
  • Assist the Systems Officer to administer library systems and hardware to ensure quality service is maintained for Agile Library customers and staff across all sites located in both suburban and rural locations across the Wagga Wagga Local Government Area.
  • Undertake rostered circulation, program delivery and Agile Library service duties.
  • Undertake circulation desk duties including processing borrowings, returns, library memberships and cash handling.
  • Conduct the Agile Library service as scheduled including processing borrowings, returns and library memberships at designated sites at suburban and rural villages located across the Wagga Wagga Local Government Area.

What you will need to succeed:

  • Qualifications relevant to the role in Library Services or previous experience in a Library Outreach role and/or Community Engagement role and program delivery experience including a strong demonstrated commitment to engage in creative and innovative programming;
  • Class C Drivers Licence;
  • Demonstrated commitment for working in a team environment; and
  • Strong communication skills and demonstrated organisational skills and knowledge.

What is next?

Applications close Sunday, 10 March 2024 at 11.59pm AEDST with interviews to be held in the week commencing Monday, 18 March 2024.

If you are interested in this role and would like more information, please contact Chrissie Bolton, Library Services Manager on 02 6926 9710.

For more information and to apply, please visit

Apply now

As part of the recruitment process, pre-employment checks will be conducted in line with requirements of the position.

All preferred candidates for this position will be asked to consent to a police check. Please note that people with a criminal record are not discouraged from applying for the position. Each application will be considered on its merit.

For more information about working with Council and working in Wagga, please click here:

Council is an inclusive employer. We strive to reflect the community in which we work, as a result we welcome and encourage applications from skilled people from all walks of life. This includes women, men, Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with a disability, veterans, sexually and gender diverse people, people with lived experience and people of all ages.

Children’s Programs Facilitator

Closing Date
Contact Officer
Human Resources Operations Team
Contact Number
(07) 4761 3615 or (07) 4761 3613.
Whitsunday Regional Council, QLD



                                      Accountability, Leadership, Unity, Trust, Pride & Safety

Children’s Programs Facilitator

Permanent / Part Time (40 Hours per fortnight)

Location – Proserpine | $40,643.00 to $43,503.00 per annum 

Applications close 12 March 2024 11:30 PM

Reference: JR469                

The Whitsunday Regional Council is situated at the heart of the Great Barrier Reef. The region encompasses the 74 tropical Whitsunday Islands, the coastal towns of Cannonvale, Airlie Beach, Jubilee Pocket, Shute Harbour and Bowen along with the rural towns of Proserpine and Collinsville. The Whitsunday region offers a dynamic environment and is perfectly placed to live, work, play and invest.

The Role

An exciting opportunity exists within our Community Services & Facilitation directorate for a Children’s Program Facilitator. In this role, you will be responsible for researching, planning, reporting and leading the delivery of innovative programs, services and resources for children and their families through our public libraries.


  1. C Class Drivers Licence.
  2. Working with Children Blue Card.
  3. Tertiary qualifications or relevant accreditation in Early Childhood Education and/or equivalent level of expertise and experience in a similar discipline.
  4. Demonstrated ability to negotiate and substantiate partnerships with external agencies on the delivery of specific programs.
  5. Excellent project and event management skills, with the ability to coordinate various components of a complex project within a set timeframe.
  6. Highly developed people and relationship skills with demonstrated ability to work in a team environment communicating effectively at all levels of the organisation and stakeholders.
  7. Excellent oral and written communication skills demonstrated through previous experience.
  8. Proficiency in the use of Microsoft Office Suite of Applications.


  1. Tertiary Qualifications or relevant accreditation in Library and Information Services.
  2. Prior experience working in a public library will be advantageous.

Apply Now

To view the position description and WHS Statement please click on Download/s above.

To apply, click the ‘Apply’ button above.

For any further information regarding this role, please contact a member of our Human Resources Operations team on (07) 4761 3615 or (07) 4761 3613.

Council is committed to providing a healthy work environment for individuals working, visiting or conducting business at Council workplaces and is transitioning to a Smoke Free Workplace.

Council practices Equal Employment Opportunities and Workplace Health and Safety Principles.

Library Officer - St Leonards Library

Closing Date
Contact Officer
Jillian Yau or Karen Mitchell
Contact Number
(02) 9911 3634
Lane Cove Council, NSW


Library Officer - St Leonards Library

Lane Cove, Australia | Reference: 6550046

  • Permanent Part-Time
  • 25 hours per week (Wednesday, Thursday, Friday and Saturday)
  • Great team

Are you looking for an opportunity to be part of an innovative Council seeking to make a positive difference in the community you support? We have an exciting opportunity for a motivated and experienced Library Officer to join our team.

Located on the lower North Shore, our leafy suburbs have a vibrant and diverse village atmosphere. We aim to provide "best value" services and facilities to the community whilst ensuring a sustainable future.

If you are open to fresh ideas, committed to progressing new initiatives and driven to provide the very best service to our community, we want to hear from you.

About the Role

This role will assist in the provision of quality customer service at Lane Cove and St Leonards Libraries. You will be responsible for delivering Storytime and Baby Bounce sessions, School Holiday programs and special events.

About You

The successful candidate will have:

  • Diploma of Library/Information Services or equivalent Library qualification
  • Demonstrated commitment to high level customer service
  • Proven knowledge of relevant library technologies and equipment, e.g makerspace equipment, databases and eResources
  • Demonstrated storytelling skills
  • Ability to work shifts in the evening and on the weekend, as required

What we Offer

We hire great people with a wide variety of skills, experience and backgrounds maintaining always that inclusion and diversity lie at the heart of what we do. For those who join us we offer:

  • Varied lifestyle benefits programs including:
    • flexible work practices aimed at achieving work/life balance
    • an employee wellness program and discounted gym memberships
  • Annual performance bonuses and salary review
  • Extensive career development and training opportunities

To Apply

Click on the "apply now" button to be redirected to our careers page where you can download and read a copy of the Position Description and address the selection criteria in your online application.

For further information about the role, please contact Jillian Yau or Karen Mitchell on (02) 9911 3634.

Salary range - Up to $88K per annum (pro rata) (incl super) dependent on the skills, qualifications and relevant experience of the suitable candidate.


This position requires applicants to be suitably immunised. As part of our pre-employment process, preferred candidates are required to provide proof of COVID 19 vaccination status.

Applications Close: 11 March 2024

Apply Now | Download PD

Digital Literacy Librarian

Closing Date
Contact Officer
Heidi Babatsikos 
Contact Number
T: (03) 9541 3120 or E: 
City of Monash Council, VIC


Digital Literacy Librarian

Part Time

Apply now

Job no: 494860

  • Permanent Part Time Opportunity (28 hours per week)
  • Salary from $76,873 pro rata per annum + Superannuation
  • Based at Clayton Library with the opportunity to work at other City of Monash locations

About the Position:

The Digital Literacy Librarian is responsible for developing and delivering a range of library services and programs with a focus on digital literacy and confidence using technology to support the Monash community. We're looking for someone with an awareness of emerging technologies, confidence in navigating the digital landscape, and a passion for helping diverse community members navigate through digital divide.

The incumbent will also work as part of the customer service team providing an efficient and effective library and information service to meet the library needs of the Monash community across our library branches, including evening and weekend shifts.

About You:

  • A tertiary degree qualification in Librarianship, Information Management or related discipline and eligibility for professional membership (librarian) of the Australian Library and Information Association (ALIA); 
  • Demonstrated experience in the development, provision and evaluation of training and learning programs and support and develop a range of community programs to increase library engagement; 
  • Proven and current knowledge of technology including online resources, mobile devices, social media applications and emerging technologies and their application to achieve community outcomes; 
  • Demonstrated commitment to customer service excellence, including experience to dealing with difficult customers; 
  • Demonstrated ability to work independently and to collaborate as part of a team;
  • Demonstrated ability to plan, prioritise and complete work to a high standard, within set timelines and with competing priorities; 
  • Strong verbal and written communication skills in reporting and program planning, including well-developed storytelling skills;

Requirements of the position:

  • A current and valid Victorian Drivers Licence;
  • Working with Children Check (Employee);
  • Satisfactory National Police Check;
  • Other pre-employment checks may be required depending on the role requirements; and 
  • All applicants are required to be legally entitled to work in Australia. 


As a City of Monash employee, your personal and professional development is a key focus. You will have access to:

  • Vibrant health and well-being programs;
  • Employee Assistance Program for you and your family;
  • Supportive and accessible management;
  • Flexible working arrangements;
  • Training and development opportunities; and
  • Discounted gym memberships at our Active Monash Recreation Centres.

How to Apply:

Please submit your CV along with a cover letter outlining your experience and how it relates to the role.

Applications close Sunday 10 March 2024 at 11:55pm.


If you would like to discuss this role further, please contact Heidi Babatsikos on (03) 9541 3120 or 

Monash Council is committed to be a flexible, safe, equal and inclusive workplace where we embrace and support diversity.

As an Equal Opportunity employer, we encourage applications from people who are from different backgrounds including Aboriginal and Torres Strait Islander, people of any age, race, ethnicity, religion, gender identity, disability, sexual orientation and cultural background. If you have a reasonable adjustment, support or access requirement, we encourage you to let us know through your application or email

We are also committed to being a Child Safe organisation and have zero tolerance to child abuse.

Position Description

Advertised: 15 Feb 2024 AUS Eastern Daylight Time
Applications close: 10 Mar 2024 AUS Eastern Daylight Time

Apply now 

Team Leader - West Footscray Library

Closing Date
Contact Officer
Joanne Smith, Library Services Coordinator
Contact Number
(03) 9032 4203
Maribyrnong City Council, VIC


Team Leader - West Footscray Library

Footscray, Australia | Reference: 6549638

  • Temporary Full Time Position
  • Band 6 ($94,440 - $102,322) + 11% super + monthly ADO
  • West Footscray Library

The Opportunity

  • Are you passionate about changing lives through the delivery of impactful library services?
  • Do you have experience leading, motivating and coaching a team to deliver high quality customer service in a busy service environment?
  • Do you want to be part of a motivated leadership team committed to innovation and maximising community impact for the broader Maribyrnong community?

An exceptional opportunity exists for a dynamic library leader to engage and develop a diverse audience at West Footscray library.

To be considered for this role, you will have the following:

  • Relevant tertiary qualification which confers eligibility for professional membership of the Australian Library and Information Association as a qualified librarian.
  • Demonstrated ability in identifying, developing and delivering successful training programs.
  • Well developed skills in collection development and maintenance, and in providing high quality reference and Information Services that utilise collections, and online resources.
  • Ability to foster and maintain positive partnerships with key stakeholders, including collocated agencies within a community hub environment.
  • Experience in running a branch library facility issues, resources and programs and customer service.
  • Strong communication skills both written and verbal with the ability to engage effectively with people of all ages and people from culturally and linguistically diverse backgrounds.
  • Experience in managing time effectively, setting priorities and planning and organising own work, and the work of any employees under the incumbent's supervision, within the context of the library team environment.

The successful candidate will be available for immediate start and is full time through to Friday 20th September 2024.

We are a child safe organisation and an equal opportunity employer. We embrace diversity and are committed to child safety and supporting the best interests of children in all our operations. Council encourages young people, people with disability, Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply.

Enquiries: Please contact Joanne Smith, Library Services Coordinator on (03) 9032 4203.

Applications Close: 07 March 2024

Download PDApply Now | Request Callback

Library, Arts & Culture Officer

Closing Date
Contact Officer
Contact Number
Maranoa Regional Council, QLD


Library, Arts & Culture Officer

Closing date: 07/03/2024 11:59 PM E. Australia Standard Time

Location: Surat

Department: Warroo Economic Development and Lifestyle

Compensation: Hourly rate (casual employees) AUD $43.33 - $43.33

Employment type: Casual

Our community:

Located approximately 500km to the West of Brisbane and covering 58,830 sq km the Maranoa Region has a strong and diverse economy that is packed with a range of experiences. Roma is the main business hub with other centres including the towns of Injune, Mitchell, Surat, Wallumbilla, Yuleba, Mungallala, Jackson, Amby and Muckadilla. Council embraces their Vision of Strong, Vibrant & Connected Communities, actively promoting opportunities to grow.

Our organisation:

Maranoa Regional Council is dedicated to implement new and innovative ways of improving services to our communities and have recently restructured our organisation. Five new Local Area Director positions have been introduced to improve services and outcomes for our communities. The Local Areas are named after the pre-amalgamation shires; Bendemere, Booringa, Bungil, Roma, Warroo. Regional directorates include Corporate Services, Development, Environment and Planning, and Engineering. The local operating structure enhances the delivery of Council’s regional strategic planning. The Executive Leadership Team is supported by department Managers, Coordinators and Team Leaders who have responsibility for implementing policies and directions through their respective teams.

The opportunity:

The purpose of this role is to deliver regional library, arts and cultural programs locally, facilitate delivery of exhibitions locally and provide QGAP & Services Australia services to the Surat and surrounding communities.

Key responsibilities

  • Library and Government Services
  • Surat on Balonne Gallery
  • Cobb & Co Store Museum and Aquarium
  • Tourism and visitor information


  • Location: Surat, Qld
  • Casual employment - 1 day per week (Saturday) with the possibility of extra hours as required
  • QLD Local Government Industry (Stream A) Award – State 2017 -Level 3

Required licences and qualifications:

To be successful, you will need to demonstrate that you meet the below mandatory requirements for the role:

  • Current C (Car) Class Driver Licence
  • A current work with Children Check (Blue Card) (or ability to obtain upon commencement)

In addition, you will have the following demonstrated skills and experience:

  • Well-developed interpersonal skills with the ability to establish and maintain positive relationships with internal and external stakeholders at all levels.
  • Strong administrative skills with high attention to detail and ability to accurately collect and collate statistical data.
  • Proven organisational skills, with the commitment and ability to work with minimal supervision.
  • Demonstrated ability to work cooperatively, within a team environment.
  • Well-developed computer skills with the ability to use programs such as Microsoft Suite (Outlook, Word, Excel, PowerPoint) and ability to provide advice and guidance to customers.
  • Knowledge of (or ability to quickly acquire) historical, cultural and visitor information relating to the community of Surat and the broader Maranoa region.
  • Ability to demonstrate a strong commitment to Maranoa Regional Council’s values and team goals.
  • Previous experience working within a library, local government or similar environment will be highly regarded but is not essential.

To apply:

Press the Apply now button to complete the online application form. Please include:

  • a covering letter
  • a resume (CV) and
  • any relevant licences and qualifications

We recommend you prepare these documents before you commence your online application because you will be asked to upload them.


Maranoa Regional Council is an equal opportunity employer, and we encourage applications from candidates of all backgrounds. We actively support diversity and inclusion in our workplace.

This role will require reference checks, medical assessment including drug and alcohol screen, driver's licence check and criminal history check.

Please be advised that applications will be reviewed as they are received. Interviews may be conducted prior to the closing date. Council reserves the right to close the listing early if a suitable candidate is selected.

Trainee Library Assistant

Closing Date
Contact Officer
Andrea Crooks, Supervisor Mareeba Library & Collections
Contact Number
T: (07) 4086 4624 during business hours only
Mareeba Shire Council, QLD



Trainee Library Assistant


Come and work as a vital member of our Library team here at Mareeba Shire Council, located within an easy one-hour drive from Cairns offering a regional lifestyle with all its benefits in relatively close proximity to Cairns.

The Role:

The primary focus of the Trainee Library Assistant is to complete a Certificate III in Library and Information Services over a 12-month period while undertaking a range of related activities required for the completion of the traineeship.  The position will support the day-to-day operations of the Mareeba Library while acquiring a range of skills and experience in a variety of library functions, under the support and direction of the Supervisor Mareeba Library & Collections.

What we are looking for:

  • You will need to be a motivated individual who will positively contribute and work as part of a hardworking team
  • You will need to have good verbal and written communications skills that will enable you to communicate effectively and complete course work to the required standard within the specified timeframe
  • You will need to meet the prerequisite requirements and be eligible to enrol in an approved course

Trainee positions are made available through the assistance of Queensland Government funding and applicants need to meet eligibility requirements.

What we can offer you:  

  • Opportunity to undertake a Certificate-level qualification
  • Above Award wages and conditions
  • Commencing wage of $1260.00 – $1890.00 per fortnight depending on age if you are under 21
  • Commencing wage of $2100.00 per fortnight if you are over 21
  • Mareeba Allowance – up to $1,651 per annum
  • Up to 12% employer superannuation contributions
  • 5 weeks annual leave with 17.5% leave loading
  • Work/life balance – 19-day month
  • Lifestyle benefits such as access to a Fitness Passport
  • Learning and development opportunities
  • Salary sacrificing options


Please send the following documents to

  • Cover letter (no more than 300 words)
  • Current resume
  • Fully completed Employment Application form

Applications close: Wednesday, 6 March 2024

For further information about this position contact Andrea Crooks, Supervisor Mareeba Library & Collections, on (07) 4086 4624 during business hours only.

Mareeba Shire Council is committed to the principles of Equal Opportunity and workplace diversity. We encourage a diverse workforce reflective of our community to better meet the needs of our customers.

Position Description

Application Form

Library Youth Support Officer

Closing Date
Contact Officer
Contact Number
City of Darwin, NT



Library Youth Support Officer

Darwin, Australia | Reference: 6546620

In this position you will engage with children and young people from culturally diverse backgrounds who live, work, study and play at our libraries. As a Library Youth Support Officer, you will provide high-quality customer focused library services working with and supporting the Children & Youth Services team in the delivery of library programs, events, and services. Most excitingly, you will develop, facilitate, implement, and evaluate a broad range of library and learning programs and activities for young people.

This role will require you to work Tuesday - Saturday, 58 hours per fortnight. There may be some flexibility on occasion with start and finish times around our library programs.

Some Key Areas of Delivery will include:

  • Ensure Library customers are provided with a positive, proactive, and responsive customer service experience
  • Assist with the planning and organising of children and youth services, programs and special events to a diverse community
  • Actively engage with young people to encourage optimum positive use of the libraries.

Why join us?

At City of Darwin, we're passionate about building and sustaining a high-performance culture that motivates our people to deliver exceptional results. You will align with and flourish in a fast-paced environment that focuses on strategic outcomes and embraces collaboration and innovation.

Your hard work will be rewarded with a competitive remuneration package and generous leave entitlements. This position has a commencing base salary of $72,342.21 (pro-rata) plus superannuation per annum.

And most of all, you'll know that you're helping members of your community with services that will greatly enhance their quality of life when it has never been more valuable.

For other essential and desirable requirements, please refer to the position description.

The vacancy closes at 5 pm 4 March 2024

cares logo

We are looking forward to receiving your application if you are a direct applicant. Please note that we are not working with recruitment agencies for this position.

The City of Darwin is an equal opportunity employer. All qualified applicants will receive equal consideration for employment. We encourage people of Aboriginal and Torres Strait Islander background to apply.

As part of Council's recruitment process, applicants may be required to undergo pre-employment assessments, such as a Medical Assessment, National Police Check and Psychometric Assessment.


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