Junior Library Service Officer

Closing Date
Contact Officer
Ros Tiberi
Contact Number
(03) 8571 1416
Greater Dandenong City Council, VIC


Junior Library Service Officer

Location: Dandenong and Springvale

Junior Library Service Officers

$25 - $46 (includes casual loading)


About Us

Located 35km to the southeast of Melbourne, Greater Dandenong City Council covers 129 square kilometres and has a population of over 169,000 people. The central activities district is Melbourne's second largest retail and commercial centre and includes large shopping complexes at Dandenong and Keysborough as well as the highly popular Dandenong Market.

Greater Dandenong City Council is the most culturally diverse locality in Australia, with residents from over 150 different birthplaces, nearly two-thirds of whom were born overseas. Key industries include manufacturing, health care and social assistance, retail trade, wholesale trade and transport.

We are a progressive organisation of exceptional character that offers a dynamic and rewarding work environment to approximately 900 employees. We recognise that our staff are vital to the delivery of excellent service to our community and the achievement of our long-term vision. We invest in the development of our people, and we strive to be a workplace that is respectful, engaged, accountable, creative and honest.

About the role

Greater Dandenong Libraries are pleased to present Junior opportunities for local youth, aged between 16-20 years of age, who live, study, or have a significant connection to the City of Greater Dandenong. 

The Casual Junior Library Service Officers works within the Community Arts, Culture and Library Services Department, and at both Springvale and Dandenong Library sites.

We want you to work for us if you:

  • Are aged between 16-20 years of age.
  • Live, study or have a significant connection to the City of Greater Dandenong.
  • Available to work evenings, weekends, and school holidays.
  • Love working with people.
  • Are committed to providing great customer service in a vibrant public library environment.
  • Are confident with information technology and enjoy helping others use it.
  • Value being part of a team.

The primary objectives of the position are to:

  • Support and assist the community to access and use Library services and resources.
  • Contribute to the delivery of excellent customer service through Greater Dandenong’s Library Services
  • Promotion of library services, resources, and programs to the Greater Dandenong Community

About you

The successful applicant will bring a passion for providing excellent customer service, promoting literacy and have experience working in a culturally and linguistically diverse and busy environments. An understanding and demonstrated experience of current technologies, and the willingness to embrace and explore emerging technologies relevant to libraries, is essential.

Applicants must adequately meet the requirements of the role. For your application to be considered, you will need to submit the following:

  • Cover Letter
  • Resume
  • A separate document answering the following questions: 1.Tell us about your experience working with technology, and 2. Tell us about your ongoing availability to work for us.
  • A short two-minute video answering the questions: 1. What excites you about working at the Library with the City Dandenong community? and 2. What do you like best about working in a team?

Please record the video in landscape orientation and it must be submitted as an open link.

To submit your video please use the following link: Junior Library Services Officer Video Submission

To view a copy of this position description, please click on the link below.

Junior Library Service Officer Position Description - 375 KB

To apply, please include a resume, covering letter, and ensuring the key selection criteria is addressed with your application.

The successful candidate will be asked to produce a clear Working with Children Check and will be asked toconsent to a national police check (and where relevant an ‘international criminal history check’), subject to the operation of spent conviction laws. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.

Benefits of working with us

Council believes in providing an environment where staff thrive, both in the work they do and in how they learn and develop as people and professionals. Our workplace has an inclusive and diverse culture which encourages innovation and supports your work and life balance. There are plenty of opportunities to learn, develop and grow your career within our expanding and diverse organisation.

For more information about our benefits, please visit our careers page: Working with Us

Council will consider flexible working arrangements for all positions. We embrace our diverse community and encourage applications from everyone including people of Aboriginal & Torres Strait Islander background, people of diverse sexual orientation and gender, people from culturally and linguistically diverse backgrounds, and people of varied age, ability, and faith. Council will give due consideration to any workplace adjustments to accommodate the needs of any prospective or existing staff member.

Council is commitment to providing an inclusive and welcoming environment and promoting cultural safety and wellbeing for childrenwith zero tolerance for child abuse and harm.

Further information: Ros Tiberi (03) 8571 1416

Applications close: 5pm, 20 November 2023

Apply Now