Library Community Engagement Coordinator

Closing Date
Contact Officer
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City of Palmerston Council, NT



Library Community Engagement Coordinator

  • Make an impact in your community!
  • Full time ongoing opportunity Level 5 ($85,534.87-88,208.48+ Super)
  • Six weeks annual leave! Plus a wide range of employee benefits!

About us

Our council presents an exciting opportunity for people seeking a dynamic, progressive and fast-paced organisation.

We have developed a positive workplace culture where collaboration and personal development are core components.

Ours is a genuine commitment to making a tangible impact on the community through a role offering both purpose and stability.

Invest in your own professional and personal growth and be a real contributor to the experience of the Palmerston community.

There is a sense of pride in the work we do and what we can achieve together for the people of Palmerston. 

Coming together with like-minded people is energising and engaging – you know when you apply yourself you can make a difference that matters. 

We see investing in our people as an investment in our community.

Our Commitment to You and Our Customers

At CoP we value


  • Commitment and Accountability
  • Sustainability and Self-Sufficient
  • Quality Resources
  • A culture of Continuous improvement 

In addition to our focus on culture, values, and behaviours, we embed our Customer Service Charter in everything we do both internally and externally. The pillars of our Customer Service Charter are:

  • Make it easy for customer
  • Perform with pride
  • Listen, learn and act
  • Evaluate and improve

About the Role

Reporting to the Library Services Manager, the Library Community Engagement Coordinator is responsible for the daily provision of excellent library services and programs that contribute to the delivery of the City of Palmerston Community Plan including the following:

  • Delivering effective and modern library programs and events to the community
  • Supervising, developing and leading the programs team
  • Working in partnership with stakeholders to ensure library services are responsive to the community’s needs
  • Developing and promoting innovative technical and creative solutions for future library services to the community

About You

To be considered for this role, you must have:

  • Recognised tertiary qualifications in library and information studies or other relevant qualifications or experience suited to this area.
  • Experience in program; and event promotion and management.
  • Excellent customer service skills with the ability to engage with people of all different ages and backgrounds.
  • Utilisation of professional, articulate, and appropriate language when responding to enquiries and demonstrated experience in a customer focussed service role.
  • Demonstrated excellent oral and written communication skills.
  • Demonstrated experience in the use of information technology.
  • Demonstrated strong interpersonal, communication and team-based skills.
  • Display strong customer service skills with the ability to deliver exceptional service.
  • Proven ability to work independently and exercise initiative in the application of established work procedures.
  • Experience in supervising and motivating others.
  • Willingness to undertake training and professional development.
  • Hold a Current Ochre/Working with Children Card.
  • Able to work evenings and weekends in support of community engagement events and activities

What you receive

  • Competitive leave entitlement with 6 weeks Annual leave a year
  • Training & Professional Development opportunities
  • A great team who will support you to achieve professionally and personally
  • Access to wellbeing initiatives and Employee Assistance Program
  • Access to Salary Continuance


At City of Palmerston, we embrace diversity and strongly encourage applications from Aboriginal and Torres Strait Islander peoples and people from culturally diverse backgrounds.

To Apply

To view a copy of the position description and to 'Apply Now' please see below.

Applications Close: Monday, 26 February 2024 | APPLY NOW