Manager Library, Museum and Customer Service

Closing Date
Contact Officer
Amanda Bray
Contact Number
(02) 9725 0303
Fairfield City Council, NSW


Manager Library, Museum and Customer Service

Fairfield City Council | Full Time Permanent | 10/06/2020

Are you looking to work in an exciting, progressive and dynamic environment?

Fairfield City Council seeks a creative and dynamic leader to oversee our award winning Open Libraries, the Fairfield City Museum and Gallery and Council’s Customer Service Division to deliver both traditional and innovative services to the community.

The Manager Library, Museum and Customer Service will be responsible for providing strategic leadership and the day to day operational management for the Division.

The Fairfield City Open Libraries consists of five branch libraries which recently won the LG Professional Excellence Award – Service Delivery 2019. Our Open Libraries program balances traditional library functions along with innovative services such as the Workary, Studio 2166 and Lab.LX. Council’s current Operational Plan includes the construction of a new Fairfield Branch Library, a new Community and Business Hub, a new Robotics and Science Technology Hub at Bonnyrigg Library and an upgrade to the Whitlam Library Children’s area. 

The position also oversees Fairfield City Council’s Museum and Gallery, which strengthens the history of the Fairfield City, through visual arts and social history exhibitions, workshops, education programs and events that recognises the different cultures of the local area, providing a medium for expressing different cultural values and history. The Customer Service team is critical to achieving Council’s Customer Experience Program and is the gateway into providing quality, best-value service to our customers that connects them with solutions.

Relevant qualifications and extensive management experience in a senior role of a multidisciplinary team in community services are preferred for this position.

The successful applicant will demonstrate the qualities of being a highly motivated visionary leader with strong interpersonal skills who is able to align themselves to the community’s vision and the Council’s mission and values.

Fairfield City Council has a strong collaborative and progressive culture and this position is a real opportunity for the right candidate to advance their career


  • Permanent position, 35 hours per week
  • This position is a Grade 10; salary range is $117,304 p.a. with progression to $126,323 p.a. on demonstrated competencies, with performance progression to $137,407 p.a.
  • Flexible working hours are available
  • Leaseback Vehicle

FURTHER CONTACTS:  Enquiries regarding the position should be directed to Amanda Bray on (02) 9725 0303 or a position description is available by contacting Miriam Downie on (02) 9725 0839.

CLOSING DATE:  Sunday 28 June 2020 at midnight

HOW TO APPLY:  Applications must address the Knowledge, Skills, Qualifications and Experience required in the Position Description. A Position Description is available from the contact person listed above, or from Council’s Website. To apply online visit Council’s website Applications should be addressed to the undersigned and received by the closing date. Applicants must be prepared to undergo a medical examination at Council's expense. Fairfield City Council is a smoke-free workplace and is an EEO employer. Applicants must have the right to work in Australia.

We kindly ask for no recruiters at this stage.