Library Assistants (Branch Services)
About Us
At Maitland Libraries we value providing a range of welcoming and creative customer experiences. Our staff actively engage with the community supporting a diverse range of customers to access our in branch services, digital resources, collections, community programs and events.
About the Role
We are seeking community focused staff with experience in a customer service or library environment. This role provides a range of customer focused services and programs and engages with a diverse range of customers and requests. Our Library Assistants also support the development and delivery of approachable library services. Through exceptional customer service, this role assists customers borrow from the library's print and digital collections and ensures the maintenance of collections and service areas.
About You
Our ideal candidate enjoys engaging with a diverse range of customers and requests. Embracing and implementing change in alignment with the strategic direction of Maitland Libraries will also be important values to you. You will have highly developed interpersonal skills which will be demonstrated through working within a team environment and providing a range of welcoming and creative experiences for our diverse range of customers. If you are community-focused with experience in customer service or a library environment, then we'd love to hear from you!
To be successful in this position, you must hold or be willing to obtain a valid Working With Children Check.
Benefits
We have a combination of permanent full-time, part-time and casual positions available, working up to 35 hours per week with a base rate of $33.67 - $37.37 per hour based on experience + 11.5% p.a super. The hours worked range from 9:00am - 6:00pm across Monday - Sunday.
Council also offers a range of other benefits for its employees including:
·A range of generous leave benefits including long service leave after five years
·Opportunity for career progression with training and development
·Health & Wellbeing initiatives including Fitness Passport.
·Free parking
· ....and LOTS more!
Questions?
If after reading the role charter you have any questions, please contact Katherine McNaughton, Coordinator Library Experience on 0499 854 673. Should you have any questions or wish to understand further information regarding the rosters, please email recruitment@maitland.nsw.gov.au to find out more.
To Apply
To apply for this opportunity, please click ‘Apply Now’ and submit your resume and cover letter. Candidates will also be asked to address (separate to cover letter) two additional questions:
- Please specify which role you are applying for (permanent full-time, permanent part-time, casual or all).
- Which one of Council's Guiding Principles best describe you and why? (max 150 words)
Only candidates with current Australian work rights (Australian citizens, permanent residents, NZ citizens with a current passport, valid work visa) will be considered.
Applications close: Monday 16 September 2024
What happens next?
Once applications close, we will review all candidates’ details against the role requirements and will be back in touch with you to advise the status of your application.
Please note, prior to an offer of employment being made, recommended candidates will be required to undertake a medical assessment (including drug and alcohol testing). Council also completes a range of other pre-employment checks which may include reference checks, psychometric testing or a criminal history check. For more information about the recruitment process, visit the “Jobs at Council” page on our website
Diversity, Equity, and Inclusion
Maitland City Council is dedicated to providing a workplace that is inclusive and supportive and is reflective of the diverse community we serve. We support equal opportunities for all employees, and encourage applications from people from all cultures, nationalities, identities, and abilities. We believe all employees have the right to feel valued, respected and heard. If you have any special considerations or accessibility requirements, please let us know in the recruitment process how we are able to meet your needs.
If you require special assistance, or have any questions about the recruitment process please contact us for a confidential conversation (recruitment@maitland.nsw.gov.au)