Technology Leader - Libraries

Technology Leader (Libraries)

This is a full time, permanent position

Level 6 position, salary range of $96,231.12 - $102,913.96 (plus Super).

We believe in access for all, growth through learning, and the power of stories to make a difference. If you share these ideals, are an experienced technologist and leader, with a strong curiosity and ability to implement change we think you’ll love working with us.

As the Library Technology Leader you’ll be responsible in ensuring the PAE community have access to, and engagement with, current and emerging technologies.

This highly engaging role oversees the delivery of technology and digital access in the libraries, supporting people to develop the skills necessary in today’s digital world. In this role you provide access to the tools, technologies and skills that make a difference in our community’s lives.

The Technology Leader is also responsible in ensuring library systems and the technology infrastructure is reliable, fit for purpose and meets current and future service needs.

Our City is a driving force in a region undergoing significant transformation. With the naval shipbuilding projects and significant investment in urban redevelopment and business, it is an exciting time to be part of a growing city that values its diverse community and embraces change through innovation, resilience and community leadership.

We provide excellent working conditions with job security, flexible working arrangements and support for professional development.  Our workplace is supportive, we take on challenges, seize opportunities, build great relationships and we are proud of what we deliver for our community.

We value the diversity of the people we employ and serve and are committed to using all of our talents and strengths to deliver the best for PAE.  We strongly encourage applications from Aboriginal and Torres Strait Islander people and people of all cultural backgrounds. 

You will:

• Provide quality leadership and direction to the Technology and Digital Learning team, promoting and building a positive workplace culture and delivering efficient, effective services.
• Identify emerging technology needs for the PAE community and develop strategies to deliver both access to the technology and build community knowledge of technologies.
• Working collaboratively with the Library Leadership team, set the strategic direction, and drive the delivery of, community access to technology and digital services.
• Oversee the Library technology infrastructure, ensuring systems, hardware and software are fit for purpose, innovative solutions that support staff to deliver a best practice library service.
• Shape the delivery of Technology and Digital education and engagement programs ensuring the offering is fit for purpose and meets community need.
• Oversee the development of digital services within the library ensuring platforms are fit for purpose and support innovative and impactful service offerings.

To be successful in this role you’ll be an exceptional and effective individual with:

• A tertiary degree in Information Technology, Information Systems or Information Management and significant senior leadership experience.
• Deep knowledge and understanding of technology and digital systems.
• Experience leading and inspiring teams to deliver outstanding customer service and community outcomes.
• Proven experience in strategically planning a technology infrastructure to meet business need.
• Demonstrated experience in leading change initiatives across large teams.
• Demonstrated experience in project management, with an emphasis on managing technology projects.
• A strong customer orientation, with high communication skills, ability to collaborate and proven ability to perform.

More information can be found in the Position Description located below.

To apply, complete the application process by clicking the Apply button, and attach your cover letter and resume.

Please address the following questions and skill requirements in your cover letter (maximum length 4 pages):

• Describe your leadership style and how this style supports an empowered team who deliver outstanding customer experiences and community outcomes.
• Briefly detail your experience leading teams to deliver outstanding technology and digital solutions.
• Provide information on a time you strategically planned a technology offering or digital solution to meet a business need.
• Explain your experience in project management, with an emphasis on managing all elements of a technology project.
• Describe a time that demonstrates your strong customer orientation and service skills.
• Describe a time when you collaborated to deliver a service which resulted in a positive community or customer outcome.

Enquiries can be directed to Dionne Collins – Community Learning & Libraries Manager on 0429 152 338.

Applications close Sunday 1st November at 6:00pm

Position Description - Technology Leader - Libraries

Library Digital Services & Communications Officer

• Posted: 28/10/2020
• Closing Date: 12/11/2020
• Salary: $62,636.00 - $65,832.00
• Job Type: Permanent - Part Time
• Location: Albany Public Library
• Job Category: Government, Defence & Emergency,IT

 Job Description

The City of Albany’s Library team is looking for an experienced and customer focused individual to take up the role of Library Digital Services & Communications Officer.

Reporting to the Library Systems Coordinator, this role will see you responsible for, but not limited to:

• Coordination and implementation of digital resources and tools, library programs & services, as well as administrative and technical support;
• Supporting the strategic direction for the delivery of online library platforms, apps and emerging technologies;
• Developing, implementing and enhancing the library’s communication channels including newsletter and social media platforms for Library customers;
• Supporting the development, enhancement, promotion, delivery and maintenance of the Library’s online presence and electronic resource provision; and
• Ensuring the provision of quality and timely customer service to Library customers.

 Desired Skills and Experience

Strong experience in IT systems, technology and online services, along with highly developed time management skills, excellent interpersonal skills and well-developed knowledge of computer hardware and software, are essential to this role. If this sounds like you, please apply.

Candidates must clearly address the items listed in the Conditions and How to Apply document in their cover letter to be considered for interview.

If you are having any difficulties or for further assistance with the process please contact People and Culture at hro@albany.wa.gov.au or on (08) 6820 3110. Role related queries should be directed to Paul Nielsen, Manager Arts and Culture on pauln@albany.wa.gov.au or on (08) 6820 3610.  

Applications close 5:00PM, Thursday 12 November 2020

Position Description

Advice to Applicants

Conditions and How to Apply

Library Officer

• Reference Number: S100-20-1823
• Closing Date: 12-11-2020
• Employment Type: Permanent Full Time

About us:

We are not your usual, we are upbeat, resourceful and determined. Our staff and community are at the core of what we do, looking for ways to work together and support each other. Naturally welcoming, we share good-natured humour and positivity. We aim to inspire a sense of possibility and create opportunities for all by rolling up our sleeves. Our workplace is agile and flexible, keeping ahead of the times. Be a part of it, let’s get something started.

The Community Learning and Library Services Team focuses on delivering innovative and responsive services to our community. The team has shared values that are absolutely vital to our success, these values define who we are and how we operate. The purpose of the team is to be a great service where people (staff and customers) feel valued and appreciated and where our staff really care about their community and want to make a difference.

The Library Officer will play a pivotal role in the Programs and Partnership team in the delivery of services and programs to the community.

About the role:
We are currently seeking a Library Officer to meet the growing demand for innovative and responsive service delivery our libraries. In this role, you will be responsible for the coordination and delivery of Home Library Service as well as a range of adult programs and outreach opportunities.

The successful candidate will demonstrate the following key skills and attributes:

• High level customer service skills, high level
  interpersonal and communication skills
• Para professional tertiary qualifications in Library and Information Science
• A current class C driver’s license
• Strong technology and computer skills
• Experience in working as part of a diverse team
• Demonstrated commitment to providing high levels of customer service, tailored to meet the needs of our customers.
• Commitment to role modelling our values of: Respect, Integrity, Optimism, Trust and Teamwork

As a member of our friendly and passionate team, you’ll receive the following benefits:

• Permanent full-time, 35 hours per week
• Salary from $1145.80 - $1317.70 per week + 9.5% superannuation
• Flexi time
• Generous leave provisions
• Generous professional development opportunities
• Weekly pay
• Staff car park

Key contact: For further information on this position, please contact Melissa Arriola, Coordinator Library Technology and Innovation on (02) 4645 4475.

Applications close: Thursday 12 November 2020

Sound like you? Apply now!

Campbelltown City Council is an Equal Employment Opportunity employer and values the unique contributions of all people. Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds and people with a disability are encouraged to apply.

Document/s

• View The Job Description (Library Officer.pdf)
• Preview The Position Requirements

Library Administration Officer

Posted: 26 October 2020 | Closes: 10 November 2020

Location: Double Bay, New South Wales | Part-time

Description

• $65,257.65 - $80,994.42 p.a. plus superannuation (pro rata)
• Permanent part time - Tuesday to Friday (28 hours per week)
• Join a state-of-the-art library 

About the role

An exciting new opportunity has become available at Woollahra Council for an experienced Administration Officer to join Woollahra Libraries on a permanent part time basis.

The Library Administration Officer will be required to provide executive support to the Manager, Woollahra Libraries and provide excellent and responsive customer service, professional administrative support and assistance with the management of the Libraries’ venues up for internal and external events and programs.

About you

In order to succeed in this role, you will have prior high level administrative experience in a similar role with advanced IT and computer skills. You will demonstrate strong communication skills and the ability to simultaneously manage varied tasks in an efficient manner.

In return, you will join a close knit and supportive team and offered a long term career opportunity with long service leave after 5 years. 

How to Apply

• Apply online by clicking the link below.
• You will be asked to demonstrate how you meet each of the selection criteria. Please click here to view the position requirements.
• If you have a separate statement addressing the selection criteria, please upload it as a cover letter and simply refer to it in the online questionnaire.
• You will be able to upload 2 documents only.
• For information on applying for Council jobs, please refer to http://www.woollahra.nsw.gov.au/council/employment/recruitment_and_selection_process
• For further information about the role, please contact Vicki Munro, Manager Woollahra Libraries on 02 9391 7101 during business hours

CLOSING DATE: Tuesday 10th November 2020

Woollahra Council is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application.

Team Leader Library Programs

Camden Council Full Time Permanent 23/10/2020

Salary - $1,671.50 - $1,915.40 pw + super

Come join an organisation with endless opportunities, where people choose to work because they are inspired by the chance to shape, influence and grow a community.

We have an exciting opportunity for a creative and opportunistic library professional to join our Library Services team as the Team Leader Library Programs. Your drive and passion for contemporary library practices will see you lead a team of specialist library professionals in the development and delivery of creative library programs tailored to our growing community within our library creative spaces and facilities.

If you enjoy a challenging, diverse and rapidly evolving working environment which provides the opportunity to make a difference, don’t miss this opportunity to be part of something great.

What We Offer

We are committed to offering and supporting development and employment opportunities to help people excel and build a lasting career. We offer generous learning and development opportunities as well as access to employee benefits and education assistance.

We promote diversity in the workplace and have a culture that is inclusive, respectful and embraces the unique skills and qualities of all people.

As the community continues to grow, this opportunity will allow you to grow with it!

“The above position has been identified as a Child-Related position under the Child Protection laws in NSW. Applicants will be required to obtain a new Working With Children Check. For more information visit www.kidsguardian.nsw.gov.au. Prohibited Persons are not eligible to apply.”.  

Further Information: Bernadette Fleet, Manager Library Services on (02) 4645 5053

Closing Date: 9 November 2020

Library Officer - Children Services

Part Time 0.5 FTE (38 hours per fortnight)

Fixed Term Contract until 25 June 2021

Classification: GO3 ($70,638 full time equivalent + Superannuation)

• Commitment to work/life balance through flexible working conditions and excellent leave entitlements
• Attractive salary and benefits including salary packaging, income protection, free onsite parking and a strong health & wellbeing focus including corporate discount on health cover and gym memberships & employee assistance program
• Ongoing professional development supported by study assistance and secondment opportunities

About Us...

How would you like to work in an environment where you’re encouraged to bring your whole self to the workplace and be responsible for the decisions you make?

• Council focused on building sustainable foundations.
• Here for our rapidly growing, diverse and resilient community.
• Engaged and connected workplace environment.

As one of the fastest growing council areas in South Australia, the City of Playford is focused on building sustainable foundations and places the community at the heart of everything we do.   With our urban centre as the CBD of Northern Adelaide, our city is enriched by growing and diverse communities in new and established suburbs, rural and hills townships and horticultural lands.

The work that we do and the decisions that we make are in the best interests of the whole and contribute to a sustainable organisational future. Modelling open decision making, we provide a supportive and collaborative environment where employees feel engaged and connected to the work of the organisation, to each other, and the community.

About the Role... 

An exciting opportunity has arisen within our Library Services team for a passionate and community-focused individual to take on the role of Children Services Officer to backfill a Parental Leave period.

Reporting to the Manager Library Services, this key role assists in the provision of a Library Service that meets the information, educational, recreational, language and literacy needs of the community. Importantly, it also supports and delivers an effective education program for early childhood, school age and youth in the City of Playford area.

The role is offered for a fixed term (until 30 June 2021) period working Part Time across the following work roster:

• Monday:  9:00am - 5:00pm
• Tuesday: 9:00am - 5:00pm
• Friday:     9:00am - 1:00pm

Key Accountabilities...

• Plan and deliver programming including, but not limited to, early childhood, school age and youth.
• Assist with the development and provision of community literacy strategies.
• In conjunction with the Library Manager provide a range of services and collections for children aged 0-18 years.
• Deliver an outstanding customer experience by:
  • Ensuring all customers are welcomed and receive exceptional service that exceeds their expectations in person, online or via telephone.
  • Assist with circulation services by adhering to library policies and procedures.
  • Assist customers with using the variety of technology available.
• Assist with positive promotion of library services, programs and activities.

About You...

Ideally, the successful candidate will be tertiary qualified in Education (Early Childhood/Primary) or a relevant field and/or demonstrated equivalent experience, with a thorough understanding of literacy principles as they relate to children, school age or youth.

In addition, you will possess:

• Extensive experience in working with children and youth;
• Proven ability and desire to work with a variety of target groups;
• Exceptional interpersonal communication skills and the ability to relate to individuals from various backgrounds;
• Excellent time management skills and the ability to effectively manage, prioritise and meet deadlines;
• Ability to work under pressure and resolve difficult situations;
• Passion and commitment for delivering outstanding levels of service and positive outcomes for the Community;
• Ability to work co-operatively and effectively as part of a team;
• Ability and desire to work in conjunction with volunteers; and
• Passion for working with and for the community.

Incumbents in this position may be required to possess, or be willing to gain a National Criminal History Clearance and/or DCSI Clearance and Pre-Employment Medical + Functional Screening.

More information...

If you hold an interest in the position and believe you possess the knowledge, skills and experience to fulfil this role and would like further information, please contact Manager - Library Services, Lynda Fraser on (08) 8256 0588.

How to apply.....

Simply complete the application process by clicking “Apply Now” and include your CV and a cover letter that addresses the following two questions (maximum length 2 pages):

• Briefly outline your motivation in applying for this position.
• How you feel you could positively contribute towards the City of Playford Library Service - Children's Programs?

Applications close at 12:00pm noon on Monday 9 November, 2020

Apply today!

The City of Playford values diversity and work life balance.

Collection Services Officer

Reference Number: S100-20-681 | Closing Date: 10-11-2020 | Employment Type: Permanent Part Time

• Salary from $70,612.52 to $82,594.66 pa + super (pro rata)
• Permanent part-time opportunity - 28 hours per week
• Learning and development opportunities

About the role

Are you looking to be part of a dynamic library team who play a crucial role in the development and maintenance of a vibrant and customer focused library collection?

Woollahra Libraries is seeking to employ a self-motivated and enthusiastic part time Collection Services Officer to join the Collection Development Team and assist with the management of Woollahra Libraries collections in all formats.

The main responsibilities of this role are:

• Manage all aspects of maintaining up to date and accurate library holdings by undertaking copy and original cataloguing and providing quality control of cataloguing for outsourced materials.
• Lead cataloguing initiatives undertaken by the Collection Development Team.
• Undertake collection development tasks such as collection maintenance, selection, weeding and promotion.

The Collection Services Officer will also manage the following on a rotational basis:

• Maintain a high quality inter-library loan service.
• Manage and maintain a quality serials collection.

This is a part-time role which includes evening and weekend shifts as rostered. Penalty rates apply when working on a weekend.

About you

We are looking for a self-motivated and enthusiastic professional who thrives in a team environment. Your strong customer service skills and ability to see tasks through to completion with or without close supervision will ensure you excel in this role. 

Essential Criteria

• Minimum of a Library Technician Diploma from TAFE or University Information Studies or Information and Knowledge Management (or equivalent)
• Knowledge of Library resource management and collection development principles
• Demonstrated experience with cataloguing tools such as OCLC, MARC21, RDA, LCSH, DDC, AACR2, bibliographic formats and standards, and authority files
• An enthusiastic and engaging approach to providing excellent customer service
• Demonstrated experience in library operations
• Demonstrated ability to work both as a team member and independently, with proven time management and organisational skills
• Well-developed oral and written communication skills including social media, with the ability to effectively liaise, consult and communicate with a wide range of stakeholders
• Competency in all MS office applications including word, Excel, Outlook and Publisher
• Well-developed knowledge and skills in Library technology with the ability to assist customers in the use of such technology
• Demonstrated commitment to learning and continuous self-improvement as well as a positive approach to change, flexibility and adaptability in the work environment
• Current Working with Children Check
• Demonstrated understanding of EEO and WH&S principles
• Demonstrated ability to undertake the physical requirements of the position as outlined in Section D of the position description

Desirable Criteria

• Demonstrated knowledge of Serials Management and /or Inter Library Loans in a library environment
• Current Class C vehicle licence

How to apply

• Apply on line by clicking the link below.
• You will be asked to demonstrate how you meet each of the selection criteria.
• If you have a separate statement addressing the selection criteria, please upload it as a cover letter and simply refer to it in the online questionnaire.
• You will be able to upload 2 documents only.
• For information on applying for Council jobs, please refer to http://www.woollahra.nsw.gov.au/council/employment/recruitment_and_selection_process
• For further information about the role, please contact Fiona Johnston, Collection Development Librarian on 02 9391 7074 during business hours.
• Our preference is for applications to be submitted online, however, we will accept hard copy applications addressed to Human Resources, Woollahra Council, PO Box 61, Double Bay, NSW, 1360.

CLOSING DATE:   Midnight, 10th November 2020

Woollahra Council is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.  If you have any support or access requirements, we encourage you to advise us at time of application.  

Document/s

• View The Job Description (Library - Position Description - Collection Services Officer September 2020_1.DOCX)
• Preview The Position Requirements

Library Services Team Leader

• Reference Number: S100-20-349 
• Closing Date: 06-11-2020 
• Employment Type: Permanent Full Time

LIBRARY SERVICES TEAM LEADER

About the Role

We are seeking a passionate and experienced professional to lead Council’s Library Services Team. The successful applicant will play a crucial leadership role in managing the operations and forward planning of Council’s expanding Library Services, with a focus on ensuring the recreational, educational and cultural needs of our community are met.

About Council

Working at Wollondilly Shire Council means you will be provided with a flexible and inclusive working environment that provides a positive, productive and highly skilled workforce where every employee has the opportunity to learn and grow.

You will help to achieve our vision to make Wollondilly an even better place, together. You will also live our corporate values of Integrity, Collaboration, Accountability, Respect and Embrace Innovation.

Salary and Conditions

• Permanent Full-Time position
• Salary commencing from $109,268 per annum, commensurate with the skills and experience of the successful applicant
• 9.5% Superannuation
• 35 hours per week with participation in Council’s flex-time system
• A leaseback vehicle is available with this position, however this is not a condition of employment
• Health and Wellbeing Programs
• Ongoing learning and development opportunities.

Selection Criteria

Essential Requirements

Essential Experience and Minimum Qualifications

• Degree qualifications in Bachelor of Arts – Library and Information Science or similar
• A minimum of five (5) years relevant work experience
• Demonstrated ability to successfully lead and manage a team of professionals, particularly through challenges and change.

Personal Attributes, Communication and Team Work

• Demonstrated commitment to Council’s Corporate ICARE Values of Integrity, Collaboration, Accountability, Respect and Embrace Innovation
• High level written and verbal communication skills, including the ability to clearly articulate strategic directions, ideas and innovations
• Proven ability to establish and maintain connections and collaborations with a wide range of external stakeholders.

Customer Service

• Demonstrated commitment to, and extensive experience in, delivering high quality customer service in a Library context
• Ability to contribute to long-term customer service programs/plans.

Level of Planning, Problem Solving and Budget

• Experience in change management, with the ability to complete complex strategic planning
• Demonstrated experience in the management of budgets and determining financial targets.

Further Information: Peter Wright, Manager Community Outcomes on 0409 657 284.

Closing Date: 5.00pm Friday, 6 November 2020.

To be considered for this position, candidates must apply via Council’s website: Wollondilly Employment Opportunities and answer the position specific selection criteria as listed in this advertisement. Those not addressing the selection criteria will not be considered.

Preferred applicants will be required to undertake a pre-placement medical. This includes drug and alcohol screening. The preferred applicant may also be required to undertake a Police Background Check, Credential Check and Bankruptcy Check.

‘Wollondilly Shire Council is committed to Workplace Diversity’

• View The Job Description (Library Services Team Leader - October 2020.pdf)
• Preview The Position Requirements

Team Leader, Customer Experience and Operations

Job no: 494889
Work type: Full time
Location: Melbourne
Categories: Administration, Community, Services

Team Leader, Customer Experience and Operations

Full Time Permanent  (38 hours per week) Flexible

Band 6 - $88,405 - $96,243 + RDO + Super

About You

Yarra Libraries is seeking a creative and experienced people leader to join the Library Leadership Team to support the library's customer service and operations. We're looking for someone with a deep knowledge of learning and development, a passion for customer service and an ability to collaborate effectively in a team environment to ​participate in the promotion of our services, programs and resources; and the leadership in workforce management, rostering and other operational requirements.

We are seeking an energetic, customer focused individual to help us create the best experience for our community. You will have experience in the development and delivery of staff training programs to enhance skills and continually improve the customer service standard in line with Yarra Libraries’ strategy. 

This position will be responsible for managing day-to-day operations at Richmond Library, including regular customer service shifts, but may be asked to work across all five of our branches. The successful applicant will be expected to attend programs and events, on occasion, in the evenings and on weekends.

Position Objectives

The library operates in a team environment in which the Library Management, Library Resources and Technology, Library Development and Marketing, and Library Community Engagement and Partnerships teams work together to achieve the objectives and initiatives outlined in the library plan.

To achieve this objective the incumbent will: 

• Contribute to the achievement of Yarra Libraries’ business strategy, vision and values.
• Lead the Customer Experience Team in the delivery and continuous improvement of Yarra Libraries’ policies and procedures.
• Deliver customer service excellence by supporting the development, implementation and review of the Yarra Library strategy.
• Develop and deliver staff training to enhance skills and continually improve the customer service standard in line with Yarra Libraries’ strategy.
• Provide leadership to casual and weekend staff.
• Maintain an awareness of current issues and technology trends in the provision of public library services through the participation in professional learning, attendance at seminars, training courses and internal relationships.
• Develop and maintain a high level of knowledge of systems and digital resources and services that Yarra Libraries offers its customers.

About Us

Yarra Libraries is a world-class public library service, providing a welcoming, inclusive and stimulating environment where lifelong habits of learning and self-expression are encouraged, a love of reading is nurtured, and where library users can meet their educational, informational and recreational needs. We pride ourselves on our inclusive culture and aim to make a positive impact in the lives of our staff and community.

For further information see the position description or contact Natasha Savic, Coordinator Resources and Technology on (03) 9426 5684 or natasha.savic@yarracity.vic.gov.au.

Position Description: 703710 - Team Leader, Customer Experience and Operations .pdf

Applications close at 11.55 pm on 04 November 2020.

In your application, the selection panel will assess your CV against the technical skills, abilities, and qualifications of the Position Description as well as your separate responses to the Key Selection Criteria.

*This position is subject to satisfactory (Police Check, Working with Children Check, Psychometric Test and a pre-employment medical assessment) prior to commencement. Pre-employment checks are not used by Yarra City Council to prevent any applicant from applying for this position. Each application will be considered on its merits.

Yarra City Council is committed to being a child safe organisation and supports flexible and accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously and linguistically diverse people, young people, older people, women, and people who identify as gay, lesbian, bisexual, transgender, intersex or queer. We draw pride and strength from our diversity, remain open to new approaches and actively foster an inclusive workplace that celebrates the contribution made by all our people.

Advertised: 20 Oct 2020 AUS Eastern Daylight Time
Applications close: 04 Nov 2020 AUS Eastern Daylight Time

Team Leader, Marketing and Online Engagement

Job no: 494888
Work type: Full time
Location: Melbourne
Categories: Management, Community, Services

Team Leader, Marketing and Online Engagement

Full Time Permanent - 38 hours per week  (Flexible)

Band 6 - $88,405  - $96,243 + RDO + Super

Yarra Libraries is seeking a creative and experienced people leader to join the Library Leadership Team and support the library's marketing/communications and online engagement activities. We're looking for someone with a deep knowledge of digital marketing and communication strategies, a passion for community engagement and an ability to collaborate effectively in a team environment to actively promote the wide range of services, programs and resources we offer.

This position will be responsible for managing day-to-day operations at Carlton Library, including regular customer service shifts, but may be asked to work across all five of our branches and is expected to attend programs and events, on occasion, in the evenings and on weekends.

Position Objectives

The library operates in a team environment in which the Library Management, Library Resources and Technology, Library Development and Marketing, and Library Community Engagement and Partnerships teams work together to achieve the objectives and initiatives outlined in the library plan.

To achieve this objective the incumbent will: 

• Contribute to the achievement of Yarra Libraries’ business strategy, vision and values.
• Lead the Marketing and Online Development team in the promotion of Yarra Libraries’ activities and grow our online presence.
• Ensure that marketing and online service policies, procedures and standards are effectively implemented across Yarra Libraries.
• Maintain an awareness of current trends in marketing and online engagement within the public library sector through participation in professional learning, attendance at seminars/networking events, training courses and professional relationships.
• Provide proactive customer service in line with Yarra Libraries strategy, standards and behaviours.
• Develop and maintain a high level of knowledge of the collections and services Yarra libraries offers its customers.
• Contribute to the continuous improvement and development of Yarra Libraries in anticipating and delivering customer focused collections and services.

Yarra Libraries is a world-class public library service, providing a welcoming inclusive and stimulating environment where lifelong habits of learning and self-expression are encouraged, a love of reading is nurtured, and where library users can meet their educational, informational and recreational needs. We pride ourselves on our inclusive culture and aim to make a positive impact in the lives of our staff and community.

For further information see the position description or contact Cory Greenwood, Coordinator Library Development and Marketing on (03) 9426 5623.

Position Description: 703900 - Team Leader Marketing and Online Engagement - Position Description.pdf

Applications close on 04 November 2020.

In your application, the selection panel will assess your CV against the technical skills, abilities, and qualifications of the Position Description as well as your separate responses to the Key Selection Criteria.

*This position is subject to satisfactory (Police Check, Working with Children Check, Psychometric Test and a pre-employment medical assessment) prior to commencement. Pre-employment checks are not used by Yarra City Council to prevent any applicant from applying for this position. Each application will be considered on its merits.

Yarra City Council is committed to being a child safe organisation and supports flexible and accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously and linguistically diverse people, young people, older people, women, and people who identify as gay, lesbian, bisexual, transgender, intersex or queer. We draw pride and strength from our diversity, remain open to new approaches and actively foster an inclusive workplace that celebrates the contribution made by all our people.

Advertised: 20 Oct 2020 AUS Eastern Daylight Time
Applications close: 04 Nov 2020 AUS Eastern Daylight Time