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Library Customer Service Officer

Closing Date
Contact Officer
Library Services Coordinator, Pieter Quartermaine
Contact Number
(08) 9273 3644
Location
City of Nedlands, WA

Library Customer Service Officer 

About Us 

The City of Nedlands is just 7km from the Perth CBD, stretching from the beautiful Swan River all the way to the edge of the Indian Ocean. We’re proud to serve a diverse, connected, and welcoming community — and our libraries are right at the heart of it all. 

About the Role 

We’re on the lookout for some friendly, tech-savvy, and community-minded individuals to join our Library Services team as a Library Customer Service Officer. Full-time and Part-time opportunities are available. 

In this role, you’ll be more than just the first point of contact — you’ll be a go-to person for everything from borrowing books to helping with technology, assisting with programs, and making visitors feel welcome. If you love helping people and enjoy the buzz of a community space, this could be a perfect fit. 

This position covers shifts across both Nedlands and Mt Claremont Libraries, including mornings, afternoons, evenings, and weekend shifts. 

What You’ll Be Doing 

  • Welcoming and assisting library users at the front desk and throughout the library 
  • Shelving and organising collections so everything’s where it should be 
  • Processing stock and maintaining our resources 
  • Helping customers with general tech queries 
  • Supporting library programs and events when needed 

About You 

 We’re looking for someone who brings: 

  • Excellent customer service skills and a proactive approach to helping others 
  • Clear communication and strong interpersonal skills 
  • The ability to work independently and as part of a collaborative team 
  • Confidence with Microsoft Office and general digital technologies 
  • Basic troubleshooting skills 
  • A current Provide First Aid Certificate & Working with Children Check 
  • Willingness to undertake a pre-employment medical 
  • Completion of Yr 12 or equivalent 
  • Library experience preferred 
  • Spydus experience will be highly regarded 

What You’ll Get 

  • Annual salary starting at $64,332 plus super (based on full-time rate) 
  • Up to 14% superannuation contributions (conditions apply) 
  • Ongoing training and development opportunities 
  • Access to our Employee Assistance Program and Fitness Passport 
  • Corporate discounts on private health insurance 

 Sound Like You? 

Please read the Position Description to find out more. You’ll need current working rights in Australia to apply. 

 Questions? Reach out to our Library Services Coordinator, Pieter Quartermaine, on (08) 9273 3644. 

 Apply online at www.nedlands.wa.gov.au by 5pm AWST, 30 October 2026 | APPLY HERE or visit Council Careers HERE

Early applications are encouraged, as we reserve the right to close this advert prior is a suitable candidate is identified. 

Library Systems and Emerging Technology Coordinator

Closing Date
Contact Officer
Ayden Said, Library Systems and Emerging Technologies Coordinator or
Andrew Logan, Library Collections Coordinator
Contact Number
(03) 9249 4178 or (03) 9249 4172
Location
Brimbank City Council, VIC

Library Systems and Emerging Technology Coordinator

  • Closing date: 3/11/2026 11:45 PM AUS Eastern Standard Time
  • Location: Brimbank Community & Civic Centre
  • Department: Community Learning and Participation
  • Compensation: Library Band 8A 35 Hour Week AUD $128,566.12 - $128,566.12
  • Employment type: Temporary Full Time

Brimbank Libraries
Library Systems and Emerging Technologies Coordinator
Band 8A
Temporary Full time 35 hours per week - 4/1/2027 - 14/5/2027

About Brimbank Libraries

We are a dynamic public library service in the west with over two million visits each year. The libraries are based at Sunshine, St Albans, Deer Park, Sydenham and Keilor.

Our library website receives over half a million visits per year.

Brimbank Libraries offer a range of services and programs to the community to support lifelong learning, literacy and community development.

About the job

This role leads the library Community Information Technology (CIT) team, as well as the library Maker Space and Digital Literacy teams. It is responsible for the delivery of the Library Systems & Emerging Technologies Business Plan, as well as directly managing the operational systems required by Brimbank Libraries. It is responsible for the selection, implementation, monitoring, reporting and on-going management of the digital library environment, including the library website, as well as the provision of usage statistics of services and systems.

As a key member of the Library Leadership team the role is responsible for creating a culture of effective, efficient and inclusive library service delivery. As an important member of the Library team, this position will work with library staff, internal and external stakeholders to identify and implement new and emergent technologies for enhancing customer service and digital inclusion.

About you

With a genuine passion for library services and positive leadership, you have the experience and ability to help shape the future of Brimbank Libraries through continuous improvement, innovation, and strategies which will genuinely make a difference to the lives of Brimbank’s diverse and multicultural community, workers and visitors.

Are you a self-starter, creative thinker and collaborative leader with the ability to translate current and emerging technologies into effective service delivery and programs to meet the library and information needs of Brimbank residents, workers and visitors now and into the future?

If this sounds like you, come and be part of our innovative and dynamic team, providing excellence in service and programs to one of Victoria’s most culturally diverse communities.

To be successful in this role, you will be highly adaptable to technological change, have excellent technical skills to support the management, ongoing maintenance and development of the systems, including the Libraries Management System (KOHA). With strong people skills, an understanding new and emerging technology you will lead IT projects to meet the needs of the local community and support the library automated and electronic services. With a record of delivering projects on time and on budget, you will have a passion for the research and development of current and emerging technologies to support Brimbank Libraries’ goals and initiatives.

With tertiary qualifications in library services, information management or similar relevant area, you will be committed to working closely with staff across Library sites to foster a community first culture and drive accountability by coaching, mentoring and empowering direct reports. You will be someone who can proactively contribute to a forward-looking culture by encouraging and promoting a ‘can-do’ team spirit amongst your peers.

You will have leadership and financial management experience, effective communication and the ability to provide high level face to face customer service in a public libraries or similar community setting.

As part of the Libraries Unit you will be required to deliver direct customer service at all service points as rostered across opening hours, including weekends and evenings.

This position is required to be on call across library opening hours, including evenings and weekends as rostered.

All successful candidates must have a working with Children Check and undertake a Police check.

How to apply

All applications must respond to the key selection criteria as listed on the last page of the position description and be submitted within the indicated closing date of this advertisement. This role requires a mandatory police check that will be organised by the Council.

Brimbank City Council embraces our diverse community and work environment and encourages applications from everyone including people of Aboriginal & Torres Strait Islander background, people of diverse sexual orientation and gender, people from culturally and linguistically diverse backgrounds, and people of varied age, ability, and faith. Council will give due consideration to any workplace adjustments to accommodate the needs of any prospective or existing staff member.

Brimbank City Council is a Child Safe organisation. Brimbank will implement all necessary measures to ensure a safe and supporting Council environment, which endeavours to promote child safe, child friendly practices.

Brimbank City Council Enterprise Agreement 10, EAX 2025

If you have any queries regarding this role contact Ayden Said, Library Systems and Emerging Technologies Coordinator on (03) 9249 4178 or Andrew Logan, Library Collections Coordinator on (03) 9249 4172

To be eligible for employment at Brimbank City Council you must be an Australian citizen, permanent resident of Australia or be legally entitled to work in Australia.

APPLY HERE

Team Leader, Libraries

Closing Date
Contact Officer
Jade O’Donohue
Contact Number
(08) 8203 7337
Location
City of Adelaide, SA

Team Leader, Libraries

Location: City of Adelaide, SA

  • Lead a team with 4 direct reports and 27 FTE
  • An office unlike any other
  • Continuing, full-time position
  • Starting salary: Level 7 Classification commencing at $121,482 + 12% superannuation

About the Opportunity

Join the City of Adelaide’s Creative City team as the Team Leader, Libraries, where you’ll lead a dynamic multi-disciplinary team to deliver an innovative and community-focused library service.

In this role, you’ll oversee the daily operations of our library facilities, services and programs, ensuring seamless service delivery and high-quality collections that meet the evolving needs of our community. Your leadership will foster a culture of collaboration, innovation, and outstanding customer service across three library locations.

You’ll provide strategic advice on emerging library trends, oversee an annual budget and resources of approximately $4+ million, and drive continuous improvement initiatives that enhance our services, deliver efficiencies, and improve accessibility for increased visitation and customer satisfaction.

You’ll also play a key role in library system administration, ensuring compliance with policies, standards, and best practices, and delivering sector-leading services with social impact, such as our social workers in libraries initiative.

To view a copy of the position description, please click here.

About You

To be successful in this role you will have:

  • Demonstrable experience as a team leader and supporting a workplace culture committed to innovation and collaboration.
  • Knowledge and experience in the application of collection development principles, standards and guidelines in a public library environment to ensure current and relevant collections and services.
  • Highly developed verbal and written communication skills, including the ability to prepare reports, business case proposals and high-level correspondence.
  • Proven experience in establishing and coordinating innovative service and program delivery methods within a library environment.
  • Knowledge of and proven experience in the administration of ICT and information management systems within a community services context.

About Us

Located in the geographic heart of Kaurna Country, the City of Adelaide celebrates its cultural heritage, unique natural surrounds and structures its footprint in a way that allows it to adapt to the changing needs of the community and a dynamic global landscape. Our focus is on our community’s wellbeing and quality of life - investing in city improvements and on future planning, so we continue to design a liveable city where future generations can continue to live authentic and meaningful lives. This is an exciting opportunity to join our team and be a bigger part of our amazing city!

The City Culture Program creates brilliant experiences for all who choose to live in and enjoy our city. By activating and curating places and spaces, and providing opportunities for creativity, recreation, and wellbeing, we connect, support and inspire our diverse community, and draw more people to Adelaide to live, study, work and play.

At the City of Adelaide, we thrive in an environment that is welcoming, inclusive and safe, and celebrates difference. We value and embrace our diverse perspectives and recognise the value diversity has in fuelling innovation and enabling brilliant experiences for our diverse community.

For Further Enquiries & How to Apply

All enquiries regarding this position will remain private and confidential and can be directed to Jade O’Donohue on (08) 8203 7337.

Please submit a Resume and a Cover Letter expressing the skills, experience and qualities you can bring to this position, as sought within the position description, addressed to Chair – Recruitment Panel, Team Leader - Libraries.

Please review the position description prior to submitting an application by following the prompts to apply.

For more information about what it’s like to work for the City of Adelaide, including the benefits, please visit www.cityofadelaide.com.au/careers

Applications close at 11:59pm, Sunday 1 November 2026 | APPLY HERE

This is a continuing full-time opportunity with a starting salary at the Level 7 Classification commencing at $121,482 + 12% superannuation.

As part of the recruitment process candidates will be required to undertake a Working with Children Check and National Police Check.

We continue to work hard to ensure our recruitment process is safe for people of diverse backgrounds.

We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace. Our commitment to inclusivity means we welcome applications from Aboriginal and Torres Strait Islander peoples, people with disabilities, and candidates from a range of lived experiences. If you require assistance with our recruitment process, you are more than welcome to connect with our People Services team on (08) 8203 7333 or via email: recruitment@cityofadelaide.com.au. Please note, applications received via this email address will not be considered.

Manager Public Libraries

Closing Date
Contact Officer
Louise Denoon
Contact Number
E: Louise.Denoon@slq.qld.gov.au
Location
State Library of Queensland, QLD

Manager Public Libraries

State Library (Organisation site)
Stanley Place, Queensland Cultural Centre, South Brisbane

As the Manager of the Public Libraries branch within the Community Partnerships portfolio, you will lead State Library's partnership with local government to deliver future-focused, sustainable public library services that meet the needs of Queenslanders.

A key focus of the role is leading the administration and oversight of public library funding, with accountability for the governance, performance and assurance of systems and workforce arrangements that support sustainable, high-quality library services across Queensland, within methodologies and frameworks approved by Queensland Government and the Library Board of Queensland.

Job details

  • Position status: Permanent
  • Position type: Flexible full-time
  • Occupational group: Management
  • Classification: AO8
  • Workplace Location: Brisbane Inner City
  • Job ad reference: QLD/SLQ703929
  • Closing date: 09-Nov-2026
  • Yearly salary: $154788 - $163554
  • Fortnightly salary: $5,933 - $6,269
  • Total remuneration: $176,864 up to $186,881
  • Job duration: Permanent
  • Contact person: Louise Denoon
  • Contact details: Louise.Denoon@slq.qld.gov.au
    Access the National Relay Service

Your key responsibilities will be:

  • Providing leadership for the expenditure, governance, assurance, performance monitoring and evaluation of public library funding programs provided to local governments, and for funding retained for statewide services, in accordance with funding methodologies and frameworks approved by the Minister and the Library Board.
  • Building and maintaining strategic and operational relationships with local government, state government and sector partners to support the effective delivery, governance and performance of statewide public library services.
  • Exercising delegated authority for branch-level decision-making, including prioritisation of work programs, allocation of resources, management of risks and resolution of issues, and providing strategic advice, analysis and recommendations to the Executive Director, Community Partnerships, and through the Executive Director to the State Librarian and CEO, including on matters that may require executive or statutory consideration.
  • Leading and managing the Public Libraries branch workforce, including setting direction, managing performance, supporting capability development and ensuring alignment with organisational priorities, approved frameworks and governance expectations.
  • Setting and Implementing the direction and priorities for statewide projects, campaigns and professional development initiatives, within approved funding and governance frameworks, and overseeing their design, delivery, evaluation and impact.
  • Contributing to a positive and safe work environment by modelling culturally capable, inclusive, respectful and ethical conduct.

Qualification Technical/Educational
To be considered for this role, you are required to hold a current open Queensland Driver Licence.

The role description will outline any qualifications, licences and specific requirements of the role. If you are interested in this job we encourage you to read the attached role description and talk to the contact officer.

  • Applications will remain current for a period of up to 12 months and may be considered for other vacancies (identical or similar).
  • Appointments are subject to criminal history checks in accordance with section 52 of the Public Sector Act 2022.
  • Prior to appointment, current and previous public sector employees are required to disclose any history of serious disciplinary action in accordance with section 71 of the Public Sector Act 2022.
  • All employees are required to disclose any interest/s that conflict, may conflict or may be perceived to conflict with the discharge of their duties in accordance with section 89, 182 or 183 of the Public Sector Act 2022.

***APPLICANTS ARE REQUESTED TO APPLY ONLINE - scroll down and click the 'APPLY ONLINE' button*** APPLY HERE

Please note any documents attached to Smart Jobs should be in Microsoft Word or PDF format. Please do not upload zipped files.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

Library Officers

Closing Date
Contact Officer
N/A
Contact Number
N/A
Location
Rockhampton Regional Council, QLD

Library Officers

  • Casual
  • Supportive Work/Life Balance
  • $55.19 per hour (LGIA Stream A Level 2) + Superannuation
  • Location – Rockhampton

Your new role

RRC Libraries are seeking energetic and customer-focused team members who understand the dynamics of a modern library and loves being of service.

As a Library Officer, you will have excellent people skills and be responsible for providing quality customer service to our diverse community.

As a member of the Client Services team, you will be keen to serve customers in many ways: - serving at the customer desk, performing shelving duties, delivering community programs, providing technology assistance, and supporting collection management. 

This position requires the completion of a satisfactory Criminal History Check - Police Certificate (Australia Wide Name Only Police Check).

What we are looking for

  • Passion for providing excellent customer service and building positive relationships with members of the community and fellow library staff.
  • Enthusiasm for library services including collections and resources, programming, digital technologies and a commitment to promoting reading, literacy and lifelong learning.
  • Highly effective communication skills to relate to people in all age and ability groups.
  • Ability to work across any of our four libraries in the Rockhampton Region.
  • Ability to undertake physical work that involves regular and repetitive movements such as bending, squatting and pushing trolleys, with ability to carry and lift up to 15kg (overhead).

What you'll get in return

As an employee of Rockhampton Regional Council, you will join a diverse and innovative team of more than 1000 employees supported by good leadership, who proudly deliver services and make a difference to the lives of people living and working within the region.

  • Supportive Work/Life Balance
  • A large employer with a strong values driven culture
  • 12% employer superannuation contribution, with the option to salary sacrifice up to an additional 6%
  • Ongoing training and development opportunities
  • Employee Assistance Program 

What you need to do next

To apply for this opportunity, please submit two documents:

  1. A 2-3 page Cover Letter addressing the Application Criteria below;
  2. Your Current resume.

Application Criteria

  • Customer focused and the ability to respond promptly and compassionately to a diverse range of customer and service needs with knowledge and compassion.
  • Customer service work experience relevant to the position and/or work experience in the Library field. (Experience in public Library environment and qualifications relevant to the position, eg; Certificate III in Library & Information Services are desirable).
  • Experience and enthusiasm for developing and delivering engaging and impactful community programs.
  • Strong team player with a passion for libraries that promotes a positive work environment and the ability to display initiative.  

Please use Council’s cover letter template and ensure you clearly label each Application Criteria in your cover letter.

Click the ‘Apply’ button to complete your online application.

Applications Close: Monday 2 November 2026 at Midnight (AEST) | APPLY HERE

Position Description - Library Officer (Casual) - 1399 - September 2026.pdf

Program Leader Libraries

Closing Date
Contact Officer
Barb Franklin
Contact Number
(07) 4846 3393 or E: Barbara.Franklin@isaac.qld.gov.au
Location
Isaac Regional Council, QLD

Program Leader Libraries

Applications closing on 13 November 2026, 05:00 PM

Program Leader - Libraries – Isaac Region

Isaac Regional Council is seeking a motivated and experienced individual to join our team as Program Leader - Libraries. In this rewarding role, you will lead, coordinate and continuously improve library services across the Isaac region, ensuring accessible, inclusive and high-quality experiences for our communities. You will provide professional leadership in the delivery of library operations, collections, programs and systems, while supporting Community Hubs staff to deliver contemporary services that foster lifelong learning, community connection and engagement.

Please refer to the Position Description on Councils website for the position specific accountabilities and key competencies

Key Competencies
Qualifications – Mandatory

  • Valid Driver Licence

Working with Children Blue Card (must be obtained prior to the commencement in the role)

If you are successful in this position, you will receive:

  • Salary $108,804.00 - $118,512.00 per annum (Stream A, Level 6-7)
  • Nominally 72.5 hours per fortnight (Monday to Friday)
  • 5 weeks annual leave @ 17.5% loading
  • RDO’s in accordance with Council Policy
  • Up to 14.5% super in accordance with Council Policy
  • Discounted Corporate Health Cover through multiple providers with competitive extras and coverage benefits
  • Amazing opportunities to further your intended career path by way of succession planning, career development opportunities (e.g., upskilling through education, qualifications, etc.)


For more details on this exciting position contact the Coordinator Community Hubs during business hours: Barb Franklin: (07) 4846 3393 or email Barbara.Franklin@isaac.qld.gov.au

BEFORE YOU APPLY - ensure to visit https://www.isaac.qld.gov.au/careers to review the position description on Isaac Regional Council’s website, as it may contain details relevant to the application questions.

How to Apply:
To apply, please submit your application online, including the following:

· Cover Letter: A cover letter addressing the Selection Criteria outlined in the Position Description. Describe how your skills and experience align with the requirements of the role. Provide specific examples from your past experiences that demonstrate your suitability for the position.
· Resume: A resume capturing your employment history, qualifications, and details of two referees. The most appropriate referees are your present supervisor or your immediate past supervisor that is relevant to the role advertised.

Applications Close: Friday 13 November 2026 | APPLY HERE

IRC has the right to commence the recruitment process prior to the closing date.

Isaac Regional Council is an equal opportunity employer. Aboriginal and/or Torres Strait Islander people and disadvantaged job seekers are encouraged to apply. Only people with the right to work in Australia may apply for this position.

Systems Librarian

Closing Date
Contact Officer
Valeria Gryadunova, Coordinator Library Business and Systems
Contact Number
(02) 9093 6400 or E: Valeria.Gryadunova@randwick.nsw.gov.au
Location
Randwick City Council, NSW

Systems Librarian

Req #824

Lionel Bowen Library / Margaret Martin Library / Malabar Library, 669-673 Anzac Parade, Maroubra, New South Wales, Australia

Job Description

  • Closing date: 11:59pm AEST on Monday 2 November 2026
  • Status: Permanent Full-Time (35 hours per week)
  • Salary: $104,584 - $120,272 per annum + 12% superannuation 

Randwick City Council is an innovative and progressive Council committed to serving our vibrant community on the eastern beaches of Sydney. Our Business and Systems Team is seeking a Systems Librarian

Purpose:

Provide specialist administration and support of the Library Management System (Polaris) and associated library technologies, ensuring reliable access to library collections, digital resources and customer-facing services.

About the role: 

  • Administer, maintain and enhance the Library Management System (Polaris) and associated integrations, ensuring systems remain reliable, functional and aligned with operational requirements.
  • Coordinate the operation, maintenance and continuous improvement of library technology systems and customer-facing technologies, including RFID, print, payment and room booking management system and other library technology services.
  • Collect, analyse and report on the performance and usage of library systems, collections and customer-facing technologies. Prepare statistical and operational reports, undertake collection and circulation analysis, monitor borrowing patterns, resource usage and service performance, and provide insights to support collection management, service planning and continuous improvement across Library Services 

About you:

  • Tertiary qualifications in Information Management and Technology/Library and Information Services (eligible for ALIA membership), or equivalent relevant experience.
  • Demonstrated experience administering and supporting a Library Management System (LMS) and associated library technologies, such as RFID, print, payment and room booking management system and other customer-facing technologies
  • Experience coordinating technology projects and system enhancements, including planning, testing, implementation and upgrades. 

Further information:

View the position description online or contact Valeria Gryadunova, Coordinator Library Business and Systems on (02) 9093 6400 or Valeria.Gryadunova@randwick.nsw.gov.au.

Employment in this position requires a current Working with Children Check.

Once you click 'Apply Now' you will be required to answer a series of screening questions. Please draft your responses on a Word document so you can copy and paste them into your application.
Randwick City Council is an equal opportunity employer, and we value a diverse workforce and an inclusive culture. We encourage applications from Aboriginal and Torres Strait Islander peoples and people of all identities.

If you encounter any issues with your application, including upload, please try using an alternate browser or clearing your cache and cookies. If you continue to encounter errors, contact Employee Experience on 9093 6850 or employee.experience@randwick.nsw.gov.au. 

APPLY HERE

Programs Library Technician - Adults & Inclusion

Closing Date
Contact Officer
Ellen Worgan
Contact Number
M: 0432 316 929
Location
City of Ryde, NSW

Programs Library Technician - Adults & Inclusion

Job No: COR1759 | Location: Ryde, NSW

Create meaningful community connections through innovative library programs. In this part-time role (28 hours per week), you'll develop and deliver engaging experiences that support learning, wellbeing and social connection across our diverse community.

About Us

City of Ryde, just 12 kilometres from Sydney CBD, is a place of unique lifestyle and opportunity. It is home to an engaged and culturally diverse community of around 130,000 people, and a strong and growing Smart City economy including more than 13,000 local businesses, Macquarie Park, world-class hospitals, and a leading university. All balanced with beautiful bushland, riverfront parks, open spaces, and sport facilities.

Our council delivers a broad range of services, projects, programs, and events. We are actively committed to innovation, sustainability, resilience and providing exceptional customer experiences, and this relies on attracting and keeping great people. We offer a range of benefits, including health and wellbeing programs, a learning and development program including study support, and a reward and recognition program.

The City of Ryde Libraries provides a space for our communities to imagine, connect and learn. The Library Service operates across five branches including Ryde, North Ryde, Eastwood, West Ryde and Gladesville as well as a significant online library. Our libraries are vibrant, contemporary and welcoming places in the local community. City of Ryde Libraries continue to innovate and strengthen our services with an emphasis on engaging our diverse community and providing public libraries that support the cultural, educational, recreational and information needs.

About the Role

Reporting to the Programs & Engagement Librarian, this is a permanent part-time position working 28 hours per week. The purpose of this role is to maximise community satisfaction with City of Ryde Libraries through supporting the development and delivery of high-quality community engagement programs for adults, seniors and people living with a disability.

The library operates in a team environment. The role involves extensive collaboration with Library teams and other areas of Council to deliver strategic objectives and initiatives.

About You

Are you passionate about engaging with diverse communities? Do you take pride in delivering accessible and exciting adult library programs?

We are seeking an experienced Library Programs Technician – Adults & Inclusion within the Library Programs Team. In this role you will combine your passion and experience in planning and delivering library programs with a focus on adults, seniors and people living with a disability. You will develop and foster strong relationships with your team and with internal and external partners to innovate and facilitate high-quality programs supporting Readers’ Advisory, digital literacy, creativity and social connection.

Key responsibilities include:

  • Assisting in the development, delivery and promotion of a diverse and high-quality range of programs and activities suitable for identified target groups with a focus on adults, seniors and people living with a disability, including technology, creative, educational and Readers’ Advisory programs
  • Maintaining specialist information services including the Community Information Database
  • Supporting programs and activities suitable for a range of audiences that may include children and young adults, seniors and homebound community members, CALD and Council staff
  • Supporting Library outreach and partnerships, including delivery of community engagement initiatives and maintenance of the Library Exhibition Program
  • Providing professional and responsive customer and information services
  • Providing leadership for customer service shifts when assigned Shift Supervisor
  • Contributing to and support the achievement of Library Service goals as identified in City of Ryde’s strategic and planning documents

Key Requirements

  • Diploma of Library and Information Science or equivalent library technician qualification recognised by the Australian Library and Information Association (ALIA)
  • Working With Children Check
  • Current Driver’s Licence (Class C)
  • Demonstrated experience in the development, delivery and/or promotion of innovative and diverse programs and activities, including providing quality learning opportunities and cultural experiences
  • Demonstrated experience in the delivery of digital literacy programs and activities for current and emerging technologies
  • Excellent oral and written English language communication skills
  • Excellent interpersonal skills
  • High level customer service skills and experience
  • Knowledge of and enthusiasm for information technology and troubleshooting

Your commencing annual salary will range from $73,267.92 to $91,584.90 + superannuation, dependent on the skills, qualifications and relevant experience of the suitable candidate.

Culture & Benefits

  • Long service leave after 5 years, then accrued monthly
  • 18 weeks paid parental leave
  • 3 extra grant days at Christmas to ensure you have time to enjoy the holiday
  • Annual performance reviews and Award increases
  • Opportunity to sign up as a fitness passport member
  • Various health & well-being initiatives (i.e. flu vaccinations, health checks, etc.)

How to apply

Apply now using our fast, easy to use on-line application process. In addition to answering the on-line application questions shown below, you will need to attach your resume, a copy of your relevant qualifications, and a copy of your license to complete the application process.  Please note, you are not required to submit a separate cover letter or a statement addressing selection criteria. 

Closing Date:  Sunday 1st November at 11:30PM | APPLY HERE

If you would like to know more, please see the Position Description or contact Ellen Worgan on 0432 316 929 for a confidential discussion.

City of Ryde is committed to Equal Employment and Child Safety

Library Trainee

Closing Date
Contact Officer
Luke Morris - Team Leader Library Programs
Contact Number
M: 0458 423 970
Location
Shellharbour City Council, NSW

Library Trainee

Job No: SHELL1474 | Location: Shellharbour NSW

Love books, technology, creativity and helping people? Join Shellharbour City Libraries as a Library Trainee and start your career while earning and learning.

This exciting opportunity will see you gain real-world experience across customer service, library collections, digital resources and community programs, while completing a nationally recognised qualification.

No two days are the same as you help create welcoming spaces, support lifelong learning and make a positive impact on the local community.

The traineeship combines practical workplace experience with structured learning and training, both supported by council. 

This opportunity is open to school leavers and mature-age applicants who are eligible for admission to the Diploma in Library & Information Studies.

Council's Cadet, Apprentice and Trainee (CAT) Program aims to build a skilled workforce by creating employment opportunities and developing future talent. As part of the program, you'll receive ongoing training, mentoring and support from experienced professionals while completing a nationally recognised qualification and gaining valuable industry experience.

For more information on our CAT Program, click here.

We offer:

Shellharbour City Council offers a high performing and sustainable organisation to deliver outcomes for the community through leadership, collaboration and innovation. We have exciting, rewarding career opportunities and flexible working arrangements to support a healthy work/life balance. 

  • Temporary full time, 35 hours per week with access to flexi-time including evening and weekend shifts, up to 24 months (or the duration of the traineeship)
  • Commencing in early 2027
  • Salary up to $838.00 per week (based on school level achieved & years out of school with a range from $412.70 for a school leaver up to $838.00 for 5+ years out of school)
  • Plus 12% superannuation
  • On the job training
  • Compulsory course costs are paid by Council
  • Up to 3 hours of study time per week
  • Plus benefits including novated leasing, retail discounts, corporate fitness programs, Employee Assistance Program (EAP) support & Learning & Development opportunities
  • Plus Annual Award Increases & Bi-annual bonus payments & weekly pay run
  • Plus a range of local government benefits, including one week 'My Leave', health & wellbeing initiatives as well as generous parental leave entitlements. 

For further information about the position, click here for the position description.

Contact: Luke Morris - Team Leader Library Programs on 0458 423 970. 

Closing date: Sunday, 1 November 2026 at 11:30pm. 

About us: 

Shellharbour City, located in the Illawarra region, is just 80 minutes south of Sydney and is home to over 86,000 people in a city that spans 154 square kilometres.  It's an area of great natural beauty - stretching west from the picturesque coastline to rolling pastures, set against the majestic backdrop of the Illawarra escarpment. 

Our dedication to be financially sustainable in an evolving environment, while striving for a great organisational culture and committing to employing staff who embrace our core values, has made Shellharbour City Council an employer of choice.

We have been recognised with numerous state and national awards in recent times, including eight wins for our First Nations Community the Yirran Muru (many pathways) playspace, as well as being presented as winners in the NSW Landscape Architecture Awards, Regional Achievement Awards, and Parks and Leisure Australia Regional Awards of Excellence.

Apply now...

Complete the application here by answering the questions, describing how your skills and experience are relevant to the position.  

Your Resume and qualifications can be attached on the NEXT page.

Once you start your online application, you may save and return to this later, however incomplete applications will not be considered. You may wish to prepare your responses in a word document and then COPY and PASTE into the fields below. Your Resume and qualifications can be attached on the NEXT page.

When you have submitted your application, an email confirmation will be sent to your nominated email address. Please ensure you have the correct email address and check your inbox (including your "junk" inbox). 

For further information about the selection process including tips on how to address the selection criteria, please view our Guide to Applying.  

Shellharbour City Council is an Equal Opportunity Employer and values the unique strengths and talents of all people.  Aboriginal Torres Strait Islander people, people from culturally and linguistically diverse backgrounds and people with a disability are encouraged to apply.

At Shellharbour City Council we promote respect at work as a fundamental right for all and strive to create a workplace free from discrimination and harassment.  This commitment extends to the promotion of the rights of all children and young people to be safe from harm when interacting with our services and spaces. Our values, Collaboration, Accountability, Integrity, Respect and Sustainability underpin all we do.

Your decision to apply for a role at Shellharbour City Council is the first step in acknowledging your alignment to our values and aspirations to create a great workplace.

Apply Now!

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Library Officer (Yamba Library)

Closing Date
Contact Officer
Victoria Keane, Acting Regional Librarian
Contact Number
(02) 6641 0113
Location
Clarence Valley Council, NSW

Library Officer (Yamba Library)

Clarence Valley Council • Yamba, AU

Working at Clarence Valley Council

Our goal is simple. We want Clarence Valley to be a community full of opportunity. We know that starts with our people.

Located in the heart of the Northern Rivers, the Clarence Valley is a special place to call home. With over 100km of stunning beaches, national parks and 60 unique towns and villages to enjoy, we’ve got a massive backyard to look after.

As one of the region’s largest employers, we provide the job security and career opportunities of a large organisation, with the warmth and connection of a local team.

We’re currently working on some big plans to make the Valley even better by 2036, and we need people who are ready to roll up their sleeves and be a part of something truly important.

Your opportunity

Do you love connecting people with information, learning, and community?

We are seeking an enthusiastic and customer-focused Library Officer to join our dynamic Yamba Library team. This is an exciting opportunity to contribute to a welcoming community space where literacy, lifelong learning, creativity, and connection thrive.

As a Library Officer, you will play a key role in delivering high-quality library services to our community. Working as part of a dedicated team, you will assist customers, support library programs and events, maintain library collections, and help create positive experiences for library visitors of all ages.

Key Responsibilities

  • Provide exceptional customer service and information assistance
  • Plan, promote and deliver library programs, events, outreach activities and learning opportunities that support literacy, lifelong learning and community engagement
  • Support the day-to-day operation of Yamba Library and Community Centre, including oversight of the facility, service delivery and operational requirements, ensuring a positive customer experience and effective use of community spaces
  • Promote library services, resources and digital technologies
  • Assist customers with technology and digital literacy enquiries

What you’ll bring

  • Enjoys working with people from diverse backgrounds
  • Has excellent communication and customer service skills
  • Is enthusiastic, positive and team-oriented
  • Demonstrates strong organisational and time management skills
  • Is comfortable using computers, digital resources and technology
  • Has a genuine passion for community engagement and lifelong learning

Applications close at 11:30pm Tuesday 3 November 2026

To discuss this opportunity further, you can contact the hiring manager below for a confidential chat: Contact Victoria Keane, Acting Regional Librarian  (02) 6641 0113

All successful candidates will be required to undertake a drug and alcohol screening and a pre-employment medical check may be required.

This position is located at Council's Yamba Library, however, this may change should business needs identify other work locations to be more appropriate to deliver our services in the future.

At Clarence Valley Council, we believe our diversity is our strength. We strongly encourage applications from First Nations people, veterans, and individuals of all backgrounds and abilities.

Why our team chooses Clarence Valley Council

  • See the tangible results of your efforts in the streets, parks and infrastructure used by you and your loved ones every day.
  • We invest in your potential through leadership programs, internal secondments and specialised training to keep your career moving forward.
  • We empower you to lead a fulfilling life where family comes first - backed by a culture that genuinely respects your time.

We believe you shouldn’t have to choose between an impactful career and a relaxed, coastal lifestyle. That’s why we provide plenty of rewarding benefits so you can enjoy work and play in equal measure.

You’ll also be rewarded with a range of benefits

  • Our popular flex time offering gives you more time to spend with the people who matter most.
  • Our Fitness Passport program provides discounted gym and pool access, not just for you, but for your entire household.
  • Leadership programs, study assistance, internal secondments and on-the-job training to invest in your potential.
  • Your wellbeing is always a priority - we have a zero-harm commitment, and you can access 24/7 confidential support through our Employee Assistance Program (EAP).
  • Long service leave after 5 years employment.

APPLY HERE or via Council Careers HERE

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