Senior Library and Community Centre Officer

Community Services | Library

Closing date: 24/09/2026

About us

At the City of Bayswater, we believe that great communities are built by people who care. That’s why we’re guided by strong values, shared purpose, and a real passion for creating meaningful change. We prioritise sustainability, community wellbeing, and welcoming places where everyone can thrive. As an employer, we’re committed to a culture that values inclusion, balance, and personal growth. Whether you're starting your journey or building on experience, we offer the chance to develop your skills, contribute meaningfully to the community, and help shape the future of a vibrant and evolving community.

About the Position

This role supports the smooth, day‑to‑day operation of the City’s community centres and libraries, ensuring programs and services are delivered to a high standard. It provides onsite coordination, assists staff and volunteers, and delivers engaging activities that foster an inclusive and welcoming community environment.

When based in the Morley Community Centre, the role acts as the senior officer on duty and primary onsite contact, supports program delivery, provides operational oversight, resolves routine issues, and escalates complex matters when required. A strong customer‑service focus is essential.

Within the Library Service, the position provides specialist support for library systems, digital resources, technologies and collections, assisting customers and staff with complex enquiries and troubleshooting technical issues to ensure effective service delivery.

This position also undertakes key administrative, financial and procurement tasks and assists with monitoring budgets.  The role also provides day-to-day guidance and support to staff and volunteers and acts as a key operational contact at designated library and community centre locations.

A strong focus on safety and compliance is essential, including overseeing building maintenance, security, and emergency procedures. Through positive relationships and proactive engagement, the role contributes to an innovative, community‑focused service that enhances participation, learning and wellbeing.

There is one (1) full-time position and one (1) part-time position, with the following rosters;

Full-time position – 76 hours per fortnight

Monday: 9:00am – 5:30pm

Tuesday: 8:30am – 5:30pm

Wednesday: 8:30am – 3:30pm

Thursday: 8:30am – 5:30pm

Friday: 8:30am – 3:30pm

Part-time position – 38 hours per fortnight

Monday: 8:00am – 6:00pm

Wednesday: 8:30am – 7:00pm

While these are the regular rostered hours, both positions are required to work across the City’s three libraries and two community centres as operational needs require.

The full-time position has a primary community centre operational focus, while the part-time position is predominantly library based. Both positions may provide support across the City’s Library and Community Centre service.

Please specify which position you are applying for in your application.

About You  

You are a customer focused, solutions driven professional with a strong work ethic and the ability to manage complex or sensitive enquiries. Your leadership style is supportive and collaborative, enabling you to guide staff effectively in a dynamic service environment.

With experience in library operations, digital resources, collections and/or community-based services, together with a strong digital and systems capability, you bring a solid understanding of delivering high quality, community focused services and programs. You are an advanced problem solver who can troubleshoot technical, operational and customer issues. You have experience coordinating day-to-day operations, supporting staff and volunteers and exercising sound judgement when resolving issues and escalating more complex matters.

You are proficient with corporate systems, Microsoft Office, integrated data platforms and library management systems, and you can support others in using these tools effectively. You have demonstrated experience using and supporting library management systems, digital resources and associated technologies, with the ability to troubleshoot technical issues and provide advanced assistance to customers and colleagues.  Experience with collection management, cataloguing and library management systems will also be highly regarded. Experience undertaking financial and administrative processes, including procurement, receipting, purchase orders or budget monitoring, will be highly regarded. You work cooperatively within a team, contribute positively to shared goals and uphold the City’s values through your everyday actions.

You take responsibility for your decisions, approach your work ethically and efficiently, and actively look for ways to improve processes and enhance service quality. Curious, adaptable and open to change, you bring enthusiasm, professionalism and a positive attitude to every interaction.

What we offer

You will love working here because we believe we have great staff who are motivated and passionate about what they do.  We get to make a difference in the community which brings great job satisfaction.  We offer a competitive base salary of $82,568.93 per annum plus super, as well as access to City of Bayswater staff benefits including:

• Up to 5% matched super contributions, totalling up to 22% combined super
• 22 days Annual Leave plus 17.5% leave loading
• Option to purchase an additional 4 weeks of leave per year
• Flexible work arrangements
• Free aquatic and gym membership
• Training and development opportunities
• Employee health and wellbeing program
• Free onsite parking 
• Employee Assistance Program
• Corporate health insurance discounts 
• Diverse and inclusive work environment

Closing Date: 4pm, Thursday 24 September 2026

To view the Position Description and information about working for the City of Bayswater, please download the attachments below.

For any further queries please contact Evelina Dobrowolski, Library and Community Centre Manager on (08) 9272 0934.

The City of Bayswater reserves the right to close this advertisement prior to the closing date. Candidate screening and interviews may take place prior to the advertised close date. Applications may be used to fill subsequent vacancies.

TO APPLY click the "APPLY NOW" button HERE.

Applicants should include a current CV and a cover letter describing how you meet the requirements of the role.

JEREMY EDWARDS 
CHIEF EXECUTIVE OFFICER

The City of Bayswater is an Equal Opportunity Employer and we promote a workplace that values and foster the diversity of our staff. We strongly encourage applications from Aboriginal and Torres Strait Islander people, people with disabilities, people from culturally diverse backgrounds, the LGBQTIA+ community, and young people.
Attachments:
- How to Apply for Job Vacancy.pdf
- Industrial Agreement - Inside Employees 2026.pdf
- Information for Applicants.pdf
- PD Senior Library and Community Centre Officer.pdf

Customer Service Library Technician - Weekend

Job No: MEL1785 | Location: Melton

Part Time, Permanent Position
Saturday 11:30 am - 4:00pm & Sunday 12:50pm - 4:00pm

Salary Range $74,283 to $78,754 per annum + 12% Super pro rata

Salary offered will depend on level of skills and experience.

Why join Melton City Council?

Melton City Council is proud to serve one of Australia’s fastest-growing and most diverse communities. We are a forward-thinking local government committed to creating a city where everyone feels welcome, supported, and empowered.

As a Council, we are driven by innovation, inclusion, and excellence. We deliver high-quality services and infrastructure, promote lifelong learning, and champion health and wellbeing across our municipality. Our team plays a vital role in shaping a vibrant, sustainable future for our residents.

Working with us means being part of a collaborative and inclusive culture that values your growth. We offer:

• Professional and personal development opportunities
• Generous leave entitlements and flexible work arrangements
• A dynamic workplace close to home, surrounded by heritage charm, green spaces, and modern amenities

Join us and help build a city that thrives—where your work makes a real difference every day.

The Opportunity

As a member of the team, you will have the opportunity to engage with the community around collections, technology to supporting lifelong learning.

This position reports to Team Leader Library Customer Experience.

This position services both internal and external stakeholders, including library members, library staff, and the general public.

In this role you will

• Ensure customers have a positive experience in our Library and Learning Hubs by delivering high quality customer service.
• Support the learning outcomes of residents by assisting in the use of resources, technology and online library platforms, and delivering literacy and learning programs.

Key Responsibilities

• Deliver high quality customer service across the library service to ensure customers have a positive experience characterised by active engagement, providing direction to library officers as required.
• Participate in rostered library customer service shifts at library facilities or outreach points and proactively engage with customers to maximise their use of resources, equipment, technology and online platforms.
• Undertake library tasks including joining new members, tours of library facilities, issuing and returning loans, event bookings, collecting fees, information and directional enquiries.
• Contribute to maintenance and development of the library collection through shelving, shelf tidying, displays, and providing input in relation to area of responsibility.
• Support the delivery of learning, literacy and outreach programs across the library service and at external locations by facilitating and delivering programs as required.

To view the Position Description, click here.

About you

To be successful in this role you will have the following:

• A post-secondary qualification acceptable for technician membership of the Australian Library and Information Association together, or lesser qualification together with relevant public library experience.
• Excellent customer service and verbal communication skills, including the ability to develop rapport and work effectively with a broad range of stakeholders from diverse backgrounds, including staff, general public, and community organisations.
• Well-developed computer and information technology skills with the ability to provide assistance in the use of computers, photocopiers, wireless internet access and mobile devices.
• Sound ability to plan, organise and prioritise routine functions along with specific daily and weekly tasks.
• Demonstrated ability to work as a team member and interact positively with employees.
• Current valid Victorian Driver’s Licence.
• Must hold or be able to obtain an Employee Working with Children Check.

Culture and Values

Our vision for our community is to be: "A vibrant, safe and liveable city accessible to all" and that means there’s a place here for you too. Our organisational values represent us as an established growth Council and the values are reflected in everything we do; our decision-making, our actions and our service provision to the community. Council has a diverse and vibrant organisation and we’d love to have you join us to help shape a city for the future.

We are Vibrant MELTON. Our values are:

• Motivate
• Empower
• Lead
• Trust
• Open
• Nurture 

Benefits

There are a number of great reasons why our people love working at Melton City Council: 

Staff Benefits | Melton City Council

• 5 weeks annual leave* 
• Genuine Flexible work options
• Extensive Career Development & Leadership Programs
• Access to the Local Government Employee Health Plan (GMHBA) with exclusive benefits
• 16 weeks Paid Parental Leave (Super is paid during parental leave)* 
• 3 weeks Paid Secondary Carer Leave*
• Wellbeing initiatives

*Eligible for Full Time positions or for Fixed term positions eligible after 12 months of employment. 

How To Apply

If you require further information about the position, please contact Nick Tomé, Team Leader Library Customer Experience on (03) 9747 5913.

Applications must include a Resume and address the Key Selection Criteria outlining your suitability to the role. To address the Key Selection Criteria, you will need to write short statements explaining how you meet the criteria, or how you demonstrate the capability. We encourage you to keep your responses concise. 

To be eligible for employment at Melton City Council you must be legally entitled to work in Australia.

All successful applicants will need to undertake pre-employment requirements including but not limited to a satisfactory criminal history record check. Successful applicants must be able to comply with any public health orders applicable to local government. 

We strongly encourage job applications from Aboriginal and Torres Strait Islander people, people with disabilities, LGBTIQA+ and people from culturally diverse backgrounds. If selected for an interview and you require any additional support or adjustments regarding interview arrangements, please advise the contact listed above in advance.

Melton City Council is committed to being a child safe organisation and has Zero tolerance for child abuse. Melton City Council is committed to creating and maintaining a child safe organisation where protecting children and preventing and responding to child abuse is at the centre of our everyday thinking and service delivery.

 Applications close 11:59pm Wednesday 23 September 2026

APPLY here with COUNCIL | APPLY here with SEEK

Library Programs and Services Officer

Job No: CoW12373 | Location: Whyalla

(Permanent Part Time)

• Are you passionate about creating programs and services that bring people together and make a difference in the community? 
• Join the Whyalla Public Library and help create engaging, inclusive experiences that support learning, connection and participation across our community. 

About the role:

The Library Programs and Services Officer plays an important role in developing and delivering programs, events and outreach initiatives that respond to the needs of our community.

Working closely with the Library team, volunteers, community organisations and other stakeholders, you will help deliver engaging library services both within the Library and out in the community. You will also coordinate the Home Library Service and support the volunteers who help deliver this important service.

In this role, you will:

• Develop, promote and deliver engaging library programs, events and outreach activities.
• Coordinate the Home Library Service and support its volunteers.
• Build relationships and work collaboratively with community organisations, businesses and other service providers.
• Deliver programs that encourage lifelong learning, wellbeing, creativity and social connection.
• Promote library programs and services through social media, online platforms and promotional materials.
• Provide friendly and inclusive customer service, information and technology support.
• Assist customers to access library technologies, digital resources and services.
• Support the preparation and promotion of library activities, exhibitions and events.
• Contribute ideas and improvements that help the Library continue to respond to the needs of the community.

About you:

You are approachable, organised and community focused, with the confidence to engage with people from a wide range of backgrounds. You enjoy turning ideas into engaging activities and are comfortable working both independently and collaboratively.

To succeed in this role, you will bring:

• Excellent customer service and communication skills.
• Strong organisation and time management skills, with the ability to balance competing priorities.
• Confidence using technology and the ability to assist others with digital systems and resources.
• An interest in developing and delivering engaging community programs and activities.
• The ability to build positive relationships with community members, volunteers and stakeholders.
• Confidence using Microsoft Office, social media and graphic design platforms such as Canva.
• Initiative, sound judgement and a willingness to learn, share knowledge and embrace new ways of working.
• An appreciation of the important role libraries play in literacy, lifelong learning and community connection.
• A current non-prohibited South Australian Working with Children Check.

This position forms part of the Library's roster rotation and requires flexibility to work rostered late nights and weekends.

If you're passionate about connecting people with programs, services and opportunities to learn, create and belong, we'd love to hear from you.

About the Whyalla City Council:

As a multifunctional regional Council, in addition to the usual Council services, we manage Early Learning Services, Airport, Cemetery, Crematorium and recreational facilities including Visitor Information Services. 

We are a progressive Council, committed to the pursuit of excellence and are always looking for opportunities to improve the quality of life for our community, now and into the future.

We stand by and embrace our core values when delivering each and every one of our services: We Belong, We Collaborate, We Deliver, We Serve.  

About the benefits:

• Competitive salary + 12% Superannuation with the ability to salary sacrifice
• Excellent Enterprise Agreement benefits with above award rates
• Opportunities for career growth and professional development
• Provision for uniform
• Employee Assistance Program and wellbeing support
• Special Pandemic Leave, and Family and Domestic Violence support
• Commuting to work when living in Whyalla is no more than 15 minutes

Further Information:

For more information in relation to position responsibilities, refer to the following: 

• PD - Library Programs and Services Officer

Enquiries can be directed to Natalie Williams, Library Coordinator at 0407 869 386 or natalie.williams@whyalla.sa.gov.au 

The remuneration for this role is in accordance with the South Australian Municipal Salaried Officers Award and Council's current Enterprise Agreement, commencing at Level 3 - $85,125, per annum, paid pro-rata for hours worked. . 

So be sure to Unearth Your Next Step right here in Whyalla – we’re waiting for you!

Apply:

• Applications must include your current resume and cover letter and must be submitted via Council’s recruitment portal. Applications submitted in any other platform will not be accepted.  Scroll down HERE past the image at the bottom of the original listing to commence the application process.  Please note, the application process will need to be completed in one session.
• Applications close 9:00AM, Monday 28 September 2026. Late applications will not be accepted.

Library Customer Service Digital Literacy Officer

• Job type: Part time
• Salary: $38.38 per hour
• Lodgement email: peopleandculture@plcc.sa.gov.au
• Lodgement URL: https://plcc.bamboohr.com/careers/119?source=aWQ9MjY%3D
• Application close date: 09 Oct 2026 5-00 pm

Attachments

Recruitment Information Pack - Library Customer Service Digital Literacy Officer

To view the responsibilities of the role and apply please visit Council's Recruitment Portal

Using the position description as a guide, your application should be addressed to Amy Lohmeyer, Acting Manager Library Operations, please include a brief cover letter addressing the key criteria of the position and your most recent resume including details of at least three employment referees.

If you would like to learn more, please reach out to our People and Culture team at peopleandculture@plcc.sa.gov.au or by telephone 08 8621 2386.

Applications will be assessed throughout the recruitment process and the opportunity to apply closes 5:00pm Friday 9th of October 2026.

The City of Port Lincoln is an Employer of Choice, Equal Opportunity Employer and a Smoke Free Workplace

Outreach Library Assistant

Job No: COG2108 | Location: Ashmore

• Role Overview
• Application Form
• Full Time / 9 Day Fortnight / 36 Hours Per Week
• Salary: From $72,603 plus superannuation  
• Position Brief - Outreach Library Assistant

 About Libraries

The Gold Coast community loves our libraries. They are popular, visible, and an integral City service highly valued by the community. The Gold Coast Libraries' offering is recognised as one of Australia's largest public library services and delivers on the City's aspirations to provide a leading-edge library service. Our libraries offer extensive services and activities designed to inspire, generate new ideas, inform, and encourage active participation, helping our community to connect, learn and grow.

About the role 

As an Outreach Library Assistant, you will be a key player in delivering library services to our customers across the Gold Coast.  

You will be travelling through the Gold Coast in our Library van, so a current “C” class driver licence is essential.  

Your responsibilities will include: 

• delivering library items and other resources across our network of libraries and Customer Service points
• re-stocking Library Kiosks
• maintaining remote Little Libraries
• processing new and returned library items  

For more information, including role responsibilities please view the position brief.

We’re looking for people who have: 

• possess emotional maturity and resilience, with the ability to make meaningful connections with our diverse customer base  
• are proficient with technology, including iPads, and able to quickly learn how to use new software applications
• prioritise safety and follow all WHS directions 
• have great customer service skills  
• are physically fit and able to load and unload up to 400 crates per day (weighing up to 16kgs each)
• hold a “C” class licence and be confident to drive a Toyota Hi-Ace van

Be part of shaping the Gold Coast’s future 

The Gold Coast is inspired by lifestyle and driven by opportunity. We are the second largest Council in Australia.  

We care about being the most flexible government organisation in Australia. We have a range of benefits to help you create the right balance:   

• 9-day fortnight  
• Flexible work arrangements to suit your lifestyle, including hybrid/work from home options, flexible working hours and locations  
• Personal and professional development courses 
• Access to 350+ fitness facilities through Fitness Passport  
• 4 free confidential counselling sessions a year for you or an immediate family member 
• 1 free nutritionist and financial advice session per year 

We pride ourselves on our shared mission of being a high-performing, customer-focused organisation which delivers value-for-money services to the community.  

How to apply
To submit your application, please click apply now and complete the application form. You will be required to upload your resume and a cover letter (no more than two pages) outlining how your skills, experience and personal attributes will enable you to be successful in this role. Please note that you may also be asked to provide relevant qualifications, where applicable.

Contact Person Carly Barnes  

Contact Email cbarnes@goldcoast.qld.gov.au  

Closing Date Sunday 27th September 2026/11:59pm AEDT   

Our selection process may include a one-way video interview via Criteria, a face-to-face or virtual interview via Microsoft Teams, reference checks via Xref and additional checks including police checks, employment history checks, qualification checks, pre-employment medical reviews and drug and alcohol testing.  

We’re committed to creating a diverse workplace and inclusive culture. We take pride in people who align with our high-performance principles. We believe that the diverse makeup of our workforce reflects the community we serve. We welcome applications from people of all backgrounds, experiences and identities, and encourage candidates to discuss any support or adjustments they may need throughout the recruitment process.

Apply Now

Literacy Services Officer

Make a meaningful community impact by delivering literacy programs that empower learners, support volunteers, and build lifelong skills.

• Closes: Mon 5 October 2026
• Category: Arts, Heritage & Libraries
• Location: Sunshine Coast
• Type: Permanent Part-time
• $93K – $101K Total Remuneration Package (pro-rata)
• $82K – $89K Base Salary (pro-rata)
• Location: Caloundra
• Vacancy No: 7191
• Permanent - Part time
• Applications close: Sunday, 4 October 2026 11:59pm AEST

Why work with us?

At Council, we’re proud of our region. We collaborate with community to achieve truly sustainable outcomes, enhance our enviable lifestyle, and create award-winning places and spaces that are uniquely Sunshine Coast. So, if you love it here as much as we do, and you want to shape our region for the future – you’ll want to join our team!

With the vision to be Australia’s most sustainable region - Connected. Liveable. Thriving, our region is a model of sustainability, where caring for our environment, creating vibrant communities and growing our local economy is a way of life.

About the Branch

The Arts, Heritage and Libraries Branch enriches the lives of Sunshine Coast residents and visitors through cultural leadership, learning opportunities, community connections, and access to knowledge and experiences. As part of Sunshine Coast Council's commitment to creating a connected, liveable and thriving region, the branch delivers services that strengthen community wellbeing and lifelong learning.

About the Role

As a Literacy Services Officer, you will play a key role in delivering literacy programs that support adult learners across the Sunshine Coast. Working closely with learners, volunteer tutors, community organisations and library staff, you will help coordinate programs, facilitate learning opportunities, provide administrative support, and build meaningful partnerships. This is a rewarding opportunity to make a direct and lasting difference in the lives of community members while contributing to an inclusive and supportive learning environment.

Key Responsibilities

• Deliver literacy services programs, volunteer training and literacy workshops.
• Recruit, assess and support literacy learners and volunteer tutors.
• Provide high-quality administrative, data management and customer service support.
• Build partnerships with community organisations, government agencies and training providers.

About You

Passionate about literacy and learning

You bring qualifications or equivalent experience in adult literacy, teaching, education or a related field, along with a genuine desire to help people achieve positive learning outcomes.

Experienced and community focused

You have demonstrated experience in adult literacy education and enjoy working with learners, volunteers and diverse community groups to create supportive and engaging learning experiences.

Organised and adaptable

You possess strong organisational and time management skills, can manage multiple priorities effectively, and work confidently both independently and collaboratively.

A skilled communicator

You have excellent customer service and communication skills, exercise sound judgement, and are confident using Microsoft Office and information management systems to deliver professional outcomes.

Our Culture & Employee Benefits

Council is committed to creating an inclusive, culturally diverse, healthy, skilled and dedicated workplace culture. As an employee you will enjoy a range of benefits and working styles to suit you:

• Wellbeing: Your wellbeing is important to us therefore we offer a number of different initiatives such as discounted health related memberships, fitness passport, employee assistance program and development opportunities. 
• Flexibility: We know it is important to balance life and work, therefore we offer flexible working including a 9-day fortnight and a hybrid WFH model that help you be your best.
• Extras: Those extras make a difference therefore we offer salary packaging options on novated leases, superannuation, smartphones and devices.

How to apply

Your written application should include:

• A 1-2 page cover letter demonstrating your ability to fulfil the mandatory and desirable requirements on the Position Profile. Keep the key responsibilities in mind when addressing this criteria; and
• A current resume or curriculum vitae.

Once you have these two documents ready, click ‘Apply Now’ and follow the prompts to complete your application.

APPLY HERE

Further Information

Helpful information to assist you in completing your application is available on the Sunshine Coast Council website.

To learn more about Council’s vision and projects, you can view the Corporate Plan 2025-2030.

For specific enquiries contact Angela Marczi during business hours on 07 5475 8956.

We're working hard to create an inclusive workplace that reflects the diverse community we serve. If you require adjustments at any stage of the recruitment process, please reach out to the Recruitment Team joinusnow@sunshinecoast.qld.gov.au.

At Sunshine Coast Council, we embrace differences in gender, age, ethnicity, race, cultural background including First Nations, disability, religion and sexual orientation. To deliver the best service to our region we want a workforce that reflects the diverse community that we serve. Sunshine Coast Council strongly encourages all suitable applicants to apply for this role.

Library Assistant – Programs and Engagement 

• Vacancy Reference Number: VRN26/27-044 
• Department: Corporate and Community Services 
• Location: Biloela 
• Employment Status: Full Time, Permanent 
• Remuneration: $79,259.74 - $84,222.97 Level 2 LGIA Stream A 
• Recruitment Commences: 9 September 2026 
• Recruitment Closes: 23 September 2026

TO APPLY Submit the following documentation via email or in person: 

• Application for Employment 
• Cover Letter 
• Resume 
• Copies of any relevant Qualification/Tickets/Licences are required to be submitted (please also include details in the application form) 

Your cover letter should outline qualifications, education and licences as well as abilities, skills and knowledge found on page two of the position description. Ensure you provide relevant examples where you have demonstrated your ability to perform the duties and responsibilities required in the position description. 

Email: enquiries@banana.qld.gov.au 

In person: Banana Shire Council Administration Office, 62 Valentine Plains Road, Biloela

Library Officer

At a Glance

Work type: 35 hrs per week
Salary: From $81,327.89 + 12% superannuation
Employment Type: Permanent Full time 
Closing date: 9pm, Sunday 20 September 2026

The City of Parramatta is in the midst of significant growth and transformation. With a community that brings together many cultures, skills and stories, a changing skyline and new investments, this is an exciting time to be part of the journey. Parramatta 2050 gives us a clear picture of where we’re heading; a connected, creative and sustainable City with opportunities for everyone. Every role at City of Parramatta contributes to this next chapter, helping us build a strong, thriving Parramatta for the people who live, work and spend time here.

At Council, we prioritise the safety and wellbeing of children and young people. We are committed to implementing child safe practices to create an environment where children feel safe and included. We screen candidates to ensure their suitability to work with children, this includes conducting National Police Checks, Working with Children Checks, and through reference checks. Our commitment to child safety is explained in Council's Child Safe Commitment Statement.

About the role

The Library Officer will work as part of a team and is responsible for delivering high quality day to day customer experience services, plans and programs, and use every customer interaction as an opportunity to build positive connections with the City of Parramatta.

In this role you will: 

• Deliver exceptional customer service through a proactive, customer-focused approach, ensuring positive experiences for all library visitors.
• Provide information, research and reference support to help customers access library resources, services and programs.
• Support digital literacy and technology use, assisting customers with ICT services, mobile apps and emerging technologies.
• Facilitate engaging community programs, including early literacy activities for children and digital learning programs for adults.
• Maintain library operations and environments, including collection management, shelving, customer service areas, and promoting library services and programs.

What’s on offer

We are offering a permanent full-time opportunity with a competitive remuneration package from $81,327.89 + 12% superannuation.

Your employee experience with City of Parramatta includes:

• Flexibility: Flexi‑time scheme (eligible roles), additional leave over the Christmas period
• Leave: 14 weeks paid parental leave, 15 days personal leave, Long Service Leave after 5 years
• Wellbeing: Employee led networks (ERGs), Fitness passport, Flu vaccinations, Employee Assistance Program (EAP), Ongoing wellbeing initiatives, Health insurance discounts.
• Location & Convenience: Central Parramatta location, discounted parking, Novated leasing
• Growth: Learning and development programs, leadership pathways, LinkedIn Learning

About you

The successful candidate is someone who brings: 

• Operational library and/or customer service experience, with a proven track record of achieving objectives. 
• Experience in providing a range of library or targeted customer programs.
• Experience of service delivery and improvement, with excellent communication skills and the ability to actively listen to and understand client needs. 
• Organised and self-motivated, a team player with a cooperative attitude and a mindset of inclusivity and support for colleagues.

To be considered for this role, you must meet the essential requirements in the Position Description, including:
Qualifications/Licences:

• Completion of an Australian Library and Information Association (ALIA) accredited Course, OR eligible membership of ALIA and relevant experience
•  Working with Children Check. 

Want to know more? 

Review our Values Flyer to learn more about the behaviours that guide how we work. Further details about this role can be found in the Position Description. 

For a confidential discussion, please contact the Recruitment team via recruimtent@cityofparramatta.nsw.gov.au.

How to apply

Applications must be submitted online by 9pm, Sunday 20 September 2026. Applications submitted by other means will not be accepted.

Please upload:

• Current resume and cover letter addressing the Position Description

Please note: Candidates who do not meet the essential qualification and licence requirements may not progress through the recruitment process.

As this is a child-related position, prohibited persons as defined under the NSW Child Protection Act are not eligible to apply.

A Paid Working with Children Check must be uploaded as part of your application. If you do not have a valid Working with Children Check and meet the remaining requirements of the role, please answer your pre-screening questions accordingly and reach out to Recruitment@cityofparramatta.nsw.gov.au to confirm that your WWCC is in progress.

Council is committed to providing a child safe environment and is guided by the NSW Child Safe Standards | Office of the Children's Guardian. For more information on Council's Child Safe Framework please visit Child Safe | City of Parramatta.

This position requires the preferred candidate to undergo the below pre employment compliance checks.

• Criminal history check:  A criminal history does not necessarily disqualify a prospective candidate from selection.  

The City of Parramatta supports a drug and alcohol‑free working environment. Employees may be subject to random testing.

How we work: Inclusion & Belonging
At the City of Parramatta, inclusion and belonging are central to how we work. We’re building a workforce that reflects our diverse community and value different perspectives and lived experiences. We welcome applications from Aboriginal and Torres Strait Islander peoples, people living with disability, people of all ages, women, culturally and linguistically diverse communities, LGBTQIA+ people, ADF veterans, and others who bring unique perspectives.

We are committed to a fair, inclusive, and accessible recruitment process and support reasonable adjustments throughout recruitment and employment – contact recruitment@cityofparramatta.nsw.gov.au for a confidential discussion.

Eligibility: Please note you must be an Australian or New Zealand citizen or a permanent resident in Australia to apply for this position. Applicants holding valid visas may be considered for Casual or Term contracts subject to their visa work conditions.

Apply Now

Library Assistant – Systems Innovation

• Closing date: 23/09/2026 11:59 PM AUS Eastern Standard Time
• Location: Lane Cove Library, Library Walk, Lane Cove
• Department: Library
• Employment type: Part-Time
• Work Arrangement: On-site
• Team: Library Services
• Hours: Permanent Part Time, 22.5 hours per week
• Salary: $41,652 - $43,731 per annum+ 12% superannuation

About the role

You will be responsible for contributing to the provision of quality customer service in the Lane Cove Libraries. You will be assisting with the processing and maintenance of resources for Library collections.

About you

To be successful in this role you will bring:

• A Higher School Certificate or equivalent qualifications and experience.
• Demonstrated commitment to the provision of high-quality customer service.
• Demonstrated ability to work in a team environment.
• Demonstrated ability to work under pressure and prioritise tasks.
• Demonstrated strong and effective verbal communication and interpersonal skills.
• Demonstrated ability to refer matters to senior staff on duty as appropriate.
• Ability to work evening and weekend shifts as required.
• A current ‘Paid Worker – Working with Children Check’ Clearance (NSW).
• Previous public library experience.
• Demonstrated book and audiovisual processing skills.

What we offer

We are committed to supporting our people to do their best work. You’ll have access to:

• Flexible work arrangements, including hybrid options for eligible roles.
• Annual performance reviews and salary progression.
• Extensive professional development and training.
• Employee wellness program and discounted gym memberships.
• Close to shops, cafes and the Lane Cove aquatic centre.

About Council

Located on the lower North Shore, Lane Cove is a vibrant, close-knit community with a leafy village atmosphere. We deliver best-value services and facilities to our residents while building a sustainable, inclusive future - one that empowers children, young people and families to feel safe and supported.

We are a place where people genuinely care about their work and each other. Inclusion and diversity are central to everything we do, and we welcome applications from people of all backgrounds, experiences and walks of life.

How to apply:

Please click on “Apply now” and complete the information requested. Applications are to include a resume, cover letter and answers to the online questions.

Further information regarding this role can be found in the Position Description or by contacting Jillian Yau on (02) 9911 3634.

Salary range:

Salary: $41,652 - $43,731 per annum+ 12% superannuation

Closing date:

Applications close 23 September 2026 | APPLY NOW

Council is an equal opportunity employer. We reflect the community we serve and encourage applications from First Nations peoples, people with disability, LGBTIQ+ individuals, and people from culturally and linguistically diverse backgrounds.

Community Outreach Library Technician

Melbourne, Victoria, Australia

Job Description

Community Outreach Library Technician 

Reference number: 11295

Closing date: 11:00pm, Monday 21 September 2026

• Full-time permanent position.
• Salary commencing at $78,842.83 per annum, plus 12% superannuation, commensurate with skills and experience.
• Library Band 4.

The Opportunity 

Moonee Valley Libraries is seeking a passionate and motivated Community Outreach Library Technician to play a key role in delivering high-quality customer service and outreach services across the municipality. Working as part of the Libraries and Learning team, you will engage with community members, partners and stakeholders across a range of outreach locations, including through our Library on the Move service.

This is an exciting opportunity to combine your library expertise, customer service skills and passion for community engagement to help ensure library services are accessible and responsive to the diverse needs of our community.

Key Responsibilities

• Deliver proactive, customer-focused library services and provide assistance with library equipment, technology, online resources, library apps, eBooks and mobile devices.
• Safely operate the Library on the Move van and deliver library services and outreach sessions at locations across the municipality.
• Ensure the Library on the Move van is appropriately equipped to effectively deliver library services and programs, including undertaking regular vehicle inspections and reporting any issues.
• Promote library services within the community and develop positive relationships with community members, partners and stakeholders.
• Assist with the development, delivery and evaluation of outreach programs.
• Work collaboratively with program facilitators and community organisations to support successful outreach activities.
• Provide supervision and training to library staff as required and undertake day-to-day supervisory responsibilities when rostered on as supervisor.
• Respond appropriately to customer enquiries, service issues and challenging situations, escalating matters where required.
• Provide relief at other library locations and contribute to the efficient operation of the library service.

Skills & Experience

The ideal candidate will have a Library Diploma qualification accepted by the Australian Library and Information Association (ALIA), or relevant experience in the provision of outreach and public library services, together with demonstrated customer service experience. Public library experience is highly desirable. You will have demonstrated reference and information skills, including familiarity with electronic resources, mobile devices and online library services, as well as sound computer literacy and the ability to undertake basic technology troubleshooting. You will have excellent interpersonal, verbal and written communication skills, strong organisational and time management skills, and the ability to work independently and collaboratively with a diverse range of people. Experience working with community organisations and program facilitators, together with the ability to safely drive and navigate a large vehicle, will be highly regarded. A current Victorian Driver’s Licence is required.

Next Steps

Applications must be submitted through our online system and should be in line with the Moonee Valley City Council Application Guide. Applications that do not meet these requirements may not be considered.

For further information, please view the Position Description and/or contact Roslyn Irons, Team Leader Avondale Heights Library & Learning Centre (03) 9243 1071 to seek further insights to the role.

Please note: Applications may be reviewed as they are received, and Council reserves the right to close this advertisement prior to the current closing date.

APPLY HERE

About Us

Moonee Valley is a great place to live, work and visit. We are a local government within the north-west metropolitan area of Melbourne, providing a range of services to some 130,000 residents and over 10,000 businesses. 

Our 1,200 employees bring their differing backgrounds, experiences and unique perspectives to our collaborative environment, and are supported to share ideas, initiatives and talent, making a positive impact on our community for now and in the future.

Some of the great benefits of working at Moonee Valley City Council are flexible working conditions, learning and development opportunities, supportive leadership and various staff benefits.

Our Council offices are located in the heart of our vibrant, diverse community with great food, cafes and green spaces nearby. We have excellent public transport at our doorstep as well as cycling access for our employees.

At Moonee Valley City Council, we pride ourselves on having job opportunities which make a real difference in the community and having a workplace which values everyone’s unique skills and attributes.

Our Culture of Inclusion

If you are interested in the role but feel you may not meet the full range of selection criteria, we encourage you to contact us to discuss your experience and application for this position.

We don’t just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our services and our community. With a focus on inclusion, accessibility and flexibility, we'll support you at every stage of your career. We recognise the importance of balance and embrace work agility, understanding that this means different things to each and every one of our employees.

Moonee Valley City Council is proud to be an Equal Opportunity and Child Safe employer and we value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability. If you have a reasonable adjustment, support or access requirement, we encourage you to let us know through your application or email H2@mvcc.vic.gov.au or call 9243 1122.