Team Leader (Mooroolbark Library)

Located at: Mooroolbark Library

Classification: Band 5, Level A-D,  $82,312 – $96,102

• Permanent Full time – 38 hours per week (with ADO)
• 11.5% Superannuation

About the role:

Your Library is seeking a Team Leader who is able to lead and facilitate a positive and collaborative culture for our Mooroolbark Library team.

About You:     

You will be a flexible and team-oriented person who is ready to lead library services with a level of innovation, creativity and a passion for serving the unique and diverse Belgrave community. 

Your previous experience will equip you with a well-developed understanding of what makes a modern and progressive public library service, and how that translates to the provision of a quality customer experience that is truly welcoming, responsive and inclusive to the community.

How to apply:

Before applying for this position, applicants should read the Position Description. 

Your application must include:

1. Your current resume
2. A statement addressing the Key Selection Criteria  

Your Library reserves its right to exclude from interview applicants if they do not satisfactorily meet the Key Selection Criteria. Late applications will not be accepted. 

Applications will only be accepted via jobs@yourlibrary.vic.gov.au. Hard copy applications will not be considered. 

Applications close 11:59pm, Sunday 6 April, 2025

Interviews will be held the week of 7th April.   

Further enquiries: 

To find out more about the role before you apply, you can contact one of our Regional Managers, Emma Jahn on (03) 9800 6440 or Chantell Harriss on (03) 9800 6414. 

We look forward to receiving your application.

Download Position Description

Team Leader (Belgrave Library)

Located at: Belgrave Library

Classification: Band 5, Level A-D,  $82,312 – $96,102

• Permanent Full time – 38 hours per week (with ADO)
• 11.5% Superannuation

About the role:

Your Library is seeking a Team Leader who is able to lead and facilitate a positive and collaborative culture for our Belgrave Library team.

About You:     

You will be a flexible and team-oriented person who is ready to lead library services with a level of innovation, creativity and a passion for serving the unique and diverse Belgrave community. 

Your previous experience will equip you with a well-developed understanding of what makes a modern and progressive public library service, and how that translates to the provision of a quality customer experience that is truly welcoming, responsive and inclusive to the community.

How to apply:

Before applying for this position, applicants should read the Position Description. 

Your application must include:

1. Your current resume
2. A statement addressing the Key Selection Criteria  

Your Library reserves its right to exclude from interview applicants if they do not satisfactorily meet the Key Selection Criteria. Late applications will not be accepted. 

Applications will only be accepted via jobs@yourlibrary.vic.gov.au. Hard copy applications will not be considered. 

Applications close 11:59pm, Sunday 6 April, 2025

Interviews will be held the week of 7th April.   

Further enquiries: 

To find out more about the role before you apply, you can contact one of our Regional Managers, Emma Jahn on (03) 9800 6440 or Chantell Harriss on (03) 9800 6414. 

We look forward to receiving your application.

Download Position Description

Customer Service Officers

Applications closing on 26 March 2025, 11:00 PM

• Reference number: BR28
• Job Type: Part Time
• Package: $64,842 - $70,511 (Pro-rata) + Superannuation
• Position Description: BR28-Customer-Service-Officer-2024.pdf (PDF, 313KB)

Customer Service Officer
Ongoing Part Time x 2
Position 1 – 96.5 hours per four week period (based at Doncaster Library, with regular shifts at Blackburn Library and Box Hill Library)
Position 2 - 61.5 hours per four week period (based at Nunawading Library and a regular shift at Blackburn Library)
$64,842 - $70,511 (pro rata) + Superannuation

Whitehorse Manningham Libraries are currently recruiting for an two ongoing Customer Service Officers. The successful applicants will have excellent customer service skills and be comfortable working with a range of different technologies and people.

Whilst these positions have home base locations, applicants must be able to work at any of the Whitehorse Manningham Library Branches and have the flexibility to work a variety of days and shifts, including week days and weekends. Details of the shift requirements and position description are provided in the Candidate Information Pack, available via the provided links.

Applications must include:

• A cover letter addressed to the Chief Executive Officer, Sally Both, stating the position you are applying for.
• A resume
• A response to the key selection criteria

WML offers the following benefits:

• Access to professional development opportunities that support our commitment to life-long learning and a skilled workforce
• Purchased leave arrangements and carry-over arrangements from the Local Government sector
• Employee Assistance Program for staff and their immediate family members
• Annual free flu vaccination
• Ability to salary sacrifice superannuation

All applications must be submitted via the Apply Link on the website or directly to applicants@wml.vic.gov.au.

Applications close: 11pm Wednesday 26 March 2025 | Apply Here

Enquiries: Jonathan Gosden (03) 9896 4333

Please note only shortlisted applicants will be contacted - telephone screening may also apply.

Related Information

• Come work with us!
• Values-Statement.pdf(PDF, 125KB)
• Candidate-information-pack-Customer-Service-Officer-March-2025.pdf(PDF, 620KB)

Library and Galleries Customer Service Officer

Temporary Opportunities – Part-time Hours

Are you passionate about connecting the community with library services, art, and culture? Do you thrive on delivering exceptional customer service and working with the community to make a positive impact? Join us as a Library and Galleries Customer Service Officer, a role that blends community and cultural engagement, and customer service!

LET’S EXPLORE THE JOB

As a Library and Galleries Customer Service Officer (known internally as Cultural experiences officer),, you will be integral to delivering exceptional community-focused services across our libraries and cultural facilities.

Primarily a front-of-house role, you will work across our library and/or gallery and museum services, warmly welcome visitors, manage inquiries, maintain floorspace and collections and support contemporary and progressive culturally based programming and events. As a versatile team member, you will ensure seamless service delivery, fostering enriching experiences for the community.

This role also involves leveraging technology, such as library management software and point of sale systems, to support individual client needs. Guiding clients in using our collections, services, and facilities, your work will bridge library services and cultural engagement, creating meaningful connections within the community.

Read the position statement and learn more about this exciting opportunity. Be advised, this role is referred to as the Cultural Experiences Officer within Council.

Conditions of Employment include:

Flexibility to work weekends, evenings, and school holiday periods is essential, as is the ability to adapt to varied tasks and locations. The role involves occasional travel and visits to external sites/depots, the requirement to undertake customer facing duties as required, including in a solo capacity. This role is applied to a rotating roster between, operating Monday through to Sunday; 8.00am to 9.00pm. A Working with Children’s Check for paid employment and a current Driver’s License is essential for this position.

LET’S HEAR ABOUT YOU

We are looking for a dynamic, proactive, and approachable individual with a passion for community service. Your ability to deliver exceptional customer service in libraries and galleries, will be crucial. Strong communication skills and the ability to handle diverse situations with professionalism and empathy are key to success in this role.

Your tech-savviness, including familiarity with library and event management software, will help you navigate both library and cultural programs seamlessly. The ideal candidate will hold a Certificate III (or equivalent) in Arts Administration, Library & Information Studies, or a related field, and have demonstrated experience in delivering community-focused programs.

By joining our team, you will play a key role in connecting the community with library services, cultural experiences, and programs that enrich lives. Apply today to make a meaningful impact in this unique and rewarding role!

LET’S REVEAL THE PERKS

• Competitive salary commencing from $38.07 per hour plus industry-leading 12 per cent superannuation
• Temporary Contract
• Part-time 17.5 hours per week
• Join our eligibility list for future temporary appointments
• Be mentored and work closely with Leaders and peers in a supportive, empowering, innovative and collaborative work environment
• We value your health and wellbeing and offer generous discounted gym memberships through our Corporate Fitness program, connect with colleagues through our social club, be inspired by regular wellbeing initiatives, annual flu vaccinations, and confidential support via our employee assistance (EAP) program
• Along with many other perks that come from choosing Lake Mac!

CHOOSE THE LAKE MAC WAY

We know it is our people that will shape the future of our city. That’s why we’re passionate about providing a workplace that empowers our staff to be creative, innovative and bold. When you join the team at Lake Macquarie City Council, you’re joining a group of people with a commitment to make our city even better. We’re proud of our city and the work we do, and we know you will be too.

We celebrate diversity and are committed to creating an inclusive workforce. We believe that a diverse network of employees, which truly reflects the people it serves and represents, is best equipped to understand and meet the needs of our community. We welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, the LGBTIQ+ community, refugees and people with disability. We understand the skills and attributes veterans can bring to our Council.

LET’S START

• If this job sounds like you, we would love to hear from you! Get your application in by midnight, Sunday 6 April 2025
• For enquiries related to the duties of the role, please contact Glenn Wardman on (02) 4921 0673 or gwardman@lakemac.nsw.gov.au
• If you need assistance with submitting your application, please Blair Stevenson, Talent Acquisition Advisor, (02) 4069 0083 or via email bstevenson@lakemac.nsw.gov.au
• Your experience throughout the application process matters to us. If you'd like feedback on your application or interview, don't hesitate to get in touch — we're here for you!
• To view the capability Framework – Role Profile relevant to this role, please click here.
• To complete your online application, you will be asked to upload a copy of your resume and provide responses to questions which are based on the criteria listed in the Position Statement.
• Please note that as part of Lake Macquarie City Council’s recruitment process, prior to an offer of employment being made, recommended candidates may be subject to a medical assessment.

APPLY on Councils Career Site

Coordinator Programs and Engagement – REQ 185

Temporary Part Time 
Specific Engagement - 64.75 hours per 4 week period
Commencing April 2025 until September 2025
Band 5 ($43.6402 – $50.7505 p.h.) + Super 
Watsonia Library 

About the Role 

Yarra Plenty Regional Library is seeking a temporary part time Coordinator Programs and Engagement.

As a valued part of the YPRL Team, you will actively promote and implement services and programs to ensure the important role of the library as a community hub and to positively contribute to the team environment. You will utilise your diverse creative skills to plan, coordinate and evaluate programs and other events with the community and utilising your technology skills and knowledge.

A requirement of this position is the regular delivery of story times in branch.  

As the Coordinator, you will: 

• Liaise with community groups, educational institutions, key stakeholders and the wider community.
• Plan, coordinate and evaluate library programs and events in collaboration with branch staff.
• Deliver programs in branch and at other library service points with a focus on outreach programming.
• Awareness of current library programming trends including STEAM and Literacy.
• Proficiency with technology and the ability to acquire new skills to keep up with emerging technologies and applications.
• Contribute to marketing to support library events and programs.
• Respond to a range of library operations that support customers in a self-serve environment based on high level of knowledge of library products and services, including circulation and collections management.
• Plan and deliver a diverse range of training to the public and staff.
• Contribute to the of the role of the library as a place for reading, learning and community.

 The role will also, in collaboration with other library coordinators and community groups, design and deliver a range of innovative outreach services and activities to increase access to and awareness of library services across the region.  

 About you 

You are known for your warmth and creativity, plus the ability to innovate and problem solve.  With a great ability in developing, implementing and coordinating programs and events and be able to utilise the your technology skills.  As the Coordinator Programs & Engagement you will build strong partnerships with community groups and work collaboratively with branch staff and all YPRL Coordinators.

You have the ability to gain co-operation and assistance from members of the public and other employees in providing library services, programs, events and activities guaranteeing an excellent customer service experience.  

Weeks 1-3
Thursday: 9am – 5pm
Friday: 9am – 5pm

Week 4
Thursday: 9am – 5pm
Friday: 9am – 5pm
Saturday: 9.45am – 5.15pm

How to apply   

Before applying for this position, applicants should read the Position Description.

To submit an application for this role, please prepare a statement addressing a response to the selection criteria, along with your current Resume and apply via Seek.     

This position will close on Monday 31 March at 11.59pm.  

 Interviews will be given to all eligible employees who fully meet and address the key selection criteria.  Please note that if you do not satisfactorily meet the key selection criteria you may be excluded from interview.   

Interviews will take place as suitable candidates are identified.  

For more information on the responsibilities of this opportunity please contact Barb Armstrong, Branch Manager at Watsonia at barmstrong@yprl.vic.gov.au or (03) 9435 2397.  

*Appointment to this role is subject to a satisfactory National Police Record Check, and Employment Working with Children Check. 

Customer Experience Officer – Casual

Casual shifts
Band 3 $35.14 to $38.83 per hour, plus casual loading

About Us
Connected Libraries are located in the City of Casey, which is one of Victoria’s largest, fastest growing and most diverse municipalities. We serve our community with 5 Libraries, a Library Lounge, 3 sets of 24/7 library lockers and a growing outreach service that extends across the municipality.

About the role
Connected Libraries are currently recruiting for a team of casuals to work across our various branches, including Bunjil Place, Cranbourne, Doveton, Endeavour Hills and Hampton Park Libraries.

Casual shifts can include day, evenings and Saturday morning shifts. A casual employee can accept a shift with the understanding that there is no firm advance commitment to ongoing work with an agreed pattern of work.

About You
We are ideally looking for highly flexible individuals who can accept shifts with minimal notice, are able to adapt quickly to fast paced working environments and thrive on providing excellent customer service skills with multi-cultural and diverse communities.

Key Selection Criteria

• The ability to effectively and efficiently provide friendly customer service

• Good interpersonal and communication skills with the ability to communicate with all ages across all levels of community

• Information technology and problem-solving skills in a range of information technology and software tools

• Demonstrated understanding of the role of public libraries in communities and a community focused approach to service delivery

• Demonstrate ability to work independently and as part of a team to meet organisational strategic outcomes

• Year 12 completed or equivalent

• Public Library experience desirable

• Driver’s licence

How to apply

Excited? If this sounds like you and you share in our vision to have an impact in our community, please view the position description.
We can’t wait to hear from you, get your application in today.

Please email covering letter (max. two pages) addressing the key selection criteria listed in the PD, plus resume (max. three pages) directly to: employment@connectedlibraries.org.au

Please do NOT apply directly through SEEK.

Applications close: Monday 31st March 2025 at 10am

At Connected Libraries we embrace our diverse community and encourage applications from everyone including people of Aboriginal & Torres Strait Islander background, people of diverse sexual orientation and gender, people from culturally and linguistically diverse backgrounds, and people of varied age, ability, and faith. Connected Libraries will give due consideration to any workplace adjustments to accommodate the needs of any prospective or existing staff member.

Connected Libraries is committed to providing an inclusive and welcoming environment and promoting cultural safety and wellbeing for children with zero tolerance for child abuse and harm.

Library Assistants

Job No: SHELL1183 | Location: Shellharbour NSW

Shellharbour City Council has exciting opportunities for passionate and skilled Library Assistants. Come and join our energetic, innovative Libraries and Museum team and help us showcase the dynamic services we offer our community.  You will add value to the customer experience by promoting library resources, programs and technology in a friendly and engaging way.

These permanent and temporary opportunities are based at our award winning City Library. There are also casual opportunities that work across all our library locations.  

About us: 

Shellharbour City, located in the Illawarra region, is just 80 minutes south of Sydney and is home to over 82,000 people in a city that spans 154 square kilometres.  It's an area of great natural beauty - stretching west from the picturesque coastline to rolling pastures, set against the majestic backdrop of the Illawarra escarpment. 

Our dedication to be financially sustainable in an evolving environment, while striving for a great organisational culture and committing to employing staff who embrace our core values, has made Shellharbour City Council an employer of choice.

We have been recognised with numerous state and national awards in recent times, including eight wins for our First Nations Community the Yirran Muru (many pathways) playspace, as well as being presented as winners in the NSW Landscape Architecture Awards, Regional Achievement Awards, and Parks and Leisure Australia Regional Awards of Excellence.

We offer:

Shellharbour City Council offers a high performing and sustainable organisation to deliver outcomes for the community through leadership, collaboration and innovation. We have exciting, rewarding career opportunities and flexible working arrangements to support a healthy work/life balance. 

• Permanent full time, 35 hours per week with access to flexi-time. Commencing salary range from $56,352 - $59,501 per annum 
• Temporary part time, 20 hours per week up to 30 June 2025. Commencing salary range from $619.25 - $644.27 per week
  • Working hours are; Monday 9am-2pm; Tuesday 9am-1pm; Wednesday 9am-1pm; Thursday 12:30pm - 8:00pm
• Casual opportunities across all our library locations. Salary is $38.70 per hour including casual loading
• Weekend and evening shifts are a requirement of this position
• Plus 11.5% superannuation
• Great culture with a strong, values led and progressive team 
• Enjoy our employee benefits programs and access to Novated lease options and significant retail discounts and corporate fitness programs, Employee Assistance Program (EAP), Provident Fund activities, weekly payrun and more. 
• Access to local government and employee benefits such as; LSL after five years, three weeks sick leave per annum, Health and wellbeing leave and more.

Please Note: This position requires a current "Working with Children Check" clearance in accordance with the 'Child Protection (WWC) Act 2012 for Paid workers

For further information about the position, click here for the position description.

Contact: Lisa Zanetti, Team Leader Library Experience on (02) 4221 6273.   

Closing date: Sunday, 30 March 2025 at 11:30pm.

Apply Now

Complete the application below the job listing HERE by answering the questions, describing how your skills and experience are relevant to the position.  

Your Resume and qualifications can be attached on the NEXT page.

Once you start your online application, you may save and return to this later, however incomplete applications will not be considered. You may wish to prepare your responses in a word document and then COPY and PASTE into the fields below. Your Resume and qualifications can be attached on the NEXT page.

When you have submitted your application, an email confirmation will be sent to your nominated email address. Please ensure you have the correct email address and check your inbox (including your "junk" inbox). 

For further information about the selection process including tips on how to address the selection criteria, please view our Guide To Applying.

Shellharbour City Council are an equal opportunities employer and promote the following;

We are a workplace free from discrimination and harassment. It is the responsibility of all employees to ensure that they treat our Community, Councillors, Customers and each other with respect and professionalism without regard to non-relevant criteria or distinctions.

We are committed to being a Child Safe Organisation. Our commitment promotes the rights of all children and young people to be safe from harm when interacting with our services and spaces. To realise our vision for a child-safe Shellharbour, we know that we must work together to ensure our children are given every opportunity to be safe, happy and thrive.

Shellharbour City Council are dedicated to building a workplace that celebrates diversity and promotes inclusivity. We recognise the unique strengths and talents that individuals with disabilities bring to our team, and we are committed to creating an environment where everyone can thrive. We invite individuals with disability to apply for positions at Shellharbour City Council and we commit to discussing reasonable adjustments to roles (such as work hours) and the work environment (for example, different office equipment) where we can, to enable people with a disability to join our team. By doing so, people with disability can contribute to the skills, experiences, and perspectives that make our team stronger. Together, we can create a workplace that reflects the diversity of our community and ensures that everyone has the opportunity to reach their full potential. At Shellharbour City Council, we believe that diversity is not just a policy—it's a reflection of who we are and what we stand for.

Our core values of collaboration, accountability, integrity, respect and sustainability represent who we are and what we expect of one another.

To work with us, you must be committed to role modelling our core values.

Library Information Systems Team Leader

Reference Number: S100-25-514

Closing Date: 07-04-2025

Employment Type: Permanent Full Time

Griffith is one of the most vibrant regional economies in Australia with a large export sector and mature and developing enterprises in value-added food & wine production, retail, residential and industrial development, tourism and agriculture. The city boasts a cosmopolitan lifestyle that has a young & diverse multi-cultural population with authentic cafes and the region’s renowned wine producers. Griffith City Council is proactive and energetic and passionate about creating ongoing opportunities for our growing population.

Council is seeking applications from enthusiastic motivated individuals for the following position.

LIBRARY INFORMATION SYSTEMS TEAM LEADER (Permanent)

To ensure the efficient and effective operation of the Library’s information systems encompassing the software and hardware requirements of the regional library service in order to optimise human/economic resources and customer satisfaction. To provide a proactive, efficient and courteous customer service experience to a diverse range of people.

Qualifications: The successful applicant will require Tertiary qualification in Library and/or Information Management or related field, with relevant experience; or, substantial equivalent experience in information systems operations and management.

To be considered for this position applicants must have a Working with Children Check Clearance Number for employment screening purposes.

To apply for a Working with Children Check Clearance Number, log onto and complete the online application form www.ocg.nsw.gov.au (in child related industry sector, tick clubs or other bodies providing services for children).

Hours of work: 35 hours per week. (Monday to Sunday)

Salary and conditions: Commencement annual salary from $83,933.12 to $92,325.87 (Grade 14), plus superannuation.

Griffith City Council offers;     

• Location & Lifestyle
• 4 weeks annual leave each year
• 3 weeks sick leave each year
• 5 weeks Long Service Leave after 5 years
• Career Development opportunities
• Employee Health & Assistance programs
• Access to the fitness passport program
• Fantastic opportunity to gain valuable experience

 Special conditions: This position is designated as a child-related position. It is an offence under NSW Legislation for a person convicted of a serious sex offence to apply for this position.

Only those with current rights to work in Australia may apply.

Applications close: Monday 7 April 2025 | APPLY HERE on Council's Job Board

If you have any questions about the role please contact Chris Robson on 1300 176 077.

Council is an Equal Employment Opportunity and Child Safe Organisation. We are committed to building a workplace culture that values diversity and inclusion, and welcome applications from Aboriginal and Torres Strait Islander people, workers of all ages, people with disabilities, people who identify as LGBTIQIA+ and those from culturally and linguistically diverse backgrounds. People with disability are encouraged to reach out so they can be supported in recruitment processes, to enable them to demonstrate their skills and capabilities to meet the requirements of the job.

[ View The Job Description ]
[ Preview The Position Requirements ]

Library Assistant (Part time - 1 day per week)

Reference Number: S100-25-516

Closing Date: 31-03-2025

Employment Type: Permanent Part Time

Griffith is one of the most vibrant regional economies in Australia with a large export sector and mature and developing enterprises in value-added food & wine production, retail, residential and industrial development, tourism and agriculture. The city boasts a cosmopolitan lifestyle that has a young & diverse multi-cultural population with authentic cafes and the region’s renowned wine producers. Griffith City Council is proactive and energetic and passionate about creating ongoing opportunities for our growing population.

Council is seeking applications from enthusiastic motivated individuals for the following position.

LIBRARY ASSISTANT– Permanent Part Time (1 day per week)

The Library Assistant will provide a proactive, efficient, courteous customer service and library experience to a diverse range of people.

Qualifications: Hold a current drivers licence Class ‘C”. Please include copies of all relevant licences and qualifications with your application.

To be considered for this position applicants must have a Working with Children Check Clearance Number for employment screening purposes.

To apply for a Working with Children Check Clearance Number, log onto and complete the online application form www.ocg.nsw.gov.au (in child related industry sector, tick clubs or other bodies providing services for children).

Hours and day of work: 7 hours per week. (Monday)

Salary and conditions: Commencement hourly rate from $33.3371 (Grade 6), plus superannuation.

Griffith City Council offers;     

• Location & Lifestyle
• Pro rata annual leave
• Pro rata sick leave
• Pro rata Long Service Leave after 5 years
• Career Development opportunities
• Employee Health & Assistance programs
• Access to the fitness passport program
• Fantastic opportunity to gain valuable experience

Special conditions:  Only those with current rights to work in Australia may apply. This position is designated as a child-related position. It is an offence under NSW Legislation for a person convicted of a serious sex offence to apply for this position.

Applications close: Monday 31 March 2025 | APPLY HERE on Council's Job Board

If you have any questions about the role please contact Sharmaine Delgado on 1300 176 077.

Council is an Equal Employment Opportunity and Child Safe Organisation. We are committed to building a workplace culture that values diversity and inclusion, and welcome applications from Aboriginal and Torres Strait Islander people, workers of all ages, people with disabilities, people who identify as LGBTIQIA+ and those from culturally and linguistically diverse backgrounds. People with disability are encouraged to reach out so they can be supported in recruitment processes, to enable them to demonstrate their skills and capabilities to meet the requirements of the job.

[ View The Job Description ]
[ Preview The Position Requirements ]