Warrumbungle Libraries Coordinator

Closing Date
Contact Officer
Manager Macquarie Regional Library
Contact Number
(02) 6801 4500
Location
Dubbo Regional Council, NSW

 

Warrumbungle Libraries Coordinator

Job No: DRC778 | Location: Coonabarabran

About us

We are Dubbo Regional Council, a large regional Council servicing a growing community of over 50,000 people. With an operating expenditure budget of approximately $200 million, we have 600 team members working across a diverse range of areas including planning, infrastructure, community and cultural services, administration, economic development, corporate business and recreational services. 

About Macquarie Regional Library

The Library serves a population of 69,209 across 25,168 square kilometres.  The Library provides a range of services and collections to three (3) local government areas of Dubbo Regional Council, Narromine Shire Council and Warrumbungle Shire Council. There is consistency in services and collections offered with high-level support from the Library’s Regional Office located in Dubbo. The Library Service has seven (7) branch library locations: Coolah; Coonabarabran; Dunedoo; Narromine; Trangie; Dubbo; Wellington; and service points at Baradine, Binnaway and Mendooran.

The Opportunity

The Coordinator is responsible for the delivery of high quality and effective library and information services in accordance with Macquarie Regional Library’s strategic objectives, policies, and procedures. You will plan and deliver services, programs and events that enhance community engagement, literacy skills, educational, recreational and lifelong learning.   

In this role you will have the opportunity to:

  • Deliver excellence in customer service experiences
  • Develop and maintain stakeholder relationships with community organisations, agencies and groups including formal and informal education providers.
  • Model, promote and support leadership, decision making and problem solving through planning, coaching and developing staff

To be successful in this role, you will need:

  • Degree in Library and information Science with eligibility for professional membership of the Australian Library and Information Association (ALIA).
  • Experience in developing and delivering library and information services, preferably, in a public library environment.
  • Experience in community engagement and delivering community programs and events.
  • Experience in leading a small team to achieve organisational goals and goals.
  • Strong verbal and written communication skills.
  • Demonstrated understanding of current issues and trends in public libraries.

About you

We are looking for an experienced library professional who takes pride in delivering high quality services, and developing and applying innovative strategies for the provision of programs and activities for the community. You will be a skilled leader who will relish the opportunity to work with a vibrant, positive and energised team that services the community.

What we offer

In undertaking this key role in our diverse organisation you will be offered a range of  benefits, including 4 weeks annual leave, access to DRC fitness passport program, wellbeing program and access to salary sacrificed child care. Furthermore DRC also offers flexible working conditions, learning and development opportunities, generous leave allowances and has an active Social Club.

Dubbo Regional Council is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.

Please refer to the attached Position Description for the entire scope of essential and desirable criteria which all applicants must meet.

This position requires a pre employment health assessment.  Please refer to the attached Job Demands document for the physical requirements of the position.

A Working With Children Check is required for this position.

Salary: $76,073-$88,409 per annum plus superannuation

Enquiries: Manager Macquarie Regional Library - (02) 6801 4500

Closing Date: 9:00am Monday 1 February 2021

How to Apply:

1. Please fill out the questions in the application page below.

2. On the following page you will have the opportunity to attach your resume.

3. Please note that once you start to complete your application, you cannot save it and return to it later.  We recommend that you create your answers in a separate document (e.g. word) then copy your answers into this page when you are ready.

4. All correspondence will be via the e-mail you have provided in your application. (Please ensure you check your "Junk Mail" folder.)

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Manager - Central West Libraries

Closing Date
Contact Officer
Scott Maunder, Director Community Recreation and Cultural Services
Contact Number
(02) 6393 8141
Location
Orange City Council, NSW

 

Manager - Central West Libraries

  • Posted: 12/01/2021
  • Closing Date: 31/01/2021
  • Job Type: Permanent - Full Time
  • Location: Orange City Council
  • Job Category: Education, Childcare & Training,Executive & Strategic Management

Salary Package: up to $152,000 per annum (including superannuation)

Leaseback Vehicle Available 

Relocation assistance to be negotiated with the successful applicant if relocating to Orange.

View the full Position Description by clicking HERE

About Orange City Council

Situated in the Central West of NSW, only 3 ½ hours west of Sydney, Orange is a vibrant and diverse place to live, offering all the benefits of a busy city life in the calm of a regional location. With award winning restaurants and wineries and a vibrant and ever expanding arts, cultural and music scene you can have the best of both worlds, all within a short drive from your front door.

Orange City Council is committed to making a positive contribution to both our region and our local community. With around 500 employees, we take pride in being both for and part of the Orange community. Our aim - to make Orange a better place to live today and tomorrow.

About Central West Libraries

Central West Libraries is a regional library services located across the Central Tablelands and Western Slopes of NSW. Established in 1958 the Library encompasses the Local Government areas of Blayney, Cabonne, Cowra, Forbes, and Orange. The Libraries support and administrative units are located in the Orange City Library building. The Library covers an area of 15,348 square km and serve a population of 86,113.

About the role

Reporting to the Director Community Recreation and Cultural Services, this role will be responsible for the management of Central West Libraries, consisting of 7 branches, and Council’s Community Museums and Heritage programs. This includes:

  • Providing strategic leadership and direction to Central West Libraries on behalf the participating Councils (Blayney, Cabonne, Cowra, Forbes and Orange)
  • Leading and promoting a strong customer service culture
  • Interacting with the wider community across the Central West Libraries footprint
  • Developing and maintaining sound planning, financial and service models
  • Identifying and exploring collaborative opportunities for the Community Museums and Heritage programs

A full list of job responsibilities can be found in the position description.

So what do you need?

  • Extensive experience in providing strategic leadership, influencing and leading change and establishing a culture of innovation and continuous improvement
  • Excellent people and communication skills particularly in building and sustaining relationships, team building and collaboration
  • Demonstrated ability to nurture high team performance with the ability to guide, coach, mentor and develop staff
  • High level awareness of current trends and issues in the Library and Information and wider GLAM sector and an ongoing commitment to professional development
  • Degree or post graduate qualifications in Library and Information Science or equivalent providing eligibility for associate membership of the Australian Library and Information Association (ALIA)
  • Satisfactory Working with Children Check (or ability to obtain before starting)
  • Satisfactory Criminal Record Check

Interested?

If you are interested, please click Apply. Please include a copy of your CV and a cover letter (max 3 pages) addressing how you meet the capabilities listed above.

If you have any queries relating to this role, please contact Scott Maunder, Director Community Recreation and Cultural Services on (02) 6393 8141.

Applications close 11pm Sunday 31 January 2021

Please note: Where additional candidates are found suitable from this round of recruitment a talent list or pool may be created for filling any similar permanent or temporary roles that may become vacant over the next twelve months.

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Library Branch Officer

Closing Date
Contact Officer
Lauren Allan, Acting Library Coordinator
Contact Number
02 6549 3887
Location
Muswellbrook Shire Council, NSW

 

Library Branch Officer

About the position

The Muswellbrook Branch Officer will assist in the day-to-day operations of Muswellbrook and/or Denman Branches. To assist in the provision and promotion of quality customer focused programming and services.

About Muswellbrook

Muswellbrook Shire is one of NSW’s most dynamic local government areas. For over four decades it has been at the heart of the State’s energy industry; with two of NSW’s base load power generators located in the Shire, Bayswater and Liddell. Muswellbrook Shire’s coal industry exports 25% of NSW’s thermal coal, it is the home of the two largest thoroughbred horse studs in the southern hemisphere, it produces a large volume of the Hunters viticulture and is home to the largest dairy industry in the Hunter.

Muswellbrook Shire Council is a vibrant workplace with a commitment to excellence in all facets of its operations, and is committed to employee welfare and development.

About you

To be successful in this role you must possess:

  • Current Working with Children Check
  • Certificate III in Library Studies or equivalent experience
  • Current NSW Class C Drivers License
  • Demonstrated experience and/or capability to deliver the Job Specific Key Accountabilities (listed in attached position description).
  • Demonstrated Fundamental key capabilities as defined in the Key Capabilities Table (listed in attached position description).

We Offer

  • This is a Casual Role, with an hourly rate from $37.0932 to $40.0264 per hour (including casual loading & depending on qualifications, skills and experience)
  • plus 9.5% superannuation

Further Information and to Apply

For more information on this position, please refer to the attached Position Description, Council’s Careers website, or contact Lauren Allan, Acting Library Coordinator on 02 6549 3887.

To apply: 

  1. Complete the application form below, including providing responses to the mandatory questions required. Unfortunately, an unfinished application can’t be retrieved to finish at a later date. Please keep your responses concise.
  2. Attach your Resume and a covering letter where indicated.
  3. Click ‘Apply’.
  4. You will receive an email confirming your application has been submitted.
  5. All correspondence will be via the e-mail you have provided in your application.

Applications close on 24 January 2021. 

apply now

Customer Experience Officer- Libraries

Closing Date
Contact Officer
Alison Mudgway- Coordinator Library Services
Contact Number
(08) 9364 0124  
Location
City of Melville, WA

 

Customer Experience Officer- Libraries

  • Location: City of Melville
  • Tenure: Permanent, Part Time
  • Closing: 22 Jan 2021

Permanent, full time, opportunity from $59,417-$70,104 per annum pro rata (maximum salary of $76,763 including superannuation per annum pro rata).

We are looking for an individual from a customer service, retail, hospitality or library background to assist with the delivery of a range of library programs and services that will support and stimulate cultural life across our City.

If you enjoy creating exceptional experiences for the community, then we want to hear from you!

To be considered for this opportunity you must possess:

  • Previous experience in a customer focused environment
  • High level of experience in technology, and confidence to share skills in digital training and trouble shooting
  • Social Media knowledge and experience
  • Knowledge of books, authors and current trends in reading
  • Willingness to share and enhance our culture of lifelong learning 

We embrace diversity and strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds and people with disabilities. 

For further information please contact: Alison Mudgway- Coordinator Library Services- (08) 9364 0124  

Applications close 4.00pm, Friday, 22 January, 2021.

APPLY NOW

Assistant Team Leader Libraries

Closing Date
Contact Officer
Alison Mudgway- Coordinator Library Services
Contact Number
(08) 9364 0124
Location
City of Melville, WA

 

Assistant Team Leader Libraries

  • Location: City of Melville
  • Tenure: Permanent, Part Time
  • Closing: 22 Jan 2021

Permanent, part time (19 hours per week), opportunity from $72,408-$84,030 per annum pro rata (maximum cash salary of $92,012 including superannuation per annum pro rata)

If you have led a team in a customer service environemnt, then we want to talk to you. 

We are looking for leaders from customer service, libraries, book retailers, learning and development, retail, tourism hospitality or community development backgrounds to lead our service into the future. 

The City of Melville has a bold vision for a more Creative Melville, one that will support and stimulate cultural life across our City. We want to realise our cultural potential, strengthen our collections identity and empower our community through arts, programming, learning, information and creativity

We are seeking people that are ready to advance this vision and help position Melville as a creative and cultural hub and take our services to an entirely new dynamic realm. If this inspires you then we want your application. 

To be successful in this role you will possess:

  • Demonstrated experience in a leadership role including, supervising, training, performance management, recruitment and rostering
  • Excellent customer service and community development skills
  • Demonstrated experience in the organisation, facilitation and delivery of programs and services 

 Essential Qualification of the role:

  • Tertiary qualification in relevant field or extensive experience 
  • Current Working With Childrens Check 

We embrace diversity and strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds and people with disabilities. 

For further information please contact: Alison Mudgway- Coordinator Library Services-  (08) 9364 0124

Applications Close: 4.00pm, Friday 22 January 2021.

APPLY NOW

Library Information Technology Officer

Closing Date
Contact Officer
Bernice Russell
Contact Number
(02) 9978 4014
Location
Mosman Municipal Council, NSW

 

Library Information Technology Officer

  • Location:  Mosman,  NSW
  • Tenure: Full-time
  • Closing: 31 January 2021

Description

  • Located on the northern shores of Sydney Harbour with public transport at door
  • Full-time opportunity with evening and weekend shifts
  • Salary from $73,219 to $91,071 pa + super

Mosman Council is committed to its community, innovation, the environment and making a difference at the local level. The recruitment and selection of talented staff committed to giving back to the community is a high priority for us, as we know our reputation relies on it.

About the Job

We are seeking an energetic, customer focussed and experienced library IT specialist to be responsible for the effective operation of the Library’s Information Technology systems. You will have tertiary qualifications in Library/ Information Science or an equivalent relevant qualification.

Located at Barry O'Keefe Library and reporting to the Team Leader Library Resources, you will be responsible for:

  • Operation and maintenance of the Library’s IT resources
  • Administration of Council’s Digital Asset Management System (Cumulus)
  • Liaison with the key staff in Shorelink Libraries and library management system vendor
  • Assisting the Council Web Team with maintenance and updating Council’s website

The role includes evening and weekend shifts. 

Mosman Council offers employees a professional and flexible working environment. We take pride in having a supportive and progressive workplace culture. Mosman Council has been formally recognised as an exceptional place to work, winning the Voice Project’s Best Workplace Award for 2019.

How to Apply

  • Apply now by completing the online application form below. Please note you need to complete your application in one sitting, as you cannot save it and come back to it later.
  • You will be asked to demonstrate how you meet each of the selection criteria via an online questionnaire. You must answer all required field before you can submit your application.
  • You will be asked to upload your Resume/CV and other documentation relevant to the position.
  • All documents uploaded must be in Microsoft Word, PDF or JPEG format.
  • For further information about the role, please contact Bernice Russell on (02) 9978 4014 during business hours for a confidential discussion or see the attached Position Description.
  • Our preference is for applications to be submitted online, however, we will accept hard copy applications addressed to Human Resources, Mosman Council, 573 Military Road, Mosman, NSW, 2088.  

Closing Date: Sunday 31 January 2021, 11:30 pm (Sydney time)

Mosman Council is an Equal Employment Opportunity Employer.
Mosman Council is committed to creating safer communities for children and young people.

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Library Collections Support Officer

Closing Date
Contact Officer
Nilupa Mahanama
Contact Number
(04) 4764 4328
Location
Moonee Valley City Council , VIC

 

Library Collections Support Officer

Reference number: 13399

Closing date: 11:45pm, Wednesday 20 January 2021

  • Permanent Part-Time Position
  • 14 Hours Per Week
  • $34.17 - $37.65 per hour plus 9.5% superannuation

About Moonee Valley City Council Libraries

Moonee Valley City Council provides library services at five locations across the municipality: Ascot Vale Library, Avondale Heights Library and Learning Centre, Flemington Library, Niddrie Library and Sam Merrifield Library (Moonee Ponds). Services include availability and loans of books and other materials, collection management, information provision, access to computers and the internet, online services and events and marketing.

The Opportunity

As part of our Libraries and Learning team, you will be based primarily at the Niddrie branch and assist the Library Administration team with daily routine tasks required for swift circulation of incoming and outgoing library resources. You will also be responsible for providing excellent service to the users of Moonee Valley City Council across all libraries as required. Shifts are rostered in short blocks, every morning, Monday to Friday.

Responsibilities

  • Sort, pack and unpack library items for transfer between libraries;
  • Provide prompt, accurate, courteous and consistent customer service to ensure a positive experience for customers;
  • Undertake library tasks as required including placing reservations, joining new members, discussing and assisting with room, equipment and event bookings, issuing and returning loans, placing reservations, collecting fees and charges and shelving materials; and,
  • Assist customers in the use of equipment and technology such as computers, photocopiers, wireless internet access, online resources, library apps, eBooks and mobile devices.

Skills & Experience

  • Satisfactory completion of Year 12 or equivalent is essential with customer service experience, commensurate with the requirements of work required of this position;
  • Understanding of the role of public libraries within the community;
  • Proficiency in the operation of relevant equipment and technology with the ability to troubleshoot computer and mobile technologies available to the public;
  • Excellent verbal and written communication skills with the ability to resolve minor problems with clients and members of the public; and,
  • Current and valid Working with Children Check.

How to Apply
Applications must be submitted through our online system https://mooneevalley.mercury.com.au/ and should be in line with the Moonee Valley City Council Application Guide found at the bottom of the advertisement. Applications that do not meet these requirements may not be considered.

For further information, please view the Position Description or contact Nilupa Mahanama, Coordinator Collections and Customer Experience on 0447 644 328.

Our Culture of Inclusion

If you are interested in the role but feel you may not meet the full range of selection criteria, we encourage you to contact us to discuss your experience and application for this position.

We don’t just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our services and our community. With a focus on inclusion, accessibility and flexibility, we'll support you at every stage of your career. We recognise the importance of balance and embrace work agility, understanding that this means different things to each and every one of our employees.

Moonee Valley City Council is proud to be an Equal Opportunity and Child Safe employer and we value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability. If you have a reasonable adjustment, support or access requirement, we encourage you to let us know through your application or email H2@mvcc.vic.gov.au or call 9243 1122.

Selection Criteria

  1. Essential: 1. Satisfactory completion of Year 12 or equivalent is essential with customer service experience, commensurate with the requirements of work required of this position.
  2. Essential: 2. Understanding of the role of public libraries within the community.
  3. Essential: 3. Proficiency in the operation of relevant equipment and technology with the ability to troubleshoot computer and mobile technologies available to the public.
  4. Essential: 4. Ability to work well as part of a team.
  5. Essential: 5. Working with Children Check.

Contact Person: Nilupa Mahanama

Contact Number: (04) 4764 4328

Closing Date: 20/01/2021

Position Description available above under Document/s

Application Guide: View Guide

apply now

Online Engagement Librarian

Closing Date
Contact Officer
Justine Hanna
Contact Number
(03) 9243 1955
Location
Moonee Valley City Council, VIC

 

Online Engagement Librarian

Reference number: 13467

Closing date: 11:45pm, Wednesday 27 January 2021

  • Permanent Full-Time Position, 35 Hours Per Week
  • $74,423.63 - $86,408.27 per annum plus 9.5% superannuation
  • Play a key role in online engagement with the community

About Moonee Valley City Council Libraries

Moonee Valley City Council provides library services at five locations across the municipality; Ascot Vale Library, Avondale Heights Library and Learning Centre, Flemington Library, Niddrie Library and Sam Merrifield Library (Moonee Ponds). Services include availability and loans of books and other materials, collection management, information provision, access to computers and the internet, online services and events and marketing.

The Opportunity

Playing a key role in online engagement with the community, you will ensure that Council has a connected community with access to information, learning and leisure in a socially-inclusive environment. You will be responsible for overseeing and authoring the content of the library’s website and catalogue, as well as providing support in the creation of print and online communications collateral across the library service.

Responsibilities

  • Provide a strong customer-focused approach in all aspects of service delivery;
  • Coordinate and publish all library related content for the website and Council’s events calendar;
  • Manage the Libraries and Learning social media online presence, developing and publishing content within Council guidelines;
  • Develop approaches to engage with library members through the online presence; and,
  • Demonstrate leadership and a team approach to staff to ensure efficient operation of the library.

Skills & Experience

  • An under-graduate or post-graduate library and information science qualification acceptable for Associate membership (librarian) of the Australian Library and Information Association (ALIA) together with relevant experience in the provision and promotion of public library services;
  • Demonstrated excellent customer service skills together with experience in delivering technology and online services within a public library setting;
  • Excellent understanding of the online environment including web authoring skills and the development of online content;
  • Demonstrated ability to lead staff and work well as part of a team, with excellent decision making and problem-solving skills; and,
  • Current and valid Working with Children Check

How to Apply
Applications must be submitted through our online system https://mooneevalley.mercury.com.au/ and should be in line with the Moonee Valley City Council Application Guide found at the bottom of the advertisement. Applications that do not meet these requirements may not be considered.

For further information, please view the Position Description or contact Justine Hanna, Team Leader Sam Merrifield Library & Customer Engagement on (03) 9242 1955.

Our Culture of Inclusion

If you are interested in the role but feel you may not meet the full range of selection criteria, we encourage you to contact us to discuss your experience and application for this position.

We don’t just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our services and our community. With a focus on inclusion, accessibility and flexibility, we'll support you at every stage of your career. We recognise the importance of balance and embrace work agility, understanding that this means different things to each and every one of our employees.

Moonee Valley City Council is proud to be an Equal Opportunity and Child Safe employer and we value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability. If you have a reasonable adjustment, support or access requirement, we encourage you to let us know through your application or email H2@mvcc.vic.gov.au or call 9243 1122.

Selection Criteria

  1. Essential: 1. An under-graduate or post-graduate library and information science qualification acceptable for Associate membership (librarian) of the Australian Library and Information Association (ALIA) together with relevant experience in the provision and promotion of public library services.
  2. Essential: 2. Demonstrated excellent customer service skills together with experience in delivering technology and online services within a public library setting.
  3. Essential: 3. Excellent understanding of the online environment including web authoring skills and the development of online content.
  4. Essential: 4. Demonstrated ability to lead staff and work well as part of a team, with excellent decision making and problem-solving skills.
  5. Essential: 5. Demonstrated ability to liaise with and relate well to a diversity of people, including members of the public and external stakeholders, vendors and suppliers.
  • Contact Person: Justine Hanna
  • Contact Number: (03) 9243 1955
  • Alternate Contact Person: Nicola Klein
  • Alternate Contact Number: (03) 9243 1919
  • Closing Date: 27/01/2021

Position Description available under  Document/s  above

Application Guide: View Guide

apply now

Librarian

Closing Date
Contact Officer
Vivien Marjono
Contact Number
(03) 9356 6980
Location
Hume City Council, VIC

 

Librarian (100483)

  • Broadmeadows, Australia
  • Reference: 5329088

*$75,452 pa pro-rata (Band 5) plus super *Permanent part-time - 14 hours per week *Weekend and evening shifts

About Hume Libraries

Hume City Council is located on the northern fringes of Melbourne. We have six public libraries servicing a growing population of over 230,000 people. In 2018/19 Hume Libraries had over 700,000 visits and loaned 900,000 items.

About the role

Hume Libraries is looking for a qualified librarian who has a passion for libraries whilst providing outstanding customer service to the Hume community. This part-time, 2 day a week position is currently based at our Craigieburn Library. Reporting to the Team Leader - Craigieburn and Mobile Libraries and working with other team members, you will have strong skills in communication with an ability to plan, deliver and report on the outcomes of programs.

To be successful in the role, you will have a firm understanding of the role libraries play in a community setting and have skills in using a variety of computer systems including library management systems and RFID equipment.

Duties

  • Undertake regular customer service shifts including 1-night shift until 8pm every Thursday and 1 Saturday morning in 4 as rostered
  • Performing cash reconciliation as required
  • Assisting customers with IT queries including printing and scanning of documents
  • Demonstrating library applications and e-resources to customers
  • Collection maintenance duties as directed by the team leader
  • Undertake planning and delivering program activities

Skills and experience

  • Graduate Diploma in Information Management or equivalent, facilitating eligibility for professional membership of the Australian Library and Information Association
  • Experience in a public library or similar environment
  • Demonstrated knowledge and skills in electronic and print-based information resources
  • Demonstrated ability to plan, develop and deliver programs
  • Strong customer service skills with an ability to deal with challenging customers and present a positive Council image
  • Knowledge and skills in collection management
  • Sound written and verbal communication skills including the ability to gain cooperation from and communicate with a broad range of people from diverse backgrounds and cultures
  • Demonstrated ability to convey computer and library literacy to the community
  • Ability to develop working relationships with staff and work together in a team environment
  • Current driver's licence and Working with Children's check

Company profile

Hume City Council is a leader in local government and is recognised for its innovation, initiative, leadership, service, quality and support for its people.

Hume City is one of Australia's fastest-growing communities and with more people choosing to call Hume home, we're expected to welcome more than 57,000 new residents to our City over the next decade.

What we offer

With our high level of employee engagement, Hume City Council offers a great working environment where you can develop your career. We offer flexible work arrangements and other benefits, such as study assistance and interest-free loans for public transport. Our strong commitment to social justice and the environment provides opportunities for employees to participate in various programs.

For further information please contact Vivien Marjono on (03) 9356 6980.

Applications Close: 19 Jan 2021

apply now

Library Customer Service & Program Support Officer

Closing Date
Contact Officer
Eda Irfan, Team Leader Reader Services & Flemington Library or Josie Squatrito, Children & Youth Services Librarian
Contact Number
(03) 9243 1979 or 03) 9243 1980
Location
Moonee Valley City Council, VIC

 

Library Customer Service & Program Support Officer

Reference number: 13401

Closing date: 11:45pm, Sunday 10 January 2021

  • Temporary Part-Time Position, until January 2022
  • 21 Hours Per Week
  • Parental Leave Backfill
  • $34.17 - $37.65 per hour plus 9.5% superannuation
  • Band: LIB3A-LIB3E
  • Location: Flemington Library

About Moonee Valley City Council Libraries

Moonee Valley City Council provides library services at five locations across the municipality; Ascot Vale Library, Avondale Heights Library and Learning Centre, Flemington Library, Niddrie Library and Sam Merrifield Library (Moonee Ponds). Services include availability and loans of books and other materials, collection management, information provision, access to computers and the internet, online services and events. Libraries are essential for every community and play a vital role in enriching the lives of our residents through lifelong learning, improving literacy, access to information, leisure and culture.

The Opportunity

This position is an opportunity to play a key role in the delivery of programs and services for children and young adults at Moonee Valley Libraries. Working as part of a professional and friendly team, you will provide high quality customer service to residents and support the maintenance of library collections.

Responsibilities

  • Provide excellent customer service through floor walking and active engagement with customers;
  • Undertake library tasks as required including placing reservations, joining new members, discussing and assisting with room and equipment bookings, issuing and returning loans, placing reservations and collecting fees and charges;
  • Under the direction of the Children’s and Youth Services Librarian, conduct weekly story time sessions for babies, toddlers and pre-school children, along with school holiday and other promotional activities as required;
  • Assist customers in the use of equipment and technology including computers, photocopiers, wireless internet access, online resources, library apps, eBooks and mobile devices; and,
  • Contribute to the maintenance of the collection through regular shelf reading and shelving.

Skills & Experience

  • Well-developed Information Technology skills, including demonstrated experience in troubleshooting of computer and mobile technologies and the online environment;
  • Demonstrated customer service experience;
  • Ability to deliver library services and programs to children and youth;
  • Ability to relate well to a diversity of people and to work and consult with community and professional organisations and groups; and,
  • Current Working with Children Check.

How to Apply
Applications must be submitted through our online system https://mooneevalley.mercury.com.au/ and should be in line with the Moonee Valley City Council Application Guide found at the bottom of the advertisement. Applications that do not meet these requirements may not be considered.

For further information, please view the Position Description or contact Eda Irfan, Team Leader Reader Services & Flemington Library on (03) 9243 1979 or Josie Squatrito, Children & Youth Services Librarian on (03) 9243 1980.

Our Culture of Inclusion

If you are interested in the role but feel you may not meet the full range of selection criteria, we encourage you to contact us to discuss your experience and application for this position.

We don’t just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our services and our community. With a focus on inclusion, accessibility and flexibility, we'll support you at every stage of your career. We recognise the importance of balance and embrace work agility, understanding that this means different things to each and every one of our employees.

Moonee Valley City Council is proud to be an Equal Opportunity and Child Safe employer and we value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability. If you have a reasonable adjustment, support or access requirement, we encourage you to let us know through your application or email H2@mvcc.vic.gov.au or call (03) 9243 1122.

Selection Criteria

Essential: 1. Satisfactory completion of Year 12 or equivalent.
Essential: 2. Well-developed Information Technology skills, including demonstrated experience in troubleshooting of computer and mobile technologies and the online environment.
Essential: 3. Demonstrated customer service experience.
Essential: 4. Ability to deliver library services and programs to children and youth.
Essential: 5. Ability to relate well to a diversity of people and to work and consult with community and professional organisations and groups.

  • Contact Person: Eda Irfan
  • Contact Number(03) 9243 1979
  • Contact Email: eirfan@mvcc.vic.gov.au
  • Alternate Contact Person: Josie Squatrito
  • Alternate Contact Number: (03) 9243 1980
  • Alternate Contact Email: jsquatrito@mvcc.vic.gov.au
  • Closing Date10/01/2021

Position Description

PD - Library Customer Service and Program Support Officer - 1582 - October 2020.DOCX available above under  Document/s

Application Guide: View Guide

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