Coordinator Library Services

Closing Date
Contact Officer
Manager Customer and Technology
Contact Number
02 6941 2568 or ktwomey@svc.nsw.gov.au

Location
Snowy Valleys Council, NSW

 

SVC Logo

 

Coordinator Library Services

Re-advertised

An opportunity exists to join Councils Customer and Technology team on a full time basis. As a Coordinator Library Services, you will lead, improve and guide the work of the team and collaborate as a member of the Leadership Group in delivering Council’s Operational Plan.

Key components of this position will include:

  • Coordinate work plans to meet community needs and organisational priorities now and into the future.
  • Monitor, review and report on goals and performance measures that link community needs and organisational priorities to service delivery.
  • Coordinate financial, human and physical resources to enable service delivery.
  • Deliver the services of the portfolio in accordance with legislation, adopted strategies and plans to meet community needs and organisational priorities.
  • Guide the portfolio’s contribution and performance to enhance service quality, accessibility and responsiveness.
  • Inform, advise and guide the utilisation of library resources, technology and in-person engagement to support the continuous improvement of service delivery through expanding channels across the council.
  • Promote information sharing and knowledge transfer to drive evidence-based decision-making, enhance capability and optimise capacity.

The successful applicant will be located at the Tumut Library, with travel to other locations as required. Prior experience or a Tertiary qualification in Library and Information Science is essential.

SALARY
Salary will be paid in accordance with the Snowy Valleys Council Salary System at Grade 11 ranging from $3,092.76 to $3,480.90 per fortnight (gross) plus 9.5% superannuation depending on skills, experience and education.

HOW TO APPLY

To apply please address the Essential and Desirable Criteria noted in the attached Position Description, provide a Cover letter explaining your interest in the role and current Resume/CV.  Please email this information to hrcorp@svc.nsw.gov.au.

CLOSING DATE

Friday 28 August at 5.00pm

FURTHER INFORMATION

For further information about this position, please contact the Manager Customer and Technology on 02 6941 2568 or ktwomey@svc.nsw.gov.au

Snowy Valleys Council is an EEO employer and ensures the absence of discrimination in employment. Council has a No Smoking in the Workplace Policy and operates a Drug and Alcohol testing program.

Library Customer Service Officer

Closing Date
Contact Officer
Despina Swain, Library Services Coordinator
Contact Number
(08) 9273 3644
Location
City of Nedlands, WA
Document\s

 

logo

Library Customer Service Officer

  • Work Type: Permanent - Full Time
  • Closing Date: 10/08/2020
     

About the role

An opportunity exists within the Library Service for a customer focused individual to join the team as a Library Customer Service Officer on a full-time basis.

Some of the key responsibilities of the role include customer service, circulation and roaming duties; inter- library loans; stock processing and shelving.

The role will be based at both the Nedlands and Mt Claremont Libraries with a roster including Saturday, Sunday and evening shifts over a 4-week period.

About the successful candidate

The successful candidate will have:

  • High level customer service skills with the ability to take initiative to resolve customer queries;
  • Sound interpersonal and communication skills;
  • Ability to work independently and within a team environment;
  • Well-developed skills with the use of Microsoft Office programs;
  • Proficient in a range of current technologies with the ability to do basic troubleshooting; and
  • A current Provide First Aid Certificate.

What we offer

The Level 2 Library Customer Service Officer position offers a cash salary range of $53,300 - $58,900 per annum depending on skills and experience, plus superannuation.

Additional details

Please read the position description to ensure a full understanding of the role.

Applications must include a covering letter and a current curriculum vitae (CV).

Confidential enquiries can be directed to Despina Swain, Library Services Coordinator on (08) 9273 3644. 

Applications will be accepted until 5pm, Monday 10 August 2020.

How to apply

Applications can be submitted online, by post or in person. Please read the attached ‘Submitting an Application’ document for additional details.

Attachments:
Library Roster.pdf
Position Description - Library Customer Service Officer.pdf
Submitting an Application.pdf


apply now

Manager Libraries and Arts

Closing Date
Contact Officer
Maurie Heaney, General Manager Community Services
Contact Number
(03) 9747 5436
Location
Melton City Council, VIC

 

Manager Libraries and Arts

Melton | Reference: 5148446

Full Time Position | 5 Year Contract Term

An attractive remuneration package will be negotiated including option for novated lease vehicle

About Melton City Council

The City of Melton is a place where everyone belongs. Our community is vibrant and diverse and one of the fastest developing in Australia. Our organisation strives to provide our community with state of the art, excellent amenity, health and wellbeing and to support our community to be a lifelong learning city. We invest in innovation and our people's professional and personal development. We offer generous leave and flexibility that best suits your lifestyle and a collaborative and inclusive culture. You'll be able to work close to home and have new cafes and shops opening every day amongst the heritage buildings and open green spaces of one of Melbourne's fastest growing municipalities.

The Opportunity

An exciting opportunity has arisen for a motivated individual to join and lead our Library and Arts Service Unit. We are looking for someone who has a strong community focus, strong people management, coaching and technical expertise as we adapt our services to meet the changing needs of our community.

  • This position reports to the General Manager Community Services
  • Stakeholders include local, regional and State and Federal bodies
  • This position will lead the Libraries and Arts Services Unit to deliver programs and activities and development initiatives to maximise the potential of the facilities.

Key Responsibilities

  • Provide the Executive with timely and accurate management information and advice relating to the activities of the Libraries and Arts.
  • Ensure the Libraries and Arts activities comply with statutory and legal requirements especially in the areas of risk management and occupational health and safety.
  • Actively work with local, regional and State and Federal bodies, to ensure services are coordinated and consistent with industry standards. Work with local service providers and community groups to ensure that programs related to Libraries and Arts meet the expectations of the community.
  • Financial management, monitoring and reporting of the budgets related to all aspects of the service.
  • Monitor and review the Department's organisational, strategic, operational/business plans to support the objectives outlined in the Councils strategic documents.

About you

To be successful in this role you will have the following:

  • Demonstrated knowledge of Library and Arts service provision.
  • Extensive skills in coaching and mentoring staff.
  • High level research and analytical skills and the ability to translate evidence-based research into practical and achievable outcomes or initiatives.
  • Knowledge of facilities management, including strategic and operational planning, compliance and risk management.
  • Knowledge of community development principles, IT and support systems, library and Arts provision, including program and service delivery models specific to customer requirements.

Culture and Values

Our vision for our community is to be: "a thriving community where everyone belongs" and that means there's a place here for you too. Our organisational values represent us as an established growth Council and the values are reflected in everything we do; our decision-making, our actions and our service provision to the community. Council has a diverse and vibrant organisation and we'd love to have you join us to help shape a city for the future.

We are Vibrant Melton. Our values are:

  • Motivate
  • Empower
  • Lead
  • Trust
  • Open
  • Nurture

Benefits

There are a number of great reasons why our people love working at Melton City Council:

  • Flexible Working Hours
  • Extensive Career Development & Leadership Programs
  • 16 weeks Paid Parental Leave
  • 3 weeks Paid Secondary Carer Leave
  • Family Room available including Breastfeeding Facilities (Breastfeeding Friendly Workplace accredited)
  • Wellbeing initiatives
  • Social Club Activities
  • Subsidised Uniforms

To read more about our benefits visit https://meltoncity.recruitmenthub.com.au/Staff-Benefits/

How to apply

For further information about the position, please contact Maurie Heaney, General Manager Community Services on (03) 9747 5436.

Applications close 5.00pm Friday 7 August 2020

To be eligible for employment at Melton City Council you must be an Australian citizen, permanent resident of Australia or be legally entitled to work in Australia.

At Melton City Council we care for our people, we're committed to the professional growth of our employees and support balance and flexibility. If you want to work with talented, passionate people and build a thriving and vibrant community, we encourage you to apply. We strongly encourage job applications from Aboriginal and Torres Strait Islander people, people with disabilities, LGBTIQ and people from culturally diverse backgrounds.

Applications Close: 07 Aug 2020

apply now

Children and Youth Library Officer

Closing Date
Contact Officer
Claire O’Driscoll, Acting Team Leader Children and Youth
Contact Number
(03) 8470 8955
Location
City of Darebin, VIC

 

Children and Youth Library Officer

  • Temporary, part time until July 2021 (31.5 hours per fortnight)
  • Circa $69k + super (pro-rata)
  • Working across all Darebin library branches

About City of Darebin

Darebin Libraries provides welcoming, inclusive and accessible spaces for our community members to connect, discover and learn. Our libraries (Fairfield, Northcote, Preston and Reservoir) provide equitable and easy access to information, support, facilities, technology and programs that range from improving personal wellbeing to tackling climate change to educating the community about the safe use of technology. We aim to enrich the lives of our diverse community and create opportunities for lifelong learning.

About the Role

As part of our Children and Youth team in branches across the City of Darebin, you will deliver enthusiastic customer service to our community. Play a key role in the development and delivery of programming for children, young people and their families. Encourage a passion for lifelong learning and foster a love of reading with the support of physical and digital collections. Please note this role is part of a job share arrangement with an employee returning from parental leave.

Duties

  • Develop and deliver programs and activities which support children and young people to foster their love of reading and learning – online and in venue
  • Deliver excellent customer service to the community
  • Contribute to the development of library physical and digital collections
  • Connect with organisations and teams to deliver outreach and services to the community with a focus on children and youth and their families

Skills & Experience

  • Experience in delivering and evaluating learning activities and programs in a library or community setting for children and young people
  • Well developed digital literacy skill with proficiency to work in online environments with range of devices
  • Relevant experience or qualifications in library or youth work, education or relevant field
  • Experience delivering enthusiastic customer service in a library, retail or hospitality environment
  • Passion to work and develop children and young people to connect with libraries and learning

Culture

Darebin is home to one of the largest, most diverse communities in Victoria in terms of cultures, language (more than 118 languages are spoken), religions, socio-economic background, employment status, occupation and housing needs. You will work for an organisation that proudly values social inclusion, sustainability, engagement and service excellence.

Benefits

  • Supportive team environment
  • Training opportunities provided
  • Working for a Council that proudly values social inclusion, sustainability, engagement and service excellence
  • Working with a team committed to delivering the best quality service to our customers
  • Access to secure on-site bicycle parking and a range of conveniently located public transport options

How to Apply

Start your application by clicking ‘Begin’ below. Candidates must provide a resume, and those who wish to address the Key Selection Criteria in the Position Description may do so in their cover letter. Aboriginal and Torres Strait Islander Peoples are encouraged to apply.

Contact Claire O’Driscoll, Acting Team Leader Children and Youth on (03) 8470 8955 for a confidential discussion.

Applications close on Sunday, 9 August 2020  at 11.30pm.

The City of Darebin is an Equal Opportunity Employer and does not discriminate in its selection and employment practices on the basis of race, colour, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, genetic information, age, membership in an employee organisation, or other non-merit factors. Darebin is committed to providing a safe working environment that embraces and values child safety, and thorough ‘Safety Screening’ processes apply.

View the Position Description

Adult Library Officer – Serials

Closing Date
Contact Officer
Jacinta Cleary, Acting Team Leader Adult
Contact Number
(03) 8470 8255
Location
City of Darebin, VIC

 

Adult Library Officer – Serials

  • Temporary, Part-time 5 October 2020 to 22 October 2021
  • 52.5 hours per fortnight
  • Band 4, Circa $69k + super (pro-rata)

About Darebin Libraries

Darebin Libraries provides welcoming, inclusive and accessible spaces for our community members to connect, discover and learn. Our libraries (Fairfield, Northcote, Preston and Reservoir) provide equitable and easy access to information, support, facilities, technology and programs that range from improving personal wellbeing to tackling climate change to educating the community about the safe use of technology. We aim to enrich the lives of our diverse community and create opportunities for lifelong learning

Job summary

The Adult Library Officer - Serials delivers high quality customer service to the Darebin community and support customers and employees through the delivery of print and electronic serial publications, programs and services to adults

About the Role

Adult Library Officer - Serials is responsible for the for ordering, receiving and management of print and electronic serial publications for the library collection.  The position has a strong customer service element, working directly on the library floor with customers.

Hours include one evening shift per week and an additional Saturday and Sunday shift in each 8-week cycle. Requirement to work from any of the Darebin Libraries branches as rostered and requested by management

Duties

  • Maintain and review library subscriptions for physical and digital magazines and newspapers reporting on usage as required
  • Monitor and evaluate existing collections and investigate new titles for purchase
  • Manage the entry of serial orders on the Library management system, receive and accession serial issues, end process, as required
  • Work regular desk shifts at service points and provide quality customer service
  • Support the planning and delivery of library events and programs to support learning and reader development needs of the community 

Skills and experience

  • Experience delivering enthusiastic customer service in a library, retail or hospitality environment
  • Sound knowledge of library serials and subscription management including a focus on customer access
  • Well developed digital literacy skill with proficiency to work in online environments with range of devices
  • Sound knowledge and participation of the provision of educational/learning activities in a public library or community setting.
  • A Diploma in Library and Information Studies or relevant field or less formal qualifications with relevant experience

Benefits

  • Working with a team committed to delivering the best quality service to our customers
  • Supportive team environment
  • Training opportunities provided
  • Working for a Council that proudly values social inclusion, sustainability, engagement and service excellence
  • Close to public transport routes

How to apply

To apply, go to: http://www.darebin.vic.gov.au/en/Your-Council/How-council-works/Council-Jobs

Candidates must provide a resume, and address the Key Selection Criteria in the Position Description in their cover letter.
People from Aboriginal and Torres Strait Islander background are encouraged to apply.

Contact Jacinta Cleary, Acting Team Leader Adult on (03) 8470 8255 for a confidential discussion.

Applications close on Sunday 9 August 2020 at 11.30pm.

The City of Darebin is an Equal Opportunity Employer and does not discriminate in its selection and employment practices on the basis of race, colour, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, genetic information, age, membership in an employee organisation, or other non-merit factors. Darebin is committed to providing a safe working environment that embraces and values child safety, and thorough ‘Safety Screening’ processes apply.

Library Assistant - Part Time

Closing Date
Contact Officer
Vanessa Henderson
Contact Number
(02) 9952 8320
Location
City of Ryde, NSW

 

Library Assistant - Part Time

Job No: COR832 | Location: Ryde

  • Join one of Sydney’s most progressive library services
  • High level customer service role
  • Permanent, part time position, 14 hours per week, based at Ryde Libraries

 

About the City of Ryde Library Service

The City of Ryde library service comprises of five branches at Ryde, North Ryde, Eastwood, West Ryde and Gladesville as well as a significant online library. Our libraries are places of social inclusion where members of our community borrow items for leisure and lifelong learning, learn about new technology, participate in activities, attend children’s and adults’ programs, and carry out research for school assignments or business projects. They are lively, busy places and serve a culturally diverse customer base.

About the Role

Library Assistants are our front line customer service staff and work in all areas of the library. They are passionate about giving back to the community. This is a significant role in the Ryde Library which provides valuable support to the Team Leader in regards to collection maintenance and team communication as well as a variety of tasks which range from helping a customer to locate information on the internet, finding a needed book or magazine and assisting in maintaining a neat, welcoming library. This part-time, 14 hours per week position is located at Ryde Library; however, you must be available to work at any of the Ryde Library branches if required. The hours of this position will be as follows:

  • Saturday: 9am – 5pm
  • Sunday: 2pm – 5pm
  • Monday: 9am – 1pm

Your commencing rate of pay will be between $977.30 - $1,148.33 per week pro rata, plus superannuation, subject to your library qualifications and experience. 

Please note: If you are currently employed as a casual library assistant by City of Ryde and are successful in being offered a permanent position you will no longer be offered casual shifts.

About You

You will have exceptional customer service skills and enthusiasm to help our diverse range of public library users whether it be to find a book or troubleshoot technology. In addition you should have:

  • Exceptional teamwork skills with proven experience to also work independently
  • Adaptable approach to tasks with the ability to prioritise and multi-task
  • Experience in a vibrant customer service focused role 
  • Experience providing customer service in a busy environment
  • Completion of a library qualification or have proven work experience in a library

Note: This is a Child Related position and employment is subject to verification of the Working With Children Check status. The cost of obtaining a WWC clearance is at the applicant's expense.

Culture & Benefits

  • Annual performance reviews and Award increases
  • Opportunity to signup and become a fitness passport member
  • Various health & well-being initiatives (skin checks, flu vaccinations, etc)

How to Apply

Apply now using our fast, easy to use on-line application process. In addition to answering the questions shown below, this position requires you to attach your resume to complete the application process. Please note you are not required to submit a cover letter or a statement addressing selection criteria. 

Interested? Like to know more? Please see the Position Description for more information or call Vanessa Henderson on (02) 9952 8320 for a confidential discussion.

Closing Date:  Sunday 9th August 2020 at 11:30 pm

City of Ryde is an Equal Employment Opportunity Employer

apply now

Community Engagement Librarian

Closing Date
Contact Officer
Dubbo Libraries Coordinator
Contact Number
(02) 6801 4513
Location
Dubbo Regional Council, NSW

 

Community Engagement Librarian

Job No: DRC713 | Location: Dubbo

About us

We are Dubbo Regional Council, a large regional Council servicing a growing community of over 50,000 people. With an operating expenditure budget of approximately $200 million, we have 600 team members working across a diverse range of areas including planning, infrastructure, community and cultural services, administration, economic development, corporate business and recreational services. 

About our region

The Dubbo Region outshines the big metropolitan cities in both affordability and liveability, with an impressive range of housing options, health and education services and little to no work commute – your quality of life is second to none.  The real heart of New South Wales, our Region is a dynamic centre that offers the dual benefits of relaxation and space with the amenities of a major city. With a population of 51,429 and 4,500 registered businesses the Dubbo Region is consistently thriving. Key assets for the Region include a major hospital that services a broad catchment population of 120,000 people, as well as world class tourist attractions and impressive transport links including direct flights to Sydney, Melbourne, Brisbane, Canberra and Newcastle.

The Opportunity

The Community Engagement Librarian is responsible for provision of high quality customer service, and development and delivery of programs, events and community outreach initiatives that enhance community engagement, life-long learning and cultural aspirations.

In this role, you will have an opportunity to:

  • Proactively participate and contribute to the development of the library service objectives and identified outcomes.
  • Contribute to the development of stakeholder relationships with community organisations, agencies and groups including formal and informal education providers.
  • Model, promote and support leadership, decision making and problem solving through planning, coaching and developing staff.

To be successful in this role, you will need:

  • Degree in Library and Information Science with eligibility for professional membership of the Australian Library and Information Association (ALIA).
  • Demonstrated understanding and ability to apply community engagement principles in the development and delivery of library programs, events and activities.
  • Demonstrated experience in leading, developing and motivating a small team in the delivery of library services that enhance community outcomes.
  • Demonstrated experience in the use of technology applications to improve delivery of library services and engagement.
  • Demonstrated skills and ability to plan, implement and deliver programs and events.
  • Strong verbal and written communication skills.

About you

Are you a motivated library professional with a passion for serving the community? Do you have experience in delivering library and information services and programs? Do you enjoy leading a small team and working with a diverse range of stakeholders to achieve excellence in the delivery of library services?

What we offer

In undertaking this key role in our diverse organisation you will be offered a range of  benefits, including 4 weeks annual leave, access to DRC fitness passport program, wellbeing program and access to salary sacrificed child care. Furthermore DRC also offers flexible working conditions, learning and development opportunities, generous leave allowances and has an active Social Club.

Dubbo Regional Council is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.

Please refer to the attached Position Description for the entire scope of essential and desirable criteria which all applicants must meet.

This position requires a pre employment health assessment.  Please refer to the attached Job Demands document for the physical requirements of the position.

Salary: $83,291 - $96,798 per annum plus superannuation.

Closing Date: 9.00am Monday 10 August 2020

Enquiries: Dubbo Libraries Coordinator - (02) 6801 4513

How to Apply:

  1. Please fill out the questions in the application page below.
  2. On the following page you will have the opportunity to attach your resume.
  3. Please note that once you start to complete your online application you cannot save it and return to it later.  We would recommend that you create your answers in a separate document (e.g. word) then copy your answers into this page when you're ready.
  4. All correspondence will be via the e-mail you have provided in your application. (Please ensure you check your "Junk Mail" folder.)

apply now

Systems Innovation Officer

Closing Date
Contact Officer
Fiona Rosselli, Team Leader Library Information Systems and Technology
Contact Number
(03) 8470 8953
Location
City of Darebin, VIC

 

Systems Innovation Officer

  • Permanent, Full Time
  • Circa $75k plus super, RDO
  • Starting at Northcote Library but working across all branches as required

About City of Darebin

Darebin Libraries provides welcoming, inclusive and accessible spaces for our community members to connect, discover and learn. Our libraries (Fairfield, Northcote, Preston and Reservoir) provide equitable and easy access to information, support, facilities, technology and programs that range from improving personal wellbeing to tackling climate change to educating the community about the safe use of technology. We aim to enrich the lives of our diverse community and create opportunities for lifelong learning.

About the Role

Investigate, evaluate and deliver improvements to Darebin Libraries technology, systems, processes and services. With a passion for driving and communicating change through collaboration and innovation you will ensure that library technology services are responsive and accessible, taking the library beyond its physical confines.

Duties

  • Undertake rostered customer service desk shifts, performing a range of tasks that support customers
  • Evaluate new technology solutions for their relevance, robustness and value to the library service
  • Engage stakeholders to understand the library environment and deliver solutions which are efficient and provide benefit to our library service

Skills & Experience

  • Pragmatic and creative thinker with a growth mindset to serve the ever-changing needs of our community
  • Demonstrated ability to use initiative and sound judgement when solving day-to-day customer service issues
  • Skilled at building internal and external partnerships to develop cross functional working relationships to gain support and build capacity to drive continuous improvement and efficiencies
  • Experience in planning, developing and implementing information systems and technology solutions within a library or learning environment for both customers and employees 

Culture

Darebin is home to one of the largest, most diverse communities in Victoria in terms of cultures, language (more than 118 languages are spoken), religions, socio-economic background, employment status, occupation and housing needs. You will work for an organisation that proudly values social inclusion, sustainability, engagement and service excellence.

Benefits

  • Working with staff committed to delivering the best quality service to our customers
  • Fortnightly RDO
  • Working for a Council with a strong sense of social justice and committed to the environment
  • Access to secure on-site bicycle parking and a range of conveniently located public transport options

How to Apply

Start your application by clicking ‘Begin’ below. Candidates must provide a resume, and address the Key Selection Criteria in the Position Description in their cover letter. People from Aboriginal and Torres Strait Islander background are encouraged to apply.

This is a readvertised position and previous applicants need not apply.

Contact Fiona Rosselli, Team Leader Library Information Systems and Technology on (03) 8470 8953 for a confidential discussion.

Applications close on Sunday, 9 August 2020 at 11.30pm. Interviews are likely to be conducted during the week commencing 10 August 2020.

The City of Darebin is an Equal Opportunity Employer and does not discriminate in its selection and employment practices on the basis of race, colour, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, genetic information, age, membership in an employee organisation, or other non-merit factors. Darebin is committed to providing a safe working environment that embraces and values child safety, and thorough ‘Safety Screening’ processes apply.

View the Position DescriptionOpens in new window

How to apply:

 apply

Team Leader Library Programs & Marketing

Closing Date
Contact Officer
Esther Buys
Contact Number
0439091644
Location
Sunshine Coast Council, QLD

 

logo

Team Leader Library Programs & Marketing

Category:  Library Services | Work Type:  Permanent Full-time

  • Salary: Level 6 - Level 6  Stream A
  • Salary Value: $84,908 - $90,689
  • Location: Maroochydore 
  • Vacancy no: 466


Why work with us?

There is no better place to live and work than on the Sunshine Coast, especially with an outstanding organisation like Sunshine Coast Council.

With the vision to be Australia’s most sustainable region - Healthy, Smart, and Creative, council is at the forefront of delivering a number of region-shaping projects that will see the region become a hub for innovation, entrepreneurship and creativity, along with opportunities and a lifestyle for all to enjoy.

About the Role

Sunshine Coast is seen as a global leader in smart technology and innovation by being named as a Smart 21 community and more recently recognised as a top 7 smart global community. Our network of Libraries and Mobile Library services are a key activator in engaging residents and visitors with the knowledge, connections and experiences to continue to build the regions capabilities. This leadership role will;

  • Oversee a team of 11, enhancing and developing their individual expertise in the production of relevant programs
  • Review and design inclusive and accessible libraries services, with a focus on innovative programming and marketing
  • Establish a mechanism for community consultation
  • Proactively contribute to library strategic planning and ensure the alignment to corporate commitments and budgets

About you

As champion of continuous improvement, your natural leadership qualities will build strong, customer focused teams resulting in relevant and valued library programs and services.  Your career will demonstrate a passion for excellence and an ability to interpret future trends and service expectations. Strong research, analytical problem solving, evaluation, superior planning and service delivery skills are a must. Tertiary degree qualifications in Librarianship, Programming, Marketing or related disciplines or equivalent significant industry experience will be required. Ideally your career will reflect experience within a library, customer service, marketing or other related setting within a medium to large sized organisation.

Our Culture & Employee Benefits

Council is committed to creating an inclusive, culturally diverse, healthy, skilled and dedicated workplace culture. As an employee you will enjoy a range of benefits which include but are not limited to:

  • 9-day fortnight - to support your enjoyment of the lifestyle benefits Sunshine Coast has to offer.
  • Pay you 17.5% loading when taking annual leave (4 weeks entitlement per year)
  • Generous Superannuation benefits - council will also contribute 12% Superannuation in addition to your 6% superannuation contribution

How to apply

Submit a resume / CV and cover letter detailing your suitability for the role, including your ability to fulfil key responsibilities and requirements on the Position Profile. Click ‘Apply for this job’ and follow the prompts to complete your application.

Further Information

Helpful information to assist you in completing your application is available on the Sunshine Coast Council website.

To learn more about Council’s vision and projects, you can view the Corporate Plan 2020-2024.

For specific enquiries contact Esther Buys during business hours on 0439091644.

Through its Reconciliation Action Plan, Sunshine Coast Council supports social and economic opportunities for Traditional Owners, the Kabi Kabi and Jinibara people and the broader First Nations community and as such strongly encourages local, First Nations people to apply.
 

Applications close: 02/08/2020 E. Australia Standard Time

apply now

Mobile Library Driver Customer Experience Officer

Closing Date
Contact Officer
Malcom Davies or Melissa Martin
Contact Number
0437 548 138 or 0409 230 264
Location
Casey Cardinia Libraries, VIC

 

Mobile Library Driver Customer Experience Officer – *HC licence essential (Band 4)

  • Band 4 $35.4814 per hour + 9.5% superannuation
  • Permanent Part time – 21 hours per week + Rostered Saturday

Monday 10am – 6pm Mobile Library

Wednesday 11:30am – 7:30pm Mobile Library

Friday 10am – 6pm Hampton Park

Saturday (1 in 4) 10am – 4pm Hampton Park

Casey Cardinia Libraries are seeking an enthusiastic staff member who is passionate about providing services to our community with excellent customer service skills, for a permanent part time role.

Casey Cardinia Libraries (CCL) is one of Victoria’s largest public library services. We are funded principally by City of Casey, Cardinia Shire and the State Government. We support a rapidly growing and diverse community of more than 460,000 people.

CCL have a shared vision, mission and values that are absolutely vital to our success. They define who we are and how we operate.

At CCL we value our staff and encourage them to strive to be the best they can, using their strengths every day

We want CCL to be a great library service where people (staff and customers) feel valued and appreciated. Our team work in libraries because they really care about their community and want to make a difference.

If you:

  • Love working with people
  • Are committed to providing great customer service to our community in a vibrant public library environment
  • Are confident with information technology and enjoy helping others use it.
  • Feel energised by our values of Creativity; Love of Learning; Humour; Social Intelligence; Teamwork and Fairness
  • Have a Heavy Combination Drivers licence

We want you to apply!

Applications to be addressed to Melissa Martin employment@cclc.vic.gov.au

All applications must include a cover letter, current resume and address the selection criteria listed on the Position Description.

Applications close at 5pm on Friday 31st July 2020

For any questions relating to the role please contact Malcom Davies on 0437 548 138 or Melissa Martin on 0409 230 264

Upcoming Events

Job Vacancies

Find Library Branch

Find Library Branch

Find Library Branch