Senior Coordinator - Library Collections and Digital Development

The Hills Shire Council 

• Permanent, full-time
• Leadership role
• Competitive rates of pay

We are seeking a highly motivated and customer-oriented individual, with leadership capabilities to join our Library Services team as Senior Coordinator – Library Collections and Digital Development.

Working with us:
At The Hills Shire Council, we live our values of Honesty, Integrity, Loyalty, Leadership and Safety through the work that we perform for the Community. We are committed to an inclusive, diverse and supportive workplace culture where our people and customers feel respected and valued. Council also prides itself on being a Child Safe Organisation that is committed to promoting the health, safety, welfare and wellbeing of children and young people in our community.

What you will bring to the role:

• Identify and develop solutions for complex issues and problems within areas of responsibility.
• Manage the Library’s Collection, Information, Local History, Bibliographic and Digital services.
• Advise the Library Management Team on strategies to continue the delivery of world class Library Services to The Hills community in light of population increase and technological trends.
• Plan, monitor and manage the team to achieve performance targets and business plan initiatives.

What are we seeking in our new team member:

• Minimum 3 years in a similar role with experience in a fast-paced customer service environment.
• Diploma in Library & Information Services or related field.
• Driver License Class C – NSW and a valid Working with Children Check.

Benefits of working with us:
Competitive rates of pay starting at $112K per annum, (excluding superannuation). In addition to competitive rates of pay paid weekly, we offer additional benefits to staff including paid training to keep your skills up to date, opportunity to earn individual and organisational bonus payments, discounted membership to our state-of-the-art Waves Fitness & Aquatic Centre, access to a Fitness Passport and an active Social Club.

Next steps:
Please review the Position Description and job ad and apply via Careers | The Hills Shire Council by 5pm on 5 February 2026.

Apply with COUNCIL | APPLY with SEEK

People with disabilities, who meet the selection criteria, are encouraged to apply. If you require any reasonable adjustments to be made or if you need any other assistance with submitting your application, please feel free to contact the HR team at hr@thehills.nsw.gov.au .

Offers of employment will be subject to following pre-employment checks: Psychometric Testing, Reference Checks, Identity Check, Medical checks (including Drug and Alcohol Screening), Working With Children (where applicable), and Criminal History. We assess applications on merit and suitability related to the inherent requirements of the position. Only people with the right to work in Australia may apply for this position.

Library Officer

Town of Bassendean 

• Part time
• Hourly rate range $36.07 – $38.40 per hour

Library Officer

Part-time six-month contract

Level 3, $36.07 to $38.40 per hour

The Town of Bassendean is a small local government that sits along the Derbarl Yerrigan on the traditional lands of the Whadjuk Noongar people. We employ around 150 staff in diverse teams of dedicated people who are committed to delivering a wide range of services to our community. The Town maintains strong connections to our residents and drives positive change. We strive to build a strong, liveable community for now and for the future. Although we are small in size, we are big in heart, connectedness and collaboration.

About the team

The Town’s Library Services is an important community and cultural hub that supports the information, literacy, lifelong learning, and recreational needs of the community. Library staff are responsible for providing excellent customer service along with assisting in the provision of special programs at the library as well as library and information duties.

About the role

Assist the community to access and use the library service and its resources through the delivery of excellent customer service and high-quality programs that support learning, literacy and social inclusion.

Support the provision of library services through functions including digital services, collections, programming, home delivery service, financial and general administration tasks.

About you

The ideal candidate will have:

• Demonstrated customer service experience and communication skills
• Experience with delivering outreach programs such as Storytime and Adult workshops
• Good knowledge of automated library management systems, e-resources, associated devices and download processes, and associated keyboard, data entry and processing skills
• Time management, planning and organisational skills to meet requirements of the role.
• Ability to process information in a busy environment
• Ability to lift and carry a medium load
• Ability to work rostered hours including evenings and Saturday mornings
• Working with Children Check
• National Police Certificate

All Town of Bassendean staff demonstrate our corporate values of community, respect, connection, adaptability and accountability.

Salary and Benefits

This part-time, fixed term six-month contract attracts an hourly rate range of $36.07 to $38.40 plus superannuation.

The Town also offers up to 4% additional superannuation (conditions apply), 17.5% leave loading, free parking, ongoing training and professional development, and up to two additional leave days per calendar year.

Working Hours

The position is part time, 39 hours a fortnight, working roster as below:

Tuesdays - 8.5 hours

Fridays - 7 hours

Saturdays - 4 hours

The Town of Bassendean supports employees having access to flexible working arrangements to help them manage work and life responsibilities. As flexibility means different things to different people, the Town has a range of flexibility options that may be negotiated.

Would you like to know more?

Further information is available on our web site www.bassendean.wa.gov.au. For position related queries please contact Samantha Wasson, Coordinator Library Services via email, Samantha.wasson@bassendean.wa.gov.au

How to Apply
Please email your resume and cover letter, outlining your suitability for the role in relation to the information in this ad by clicking on the Apply Now button.

Information Pack

Library Officer PD

Applications close date: Friday, 6th February 2026 at 12:00PM | APPLY NOW with SEEK

Applicants are encouraged to apply as soon as possible as interviews may commence prior to the closing date and the Town reserves the right to close this advertisement before the closing date if a suitable candidate is identified.

Cameron Woods
Chief Executive Officer

The Town of Bassendean is proud to be an Equal Opportunity Employer committed to providing a safe and inclusive workplace that is reflective of our diverse society. We are one team – collectively our differences strengthen our organisation and deliver great local government to our community. Applications are encouraged from suitably qualified candidates from all backgrounds.

PLEASE NOTE: APPLICATIONS CAN ONLY BE ACCEPTED FROM CANDIDATES WHO HAVE THE RELEVANT WORKING RIGHTS TO FILL THIS POSITION.

Library Officer

$85,309.88 - $85,309.88

Maximum Term Part-time

Our Region

Gladstone offers dynamic career opportunities across diverse industries, catering to a range of skills and ambitions. Whether you're advancing your career or seeking work-life balance, Gladstone's industrial strength, innovative energy projects, and bustling service sectors make it a fantastic place to work and live.

You’ll be glad you made it!

Our Council

Discover a fulfilling career at Gladstone Regional Council, where your dedication to community service merges with our commitment to improving residents’ lives. Every role contributes to the livelihood of those who call Gladstone home.

We are committed to building an inclusive workplace that reflects the diversity of the entire community we serve. At Gladstone Regional Council, we embrace diversity in our collective pursuit of inclusion. We are committed to creating an inclusive environment where everyone, regardless of gender, age, marital status, sexual orientation, disability, ethnicity, or background, can thrive. Inclusion is at the heart of our culture.

View our Access and Inclusion Action Plan and Reconciliation Action Plan

Our Culture & Our Benefits

Join our supportive and collaborative culture where your well-being comes first. We’re committed to nurturing your holistic wellness through health programs and events, our culture journey and flexible working options.

We partner with our people to understand their needs and provide the tools that develop skills, knowledge and healthy culture. Our people are valued for the part they play in delivering for the Gladstone Region. We are proud of who we are and what we do. We are #ProudlyGRC!

Find out more here Better Balance, Better Benefits with GRC

LIBRARY OFFICER

Council is seeking to appoint a maximum term part time Library Officer to contribute to Council’s success.

This is a maximum term part time opportunity, working 28.75 hours per fortnight, with a projected end date of 30 September 2028. Workdays will be every Saturday and one Monday and one Friday per fortnight.

Salary for this position is pro rata of hours worked.

• Located at the Boyne Tannum Community Centre
• Make valuable connections within the Community
• Better Balance, Better Benefits with GRC

About the Role

The purpose of this position is to provide an efficient and effective public library and customer service that meets the needs of its members, and other customers; and promotes positive relationships and communication between Council and the community.

You will bring:

• Demonstrated relevant experience, knowledge and skills working in a similar environment or in a customer service interfacing role.
• Skills and experience recording, reconciling and processing financial transactions, including cash handling.
• Demonstrated ability to work effectively in a team and independently.
• Sound communication (oral and written) and interpersonal skills to liaise with a diverse client base.
• Proficient keyboard skills and experience using Microsoft Office Suite and operating corporate business systems.
• Must be eligible and willing to obtain on appointment, a positive notice Working with Children Blue Card.
• Legally able to drive a motor vehicle in Queensland.

Eligibility & Pre-employment Checks

To be eligible for this position, the candidate must have applicable working rights.

Depending on the role requirements, you may need to complete various checks and assessments as part of the recruitment process.

This could include reference checks, pre-employment medicals (including drug and alcohol testing), vaccinations, visa checks, licence verifications and psychometric testing.  

For questions related to the role or recruitment process, please call Council on (07) 4970 0700 or email the Talent Acquisition Team at employment@gladstone.qld.gov.au.

Closing Date: 12 noon Wednesday 28 January 2026 | APPLY

Position Description - Library Officer - 10545, 10552, 10548.pdf

Library Assistant Trainee

Location – Cannonvale

Temporary / Full Time (18 months)

$20,488 to $49,296 per annum

(Wage dependent on age & level of school completed)

The Whitsunday Regional Council is situated at the heart of the Great Barrier Reef.  The region encompasses the 74 tropical Whitsunday Islands, the coastal towns of Cannonvale, Airlie Beach, Jubilee Pocket, Shute Harbour and Bowen along with the rural towns of Proserpine and Collinsville.  The Whitsunday region offers a dynamic environment and is perfectly placed to live, work, play and invest.

Become a Library Assistant Trainee in Cannonvale!

Are you motivated, enthusiastic, and passionate about helping the community? Council is offering an exciting 18-month traineeship to kickstart your career at the Cannonvale Library, commencing late February/early March 2026.

The Opportunity:

You will earn a wage while achieving a nationally recognised Certificate III in Library Information Services.

What You'll Do:

• Be the face of the library, providing excellent customer service and helping the public use library resources.
• Gain hands-on experience with core library operations, including circulation (checkouts/returns), shelving and handling reference enquiries.

The Benefits:

• 18 Months of paid employment working a 9-day working fortnight.
• Dedicated mentoring, support, and paid study time.

This position is funded by the Skilling Queenslanders for Work Initiative (First Start Program) to help young people and disadvantaged Queensland job seekers gain experience and a qualification. Note: Continued employment after the 12-month traineeship is not guaranteed.

To be eligible, you must be:

• aged 15 years or older and no longer at school; and
• able to meet citizen, residency and visa requirements to undertake an apprenticeship.

In addition to the above, to be eligible you must be able to identify with at least one of the following:

• a young person (aged 15-24 years), including those in and transitioned from out-of-home care;
• a long-term unemployed job seeker;
• a mature-age job seeker (aged 45 years or older);
• an Aboriginal or Torres Strait Islander person;
• a migrant or refuge from a culturally and linguistically diverse background;
• a person with a disability;
• a displaced worker (retrenched or redundant);
• a woman re-entering the workforce;
• a veteran, ex-ADF personnel or their family member.

How to apply:

To view the position description please click on the job attachments tab above.

To apply, click the ‘Apply’ link below.  For any further information regarding this role, please contact a member of our Human Resources Operations team on (07) 4945 0235

Applications close: 30-Jan-2026 11:30 PM | APPLY or via Councils Available Jobs Portal

Council is committed to providing a healthy work environment for individuals working, visiting or conducting business at Council workplaces and is transitioning to a Smoke Free Workplace.

Council practices Equal Employment Opportunities and Workplace Health and Safety Principles.

Library Officer

Job No: TRC912 | Location: Atherton

Our Atherton team are seeking two motivated and passionate individuals to join our Libraries department as Casual Library Officers.

The Library Officer is responsible for providing efficient and effective services by undertaking library and customer service duties, administrative support, and supporting library programs to all ages in the community. The Library Officer will also assist in the management of stock (eg. shelving of library books and rotations between branches, ordering consumables etc) as required.

About Tablelands Regional Council (TRC)

TRC is a forward-thinking, progressive, and inclusive organisation, delivering a range of services and programs for our community. We have a highly skilled workforce who provide innovative solutions to problems. We seek and recruit people who are passionate about the region, work well in a team environment, and have the skills and abilities to produce quality outcomes.

The Atherton Tablelands is one of the most exciting places in North Queensland to live and work. Located within a 90-minute drive from Cairns, our enviable lifestyle, vibrant landscapes, untouched rainforests, dramatic mountains, and stunning lakes & waterfalls make the Tablelands region extremely attractive for your new career

Tablelands Regional Council offers: 

• Flexible Working Conditions - we encourage a healthy work-life balance.
• Employment Security - we offer long-term employment opportunities. 
• Diverse Training Opportunities - we support staff in their roles.
• Career Progression – we provide opportunities to continually grow and build a career in local government.
• Equal Remuneration – we offer equal employment opportunities.

Applications Close 5pm, Wednesday 28 January 2026

• Base salary package from $45.50 per hour
• Attractive superannuation - up to 12% employer contribution 
• Uniforms & personal protective equipment supplied
• Hearing checks, flu shots & skin checks (subject to availability)
• Health, body & mind hub access
• Discounted health insurance available

How to apply

1. Complete the ‘Personal Details’ section.
2. Complete the ‘Questions’ section
3. Attach your resume and cover letter (max. 2 pages).

Position Description

For further details about the role download the Position Description.

Employment with TRC

For further information about conditions of employment, working at TRC, and living and Working on the Tablelands go to TRC Careers.

Position Queries

For more information about the role please contact Samantha Hocking Acting Coordinator Libraries during office hours - 07 4089 2330.

Technical Issues Contact: 

For application enquiries, please contact Human Resources during office hours - 07 4089 2315.

We encourage applicants from all backgrounds including First Nations People, people from different cultural backgrounds and people with disabilities.

APPLY with COUNCIL | APPLY with SEEK (Allows you to pre-fill the application using your SEEK profile information and resumé)

Library Assistant - Cowra Library

• Posted: 15/01/2026
• Closing Date: 01/02/2026
• Job Type: Casual
• Location: Orange City Council
• Job Category: Advertising, Media, Arts & Entertainment,Education, Childcare & Training

Hours: Casual on Call
Hourly Rate: $41.66 - $45.41 (plus superannuation)

View the full Position Description by clicking HERE (this link will work on Council’s website)

About Central West Libraries           

Central West Libraries is a regional library services located across the Central Tablelands and Western Slopes of NSW. Established in 1958 the Library encompasses the Local Government areas of Blayney, Cabonne, Cowra, Forbes, Weddin and Orange. The Libraries support and administrative units are located in the Orange City Library building. The Library service covers an area of 18,772 square km and serves a population of 91,857.

Job/Responsibilities

In your role as Library Assistant you will work at the Cowra and Blayney Libraries where you will provide high quality customer service including:

• Providing basic reader’s advisory and reference services
• Assisting customers with IT applications and personal devices
• Operating the Library Management System (LMS) to issue, return and reserve library items
• Shelf tidying and shelving returned items
• Participating in early literacy programs
• Ensuring accurate cash handling and EFTPOS transactions

Skills/Experience

• Previous library experience is desirable
• Well-developed communication skills, both verbal and written, including the capacity to interact with all levels of staff and the community while maintaining effective customer service and relationship management
• Digital literacy skills in the use of a variety of technology including applications and systems used within libraries

What We Offer:

• Valuable on-the-job training and development opportunities.
• Health and Wellbeing benefits including access to a Fitness Passport for you and your family.
• Salary Packaging available
• Free access to EAP services for you and your family
• The chance to contribute to your local community.

So what do you need?

To be successful in this role you will need a current NSW Class C Drivers Licence as well as the ability to achieve a satisfactory criminal background check and Working With Children Check (or ability to obtain before starting).

To apply, please click Apply. A cover letter is not required, however, there are screening questions that must be answered to apply for the position. You can also save and return to your job application at any time prior to the closing date.

If you have any queries relating to this role, please contact Branch Librarian – Cowra, Terry Mills-Edward on (02) 6340 2180.

Applications close Sunday 1 February 2026

Please note: Where additional candidates are found suitable from this round of recruitment a talent list or pool may be created for filling any similar permanent or temporary roles that may become vacant over the next twelve months.

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Senior Library Team Member - Part Time

Job No: CC221104 | Location: Merrylands

Located 20km west of Sydney on Dharug country, with a population of over 245,000 residents, Cumberland City Council is the fourth most populous Local Government Area in Greater Sydney. Cumberland boasts one of the most diverse communities in Australia, with people from many different backgrounds and cultures living alongside one another.

Our people are focused on driving community outcomes, programs and services to innovate, inspire and deliver change for the community we represent and has worked hard to fulfil its community’s vision for Cumberland as a place where anyone can feel welcome, belong and succeed.

ABOUT THE OPPORTUNITY

The Libraries team operate eight (8) locations across the Cumberland LGA and assist customers and members of the public with locating materials, answering questions and providing guidance on research strategies.  

The team also hold a wide variety of events across these locations, ranging from educational and cultural programs to social and community-building activities.

The Senior Library Team Member is responsible for carrying out customer service duties efficiently and professionally, and to provide high quality customer service to both internal and external library customers. This role will also be the officer in charge during the hours that they are working ensuring all staff adhere to the libraries policies and procedures. You will have the opportunity to assist customers in accessing library resources whilst participating in running of activities including children's story time and adult classes. 

The successful applicant will require:

• Diploma of Library and Information Services or relevant qualification 
• Eligible for Library Technician membership of ALIA
• Experience in a library environment 
• Well-developed literacy, numeracy and oral communication skills 
• Demonstrated ability to work well in a team
• Experience in using computers and the internet in a professional environment
• Valid Working with Children Check

Download the position description here for more information. 

About this role: 

• 1x Permanent part-time position
• Working 40 hours per fortnight on the following roster:

Week 1

• Monday: 11:00am to 8:00pm with a 60 minute unpaid meal break (Granville Library)
• Friday: 3:00pm to 6:00pm (Merrylands Library)
• Saturday: 9:00am to 4:00pm with a 60 minute unpaid meal break (Wentworthville Library)
• Sunday: 1:00pm to 4:00pm (Wentworthville Library)

Week 2

• Tuesday: 5:00pm to 8:00pm (Auburn Library)
• Thursday : 3:00pm - 8:00pm (Guildford Library)
• Friday: 3:00pm to 6:00pm  (Merrylands Library)
• Saturday: 9:00am - 4:00pm with a 60 minute unpaid meal break (Wentworthville Library)
• Sunday: 1:00pm to 4:00pm (Wentworthville Library)

Salary information: The salary and conditions of employment are in accordance with the NSW Local Government (State) Award.

• Grade 8 of the Cumberland Salary Structure with a hourly rate of $39.33 to $48.18 per hour plus 12% superannuation
• The commencing salary will be negotiated, taking into consideration the successful applicant's qualifications, skills and experience related to the role

What you'll need to have for this role:

• The right to live and work in Australia
• Be able to provide information for pre-employment checks required for the position, including attending a physical pre-employment medical examination as required
• Participate in health monitoring as outlined in the risk assessment for this position and Council’s Health Monitoring Procedure, as required.

WHAT WE CAN OFFER

• We promote work-life balance and offer flexible working arrangements including working from home opportunities or up to an additional five (5) days' leave for front-facing roles that are unable to access working from home arrangements
• Training and professional development opportunities available to develop skills and grow your career
• Leave entitlements including annual leave,  15 days personal leave per year, parental leave and access to Long Service Leave after five (5) years (where applicable)
• Three (3) additional grant days of paid leave over Christmas (where applicable)
• Corporate Health Insurance discounts
• Health and Wellbeing Programs to support our staff by providing access to online professional learning, paid leave to undertake annual skin checks and to donate blood
• Subsidies to assist with the cost of wellness and fitness activities
• Free access to Council owned and managed Aquatic Centres
• Access to Council's Fitness Passport Program and Employee Assistance Program (EAP).

ABOUT US

Council adheres to the principles of a child safe organisation and is committed to the safety and wellbeing of all children and young people, and fully supports the aims and objectives of NSW Child Protection Legislation, and associated provisions. Council will implement all necessary measures to ensure a safe and supportive environment, which endeavours to promote child protection practices. It is essential for applicants to submit their WWCC number with their application, if required, and it is an offence under NSW legislation for barred workers to apply for or otherwise attempt to obtain, undertake or remain in child-related employment.

Cumberland City Council is committed to building a diverse and inclusive workplace, reflective of the community it represents. Council welcomes and encourages applicants from diverse backgrounds to apply for our roles, and is committed to providing an accessible and safe workplace for our staff through making reasonable adjustments. If you have any accessibility or support requirements throughout the recruitment process, please contact the hiring manager during the application process. 

ENQUIRIES 

Contact Sarah Garland, Team Leader Library Operations on (02) 8757 9486 or human.resources@cumberland.nsw.gov.au for further information.

Closing date: 11:59pm, Tuesday 27 January 2026

  HOW TO APPLY

To submit your application for this position, please complete the questionnaire.  You'll be asked to attach your resume and any relevant qualifications (if required) to complete your application. Make sure you have these attachments ready before you apply as your application cannot be submitted until completed.

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Children and Families Librarian

•  Closing date: 8/02/2026 11:00 PM AUS Eastern Standard Time
•  Location: Across all Brimbank Libraries
•  Department: Community Learning and Participation
•  Compensation: Library Band 5A 35 Hour Week AUD $80,279.64 - $92,581.60
•  Employment type: Permanent Full Time
•  Work Arrangement: On-site

Children and Families Librarian - multiple roles available

Permanent Full Time

Band 5 $80,279.64 - $92,581.60

This role works 35 hours per week, and works one evening a week and one Saturday a month

About Brimbank Libraries

We seek people with community-first values who want to make an even better place to live and work.

Brimbank Libraries is a dynamic public library service in the west with libraries based at [insert branch names] as well as an online library. Brimbank is a vibrant and diverse local council that provides a wide range of valued services to the community.

Brimbank Libraries are well known for providing exceptional customer experiences and a broad range of programs that support literacy, lifelong learning, and community connections. We are committed to providing an engaging, welcoming environment and library experience. Joining our team will give you the opportunity to showcase your customer service skills, deliver creative programs, and build genuine connections with children, families, and the wider community.

The City of Brimbank is the second largest municipality in metropolitan Melbourne. Only 10 kilometres west of Melbourne, it’s the gateway to Melbourne’s western suburbs and the regions.

With half its 196,000+ residents born overseas, and with more than 160 languages spoken, Brimbank is one of Australia’s most multiculturally diverse municipalities.

About the role

The Children and Families Librarian plays a key role in delivering high-quality services and programs that support literacy, learning, and community engagement for children and families.

Key responsibilities include:

• Providing high-level customer service across all service points, with a focus on children and families
• Developing and delivering programs under the guidance of the Library Programs Lead, aligned with Brimbank Libraries’ strategies and priorities
• Promoting library resources and services to encourage positive connections and support learning
• Delivering literacy programs and services tailored to children and families, including the delivery of story times and other programs across multiple branches, and multiple programs a day when required
• Participating in networks across council, local businesses, and community groups to identify opportunities for collaboration and partnerships
• Contributing to library collection activities including selection, maintenance, shelving, tidying, and displays
• Mentoring and supporting library staff to enhance engagement with children and families
• Acting as Officer in Charge when required, overseeing day-to-day library operations
• Providing information services including reader advisory and information retrieval
• Supporting customer use of technology and library systems, including troubleshooting and general IT assistance
• Undertaking a broad range of library duties as required

About you

To be successful in this role, you will demonstrate:

• Ability to work in accordance with Brimbank Libraries’ values and behaviours
• Eligibility for professional membership of the Australian Library and Information Association (ALIA), or relevant qualifications with demonstrated experience working with children and families in a library or similar community setting
• Proven experience in delivering customer service excellence in a high-volume environment
• Experience in developing, delivering, and evaluating programs and services for children and families, with strong presentation and public engagement skills
• The stamina to sustain and deliver a dynamic, engaging program schedule each day.
• Experience in providing children’s literacy programs and promoting a reading culture across all life stages
• Ability to build effective relationships with internal and external stakeholders
• Ability to engage with people of all backgrounds and ages, manage high levels of public interaction, and supervise staff effectively
• Strong knowledge of library online resources, computer equipment, mobile devices, and emerging technologies, with the ability to troubleshoot IT issues
• Resilience, adaptability, and a proactive mindset to drive positive outcomes in dynamic environments
• Ability to manage difficult situations, resolve problems, and diffuse potential conflict constructively

How to apply

All applications must respond to the key selection criteria as listed in the position description and be submitted within the indicated closing date of this advertisement. This role requires a mandatory police check that will be organised by the Council.

To view a copy of this Position Description, please go to https://www.brimbank.vic.gov.au/careers and click on the Job Listing. To apply, please include your Resume and a Cover Letter of no more than 2 pages, outlining how you can deliver on the key aspects of the role and how you will assist Brimbank in 'becoming the best it can be'.

Brimbank City Council actively encourages applicants from Aboriginal and Torres Strait Islander heritage, people living with disability, and LGBTQIA+ and people from culturally diverse backgrounds to explore the opportunity of a career at Brimbank.

If you have any support or access requirements, or would like to speak to someone about employment process please contact People Culture and Wellbeing on 92494000.

Brimbank City Council is a Child Safe organisation and endeavouring to promote child safe, child friendly practices.

To be eligible for employment at Brimbank City Council you must be an Australian citizen, permanent resident of Australia or be legally entitled to work in Australia.

All applications should be submitted online by clicking on 'Apply' link.

If you have any queries regarding this role contact Helen Doherty Library Team Leader on (03) 9249 4650 or Sarah Gardiner, Library Programs Lead – Early Years on (03) 9249 4650

Don’t meet every single requirement for this role? Studies have shown women and those of underrepresented groups are less likely to apply for roles unless they meet every criterion. At Brimbank City Council, we recognise that different experiences make for great community outcomes. If you are excited about this role, but your experience doesn’t perfectly align to the criteria we encourage you to click the APPLY button now and submit your application.

If you want to know more about what we do or why you should work for Brimbank City Council check out our web page: https://www.brimbank.vic.gov.au/careers

Please use Google Chrome if you have any difficulties viewing / downloading the Position Description

APPLY

Library Customer Service Officer - Programs

•  Closing date: 8/02/2026 11:45 PM AUS Eastern Standard Time
•  Location: Brimbank Libraries
•  Department: Community Learning and Participation
•  Compensation: Library Band 4A 35 Hour Week AUD $72,643.22 - $77,882.47
•  Employment type: Permanent Part Time
•  Work Arrangement: On-site

Library Customer Service Officer - Programs

Permanent role

21 hours per week

Salary range: Band 4, $72,643.22 to $77,882.47

Required to work a minimum of one late shift per week and one Saturday each four weeks

About Brimbank Libraries

Are you passionate about connecting with the community and providing exceptional customer service? From helping someone to find their next book, to providing IT support and helping someone on a computer; for example, to planning and delivery a program which fosters a love for reading and creates positive learning and social connection outcomes, this could be the position for you.

Join us at Brimbank Libraries, a dynamic public library service in Melbourne’s western suburbs delivering a range of services and programs to the community to support lifelong learning, literacy and social connection.

About the role

Suitable for a team player who has the flexibility, skills, knowledge and a positive outcome driven approach to provide customer service, programs and resources that meet the needs and interests for all in the community.

This position provides an opportunity to undertake a variety of tasks to support Brimbank’s diverse community. From friendly and welcoming face to face customer service to helping to find information and learning resources, supporting the use of technology, assisting to find a great book or to program delivery.

Hours are spread across the week and include a late shift to 8pm and a one in four Saturday shift. Additional shifts including Sundays are available as overtime.

Staff are required to work across any of the library locations based at Deer Park, Keilor, St Albans, Sunshine and Sydenham.

Is this the role for you?

• You are flexible and adaptable and thrive working in a dynamic environment with constant public contact with people from all backgrounds and age groups.
• With a passion for connecting with the community, you will bring:
• Flexibility, enthusiasm, and a positive attitude, with a commitment to providing friendly and welcoming customer service to a diverse community.
• The ability to assist in the planning and delivery of programs and activities for a diverse community
• Excellent communication and interpersonal skills, with the ability to connect with community members from diverse backgrounds and stakeholders
• Lifelong learner with the ability to learn new technologies to support the community, and a willingness to embrace and explore emerging technologies relevant to libraries.
• Demonstrated positive attitude, excellent interpersonal skills, cultural sensitivity and a sense of humour and ability to lead staff and work well as part of a team
• An ability to work independently and prioritise tasks
• A passion for promoting literacy, and experience working in a culturally and linguistically diverse and busy environment

If this sound like you, apply now to join our friendly and supportive team.

Benefits of working at Brimbank include:

• 16 days of personal leave per year (pro rata)
• 20 weeks paid parental leave (pro rata)
• 8 weeks partner leave (pro rata)
• Make a positive impact to your local community

To view a full list of employee benefits, please view Council's Employee Values Proposition

How to apply

All applications must respond to the key selection criteria as listed in the position description and be submitted within the indicated closing date of this advertisement. This role requires a mandatory police check that will be organised by the Council.

Brimbank City Council embraces our diverse community and work environment and encourages applications from everyone including people of Aboriginal & Torres Strait Islander background, people of diverse sexual orientation and gender, people from culturally and linguistically diverse backgrounds, and people of varied age, ability, and faith. Council will give due consideration to any workplace adjustments to accommodate the needs of any prospective or existing staff member.

Brimbank City Council is a Child Safe organisation. Brimbank will implement all necessary measures to ensure a safe and supporting Council environment, which endeavours to promote child safe, child friendly practices.

All successful candidates must have a Working with Children and undergo a Police check.

For further information contact Danielle Marie, Learning and Partnerships Coordinator on (03) 9249 4171 or Helen Doherty Library Team Leader & Portfolio Lead (03) 9249 4650

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Library Technician - Operations

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Job no: 495456
Work type: Permanent Full Time
Location: Penrith
Categories: Library Services
Salary: 6010

Library Technician - Operations

We are looking for a qualified Library Technician to deliver excellent customer service in a full‑time, varied, hands‑on role that makes a real impact in the community. You will work across multiple library branches, support innovative and inclusive services, play a key role in maintaining strong Work Health and Safety practices and build skills in accessible technologies.

What we offer you

• Salary:  $74,119 - $85,797 per annum (depending on skills and experience) + Super
• Working Location: Penrith City Library and other library branches as required
• Career opportunities including study support and capability mapping of your skills to enable you to grow to your full potential
• 15 days personal leave per year
• Health and wellbeing leave
• 18 weeks paid maternity leave
• Access to fitness passport
• Complimentary access to Ripples Leisure Centres
• The best of both worlds – click here to learn more

 Here's what you'll be up to…

• Be a friendly first point of contact, helping customers enjoy library services and confidently use technology and equipment
• Support the day-to-day running of the libraries including assisting with circulation management, staff rostering and training
• Take part in programs, events and outreach services that connect the community with our libraries
• Support strong Work, Health and Safety practices including documentation, risk assessments and staff safety training
• Promote and support accessible technologies and equipment while working closely with colleagues across teams

Who we are (And why you'll love us)

Penrith City Library Service is a vibrant community-focused network with branches at Penrith, St Marys and St Clair, plus a self-service Anytime Library at Glenmore Park. We offer welcoming spaces, diverse collections and digital resources including eBooks, streaming services and online learning. Through author talks, programs and our outreach services we ensure access for all. Guided by Council values - Show Respect, Be Accountable, Encourage Innovation - we put customers first. Join us to deliver high-quality library experiences that make a real difference in our community.

Check out our Position Description to learn more about this role. 

What are we looking for?

• Someone who is friendly, customer focused and communications clearly with people of all backgrounds
• Enjoys working in a supportive team environment and contributing positively to team goals
• Is committed to ensuring library services are welcoming and inclusive for all community members
• Brings adaptability and strong organisational skills and thrives when managing multiple tasks in a busy library
• Is confident using digital devices and library technology and enjoys helping others build their digital skills
• Demonstrates respect, accountability and innovation and is motivated to make a positive impact in our diverse community

The must-know bits

You will be required to undertake employment checks, which may include a Criminal History Check, Qualification Check, Working with Children Check, Medical Declaration and/or a Functional Test, as relevant to the position for which you have applied.

Where a Criminal History Check is required and has returned a result that indicates disclosable court outcomes, you will be required to provide a copy of the report to Penrith City Council, for review, to progress through the recruitment process.

Ready to make work feel less like… work?

If you're nodding along and already picturing your first day, submit your application by hitting 'Apply Now'.

In addition to a cover letter and resume, applicants are required to submit comprehensive responses to the selection criteria (outlined in the position description) as a part of their application. Applicants who do not meet the essential criteria will not be considered.

We've got an opportunity, you've got talent… Let’s talk.

For more information, contact Rosemary Scott, Staff Development Librarian, on (02) 4732 8126 

Applicants must have the right to live and work in Australia to apply for this position.

Council is a Child Safe Organisation. For more information about this, please see our website.

At Penrith City Council, we believe the best of both worlds means embracing the unique perspectives, backgrounds and experiences that make our City and our organisation vibrant. We are committed to building a workplace where everyone feels valued, respected and supported and welcome applicants from people of all backgrounds, abilities and identities. 

Position description

Advertised: 19 Jan 2026 AUS Eastern Daylight Time
Applications close: 02 Feb 2026 AUS Eastern Daylight Time

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