Team Member Library Programs

Apply Now »

Location: Bankstown,NSW, AU | Canterbury-Bankstown Council

Here at CBCity 

The City of Canterbury Bankstown is one of the largest Council’s in NSW with the most culturally, socially and economically diverse communities in Sydney. We deliver 28 key services such as childcare, waste collection, parks maintenance, libraries, community facilities and aquatic centres to over 380,000 residents. 

The role

We are seeking a motivated individual to develop, deliver, and promote a variety of programs and events that cater to the informational and recreational needs of our community. This role offers an exciting opportunity to make a positive impact through engaging initiatives that bring people together.

Duties will include but not be limited to:

• Develop new and innovative programs that meet the needs of the community.
• Coordinate and deliver programs and events at Bankstown Library and across Council's branch libraries.
• Identify and develop partnerships for programs and events delivery with Council departments, community organisations, businesses, non-government, and government agencies.
• Contribute to the promotion of programs and events through in-house publications, Council's websites, and other promotional opportunities. Liaise with Council's Corporate Communications Unit.
• Participate in the regular process of review, evaluation and reporting of all programs, events and marketing outcomes.
• Provide customer focussed and professional service and help maintain a positive Library environment.

For a full list of duties, click HERE to review the position description.

You will have

• Eligible for membership of Australian Library and Information Association or qualifications and experience relevant to the duties stated.
• Working with Children Check
• Experience in the development, delivery and promotion of innovative library (or similar) programs and events, providing quality learning opportunities and recreational experiences.
• Proven ability to identify, evaluate and implement new programs and events.
• Demonstrated strong commitment to delivering quality customer service.
• Demonstrated high level communication skills (written, verbal and interpersonal), including high level English skills.
• Strong negotiation and conflict resolution skills
• Ability to work independently and collaboratively with a team.
• Experience in delivering programs and activities.
• Involvement in reviewing policies and procedures
• Proficient in MS Office applications and online database management

The salary range for this opportunity starts at $69728 (Grade D, Step1) + 11.5% super. Salary may be negotiable dependent on skills and experience. 

Click HERE to access salary information for all steps within the designated Grade.
 

What’s on offer

• An Attractive Remuneration Package.
• Embrace a better work-life balance with our Accrued Time Off program, designed to prioritise your well-being and help you manage the balance between your personal and professional life.
• Permanent Full-time position with Local Government conditions such as long service leave after 5 years, annual salary increases and generous parental leave options.
• Contribute Contribution to making a positive impact on our community. 
• An investment in your professional growth, fostering continuous learning and development opportunities.
• Access to our employee Health and Wellbeing Programs.

For more information, please contact Renata Rekiel (Coordinator Programs and Partnership) at renata.rekiel@cbcity.nsw.gov.au

You will need to submit your application via the ‘Apply’ link below and create a login using your email address and upload a

• Resume; and
• Cover Letter addressing the selection criteria within the position description and explaining your suitability for the role.

Applications close Monday, 10 March 2025

CBCity is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We want our workplace to reflect the diverse community we serve. We encourage applications from all backgrounds, experiences and abilities; this includes people with disability, Aboriginal and Torres Strait Islanders, the LGBTQIA+ community and people from culturally diverse backgrounds. 

If you require support with your application and throughout the recruitment process, please contact the Talent Management Team at recruitment@cbcity.nsw.gov.au

Successful applicants may be required to undertake a Criminal History Check, Medical and/or Working with Children Check in accordance with the position.   

Applicants must hold an Australian citizenship, permanent residency, or possess a valid work permit/visa with full unrestricted working rights to be eligible.

Apply Now »

Library Customer Experience Coordinator

Job No: SMC448 | Location: Strathfield

Directorate Corporate & Community 
Department/Section Library & Community Services   
Employment Status Permanent
Employment Arrangement Full time, 35 per week with access to Council’s Agile Work Policy.
Remuneration Range: Grade 19 Commencing from $102,229.40 (Grade 19, step 1) plus 11.5% superannuation

Council Overview 

Strathfield Council (Council) is a medium sized Council located in Sydney’s Inner West. The area of the Council comprises approximately 14 square kilometres and has an estimated population of 46,000 residents, which is growing at 2.5-3% annually. Based on NSW Government projections, the population will increase to over 80,000 by 2036.

About the Role

Strathfield Council is seeking an engaged Library Customer Experience Coordinator to join our Library Services Team on a permanent, full-time basis.

The position of Library Customer Experience Coordinator is to effectively lead and manage a multi-disciplined team, responsible for Customer Services and Programs & Outreach to ensure delivery of exceptional customer experience.

This position will be required to recognise and support the changing learning and information needs of the community and deliver information, services and programs and evaluate outcomes as part of continuous quality improvement.

It will provide detailed reports, research, business cases, grant submissions, award applications, presentations and reports to support Council decision making and the development of projects, policies, and strategies.

For more information about the duties and responsibilities for the role, please refer to the Position Description attached below.

Selection Criteria

The successful candidate will possess the following:

• Completion of recognised degree in Library and Information Studies (eligible for professional membership of the Australian Library and Information Association) or equivalent
• Demonstrated knowledge and ability in managing customer experience in library services and programs, including evaluation of customer satisfaction
• Sound knowledge of policies, procedures, practices and future trends relating to library services and programs
• Advanced interpersonal, communication and customer service skills including the ability to successfully liaise with a wide variety of customers and external groups.
• Exceptional oral and written skills, including report writing skills that will be effective in influencing quality customer outcomes both internally and externally.
• Demonstrated ability to manage time, plan, organise and maintain workflow to achieve established goals, objectives and priorities, either individually or as a member of the library team.
• Financial management skills and demonstrated experience in managing an operational budget and allocating resources effectively and efficiently.
• Current Class C driver licence.

Position Description

To review this position description for this role, please click here.

Staff Benefits

To see the benefits available for staff, please click here. To view Council’s Agile Work Policy, please click here.

To Apply

Applicants can apply through our online application process:

1. Please fill out your details, review and answer our designated questions below.

2. Attach any relevant documentation on the next page before concluding your application.

Please have the following documentation (preferably in PDF format) ready to upload prior to commencing your application 

• Cover letter addressing the election criteria as found in the position description 
• Up to date CV/Resume

If you have any questions about the role, please contact our Manager, Library & Community Services, Jack Britton via jack.britton@strathfield.nsw.gov.au

Applications Close at 11:59pm, Thursday 6 March 2025 | APPLY HERE

Strathfield Council is an EEO employer. We encourage applications from everyone regardless of gender, age, ethnicity, cultural background, faith, disability, or gender identity. We encourage applications from people from diverse groups, including, but not limited to Aboriginal and Torres Strait Islander people, people from culturally diverse backgrounds, young people, older workers, people with disabilities, LGBTIQA+ and other minority groups

About Us

Strathfield is a vibrant and multicultural hub located within 15 kilometres of the CBD, in the Inner West of Sydney.

Renowned for our culturally diverse and socially cohesive community, our vision is providing Strathfield with well-connected transport, business and educational institutions, whilst preserving our unique heritage and environment.

We govern over an estimated 40,000 residents in the areas of Strathfield, South Strathfield and parts of Greenacre, Homebush and Homebush West. Our Council Area is also home to a wealth of fantastic parks and open spaces, natural bushland areas and waterways.

As a medium-sized council that focuses on a plethora of Local Government functions, Strathfield Council presents vast opportunities whilst providing upskilling and experience that is tailor-fitted to individual needs.

With ongoing training, the freedom to explore different career paths and the opportunity to work on exciting projects, why not consider developing your career whilst making a difference within the community.

Relief Customer Service Officer

Applications closing on 05 March 2025, 11:00 PM

• Job Type: Part Time
• Package: $61,029 - $66,553 (pro rata) + Superannuation
• Position Description: BR25-Relief-Customer-Service-Officer-February-2025.pdf(PDF, 393KB)

Ongoing Part Time Relief Customer Service Officer
(60 hours per four-week period)

Band 3 ($64,842 – $70,511 Pro-rata) + Superannuation

About the Role

Whitehorse Manningham Libraries are currently recruiting for a Relief Customer Service Officer. If you have excellent customer service skills and are comfortable working with a range of different technologies and people then this may be the role for you.

Applicants must have the ability to be able to work at any of the Whitehorse Manningham Library Branches and have the flexibility to work a variety of days and shifts, including week days and weekends. 

Relief Customer Service Officers support the delivery of branch library services and are deployed accordingly to cover roster gaps created by scheduled leave, training, staff vacancies or service gaps.  This relief position will be required to work at any of the branches within Whitehorse Manningham Libraries. This position will be rostered across Monday, Tuesday and Wednesday, with shifts being a minimum of 2.50 hours to a maximum of 7.50 hours per day to a total of 13.50 hours per week. The rostered hours will be within the span of 8.50am – 8.15pm. On Saturdays the shift will be 3 hours and within the operating hours of 8.50am – 5.15pm. Applicants must have the flexibility to be able to work within any of these hours. Further information is provided in the Candidate Information Pack. 

Applications must include:

• A cover letter addressed to the Chief Executive Officer, Sally Both, stating the position you are applying for. The letter should also detail why you feel you are the right person for the role.
• A resume

Applications that do not include the required components may not be considered. The position description and information on how to apply can be found via the provided links. Applicants may be contacted by telephone to assist with shortlisting.

WML offers the following benefits:

• Access to professional development opportunities that support our commitment to life-long learning and a skilled workforce
• Purchased leave arrangements and carry-over arrangements from the Local Government sector
• Employee Assistance Program for staff and their immediate family members
• Annual free flu vaccination
• Ability to salary sacrifice superannuation

All applications must be submitted via the Apply Link on the website (preferred) or directly to applicants@wml.vic.gov.au.

Applications close: 11pm Wednesday 5 March 2025

Enquiries: Ellen Swansson (03) 9896 4333

Candidate Information Pack (PDF)

Please note only shortlisted applicants will be contacted | APPLY HERE

Come work with us!

Library Officer

Closing Date: 10/03/2025

Salary: $73,715.00 - $81,411.00

Job Type: Permanent - Part Time

Location: Subiaco, WA

Job Category: Community Services and Development

The City of Subiaco is going through a transformation with significant change and evolution in terms of residential options, the commercial sector, retail, entertainment, leisure and recreation. Navigating this change in partnership with the community, business and stakeholders, whilst also celebrating Subiaco's heritage, history and culture is an exciting challenge.

 Job Description

This role sits in the Cultural Services branch and plays a key part in promoting the library as a cultural and educational hub for the Subiaco community. The role is part-time (0.47 FTE) and the required hours are Monday to Thursday 09:30-13:00 and Friday 09:00-13:00.

The key responsibilities of this role are to:

• Staff the front desk and perform all associated duties.
• Provide reference and information services to answer direct reader enquiries.
• Advise and assist the public in operation library equipment.
• Advise and assist the public over lost and damaged items, overdue items, membership details and general service matters.
• Shelve items and maintain general order and tidiness of shelves and library.
• Assist as required in all public functions conducted by the library.
• Assist in other clerical job areas as required.
• Process and maintain front desk procedures and tasks.

Essential criteria

• High level of customer service skills.
• High level of written and verbal communication skills.
• Sound knowledge of library service procedures.
• Working knowledge of common reference tools.
• Well-developed ability to use Microsoft Office software.
• Commitment to obtain a Working with Children Clearance, Police Certificate, Responsible Service of Alcohol and Food Handling qualifications, if required.

Salary Package

From $73,715 to $81,411 per annum pro rata, plus 11.5% employer superannuation and additional co-contribution to your superannuation.

Working for the City of Subiaco

We are committed to equal opportunity employment and offer great benefits to help you achieve a positive work-life balance, including (but not limited to):

• Up to 5 weeks' annual leave plus rostered days off.
• Sustainable travel allowance/parking permit.
• Free membership to Lords Recreation centre.
• Superannuation co-contributions.
• 24/7 employee assistance programme
• Learning and development opportunities.
• Novated lease and salary packaging options.

Application Process

To apply for this position, please click Apply to submit your application. You will be asked to upload a CV and a cover letter to support your application. If you would like to receive a full PDF copy of the position description, please send your request to recruitment@subiaco.wa.gov.au, referencing this position title.

To be considered for the role, it is essential that you demonstrate in your application how you meet the essential criteria. You should ensure that the information you provide in your application is relevant to the job role and is a true and accurate reflection of your experience and skillset.

As an equal opportunity employer, we encourage applications from candidates of all backgrounds. We recognise that we are strengthened by diversity and are committed to providing a diverse and inclusive work environment in which everyone is included and treated fairly with respect. Applicants must have the right to work in Australia.

The closing date for applications is 10 March 2025.

Applications may be considered, and interviews conducted, prior to the closing date. If you are interested in this position, we highly recommend you submit an application as soon as you are able to.

Apply With SEEK | Apply With Council

View Job

Library Officer | Woodford

Apply Now

Job Number:500354

The details:

• Permanent Full Time
• $79,563 pa + 12% super + leave loading
  Qld Local Government Industry Award (Stream A) - Level 3 of EBA5
• 9 day fortnight
• 72.5 hour fortnight
• Location: Woodford

Join City of Moreton Bay as a Library Officer, and help shape and enhance our communities for today and tomorrow.

In this role, you will assist with overseeing routine branch operations, to ensure customers’ needs are met through positive customer service experiences.

This is a senior role, and we will look to you to support the operations of the library. You will also promote, prepare and deliver library programs and activities and provide customers with well-developed reference services and reader advisory assistance.

Our Woodford Library is open 6 days/week, closed on Sunday and public holidays. We operate at this location with a 2 week rotating roster, and the successful applicant will need to be available to work any 5 out of 7 days as part of the ordinary hours. We anticipate the roster for this role will include working 1 weekend (Sat) every 2 weeks, and shift times will be between 8:00am to 5:00pm and may include late closing on Friday evening at 7pm.

The Library Services team forms part of our Cultural Services Department, which aims to provide engaging leisure and learning experiences by connecting people to resources and each other. We strive for excellence when delivering exhibitions, information, collections, programs and spaces for our community and visitors.

Click here to learn more about the great programs and services currently underway in our libraries across the region.

Click here to view position description. 

About you

We are looking for a team member who is passionate about providing an exceptional service to customers!

Bringing your experience in a library setting, you will be well adept at delivering quality collections, programs, reference and reader advisory services. You will possess strong communication and interpersonal skills, demonstrating an ability to engage constructively and support customers to meet their needs.

As the library environment can be fast paced and heavily customer focused, you will be able to

• make decisions and manage your time effectively
• uphold professional conduct
• encourage a positive working environment
• easily navigate and use the wide range of online resources, social media and digital technologies such as tablets and eReader devices

You will hold a valid Qld Working with Children blue card or be eligible and willing to obtain prior to commencement.

Why City of Moreton Bay?

What you do with your life matters. It’s the same with your career.

We’re the third-largest council in Australia and one of the fastest-growing areas. As Australia’s newest city, we’re building something that’s never been done before: a new kind of city, inspired and empowered by a new kind of council.

This is your opportunity to develop skills and experience in a truly unique place, at a truly unique point in time.

At City of Moreton Bay, we’re focused on the vital work we do today. But we’re also focused on the future. On what can be – for our city, our Council and your career.

Here’s what you’ll love about a career with us:

• See it. To build a city of the future, first, you have to see it. The polycentric city we’re building will bring greater prosperity, sustainability and affordability to our city. This is your chance to contribute to something that’s never been done before.
• Shape it. You’ll get hands-on in a rewarding career, serving and strengthening our communities for today and tomorrow. Our work is diverse, interesting and it matters – and it’s yours to shape and own.
• Live it. Contribute to the city you and your family want to live in and enjoy the lifestyle you deserve. And if you don’t live here, you’ll still find pride and connection in so many ways with our successful, resilient team.

You’ll also enjoy a range of other benefits:

• Find a better work-life balance with a nine-day fortnight.
• Advance your skills and career through our Study, Training And Research Scheme (STARS).
• Make your pay go further with salary packaging options on novated leases, superannuation payments, smartphones and devices.
• Prioritise your health and wellbeing with discounted health insurance, free annual flu vaccinations and our Fitness Passport Program.
• Get support when you and your family need it most with our 24/7 confidential counselling service, leader support hotline and Mates in Construction program.

Ready for a career that matters?

Join City of Moreton Bay, and help shape our city of the future.

Click on the 'Apply Now' link below to complete your online application. Please upload a current resume that demonstrates how you meet the requirements for this role.  You will also have the option to add a cover letter should you wish.

As part of the recruitment process, applicants will be required to undergo a National Criminal History Check.

To obtain further details please contact our Careers team at careers@moretonbay.qld.gov.au. 

City of Moreton Bay extends across the traditional lands of the Jinibara, Kabi Kabi, and Turrbal peoples, and we acknowledge and pay respects to our Traditional Custodians. We believe diversity of thought, background and experience creates better outcomes for our people and communities, and we strongly encourage applications from Aboriginal and Torres Strait Islander peoples and people of all ages, genders, abilities and cultural backgrounds.

For more information about City of Moreton Bay and to stay across what's happening in our city, follow us on LinkedIn.

Your Future City.
See it. Shape it. Live It.

*Applications close 11:55pm Sunday 2 March 2025. 

Apply Now | Refer a friend

Library Assistant (Taroom)

• Vacancy Reference Number: VRN24/25-080
• Department: Corporate and Community Services
• Location: Taroom
• Employment Status: Casual
• Remuneration: $48.13 per hour Level 2 LGIA Stream A

Recruitment Commences: 21 February 2025

Recruitment Closes: 7 March 2025

TO APPLY

Submit the following documentation via email or in person:

• Application for Employment
• Cover Letter
• Resume
• Copies of any relevant Qualification/Tickets/Licences are required to be submitted (please also include details in the application form - attached in information pack HERE)

Your cover letter should outline qualifications, education and licences as well as abilities, skills and knowledge found on page two of the position description.

Ensure you provide relevant examples where you have demonstrated your ability to perform the duties and responsibilities required in the position description.

Email: enquiries@banana.qld.gov.au

In person: Banana Shire Council Administration Office, 62 Valentine Plains Road, Biloela QLD 4715

Library Assistant - Toowoomba City Library

5015 | Library & Cultural Services | Toowoomba CBD

Closing date: 06/03/2025

BRING YOUR CUSTOMER SERVICE SKILLS TO A LIBRARY TEAM FOCUSED ON SUPPORTING OUR COMMUNITY

About the position

The Library Assistant Toowoomba City Library position will assist with all circulation activities within the Library including customer service, routine library duties, shelving, rostering, and training of casual staff.

This position will work under regular direction.

• The salary range for this position is $33,180.20 - $35,940.09 gross per annum (based on 18 hours / week), plus 17.5% annual leave loading and up to 12.65% superannuation.
• This is a Permanent Part time position based at the Toowoomba City Library, and includes some evening and weekend work. 
• CBD Parking provided.
• Professional development and learning opportunities.
• Salary sacrificing opportunities to boost your superannuation.
• Corporate discounts on selected private health insurance.
• Active social club – TRC Employee’s Association.
• Access to the Fitness Passport Program - providing access to a wide range of local health, fitness, and leisure facilities with a single membership.
• Free Flu Vaccinations and Skin Checks.
• A supportive work environment.
• Employee Assistance Program – free 24 hour nationwide confidential counselling services for employees and their families going through personal or work-related problems.

How to be successful in this position - Success Criteria

1. Hold the mandatory qualification(s), training and/or experience, as outlined under the 'Success Criteria' in the Position Description.
2. Sound written and oral communication skills.
3. Sound numeracy skills.
4. Excellent customer service skills with the ability to provide accurate and timely advice in a helpful and supportive manner.
5. Demonstrated computer literacy skills including the capacity to effectively use Microsoft Office Suite, specifically Outlook, Word, Excel and PowerPoint applications.
6. The ability to learn and demonstrate new technologies for digital literacy programs.
7. The ability to plan, deliver and report on attendance at library programs for a range of age groups.
8. Sound accuracy and attention to detail with the ability to file, retrieve, shelve and physically organise library materials in a high-volume work environment.
9. Demonstrated time management skills and ability to meet agreed performance and service standards and meet deadlines.
10. Understanding of and commitment to Council’s Organisational Value and Behaviour of Teamwork.

How to apply

To apply, please submit two documents:

1. A two page cover letter addressing each of the 'Success Criteria' in the Position Description; and
2. Your current resume.

The preferred candidate will be required to undertake a Criminal History Check and a pre-employment medical assessment to assess their ability to perform the genuine occupational requirements of the position.

PLEASE NOTE: Your application may not be considered if you do not follow the instructions outlined above.

Visit our website www.tr.qld.gov.au/jobs for information on how to apply for jobs at Toowoomba Regional Council.  Applicants are encouraged to apply online.

For further information

Please contact William Gooderham on (07) 4688 6237 within business hours.

Closing date

The closing date for applications is at 11:45pm on Thursday, 6 March 2025 | APPLY

About Council

The Toowoomba region is about rich traditions and bold ambitions. Our long and proud agricultural history has evolved Toowoomba into Australia’s second largest inland city supporting diverse townships in the council area and acting as a service centre for South West Qld and North West NSW. The region is boldly forging new opportunities around the Surat Basin resource sector, education, health, transport and massive infrastructure investments. Growth hasn’t come at the expense of liveability though, with Toowoomba twice voted in the top 5 most family friendly cities in Australia.

Toowoomba Regional Council services a regional population of 178,500 and employs a team of approximately 1,600 staff, dedicated and passionate about delivering excellent customer service to the community, residents and visitors throughout the region. We recognise that our success depends upon attracting and retaining skilled and talented staff and offer a wide variety of interesting challenges and opportunities to develop your career.

Attachments:
- Position Description - Library Assistant (5015).pdf
- TRC Values and Behaviours.pdf

Library Officer - Part Time

70 hours per fortnight Salary

Package: $106,719 per annum pro rata plus super, inclusive of Library loading

The City of Karratha is offering an exciting opportunity for an experienced and self motivated Library Officer, to join our Library Services team on a part time basis.

This position will be based primarily at Dampier and Karratha Libraries however may be required at times to work across all City of Karratha Libraries.

The Library Officer is responsible for providing quality customer service to the community and users through the maintenance and development of library and information services and community programs.

Key Responsibilities:

• To assist in the day-to-day operations of the library, inclusive of working rostered hours, evenings and Saturdays.
• Be able to plan, prepare and deliver programs for children and adults.
• Provide high quality customer service.
• Participate as part of an effective team.
• Complete routine library and administrative tasks.

Requirements:

• Completion of year 12 or equivalent
• Tertiary qualifications in, or progress towards Library Services qualification or related field (desirable)
• Working with Children Check or be eligible to obtain one
• Provide First Aid Certificate (desirable)
• Current C class driver’s licence
• National (or Federal) Police Certificate (no more than 6 months old), or willing to obtain one

Library Officer - Part Time 70 hours per fortnight Salary Package: $106,719 per annum pro rata plus super, inclusive of Library loading

Applications are to include a CV and a covering letter (max 2 pages) indicating your ability to meet the role requirements.

For enquiries, please contact our People & Culture team on (08) 9186 8543.

Applications are to be received by no later than 4.00pm, Monday 3 March 2025 | APPLY 

Visit Council's Job Board

The City of Karratha reserves the right to commence the recruitment process for this position, prior to the closing date. Your early application is encouraged.

Library Assistant

Job No: SSC1256 | Location: Sutherland Shire

• Engage with the community through the promotion of library services and programs.
• Support the delivery of efficient library operations, ensuring customer satisfaction.
• Assist in training new staff and mentoring peers in library practices.
• Utilise technology and emerging resources to enhance user experience.

Position Overview

The Library Assistant plays a vital role in supporting the delivery of high-quality library services. This position involves assisting customers with their inquiries, managing library resources, and contributing to the overall functionality of library operations across various branches.

The successful candidate will work closely with supervising staff, ensuring continuity of services, and engaging with patrons to promote library programs and initiatives.

Candidate Profile

We are looking for someone who will demonstrate a passion for public libraries and possess strong customer service skills. A proactive attitude towards learning and collaboration is essential.

• Be prepared to undertake, currently undertaking or have completed study towards a Library & Information qualification or equivalent.
• Working With Children Check number.
• Experience in customer service, particularly in a public-facing role.
• Familiarity with digital tools and emerging technologies relevant to library services.
• Ability to conduct engaging activities for children and assist in program delivery.

Join our Team and Grow with Us!

If you are ready to take on a challenging and rewarding role that makes a real difference in the community, apply now to join our team at Sutherland Shire Council!

• Apply by responding to our online application questions and submitting your resume outlining why we are a great fit!
• Get your application in by 11.59pm: Thursday 6th March 2025.
• Interview date: Interviews will be facilitated in the week commencing 10th March 2025.
• Package: $59,723 - $63,303 gross p.a. plus 11.5% superannuation.
• Hours of work: Multiple opportunities exist. Temporary and permanent, part-time and full-time. Applicants must be available to work a range of shifts across a 7 day spread, between the hours of 8:00am - 9:00pm to support the operational requirements of the libraries. 
• To benefit your wellbeing you will have access to fitness passport, corporate membership to our leisure centres, employee assistance program, annual flu shots, health and wellbeing programme and novated lease options.

Suitable candidates are subject to pre-employment screening which includes Reference Checks, Work Rights Verification, Identity and Functional/Medical History Checks (including Covid-19 Vaccination), and may also include a Criminal History, Qualification and Working with Children Check. Employment is subject to clearance of all these checks.

Reach out to Deborah Hill, Coordinator Library Experience, DHill@ssc.nsw.gov.au for any job specific enquiries.
Jodi Johnson, Talent Acquisition Business Partner, jjohnson@ssc.nsw.gov.au can assist with any recruitment related enquiries.

Click on the link to check out the Position Description

About Us

If you want to make a difference and be part of a challenging and rewarding working environment, then joining us just might be the right career move for you! Join a passionate and dedicated team covering a diversity of services, industries and occupations.

At Sutherland Shire Council we do more than serve our community – we are our community. Our energy can be seen in everything we do. From having a can-do attitude, to embracing change and opportunities, being people-centred and working together as one.

APPLY HERE

Library Officer

• Casual
• Supportive Work/Life Balance
• $50.93 per hour (LGIA Stream A Level 2) + Superannuation
• Location – Various

Your new role

Council is seeking energetic and customer-focused individuals for the roles of Library Officers (Casual).

As a Library Officer, you will be enthusiastic with excellent people skills, responsible for providing quality customer service to diverse community members. You may work across a range of library areas in Client and Collection Services including front-of-house (circulation, shelving and shelf-checking, technology assistance) or back-of-house (processing, Home Delivery).

These roles require flexibility, as there are no set hours. You will work on an 'as needs' basis to meet the position's requirements, including on-call availability, weekend shifts, and working at different sites according to the library roster.

This position requires the completion of a satisfactory Criminal History Check - Police Certificate (Australia Wide Name Only Police Check).

What we are looking for

• Ability to work ad hoc shifts including weekend shifts as per the library roster across the any of our four libraries in the Rockhampton Region.
• Highly effective communication skills to relate to children, teenagers, adults and seniors.
• Passion for providing excellent customer service to the community.
• An interest in public libraries, digital technologies, and a commitment to promoting reading literacy and lifelong learning.
• Ability to undertake physical work that involves regular and repetitive movements such as bending, squatting and pushing trolleys, with ability to carry and lift up to 15kg

What you'll get in return

As an employee of Rockhampton Regional Council, you will join a diverse and innovative team of more than 1000 employees supported by good leadership, who proudly deliver services and make a difference to the lives of people living and working within the region.

• Supportive Work/Life Balance
• A large employer with a strong values driven culture
• A generous superannuation scheme – Up to 18% superannuation (conditions apply)
• Ongoing training and development opportunities
• Employee Assistance Program

What you need to do next

To apply for this opportunity, please submit two documents:

1. A 2-3 page Cover Letter addressing the Application Criteria below;
2. Your Current resume.

Application Criteria

• Customer focus attributes including the ability to respond promptly and courteously to a diverse range of customers and service needs with knowledge of library services, products, collections and self-service.
• Strong team player that promotes positive work environment and the ability to display initiative. 
• Sound computer skills with an ability to provide basic assistance to clients with the internet, IT equipment and digital technologies.
• Strong numeracy and literacy skills and ability to accurately handle cash and understand, shelve and shelf-check number-based library filing systems.

Please use Council’s cover letter template and ensure you clearly label each Application Criteria in your cover letter.

Click the ‘Apply’ kink below to complete your online application.

Applications Close: Monday 10 March 2025 at Midnight (AEST) | APPLY