Library IT Programs Officer (100503)
Broadmeadows, Australia | Reference: 5402009
$69,521 pa pro rata (Band 4) plus super *Temporary Part time to January 2022 *30 hours per week.
About Hume Libraries
Hume City Council is located on the northern fringes of Melbourne. We have six public libraries servicing a growing population of over 230,000 people. Hume Libraries have had over 700,000 visits and loaned 900,000 items.
About the role
Hume Libraries is looking for an enthusiastic person to work as part of the Hume Libraries Programs team to plan, deliver and support a range of digital literacy programs across Hume Libraries. You will assist in the management of day to day operations and functions relating to all library digital literacy programs to ensure continuity and high-quality service to customers.
To be successful in the role, you will need to be familiar with working in a busy environment as you support the delivery of digital literacy programs, assist customers with inquiries, take program bookings, provide support to staff, volunteers and customers as required and promote all library resources and activities to the community. Applicants should have experience in a public library or similar learning environment, have strong computer knowledge and excellent customer service skills. You will also need to be able to communicate and work collaboratively with people from a broad range of diverse background and cultures.
- Provide excellent customer service to the Hume community
- Assist customers with enquiries about library programs
- Provide assistance to customers and staff with digital literacy programs equipment
- Collect and report program statistics
- Assist with the event bookings software system for all Library programs and events.
- Contribute to the development of promotional material as required
- Deliver digital literacy programs as required
Hume City Council is a leader in local government and is recognised for its innovation, initiative, leadership, service, quality and support for its people.
Hume City is one of Australia's fastest-growing communities and with more people choosing to call Hume home, we're expected to welcome more than 57,000 new residents to our City over the next decade.
What We Offer
With our high level of employee engagement, Hume City Council offers a great working environment where you can develop your career. We offer flexible work arrangements and other benefits, such as study assistance and interest free loans for public transport. Our strong commitment to social justice and the environment provides opportunities for employees to participate in various programs.
For further information please contact Jacqueline Berkeley on (03) 9356 6978.
Applications Close: 23 March 2021