Invitation to Participate - Public Libraries Evaluation Network


Invitation to Participate in the PLA Evaluation Network

Public Libraries Australia and Culture Counts are inviting libraries to participate in the PLA Evaluation Network, a nation-wide data collection initiative to better understand and illustrate how libraries generate vital outcomes for their communities. 

Using standardised metrics crafted to align with the National Standards and Guidelines for Australian Public Libraries outcomes, the Culture Counts system empowers libraries to evaluate their programs and services, helping them to communicate their full value story to funders, donors and other stakeholders.

PLA encourages a diverse mix of libraries from around Australia to take part in this exciting initiative, with the big data collected generating broad sector trends and learnings, including insights into impact by region, programs, demographics and more.

As a member of the PLA Evaluation Network you will have access to:

  • A full Culture Counts subscription, including easy to use survey tools, unlimited evaluations, and real-time results
  • Survey templates containing outcome measures developed and tested with the library sector
  • Onboarding and evaluation guidance from Culture Counts client managers
  • Quarterly webinar sessions to discuss evaluation best practice, share data insights and provide feedback
  • Access to individual and nationally benchmarked reporting outputs
  • Ability to view sector trends and insights via a big data dashboard

Libraries taking part will be able to understand and articulate their own social and economic outcomes, learn from direct comparisons with their peers, access valuable trends and insights from the big data collected, and contribute to a body of evidence about the value of the library sector as a whole.

Click here to view the full project prospectus.

If you are interested in how this partnership between Culture Counts and PLA can help your organisation to capture and communicate your value, please contact Culture Counts on 03 9113 7999 or

Clare Fisher | PLA Chair, on behalf of the PLA Board of Directors | E:

The International Federation of Library Associations Strategy 2019 - 2024

The International Federation of Library Associations Strategy 2019 - 2024


IFLA works both to represent libraries on the world stage, and to strengthen the ability of our member associations, institutions, and individuals to advocate for and deliver library and information services that improve lives.

Areas of focus for the strategy are:

  1. Strengthen the Global Voice of Libraries

  2. Inspire and Enhance Professional Practice

  3. Connect and Empower the Field

  4. Optimise our Organisation

View the strategy here

Guidelines on Public Internet Access in Libraries (IFLA)


 Guidelines on Public Internet Access in Libraries


The International Federation of Library Associations and Institutions new Guidelines on Public Internet Access in Libraries offer both a firm reiteration of support for the value of such access, but also practical guidance in dealing with the issues that this may raise. It acts as a checklist, establishing principles and sharing examples which should serve as reference points for libraries globally.

Access to the internet provides a major opportunity for libraries - and in particular public libraries - to expand their offer of access to information, and so the value they provide to users.

They have brought new audiences to our institutions and allowed for the development of new services and types of support, building on the existing expertise and values of library and information workers.

Nonetheless, limitations on resources, pressures from community members, laws, and the attitudes of library and information workers themselves may affect how much of this potential can be realised.

Drawing on extensive research, as well as views from across IFLA sections and around the world, the new Guidelines offer a practical checklist of issues, as well as principles and examples which can serve as a reference to library managers and others looking to let users get online. 

The Guidelines were prepared by the IFLA Advisory Committee on Freedom of Access to Information and Freedom of Expression (FAIFE) under the leadership of Professor Louise Cooke.



Women & Leadership Australia - End of Year Funding Available




Residual funding is available to support the development of female leaders across Australia’s information management sector.


The initiative is providing women with grants of between $2,000 and $7,000 to enable participation in one of three programs that cover such things as reinforcing resilience and wellbeing, engaging with challenge and conflict, creating future focus, leading authentically and driving performance.


The scholarship funding is provided with the specific intent of providing powerful and effective development opportunities for information management sector women, but has to be allocated by the end of 2019.


The initiative

For fifteen years, WLA has been developing female leadership and supporting the presence of women in business and community leadership roles.


Prioritising women who work in the information management sector has been a key component of our strategic impetus to date. Your support in making your members aware of this residual funding will enable us to continue making a sizeable and demonstrable impact.


Expressions of Interest

Find out more and register your interest by completing the Expression of Interest form here prior to 6th December:

Victorian Auditor-General's Office - Council Library Audit Report

The Victorian Auditor-General's Office (VAGO) conducted an audit to assess whether councils achieve value for money from their library services.

The VAGO assessed how well selected library services plan, monitor and review their services to find service efficiencies and meet community needs. They also examined whether funding and investments into statewide library initiatives are supporting councils to improve their library services.

You can read the report here

Culturally Safe Libraries and Workplaces

Members of Blakforce, National and State Libraries Australia's Aboriginal and Torres Strait Islander staff network, generously gave their time and energy to produce a series of videos to support the Culturally Safe Libraries Program.

More information about the program is available here

What is a Culturally Safe Library?

What is a Culturally Safe Workplace?

Why are we doing Indigenous Cultural Training?

EOI - Host an Australian Digital Inclusion Alliance meetup in 2020

Australian Digital Inclusion Alliance

Expressions of Interest to host an Australian Digital Inclusion Alliance meetup in 2020

The Australian Digital Inclusion Alliance (ADIA), of which ALIA is an active member, is seeking expressions of interest from library services from each state and territory to host an ADIA meetup on 6 February 2020.

Inquiries should be directed to Ben Rice by 17 January 2020.

Public Libraries in the Age of COVID-19



In response to the COVID-19 pandemic, most local governments have decided to close their library buildings. But libraries should not be put on the bench just because their buildings are closed. Libraries are still offering critical resources in response to the COVID-19 pandemic, and many librarians are working behind the scenes to entertain, educate, and inform families from a distance. Libraries are teaching us how ‘nonessential’ services can offer essential assets to the pandemic response.[1]

Libraries around the world may have closed physical doors to their communities of users, however they are exploring alternate methods of delivering goods and services, and looking for unexpected opportunities.

When libraries closed their doors abruptly, they immediately opened their digital communications, collaborations, and creative activity to reach their public in ways as novel as the virus that forced them into it.[2]

A summary publication of life and work for lockdown libraries and library staff can be downloaded here

Here's some other examples of what's happening in Public Libraries (more will be added over time and can also be seen on the PLA Facebook page)

Bindoon Library in the Shire of Chittering, Western Australian has shared their story with us! Great work Bindoon Library - contactless pick up of physical collection items and virtual storytimes 🌟👍😊
Download the Bindoon story here:


Contactless Pick Up Packages Ready to Go!

Shire of Harvey Libraries in Western Australia! Library Takeaway Services and online Story time and Rhymetime. We love your work 🌟👍😊



Tell us how your library is offering services and community support during the current COVID-19 crisis - by contacting the PLA Executive Officer here.

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