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Library Programs Officer

Closing Date
Contact Officer
Benita Parsons
Contact Number
(08) 8405 6034
Location
City of Port Adelaide Enfield, SA

 

Library Programs Officer

This is a full time 12 month contract position, part time job share may be considered.

Connecting people to deliver services to our community.

At the City of PAE, we work Better Together to deliver meaningful outcomeswe Grow & Improve our work every day, to ensure we Make a Difference for our community. Our organisational values underpin our constructive culture. We are supportive, we take on challenges, seize opportunities, build great relationships and we are proud of what we deliver for our community. We are connected!

The City of PAE is committed to ensuring our employees represent the diversity of the community we serve. Diversity at the City of PAE means a workplace where individuals are recognised, respected, and engaged in ways that develop and harness everyone’s strengths.

We provide excellent working conditions with job security, flexible working arrangements and support for professional development.

We currently have an exciting opportunity available in our Community Learning Team in the Library Service.

Key responsibilities of the position include:

  • Provide welcoming, knowledgeable customer service which supports the community’s access to Library services such as information and resources, technology, programs and spaces.
  • Assist in the preparation of, and delivery of, high-quality literacy-based programs and activities with a focus on Children and Youth, however able to work across all ages and demographics.
  • Contribute to the day-to-day operations of the Library service, including branch upkeep, Collections maintenance and ensuring a high standard of presentation is achieved.
  • Will be required to work some out of hours, evenings and weekends to support the operational requirements of the library.
  • May work across all City of PAE Library sites and outreach locations, as required.

The successful applicant will have:

  • Experience in Customer Service in a public library setting is desirable.
  • Experience in the delivery of programs or working with children is desirable.
  • A Diploma in Library & Information Management (Library Technician) is desirable.
  • Current WWCC & Vulnerable Person Related Clearance (or willing to obtain).

This is a Level 2 position which has a current salary range of $72,833 - $78,895 (plus Super).

More information can be found in the Position Description located below.

Confidential enquiries regarding both positions can be directed to Benita Parsons on (08) 8405 6034.

To apply, simply complete the application process by clicking the ‘Apply’ button and attach your cover letter and resume. 

Applications close 5pm on Monday 4 September | APPLY 

The City of PAE values diversity and inclusion and we encourage Aboriginal & Torres Strait Islander peoples, women, people living with disability, young people, LGBTIQ+ people and people from culturally and linguistically diverse backgrounds to apply.

We are committed to providing an accessible and inclusive workplace.  We welcome a discussion around any workplace adjustments you may require.

#bettertogether #growandimprove #makeadifference

Position Description

Library Officer

Closing Date
Contact Officer
Natalie Cooper
Contact Number
M: 0466 546 307
Location
City of Salisbury Council, SA

 


Library Officer

  • Are you highly self-motivated? Do you have exceptional communication and customer service skills?
  • Permanent Part-time (0.977 FTE)
  • $73,496 - $79,202 (FTE) per annum plus super

The Library Officer role is responsible for providing high-quality customer service and targeted library and information services to our diverse community. In this role, you will deliver high-performing frontline integrated support services that enhance the customer experience through the delivery of programs and the provision of library customer service functions and technologies. 

Who we are: 

The City of Salisbury is a local government entity and encompasses an area of 158 km2. We are a customer-focused organisation, providing essential services to residents and visitors, in a dynamic and flexible working environment.

The role: 

You will contribute to an innovative, high-quality service that assists in the delivery of "next generation" library service that is recognised as centres of excellence in branches for literacy, learning, innovation, and discovery.

Duties:

  • Actively initiate, participate in, and implement continuous improvement activities that enhance the customer experience and/or improve operational performance
  • Participate in the preparation and delivery of library programs and collection management-related activities.
  • Promote understanding of Library services, resources, and facilities and provide a professional information service
  • Provide up-to-date and consistent information, instruction, and support on all library and customer service technologies, online services, and products that exceed our customers' expectations.
  • Undertake basic technology troubleshooting relating to the access and use of library technologies, PCs, and Wi-Fi and refer more complex issues to the appropriate specialist as required. 

Specialist Skills & experience:

  • Previous experience within a library and experience with library management systems.
  • Ability to work effectively both autonomously with minimal supervision and as part of a team.
  • Enthusiastic attitude toward new technology and processes, with the ability to learn and a willingness to teach others and information share.
  • Excellent customer service skills with the ability to engage with people of all different ages and diverse backgrounds.
  • Willingness to work flexible hours including night and weekend hours as required.
  • Working with Children Check.
  • Willingness to work in different library locations as required.

Ability to become part of a hard-working dedicated team, making a difference in the community and delivering an exceptional customer experience

Further information is available by accessing the Position Description.

Specific enquiries can be made to Natalie Cooper on 0466 546 307

Applications close 9am, Monday 11 September | Apply Online

People who are of Aboriginal and Torres Strait Islander identity as well as people of culturally diverse backgrounds and of diverse abilities are encouraged to apply.

Job Ref:AH000478

 

Library Makerspace Officer

Closing Date
Contact Officer
Brad Taylor
Contact Number
E: careers@ipswich.qld.gov.au

Location
Ipswich City Council, QLD

 

logo

Library Makerspace Officer (2619)

About us

Neighbouring the Queensland capital of Brisbane, Ipswich is both the state’s fastest growing area and oldest provincial city. It is a dynamic blend of rich heritage, proud communities, diverse landscapes, and a lively energy all contributing to a region full of liveability and opportunity.

Ipswich City Council currently employs more than 1200 people and promotes a workplace culture built on our values of communication, collaboration, integrity, efficiency, and leadership. Council teams operate across a range of industries delivering a wide range of services to the community, with one common purpose:

‘To proudly enhance the quality of life for our community'

We achieve this by embedding our values in all that we do. Our high performing teams are making a positive difference in the community, and you can be a part of history in shaping the future of this region, which is a catalyst for major growth.

About the role

As a Library Makerspace Officer, you will be part of Digital Experience team, and will be responsible for supporting patrons in the Ipswich City Council Makerspaces.  Your focus will be on supporting the customer experience within the Makerspaces and creating a fun and supportive environment for patrons of all ages.

Some of your key responsibilities will include:

  • Contributing to the delivery of intuitive, engaging experiences in the Makerspaces for patrons of all ages
  • Ensuring technology in the Makerspaces are running effectively and troubleshooting accordingly
  • Assisting patrons with use of equipment within the Makerspace and providing coaching sessions around 3D printing and 3D modelling
  • Collaborating with your colleagues to develop rotating challenges and programs that promote creativity and learning within the Makerspace

About you

To be successful in this role you will have:

  • An excellent fit with our values of communication, collaboration, integrity, efficiency, and leadership
  • Substantial interpersonal skills including experience in engaging with customers in a learning through practice environment
  • Tertiary qualification in a relevant discipline and/or substantial experience to carry out the range of duties required
  • Demonstrated ability to problem solve through providing options and solutions with a planned approach to issue resolution
  • A current Queensland “C” class driver’s licence
  • Working with Children Check – issue of Blue Card and Positive Notice Letter (issued by the Queensland Government) or Exemption Card
     

To view the full position description, Click Here

What's on offer?

This is a Casual, Level 3 position with a salary commencing at $74,497 (pro-rata) plus superannuation of up to 11%

  • Joining Council as a key member of a team that is passionate and dedicated to building a positive, inclusive, and constructive workplace culture
  • Genuine demonstrated commitment to flexible work
  • Ongoing learning and development and career opportunities
  • A range of progressive health and wellbeing services

If you feel you are a good fit with our values and are passionate about enhancing the quality of life for the Ipswich community, then this could be the role for you.

How to Apply

Please submit:

  • a cover letter of no more than 2 pages describing how and why your skills and experience will assist Council to achieve the results required for this role
  • a resume of no more than 4 pages

Closing date: 12 September 2023 @ 4.30pm | APPLY HERE

Please direct any related questions to Brad Taylor via careers at careers@ipswich.qld.gov.au

Successful applicants must be eligible to work in Australia and agree to provide information for pre-employment checks, if required for the position (which may include police record checks).

Ipswich City Council is an Equal Employment Opportunity employer. We are committed to building a diverse and inclusive workplace by supporting equal opportunities regardless of gender, culture, generation, sexual orientation, or disability. We promote a respectful workplace culture that is free from all forms of harassment, workplace bullying, discrimination, and violence.

Librarian

Closing Date
Contact Officer
Kathleen Whelan
Contact Number
M: 0466 460 690
Location
Northern Beaches Council, NSW

 

Librarian

Apply now »

Location: Northern Beaches Council

Division: Community & Belonging

Business Unit: Library Services

Title: Librarian, Permanent - Full-time Role, 35 hours per week

Salary Range: $80432.6 to $93476.28 per annum + super (subject to skills and experience)
 

Who we are:

Stretching from Palm Beach to Manly, the Northern Beaches boasts more than half of all the beaches in Sydney and a population of more than 270,000. Northern Beaches Council strives to deliver the highest quality services to our community. We are proud to be the winner of the Bluett Award 2022 and the 2022 Change Champion Award in the Enterprise Category.

Join us and you’ll be part of an organisation committed to promoting sustainable growth, leading the community, protecting our environment and creating a great future for the Northern Beaches.

Our libraries across the Northern Beaches provide an important cultural resource for all age groups. We offer spaces and facilities for connection, learning, wellbeing and recreation.

Working with us:

Northern Beaches Council provides a comprehensive range of benefits focused on our employees’ lifestyle, health and wellbeing, recognition and career development.  In this role you’ll enjoy -

  • A culture of supporting continuous professional development 
  • Professional development and training opportunities 
  • Employee wellness program and a range of lifestyle benefits 
  • Values based culture and a teams oriented working environment 

Our opportunity:
The key focus areas of this role include: 
1) The provision of an outstanding customer experience, supporting our community to access physical and digital resources and information.
2) Planning, coordinating and delivering library programs, events and exhibitions.
3) Supporting collection management tasks in response to community feedback and ongoing evaluation.

About you:
We’re looking for a collaborative and self-motivated librarian with experience in delivering programs to join our customer focused team. Based at Mona Vale Library, you will bring your contemporary knowledge and experience to a team which is passionate about making a difference to our community

Additional Information:

  • Position Description
  • Applications close on: 17 September 2023
  • Expected Interview Date: 26 September 2023
  • Questions? Please call: Kathleen Whelan 0466 460 690

Library Assistant

Closing Date
Contact Officer
Karen Mitchell
Contact Number
(02) 9911 3634
Location
Lane Cover Council, NSW

 

Library Assistant

Lane Cove, Australia | Reference: 6430112

  • Friendly team
  • Part-time (Saturdays and Sundays)
  • 8 hours per week

Are you looking for an opportunity to be part of an innovative Council seeking to make a positive difference in the community you support? We have an exciting opportunity for a motivated and experienced Library Assistant to join our team on a part-time basis.

Located on the lower North Shore, our leafy suburbs have a vibrant and diverse village atmosphere. We aim to provide "best value" services and facilities to the community whilst ensuring a sustainable future.

If you are open to fresh ideas, committed to progressing new initiatives and driven to provide the very best service to our community, we want to hear from you.

About the Role

You will be responsible for contributing to the provision of quality customer service in the Lane Cove Library.

The successful candidate will have:

  • Higher School Certificate or equivalent;
  • Demonstrated commitment to the provision of high quality customer service;
  • Demonstrated ability to work in a team environment;
  • Current Class C Driver Licence;
  • Willingness and ability to work every Saturday and Sunday.

What we Offer

  • Varied lifestyle benefits programs including:
    • flexible work practices aimed at achieving work/life balance
    • discounted gym memberships
  • Annual performance bonuses and salary review
  • Extensive career development and training opportunities
  • The convenience of being close to shops, cafes, an aquatic centre and a gym.

To Apply

Click on the "apply now" button to be redirected to our careers page where you can download and read a copy of the Position Description and address the selection criteria in your online application.

For further information about the role, please contact Karen Mitchell on (02) 9911 3634.

Salary range - Up to $16K per annum (incl super) dependent on the skills, qualifications and relevant experience of the suitable candidate.

APPLICATIONS CLOSE MONDAY 11 SEPTEMBER 2023 at 10PM

Lane Cove Council is an equal opportunity employer and provides a smoke free workplace.

This position requires applicants to be suitably immunised. As part of our pre-employment process, preferred candidates are required to provide proof of COVID 19 vaccination status.

Apply Now    Download PD

Library Officer - Casual

Closing Date
Contact Officer
Kerrie Abela
Contact Number
T: 02 9121 0015 or E: kerrie.abela@canadabay.nsw.gov.au 
Location
City of Canada Bay Council, NSW

 

Library Officer - Casual

Job No: CB18008 | Location: Sydney | Job No:18008 | Location: Drummoyne, Sydney 

  • The Learning Space, Concord Library and Five Dock Library 
  • From $46 per hour plus penalties and super 
  • Casual Library Officer role

The City of Canada Bay is a thriving, colourful community, surrounded by the beautiful bays of Sydney Harbour. The area is also known for its parklands, cycle paths and walkways. City of Canada Bay Council’s values underpin how we operate: We act with integrity; We empower our people; We are respectful; We work together; We innovate.

About the role

Council is currently seeking an enthusiastic & friendly library professional to join their passionate library team servicing local residents within the City of Canada Bay local government area. 

Using your outstanding customer service skills you will be responsible for providing advice and assistance to customers, ensuring enquiries are effectively addressed and any problems resolved. You will provide high quality customer service to ensure community members’ library needs are effectively and efficiently addressed. 

About the person 

With your demonstrated people skills you will supervise and monitor rostered staff involved in the provision of lending and information services as well as oversee and prioritise the workflow to ensure effective utilisation of resources.

To be successful in this position you will require a TAFE Diploma of Library and Information Services (or equivalent), as well as demonstrated supervisory experience and demonstrated experience in providing circulation and information services in public libraries. The ability to work evening and weekend work is essential. With well-developed communication and interpersonal skills you will also demonstrate commitment to quality customer service in a busy library environment.

What’s on offer

The City of Canada Bay also offers excellent employee benefits which include: 

  • A range of flexible work arrangements including hybrid work from home arrangements
  • 18 weeks paid parental leave
  • A supportive, energetic, and passionate team
  • Significant leave benefits (9-day fortnight, 15 days sick/personal leave, 2 days health and wellbeing leave per year, access to Long Service leave after 5 years)
  • Continuous training, support, and leadership development
  • Health and Wellbeing programs (Yoga classes, Fitness Passport, Flu vaccinations, Head Space, Skin Cancer Checks)
  • And much, much more! 

Want to know more?

Further information regarding the requirements of this role can be found in the attached Position Description here, alternatively for a confidential discussion please contact Kerrie Abela on 02 9121 0015 or email kerrie.abela@canadabay.nsw.gov.au 

 Please click the below link to learn more about working at City of Canada Bay Council. 

You can access it via this link: https://youtu.be/_TmiAQxswQg

How to apply

Candidates MUST apply online by clicking 'begin' via the APPLY HERE link below.

Applications close 11:30pm, Sunday 10 September 2023 and will not be accepted through any other medium.

If you have any accessibility requirements, please feel free to contact April McCarthy on 02 9121 0076 or email  april.mccarthy@canadabay.nsw.gov.au to discuss.

The City of Canada Bay Council is a Child Safe Organisation that recognises and advocates for the rights of Children and Young People and are committed to a Safe Workplace. 

The City of Canada Bay Council is an Equal Employment Opportunity Employer committed to maintaining, growing and supporting a diverse, respectful, collaborative & inclusive workplace. We welcome and encourage applications from diverse community groups and ages including Aboriginal and Torres Strait Islander, LGBTIQA+, people with disabilities, women, and other diversity groups. 

The successful applicant for this role will be required to be fully vaccinated for COVID-19 or provide evidence of an approved medical contraindication form. It is the responsibility of the applicant to ensure they are able to meet all requirements in line with Councils COVID Safe Workplace Policy & Procedure (once adopted), WHS requirements and prevailing NSW Public Health Orders. 

 “Formal offers of employment are subject to standard Council pre-employment checks including medical and other background checks”.

APPLY HERE

Library Assistant - Casual

Closing Date
Contact Officer
Kerrie Abela
Contact Number
T: 02 9121 0015 or E: kerrie.abela@canadabay.nsw.gov.au 
Location
City of Canada Bay Council, NSW

 

Library Assistant - Casual

Job No: CB18015 | Location: Sydney | Job No:18015 | Location: Drummoyne, Sydney 

  • The Learning Space, Concord Library and Five Dock Library 
  • From $36 per hour plus penalties and super 
  • Casual Library Assistant role

The City of Canada Bay is a thriving, colourful community, surrounded by the beautiful bays of Sydney Harbour. The area is also known for its parklands, cycle paths and walkways. City of Canada Bay Council’s values underpin how we operate: We act with integrity; We empower our people; We are respectful; We work together; We innovate.

About the role

Council is currently seeking an enthusiastic & friendly library assistant to join their passionate library team servicing local residents within the City of Canada Bay local government area. 

Using your outstanding customer service skills you will be responsible for providing advice and assistance to customers, ensuring enquiries are effectively addressed and any problems resolved. 

About the person 

With your demonstrated people skills you will support library and specialist staff in the provision of library services including circulation, administration, promotion and outreach.

To be successful in this position you will require a HSC (or equivalent), as well as demonstrated experience in providing circulation and information services in public libraries. The ability to work evening and weekend work is essential. With well-developed communication and interpersonal skills you will also demonstrate commitment to quality customer service in a busy library environment.

What’s on offer

The City of Canada Bay also offers excellent employee benefits which include: 

  • A range of flexible work arrangements including hybrid work from home arrangements
  • 18 weeks paid parental leave
  • A supportive, energetic, and passionate team
  • Significant leave benefits (9-day fortnight, 15 days sick/personal leave, 2 days health and wellbeing leave per year, access to Long Service leave after 5 years)
  • Continuous training, support, and leadership development
  • Health and Wellbeing programs (Yoga classes, Fitness Passport, Flu vaccinations, Head Space, Skin Cancer Checks)
  • And much, much more! 

Want to know more?

Further information regarding the requirements of this role can be found in the attached Position Description here, alternatively for a confidential discussion please contact Kerrie Abela on 02 9121 0015 or email kerrie.abela@canadabay.nsw.gov.au 

 Please click the below link to learn more about working at City of Canada Bay Council. 

You can access it via this link: https://youtu.be/_TmiAQxswQg

How to apply

Candidates MUST apply online by clicking 'begin' via the APPLY HERE link below.

Applications close 11:30pm, Sunday 10 September 2023 and will not be accepted through any other medium.

If you have any accessibility requirements, please feel free to contact April McCarthy on 02 9121 0076 or email  april.mccarthy@canadabay.nsw.gov.au to discuss.

The City of Canada Bay Council is a Child Safe Organisation that recognises and advocates for the rights of Children and Young People and are committed to a Safe Workplace. 

The City of Canada Bay Council is an Equal Employment Opportunity Employer committed to maintaining, growing and supporting a diverse, respectful, collaborative & inclusive workplace. We welcome and encourage applications from diverse community groups and ages including Aboriginal and Torres Strait Islander, LGBTIQA+, people with disabilities, women, and other diversity groups. 

The successful applicant for this role will be required to be fully vaccinated for COVID-19 or provide evidence of an approved medical contraindication form. It is the responsibility of the applicant to ensure they are able to meet all requirements in line with Councils COVID Safe Workplace Policy & Procedure (once adopted), WHS requirements and prevailing NSW Public Health Orders. 

 “Formal offers of employment are subject to standard Council pre-employment checks including medical and other background checks”.

APPLY HERE

Library Officer

Closing Date
Contact Officer
Marina Mafani
Contact Number
03 9356 6972
Location
Hume City Council, VIC

 

Library Officer

Broadmeadows, Australia | Reference: 6427928

We're looking for a Library Officer to join the team at Sunbury Library.

  • $68,379 pro rata + super, in accordance with qualification and experience
  • Permanent, Part Time position (17.5 hours a week) including regular evening shifts
  • Sunbury Location

Welcome to Hume City Council:

A leader in local government and recognised for its innovation, initiative, leadership, service, quality and support for its people and the diverse communities of North-western Melbourne. We are committed to creating an inclusive and collaborative work environment that values and respects our 1800 employees, which is why we know you're going to love working with us!

The key objectives of the position are:

  • To contribute to the provision of high quality library services that meet the educational, recreational and information needs of the diverse Hume community by providing a high level of customer service and supporting the professional presentation of library facilities;
  • To support the facilitation of learning for the Hume community;
  • To work within library policies and procedures;
  • To support the planning, implementation and facilitation of STEAM activities for the Hume community.

Key Responsibilities and Duties:

  • Undertake regular direct customer service duties, including regular evening and weekend shifts.
  • Issue and return all formats promptly and efficiently.
  • Register new library members and issue replacement cards.
  • Collect payment for damaged materials, printing and photocopy services, etc.
  • Answer phone calls promptly and provide appropriate services eg. phone renewals.
  • Educate and support customers in using self-service technology, other Hume libraries applications, programs bookings software and libraries website.
  • Ensure the library is kept tidy and welcoming for customers.
  • Actively promote the library resources to the community.
  • Perform reconciliation of branch cash takings in accordance with Council procedures.
  • Troubleshoot library computers and hardware as appropriate.
  • Ensure that opening and closing procedures are correctly implemented when rostered at the beginning or end of the day.
  • Accurately shelve library stock.
  • Regular shelf reading to ensure the collection is in order.
  • Tidy shelves to ensure high standard of library presentation.
  • Promote library resources and programs as part of branch outreach activities.
  • Support the delivery of programs across Hume Libraries.
  • Report on programs, activities, and outcomes.

Qualifications, Skills & Experience:

  • The ability to identify and resolve problems or refer more complex issues to the Shift Supervisor as appropriate.
  • Demonstrated knowledge of and ability to use a variety of computer hardware and software;
  • Knowledge of cash handling and reconciliation;
  • Knowledge of Public Library systems and procedures.
  • The ability to plan and organise work so as to achieve specific and set objectives in the most efficient way within resources available and within a set timetable.
  • Self-motivated with the ability to work effectively within a team environment.
  • High level customer service skills with an ability to deal with difficult situations and present a positive Council image;
  • Sound written and verbal communication skills;
  • Successful completion of Year 10;
  • Experience in a Public Library or similar environment;
  • Current Working with Children's check or willingness to undergo WWCC
  • Current driver's licence.

Why Hume?

With our high level of employee engagement, Hume City Council offers a great working environment where you can develop your career. We offer flexible work arrangements and other benefits, such as study assistance and interest free loans for public transport. Our strong commitment to social justice and the environment provides opportunities for employees to participate in various programs.

For further information please view the position description or contact:

Marina Mafani on 03 9356 6972

Council recognises the value of the diversity and strength of Aboriginal and Torres Strait Islander cultures to the heritage of all Australians. We have zero tolerance for child abuse and adhere to the Victorian Child Safe Standards and related legislation. Our people are required to observe child safe requirements and support the safety, participation, well-being, and empowerment of children.

Applications Close: 10 September 2023

 Apply Now

Communications and Continuous Improvement Supervisor

Closing Date
Contact Officer
Rebecca Browning – Library Services Manager
Contact Number
02 9777 7905
Location
Willoughby City Council, NSW

 

Communications and Continuous Improvement Supervisor

  • Location: Chatswood Library
  • Employer: Willoughby City Council, Sydney NSW
  • Tenure: Full time
  • Package: $94,930 – $102,338 per year + 11% Super

We have an exciting opportunity for an experienced Communications and Continuous Improvement Supervisor to join our team at Willoughby City Council!

About us

When you join Willoughby City Council you join a close-knit team with a big impact. We are dynamic, diverse and future-focused. We value team players who are willing to roll up their sleeves and get the job done. We serve the community and make it our job to make people’s lives better. It’s all in a day’s work.

You’ll have the freedom to grow in your career alongside likeminded people who will support you every step of the way. You’ll be part of our transformation as a Council and shape the future for the residents of Willoughby. And you’ll do it all from a thriving hub in Sydney, in the culturally-rich area we are so proud to call home.

About you

You’re looking for a role with purpose, one where you can make a meaningful difference.  You have so much to offer.  And we can see that.  As much as you bring to the table, we provide you with the support you need to accelerate your career growth.

We are constantly evolving… and that change brings with it new directions, skillsets, and thinking for you to embrace.   Through collaboration and projects across the organisation, you will have incredible opportunities come your way.  How far you take them, well, that’s in your hands.

No two days are the same at Willoughby City Council.  In our Community, Culture & Leisure team, you’ll need a broad set of skills and an eagerness to learn.  As a customer-facing team member, you’ll respect the diversity of our community and be committed to leaving things better than you found them.

Collaboration is how we do things. We work together and always share our achievements.  The work we do is important.  And as a member of our team, you’ll wear that with pride.

About the role

This role is focussed on leading the delivery of effective communication and engagement with library members, visitors and other stakeholders.   Your decision-making and drive for improvement are supported by managing research functions and streamlined processes that enable this vibrant community hub to move forward. 

Working towards a future focussed library you will be enthusiastic about delivering high-quality customer service and ongoing support to the library community.  With a motivated and well-informed team you will deliver communication about what is happening and when in the library, using multiple channels increasing the reach of this important community resource. 

You are enthusiastic about sharing books and information with others, and have the IT skills required to use the library management systems and the resilience to deal with a broad range of customer queries.

Requirements 

  • Experience in leading a team to deliver defined outcomes or projects
  • Ability to identify contemporary library industry trends and to strategically promote and market to reach targeted groups
  • Exceptional communication and interpersonal skills reaching across a variety of audiences on multiple platforms 
  • Experience developing and delivering improvements and evaluating outcomes
  • Demonstrated commitment to the delivery of excellent customer service
  • Tertiary qualifications in library/information science which allow professional membership of ALIA (Australian Library & Information Association)
  • First Aid Certificate and Current Class C driver’s license

How to apply 

Apply now to join us at Willoughby City Council where you can add value and be valued for the meaningful work you do.

When you work at Willoughby Council, you will work with a diverse group of like-minded people who have people and the community at the forefront of everything we do. Check out our employee benefits on our careers page to see:

  • Where you can look after yourself and your loved ones
  • Where you can enhance your wellbeing
  • Where you can grow, develop and be part of a team

https://www.willoughby.nsw.gov.au/Council/Working-with-us/Careers

Enquiries: Rebecca Browning – Library Services Manager – 02 9777 7905

Applications must address all of the key responsibilities outlined in the Position Description.

Successful candidates may be required to undertake pre-employment screening including police, qualification checks and to be fully vaccinated for Covid-19.

Applications close: 11.30 pm, Sunday 10/09/2023 | Apply with SEEK

Please note recruitment activity may commence before the closing date.

Community Outreach Officer

Closing Date
Contact Officer
Laura Pugliese, Community Outreach Coordinator
Contact Number
E: laura.pugliese@grlc.vic.gov.au or M: 0417 885 636 
Location
Geelong Regional Library Corporation, VIC

 

Community Outreach Officer

Coast and Rural Operations · Norlane, Victoria

Employment Type: Fixed-Term

Minimum Experience: Mid-level

12 month maximum term contract.

Part time, 0.6 FTE, 45.6 hours per fortnight.

Band 4: $67,562 to $72,796, pro rata, plus superannuation

Geelong Regional Library Corporation is proud to be a workplace that champions diversity. Our commitment is for our people to be safe, included and supported so that they can be at their best. As an equal opportunity employer, we encourage applications from First Nations peoples and people with diverse gender identities and expression, ethnicity, cultural background, sexual orientation, ability and age. We look for the right values, skills and knowledge to build our capabilities so that we can best deliver for and represent our community.

Our community library and outreach services provide library services to housebound people, aged care facilities and community groups. The Home Library Service helps foster a sense of community and connection to members who are unable to access their local library due to ill health or mobility challenges by providing access to library materials and information services. 

The successful applicant, based at Corio Library, will provide high quality administrative assistance to the Home Library Service and Outreach team. They will need to act with discretion, manage risk and, adhere to privacy requirements whilst handling the personal information of our volunteers and patrons. The Community Outreach Officer will need to proactively and respectfully engage with volunteers, clients and other stakeholders to ensure relevant library items are selected and returned, and delivery schedules are effectively coordinated and communicated. The ability to drive the Home Library Services van, a manual transmission, would be desirable in order to make deliveries on occasion. 


This role is well-suited for an individual who is deeply passionate about enhancing the accessibility of library services for vulnerable, elderly and hard-to-reach community groups. The successful applicant will be adept at learning new processes and systems and require high-level technical and organisational skills. 

How to apply:
For more information to support your application, click here

For Position Description, click here


Have you got questions?
Please contact Laura Pugliese, Community Outreach Coordinator - laura.pugliese@grlc.vic.gov.au or 0417 885 636 

CLOSING DATE FOR APPLICATIONS: Close of business (5pm), Friday, September 8th 2023


If you require additional support to make an application, or would like to obtain more information, or seek an adjustment to the recruitment process based on your specific needs, please contact the People & Culture Team on (03) 4201 0515 to discuss at any time. We will endeavour to accommodate any reasonable request.

APPLY HERE

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