Digital Experience Officer

• Closing date: 31/08/2026 11:59 PM AUS Eastern Standard Time
• Location: 2 Conder Street, Burwood NSW 2134
• Department: City Life
• Compensation: Annual Base Salary without super AUD $71,674.67 - $85,658.32
• Employment type: Permanent Full Time

Work Arrangement: On-site

• Exciting Permanent full-time position with an innovative, well respected Local Council
• Hourly rate of $39.26 - $46.91 + 12% superannuation
• Be part of our customer focused library team, who provide exceptional service to our diverse community
• Central, modern office close to Burwood CBD close to public transport
• Work a diverse range of hours including weekdays, evenings and weekends

About us:

Recently named Australia’s Coolest Neighbourhood by Time Out, Burwood is a place on the move.

A diverse, creative and globally connected community, Burwood is known for its vibrant streets, distinctive public spaces, bold public art, and one of Sydney’s most exciting food scenes. From cultural festivals and laneway activations to major streetscape transformations, the city is constantly evolving.

Behind it all is a Council that believes its people are the driving force of that momentum. Our team is central to delivering the ambitious vision set out in the Burwood Community Strategic Plan 2036, shaping how the city grows, how it is experienced, and how it is seen by the world.

Our Library and Community Hub is an energetic and inspiring community initiative and service which adds value to Burwood Community by supporting literacy, digital connection, creativity and life-long education.

The Library team is a passionate group who embody our library values of professionalism, collaboration, inclusion and community driven service. The Library is a welcoming place which enriches our diverse community with opportunities to inspire, learn, connect and belong.

Your Position:

As the Digital Experience Officer, you will serve as our advocate for digital literacy, empowering the Burwood community to become informed and confident digital citizens. Your enthusiasm for enhancing people's digital skills will drive the creation of diverse experiences tailored to meet community needs.

Your responsibilities will include, but not be limited to:

• The development and delivery of digital experiences and digital literacy programs and activities.
• Promotion and communication of resources and services to an online audience via social media, eNewsletter, digital screens and library website.
• Collaborating with the Library and Community Hub team to ensure delivery of high-quality customer experiences through outstanding customer service, information and advice regarding the Burwood Library and Community Hub services, programs, activities and events.

To be successful in this role, you will have:

• Certificate IV in Library & Information Services, Customer Service or a related discipline with contemporary experience in a similar role; or significant relevant working experience in a similar role.
• Demonstrated understanding and commitment to providing excellence in customer service.
• Superior communication and interpersonal skills including verbal, written, training and presentation skills.
• Demonstrated proficiency and confidence in existing digital technologies, including social media.
• Ability to support team members and customers in the use of new-to-them technologies.
• Awareness of digital library resources.

For more information on this role please view the position description.

Key Requirements:

• A current Working with Children Check clearance
• Willingness to complete a pre-employment health assessment.
• Willingness to obtain a national police check

Culture & Benefits:

• Health & Well-being initiatives (flu vaccinations, skin checks).
• Access to Fitness Passport membership.
• Access to Employee Assistance Program (EAP).

Enquiries:

For further information about this role, please refer to the Position Description or contact Helen Kassidis, Team Leader Learning Experience on 02 9078 6118.

If you need assistance with your application, any adjustments to be made to the recruitment process or if you would like to discuss any accessibility requirements, please contact Lauren Allcott, People & Culture Advisor on 02 9911 9938.

How to apply:

Click “Apply now” and follow the prompts. Applications should include your resume, cover letter and responses to the online questions.

Closing date:

Applications close on Monday, 31 August 2026 at 11.59pm | APPLY NOW

At Burwood Council we celebrate diversity, value inclusion and welcome applicants from all backgrounds, experiences and perspectives. We are committed to creating an environment where every member of our team feels respected, supported and inspired to contribute their unique skills and talents for a better Burwood.

In serving our community, we are also proud to be a child safe organisation.

Casual Librarian

Job No: CP00370

Location: Gordon

Casual Librarian 

• Salary $46.51 to $53.95 per hour, plus 25% casual loading and super
• Work-life balance
• Work across a vibrant library network

About Ku-ring-gai Council

Ku-ring-gai is one of Sydney’s most beautiful and environmentally rich areas, located just 16km north of the CBD.

With a mix of vibrant town centres, leafy residential areas, heritage precincts, and natural bushland, we are a local government area committed to balancing growth with sustainability, character, and community values.

About the role

Council is seeking enthusiastic and customer-focused Casual Librarians to join the Library Experience Team. This is an opportunity to contribute to vibrant public library services across the Ku-ring-gai Library Service, supporting customers, delivering engaging programs and promoting the many ways our libraries connect people with information, learning and community.

Your duties will include, but are not limited to:

• Deliver exceptional customer service across readers’ advisory, reference and circulation.
• Connect the community with the library through programs, events, outreach and specialist services.
• Support and lead library staff by allocating work, providing guidance and resolving customer issues.
• Promote library services and create a welcoming, positive experience for customers.
• Support day-to-day library operations, including collection maintenance, workroom tasks and reporting faults.
• Work flexibly across Ku-ring-gai Library branches, including assisting with events, training and activities.

Qualifications, skills & experience

• Qualified library professional with degree in library/information science and eligibility for ALIA Associate Membership.
• Experienced in public libraries, with strong skills in readers’ advisory, reference, circulation and library programs.
• Passionate about customer service, with excellent communication and interpersonal skills.
• Confident problem-solver with strong organisation, time management and conflict resolution skills.
• Digitally capable, with proficiency in Microsoft Office, mobile technology, social media and e-resources.
• A collaborative and flexible team player who brings initiative, enthusiasm and a commitment to professional development.

Benefits

• 25% casual loading
• Enjoy flexible casual employment with rewarding and varied work
• Work across a vibrant library network and connect with diverse customers and communities.
• Work with a supportive and collaborative team that values ideas, initiative and enthusiasm
• Build your professional skills and experience
• Free confidential Employee Assistance Program
• Beautiful Ku-ring-gai Location

For more information on the benefits offered at Ku-ring-gai Council, please refer to our website click here.

For more information, please refer to the Position Description.

Attach your resume and address the compulsory questions outlining how you meet the requirements and capabilities of this role.

Recommendation: prepare your answers to the compulsory questions on a word document first.

Like to know more? Please contact Sita Chatterjee on (02) 9424 0175

Closes: 11:30pm, Tuesday 1 September 2026

Ku-ring-gai Council is an equal opportunity employer

Hear From Our Employees

What skills and attributes do you think successful Ku-ring-gai employees share?
You need to be a community focussed person, someone who is people-oriented. If you’re willing to learn and develop different skills, then you actually learn a lot about what you’re interested in – Lily Giles, Youth Services Officer

What do you find the most enjoyable about your role?
I find the inter-related issues we get at Ku-ring-gai really interesting; environmental, ecological, heritage. And I love the fact that you’re learning new things every day with the decisions that are made. It’s a changing field and the legal interpretations are complex; I find that so exciting – Amy Ayling, Team Leader Development Assessment

What would you say to someone considering a career in Ku-ring- gai libraries?
I think councils and public libraries are quite often seen as very old fashioned and stuck in their ways. But that couldn’t be further from the truth – it’s such a dynamic place! If you get a kick out of making a difference in someone’s life, then council is a great place to work. And working in councils could suit anyone because there’s just so many different types of work, so I’d totally recommend it! – Michelle Swan-Beardmore, Manager Library Services.

Learn more about our employees' experiences and gain valuable insights into the work we do at Ku-ring-gai Council!

APPLY with COUNCIL | APPLY with SEEK

Library Assistant

Oberon Library & Community Centre | Permanent Part-Time (24 hours per week)

Oberon Council is looking for a friendly, capable and community-minded Library Assistant to join our Library team and help deliver engaging programs, exceptional customer service, and meaningful community outreach initiatives.

About the role

As a Library Assistant, you will support the delivery of library programs, events, and customer services that encourage lifelong learning, literacy, creativity, and community connection. You will work collaboratively with library staff, schools, community groups, and local organisations to provide inclusive and welcoming services for our community.

• Permanent part-time position – 24 hours per week (Wednesday to Saturday)
• $33.05 – $38.34 per hour

What you'll be doing

• Deliver library programs and events
• Support community engagement and outreach
• Provide exceptional customer service
• Promote literacy, learning, and digital Inclusion
• Coordinate program and event administration
• Contribute to marketing and communications
• Support daily library operations

Selection Criteria

Essential

• Demonstrated customer service skills with the ability to provide welcoming, responsive, and high-quality service to a diverse range of library users, creating positive and memorable customer experiences.
• Experience assisting with library programs, events, community activities, or customer engagement initiatives.
• Well-developed interpersonal, verbal, and written communication skills, with the ability to interact professionally and positively with people from diverse backgrounds, ages, and abilities.
• Proven ability to work cooperatively and effectively as part of a team
• Current Working with Children Check or willingness to obtain
• Current C class

Desirable

• Certificate IV in Library and Information Services or a related qualification.
• Previous experience working in a public library environment, including circulation, shelving, collection maintenance, and customer enquiries

This is an exciting opportunity to contribute to a vibrant community library service and make a positive impact through literacy, learning, technology, and community engagement programs. You'll join a supportive team dedicated to delivering high-quality services that enrich the lives of local residents.

The contact officer for this position is Rhiannon Mijovic, Library Manager on 02 6329 8220 or email rhiannon.mijovic@oberon.nsw.gov.au

Applications close 11:30pm, Sunday 13 September 2026

Attachment: 2019 - Library Assistant.pdf

APPLY with SEEK | APPLY with COUNCIL

Customer Service Representative - Library

Location: Adelaide, SA, AU, 5000 | City of Adelaide

• A new space for our city, a fresh start to your career
• 0.5FTE, permanent part time role
• $38,316(pro rata)/$76,632 (FTE) + 12% superannuation

About the Opportunity

We’ve just moved into a brand-new library, and we’re looking for people who are excited to help bring this incredible new space to life!

As a Library Customer Service Representative, you’ll be at the heart of the experience, welcoming customers into a modern, vibrant space designed to connect people with ideas, technology, learning and each other. Whether you’re helping someone find their next great read, helping customers to book into an exciting program, assisting at our public computers or simply having a friendly conversation, you’ll help make every visit a positive one.

No two days will look exactly the same. You could be delivering programs, heading out into the City to take our library Out and About, helping customers access e-books and online services, supporting community centre activities, maintaining our collection or introducing someone to a new piece of technology. You’ll also provide a range of essential customer services, including processing library transactions, payments and other Council services.

We’re looking for people who genuinely enjoy working with people, are curious, approachable and happy to give things a go. You’ll join a team that is passionate about creating welcoming spaces and delivering experiences that make a difference to our community.

This is your chance to be part of something new. A brand-new library, a fresh chapter for our customers, and a team helping shape what library service looks like in the future.

To view a copy of the position description, please click here.

About You

To be successful in this role you will have:

• Have a valid employment type working with children check, or ability to obtain one.
• The availability to work evenings and weekends as rostered.
• Experience in delivering a high level of customer satisfaction in a customer service environment is essential.
• Sound knowledge of the role of the Public Library within the community.
• Experience supporting customers with using computers, email and the internet.
• Experience in the delivery of Library and/or Community services or programs.
• Previous experience in, or ability to quickly learn, automated library systems and library services and knowledge or understanding of the Public Library Service Network in SA.

About Us

Located in the geographic heart of Kaurna Country, the City of Adelaide celebrates its cultural heritage, unique natural surrounds and structures its footprint in a way that allows it to adapt to the changing needs of the community and a dynamic global landscape. Our focus is on our community’s wellbeing and quality of life - investing in city improvements and on future planning, so we continue to design a liveable city where future generations can continue to live authentic and meaningful lives. This is an exciting opportunity to join our team and be a bigger part of our amazing city!

The City Culture Program creates brilliant experiences for all who choose to live in and enjoy our city. By activating and curating places and spaces, and providing opportunities for creativity, recreation, and wellbeing, we connect, support, and inspire our diverse community, and draw more people to Adelaide to live, study, work and play.

At the City of Adelaide, we thrive in an environment that is welcoming, inclusive and safe, and celebrates difference.  We value and embrace our diverse perspectives and recognise the value diversity has in fuelling innovation and enabling brilliant experiences for our diverse community.

For Further Enquiries & How to Apply

All enquiries regarding this position will remain private and confidential and can be directed to Marianne Beauchamp on 08 8203 7159.

Please submit a Resume and a Cover Letter expressing the skills, experience, and qualities you can bring to this position addressed to Marianne Beauchamp, Coordinator, Library Centre.

Please review the position description prior to submitting an application by following the prompts to apply.

For more information about what it’s like to work for the City of Adelaide, including the benefits, please visit www.cityofadelaide.com.au/careers

Applications close at 11.59pm, 26 August 2026 | Apply Now >>

Please be advised that this is a 0.5FTE part time permanent position, with a starting salary at the Level 2 Classification commencing at $38,316(pro rata)/$76,632 (FTE) + 12% superannuation.

As part of the recruitment process candidates will be required to undertake a Working with Children Check, a National Police Check and a pre-employment medical and functional capacity assessment.

We continue to work hard to ensure our recruitment process is safe for people of diverse backgrounds.

Please note, applications received via the email address below will not be considered. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace. Our commitment to inclusivity means we welcome applications from Aboriginal and Torres Strait Islander peoples, people with disabilities, and candidates from with a range of lived experiences. If you require assistance with our recruitment process, you are more than welcome to connect with our People Services team on (08) 8203 7333 recruitment@cityofadelaide.com.au.

Library Branch Leader | Woodford

Apply Now

Job Number:501414

The Details:

• Permanent Full Time | 9 day fortnight
• $111,788 pa + 12% super (level 6)
• 72.5 hour fortnight
• Location: Woodford

Join City of Moreton Bay as a Library Branch Leader and help shape vibrant library experiences that enrich and connect our communities for today and tomorrow.

As part of our Cultural Services Department, encompassing Galleries, Museums, Libraries, Heritage and Cultural Activation, you will help create engaging leisure and learning experiences by connecting people to resources and each other, while striving for excellence in the delivery of information, collections, programs and welcoming library spaces for the community. 

To achieve this, you will:

• Lead the delivery of contemporary, customer focused library services, programs and community engagement activities that meet the needs of a diverse customer base. 
• Develop and inspire a high performing team, fostering a culture of customer service excellence, accountability and continuous improvement. 
• Build and maintain strong relationships with local community stakeholders to enhance service outcomes and community connections. 
• Oversee branch operations, including collection management and maintaining a welcoming, inclusive and safe environment for customers and staff. 
• Contribute to service planning, projects and continuous improvement initiatives to support the delivery of strategic library outcomes and future branch enhancements.  

Click here for Position Description

This position requires the successful applicant to be available to work any 5 out of 7 days as part of the ordinary hours.

About you

You will bring your experience leading public library services and programs, with a focus on delivering quality outcomes for customers and the community. You will have strong community engagement skills and be able to build effective working relationships with a range of stakeholders. In addition, you will have experience leading and supporting teams to create a positive and inclusive workplace. 

You will also have sound experience in library collection management and contemporary library service practices, along with an understanding of business planning, services delivery, reporting, projects, budgets and facility operations. Knowledge of the Local Government environment will be advantageous. A current Working with Children (Blue Card) is required. 

Why City of Moreton Bay?

What you do with your life matters. It’s the same with your career.

We’re the third-largest council in Australia and one of the fastest-growing areas. As Australia’s newest city, we’re building something that’s never been done before: a new kind of city, inspired and empowered by a new kind of council.

This is your opportunity to develop skills and experience in a truly unique place, at a truly unique point in time.

At City of Moreton Bay, we’re focused on the vital work we do today. But we’re also focused on the future. On what can be – for our city, our Council and your career.

Here’s what you’ll love about a career with us:

• See it. To build a city of the future, first, you have to see it. The polycentric city we’re building will bring greater prosperity, sustainability and affordability to our city. This is your chance to contribute to something that’s never been done before.
• Shape it. You’ll get hands-on in a rewarding career, serving and strengthening our communities for today and tomorrow. Our work is diverse, interesting and it matters – and it’s yours to shape and own.
• Live it. Contribute to the city you and your family want to live in and enjoy the lifestyle you deserve. And if you don’t live here, you’ll still find pride and connection in so many ways with our successful, resilient team.

You’ll also enjoy a range of other benefits:

• Find a better work-life balance with a nine-day fortnight.
• Negotiated salary increases locked in through our EBA - 4% in July 2027 (or CPI capped at 4.5%, whichever is greater).
• Advance your skills and career through our Study, Training And Research Scheme (STARS).
• Make your pay go further with salary packaging options on novated leases, superannuation payments, smartphones and devices.
• Prioritise your health and wellbeing with discounted health insurance, free annual flu vaccinations and our Fitness Passport Program.
• Get support when you and your family need it most with our 24/7 confidential counselling service, leader support hotline and Mates in Construction program.

Ready for a career that matters?

Join City of Moreton Bay, and help shape our city of the future.

Click on the 'Apply Now' button below to complete your online application. Please upload a current resume that demonstrates how you meet the requirements for this role.  You will also have the option to add a cover letter should you wish.

As part of the recruitment process, applicants will be required to undergo a National Criminal History Check.

Any questions - please contact our Careers team at careers@moretonbay.qld.gov.au. 

For more information about City of Moreton Bay and to stay across what's happening in our city, follow us on LinkedIn.

Your Future City.
See it. Shape it. Live It.

City of Moreton Bay extends across the traditional lands of the Jinibara, Kabi Kabi, and Turrbal peoples, and we acknowledge and pay respects to Traditional Custodians. We believe diversity of thought, background and experience creates better outcomes for our people and communities, and we strongly encourage applications from Aboriginal and Torres Strait Islander peoples and people of all ages, genders, abilities and cultural backgrounds.

Applications close: 25 August 2026 23:55

Apply Now

Library Officer – Children and Families

• Full Time Permanent
• Work at our family friendly Library located in Byford
• Family Friendly - 9-day Fortnights / Paid Parental Leave
• 12% Super - Choose to co-contribute and receive up to 18%

Avoid the city chaos and embrace the family friendly atmosphere of Byford! Use your proven background in librarianship to help shape our rapidly growing Shire.

Join us at "The Shire"

Here at "The Shire" we live and breathe our values of Accountability, Collaboration and Trust to proactively support our fellow employees and our local community.

As our Library Officer Children & Families, you'll use your library experience to deliver friendly, helpful service and create a welcoming, community-focused space. Working with the Coordinator Library Services, you'll help plan, deliver and promote programs and events for children and families, while supporting literacy and learning opportunities that are easy to access and relevant to the community.

In this role you will have the following accountabilities:

• Develop, deliver and evaluate library programs, events and outreach activities for children and families, including: Regular weekly children's programs such as Storytime and Rhymetime; targeted Children and Families literacy programs & school holiday programs.
• Establish and maintain partnerships with schools, early learning centres, community groups, local organisations and other relevant service providers to support engagement with children and families.
• Attend community events including networking with community groups, schools and not for profit service and support agencies relating to Children and Families.
• Provide customer service, front counter support and assistance with daily library operations, including the library management and Mobile Library services.
• Support grant applications, purchasing processes and other administrative requirements as needed.

Our preferred candidate will be able to demonstrate the following experiences and skillset:

• Experience developing and delivering children and family programs or events in a library setting
• Demonstrated understanding of early literacy and school-aged literacy, and the role libraries play in supporting children's learning and development.
• High level interpersonal and negotiation skills with the ability to engage with internal and external stakeholders.
• High level communication skills both oral and written
• Strong time management and organisational skills
• Ability to work collaboratively to achieve strategic outcomes

The Important Stuff

We will negotiate a great salary with you up to $86,114 depending on the experience you bring to the role.

Not only will you have the opportunity to swap the city chaos for our fabulous natural environment and quiet rural outlook, but here are also some other great benefits:

• Free local gym membership
• If you choose to contribute additional super, we will match up to 3% as a co-contribution
• Wellness programs including Fitness passport
• Free counselling, health assessments and health insurance discounts, annual flu vaccination and skin cancer screening
• Two additional Local Government days off per year
• The option of Purchased Leave
• Salary packaging options, including novated leasing
• Professional development opportunities - study leave and study assistance

About the Shire

With the Administration office located in Mundijong just 45 minutes from the Perth CBD on the picturesque backdrop of the Darling Scarp and our library on Southwest Highway, Byford, our Shire is one of the fastest growing Local Governments in Australia.

Our community come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do but because it makes our organisation stronger.

Where do I apply?

Applications close midday on Wednesday 02 September 2026 but we are reviewing applications as they come in so the position may close earlier than expected. We recommend you apply as soon as possible. We encourage applications from all areas, including Mandurah, Peel and Pinjarra regions.

Note: The Shire will collect personal information from you during the recruitment process, which will only be used or disclosed when required to effectively process your application.

Apply For This Role

Library Branch Manager

Position 284 

Permanent Full-time  
Specific Engagement (140 hours per 4 week roster)  
Commencing November 2026
Band 6 – ($98,914 – 109,451) per annum + Super + Phone Allowance
Watsonia Library 

For more information about this position, please refer to the Advertisement and Position Description and apply via Seek. 

Applications close at 11:59pm on 2 September 2026
 

Senior Library and Customer Services Officer

• Closing date: 16/09/2026 11:45 PM AUS Eastern Standard Time
• Location: Bairnsdale
• Department: Library Operations
• Compensation: Salary AUD $76,765.00 - $87,641.00
• Employment type: Full-Time - Ongoing
• Work Arrangement: On-site

We are East Gippsland Shire

East Gippsland is a natural playground with over 21,000 square km of land including ski fields, high country, nine national parks, two significant marine parks, Australia’s largest navigable inland lake system and stunning coastlines included!

East Gippsland Shire Council is a large regional council covering 10% of Victoria. With a workforce of passionate, multiskilled community members, EGSC offers challenging and rewarding skills development and the ability to work with a range of teams across a range of locations.

A unique blend of nature, arts, culture, and recreational opportunities, East Gippsland Shire is a captivating destination for those looking to broaden their skills whilst enjoying an enviable lifestyle.

Located in the heart of Bairnsdale, the library is a vibrant community hub offering access to extensive collections, digital resources, and programs for all ages. It provides a welcoming space for learning, creativity, and connection, supporting lifelong education and cultural enrichment.

The Opportunity

As the Senior Library and Customer Services Officer, you will support the Library Coordinator in delivering high-quality library services across public spaces and mobile services. You will provide day-to-day leadership and guidance to staff, ensuring inclusive and consistent customer experiences, while working closely with the Programs & Community Engagement team to align operations and drive service improvements.

Key responsibilities include:

• Lead frontline library operations across public spaces and mobile services, ensuring consistent, high-quality customer experiences.
• Provide day-to-day leadership, coaching, and support to library staff, promoting an inclusive and service-focused culture.
• Coordinate daily workflows and presentation standards, including circulation, shelving, and floor readiness for a welcoming environment.
• Collaborate with the Programs & Community Engagement team to align front-of-house and back-of-house activities for seamless service delivery.
• Identify and implement service improvements, contributing to planning, reporting, and continuous enhancement of processes and customer experience.

What we're looking for:

• Proven experience delivering high-quality customer service in a public-facing or community environment.
• Demonstrated ability to lead, support and motivate staff to maintain consistent service standards.
• Strong knowledge of library, community or customer service operations, including use of digital systems and technology.
• Strong problem-solving and communication skills, with the ability to resolve customer issues professionally and confidently.
• Ability to plan, organise and improve daily work practices in a dynamic, multi-service environment.

Why you'll love EGSC:

Work-Life Balance:

• Option to purchase additional leave
• Extra time off over Christmas
• Discounted memberships to our Recreation Centres

Competitive Salaries:

• Annual leave loading paid as a lump sum in December!
• Banded salaries with built in yearly increases!

A Supportive environment:

• 17 weeks paid parental leave pro rata
• Additional special leave available for chronic health conditions and other special needs
• Learning and Development team to keep your skills up to date and give you the opportunity to develop your career!
• Employee Assistance Program offering counselling support when you need it
• Staff consultative committee - management consult staff on big decisions

Does this sound like the role for you? Apply now!

To apply, please upload:

• Your resume, including 2 references
• A cover letter, explaining why you're interested in the position and the skills you will bring to the role
• A statement responding to each of the Key Selection Criteria in the Position Description

Questions? Contact Patrick McNamara, Manager Customer Experience on 03 5153 9500

Applications close at 11:45pm on 16 September 2026 | Find Out More and APPLY 

East Gippsland Shire Council is committed to being a diverse and inclusive organisation that supports flexible and accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islander people, people who identify as LGBTIQA+, gender diverse people, religiously, culturally and linguistically diverse people and people of any age.

East Gippsland Shire Council is committed to upholding the Child Safe Standards and has a zero tolerance for child abuse and harm. To uphold these standards a valid working with children check is required to be held for applicable positions.

Find Out More and APPLY 

Library Officer

Maryborough, Australia | Reference: 6923675

• Permanent Part time - 12 hours per fortnight (Saturday shifts will part of the roster)
• Based at Maryborough, Victoria
• Classified Band 3 $ 38.92 hour plus superannuation plus leave loading

About us

Located just a couple of hours from Melbourne, Maryborough sits in the geographical heart of Victoria, with easy access to major regional centres such as Ballarat and Bendigo. The Central Goldfields Shire combines rich heritage, striking architecture, and a warm, connected community. With affordable housing, quality facilities, strong employment growth and continued investment across the region, it offers an appealing lifestyle that is both convenient and full of opportunity.

Making a difference

As our Library Officer, you'll help deliver a welcoming, high-quality library service across Maryborough and Dunolly, including engaging programs for children, youth and families. Working closely with the Team Leader, Library Coordinator and wider team, you'll play a key role in supporting the community's access to information, resources and lifelong learning.

Our ideal candidate

You bring sound customer service experience, along with strong numeracy, communication and digital skills across library and Microsoft systems. You're confident engaging with a broad range of community members, including children, families, adults and seniors in a group setting, and bring a genuine interest in library programming and literacy initiatives. A current Victorian driver's licence and Year 11 or equivalent educational standard are required.

Our Values

• Authentic Communication

• Improvement Is Possible

• Collaborative Partnerships

What Central Goldfields Shire Council can offer you?

Central Goldfields Shire Council is a collaborative, community‑focused workplace where our people—our greatest asset—are truly valued. We champion continuous learning, professional support, and innovative thinking to deliver meaningful outcomes for our community. With over 210 staff, we're proud of the positive culture we've built together and the commitment we bring to serving our region.

• Meaningful work with a dedicated team
• Transfer of benefits for employees from other Victorian Councils
• Inclusive and safe work culture with strong drive for gender equality, diversity and transparency in fair recruitment and promotion
• Work-life balance options - Our flexible arrangements promote work-life balance
• Annual salary advancement within Banding through professional development planning
• Free counselling and support through our Employee Assistance Program

Selection Criteria

• Read the position description carefully—it outlines the key duties, requirements, and the criteria used to select the most suitable applicant.

Applying for the Role

• To view the Position Description please visit our careers website Central Goldfields Shire Council - Vacancies
• Click on the job title that you are interested in to view the full advertisement.
• Open the detailed position description by scrolling down to next steps and Click on the Download PD Button
• When you're ready to apply, click the Apply now button to access the online application form.
• Upload your CV and cover letter.
• For a smoother process, prepare these documents in advance and save them as PDFs to upload.

If you have further questions about the role or joining our team, please contact Maree Stephenson (03) 5461 9111

Applications close at 5.00pm 26 August 2026.

Interviews will be conducted shortly after the close date

If you would like to contact our People and Culture team, please email people@cgoldshire.vic.gov.au

Central Goldfields Council is committed to providing an inclusive and safe work environment which embraces the diverse backgrounds and experience of all people. Applicants should be aware that we conduct working with children, police and reference checks to ensure we maintain a safe and inclusive workplace by recruiting the right people.

We are a Child Safe Organisation committed to ensuring the safety, wellbeing, and empowerment of all children and young people. We have zero tolerance for child abuse and are dedicated to creating environments where children are safe, valued, and heard.

Applications Close: 26 August 2026

Apply Now | Download PD

Customer Experience Coordinator

Lead a customer-focused library team and help create welcoming, inclusive experiences for our community

Join our team at PAE Libraries as a Customer Experience Coordinator.

This is a permanent full-time role.

About Us 

At the City of Port Adelaide Enfield (PAE), we’re building a welcoming, liveable city, made by people.

Our focus is on community, our economy, environmental sustainability and building high-quality places for people to enjoy. We’re on an ambitious trajectory, but our organisation is up for the challenge.

At PAE, we’re involved in all sorts of things - major construction through to environmental management, organising events, social infrastructure planning, and library services. We are proud of offering a wide range of accessible services and programs to our community.

For you, this means the opportunity to lead customer experience at Enfield Library, guide and support a dedicated team, and contribute to library services that help people connect, learn and participate in community life.

Now’s a great time to be part of PAE.

About the Role 

This is a customer-focused leadership role that coordinates and supports library staff to deliver operational requirements and provide great service to our community.

• Coordinate operational priorities, work portfolios, projects, rosters and resourcing to support consistent and effective library services.
• Lead, coach and support Library Officers, the Home Library Officer, staff and volunteers to deliver welcoming, inclusive and best-practice customer service.
• Oversee library facilities, meeting rooms, workplace inspections and contractor activity to help maintain safe, accessible and well-presented spaces.
• Provide guidance and escalation support for complex customer matters, including behaviour management, while promoting respectful and positive interactions.

About You

You will bring a confident, authentic and people-focused leadership style, with the ability to build trust, support others to succeed and create a positive team culture. You are a clear communicator and active listener who can bring empathy, resilience and sound judgement to a busy, customer-focused library environment. With experience supervising or coordinating staff, volunteers or teams, you are comfortable setting priorities, guiding others through day-to-day operations and working respectfully with diverse communities and stakeholders. You will also bring relevant library and information management knowledge, supported by a degree qualification in Library and Information Management or demonstrated equivalent experience, together with a current Working with Children Check and Child Safe Environments certification.

More information can be found in the Position Description located below. 

This is a Level 4 role with a current salary of $94,525 per annum plus superannuation.

At PAE, our values guide us to work together, strive for improvement, and make a positive impact in our community. We seek people who share these values. #bettertogether #growandimprove #makeadifference.                 

We value diversity and inclusion, and we encourage applicants from all backgrounds to apply.

Apply Now 

If this sounds like the opportunity for you, complete the application process by clicking the ‘Apply’ button and attaching your cover letter and resume.

Applications close 10pm on Sunday 30 August 2026 | APPLY

Confidential enquiries can be directed to Angela Bianca on angela.bianca@cityofpae.sa.gov.au or 0419 112 903.

We may commence interviews prior to the closing date, so early applications are encouraged.

We’re committed to an accessible, inclusive workplace and welcome discussions about any adjustments you may need.

The City of PAE is located on Kaurna Country. We acknowledge the Kaurna people as the traditional custodians of the Adelaide region and extend our respect to custodians and Elders who have passed, those amongst us and those emerging.

Benefits of Working at PAE

Position Description

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