Library Assistant - North Stradbroke Island (3067)
2 x Casual positions available
$45.45 to $48.82 Hourly + 11.5%
RCC Officers' Level 2
Redland City Council offers you the chance to improve lives and shape your own career… in a truly special place.
Join our team as a Library Assistant
Are you passionate about delivering engaging and accessible library services that enrich the community? Do you enjoy helping people discover information, resources, and programs that inspire lifelong learning? If so, we invite you to apply for the Library Assistant position at Redland City Council!
Redland City Council is seeking a dedicated and customer-focused Library Assistant to join our Branch Libraries team on North Stradbroke Island. This role is instrumental in delivering a diverse and comprehensive range of public library services that support the information, recreational, and educational needs of our community. This is a fantastic opportunity for North Stradbroke Island residents to secure employment on the Island. The successful candidate will be required to travel to and from the Dunwich Library or Point Lookout Library in their own time.
About us:
At Redland City Council, we are committed to serving our community with excellence. We believe in fostering an inclusive, diverse, and innovative work culture where every individual is valued and empowered to contribute their best. You’ll enjoy diverse work and opportunities to grow, working in a truly special community and a region of outstanding natural beauty. In return for your passion and commitment to moving Redland Coast forward, we offer great benefits and the balance you need to bring the best you.
Guided by our Values, your responsibilities will include:
- Provide direct branch library services under limited direction, including circulation activities, shelving of items, data entry, user education, promotional activities, and cash collection, which meet the Unit's Service Level Agreement.
- Provide customer service to a large and diverse range of clients with varying needs and priorities, including the prompt actioning and follow-through of library inquiries and the diplomatic handling of sensitive matters, to achieve effective customer relationships.
- Apply good organisational skills in order to complete workloads within time frames and to standards as directed.
- Apply and assist with the review of branch work procedures to support continuous improvement and consistency of service delivery.
What we're looking for:
We are looking for a customer-focused and team-oriented professional with strong communication and interpersonal skills to engage effectively with a diverse range of library clients. Your ability to provide positive customer experiences is supported by your knowledge of library procedures, databases, and basic IT skills, including word processing and spreadsheets. You are highly organised, with excellent time management skills that enable you to prioritise tasks effectively. A strong team player, you collaborate well with colleagues, offering support and encouragement to achieve shared goals and enhance library services.
More reasons to love working with us:
- Access to professional and leadership development programs and education/study assistance.
- Mentoring and coaching opportunities to increase your industry knowledge and business acumen.
- Diverse secondment opportunities for career development.
- Reward and recognition programs.
- Wellbeing programs and social club.
- Access to discounts with over 400 leading retailers.
- Access to RedFlex – our flexible work program offering flexibility in how, when and where you work.
Visit our careers page to learn more and read the stories of our incredible people.
Eligibility
- Successful applicants will be asked to consent to a police check. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.
- To be eligible for employment, applicants must have the legal right to work in Australia.
Ready to join us
Applications will only be accepted through Council’s Web Recruitment system or through OURspace for current Council employees. Hard copy and e-mailed applications will not be accepted.
To be considered, applicants must submit a:
- Cover letter (one page); and
- Current resume that demonstrates how you meet the requirements of this role. Please read the Position Description and resume-based application instructions before applying for this role.
RCC utilises a merit-based recruitment process which may include various testing methods, such as psychometric testing and requesting the submission of a short video application from candidates after the advertisement closes.
Specific information on the position (200330) can be obtained by contacting Rod Gillard on 0466 807 383.
Applications for this position close at 11:59 p.m. Australian Eastern Standard Time (AEST) on 31/03/2025.
At Redland City Council, we truly value the diverse skills, experiences and perspectives of our people. We’re focused on making Council an inclusive place, where everyone belongs and brings in new skills, diverse experiences and backgrounds that enable us to serve our community better.
Applications will not be accepted from a third party.
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