Library Assistant

Applications closing on 19 November 2024, 11:50 PM

• Reference number: 2019
• Job Type: Part Time
• Package: $1,044.07 - $1,211.12 per week
• Position Description: 2019-Library-Assisant.pdf(PDF, 218KB)

Join our vibrant and community-focused library team! We are dedicated to providing excellent service and fostering a love for reading and learning in our community. Our library is a hub of activity, offering a wide range of resources and programs for all ages.

We are seeking a friendly and organised Library Assistant to join our team. The ideal candidate will have a passion for books, excellent customer service skills, and the ability to work in a dynamic environment.

This is a permanent part-time position based on 24 hours per week (Wednesday – Saturday). The salary is a rate base of Grade 4, Step 0 $1,044.07 to Grade 4, Step 4 - $1,211.12 per week (pro rata).

To be successful you will need:

Essential

1. Demonstrated experience in a customer service role. 
2. Well-developed oral and written communication skills. 
3. Ability to use a range of technologies and assist library customers in the use of current and emerging technologies. 
4. Ability to prepare, facilitate and assist in the delivery of programs and events. 
5. Demonstrated commitment to learning and continuous self-improvement as well as a positive approach to change, flexibility and adaptability in the work environment.  
6. Demonstrated ability to work both as a team member and independently with proven time management and organisational skills.  
7. Current Working with Children Check. 
8. Completion of Higher School Certificate (HSC) or equivalent 

Desirable

1. Previous Library experience  
2. Willingness to obtain Library qualifications  
3. Current C class Driver’s Licence. 

What We Offer:

• Competitive hourly wage.
• Opportunities for professional development and training.
• Staff wellbeing initiatives.
• A fun and supportive work environment.
• The chance to make a difference in your community.

Council's contact officer for this position is Rhiannan Mijovic, Library Manager, on (02) 6329 8220 during business hours.

Council is committed to merit-based selection and applications that do not fully address the key selection criteria may be excluded from being shortlisted for further progression in the recruitment process.

Applications close Tuesday 19 November, 11:50pm. All applications must be submitted via email to Human Resources, hr@oberon.nsw.gov.au and include a covering letter addressing the key selection criteria and a resume.

Learning and Outreach Coordinator

Albury, New South Wales, Australia

Job Description

Working at AlburyCity is not just a job, you are connected to something much bigger. 

Every position, every person, every department is here for our community and to make a difference to where we work, live and play. We are here to learn, to grown, to achieve and to create genuine connections within our community.

DIRECTORATE:
Business Growth & Community

CLASSIFICATION:
Grade H

SALARY:
$94,780 to $109,944 pa + 11.5% employer contribution to superannuation

REPORTING TO:
Team Leader Libraries and Museum

EMPLOYMENT TYPE:
Permanant Full time

THE POSITION:
This position will lead the Learning and Outreach team to develop and manage a range of innovative and relevant public and educational programs for AlburyCity’s LibraryMuseum and Lavington Library. The position will operate as a key member of the Libraries and Museum Team, to develop and implement integrated programs to the community and visitors. 

Responsibilities

KEY RESPONSIBILITIES:

• Lead the development of a range of public programs and exhibitions to further the education and lifelong learning role of the Albury LibraryMuseum and Lavington Library and engage the community and visitors. 
• Lead and supervise the Learning & Outreach team including work- flow, performance management, training and development, and promoting a harmonious team environment.  
• Lead the development and implementation of a range of programs and educational resources to support Libraries and Museum exhibitions, collections and services. 
• Market programs in line with AlburyCity Communication protocols and in liaison with relevant team members. 
• Oversee major projects and programs, including the annual Write around the Murray Festival  
• Lead evaluation of programs and resources to assist in developing responsive and community focussed programs.  
• Build networks between Albury Cultural Facilities, educational and life-long learning facilities and community and special interest groups, to ensure program and product relevance and community engagement.  
• Provide input into the preparation of strategic, business and marketing plans.  
• Contribute to the development and monitoring of budgets and annual forecasts and funding applications. 
• Perform other tasks or duties as directed by the Supervisor which are within the limits of the employee's skill, competence and training. 
• Observe requirements of the WHS Legislation, relevant to the job and adhere to AlburyCity Policies and Procedures regarding WHS. 
• Observe appropriate AlburyCity Policies and Procedures regarding day to day operations including Equal Employment Opportunity policies, AlburyCity's Dress Code and Standards Policy and AlburyCity's Code of Conduct. 

Qualifications

KEY RELATIONSHIPS:

Internal

• Our People

External 

• Our Community 
• Community groups and agencies 
• Education sector 
• Cultural organisations 
• Students 
• Volunteers

EMPLOYMENT CONDITIONS: 

• Based on a 35 hour week, working 35 hours across a 7-day spread, with actual days and times being worked in accordance with facility roster, with an RDO in accordance with AlburyCity's RDO guidelines. Hours worked on weekends will attract the appropriate loadings.  
• This position involves working both indoor and outdoor. In addition to computer work, a moderate amount of physical activity may also be required, depending on the nature of the tasks undertaken. Appropriate WHS standards will be applied for all manual handing activity. A full functional and medical assessment is required for this position.  
• This position does not require you to wear a compulsory uniform, however you must follow the dress code requirements within the AlburyCity’s Our People Dress Code Standards. Our People are required to present a smart and professional image to the public at all times including when in public and when working remotely.
• This position requires the employee to lodge an annual Pecuniary Interest Return. 
• This position is delegated with certain powers, authorities, duties and functions of Council under the AlburyCity Delegations of Authority in accordance with section 378 of the Local Government Act.  
• This position requires evidence of a current NSW Working with Children's Check. 
• This position is subject to alcohol and other drug testing. 
• This position is located at AlburyCity's Cultural facilities with visits to external sites/depots & AlburyCity Administration Building as required 

ESSENTIAL CRITERIA:  

• Tertiary Qualifications in Education, Arts Management, Libraries, Museum Studies or related discipline, or relevant equivalent experience  

EXPERIENCE: 

• Demonstrated experience in the development and co-ordination of educational and/or public programs and events 
• Experience at supervisory level in a cultural, educational or community facility

SPECIALIST KNOWLEDGE AND SKILLS:  

• High level knowledge of;
  • Program and event management 
• Sound understanding of:
  • Cultural facilities educational and public programming
  • NSW and Victorian School Curriculum
  • Project management
  • Audience research and program elevation
  • Marketing activities

About Us

Our Organisation:  We are the facilitator of a thriving, resilient and liveable city full of opportunities and the custodians of an environment like no other. We consistently deliver best-in-class leadership, services, facilities and experiences, providing exceptional living for our local community.

Our Values: We are a values driven organisation and these underpin everything we do.

• Working Together: I respect, listen to and value the contributions of others and celebrate our achievements.
• Integrity: I am trustworthy, honest, accountable, open and consistent in all that I do.
• Courage and Passion: I am enthusiastic and have the confidence to speak up for the betterment of AlburyCity.
• Innovation: I seek to increase my knowledge through new ideas and continuous improvement.
• Loyalty: I am supportive of others and committed to AlburyCity and the community.

Live Well Work Well: The health and safety of our people is more than a priority, it’s a commitment embedded within our values. Unlike priorities which change over time, our values form the basis for all that we do; they define our purpose and what we stand for. We seek to have a positive impact by developing a holistic wellbeing culture that empowers everyone to be their healthiest and happiest version, resulting in a more engaged and productive workforce with lower incidence of illness and injury.

It is, and always will be, our goal to have a workplace free from harm.

Two Cities One Community: On 13 October 2017 AlburyCity and The City of Wodonga entered into an historic partnership between the two cities. In August 2022 both Councils worked together to review and re-commit to the Partnership Agreement.

This partnership is a unique opportunity to develop a way forward that benefits our community as a whole with the aim of improving integration, productivity and social and economic development. It will focus on future growth that will continue to add value to both cities. Through this combined focus, underpinned by four key pillars of; leadership, economy, environment and community, we will unleash our potential and drive innovation for the benefit of the region and the nation.

Our Mission is to work together to achieve our community goals now and into the future. We understand that we are stronger together and can achieve more when working in collaboration. We will build on our current partnerships and shared values for thebetterment of Albury and Wodonga.

Child Safety: AlburyCity is committed to being a child safe organisation and our people support, listen to and empower children and young people. We create safe environments that minimise the risk of harm and we have ZERO tolerance for child abuse, violence and neglect.

About the Team

The Directorate: Business, Growth & Community - Our Business, Growth & Community Directorate focuses on providing more and better, opportunities for our people and our place.The groups within our directorate will empower our people, city and region to strive for more and to champion the significance of Albury as a national destination for life, work, culture, sport, entertainment, business and investment.

We build relationships and promote engaging and actionable dialogue with our community and our partners. We ensure good governance, financial sustainability and we facilitate a  highly engaged, satisfied and well-informed workforce.

Our Service Model: People/Place/Progress - Our Service model is built around our brand pillars of empowering progress, Serving with Excellence, which is about our people and taking care of our place

We are caretakers and custodians of a very special, unique place. We are committed to enhancing the experience of living on the Murray River, preserving our natural environment and promoting our region as a gateway to our many, varied landscapes.

Service Cluster: Community & Place - Our Community and Place Service Cluster plays a key role in enhancing our city’s rich tapestry. Its purpose is to contribute to a vibrant, united, caring and inviting community through integrated planning and delivery of a range of community, social, creative and cultural services.

Apply Now 

Job Info

• Job Identification: 577
• Job Category: Community and Economic Development
• Posting Date: 04/11/2024, 00:01
• Apply Before: 17/11/2024, 23:59
• Degree Level: Degree
• Job Schedule: Full time
• Locations: 512 Dean St, Albury, New South Wales, 2640, AU
• Position Contact Name: Carina Clement
• Position Contact Number: 0466481700

Manager, Library and Community Services

Job No: SMC431 | Location: Strathfield

Directorate: Corporate & Community 
Department: Library & Community Services 
Employment Status: Permanent
Employment Arrangement: Full-Time, 35 hours per week
Salary: Managerial Staff Agreement

Council Overview

Strathfield Council (Council) is a medium sized Council located in Sydney’s Inner West. The area of the Council comprises approximately 14 square kilometres and has an estimated population of 46,000 residents, which is growing at 2.5-3% annually. Based on NSW Government projections, the population will increase to over 80,000 by 2036.

About the Role

Strathfield Council is seeking a motivated Manager, Library & Community Services to effectively lead and manage a multi-disciplined team responsible for Library and Information Services along with Community Development and Services. The community services will cover multicultural events, community bus services, and all other aspects of engaging with local communities. With the successful applicant possessing the ability to drive the technology vision and leadership for development and implementation of information technology with Council.  

This role provides the opportunity to undertake the following:

• Lead and motivate library and community services staff to improve the effectiveness and efficiency of the section to better meet the needs of customers and clients
• Develop the budget, management and operational plans and reports to provide management information on the key performance outcomes of the section.
• Prepare, monitor, and report on budget expenditure of the section ensuring resources are effectively deployed and utilised
• Ensure the development of appropriate technology that provides new and innovative solutions to the needs of the Strathfield community.
• Manage the resource management, service development and business system functions of the section.
• Ensure the strategic direction, operation and performance of the Library, Community Development and Services functions through the development, implementation, scheduling and review of existing services and methods of operation.
• Implement and monitor statutory functions and procedures associated with the team, and report to Council on matters relating to the Section and its programmes.
• Ensure that a high standard of customer service is provided and relations with the community are maintained, and formal complaints are dealt with directly and timely.
• Lead the connector bus team to achieved excellence through service delivery benchmarks and demonstrate commitment to the implementation of continued improvement processes.

For a full list of accountabilities, please see the attached Position Description below.

About You

The successful candidate will have the following:

• Tertiary qualifications in the relevant areas to be managed.
• Current NSW Class C Driver licence.
• Demonstrated ability to provide effective leadership, vision, and strategic planning in the delivery of library, community development and services.
• Extensive experience in the provision and facilitation of library and community services at a management level, demonstrating well developed management skills and ability combined with expertise and experience in change management processes.
• Sound knowledge of policies, procedures, practices, and current trends relating to library and community services and local government and substantial experience in the development and implementation of policies and strategies.
• Advanced interpersonal, communication and customer service skills including the ability to successfully liaise with a wide variety of customers and external groups.
• Exceptional oral and written skills, and effective influencing and relationship building skills including mediation, negotiation, and networking skills.
• Demonstrated ability to manage time, plan, organise and maintain workflow to achieve established goals, objectives, and priorities, either individually or as a member of a team.
• Well-developed financial management skills and demonstrated experience in managing an operational budget.
• Experience in the review and implementation of systems and practices aimed towards providing and fostering an environment of continuous improvement in service delivery.

Position Description

To review this position description for this role, please click here .

To Apply

Applicants can apply through our online application process:

1. Please fill out your details below, review and answer our designated questions.

2. On the next page attach any required documentation before concluding your application.

Please have the following documentation (preferably in PDF format) ready to upload prior to commencing your application

• Cover letter addressing the selection criteria as found in the position description
• Up to date CV/Resume

If you have any questions about the role, please contact Liberty Chung via email liberty.chung@strathfield.nsw.gov.au 

Applications Close at 11:59pm, Tuesday 19 November 2024 | APPLY NOW

Strathfield Council is an EEO employer. We encourage applications from everyone regardless of gender, age, ethnicity, cultural background, faith, disability, or gender identity. We encourage applications from people from diverse groups, including, but not limited to Aboriginal and Torres Strait Islander people, people from culturally diverse backgrounds, young people, older workers, people with disabilities, LGBTIQA+ and other minority groups.

About Us

Strathfield is a vibrant and multicultural hub located within 15 kilometres of the CBD, in the Inner West of Sydney.

Renowned for our culturally diverse and socially cohesive community, our vision is providing Strathfield with well-connected transport, business and educational institutions, whilst preserving our unique heritage and environment.

We govern over an estimated 40,000 residents in the areas of Strathfield, South Strathfield and parts of Greenacre, Homebush and Homebush West. Our Council Area is also home to a wealth of fantastic parks and open spaces, natural bushland areas and waterways.

As a medium-sized council that focuses on a plethora of Local Government functions, Strathfield Council presents vast opportunities whilst providing upskilling and experience that is tailor-fitted to individual needs.

With ongoing training, the freedom to explore different career paths and the opportunity to work on exciting projects, why not consider developing your career whilst making a difference within the community.

Library Programs Officer

Deadline Date - November 13 

• Permanent Full-Time opportunity 
• Enjoy family-friendly benefits and an excellent workplace culture
• Provide high quality library programs for adults in the Bayside community  

Our team

At Bayside Council, we are committed to a positive, flexible and supportive workplace culture, where our people and customers feel respected and valued. We are proud to serve our community through operating with transparency, integrity and in the best interests of the Bayside community to deliver exceptional service.

The City Life Directorate delivers personalised and public services to enhance community life, including family, aged and leisure and cultural services. 

About the Role

Based at Eastgardens Library, the successful candidate will participate in the development of adult activities and programs to support and promote the library as a place of reading, learning and community. Play a vital role in our community by making a meaningful impact in people’s lives through enriching learning opportunities. 

You can also expect to:

• Provide advice and support in the delivery of innovative library services to promote literacy and lifelong learning opportunities.
• Create partnerships with our community and network with other libraries and service providers to develop programs and events for adults in the community.
• Provide advice and enhance the delivery of services, programs and projects.
• Participate in the development and implementation of practices, guidelines, policies and procedures to enhance service delivery.
• Work on rostered desk shifts at all libraries including a regular Saturday, up to one every four weeks.

About You

We are looking for a someone who has:

• TAFE Diploma (AQF) in Library and Information Services or equivalent experience
• Minimum 3 years (part-time or full-time) experience working in a library environment and using library systems
• Demonstrated experience in providing exceptional customer service within a busy and dynamic environment
• Knowledge and experience in using IT devices and applications including but not limited to PCs, tablets, printers, and Microsoft application suit.
• A current Working with Children Check Number
• Current Driver’s Licence Class C and/or willingness to travel between Bayside Library locations.
• Current First Aid certificate relevant to the role or willingness to obtain. 

Our Benefits and Culture

As an organisation, we pride ourselves in offering a flexible working environment centred on delivering great outcomes for our customers, whether internal or external. The City Life team have a strong culture of collaboration and delivering exciting new initiatives. 

On top of the competitive salary, our people enjoy;

• A Flexi day off every three weeks
• 3 extra days off during Christmas each year
• 15 days sick leave each year.
• 2 days health and wellbeing days each year
• Generous parental leave entitlements for both parents

Apply Now

Your application should include an up-to-date resume (max 3 pages) and a covering letter (max 2 pages), outlining how your skills and experience meet the focus competencies, key accountabilities and challenges of the role outlined in the position description. 

Applications must be submitted by email to recruitment@bayside.nsw.gov.au with the subject line F24/733 – Library Programs Officer

Deadline: Wednesday, 13 November 2024

Salary Range: $76,277.37 to $85,430.69 per annum, plus 11.5% superannuation 

Enquiries: Natalie Funston, Senior Specialist Librarian at natalie.funston@bayside.nsw.gov.au or on (02) 9562 1581

Applicants may be required to satisfactorily undertake a Criminal History Check, Medical and/or Working with Children Check in accordance with the position.

We are an equal opportunity employer committed to an equitable, diverse and socially inclusive work environment.

Library Technology Support Officer

Deadline Date 13 November 

• Permanent Full-Time opportunity 
• Enjoy family-friendly benefits and an excellent workplace culture
• Provide tech support to the community 
   

Our Team

At Bayside Council, we are committed to a positive, flexible and supportive workplace culture, where our people and customers feel respected and valued. We are proud to serve our community through operating with transparency, integrity and in the best interests of the Bayside community to deliver exceptional service.

The City Life Directorate delivers personalised and public services to enhance community life, including family, aged and leisure and cultural services. 

About the Role

Based at Eastgardens Library, the successful candidate will provide support to staff and customers in accessing and using technology. With the assistance of the friendly and dynamic library team, you will contribute to the social inclusion, digital participation and lifelong learning opportunities for the Bayside Community. 

You can also expect to;

• Collaborate with Council’s IT Team to ensure regular maintenance and upkeep of library systems and applications.
• Contribute to the delivery of library programs such as Tech Savvy for Seniors, Tech Help and Coding.
• Ensure library system’s data is kept up to date.
• Develop system user guides for staff and customers. 
• Work on rostered desk shifts at all libraries including regular Saturdays, up to once every 4 weeks.

About You

We are looking for a someone who has:

• TAFE Diploma (AQF) in Library and Information Services
• Demonstrated experience in the use of library technology and applications
• Knowledge and experience in using IT devices and applications including, but not limited to, PCs, tablets, printers, and Microsoft application suite.
• Minimum 3 years (part-time or full-time) experience working in a library environment and using library systems.
• Demonstrated experience in providing exceptional customer service within a busy and dynamic environment.
• A current Working with Children Check Number
• Current Driver’s Licence Class C and/or willingness to travel between Bayside Library locations

Our Benefits and Culture

As an organisation, we pride ourselves in offering a flexible working environment centred on delivering great outcomes for our customers, whether internal or external. The City Life team have a strong culture of collaboration and delivering exciting new initiatives. 

On top of the competitive salary, our people enjoy:

• A Flexi day off every three weeks
• 3 extra days off during Christmas each year
• 15 days sick leave each year.
• 2 days health and wellbeing days each year
• Generous parental leave entitlements for both parents

Apply Now

Your application should include an up-to-date resume (max 3 pages) and a covering letter (max 2 pages), outlining how your skills and experience meet the focus competencies, key accountabilities and challenges of the role outlined in the position description.

Applications must be submitted by email to recruitment@bayside.nsw.gov.au with the subject line F24/732 – Library Technology Support Officer

Deadline: Wednesday, 13 November 2024

Salary Range: $76,277.37 to $85,430.69 per annum, plus 11.5% superannuation 

Enquiries: Karen Thurner, Coordinator Libraries at karen.thurner@bayside.nsw.gov.au or on (02) 9562 1711

Applicants may be required to satisfactorily undertake a Criminal History Check, Medical and/or Working with Children Check in accordance with the position.

We are an equal opportunity employer committed to an equitable, diverse and socially inclusive work environment.

Library Support Officer - Casual Pool

Closing Date: 5pm, Friday 8 November 2024
Position Type: Casual
Salary: $42.16 per hour (this rate is inclusive of 25% casual loading) plus superannuation 

Apply Now with SEEK

We are looking for friendly, motivated and knowledgeable people to join our supportive and welcoming team at the City of Kalamunda Library Service.

About this Opportunity

To provide quality customer service and promote the Library Service to members of the public.

Essential Criteria

• Experience working in a public library environment
• Commitment to high quality customer service and well-developed interpersonal skills
• Experience and skills in assisting customers with their mobile devices and various technologies
• National Police Clearance Check (no more than 12 months old) or willing to obtain one
• Cert III in Library Services or similar (desirable)
• Working With Children Check (desirable)

Hours of Work

Availability to work flexible hours that includes a variety of shifts between the hours of:

• Monday to Friday: 8.30am – 7.15pm
• Saturday: 8.30am – 12.15pm

About the Benefits

This position offers a salary of $42.16 per hour (this rate is inclusive of 25% casual loading) plus superannuation. Benefits include annual EBA increases and a generous super co-contribution scheme. As a casual appointment this position will not accrue annual leave or personal leave. 

Download Position Description

APPLY NOW with SEEK

Library Officer

About us

We are a values driven organisation proud to be serving our community with a broad and diverse range of services. Our community is active and engaged, and proud of our diverse culture, green spaces and built environment. We are connected by our vibrant local centres and our focus on creating safe and welcoming places for people. We are making big changes at the City and by working together we are coming up with more efficient and innovative ways of doing things and by being able to make a difference in the community brings us great job satisfaction. If you are looking to work with an organisation that promotes a positive and inclusive workplace, has a friendly working environment and truly believes their workforce is their most important asset, then the City of Bayswater could be the place for you.

About the Position

Our Library Officers are key to delivering exemplary customer service while ensuring our libraries are welcoming, inclusive, and highly accessible. We are looking for individuals with strong technical skills, who are eager to support the maintenance and troubleshooting of library systems and equipment. A curious mindset and a passion for contributing to the delivery of services to our diverse community are essential.

This is a permanent part-time position based at the Maylands Library working 56 hours per fortnight. Applicants must have the availability to work the following rostered hours:

• Wednesday 8.00am – 5.30pm
• Thursday 8.00am – 7.00pm
• Friday 8.00am – 5.30pm

About You  

To succeed in this role, you will possess excellent interpersonal skills and a strong commitment to customer service. You should have technical proficiency in library systems and digital tools, with the ability to troubleshoot equipment and assist users effectively. A proactive attitude and a willingness to learn are essential, as well as the capability to manage accurate transactional records.

You will also need to hold a current WA ‘C’ class motor vehicle driver’s license and if successful, a police clearance.

What we offer

You will love working here because we believe we have great staff who are motivated and passionate about what they do.  We get to make a difference in the community which brings great job satisfaction.  We offer a competitive salary of $78,448.58 per annum plus super, as well as access to City of Bayswater staff benefits including:

• Generous superannuation contributions up to 21%*
• Additional 2 days leave per year plus Annual Leave loading
• Flexible work arrangements
• Free aquatic and gym membership
• Training and development opportunities
• Employee health and wellbeing program
• Free onsite parking 
• Employee Assistance Program
• Corporate health insurance discounts 
• Diverse and inclusive work environment

*conditions apply

Closing Date: 4pm, Thursday 7th November 2024

To view the Position Description and information about working for the City of Bayswater, please download the attachments below.

For any further queries please contact Evelina Dobrowolski, Library Services Manager on 08 9272 0934.

The City of Bayswater reserves the right to close this advertisement prior to the closing date. Candidate screening and interviews may take place prior to the advertised close date. Applications may be used to fill subsequent vacancies.

TO APPLY click "APPLY NOW"

Applicants should include a current CV and a cover letter describing how you meet the requirements of the role.

JEREMY EDWARDS 
CHIEF EXECUTIVE OFFICER
 

The City of Bayswater is an Equal Opportunity Employer and we promote a workplace that values and foster the diversity of our staff. We strongly encourage applications from Aboriginal and Torres Strait Islander people, people with disabilities, people from culturally diverse backgrounds, the LGBQTIA+ community, and young people.
 

Attachments:
- How to Apply for a Job Vacancy.pdf
- Information for Applicants.pdf
- Inside Industrial Agreement 2023_opt.pdf
- PD Library Officer Band 4.pdf

Senior Library Officer

We're an inspired bunch, wanting to do our best, and be our best for our community.

Permanent Full-time

Apply Now

Closes: Sun 17 November 2024

Category: Arts, Heritage & Libraries

Location: Sunshine Coast

Type: Permanent Full-time

$85K – $92K Total Remuneration Package

$76K – $81K Base Salary

Location: Maleny

Vacancy No: 5667

Permanent - Full-time

Applications close: Sunday, 17 November 2024 11:59pm AEST

Why work with us?

At Council, we’re proud of our region. We collaborate with community to achieve truly sustainable outcomes, enhance our enviable lifestyle, and create award-winning places and spaces that are uniquely Sunshine Coast. So, if you love it here as much as we do, and you want to shape our region for the future – you’ll want to join our team!

With the vision to be Australia’s most sustainable region - Healthy, Smart, and Creative, council is at the forefront of delivering a number of region-shaping projects that will see the region become a hub for innovation, entrepreneurship and creativity, along with opportunities and a lifestyle for all to enjoy.

About the Role

Arts, Heritage and Libraries branch role is to enrich the lives of residents and visitors by providing arts and cultural leadership, opportunities, knowledge, development, connections and experience.

As a Senior Library Officer, you will contribute through excellent individual and team efforts, to the high-quality customer service provided to the community and assist with the day-to-day provision of library operations, guiding the development and implementation of a frontline service delivery model that enhances the Customer experience.

About you

As a Senior Library Officer, you will manage the day to day operation of library branch circulation, providing excellent customer service to internal and external customers, in accordance with Council’s commitment to Sunshine Coast residents.

You will be rostering, supervising and assisting library staff (when required) in the provision of frontline services to library users to ensure quality control of circulation procedures and appropriate distribution of workloads.

The role also requires you to provide leadership to staff, participate in work team activities and contribute to relevant training, professional development and change management strategies and the delivery of high quality customer service.

As a requirement of this role, you will possess a Diploma of Librarian and Information Science, Community Development or other related discipline.

You will have previous experience in a Library environment, customer service environment or other relevant experience.

Essential to your success is physical agility and the level of fitness, strength and dexterity to carry out labouring and frequent heavy lifting & bending. As such, appointment to this position is subject to completion of a pre-employment medical assessment.

Our Culture & Employee Benefits

Council is committed to creating an inclusive, culturally diverse, healthy, skilled and dedicated workplace culture. As an employee you will enjoy a range of benefits and working styles to suit you:

• Wellbeing: Your wellbeing is important to us therefore we offer a number of different initiatives such as discounted health related memberships, fitness passport, employee assistance program and development opportunities. 
• Flexibility: We know it is important to balance life and work, therefore we offer flexible working including a 9-day fortnight and a hybrid WFH model that help you be your best.
• Extras: Those extras make a difference therefore we offer salary packaging options on novated leases, superannuation, smartphones and devices. We also pay you 17.5% leave loading and generous Superannuation where council will contribute 12% Superannuation in addition to your 6% superannuation contribution.

How to apply

Your written application should include:

• A 1-2 page cover letter demonstrating your ability to fulfil the mandatory and desirable requirements on the Position Profile. Keep the key responsibilities in mind when addressing this criteria; and
• A current resume or curriculum vitae.

Once you have these two documents ready, click ‘Apply Now’ on Council website and follow the prompts to complete your application.

Further Information

Helpful information to assist you in completing your application is available on the Sunshine Coast Council website.

To learn more about Council’s vision and projects, you can view the Corporate Plan 2024-2028.

For specific enquiries contact Vicki Shapcott during business hours on (07) 5435 3104.

We're working hard to create an inclusive workplace that reflects the diverse community we serve. If you require adjustments at any stage of the recruitment process, please reach out to the Recruitment Team joinusnow@sunshinecoast.qld.gov.au.

At Sunshine Coast Council, we embrace differences in gender, age, ethnicity, race, cultural background including First Nations, disability, religion and sexual orientation. To deliver the best service to our region we want a workforce that reflects the diverse community that we serve. Sunshine Coast Council strongly encourages all suitable applicants to apply for this role.

Library Officer x 4 (200355) 

2 x Permanent - Full time - 36.25 hours per week

2 x Maximum Term Contract - Full time - 36.25 hours per week 

$68,781.03 to $73,877.37  Annually  + up to 12% super  

RCC Officers' Level 2 

A special place

At Redland City Council, you can help improve lives, while shaping your career in a truly special place. Situated on the stunning Redlands Coast, our team is creating an enriched, sustainable future for Redland City.
Here, every role matters … Together, we’re focused on serving our community. Join us so together we can improve the Redlands for today and tomorrow.

Your opportunity

We are seeking four Library Officers to join our awesome team! We have two permanent opportunities (Victoria Point x 1), and two maximum term contracts available (ending 22 April 2025 and 30 June 2025).

As our Library Officer you will provide excellent customer service and support across various library functions. The role involves delivering a range of programs and services to meet the informational and educational needs of library clients, ensuring a safe and welcoming environment. Responsibilities include assisting with digital services, troubleshooting technology issues, coordinating public computer use, and supporting WiFi and eResources. The Library Officer will also handle circulation tasks, respond to basic reference enquiries, and help plan and deliver library events and programs. A key part of the role is following Workplace Health and Safety procedures to maintain a secure environment, as well as contributing to the development of work procedures for consistent service delivery. The Library Officer will also participate in project teams, support team activities, and assist in training new staff.

For full details, take a look at the Position Description.

What you’ll bring

First and foremost, you’ll need to live and breathe our Values, as they are fundamental to the way we go about our work and the relationships we build.

We would love to hear from you or someone you know who has:

• Demonstrated knowledge of Library Services processes and procedures.

• Achievement in working effectively in a medium to large team in the provision of customer service.

• Demonstrated presentation and communication skills to deliver library routine programs.

• Demonstrated communication and interpersonal skills to effectively interact with a wide range of clients.

• An ability to contribute ideas, review written documents and proactively suggest improvements to processes.

• Well organised with strong time management skills and success in prioritising and planning.

Why join us

We asked our people why they choose to work at Redland City Council. They say it’s about two things: feeling connected to the Redlands Coast as a truly special place and the incredible career and development opportunities at Council.

Here, you can:

• Improve lives, for today and tomorrow. 
• Achieve, for the community and your career. 
• Experience variety, and grow as a result. 
• Find the right balance to bring the best you. 

Here are some more reasons for loving working with us:

• Generous leave provisions such as paid parental leave and purchased leave scheme including 17.5% loading on annual leave!
• Ex-gratia day offered during the Christmas/New Year break.
• Access to professional and leadership development programs and education/study assistance.
• Mentoring and coaching opportunities to increase your industry knowledge and business acumen.
• Diverse secondment opportunities for career development.
• Reward and recognition programs.
• Wellbeing programs and social club.
• Access to discounts with over 400 leading retailers.
• Access to RedFlex – our flexible work program offering flexibility in how, when and where you work. 

Visit our careers page to learn more and read the stories of our incredible people.

Eligibility

• Successful applicants will be asked to consent to a police check. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits. 
• To be eligible for employment, applicants must have the legal right to work in Australia.

Ready to join us

Applications will only be accepted through Council’s Web Recruitment system or through OURspace for current Council employees. Hard copy and e-mailed applications will not be accepted.

To be considered, applicants must submit a:

1. Cover letter (one page); and
2. Current resume that demonstrates how you meet the requirements of this role. Please read the Position Description and resume-based application instructions before applying for this role.

APPLY NOW on Council Web Recruitment Site

RCC utilises a merit-based recruitment process which may include various testing methods, such as psychometric testing and requesting the submission of a short video application from candidates after the advertisement closes.

Specific information on the position (200355) can be obtained by contacting Alison Rogers on (07) 3829 8734.  Applications for this position close at 11:59 p.m. Australian Eastern Standard Time (AEST) on 08/11/2024.

At Redland City Council, we truly value the diverse skills, experiences and perspectives of our people. We’re focused on making Council an inclusive place, where everyone belongs and brings in new skills, diverse experiences and backgrounds that enable us to serve our community better.

Applications will not be accepted from a third party.

Senior Customer Service and Events Officer 

Permanent Full-Time (140 hours per four week period) 
Specific Engagement
Band 4 ($71,409 – $76,972) p.a + Super 
Commencing early December 2024
Ivanhoe Library 

About the role 
Yarra Plenty Regional Library is seeking a permanent part time Senior Customer Service and Events Officer to ensure excellence in customer service to library users through the provision of high quality and efficient library and information services which is responsive to the changing needs of customers.

About you 

The successful applicant for this role will need strong relationship building skills and ideally community storytelling skills to achieve better social connection. This role will support the operations of a dynamic branch by supporting event marketing and program delivery, and by working to engage community with collection through visual merchandising.  

The ideal applicant will have a strong desire to contribute to a positive team culture and demonstrate adaptability and flexibility in their work, as well as an ability to: 

• Respond to a wide range of customer information and reference needs and requests by utilising branch collections, products and services.

• Provide Readers Advisory services that demonstrate a good understanding of the process, combined with high level reading knowledge. 

• Perform a range of library operations that support customers in a self-serve environment based on high level knowledge of library products and services, including circulation and collection maintenance duties. 

• Maintain a high level of customer focus by responding to customer needs, assisting with promotional activities, functions and displays, (including the coordination of book groups) and participating in the provision of Public Participation services to grow library membership and usage.

• Understand the YPRL Brand and Style Guide and ensuring that branch marketing and outreach collateral adhere to the guidelines. 

• Support events, including set up and delivery of events and logistical support for larger events, for both in-branch events and outreach. Have an understanding of YPRL’s programming framework and goals. 

• Effectively and efficiently operate and maintain community room schedule and requirements. 

• Actively participating in planning and staff meetings. 

• Attend relevant forums and training. 

• Contribute to the role of the library as a place for reading, learning and community. 

• Market library services that YPRL provides to the local community. 

 The Senior Customer Service and Events Officer may assist branches in delivering programs at YPRL’s other library service points, including the Mobile Library and Hubs, as well as outreach in community locations if required. 

This position will report to the Branch Manager. 

Roster to be worked as follows:  

Weeks 1-4 
Monday: 1pm – 9.15pm 
Tuesday: 8.45am – 5.15pm
Wednesday: 8.45am – 1pm 
Thursday: 8.45am - 5.15pm 
Friday: 8.45am – 5.15pm 

How to Apply: 
To submit an application for this role, please prepare a statement addressing key  
selection criteria outlined in the position description (and where possible, include specific relevant  
examples of your work), along with your current Resume via Seek. 

This position will close on Monday 11 November at 11.59pm. 

For further information please contact Sarah Raeburn, Team Leader Operations, Ivanhoe Library at sraeburn@yprl.vic.gov.au  

Appointment to this role is subject to a satisfactory National Police Record Check and Employment Working with Children Check.