Library Officer

Closing Date
Contact Officer
Contact Number
City of Parramatta Council, NSW


Library Officer

  • Casual Library Role | Work Across 7 Libraries in Parramatta
  • Supportive Diverse Team | Flexibility of working hours
  • Join a team making a difference in our community!

City of Parramatta is a progressive council with 260,000 residents: one community, proudly diverse. Parramatta is a vibrant city, with a growing developing business district with a thriving community of artists and creative industries, known for its rich history and diversity.

How this position will make a difference to the City of Parramatta…
You will deliver exceptional customer experiences to achieve Council’s strategic objectives and vision for the City of Parramatta as Sydney’s Central City. Casual Library officers contributes to positive customer experience by actively providing service delivery by working as a team member and communicating effectively with customers.

Council’s library services are delivered across a network of 7 Libraries including 5/7PS the community, cultural and civic heart of Parramatta Square.

Libraries are open across a wide spread of hours including 7-days a week at some sites. This customer experience is available to everyone who lives, works, studies, visits and plays in our City.

The Library Officer will work as part of a team and is responsible for delivering high quality day to day customer experience services, plans and programs, and use every customer interaction as an opportunity to build positive connections with the City of Parramatta

About You
The successful candidate should have:

  • Completion of an ALIA (Australian Library Industry Association) accredited Course (or eligible for membership of ALIA) or relevant experience
  • Outstanding proactive customer service
  • Experience in delivering customer programs
  • Demonstrated team skills
  • Ability to work with minimum supervision
  • Ability to travel and work across Parramatta Library Branch Network
  • Understanding of current information technology including various hardware and software and STEAM applications
  • Working with Children’s Check

By joining City of Parramatta, you will become part of an extraordinary team who work in a constructive and inclusive culture to shape the future of this city.  Together, we champion difference, celebrate achievement and recognise positive impact. The diverse culture at City of Parramatta is a source of strength. We have an inclusive working environment with employees from a variety of backgrounds. We acknowledge that diversity in our workforce increases the effectiveness of teams and our capacity for innovation.

What’s on offer 
We are offering an attractive total remuneration from $37.68 to $44.49 plus 25% casual loading and 10% super.

Want to know more? 
Further information regarding the requirements of this role can be found in the attached Position Description. Alternatively please email for more information.
How to apply 
Candidates MUST apply online by clicking "apply here" below.

Applications close 9pm, 20th March 2022, but may close early if enough applications are received and will not be accepted through any other medium.

Prohibited persons as defined under the NSW Child Protection Act are not eligible to apply. A copy of a valid Working with Children Clearance must be presented at Interview.

This position requires the preferred candidate to undergo a Criminal History Records check. A criminal history does not necessarily disqualify a prospective candidate from selection.

The successful candidate is required to be vaccinated (at least 2 doses of a TGA approved COVID-19 vaccine) in accordance with Council's vaccination policy.  Candidates may submit a medical contraindication for Council's consideration.   

The City of Parramatta supports a Drug and Alcohol-free working environment, and employees may be subject to random testing as a result. 

City of Parramatta Council embraces diversity, and we encourage all applicants; including Aboriginal and Torres Strait Islander people, people with disability, gender diverse, LGBTIQ and culturally diverse communities to join Council. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace.

Please note you must be an Australian or New Zealand citizen or a permanent resident or have unlimited working rights in Australia to apply for this position.

Position Description

Apply Here