Library Customer Service Officer
City Of Nedlands–Nedlands WA
About the City of Nedlands
The City of Nedlands is an inner metropolitan local government 7km from the Perth CBD, stretching from the banks of the beautiful Swan River to the edge of the Indian Ocean.
We are committed to providing a vibrant, safe, inclusive community that is able to enjoy a high standard of local services and facilities.
About the role
An opportunity exists within the Library Service for a customer focused individual to join the team as a Library Customer Service Officer on a casual basis.
The key responsibilities of the role include circulation desk and roaming duties, stock processing and shelving.
The role is based at both our branches, Nedlands and Mt Claremont Libraries with shifts including Saturday mornings, Sunday afternoon and evening shifts.
About the successful candidate
The successful candidate will have:
- High level customer service skills with the ability to take initiative to resolve customer queries;
- Sound interpersonal and communication skills;
- Ability to work independently and within a team environment;
- Well-developed skills with the use of Microsoft Office programs;
- Proficient in a range of current technologies with the ability to do basic troubleshooting; and
- A current Provide First Aid Certificate.
What we offer
This casual role offers an hourly rate of $39.32 – $43.41 per hour depending on skills and experience (inclusive of 25% casual loading) plus superannuation.
Employee benefits
- Up to 13.5% superannuation contributions.
- Training and development opportunities.
- Employee Assistance Program & Healthy Workplace Initiatives.
- Private health insurance corporate discounts
Additional details
Please read the position description to ensure a full understanding of the role.
Applicants must have current Australian working rights.
How to apply
Confidential enquiries can be directed to Despina Swain, Library Services Coordinator on (08) 9273 3644
Applications can be submitted online via the City of Nedlands website before 5pm AWST, 11 October 2024.
Early application is encouraged. The City reserves the right to commence interviews and/or close the job before the advertised closing date.