Library Assistant
Job No – ZZ1968 | Location - Noosa
Noosa Council values the contribution of our people and is committed to creating a workplace where employees feel supported, respected and empowered to
succeed. We celebrate diversity and are proud to foster an inclusive environment that promotes health and wellbeing, work-life balance and meaningful career development.
Join our supportive and progressive organisation and be part of a team delivering on our vision -
‘Noosa Shire - different by nature’
The Opportunity
Noosa Council has an exciting opportunity for a motivated and customer-focused Library Assistant to join our team in a permanent part-time position, working 44 hours per fortnight. The role operates across a rotating roster, including weekdays and alternating weekends.
Based at Cooroy Library and working primarily front-of-house, you will deliver high-quality customer service, support our community with their digital literacy needs and help create welcoming library spaces. You will also have the opportunity to contribute to the delivery of engaging community programs, including Storytime sessions and Makerspace workshops.
This is your opportunity to work within a passionate and supportive team, committed to delivering welcoming and inclusive library experiences for the Noosa community.
About You
- Enjoy working in a dynamic customer service environment and bring a supportive, flexible approach to assisting our community
- Value community engagement and advocate for diversity, inclusion and accessibility
- Be confident using technology and supporting others with computers, smart devices, printers, and digital resources / apps
- Passionate about the role libraries play in fostering learning, social connection, creativity and innovation
Key Responsibilities
- Deliver outstanding customer service and create a welcoming library experience for all visitors
- Support the day-to-day operations and presentation of the library
- Assist in the delivery of library programs, events and activities that foster community connection and learning
- Provide guidance and support to customers using library technology, digital resources and information services
- Assist customers to locate information, resources and services that meet their needs
Skills and Experience
- Experience delivering high-quality customer service in a busy environment
- Strong communication and interpersonal skills, with the ability to engage positively with people from diverse backgrounds
- Proven ability to work collaboratively within a team while demonstrating initiative and adaptability
- Experience supporting customers to access information, technology and digital services
Qualifications
- Certificate III in Information and Cultural Services (Library) or equivalent qualifications (desirable)
- Driver Licence - “C” Class
Position Roster (44 hours per fortnight)
- Week 1: Tuesday (9:00am - 1:00pm), Wednesday (8:45am - 1:00pm),
Thursday (10:00am - 5:30pm), Friday (12:30pm - 5:00pm) and Saturday (8:30am - 1:00pm)
- Week 2: Tuesday (9:00am - 1:00pm), Wednesday (8:45am - 1:00pm), Thursday (10:00am - 5:30pm) and Friday (12:30pm - 5:00pm)
Please note rostered hours may vary in accordance with operational requirements.
Work where others Holiday. Be part of something Different.
At Noosa Council, being Different by Nature is more than our location, it reflects how we work, how we support our people, and how we serve our community. We are committed to creating a workplace that is inclusive, respectful and supportive, where diversity is valued and equal opportunity underpins our recruitment, development and career opportunities.
Our people help protect Noosa's unique environment while delivering services that support a thriving community. Through our Certified Agreement 2025 and workforce initiatives, we invest in our employees through competitive benefits, flexibility and wellbeing support.
Financial Security and Stability
- 12% employer superannuation contributions
- 17.5% annual leave loading
Flexible Work and Work-Life Balance
- Flexible working arrangements in consultation with your manager
- Modern flex-time framework
- Right to Disconnect provisions
Health, Wellbeing and Support
- 5 days Wellbeing Leave supporting mental health and personal wellbeing
- 5 days Reproductive Health Leave
- Employee Assistance Program for confidential professional support
- Wellness initiatives, annual flu vaccinations and skin checks
Family and Community Support
- 12 weeks paid parental leave for primary caregivers
- 2 weeks paid partner leave for secondary caregivers
- Access to carers leave to support family responsibilities
Career Development and Opportunity
- Training and professional development opportunities
- Internal career mobility and secondments
- Meaningful work that supports the Noosa community
How To Apply
Download and review the position description via the job advertisement. Choose Apply on the top right corner, complete your application, attach your cover letter and resume, choose Next and Finish.
Further Questions
Please contact Curtis Dray, Branch Services Librarian, on (07) 5329 6216 for any further information.
About Us
Noosa Council is located at the northern end of the Sunshine Coast in Queensland. Covering an area of 872 square km. Noosa has a proud history of preserving its natural environment and is recognised by UNESCO as a Biosphere Reserve. The region offers a unique mix of stunning beaches, national parks, lakes and lush hinterland, which makes it one of the greatest places in Australia to live and work.
Our Corporate Plan 2023-2028 outlines our vision for the shire, our strategic direction for Council and our priorities. The focus areas are:
- Environment
- Liveability
- Prosperity
- Future
- Excellence
At Noosa Council we recognise our people are our greatest asset, we pride ourselves on being welcoming, inclusive and safe, and we celebrate difference.
Under the acronym SPARC, our internal values are reflected in everything we do – our decision-making, our actions, how we serve our community and how we work with each other.
Our values guide us and bind us as one team, and contribute to all employees having supportive, positive, and meaningful experiences at Noosa Council.
Our internal values are:
