Senior Library and Community Centre Officer
Community Services | Information Management/Library
Closing date: 01/07/2026
About us
At the City of Bayswater, we believe that great communities are built by people who care. That’s why we’re guided by strong values, shared purpose, and a real passion for creating meaningful change. We prioritise sustainability, community wellbeing, and welcoming places where everyone can thrive. As an employer, we’re committed to a culture that values inclusion, balance, and personal growth. Whether you're starting your journey or building on experience, we offer the chance to develop your skills, contribute meaningfully to the community, and help shape the future of a vibrant and evolving community.
About the Position
The role supports the day-to-day operation and activation of Morley Community Centre, ensuring the facility is welcoming, safe and accessible for all users. It coordinates facility use, supports community groups, hirers, volunteers and program facilitators, and assists in the delivery of community programs, activities and events. Acting as a key onsite contact, the position helps resolve operational issues, maintains positive relationships with centre users and stakeholders, and contributes to an inclusive and vibrant community hub that promotes participation, connection and wellbeing.
Acting as the senior officer on duty and primary onsite contact, the role provides operational oversight, resolves routine issues, and escalates complex matters when required. A strong customer‑service focus is essential, with the position offering advanced support to library users, assisting with complex enquiries, and ensuring accurate transactional and system records. The role provides advanced support for library systems, digital resources and technologies, assisting customers and staff with complex enquiries and troubleshooting technical issues to ensure effective service delivery. This position undertakes key administrative, financial and procurement tasks and assists with monitoring budgets. The role also provides day-to-day guidance and support to staff and volunteers and acts as a key operational contact at designated library and community centre locations.
A strong focus on safety and compliance is essential, including overseeing building maintenance, security, and emergency procedures. Through positive relationships and proactive engagement, the role contributes to an innovative, community‑focused service that enhances participation, learning and wellbeing.
This is a permanent full-time position.
Please note that this position is primarily based at Morley Community Centre, with rostered hours at Maylands Library. As with all Library and Community Centre positions, employees may be required to work across multiple facilities, including more than one location on the same day.
About You
You are a customer focused, solutions driven professional with a strong work ethic and the ability to manage complex or sensitive enquiries. Your leadership style is supportive and collaborative, enabling you to guide staff effectively in a dynamic service environment.
With experience in library operations, community centre operations, customer service and/or community services, you bring a solid understanding of delivering high-quality, community-focused programs, services and facilities. You are an effective problem solver who can troubleshoot technical, operational and customer service issues. You have experience coordinating day-to-day operations, supporting staff and volunteers, engaging with community groups and stakeholders, and exercising sound judgement when resolving issues and escalating more complex matters.
You are proficient with corporate systems, Microsoft Office, integrated data platforms and library management systems, and you can support others in using these tools effectively. You have demonstrated experience using and supporting library management systems, digital resources and associated technologies, with the ability to troubleshoot technical issues and provide advanced assistance to customers and colleagues. Experience undertaking financial and administrative processes, including procurement, receipting, purchase orders or budget monitoring, will be highly regarded. You work cooperatively within a team, contribute positively to shared goals and uphold the City’s values through your everyday actions.
You take responsibility for your decisions, approach your work ethically and efficiently, and actively look for ways to improve processes and enhance service quality. Curious, adaptable and open to change, you bring enthusiasm, professionalism and a positive attitude to every interaction.
What we offer
You will love working here because we believe we have great staff who are motivated and passionate about what they do. We get to make a difference in the community which brings great job satisfaction. We offer a competitive salary of $79,013.33 per annum plus super, as well as access to City of Bayswater staff benefits including:
- Up to 5% matched super contributions, totalling up to 22% combined super
- 22 days Annual Leave plus 17.5% leave loading
- Option to purchase an additional 4 weeks of leave per year
- Flexible work arrangements
- Free aquatic and gym membership
- Training and development opportunities
- Employee health and wellbeing program
- Free onsite parking
- Employee Assistance Program
- Corporate health insurance discounts
- Diverse and inclusive work environment
Closing Date: 4pm, Wednesday 1 July 2026.
To view the Position Description and information about working for the City of Bayswater, please download the attachments below.
For any further queries please contact Evelina Dobrowolski Library and Community Centre Manager on (08) 9272 0934.
The City of Bayswater reserves the right to close this advertisement prior to the closing date. Candidate screening and interviews may take place prior to the advertised close date. Applications may be used to fill subsequent vacancies.
TO APPLY click the "APPLY NOW" link.
Applicants should include a current CV and a cover letter describing how you meet the requirements of the role.
JEREMY EDWARDS
CHIEF EXECUTIVE OFFICER
The City of Bayswater is an Equal Opportunity Employer and we promote a workplace that values and foster the diversity of our staff. We strongly encourage applications from Aboriginal and Torres Strait Islander people, people with disabilities, people from culturally diverse backgrounds, the LGBQTIA+ community, and young people
Attachments:
- How to Apply for Job Vacancy.pdf
- Information for Applicants.pdf
- Inside Industrial Agreement 2023_opt.pdf
- PD Senior Library and Community Centre Officer.pdf
APPLY NOW