Customer Service Officers
Applications closing on 30 August 2026, 11:00 PM
- Job Type: Part Time
- Package: $69,522 - $75,130 (Pro-rata) + Superannuation
- Position Description: BR28-Customer-Service-Officer-2026.pdf(PDF, 351KB)
- Application: APPLY HERE
3 x Ongoing Part-Time Roles
Position 1: 74.84 hours per four-week period (Warrandyte)
Position 2: 75 hours per four-week period (Bulleen & Doncaster)
Position 3: 58 hours per four-week period (Box Hill & Doncaster)
1 x Limited Term Part Time Role until 18 April 2027
Position 4: 107 hours per four-week period (Doncaster)
About the Role
Whitehorse Manningham Libraries are currently recruiting for three ongoing part time Customer Service Officers and one temporary Customer Service Officer. The successful applicants will have excellent customer service skills and be comfortable working with a range of different technologies and people.
Position 1 is currently based at the Warrandyte Library, Position 2 is based at the Bulleen and Doncaster Libraries and Position 3 is located at the Box Hill and Doncaster Libraries. The temporary position is located at Doncaster Library.
Applicants must have the ability to be able to work at any of the Whitehorse Manningham Library Branches and have the flexibility to work a variety of days and shifts, including week days and weekends. Details of the shift requirements and position description are provided in the candidate information pack available via the provided links.
Applications must include:
- A cover letter addressed to the Chief Executive Officer, Sally Both, stating the position(s) you are applying for.
- A resume
WML offers the following benefits:
- Access to professional development opportunities that support our commitment to life-long learning and a skilled workforce
- Purchased leave arrangements and carry-over arrangements from the Local Government sector
- Employee Assistance Program for staff and their immediate family members
- Annual free flu vaccination
- Ability to salary sacrifice superannuation and novated car leases
All applications must be submitted via the Apply Link on the website (preferred) or directly to applicants@wml.vic.gov.au.
Please note only shortlisted applicants will be contacted - telephone screening may also apply.
Enquiries: Jonathan (03) 9896 4333