Library Officer - Part Time

70 hours per fortnight Salary

Package: $106,719 per annum pro rata plus super, inclusive of Library loading

The City of Karratha is offering an exciting opportunity for an experienced and self motivated Library Officer, to join our Library Services team on a part time basis.

This position will be based primarily at Dampier and Karratha Libraries however may be required at times to work across all City of Karratha Libraries.

The Library Officer is responsible for providing quality customer service to the community and users through the maintenance and development of library and information services and community programs.

Key Responsibilities:

• To assist in the day-to-day operations of the library, inclusive of working rostered hours, evenings and Saturdays.
• Be able to plan, prepare and deliver programs for children and adults.
• Provide high quality customer service.
• Participate as part of an effective team.
• Complete routine library and administrative tasks.

Requirements:

• Completion of year 12 or equivalent
• Tertiary qualifications in, or progress towards Library Services qualification or related field (desirable)
• Working with Children Check or be eligible to obtain one
• Provide First Aid Certificate (desirable)
• Current C class driver’s licence
• National (or Federal) Police Certificate (no more than 6 months old), or willing to obtain one

Library Officer - Part Time 70 hours per fortnight Salary Package: $106,719 per annum pro rata plus super, inclusive of Library loading

Applications are to include a CV and a covering letter (max 2 pages) indicating your ability to meet the role requirements.

For enquiries, please contact our People & Culture team on (08) 9186 8543.

Applications are to be received by no later than 4.00pm, Monday 3 March 2025 | APPLY 

Visit Council's Job Board

The City of Karratha reserves the right to commence the recruitment process for this position, prior to the closing date. Your early application is encouraged.

Library Assistant

Job No: SSC1256 | Location: Sutherland Shire

• Engage with the community through the promotion of library services and programs.
• Support the delivery of efficient library operations, ensuring customer satisfaction.
• Assist in training new staff and mentoring peers in library practices.
• Utilise technology and emerging resources to enhance user experience.

Position Overview

The Library Assistant plays a vital role in supporting the delivery of high-quality library services. This position involves assisting customers with their inquiries, managing library resources, and contributing to the overall functionality of library operations across various branches.

The successful candidate will work closely with supervising staff, ensuring continuity of services, and engaging with patrons to promote library programs and initiatives.

Candidate Profile

We are looking for someone who will demonstrate a passion for public libraries and possess strong customer service skills. A proactive attitude towards learning and collaboration is essential.

• Be prepared to undertake, currently undertaking or have completed study towards a Library & Information qualification or equivalent.
• Working With Children Check number.
• Experience in customer service, particularly in a public-facing role.
• Familiarity with digital tools and emerging technologies relevant to library services.
• Ability to conduct engaging activities for children and assist in program delivery.

Join our Team and Grow with Us!

If you are ready to take on a challenging and rewarding role that makes a real difference in the community, apply now to join our team at Sutherland Shire Council!

• Apply by responding to our online application questions and submitting your resume outlining why we are a great fit!
• Get your application in by 11.59pm: Thursday 6th March 2025.
• Interview date: Interviews will be facilitated in the week commencing 10th March 2025.
• Package: $59,723 - $63,303 gross p.a. plus 11.5% superannuation.
• Hours of work: Multiple opportunities exist. Temporary and permanent, part-time and full-time. Applicants must be available to work a range of shifts across a 7 day spread, between the hours of 8:00am - 9:00pm to support the operational requirements of the libraries. 
• To benefit your wellbeing you will have access to fitness passport, corporate membership to our leisure centres, employee assistance program, annual flu shots, health and wellbeing programme and novated lease options.

Suitable candidates are subject to pre-employment screening which includes Reference Checks, Work Rights Verification, Identity and Functional/Medical History Checks (including Covid-19 Vaccination), and may also include a Criminal History, Qualification and Working with Children Check. Employment is subject to clearance of all these checks.

Reach out to Deborah Hill, Coordinator Library Experience, DHill@ssc.nsw.gov.au for any job specific enquiries.
Jodi Johnson, Talent Acquisition Business Partner, jjohnson@ssc.nsw.gov.au can assist with any recruitment related enquiries.

Click on the link to check out the Position Description

About Us

If you want to make a difference and be part of a challenging and rewarding working environment, then joining us just might be the right career move for you! Join a passionate and dedicated team covering a diversity of services, industries and occupations.

At Sutherland Shire Council we do more than serve our community – we are our community. Our energy can be seen in everything we do. From having a can-do attitude, to embracing change and opportunities, being people-centred and working together as one.

APPLY HERE

Library Officer

• Casual
• Supportive Work/Life Balance
• $50.93 per hour (LGIA Stream A Level 2) + Superannuation
• Location – Various

Your new role

Council is seeking energetic and customer-focused individuals for the roles of Library Officers (Casual).

As a Library Officer, you will be enthusiastic with excellent people skills, responsible for providing quality customer service to diverse community members. You may work across a range of library areas in Client and Collection Services including front-of-house (circulation, shelving and shelf-checking, technology assistance) or back-of-house (processing, Home Delivery).

These roles require flexibility, as there are no set hours. You will work on an 'as needs' basis to meet the position's requirements, including on-call availability, weekend shifts, and working at different sites according to the library roster.

This position requires the completion of a satisfactory Criminal History Check - Police Certificate (Australia Wide Name Only Police Check).

What we are looking for

• Ability to work ad hoc shifts including weekend shifts as per the library roster across the any of our four libraries in the Rockhampton Region.
• Highly effective communication skills to relate to children, teenagers, adults and seniors.
• Passion for providing excellent customer service to the community.
• An interest in public libraries, digital technologies, and a commitment to promoting reading literacy and lifelong learning.
• Ability to undertake physical work that involves regular and repetitive movements such as bending, squatting and pushing trolleys, with ability to carry and lift up to 15kg

What you'll get in return

As an employee of Rockhampton Regional Council, you will join a diverse and innovative team of more than 1000 employees supported by good leadership, who proudly deliver services and make a difference to the lives of people living and working within the region.

• Supportive Work/Life Balance
• A large employer with a strong values driven culture
• A generous superannuation scheme – Up to 18% superannuation (conditions apply)
• Ongoing training and development opportunities
• Employee Assistance Program

What you need to do next

To apply for this opportunity, please submit two documents:

1. A 2-3 page Cover Letter addressing the Application Criteria below;
2. Your Current resume.

Application Criteria

• Customer focus attributes including the ability to respond promptly and courteously to a diverse range of customers and service needs with knowledge of library services, products, collections and self-service.
• Strong team player that promotes positive work environment and the ability to display initiative. 
• Sound computer skills with an ability to provide basic assistance to clients with the internet, IT equipment and digital technologies.
• Strong numeracy and literacy skills and ability to accurately handle cash and understand, shelve and shelf-check number-based library filing systems.

Please use Council’s cover letter template and ensure you clearly label each Application Criteria in your cover letter.

Click the ‘Apply’ kink below to complete your online application.

Applications Close: Monday 10 March 2025 at Midnight (AEST) | APPLY

Librarian (Casual)

• Casual
• Supportive Work/Life Balance
• $65.57 per hour (LGIA Stream A Level 5) + Superannuation
• Location – Various

Your new role

Council is seeking energetic and customer-focused individuals to work as Librarians who understand the dynamics of a modern library.

As a Librarian, you will bring a higher level of expertise and leadership, assisting with advanced library services, program development, and community engagement initiatives. You will also support the Library Officers and ensure the smooth operation of library services.

These roles require flexibility, as there are no set hours. You will work on an 'as needs' basis to meet the position's requirements, including on-call availability, weekend shifts, and working at different sites according to the library roster.

This position requires the completion of a satisfactory Criminal History Check - Police Certificate (Australia Wide Name Only Police Check).

What we are looking for

• Ability to work ad hoc shifts including weekend shifts as per the library roster across the any of our four libraries in the Rockhampton Region.
• Passion for providing excellent customer service to the community by development of physical and online collections that meet customer needs and expectations.
• Strong technical skills and understanding of Library Management Systems and other technologies, and ability to train and support both library staff and customers in their use.
• Degree qualification in library and information management and proven experience in a public library environment
• An interest in public libraries, digital technologies, and a commitment to promoting reading literacy and lifelong learning.
• Ability to undertake physical work that involves regular and repetitive movements such as bending, squatting and pushing trolleys, with ability to carry and lift up to 15kg

What you'll get in return

As an employee of Rockhampton Regional Council, you will join a diverse and innovative team of more than 1000 employees supported by good leadership, who proudly deliver services and make a difference to the lives of people living and working within the region.

• Supportive Work/Life Balance
• A large employer with a strong values driven culture
• A generous superannuation scheme – Up to 18% superannuation (conditions apply)
• Ongoing training and development opportunities
• Employee Assistance Program

What you need to do next

To apply for this opportunity, please submit two documents:

1. A 2-3 page Cover Letter addressing the Application Criteria below;
2. Your Current resume.

Application Criteria

• Degree qualification in library and information management (or related discipline), Blue Card for working with Children and Young People and substantial proven experience in a public library environment.
• Passion for libraries with a commitment to promoting reading and literacy development and assisting clients with use of library resources and facilities.
• Demonstrated excellence in communication and customer service, with the ability to provide positive interactions and promptly address the diverse needs of customers.
• Ability to work in a team environment and display a positive, professional attitude. 

Please use Council’s cover letter template and ensure you clearly label each Application Criteria in your cover letter.

Click the ‘Apply’ link to complete your online application.

Applications Close: Monday 10 March 2025 at Midnight (AEST) | APPLY

Librarian

Job No: PP0453 | Location: Gordon

Librarian (Gordon)

• Salary $79,014.00 - $ 91,655.72 p/a + super
• Friendly and supportive team environment
• Community-focused role

About Ku-ring-gai Council

Located 16 km’s north of the Sydney CBD, the Ku-ring-gai area covers 84km2, is home to 124,000 residents and set in one of New South Wales’ most attractive natural environments.

About the role

Gordon Library is a vibrant community hub where knowledge, creativity, and connection flourish. We pride ourselves on providing a welcoming and inclusive environment for all our patrons.

We are seeking a passionate and dedicated librarian to join our team. The ideal candidate will be a proactive and innovative individual with a love for literature, a keen eye for detail, and a strong commitment to service, ensuring all services are provided in a professional and friendly manner and meet the diverse needs of our community.

Your duties will include, but are not limited to:

• Customer-focused service delivery to library clients
• Organise and catalog library materials following established procedures
• Plan and conduct programs and events that foster community engagement
• Maintain a welcoming, organised, and efficient library environment
• Stay current with library trends and emerging technologies
• Supervise and allocate of workflows within a small team

Required experience & skills:

• Qualifications as a librarian recognised by the Australian Library & Information Association (ALIA)
• Excellent communication, interpersonal and conflict resolution skills
• Ability to work both independently and as part of a team
• A genuine passion for books, learning, and community service
• Current Working with Children Check 

Benefits

• 35 hour working week
• Fitness Passport
• Novated Lease options available for private use vehicles
• Health & Fitness $100 yearly reimbursement (conditional)
• Free confidential Employee Assistance Program
• Beautiful Ku-ring-gai Location
• Supportive and collaborative work environment
• Access to a wide range of development and training opportunities

If you thrive in a collaborative and dynamic setting, this could be the perfect opportunity for you!

For more information on the benefits offered at Ku-ring-gai Council, please refer to our website click here.

**As a part of the branch network team this role will be required to work at any of our libraries as rostered. A willingness to work flexible hours on occasion, including rostered evening and weekend work will be required**

How to apply:

Applicants are required to address all Essential Criteria as listed within the Position Description to be eligible for an interview.

Like to know more? Contact Katherine Read 02 9424 0100

Closes: 11:30pm, Thursday 6 March 2025 | APPLY NOW!

Ku-ring-gai Council is an equal opportunity employer

Library Digital Services Coordinator

• Opportunity to lead delivery of library technology services
• Join a close-knit and supportive team at a progressive lower north shore council 
• Full-time role with a Rostered Day Off every 3 weeks  
• Salary range from $85,107 to $102,480 p.a. plus super, 35 hours per week

The role

Mosman Council is seeking an innovative and experienced tech expert to lead delivery of digital services at our single-branch library located in Mosman’s civic and cultural precinct.

Incorporating management of all library digital services, the role includes oversight of:

• The library management system and RFID
• Library website and digital databases
• Vendor liaison
• Customer digital help sessions
• Liaison with council IT services

The role also includes customer service desk shifts and support for program delivery in the library’s busy Creation Space.

Reporting to the Library Manager this role would suit someone with previous experience leading delivery of digital services in a library or council environment, and who is confident in delivering high quality customer service.

This is a weekday role but does have a requirement of occasional weekend and evening shifts (usually one of each per month).

What You’ll Bring to the Role

To be successful in this role you will have significant experience working with digital resources, preferably in a library or council environment. You will also have leadership capability.

You have led digital projects and improvements before, and be an advanced digital trouble-shooter. You’ll be comfortable working across a team and with other council teams, possess broad technology knowledge and skills, and be experienced in working with technology vendors.

Above all, you’ll work well with the team and the community, become a great fit with us, and a great connection point for our local community as we continue to develop and enhance our library offering.

This is a chance for you to make a real difference in the lives of Mosman residents and to help us on our journey to becoming the leading small library service in Sydney.

Why You’ll Like Working Here  

At Mosman Council, we are committed to our community and its environment and provide our employees with the same level of commitment and care.   

We offer diverse and rewarding work, ongoing training and development opportunities, health and fitness subsidy, tertiary study assistance program, access to fitness passport offering discounted gym memberships, and genuine work-life balance.   

We invite you to learn more about what Mosman Council has to offer. View the full list here. 

How to Apply

Apply now by completing the online application form APPLY HERE

You will be asked to upload your Resume/CV and other documentation relevant to the position. You will also be asked to answer a set of questions related to the role competencies.

For further information about the role, please contact Chris Pigott on (02) 9978 4017 during business hours for a confidential discussion or see the attached Position Description.

Applications close:   11.59pm, 2 March 2025

Mosman Council is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. 

Mosman Council is committed to creating safer communities for children and young people.

Team Leader Library Experience

• Rare opportunity to lead, inspire, develop and support the Library Experience team 
• Join a close-knit and supportive team at a progressive lower north shore council  
• Full-time permanent opportunity with a Rostered Day Off every 3 weeks 
• Salary range from $95,816 to $116,707 p.a. plus superannuation 

Why Apply? 

Mosman Council is seeking an innovative and experienced leader to drive customer and community services at our single-branch library located in Mosman’s civic and cultural precinct. 

With a focus on the library customer experience, the role also includes oversight of: 

• Library communications and marketing 
• Community engagement 
• Public programs and events 
• Housebound services and library outreach 
• Staff rosters 

Three staff report to this position, but the whole Library team is guided by the directions set by the Team Leader Library Customer Experience for customer and community service standards. 

Reporting to the Library Manager this role would suit someone with previous leadership experience, and who can help set the direction of future library services. 

This is a weekday role but does have a requirement of occasional weekend and evening shifts (usually one of each per month).

Why You’ll Like Working Here  

At Mosman Council, we are committed to our community and its environment and provide our employees with the same level of commitment and care.  

We offer diverse and rewarding work, ongoing training and development opportunities, health and fitness subsidy, tertiary study assistance program, access to fitness passport offering discounted gym memberships, and genuine work-life balance.  

Additionally, our staff have the opportunity to deliver on initiatives that have a tangible impact on the daily lives of residents.  

We invite you to learn more about what Mosman Council has to offer. View the full list here.  

What You’ll Bring to the Role 

To be successful in this role you will have strong leadership skills and the ability to motivate and inspire staff. 

You will have led library projects and improvements before and have an extensive customer service background. You’ll be comfortable leading team meetings, coaching and mentoring, setting aspirational goals and you will have a solutions lens in your management toolkit. 

Above all, you’ll work well with the team and the community: a great fit with us, and a great connection point for our local community as we continue to develop and enhance our library offering.  

How to Apply 

• Apply now by completing the online application form APPLY HERE.  
• For further information about the role, please contact Chris Pigott on (02) 9978 4017 during business hours for a confidential discussion or see the attached Position Description.

You will be asked to upload your Resume/CV and other documentation relevant to the position. You will also be asked to answer a set of questions related to the role competencies. 

Applications close: 11.59pm, 9 March 2025
 

Mosman Council is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. 

Mosman Council is committed to creating safer communities for children and young people.

Librarian (Weekend)

Footscray, Australia | Reference: 6729785

• Permanent Part-Time (10.5 hrs per week)
• Band 5 ($81,248 - $92,958 pro-rata) + 11.5% super
• Footscray Library

The Opportunity

Maribyrnong Libraries invites applications from experienced Librarians who are committed to providing excellence in customer service. As part of the Weekend Team, you will provide efficient and effective library and information services, to meet the needs of the Maribyrnong community.

About You

• Have a tertiary qualification in librarianship, information management, community development, education, information technology, digital media or related.
• Experienced in the delivery of high quality and effective information services preferably within a public library environment.
• Demonstrated ability to provide hands on technical support with PCs and personal devices and to support digital literacy
• Have the ability to manage time effectively, set priorities, plan and organise your own work, and the work of any employees under the incumbent's supervision, within the context of the library team environment.
• Have supervisory experience including the ability to prioritise and troubleshoot operational tasks in real time.
• Be confident in the delivery of library programs such as storytime and/or book club.

The successful candidate will have a positive attitude and excellent people skills. This position is an outstanding opportunity for an experienced Librarian to demonstrate excellence and innovation within a library service strongly connected to a very diverse community.

Rostered Hours:

• 10.5hrs per week based at Footscray Library
• Saturdays 9.50am-5.10pm and Sundays 1.30pm-5.10pm

Why Choose Maribyrnong?

• Work cross functionally in a friendly, supportive and professional multidisciplinary team;
• Enjoy a flexible and inclusive work environment;
• Work in a meaningful role within a Values driven organisation;
• Relish a vibrant foodie hub at your doorstep;

So, if you are looking for a role where you can make a genuine difference and you enjoy working in a diverse community focused environment, Apply Now!

How to Apply

Please submit your Resume and a Cover Letter via our Careers website telling us why you think you would be a great fit for this position and outlining your relevant experience in support of your application by 10:00pm on Sunday 2 March 2025.

To download a copy of the position description please visit us at: http://maribyrnong.recruitmenthub.com.au & enter ref code: 6729785.

Equal Opportunity Employer

We are a child safe organisation and an equal opportunity employer. We embrace diversity and are committed to child safety and supporting the best interests of children in all our operations. Council encourages young people, people with disability, Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply.

Enquiries: Should you have any queries regarding this position, please contact Angela Papas, Team Leader Footscray Library on (03) 9032 4202 for a confidential discussion.

Applications Close: 02 Mar 2025

Download PD | Apply Now | Request Callback

Children's and Youth Librarian

Job No: CC220935 | Location: Merrylands

Located 20km west of Sydney on Dharug country, with a population of 240,000 residents, Cumberland City Council is the fourth most populous Local Government Area in Greater Sydney. Cumberland boasts one of the most diverse communities in Australia, with people from many different backgrounds and cultures living alongside one another.

Our people are focused on driving community outcomes, programs and services to innovate, inspire and deliver change for the community we represent and has worked hard to fulfil its community’s vision for Cumberland as a place where anyone can feel welcome, belong and succeed.

ABOUT THE OPPORTUNITY

The Library Services team is responsible for providing a range of library services and programs for the community across Cumberland City Council libraries.

We have an exciting opportunity for a Children's and Youth Librarian responsible for leading innovative outreach programs and services whilst maintaining the children’s and young adult library collections specifically for young people aged 0 to 18 years of age. You will develop relationships, engage and collaborate with key stakeholders which involve initiatives for children and young people to develop their literacy, creativity and lifelong learning skills. This role contributes to the daily library operational activities and provides staff supervision to the Children's and Youth Services library team. 

The successful applicant will require:

•  Degree in Library and Information Science or equivalent experience and eligible for Associate membership of ALIA
•  High level of interpersonal and customer service skills, with a proven ability to relate to children
•  Demonstrated ability to lead a team in a public library environment
•  Ability to relate well to children
•  Demonstrated high level analytical, investigative and problem solving skills
•  Demonstrated high level of written and verbal communication skills
•  Demonstrated ability to work autonomously whilst managing competing priorities and deadlines
•  Demonstrated ability to delegate tasks effectively
•  Demonstrated understanding of current issues and trends in the library profession, especially pertaining to programs for children and young people
•  Experience in collection development.
•  Class C driver's licence
•  Working with Children Check

Download the position description here for more information. 

About this role: 

• 1x Permanent, full-time position
• Working 70 hours per fortnight, on a roster from Monday to Sunday. This position has access to Council's 9 day fortnight Rostered Day Off (RDO) arrangement.
• Located at Council's Merrylands and Auburn library however you may be required to work across any of Council’s work locations

Salary information: The salary and conditions of employment are in accordance with the NSW Local Government (State) Award.

• Grade 10 of the Cumberland Salary Structure with a salary range of $1,583.78 to $1,821.35 per week, plus 11.5% superannuation
• The commencing salary will be negotiated, taking into consideration the successful applicant's qualifications, skills and experience related to the role.

WHAT WE CAN OFFER

• We promote work-life balance and offer flexible working arrangements including working from home opportunities or up to an additional five (5) days' leave for front-facing roles that are unable to access working from home arrangements
• Training and professional development opportunities available to develop skills and grow your career
• Leave entitlements including annual leave,  15 days personal leave per year, parental leave and access to Long Service Leave after five (5) years (where applicable)
• Three (3) additional grant days of paid leave over Christmas (where applicable)
• Corporate Health Insurance discounts
• Health and Wellbeing Programs to support our staff by providing access to online professional learning, paid leave to undertake annual skin checks, COVID-19 vaccinations and to donate blood
• Subsidies to assist with the cost of wellness and fitness activities
• Free access to Council owned and managed Aquatic Centres
• Access to Council's Fitness Passport Program and Employee Assistance Program (EAP).

ABOUT US

Council adheres to the principles of a child safe organisation and is committed to the safety and wellbeing of all children and young people, and fully supports the aims and objectives of NSW Child Protection Legislation, and associated provisions. Council will implement all necessary measures to ensure a safe and supportive environment, which endeavours to promote child protection practices. It is essential for applicants to submit their WWCC number with their application, if required, and it is an offence under NSW legislation for barred workers to apply for or otherwise attempt to obtain, undertake or remain in child-related employment.

Cumberland City Council is committed to building a diverse and inclusive workplace, reflective of the community it represents. Council welcomes and encourages applicants from diverse backgrounds to apply for our roles, and is committed to providing an accessible and safe workplace for our staff through making reasonable adjustments. If you have any accessibility or support requirements throughout the recruitment process, please contact the hiring manager during the application process. 

What you'll need to have for this role:

• The right to live and work in Australia
• Be able to provide information for pre-employment checks required for the position, including attending a physical pre-employment medical examination as required
• Participate in health monitoring as outlined in the risk assessment for this position and Council’s Health Monitoring Procedure, as required
• Provide evidence of your vaccination status as part of the employment screening process, in accordance with Council’s COVID-19 Vaccination Procedure.

Enquiries: Contact Maribel Rosales, Acting Team Leader Program and Information Services on (02) 8757 9737 for further information.

Closing date: 11:59pm, Monday 3 March 2024

HOW TO APPLY

To submit your application for this position, please complete the questionnaire.  You'll be asked to attach your resume and any relevant qualifications (if required) to complete your application. Make sure you have these attachments ready before you apply as your application cannot be submitted until completed.

Apply with SEEK | Apply on Council Website

Customer Service Officer - Library

City Culture | Library Services

• $72,721 - $78,138 pro rata, plus superannuation
• Part-time (0.6 FTE), permanent
• CBD Location

As the capital city of Western Australia, the City of Perth is a Local Government that is ambitious for the future. To achieve our aims, we recruit the very best people who understand the City exists to enable and deliver the aspirations of the community.

The Opportunity

As a Customer Service Officer at the City of Perth Library, you will be the first point of contact for our library, playing a key role in delivering exceptional service to the public. With a friendly and welcoming approach, you’ll answer general and library-related enquiries, assist with payments, and use your initiative to guide patrons of all backgrounds and skill levels in navigating the library’s services, online resources, collections, and programs.

Every day brings something new as you create positive experiences, ensuring everyone has access to the resources they need.

Reporting to the Team Leader Library Operations within our City Culture team, your responsibilities would primarily include:

• Assisting patrons from diverse backgrounds with enquiries and directions related to the Library and the City of Perth;
• Processing memberships and providing assistance;
• Processing payments for meeting room hire, damaged items, photocopying, events and merchandise; and
• Carrying out daily processes and procedures related to library operations.

About You

To succeed in this role, you will possess:

• Good communication skills;
• Experience providing customer service in person, over the phone and via email;
• High level of computer literacy skills;
• Experience in taking payments and cash handling;
• Ability to work autonomously and as part of a team; and
• Completion of Year 12 or equivalent

You must be able to work a rotating roster and cover day and afternoon shifts, including weekends.

If your experience and capabilities match these criteria, we welcome your application.

Above all, you will live our values of Commitment, Teamwork, Courage and Respect that allow us to come together to lead and support the community.

Please view the attached Application Pack to learn more about the role and working at the City.

Eligibility

To be eligible to work for us, you will need to demonstrate:

• A right to work in Australia (e.g. a birth certificate, current passport or current visa);
• Fitness for work via a pre-employment medical;
• A Working with Children’s Check, or eligible to obtain;
• A satisfactory National Police Clearance (dated within 3 months).

How to Apply

Please apply online by clicking the ‘APPLY’ button below, which will direct you to the City’s application questionnaire.

When prompted, please submit: your current resume; a cover letter that concisely addresses the Selection Criteria; and any relevant qualifications or certifications. Remember, less is more!

The Application Process

Applications for this position will close at 5:00 PM AWST on Monday, 3 March 2025. However, we may close applications earlier if we receive a sufficient number of suitable candidates.

To avoid missing out, we encourage you to apply as soon as possible.

Applications may be considered, and interviews conducted prior to the closing date.

Applicants may also be considered for similar positions within the City of Perth.

We’re continuing to build a gender-equitable team and a culture that’s just as diverse, inclusive and welcoming as the City of Perth Community. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

Canvassing of Elected Members during the recruitment process will disqualify your application.

For further information please contact Tess Fricke, Team Leader Library Operations, 08 9461 3587; or tess.fricke@cityofperth.wa.gov.au.

Attachments:- Application Pack - Customer Service Officer.pdf | APPLY with Council