Library Customer Service Officer

Job Description

Reference number: 10386

Closing date: 28th February 2025

• Part-Time Permanent
• Salary commencing at $38.45 per hour plus 11.5% superannuation
• An exciting opportunity to work in the library space at Moonee Valley City Council.
• Library Band 3. 

The Opportunity 

This position will see you play a key role in providing high quality customer service within the Library and Learning department. This position supports the community by assisting with general library services, including technology use, information inquiries, and day-to-day operations. 

Responsibilities

• Provide a proactive and customer-focused approach to library service delivery.
• Undertake customer service duties as rostered, including working at different library locations, to support the efficient operation of the library service.
• Assist library customers with use of technology and equipment including computers, photocopiers, wireless internet access, online resources, eBooks, library apps and mobile devices.
• Collaborating with staff to promote library services and maintain community notice boards.
• Efficiently manage time and apply organisational skills to prioritise tasks in a busy customer service environment.
• Maintain collection through regular shelf reading and shelving.
• Deliver quality information services and refer queries to specialist staff or supervisor when necessary.

Skills & Experience

• Satisfactory completion of a Year 12 qualification.
• Demonstrated experience in customer service.
• Experience working in public libraries is desirable.

 Applications must be submitted through our online system and should be in line with the Moonee Valley City Council Application Guide. Applications that do not meet these requirements may not be considered.

For further information, please view the Position Description or contact Michael Smith, Team Leader Niddrie Library on (03) 9243 1943

Moonee Valley City Council prioritises wellbeing as everyone has the right to feel safe and well in the workplace. Before deciding whether this role is right for you please view our Health, Safety and Wellbeing document.

In line with Council Policy, Council positions require you to be vaccinated against COVID-19. If you are successful in our recruitment and selection process, you will be required to provide evidence of your vaccination status

Responsibilities

• Provide a proactive and customer-focused approach to library service delivery.
• Undertake customer service duties as rostered, including working at different locations, to support the efficient operation of the library service.
• Assist library customers with the use of technology and equipment including computers, photocopies, wireless internet access, online resources, eBooks, library apps and mobile devices.
• Collaborating with staff to promote library services and maintain community notice boards.
• Efficiently manage time and apply organisational skills to prioritise tasks in a busy customer service environment.
• Maintain collection through regular shelf reading and shelving.
• Deliver quality information services and refer queries to specialist staff or supervisor when necessary.

Qualifications

• Satisfactory completion of a Year 12 qualification.
• Demonstrated experience in customer service.
• Experience working in public libraries desirable.

Apply Now

Library Collections Officer

• Contribute to shaping collections that inspire the community
• Excellent career development opportunities
• Bring your innovative flare to help improve our processes

Who we are:

The City of Salisbury is a local government entity and encompasses an area of 158km2. We are a customer focused organisation, providing essential services to residents and visitors, in a dynamic and flexible working environment.

Salisbury operates 5 libraries across the Council area, 3 of these are co-located in Hubs. Each library is vibrant and innovative all dedicated to enriching the community’s learning and literacy.  With a diverse range of services and resources, including cutting-edge technology, enriching programs, and spaces for creativity and collaboration, along with our commitment to providing exceptional customer service make our libraries the place to be. 

About the Role

As a Library Collection Officer, you will play a key role in delivering an innovative and high-quality library service that enhances literacy, lifelong learning, and community engagement. You will support staff in promoting both physical and digital resources, ensuring collections remain relevant, accessible, and well-utilised. Additionally, you will contribute to cataloguing, collection maintenance, and reporting while assisting with service-wide projects that align with the library’s strategic goals.

Key Responsibilities

• Coordinate the acquisition, cataloguing, processing, and distribution of physical and digital collections, ensuring compliance with industry standards.
• Monitor and analyse collection usage statistics to inform purchasing and collection development decisions.
• Support the development and implementation of innovative classification and processing systems to improve efficiency.
• Provide training and mentoring to staff on library resources and collection management best practices.
• Assist in identifying new collections, collection improvement projects, and emerging trends in library resources.
• Maintain strong relationships with key stakeholders, including library suppliers and consortium partners.
• Contribute to service-wide projects aligned with the library’s community development objectives.
• Provide frontline library customer service, including reader advisory and support for digital resources.

To be successful within this role you will possess:

• A qualification in Library and Information Studies (ALIA-recognised) or at least 3 years of relevant experience.
• Strong knowledge of collection management principles and library industry standards.
• Proficiency in library management systems and digital resource platforms.
• Excellent organisational and analytical skills with an eye for detail.
• A passion for delivering high-quality library services that respond to community needs.

Why join us?

• Comprehensive Benefits Package: Employees at City of Salisbury enjoy a robust benefits package includes income protection insurance for personal illnesses or injuries, health and wellness programs designed to support their overall well-being including skin checks, health seminars, flu vaccinations and free access to counselling sessions for you or your immediate family through our Employee Assistance Programs.
• Professional Development Opportunities: The City prioritises continuous learning and career growth, offering employees access to training workshops, seminars, study leave, and tuition reimbursement programs to enhance their skills and expertise.
• Work-Life Balance Initiatives: Recognising the importance of work-life balance, City of Salisbury promotes flexible work arrangements and generous leave policies, flexi-time and opportunities to purchase additional annual leave.
• Inclusive and Supportive Workplace Culture: Diversity and inclusivity are core values at City of Salisbury, fostering a supportive environment where all employees are valued and respected.
• Community Engagement: Employees have the opportunity to make a meaningful impact through various community engagement initiatives supported by the City.

These outstanding working conditions reflect City of Salisbury's commitment to attracting and retaining top talent, promoting employee well-being, and fostering a positive and productive work environment.

If you are passionate about shaping an innovative library service that encourages lifelong learning and discovery, we'd love to hear from you!

Apply today and help us drive positive change across our city.

Enquiries can be made to Krystle Ibanez on 0457 087 699.

Applications close on 2nd of March 2025 | APPLY on Council Website

Job Ref:KI000035

Submitted:17-02-2025

Team Leader Library Research and Community History

Job No: GR400662 | Location: Hurstville

Georges River Council has an exciting opportunity for a Team Leader Library Research and Community History to join our team, based in Hurstville.

The research and Community History team is responsible for the delivery of a community history service for internal and external customers that is innovative, informative, and effective, and the management of the Local Studies collection and archive. 

About the Role

As a team leader within our Cultural Engagement & Library Services Business Unit, you will contribute to the efficient and effective operations of Georges River Libraries, delivering high-quality, customer-focused services, research, programs and collections. 

In this role you will combine your research and local studies expertise with your leadership skills to lead and mentor your team in the delivery of research services and the collection and preservation of the community history of the Georges River area. You will also work in partnership with other library teams, Council departments and community stakeholders to ensure open access to Local Studies collections and information resources.

This role is primarily based at Hurstville Library and will involve other locations as required.

What we Offer

• Permanent, Full time - 70 hours per fortnight 
• Full time salary from $87,770.80 - $101,695.64 per annum plus 11.5% superannuation (dependent on the skills, qualifications and relevant experience of the suitable candidate)
• 9-day fortnight subject to operational requirements
• Health and Wellbeing paid leave
• Fitness Passport Program offering discounted membership for you and your family to selected facilities
• Employee Assistance Program
• Salary Packaging Options
• Sponsored Study Program
• Parental Leave and Support
• Employee Rewards Program
• Ongoing Education and Resources

The successful candidate will have

• Tertiary qualifications in Library and Information Science or equivalent
• Current Working with Children’s Check
• Current NSW Drivers Licence (Class C)
• Demonstrated high level skills and experience in leading and providing research or local studies services in public libraries or equivalent organisations
• Demonstrated experience and proficient use of technology and digital resources, including library management systems, online databases and digitisation methods
• Demonstrated high level skills in content creation and collection management
• Strong commitment and proven ability to deliver a high quality, customer focused library service
• Demonstrated analytical, time management, organisational, financial, project management and creative problem-solving skills
• Demonstrated experience in supervising a team, including an ability to provide performance feedback, guide others through change and implement innovative approaches
• Highly developed oral and written communication and interpersonal skills, including effective negotiation, consultation and consensus building
• Demonstrated experience using Microsoft Office Suite as well as content management systems and technology in a public library or equivalent setting

Desirable

• Leadership in local government
• Leadership experience in a public library
• Qualification, or specialisation, in History, Applied Research, Records and Archive Management
• Knowledge of the Georges River Local Government Area
• Experience in conducting oral histories and public programs

If you have made a positive commitment to further your career and you possess the attributes located in the complete Position Description essential criteria, then please submit your application today. Applicants are asked to ensure that they provide responses to the targeted questions, failure to do so may result in your application not being considered.

If you would like further information on this role, please contact Steph Gildaly, Coordinator Library Operations on 02 9330 6012.

Applications must be completed and submitted via our website. Closing Date: Monday, 3 March 2025, at 11.59 PM AEST.

Offers of employment at Georges River Council are contingent upon satisfactory results of a thorough background check.

Georges River Council aims to be a leading, people-focused organisation delivering outstanding results for our community and city. We foster our values of Accountability, Professionalism, Unity and Honesty and take pride in promoting the image of Council in the community.

We are committed to building a workplace culture that values diversity and inclusion, and welcome applications from Aboriginal and Torres Strait Islander people, workers of all ages, people with disabilities, people who identify as LGBTQIA+ and those from culturally and linguistically diverse backgrounds.

At Georges River Council we are committed to putting children first and championing child safety within our community. We actively advocate for the rights of children and young people and will uphold our commitment as a child safe organisation.

Please note you must be an Australian or New Zealand citizen or a permanent resident or have unlimited working rights (with no Visa restrictions) in Australia to apply for this position.

APPLY NOW!

Team Leader Library Information Technology

Job No: GR400664 | Location: Hurstville

Georges River Council has an exciting opportunity for a Team Leader Library Information Technology to join our team, based in Hurstville.

The Community and Culture directorate works in partnership with the community to ensure it is socially and culturally connected. Our teams provide diverse and vibrant programs, service and facilities that bring together communities, deliver cultural and creative engagement opportunities and support the informational needs of our community.

About the Role

As a team leader within our Cultural Engagement & Library Services Business Unit, you will contribute to the efficient and effective operations of Georges River Libraries, delivering high-quality, customer-focused services, research, programs and collections. 

In this role you will lead the team responsible for providing technology, systems and digital services to support the accessibility and delivery of library services. The role is part of the Library Operations leadership team that supports staff skills development and engages the community with collections, technology and information services.

This role is primarily based at Hurstville Library and will involve other locations as required.

What we Offer

• Permanent, Full time - 70 hours per fortnight 
• Full time salary from $87,770.80 - $101,695.64 per annum plus 11.5% superannuation (dependent on the skills, qualifications and relevant experience of the suitable candidate)
• 9-day fortnight subject to operational requirements
• Health and Wellbeing paid leave
• Fitness Passport Program offering discounted membership for you and your family to selected facilities
• Employee Assistance Program
• Salary Packaging Options
• Sponsored Study Program
• Parental Leave and Support
• Employee Rewards Program
• Ongoing Education and Resources

The successful candidate will have

• Tertiary qualifications in Library and Information Science or equivalent
• Current Working with Children’s Check
• Current NSW Drivers Licence (Class C)
• Demonstrated high level skills and experience in leading, implementing and evaluating functional system and technological solutions, including content management systems and self-service technologies, in public libraries or equivalent organisations
• Demonstrated high level skills and experience in system management and administration, including database management, data reporting and troubleshooting
• Demonstrated understanding of current public library technology and digital resource trends
• Strong commitment and proven ability to deliver a high quality, customer focused library service
• Demonstrated analytical, time management, organisational, financial, project management and creative problem-solving skills
• Demonstrated experience in supervising a team, including an ability to provide performance feedback, guide others through change and implement innovative approaches
• Highly developed oral and written communication and interpersonal skills, including effective negotiation, consultation and consensus building
• Demonstrated experience using Microsoft Office Suite as well as content management systems and technology in a public library or equivalent setting

Desirable

• Leadership experience in local government
• Leadership experience in a public library
• Qualification, or specialisation, in Information Technology or Systems Administration

If you have made a positive commitment to further your career and you possess the attributes located in the complete Position Description essential criteria, then please submit your application today.

Applicants are asked to ensure that they provide responses to the targeted questions, failure to do so may result in your application not being considered.

If you would like further information on this role, please contact Steph Gildaly, Coordinator Library Operations on 02 9330 6012.

Applications must be completed and submitted via our website. Closing Date: Monday 3 March 2025, at 11.59 PM AEST.

Offers of employment at Georges River Council are contingent upon satisfactory results of a thorough background check.

Georges River Council aims to be a leading, people-focused organisation delivering outstanding results for our community and city. We foster our values of Accountability, Professionalism, Unity and Honesty and take pride in promoting the image of Council in the community.

We are committed to building a workplace culture that values diversity and inclusion, and welcome applications from Aboriginal and Torres Strait Islander people, workers of all ages, people with disabilities, people who identify as LGBTQIA+ and those from culturally and linguistically diverse backgrounds.

At Georges River Council we are committed to putting children first and championing child safety within our community. We actively advocate for the rights of children and young people and will uphold our commitment as a child safe organisation.

Please note you must be an Australian or New Zealand citizen or a permanent resident or have unlimited working rights (with no Visa restrictions) in Australia to apply for this position.

APPLY NOW!

Librarian Customer Experience

Job No: GR400671 | Location: Hurstville

About Our Council

Georges River Council is a leading, people-focused organisation with approximately 600 staff members. Our people are working to make the Georges River area an accessible, green, diverse and innovative community and economy. We are dedicated to providing vibrant public places, sustaining and developing a thriving creative culture, helping protect our natural environment, and making our suburbs more liveable.

About the Team

Georges River Libraries are a place where people come together to share ideas, knowledge and experiences. It's a place where they can go to relax and escape, learn and be inspired. Our community can explore a range of books, manuscripts, photographs, films, maps and online resources as well as special objects our ‘Library of Things’. From digital cameras and musical instruments to international language books and unique local collections, you will discover a wide range of items to enjoy at the library. Our spaces are inviting, safe and accessible. From quiet reading rooms to busy media labs, making them ideal locations to discover, socialise and play. Our friendly team are on hand to help with any library and resourcing needs. Georges River Libraries are here to help inspire your world.  

The team is filled with talented and passionate individuals who are committed to working together and with the business to achieve its goals and objectives.  We take our values very seriously, and recognise our contributions benefit our people, and more broadly, the community. Our goal is to be the best at what we do and ensure Council is a great place to work.

About the Opportunity 

The purpose of this role is to provide expert advice, support, training and programs regarding customer experience, staff procedures and core library services. The position includes the delivery of programs, loans desk tasks and roving duties at all Georges River Libraries as required.

In this role you will:

• Develop and implement an annual customer experience training program for staff that ensures the provision of quality library services that satisfy the high expectations of its diverse customers.
• Develop, maintain, and evaluate library customer experience policies and procedures to support the delivery of the library strategy and implement best practice customer experience.
• Demonstrate customer-centric behaviours that contribute to the delivery of positive customer experiences for our diverse communities and support organisational effectiveness.
• Research and develop reports, proposals, project plans, grants and sponsorship opportunities to implement innovative customer experiences and strategies.
• Enhance the professional image of the Georges River library service across all Council departments by fostering good working relations with external and internal stakeholders.
   

What we can offer you

• Permanent, Full time - 70 hours per fortnight 
• Full time equivalent salary from $81,546.21 - $94,483.59 per annum plus 11.5% superannuation
• Hybrid working arrangements including flexible start and finish times.
• Potential for 9-day fortnight based on operational requirements.
• Additional Health and Wellbeing paid leave
• Fitness Passport Program offering discounted membership for you and your family to selected facilities
• Employee Assistance Program
• Salary Packaging Options
• Sponsored Study Program
• Parental Leave and Support
• Employee Rewards Program
• Ongoing Education and Resources

What we're looking for

Knowledge, Skills and Qualifications

• Tertiary qualifications in Library and Information Studies at librarian level, or an equivalent qualification, or working towards gaining qualifications.
• Current Working with Children’s Check.
• Current NSW Drivers Licence
• Demonstrated high level skills and experience in the planning, development, and implementation of innovative customer experience initiatives in public libraries or equivalent organisations.
• Demonstrated knowledge of customer experience principles, processes, and current best practice methods.
• Demonstrated high level skills and experience in providing research, including the proficient use of technology and digital resources 
• Demonstrated high level skills and experience in providing quality customer service and working with customers from diverse backgrounds.
• Demonstrated high level skills in written and verbal communication including effective business and historical writing, delivering presentations and training.
• Demonstrated high level skills and experience in efficient time management, project planning and problem solving.
• Demonstrated experience and consultation skills in building relationships with internal and external stakeholders. 

Desirable

• Certificate IV in Training & Assessment
• Knowledge of Georges River Local Government Area
• Proficiency in speaking a community language 

If you have made a positive commitment to further your career and you possess the attributes located in the Position Description essential criteria, then please submit your application today. Applicants are asked to ensure that they provide responses to the targeted questions, failure to do so may result in your application not being considered.

If you would like further information on this role, please contact Penelope Revell, Team Leader Library Support Services on 02 9330 9312 or careers@georgesriver.nsw.gov.au.

Applications must be completed and submitted via our website. Closing Date: 3 March 2025 at 11.59PM AEST.

Offers of employment at Georges River Council are contingent upon satisfactory results of a thorough background check.

Georges River Council aims to be a leading, people-focused organisation delivering outstanding results for our community and city. We foster our values of Accountability, Professionalism, Unity and Honesty and take pride in promoting the image of Council in the community.

We are committed to building a workplace culture that values diversity and inclusion, and welcome applications from Aboriginal and Torres Strait Islander people, workers of all ages, people with disabilities, people who identify as LGBTIQIA+ and those from culturally and linguistically diverse backgrounds.

At Georges River Council we are committed to putting children first and championing child safety within our community. We actively advocate for the rights of children and young people and will uphold our commitment as a child safe organisation.

Please note you must be an Australian or New Zealand citizen or a permanent resident or have unlimited working rights (with no Visa restrictions) in Australia to apply for this position.

APPLY NOW!

Team Leader Customer Experience

Job No: GR400661 | Location: Kogarah

About Georges River Libraries

At Georges River Libraries, we foster a vibrant community where people come together to share ideas, knowledge, and experiences. Our inviting spaces provide a range of resources, including books, manuscripts, photographs, films, maps, and our unique 'Library of Things.' From quiet reading rooms to bustling media labs, our libraries offer an ideal environment for discovery, socialising, and play. Our friendly team is dedicated to assisting our community with their library and resourcing needs, helping inspire their world.

About the Opportunity

An exciting opportunity has become available for a Team Leader Library Customer Experience to join our dynamic and innovative Library Services team. The successful candidate will ensure the efficient and effective operation of Georges River Libraries through the provision of quality library services that satisfy the high expectations of its diverse customers.

What we Offer

• Permanent full time - 70 hours per fortnight
• Salary from $87,770.80 - $101,695.64 per annum plus 11.5% superannuation
• Deliver innovative services that promote and support our community.
• 9-day fortnight subject to operational requirements
• Health and Wellbeing paid leave
• Fitness Passport Program offering discounted membership for you and your family to selected facilities
• Employee Assistance Program
• Salary Packaging Options
• Sponsored Study Program
• Parental Leave and Support
• Employee Rewards Program
• Ongoing Education and Resources

The Successful candidate will have:

• Tertiary qualifications in Library and Information Science or equivalent
• Current Working with Children Check. 
• Demonstrated experience in providing a quality customer focused service.
• Demonstrated experience in the development, delivery and evaluation of a training programs for staff.
• Demonstrated analytical, time management, organisational, financial, project management and creative problem-solving skills.
• Demonstrated experience in supervising a team, including an ability to provide performance feedback, guide others through change and implement innovative approaches.
• Highly developed oral and written communication and interpersonal skills, including effective negotiation, consultation and consensus building.
• Demonstrated experience using Microsoft Office Suite as well as content management systems and technology in a public library or equivalent setting
   

Desirable

• Current NSW Drivers Licence (Class C).
• Leadership experience in a public library.
• Experience leading projects with a diverse and multicultural client base.
• Experience in troubleshooting library equipment including public access computers.
• Experience in marketing or promotion of Library services, events and programs. 
• Ability to speak an identified community language such as Arabic, Cantonese, Mandarin, Greek.

If you would like further information on this role, please contact John Taggart, Coordinator Library Customer Experience on 02 9330 9866.

If you have made a positive commitment to further your career and you possess the attributes located in the Position Description, then please submit your application today. Applicants are asked to ensure that they provide responses to the targeted questions, failure to do so may result in your application not being considered.

Applications must be completed and submitted via our website. Closing Date: Friday 21 February 2025 at 11.59PM AEST

Georges River Council aims to be a leading, people-focused organisation delivering outstanding results for our community and city. We foster our values of Accountability, Professionalism, Unity and Honesty and take pride in promoting the image of Council in the community.

We are committed to building a workplace culture that values diversity and inclusion, and welcome applications from Aboriginal and Torres Strait Islander people, workers of all ages, people with disabilities, people who identify as LGBTIQ and those from culturally and linguistically diverse backgrounds.

At Georges River Council we are committed to putting children first and championing child safety within our community. We actively advocate for the rights of children and young people and will uphold our commitment as a child safe organisation.

Please note you must be an Australian or New Zealand citizen or a permanent resident or have unlimited working rights (with no Visa restrictions) in Australia to apply for this position.

APPLY NOW!

Information Services Librarian

Lionel Bowen Library / Margaret Martin Library / Malabar Library, 669-673 Anzac Parade, Maroubra, New South Wales, Australia Req #499

Closing date: 11:59pm AEST on 6 March 2025

Status: Permanent, Full-Time (35 hours per week)

Salary: $104,949 - 120,692 per annum + 11.5% superannuation 

Randwick City Council is an innovative and progressive Council committed to serving our vibrant community on the eastern beaches of Sydney. We are looking for an Information Services Librarian to join our Library Services Team.

Purpose:

Lead the drive for new ideas, enhance digital access and participation for an informed and engaged community and develop and deliver a technology strategy for Randwick City Council libraries. 

About the role:

• Coordinate acquisition, development, and promotion of online resources. Manage public and internal staff platforms, including staff training portal and Customer Relationship Management (CRM) system
• Analyse appropriate statistical reports and usage patterns to ensure continued relevance, currency and effectiveness of the digital and non-digital collections and services.
• Continuously work towards improving the user experience in accessing digital collections and services, as well as seamless integration with online services and library resources

About you:

• Demonstrated experience within a library service, with relevant experience in online library service provision and knowledge of current and innovative library technology trend applications in workplace
• Demonstrated experience in managing websites, working knowledge of coding languages, metadata and demonstrated ability in using content management systems and customer relationship management software
• Superior analytical and problem-solving skills, with demonstrated experience in conducting complex research, high level project management and change management

Further information:

View the position description online or contact Valeria Gryadunova, Coordinator Business and Systems, on (02) 9093 6400

Employment in this position requires a current Working with Children Check.

Once you click 'Apply Now' you will be required to answer a series of screening questions. Please draft your responses on a Word document so you can copy and paste them into your application.

Randwick City Council is an equal opportunity employer, and we value a diverse workforce and an inclusive culture. We encourage applications from Aboriginal and Torres Strait Islander peoples and people of all identities.

If you require support or have access requirements related to your application, contact Employee Experience on 9093 6850 or employee.experience@randwick.nsw.gov.au. 

Apply Now

Library Officer

Lockyer Valley Regional Council – Gatton QLD

Full Time, Permanent (72.5 hours per fortnight over 9 days) | $75,699 per annum plus up to 12% superannuation  

Country living and city convenience come together in the Lockyer Valley, serving as the perfect opportunity to pursue your career in a rural location.

Plating up an array of career opportunities, the Lockyer Valley is a leisurely one hour's drive from Australia's third largest city and home to affordable land prices with easy access to logistic hubs. Right on the doorstep of Brisbane, the region has some of the richest most productive agricultural land on earth and is home to more than 41,000 people.

The Lockyer Valley isn't just a great destination for exciting career opportunities, but also for leisure and lifestyle The region is perfect location to secure that sought-after work-life balance with immersive community experiences.

Lockyer Valley Regional Council is currently seeking applications from dynamic, innovative and highly experienced individuals to fill the position of Library Officer within our Libraries and Galleries team. This is a fantastic opportunity for the right person who has the required qualifications, experience and desire to undertake a challenging but fulfilling role in a values-driven organisation.

Eligibility Requirements

Applicants must have the legal right to work in Australia and hold a current drivers licence. Successful applicants will also be required to undertake pre-employment screening which will include a medical assessment, drug screen, and a criminal history check. 

To Apply

Please refer to Council’s website to view the information package which contains instructions on how to make an application. Applicants must submit a cover letter, resume and key selection criteria responses to Council. The key selection criteria questions which require responses can be found within the position description document of the information pack.

Applications for this position close at 5:00 pm (AEST) on Tuesday 25 February 2025 | APPLY Now on Council Website

For additional enquiries regarding this advertisement please contact our Organisational Development team on (07) 5466 3555.

LVRC IS AN EQUAL OPPORTUNITY EMPLOYER

Librarian (Young People Services)

About the City

The City of Nedlands is located 7km from the Perth CBD and includes a diverse range of features from the beautiful river foreshore of Dalkeith and Nedlands to the crisp white sands of Swanbourne beach. With a dedicated workforce of professional service providers, we are committed to ensuring the City of Nedlands is a vibrant, safe, and inclusive community with a high standard of local services and facilities.

About the role

Located at the library and reporting to the Coordinator Library Services, the Librarian (Young People Services) will Initiate and undertake promotional activities that increase the usage of the City’s library services by young people, including provision of advice on accessing applicable services available to young people and the development of targeted library collections.

This role will be responsible for:

• Actively liaising with schools and relevant community groups on promoting and initiating library services and events available to young people
• Undertake selection of library materials for the Junior and Young Adult collections
• Developing and delivering the school holiday program, in addition to activities and events for young people throughout the year.
• Engage in the review and application of library policies and procedures

About the successful candidate

The ideal candidate will possess:

• Tertiary qualification in Library and Information Studies or equivalent demonstrated experience
• Eligible for associate membership of the Australian Library and Information Association (ALIA)
• Current Working with Children Check.
• Current ‘C’ Class Drivers licence.
• Current Provide First Aid Certificate

What we offer

This full-time permanent position offers a cash salary of $81,874 - $95,241 per annum, dependent on skills and experience, plus superannuation.

• 5 weeks Annual Leave.
• Up to 13.5% superannuation contributions.
• Employee Assistance Program & Healthy Workplace Initiatives.
• Fitness Passport wellness program access.
• Private health insurance corporate discounts.
• Salary Sacrifice options.

Additional details

Please read the position description to ensure a full understanding of the role. Applications must include a covering letter and resume demonstrating your suitability for the role. Confidential enquiries can be directed to

How to apply

Applications can be submitted online via the City’s website before 5pm AWST, Friday 21 February 2025.

Please note that early applications are highly recommended as the City reserves the right to close applications and appoint a candidate prior to the closing date.

APPLY on Council Website

Central Services Librarian

Community Development | Library - Karrinyup

Closing date: 26/02/2025

About the Position

Our Libraries team are looking to recruit a part-time Central Services Librarian for our Central Services team located at Karrinyup Library. The hours for this position are:

• Wednesdays – 9.00am- 5.06pm
• Thursdays – 9.00am- 5.06pm
• Alternate Fridays – 9.00am- 5.06pm

This key role supports the Technical services Librarian and Central Services team, ensuring library services are run efficiently and effectively, meeting organizational and community objectives. This position assists the daily operations of Central Services and is responsible in providing specialized centralised technical services to Libraries and Community History.

Key Responsibilities

The duties of the Central Services Librarian will include but are not limited to:

• Responsible for cataloguing of library materials, statistical information, subscriptions and eResources. as directed by the Technical Services Librarian.
• Assist the Technical Services Librarian in the overall management of Central Services staff, including branch procedures, library materials, and financial/budgetary resources to deliver technical services to Libraries and Community History.
• Develops and delivers innovative ideas and best practice, cataloguing, reference and information services to the public as part of the cultural, educational, and informational functions of the Libraries and Community History.
• This position assists with the ongoing functions and maintenance of the automated library management system as directed by the Technical Services Librarian in liaison with the Information Management & Technology Coordinator and the Librarian Strategic Projects
• Provides input and feedback for Central Services staff to contribute effectively to the overall operations and ongoing development of the Libraries and Community History Service Team.

About You

The following qualifications and experience are essential, but if you have commenced your studies or are nearly finished, you could still be eligible for this role. Please apply, all applications will be considered.

• Tertiary qualifications in Library and Information Science, demonstrating eligibility for Associate Membership of the Australian Library and Information Association (ALIA).
• Strong commitment to customer service excellence, innovation, professional development, and best practice in library service delivery.
• Advanced skills in communicating effectively, professionally, and accurately both verbally and in writing.
• Knowledge and understanding of cataloguing standards and procedures.
• Advanced skills in using Microsoft Outlook, Word, Excel, internet, and library specific technologies.
• Previous experience using library management systems.

This permanent position is a Level 6 Inside Workforce Agreement position which attracts a salary from $85,751.72 gross pro rata per annum plus superannuation.

For further information, please refer to the position description. 

What We Offer

The City offers some great benefits including flexibility in when and where you work to ensure a work-life balance. You will also enjoy a range of other benefits including:

• Free parking and easy public transport access
• Superannuation matching of up to 6%
• Professional development opportunities, including training, memberships, and study assistance
• Excellent leave entitlements including annual leave loading and the ability to purchase up to an additional 4 weeks’ annual leave per year
• 50% discount on gym memberships at our Stirling leisure centres – only applicable for perm/fixed-term employees
• Up to 10 weeks paid parental leave
• Employee health and wellness program and initiatives
• Access to our Employee Assistance Program (EAP) for you and your family
• Generous study assistance
• Active social club
• Employee recognition program
• Novated Leasing (where applicable)

More about the City

We acknowledge the traditional custodians of the City of Stirling, the Wadjak People of the Nyoongar Nation, and the Aboriginal and Torres Strait Islander peoples of Australia. We will act with compassion and respect towards all people and value people of all abilities, ages, religions, faiths, sexualities, gender identity and cultural backgrounds.

How to Apply

www.stirling.wa.gov.au/employment

If you are interested in this position, we want to hear from you so click ‘Apply’ now. If you have any questions about the position, please contact Anne Boyland I (08) 9205 7315

Applications close 6.00pm 26 February 2025 however please be aware that we may commence interviewing of candidates prior to the closing date and reserve the right to close applications prior to the closing date.

APPLY NOW

Attachments: Position Description - Central Services Librarian 202501.pdf