Library Technician - Customer Service

Job No: BC2812 | Location: Blacktown, NSW

Blacktown is a vibrant city located in the very heart of Greater Sydney, halfway between Sydney City and the Blue Mountains. It is a city of ambition and excitement. With a total of 54 residential suburbs, and population of 415,000 coming from more than 180 different birthplaces, Blacktown City is one of the most diverse communities in Australia.

Working in Blacktown City provides a wealth of professional opportunities. Blacktown City Council is the largest council in New South Wales, 4th largest in Australia and a leader in the development of the western Sydney region. With almost unmatched growth expected over the next 25 years, we are on an exciting journey of transformation to prepare for a population of more than 644,000. There has never been a more exciting time to join one of Sydney’s most dynamic and high-performing councils as we continue to deliver outstanding levels of service for our proud and diverse community and prepare our great city for the future.

Blacktown City Council strives to be an inclusive workplace for all people. We welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, the LGBTIQ+ community, veterans and people with disabilities.

About Blacktown City Libraries

Blacktown City Libraries offers 5 community libraries across our local government area in Mount Druitt, Stanhope Gardens, Riverstone, Lalor Park and our flagship service, the Max Webber Library, in the heart of the Blacktown CBD. 

We offer a wide range of services to our community including but not limited to, borrowing services, a digital library, study support services, technology workshops, and multicultural, children and youth services. We pride ourselves on providing high-quality customer services, creating places for people to come together to learn and connect with one another and our resources.

If you would like to know more about Blacktown City Libraries, please visit our website.

About the opportunity

This position will work in a team responsible for providing positive customer experiences at Mt Druitt Library on a permanent, part-time basis for 20 hours per week. 

In a typical day, the successful applicant will:

• Provide outstanding customer service
• Deliver high quality community-focused programs
• Work closely with colleagues
• Help customers to access the full range of library services.

This role will suit you if you are a skilled communicator, love working with people and have good knowledge of cultural trends. You also need well-developed technology skills. 

Qualifications and experience

Essential:

• Library Technician Diploma, Associate Diploma or equivalent, as recognised by the Australian Library and Information Association (ALIA)
• Previous library experience
• Demonstrated strong commitment to a customer focused service
• Excellent communication skills, both oral and written
• Demonstrated ability to work within a team environment and independently
• Well-developed problem-solving skills
• Relevant computer skills
• Current class C driver’s licence
• Working with Children Check number.

Desirable:

• First aid certification
• Ability to speak a community language.

Remuneration and benefits

The salary and conditions of employment are in accordance with Blacktown City Council’s Enterprise Agreement.

• Entry level for this position starts at $1,265.47 per week pro-rata
• 20-hour working week 
• Employee benefits such as leave entitlements (where applicable), 11% employer contribution payable to your nominated superannuation fund, Fitness Passport, gym membership discounts, and social clubs.

This position has been identified as child related work, in accordance with the Child Protection (Working with Children) Regulation 2013. Therefore, your application must include a Working with Children Check (WWCC) number. For further information, go to https://www.service.nsw.gov.au/transaction/apply-for-a-working-with-children-check.

Our commitment to safety

Blacktown City Council is committed to safety. We have introduced alcohol and other drug testing at the pre-employment phase, and via a series of random and cause testing.

We are a child safe organisation that supports and promotes the safety, wellbeing and empowerment of children.

Position description 

Click here to view or download the position description.       

  Apply now using our fast and easy-to-use online application process:

1. Have your resume and any other relevant documentation ready to attach. 
2. Have a personal email address ready to use and complete your application without 'logging out' of the system.
3. Review the questions and decide on your responses before commencing your application.
   
   Best of luck.

APPLY NOW

Closing date:           Friday 19 April 2024, 11.59 pm    

Contact officer:       Samantha Cadwallen on (02) 9839 6617

Internal ref:              BCC1448

Library Customer Service Officer

Job No: CCC919 | Location: Cessnock, NSW, 2325

About the opportunity

Are you passionate about customer service and eager to work in a dynamic environment?

We are currently seeking a customer focused and experienced part-time Library Customer Service Officer to deliver high quality customer service and support the use of library resources, technology, online platforms and engagement with library literacy and learning programs.

This position is a 25 hour per week starting Wednesday to Saturday across both our Cessnock and Kurri Kurri Library branches.

To find out more about your next career opportunity: Position Description

Remuneration

$31.54 - $36.52 per hour plus superannuation 

Why Work for us?

You will be located in the picturesque Hunter Valley which is just 120 kilometres north of Sydney and 40 kilometres west of Newcastle. Our region is well renowned as Australia's oldest wine producing region and has a tourism industry worth an estimated $521 million. 

Working at Cessnock City Council you will have access to a wide range of benefits and options to help you balance your work/life commitments. These include; 

• Part-time 25 hours per week
• 12% superannuation
• Generous leave entitlements including Long Service Leave after 5 years
• Paid Parental Leave
• Ongoing training and development opportunities including access to Council's Study Assistance program
• Generous corporate fitness program for you and your immediate family members 
• Free parking on-site
• Beautiful location in the picturesque Hunter Valley! 

Applications Close: Thursday 18 April 2024 at 11.30pm

Who to Contact:

Rose-marie Walters, Library Coordinator on (02) 49934395

How to Apply:

Please complete the application form below and provide detailed responses to the questions which relate to the criteria within the position description, then upload a copy of your resume and cover letter. Your candidate suitability is determined by your responses to the selection criteria questions, for more information on how to address the selection criteria please visit our How to apply page.

Apply HERE

Pre-Employment Screening:

Please note, prior to an offer of employment being made, recommended candidates will be required to undertake a medical assessment (including drug and alcohol testing) and other pre-employment checks, such as references, employment history checks, working with children checks or a criminal record check.

About Us:

At Cessnock City Council our success is built by our people and core values. We offer you a direct connection to the community, providing opportunities to both inspire growth and sustainability in our diverse region. We're committed to building a passionate and inclusive workforce. 

We are committed to the value of respect, and we strive to have an inclusive workforce that is reflective of the diverse populations we serve. We welcome applications from qualified individuals of all ages and genders, Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, the LGBTQIA+ community, veterans and people with disabilities.

We partner with the Veterans Employment Program and the NSW Government to implement recruitment practices dedicated to supporting veterans to pursue a career in local government. Our aim is to support veterans finding suitable, sustainable and meaningful employment.

There are options available to request adjustments. If you need any adjustments to be made to the recruitment process or if you would like to discuss any accessibility requirements, please contact recruitment@cessnock.nsw.gov.au for a confidential discussion.

Guided by staff values of integrity, respect, teamwork, accountability and excellence, Cessnock City Council is indeed an attractive, thriving Council and employer of choice.

Team Leader, Library Collections

• Temporary Full-time – 6 months with possibility to extend
• 35 hours per week with potential for 9-day fortnight
• Salary: $85,034 - $97,790 p.a. plus Super
• Flexible working conditions, family friendly policies and other great employee benefits

Waverley is a diverse and innovative Council located in the heart of Sydney's Eastern Suburbs. With a broad range of services, programs and initiatives, Waverley is one of the leading local government areas in NSW. Taking in some of Sydney's most beautiful beaches including the world famous Bondi Beach, and encompassing part of Sydney's global economic corridor at Bondi Junction, Waverley Council is an amazing place to broaden your career.

Located in Bondi Junction, Waverley Library is a social hub and retreat for our community and provides an amazing range of services such as study help, technology lending, social clubs and much more!

In this role you will lead and manage the library ‘Collections’ team and contribute to the development and delivery of excellent service.  As a leader, you will be accountable for problem resolution and issue management and will work to support and develop staff.

To be successful you will have tertiary qualification in Information Services, Library or equivalent experience. You will have 1-2 years’ experience in collection management, budget management and project management. You will have proven ability to engage, lead and inspire others and have with excellent interpersonal and conflict resolution skills.

Please refer to the position description for detailed information on the position and required skills and experience. For more information contact Corinna Pierce on (02) 9083 8701.

Waverley Council is committed to providing equal employment opportunities to all candidates. We encourage applications from people from diverse groups, including, but not limited to, Aboriginal and Torres Strait Island people; people from culturally diverse backgrounds; young people; older workers; people with disabilities; LGBTQIA+; and other minority groups. If you require accommodations or assistance during the application process, please don’t hesitate to reach out to our Human Resources team at hr@waverley.nsw.gov.au

CLOSING DATE: 21 April 2024

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Collections Librarian

Job No: ZZ1279 | Location: Noosaville Library

Noosa Council is committed to our valued employees and we celebrate diversity, health and well-being, work life balance and career progression. Come and join our supportive and progressive team as we deliver on our vision:

“Noosa Shire – different by nature” The Opportunity

Noosa Council is seeking a qualified, motivated, and high-achieving leader to join our team as Collections Librarian.

In this role you will oversee the best practice management and provision of library collection resources and related services to meet customer requirements and expectations.

The role coordinates all aspects of collection development, including collections analysis and reporting, acquisitions, procurement - including vendor contracts and financial management - including the preparation of an annual budget and relevant targets. This position is a professional and key member in our team, playing an integral role in contributing towards the strategic development of the library service.

This is a full-time, permanent role. The successful applicant will be rewarded with a stimulating role within a passionate and friendly team. Noosa Council offers a beautiful environment, has a reputation for developing high-quality, relevant and contemporary library collections, and offers a supportive working environment with flexible working arrangements.

Vacancy Details

• Position Status: Permanent Full-Time
• Department: Community Services
• Branch: Arts and Culture
• Advertised: Internal and External
• Position Remuneration: Level 5 ($103,123.07) total remuneration package which is inclusive of 12% employer superannuation and 17.5% leave loading based on a permanent full-time employee
• Closing Date: 11:59pm (AEST) Sunday, 14 April 2024

About You

To excel in this full-time role, you will be:

• A proactive leader with substantial experience leading high-performing teams and managing contemporary library content and collections.
• Passionate about delivering high quality collection content across a range of accessible formats that is responsive to community needs/expectations.
• Highly skilled in developing and managing budgets, building positive vendor relationships, managing external service contracts and providing strategic analysis and reporting.
• The holder of tertiary qualifications in library and information studies, cultural services or other related discipline.

The position's focus will be:

• Coordinate the delivery of a range of collection activities including the acquisition, maintenance, assessment and deletion of physical and digital resources; interlibrary lending; maintenance of library management system data; provision of reader advisory, collections promotion, and information literacy resources and the approval of supplier payments.
• Support the Young People’s Librarian in managing collections relating to young people by liaising on financial allocation, and provisioning collection assessment and reporting activities.
• Develop, implement and review collections services, programs, policies and procedures maintaining a focus on delivering outstanding customer service, meeting community needs and reflecting contemporary library trends.
• Lead the collections team by providing oversight, support and guidance to team members to create a positive work culture.
• Implement and maintain a cycle of continuous improvement through regular liaison with suppliers and sector professionals and by investigating new products, services and resources with the potential to enhance services
• Ensure the sound financial administration and management of the collections budget, through a judicious combination of acquisitions streams that may include standing order plans, mediated profiling, annual subscriptions, patron- driven acquisition and staff selections, and through regular monitoring of expenditure.
• Develop an annual build-from-base Collections budget that meets the conditions of the Public Library Grant and allocates funds across age and format categories to deliver cost effective resources tailored to the Noosa community demographic.
• Develop and nurture positive partnerships and relationships with relevant stakeholders including suppliers and external libraries and agencies.
• Ensure the library service meets all obligations under contracts managed by the Collections team including eResource licensing agreements and commercial in confidence arrangements.
• Support the ongoing development of the library management system database to ensure the accuracy and effective resource discoverability for the broader community and across the sector.
• Effectively manage library service projects ensuring a quality outcome within required timeframes and budgets.
• Provide input into the development and implementation of the Library Service’s strategic and operational plans and other strategic planning for the whole branch by:

  • representing the interests and issues of the community and identifying gaps in Council’s community service provision through the delivery of library services, resources and facilities;

  • encouraging and supporting the development and implementation of new and innovative projects, programs, and services responsive to current and emerging community needs; and

  • contributing to the provision of reports and recommendations for Council’s consideration on matters associated with the development of policy and strategies relating to the Community Services Department.

• Such other relevant duties as required from time to time which would generally fall within the scope of this position.

Our Corporate Plan 2023-2028 outlines our vision for the shire, our strategic direction for Council and our priorities. The focus areas are:

• Environment • Liveability
• Prosperity
• Future
• Excellence

At Noosa Council we recognise our people are our greatest asset, and with our vision to be ‘different by nature’ we pride ourselves on being welcoming, inclusive and safe, and we celebrate difference.

Under the acronym SPARC, our internal values are reflected in everything we do – our decision-making, our actions, how we serve our community and how we work with each other.

Our values guide us and bind us as one team, and contribute to all employees having supportive, positive, and meaningful experiences at Noosa Council.

Our internal values are:

Our Commitment to Our Valued Employees

Noosa Council is committed to workplace diversity, health and well-being, work life balance, progression, and maintaining our supportive team orientated culture. To achieve this we offer a range of benefits and opportunities:

• Wellness initiatives
• Flex time
• Annual flu vaccination program
• Fitness Passport (an external company allowing its members to access local
• health and fitness centres)
• Employee assistance program
• Secondments
• Job sharing
• Paid parental leave
• Mid-career break
• Career progression
• Training and development
• Study assistance
• Graduated retirement

How To Apply

To download and review the position description please click the Job Advertisement tab, located next to the Advertisement tab at the top of the page.

Click the Apply button below and complete your application as required.

When responding to the selection criteria questions, please respond in detail, illustrating where you have used your skills, the approach you took and how you achieved the desired outcome. If you have more than one example, please list them. Please keep your responses to a maximum 300 words for each question.

Please note: It is advisable that you prepare your responses in a separate word or text document, saving your work as you go and that you then copy and paste this prepared information in the form before completing the application process.

Lastly, attach your cover letter and resume. Click 'Next' and 'Finish’.

Upon submitting your application you will be sent an email to confirm your identity. You will need to click the link within the email to confirm your identity.

Once this is complete, you will receive a second email confirming your application is submitted. This email will also prompt you to create an account on our recruitment system, so you can login and check your application or submit further applications.

Further Questions

Please contact Tracey King, Libraries Coordinator on (07) 5329 6516 for any further information regarding the position.

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Pennant Hills Librarian - Part Time

Reference Number: 2024-34

Closing Date: 16-04-2024

Employment Type: Permanent Part Time

Permanent Part Time (21 hours per week)

Salary: $1,677 to $1,880 per fortnight (based on 42 hours per fortnight), plus superannuation

Appointed salary in this range will be based on skills, qualifications, and experience.

Are you customer focused, enthusiastic and looking to use your full range of skills? If so, this could be the role for you!

About us

Hornsby Shire is located on Sydney's upper north shore, approximately 25 kilometres north of the CBD. Known as the ‘Bushland Shire’, our local government area is characterised by bushland comprising national park, major waterways, natural reserves and rural landscape. The rest of the Shire combines urban, rural and open spaces.

About the role

The position is responsible to the Pennant Hills Library Co-ordinator. It is a professional position that relies heavily on teamwork and requires that work be prioritised according to customer need. Tasks must be undertaken in a timely manner.

The Pennant Hills Librarian position has the following major components:
· Information and customer services
· Supervision
· Maintenance of collections and facilities
· Staff and customer training
· Support of library services and programs

About you

You will be involved with staff supervision and training, library promotion, collection management, and the support of activities and events.

A Degree in Information Science or its equivalent (accepted by ALIA for professional membership) is essential.

A current Working with Children Check is also essential.

Benefits of working with us

We pride ourselves on having a fantastic culture with a genuine appreciation for work-life balance. Visit hornsby.nsw.gov.au/careers and click on "what we offer" to learn about the wonderful benefits available at Hornsby Council.

Please note that that preferred candidate must be double vaccinated prior to commencing duties with Council.

For further information please contact Catherine Ward, Pennant Hills Library Coordinator on (02) 9847 6100.

Closing date:  16 April 2024 at 11.30pm

[ View The Job Description ]
[ Preview The Position Requirements ]
[ Pennant Hills Librarian - Part time roster ]
[ WHS Matrix 

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Library Marketing and Events Senior Officer

Lionel Bowen Library / Margaret Martin Library / Malabar Library, 669-673 Anzac Parade, Maroubra, New South Wales, Australia Req #318

 Wednesday, 3 April 2024

Closing date:11:59pm AEST on 16 April 2024

Status: Permanent Full-Time (35 hours per week)

Salary: $89,509 – $98,472 per annum + 11% superannuation

Apply Now

Randwick City Council is an innovative and progressive Council committed to serving our vibrant community on the eastern beaches of Sydney. Our Library Services Team is seeking a Library Marketing and Events Senior Officer.

Purpose:

Work in collaboration with the Supervisor Library Events and Marketing to develop and execute all marketing and promotional activity including print and digital communications to drive visitation, participation and membership for Randwick City Library’s programs, services, events and locations.

About the role: 

• In collaboration with the Supervisor Library Events and marketing develop and implement marketing and communication campaigns and tactical plans and activities
• Work with the marketing team to manage the marketing presence of Randwick City Library across offline and online channels including website, EDMs/eNewletters, social media and other marketing collateral
• Edit, proofread, design, produce and distribute a range of promotional and informative material
• End-to-end planning and management of events, projects and functions, such as author talks, exhibitions and launches, outreach events, and bespoke one-off events  
• Work with the library team and stakeholders to plan events, workshops, projects and functions

About you:

• Tertiary qualifications in marketing, business, events, communications, media or related field and/or relevant experience working within a related position.
• Demonstrated experience in developing and implementing marketing programs and campaigns
• Demonstrated experience in event management
• Demonstrated experience in digital marketing including the use of web content management systems and EDM’s, event booking and social media platforms
• Intermediate experience using the Adobe Creative Cloud design software, specifically Adobe InDesign, Photoshop, Illustrator and Acrobat
• Excellent oral and written communication skills

Further information:

View the position description online or contact Barbara Todes, Manager Library Services, on 02 9093 6420.

Once you click 'Apply Now' you will be required to answer a series of screening questions. Please draft your responses on a Word document so you can copy and paste them into your application. For more information on how to apply, please read https://www.randwick.nsw.gov.au/about-us/jobs/applying-for-jobs

Randwick City Council is an equal opportunity employer, and we value a diverse workforce and an inclusive culture. We encourage applications from Aboriginal and Torres Strait Islander peoples and people of all identities.

If you require support or have access requirements related to your application, contact Employee Experience on 9093 6850 or employee.experience@randwick.nsw.gov.au

Apply Now

Weekend Library Officer

Job No: IWC7601 | Location: Balmain

About Inner West Council

Inner West Council is among Sydney’s larger local government agencies looking after a vibrant community of 201,000 people living in some of the inner city’s most vibrant, creative, liveable and diverse suburbs.

As we continue to deliver quality, innovative and inclusive programs and services, we would love it if you can join in our journey towards becoming the best council for our community.

We are committed to the principles of Equal Employment Opportunity, WHS, sustainability, continuous improvement and business excellence. The community is at the heart of the organisation and Council puts its values of Integrity, Respect, Innovation, Compassion and Collaboration at the centre of everything that we do.  We are here to be of service to the community and make Inner West a great place to be. We expect commitment to these values from all employees in performing their respective roles.

We offer flexible career life balance with hours that allow you to relax and recharge. We offer a variety of flexible work arrangement options (e.g. flexible hours and working from home) where appropriate giving you even greater quality of work life balance.

Permanent employees benefit from our great value gym membership from $15.50/week giving access to a vast network of gyms in Sydney.

About the role

The Weekend Library Officer will support the Branch Librarian and Weekend Supervisor to ensure the overall management of the day-to-day operations of one of the Inner Wests’ four Branch libraries and their partnering neighbourhood libraries. Key functions include high quality customer service, staff management, administration of the day-to-day functions, working at the service desk and assisting with activities and programs. You may be required to work on the library floor at both the branch and neighbourhood libraries. You will also be required to delivery Storytime, rhyme time or other programs.

Please read the Position Description to familiarise yourself with all the requirements and conditions of the role. 

Remuneration

$26,344.65 to $29,311.56 + 11% Superannuation based on 14 hours per week.

Some of the required skills, experience and qualifications 

1. Degree or higher of Library and Information Services or equivalent or tertiary qualifications in a related discipline with experience to meet essential experience or skill criteria.
2. Demonstrated Experience and a success track record in public libraries including information and reference services, customer service, library workflows, daily programmes delivery and collection development.
3. High level of customer service, communication and interpersonal skills.
4. Demonstrated in depth knowledge of library technology.
5. Ability and willingness to promote and assist in the delivery of activities and programs for the library's customers.

Enquiries

Marilyn Taylor, Library Operations Manager on (02) 9392 5897

We encourage you to submit your application as soon as possible. Due to the anticipated high number of applications for this role, this position will close as soon as an adequate volume of applications is received.   

Closing Date

Sunday 14 April 2024, 11:30PM

To subscribe to our weekly job alert emails please click here

How to Apply

We recommend you read the Position Description for the role to make sure your application addresses the requirements of the position. Council is an equal opportunity employer and welcomes all applicants. Please advise us within the application if you need support, reasonable adjustments to participate successfully in the recruitment process.

All new workers must be and remain fully vaccinated against COVID-19 prior to beginning their work or hold a valid medical contraindication.

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Eligibility for employment/Pre employment Checks

Successful applicants must be eligible to work in Australia and agree to provide information for pre-employment checks as required for the position. This may include police records checks, certified copies of relevant qualifications, Driver’s Licence and proof of work rights in Australia (please refer to the Position Description for the specific qualifications/requirements for the role).  Copies of any sighted documents will be kept by IWC for its records as proof of verification.

For more information about work rights in Australia please visit the Department of Home Affairs website.

Inner West Council is a Diversity employer. We encourage applications from all candidates.

Council is committed to reconciliation and strongly encourages Aboriginal & Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds and mature aged workers to apply.

About Inner West Council

Inner West Council is among Sydney’s larger local government agencies looking after a vibrant community of 201,000 people living in some of the inner city’s most vibrant, creative, liveable and diverse suburbs. As we continue to deliver quality, innovative and inclusive programs and services, we would love it if you can join in on our journey towards becoming the best council for our community. We are committed to the principles of Equal Employment Opportunity, WHS, sustainability, continuous improvement and business excellence. The community is at the heart of the organisation and Council puts its values of integrity, respect, innovation, compassion and collaboration at the centre of everything we do. We are here to be of service to the community and make Inner West a great place to be. We expect commitment to these values from all employees in performing their respective roles.

Bibliographic Services Team Leader

Employment Type: Permanent

Branch: Creative City

Location: Library at The Dock, 107 Victoria Harbour Promenade

Position Summary

• An exciting leadership opportunity where you will make a difference in the community through exceptional library services
• Permanent full-time opportunity (35 hours per week)
• $97,080 – $109,271 (dependent on skills & experience) + 11% Superannuation

About City of Melbourne

Situated on the traditional lands of the Bunurong Boon Wurrung and Wurundjeri Woi-wurrung peoples of the Kulin nation, Melbourne has long been considered one of the world’s most liveable and prosperous cities and a thriving, successful example of multiculturalism and diversity.  At the heart of this is the City of Melbourne, a proud organisation positioned to excel as a leading capital city by delivering what matters most to those who work, live, study, visit and invest here.

We are the City Of Melbourne, a place to be bold and inspirational.

About the Role:

We are seeking a dynamic and visionary Bibliographic Services Team Leader to join our City of Melbourne Libraries team. In this role, you will be at the forefront of providing high-quality library and information services to our vibrant community. Working closely with the Library Leadership Team, you will play a pivotal role in developing and delivering a world-class library service through innovative leadership and continuous improvement initiatives. Your responsibilities will include strategic management of shelf-ready services and Interlibrary Loans, as well as leading our dedicated Bibliographic Services team.

As a leader within our organisation, you will embody our core values and foster a culture of achievement, collaboration, and excellence. Additionally, you'll work collaboratively across departments to ensure that our services align with the diverse needs of our community.

We're looking for a forward-thinking individual who is committed to delivering outstanding customer service and staying abreast of the latest trends and best practices in Bibliographic Services. You'll be responsible for managing shelf-ready services and Interlibrary Loans, developing policies and processes, and providing expert advice on Library Management Systems and database management. With a keen eye for budget management and risk assessment, you'll ensure that our services represent the best value for our community.

To view full position description, please see attached document on job application page in “Position Information”.

What you will bring to the role:

• Tertiary qualification in appropriate discipline such as Librarianship, Management and/or 5 years of relevant experience.
• Demonstrated experience in leading a team to achieve high performance outcomes with coaching skills to develop team capabilities, team cohesion and the ability to effectively manage conflict and under performance.
• Experience in managing shelf-ready services, good knowledge of standard cataloguing and authority control tools.
• Demonstrated strategic knowledge of library collection management. 
• Proven knowledge of Library Management Systems, such as Spydus, and sources of bibliographic data, including Libraries Australia.
• Ability to manage time, plan, and organize own work effectively, while also adeptly navigating challenging situations to deliver optimal outcomes.
• Ability to display empathy and understanding with all sections of the community, including people from culturally and linguistically diverse (CALD) backgrounds and people with disabilities.

What we can offer you at City of Melbourne

• Attractive Remuneration & Benefits: Excellent pay package with a range of exciting benefits. Flexible working, salary packaging, excellent leave entitlements; including 20 Weeks paid parental leave, study assistance & great corporate discounts through our CoM Unity Employee Benefits program.
• Career Progression: Career development support and opportunities to learn new skills within a creative and exciting environment
• Permanent Full Time Opportunity: Permanent full time opportunity based in one of our beautiful Melbourne CBD offices.
• Work-Life Balance and Hybrid Working: At the City of Melbourne, we champion work-life balance; manage your own schedule, work from home, and explore alternative work arrangements, including ADO options.
• Vibrant and Ambitious Team: A collaborative team of passionate people who are dedicated to shaping the future of Melbourne for visitors and residents.

How to apply…

If you're ready to take on a challenging yet rewarding role where you can make a real impact, join us at the City of Melbourne and help shape the future of our library services.

As part of the online application form you are required to:

• Attach your resume
• Attach a cover letter outlining ‘What you will bring to the Role’ (no more than 2 pages)

Please submit your application encompassing all of the above by 11:45pm Sunday 14th April 2024.

For further information about the position please refer to the position description below or contact Shirley Bateman – Coordinator Resources & Reader Development, Creative City via email: Shirley.Bateman@melbourne.vic.gov.au  

Please be aware that we are actively recruiting for this position so you may be contacted prior to application close date.

For those interested in working with us, the City of Melbourne offers a great range of benefits.  If you have any questions, or for more information, please contact careers@melbourne.vic.gov.au

City of Melbourne conducts a safety screening process for all employees including a Police and Working with Children Check. The City of Melbourne is a child safe organisation and has zero tolerance for child abuse. For information about the broader collection and use of personal information by the City of Melbourne, please refer to our Privacy Policy.

City of Melbourne is proud to be a workplace that champions diversity. Our commitment is for our people to be safe, included and supported so that they can be at their best.  As an equal opportunity employer, we encourage applications from people regardless of their gender identity and expression, ethnicity, cultural background, sexual orientation, disability and age. We look for the right values, skills and knowledge to build our capabilities so that we can best deliver for our community.

Closing Date: 14/04/2024

Position Information, PD and to Apply available HERE

Application Guide: View Guide

Flexible Library Information and Programs Officer

• Contribute to the delivery of our high-quality library programs in this exciting position
•  Permanent Part Time position (24 hours per week), Wyndham based
• Band 4L Salary from $73,202.48 (pro-rata) plus super 

We are Wyndham, one of Australia’s fastest growing and most diverse cities.

Our people are hard at work designing the precincts, building the infrastructure, developing the policies and delivering the programs that will ensure the City is prepared to welcome over 200,000 new residents by 2040.

Our growing Library network is made up of 5 locations across Wyndham. We host 1 million annual visitors, run more than 3,000 community programs and loan upwards of 1.5 million items annually. Our team is committed to making a positive difference to the lives of our community. Providing resources, programs and technology access, we support our community to grow and thrive.

Shape new possibilities. Be part of something more.

A bit about the role

Flexible Library Information & Programs Officers are responsible for providing highly mobile frontline support across libraries and other locations throughout Wyndham, particularly for the Pop Up Library Van and the Williams Landing Library Lounge. Every day will be different, from delivering high-quality early years programs and supporting adult learners at programs and events, to providing excellent customer service across our library network and supporting library visitors in the successful use of technology. 

In this role, you will be agile and flexible in your approach as you engage with our community and assist with program delivery across our Library sites; no two days will be the same. To supplement your experience in program delivery, training will be provided to ensure you are across our exciting library programs and offerings amongst all age-groups.

To be successful in this role you will deliver positive and meaningful library experiences to the community, engaging with our diverse customer base and utilise your sound judgement and decision-making skills to support excellent customer service outcomes in the context of the library service.

We are seeking a part time Flexible Library Information & Programs Officer to join the team in the following position, though you may be required to work Saturday mornings or evenings as required:

Part Time Position 204976 - 24 hours per week

Monday 9.00am-6.00pm

Thursday 9.00am-6.00pm

Friday 9.00am-6.00pm

What you’ll deliver

• Top-quality library program delivery across locations and all audiences
• Excellent customer experiences for library attendees
• A positive contribution to the successful operation of Wyndham City Libraries

What you’ll bring

• Valid Victorian driver's licence (essential), and willingness to drive the Pop-Up Library Van. Training in driving the van is provided.
• Diploma of library and information services or equivalent qualification, or considerable equivalent experience in a relevant field.
• Exceptional skills in time management
• Experience in program delivery or a willingness to undertake training in program delivery.
• Excellent customer service skills and the ability to liaise with people from diverse backgrounds.
• A flexible, proactive, and positive attitude to working across library and other locations, including travel at short notice.
• A current employee Working with Children Check.

Be part of something more

Take a look at our job opportunities and you may be surprised at what you discover: a future-focused culture, a sense of purpose and possibility, and real opportunities to strengthen our diverse community. It all adds up to make Wyndham City a great place to belong. 

Our people are our most valued asset. We are focused on building a culture that empowers every person to do their best work. Flexibility is built right into our DNA and we are committed to cultivating an inclusive workplace that celebrates a diverse workforce. Ask us how this role can be worked.

So, are you ready to shape new possibilities? 

What’s next?

If you think this role might be for you, we want to hear from you. Please apply by following the links and sending us a cover letter and your resume. Applications must include responses to the following questions:

1. Tell us why you would like to work in Wyndham’s public libraries.
2. Wyndham City Libraries runs numerous programs. Please choose one of our programs and tell us why it is valuable to the community.

For a confidential discussion regarding questions that are not covered by this ad, please contact Lachlan Turnbull, Coordinator Library Operations on (03) 8734 8999.

Applications will be accepted until 11:59PM on Sunday 14 April 2024 | Apply For Opportunity

We are a proud inclusive employer. We encourage people from all walks of life to apply for our job opportunities. Our commitment is to provide diverse, safe, and inclusive environments where everyone can grow and succeed.

Additional Information

• Employee Status: Permanent
• Schedule: Part-time
• Position Description: PD Current - City Life - LCL - Flexible Library Information and Programs Officer - 204976 - 204975 - 205011 - Band 4L

Library Technician Cataloguing (Part-Time)

Job No: COR1335 | Location: North Ryde

• Join a friendly and supportive team
• Cataloguing and customer service role
• Permanent, part-time position, 21 hours per week

About Us

City of Ryde, just 12 kilometres from Sydney CBD, is a place of unique lifestyle and opportunity. It is home to an engaged and culturally diverse community of around 130,000 people, and a strong and growing Smart City economy including more than 13,000 local businesses, Macquarie Park, world-class hospitals, and a leading university. All balanced with beautiful bushland, riverfront parks, open spaces, and sport facilities.

Our council delivers a broad range of services, projects, programs, and events. We are actively committed to innovation, sustainability, resilience and providing exceptional customer experiences, and this relies on attracting and keeping great people. We are a recognised Employer of Choice (Australian Business Awards 2022) and offer a range of benefits, including flexible work arrangements, health and wellbeing programs, a learning and development program including study support, and a reward and recognition program.

About City of Ryde Libraries

City of Ryde Libraries comprises of five branches at Ryde, West Ryde, North Ryde, Eastwood, Gladesville and a significant online library. Our libraries are lively, busy places of social inclusion where members of our community borrow items for leisure and lifelong learning, learn about new technology, participate in activities, and use our spaces for studying.

About the Role

We have an exciting opportunity within our Library Collections Team for a motivated and experienced Library Technician Cataloguing (Part-Time), who is also passionate about providing excellent customer service. This position is responsible for providing quality collection and cataloguing services for our growing and diverse community.

This role includes a weekly Saturday working at West Ryde Library branch and customer service shifts, evenings and acting as shift supervisor as required.

Your commencing rate of pay will be between $65,286.93 - $73,059.19 p.a. pro rata, plus superannuation, subject to your library qualifications and experience. 

About You

• Successful completion of Diploma in Library and Information Services or equivalent qualification.
• Experience and knowledge of cataloguing and producing high quality cataloguing records.
• Familiarity with MARC 21, MARC Edit, Dewey, Library of Congress Authorities and Libraries Australia database.
• Knowledge of classification of library materials and learning resources.
• Knowledge and skill to work with various Library Management Systems.
• Attention to detail and the ability to adapt to new systems and procedures.
• Excellent teamwork skills with proven experience to also work independently.
• Experience in a vibrant customer service role and the ability to prioritise tasks.
• Extensive work experience in a library environment.
• Covid-19 vaccinated.

Note: This is a Child Related position, and employment is subject to verification of the Working With Children Check status. The cost of obtaining a WWC clearance is at the applicant's expense.

Culture & Benefits

• Long service leave after 5 years, then accrued monthly 
• 18 weeks paid parental leave (for eligible employees)
• 3 extra grant days at Christmas to ensure you have time to enjoy the holiday 
• Annual performance reviews and Award increases
• Opportunity to sign up as a fitness passport member
• Various health & well-being initiatives (i.e. flu vaccinations, skin checks, etc.)

How to apply

Apply now using our fast, easy to use on-line application process. In addition to answering the questions shown below, this position requires you to attach your resume to complete the application process. Please note you are not required to submit a cover letter or a statement addressing selection criteria. 

Interested? Like to know more? Please see the Position Description for more information or call Vanessa Maino on (02) 9952 8361 for a confidential discussion.

Closing Date: Monday 8 April 2024 at 11.30pm | Apply with Council

City of Ryde is committed to Equal Employment and Child Safety