Library Officer

PARRAMATTA, Australia

Job Description

We prioritise the safety and wellbeing of children and young people. We are committed to implementing child safe practices to create an environment where children feel safe and included. We screen candidates to ensure their suitability to work with children, this includes conducting national police checks, working with children checks, and thorough reference checks. 

About the role
As the Library Officer you are responsible for delivering exceptional customer service and actively provide service delivery by working as a team member and assisting Branch Team Leaders at various locations in Parramatta Libraries. 

Library Officer at Epping Branch Library: Permanent Full Time – 35hrs including weekend and evening shifts. You may be asked to work at any location in Parramatta Libraries.

Library Officer at Carlingford Branch Library: Permanent Part Time – 28hrs including weekend and evening shifts. You may be asked to work at any location in Parramatta Libraries

Key Responsibilities: 

• Provide a proactive approach to providing customer service and taking personal responsibility to ensure that all customers receive a positive customer experience by providing consistent service based on a high level of knowledge of the library’s services, collections and programs, including acting as OIC as required. 
• Proactively deliver core customer service competencies for Council as part of the Customer Experience Team, to provide memorable and exceptional experiences for customers – refer to Phive Customer Service Competencies Framework.
• Ensure that each customer receives a positive customer experience in line with the Customer Service Charter and the Library’s Customer Care Standards.
• Be responsible for providing day-to-day services to enhance community access to and enjoyment of the library.
• Co-ordination of small projects
• Support the Branch Librarian/ Team Leader by contribution to day-to-day operational requirements including but not limited to rostering, asset management, collections and programming.
• Support and train staff in the effective operation of Library operations including digital resources and software to promote awareness and efficiency. 
• Deliver high quality, customer focused services and programs to customers in a self-service environment within the framework of the library’s customer service model to maximise customer experience.
• Provide specialised general and in-depth and reference, research, and referral services to assist customers in locating and obtaining information.

About You

We are looking for someone with: 

• Completion of Australian Library and Information Association (ALIA) accredited course or eligible membership of ALIA and relevant experience
• Exceptional customer service, teamwork, and problem-solving skills
• Current technology & marketing skills
• Excellent communication verbal and written communication skills. 
• Ability to deliver presentations to small groups. 
• Comprehensive understanding of the diverse community needs. 

What’s on offer
We are offering an attractive total remuneration from $75, 922 to $83,609 plus 11.5% Superannuation (pro-rata for part time).  

• 1x Permanent Full-Time opportunity- 35hrs 
• 1x Permanent Part-Time opportunity-28hrs

Both positions include weekend and evening shifts.

In addition City of Parramatta also offer excellent employee benefits which include: 

• 14 weeks paid parental leave
• Access to Long Service Leave after 5 years
• Significant leave benefits (flexi-time, 3 additional leave days at Christmas, 15 days sick/personal leave, 2 days health and wellbeing leave per year)
• Learning and development opportunities
• Health and Wellbeing programs (Fitness Passport, flu shots, etc.) 

 Want to know more?
Further information regarding the requirements of this role can be found in the attached Position Description.

Alternatively for questions please email Anjella Parkhomenko  aparkhomenko@cityofparramatta.nsw.gov.au

How to apply 
Candidates must apply online attaching a cover letter answering the below 2 questions: 

• Please describe a time you delivered an outstanding customer service experience to a client, including technology help
• Please describe a time when you delivered successful program to a group

 A Working with Children Check must be uploaded as part of your application.

Applications close 9pm, Sunday 10th November 2024. 

As this is a child-related position, prohibited persons as defined under the NSW Child Protection Act are not eligible to apply.

This position requires the preferred candidate to undergo a Criminal History Records check.

The City of Parramatta supports a Drug and Alcohol-free working environment and employees may be subject to random testing as a result.

The successful candidate is required to be vaccinated (at least 2 doses of a TGA approved COVID-19 vaccine) in accordance with Council's vaccination policy. Candidates may submit a medical contraindication for Council's consideration.

Inclusion, Diversity and belonging lies at the heart of how we recruit at the City of Parramatta. We continue to commit to creating a diverse and inclusive workplace and hire great people with a wide variety of skills, experiences, and backgrounds. We invite candidates of all ages, people with disability, Aboriginal and Torres Strait Islander Peoples, women, veterans, LGBTIQA+ and other culturally diverse groups. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace.

Please note you must be an Australian or New Zealand citizen or a permanent resident or have unlimited working rights in Australia to apply for this position.

Apply Now on Council Website

• Apply Before10/11/2024, 21:00
• Job Schedule: Full time
• Locations:  Epping Library

Library Team Member

Job No: CC220868 | Location: Merrylands

Located 20km west of Sydney on Dharug country, with a population of 240,000 residents, Cumberland City Council is the fourth most populous Local Government Area in Greater Sydney. Cumberland boasts one of the most diverse communities in Australia, with people from many different backgrounds and cultures living alongside one another.

Our people are focused on driving community outcomes, programs and services to innovate, inspire and deliver change for the community we represent and has worked hard to fulfil its community’s vision for Cumberland as a place where anyone can feel welcome, belong and succeed.

ABOUT THE OPPORTUNITY

The Libraries team operate eight (8) locations across the Cumberland LGA and assist customers and members of the public with locating materials, answering questions and providing guidance on research strategies.  

The team also hold a wide variety of events across these locations, ranging from educational and cultural programs to social and community-building activities.  

The Library Team Member is responsible for carrying out customer service duties efficiently and professionally, and to provide high quality customer service to both internal and external library customers. This role also has the opportunity to participate in the delivery of programs and activities including children's story time, adult classes and events. You will assist customers to access library resources, basic troubleshooting for technology systems and resolving queries.

The successful applicant will require:

• Experience in a library or similar customer service environment
• Well developed literacy, numeracy and oral communication Skills 
• Demonstrated ability to work well in a team 
• Experience in using computers and the internet in a professional environment
• Working With Children Check number.

Download the position description here for more information. 

About this role: 

• 1x Permanent part-time position
• Rostered to work a 35 hour fortnight, predominantly based at Merrylands, Granville  and Wentworthville libraries, however may be required to work across any of Council's Library locations based on operational requirements. 
  • Week 1
    • Monday: 1:00pm to 8:00pm , with a 60 minute unpaid meal break (Merrylands)
    • Thursday: 12:00pm to 8:00pm, with a 60 minute unpaid meal break (Granville)
    • Saturday: 11:00am to 3:00pm (Merrylands)
  • Week 2
    • Monday 1:00pm to 8:00pm, with a 60 minute unpaid meal break (Granville)
    • Wednesday: 12:00pm to 5:30pm, with a 30 minute unpaid meal break (Granville)
    • Saturday 11:00am to 3:00pm (Merrylands)
    • Sunday 1:00pm to 4:00pm (Wentworthville)

Salary information: The salary and conditions of employment are in accordance with the NSW Local Government (State) Award.

• Grade 6 of the Cumberland Salary Structure with a salary range of $33.67 to $38.72 per hour, plus 11.5% superannuation
• The commencing salary will be negotiated, taking into consideration the successful applicant's qualifications, skills and experience related to the role
• Previous applicants need not apply.

WHAT WE CAN OFFER

• We promote work-life balance and offer flexible working arrangements including working from home opportunities or an additional three (3) days' leave for front-facing roles that are unable to access working from home arrangements
• Training and professional development opportunities available to develop skills and grow your career
• Leave entitlements including annual leave, 15 days personal leave per year, parental leave and access to Long Service Leave after five (5) years (where applicable)
• Three (3) additional grant days of paid leave over Christmas (where applicable)
• Corporate Health Insurance discounts
• Health and Wellbeing Programs to support our staff by providing access to online professional learning, paid leave to undertake annual skin checks, COVID-19 vaccinations and to donate blood
• Subsidies to assist with the cost of wellness and fitness activities
• Free access to Council owned and managed Aquatic Centres
• Access to Council's Fitness Passport Program and Employee Assistance Program (EAP).

ABOUT US

Council adheres to the principles of a child safe organisation and is committed to the safety and wellbeing of all children and young people, and fully supports the aims and objectives of NSW Child Protection Legislation, and associated provisions. Council will implement all necessary measures to ensure a safe and supportive environment, which endeavours to promote child protection practices. It is essential for applicants to submit their WWCC number with their application, if required, and it is an offence under NSW legislation for barred workers to apply for or otherwise attempt to obtain, undertake or remain in child-related employment.

Cumberland City Council is committed to building a diverse and inclusive workplace, reflective of the community it represents. Council welcomes and encourages applicants from diverse backgrounds to apply for our roles, and is committed to providing an accessible and safe workplace for our staff through making reasonable adjustments. If you have any accessibility or support requirements throughout the recruitment process, please contact the hiring manager during the application process. 

What you'll need to have for this role:

• The right to live and work in Australia
• Be able to provide information for pre-employment checks required for the position
• Participate in health monitoring as outlined in the risk assessment for this position and Council’s Health Monitoring Procedure, as required
• Provide evidence of your vaccination status as part of the employment screening process, in accordance with Council’s COVID-19 Vaccination Procedure.

Enquiries: Telephone Maribel Morales Rosales, Acting Team Leader Library Operations on (02) 8757 9737 for further information.

Closing date: 11:59pm, Wednesday 30 October 2024

HOW TO APPLY

To submit your application for this position, please complete the questionnaire.  You'll be asked to attach your resume and any relevant qualifications (if required) to complete your application. Make sure you have these attachments ready before you apply as your application cannot be submitted until completed.

Apply with SEEK | Apply with COUNCIL

Library Assistant (6 hours)

Reference Number: S100-24-1144

Closing Date: 03-11-2024

Employment Type: Permanent Part Time

• Permanent part-time - 9:30am - 4:30pm on  Saturday, primarily based at the Paddington Library
• $38.65 - $46.13 per hour plus super (plus weekend penalties)
• Join a state-of-the-art library service

About the role

We are seeking a highly enthusiastic Library Assistant to join the Woollahra Libraries team on a permanent part-time basis. 

As a weekend Library Assistant, you will work collaboratively with a team of Library Customer Service staff who are responsible for providing a high standard of information and customer service to the community across all areas of our libraries.

The role of the Library Assistant is a diverse and exciting role in that no two days are ever the same! Some of your tasks will include responding to Customer enquiries, setting up new library memberships, providing tech help, assisting in the delivery of children's programs, supporting the Library Programs & Events team, and providing general assistance and library resources to our customers.

This is a 6 hour role on Saturday commencing at 9:30am to 4:00pm primarily based at Paddington, with some flexibility required as needed. 

About you

You will be a passionate and enthusiastic team member who demonstrates a high level of customer service and has a can-do attitude. Ideally, you will have previous experience working in a similar role or extensive customer service experience and will be confident with the use of a range of computer and technology systems. 

You will be a high achiever with: 

• Completion of Higher School Certificate (HSC) or equivalent.
• Demonstrated work experience in library operations or customer service.
• An enthusiastic and engaging approach to providing excellent customer service.
• Well-developed oral and written communication skills.
• Competency in all Microsoft Office applications including word, Excel, Outlook and Publisher.
• Well-developed knowledge and skills in technology with the ability to assist customers in the use of such technology.
• Demonstrated ability to work both as a team member and independently, with proven time management and organisational skills.
• Demonstrated commitment to learning and continuous self-improvement as well as a positive approach to change, flexibility and adaptability in the work environment.
• Current Working with Children Check.
• Demonstrated understanding of and commitment to EEO and WH&S principles.
• Demonstrated ability to undertake the physical requirements of the position as outlined in section Seven (7) of the position description.

How to Apply:

• Apply on line by clicking the link below.
• You will be asked to demonstrate how you meet each of the selection criteria. Applications that do not address the selection criteria may not be considered. 
• If you have a separate statement addressing the selection criteria, please upload it as a cover letter and simply refer to it in the online questionnaire.
• For information on applying for Council jobs, please refer to http://www.woollahra.nsw.gov.au/council/employment/recruitment_and_selection_process

CLOSING DATE: 11:59pm on Sunday, 03 November 2024

Woollahra Council is committed to responding to its responsibilities under the Work Health and Safety Act 2011 in undertaking all measures that are reasonably practical to ensure the health and safety of all our workers. As of 1st December 2021, new employees must be fully vaccinated (minimum two doses) with an approved COVID-19 vaccine and provide evidence seven days prior to commencement.

Should an applicant indicate that they wish to seek an exemption on medical or other grounds, they will need to provide evidence of their circumstances such as an accepted certified medical contraindication.

Woollahra Council is an equal opportunity employer dedicated to providing a working environment that embraces and values diversity and inclusion.

We are committed to reconciliation and strongly encourage Aboriginal & Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds and mature aged workers to apply.  

If you have any support or access requirements, we encourage you to advise us at time of application.

[ View The Job Description ]
[ Preview The Position Requirements ]

APPLY on Council Website

Library Assistant (30 hours)

Reference Number: S100-24-1145

Closing Date: 03-11-2024

Employment Type: Permanent Part Time

• $70,621 - $84,280 per annum plus 11.5% superannuation (pro rata)
• Permanent part-time - 30 hours per week (Monday to Thursday) 
• Based at Paddington and Double Bay Libraries

About the role

We are seeking a highly enthusiastic Library Assistant to join the Woollahra Libraries team on a permanent part-time basis. 

As a Library Assistant, you will work collaboratively with a team of Library Customer Service staff who are responsible for providing a high standard of information and customer service to the community across all areas of our libraries.

The role of the Library Assistant is a diverse and exciting role in that no two days are ever the same! Some of your tasks will include responding to Customer enquiries, setting up new library memberships, providing tech help, assisting in the delivery of children's programs, supporting the Library Programs & Events team, and providing general assistance and library resources to our customers.

This position is 30 hours on weekdays, 7.5 hours per day Monday to Thursday, with three days based at Paddington and one day at Double Bay.

About you

You will be a passionate and enthusiastic team member who demonstrates a high level of customer service and has a can-do attitude. Ideally, you will have previous experience working in a similar role or extensive customer service experience and will be confident with the use of a range of computer and technology systems. 

You will be a high achiever with: 

• Completion of Higher School Certificate (HSC) or equivalent.
• Demonstrated work experience in library operations or customer service.
• An enthusiastic and engaging approach to providing excellent customer service.
• Well-developed oral and written communication skills.
• Competency in all Microsoft Office applications including word, Excel, Outlook and Publisher.
• Well-developed knowledge and skills in technology with the ability to assist customers in the use of such technology.
• Demonstrated ability to work both as a team member and independently, with proven time management and organisational skills.
• Demonstrated commitment to learning and continuous self-improvement as well as a positive approach to change, flexibility and adaptability in the work environment.
• Current Working with Children Check.
• Demonstrated understanding of and commitment to EEO and WH&S principles.
• Demonstrated ability to undertake the physical requirements of the position as outlined in section Seven (7) of the position description.

Desirable Criteria

• Current C class Driver’s Licence.
• Willingness to obtain a First Aid Certificate.
• Experience in the delivery of Library events and programs.

How to Apply:

• Apply on line by clicking the link below.
• You will be asked to demonstrate how you meet each of the selection criteria. Applications that do not address the selection criteria may not be considered. 
• If you have a separate statement addressing the selection criteria, please upload it as a cover letter and simply refer to it in the online questionnaire.
• For information on applying for Council jobs, please refer to http://www.woollahra.nsw.gov.au/council/employment/recruitment_and_selection_process
• For further information about the role, please contact Kerry-Ann Prideaux, Library Customer Service Team Leader on (02) 9391 7944 during business hours.

CLOSING DATE: 11:59pm on Sunday, 03 November 2024

Woollahra Council is committed to responding to its responsibilities under the Work Health and Safety Act 2011 in undertaking all measures that are reasonably practical to ensure the health and safety of all our workers. As of 1st December 2021, new employees must be fully vaccinated (minimum two doses) with an approved COVID-19 vaccine and provide evidence seven days prior to commencement.

Should an applicant indicate that they wish to seek an exemption on medical or other grounds, they will need to provide evidence of their circumstances such as an accepted certified medical contraindication.

Woollahra Council is an equal opportunity employer dedicated to providing a working environment that embraces and values diversity and inclusion.

We are committed to reconciliation and strongly encourage Aboriginal & Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds and mature aged workers to apply.  

If you have any support or access requirements, we encourage you to advise us at time of application.

[ View The Job Description ]
[ Preview The Position Requirements ]

APPLY on Council Website

Library Operations Team Leader

About the role

Wollongong City Libraries (WCL) is a dynamic service of Wollongong City Council. Our team plays a core role in delivering on Council’s commitment to creating a community that is informed, engaged, creative and connected. Join our team and support the creation of an Extraordinary Wollongong!

We provide a variety of services across our seven local library sites (Helensburgh, Thirroul, Corrimal, Wollongong, Warrawong, Dapto, Unanderra). This includes frontline customer service; programs that promote Community Connection, Learning and Inclusion; Local Studies services; and Collections and Cataloguing services. This opportunity will see you proactively lead a team of library staff to deliver these customer-centred library services.

You will work collaboratively across WCL; Library and Community Facilities Division and Council; as well as with local organisations and community partners. You will actively contribute to the development and achievement of Wollongong City Libraries’ strategic goals and pursue service quality and innovation.

This is a Permanent Full-time position on a 7-day roster. Weekend and evening work are required. Salary from $92,780.60 to $110,392.99 per annum, plus superannuation. (Salary package will be assessed based on skills, experience and qualifications). This position is initially based at Corrimal Library, but you may be required to work across any of our seven libraries across the Wollongong Local Government Area, dependent on operational requirements. This is a hands-on role; applicants must be physically capable of undertaking manual tasks relating to the role.

Under Part 2, Section 6 of the Child Protection (Working With Children) Act 2012, this position has been designated as requiring a paid Working With Children Check.

Interested?

Click on ‘Apply’ to complete your online application.

You will be prompted through the application to answer the essential requirements as outlined on Page 3 Contact Shareyne Blissett, Coordinator Library Operations North, on (02) 42278204 for questions related to the job

For questions related to submitting your application online or our recruitment process, please contact the Talent Acquisition Team on (02) 4227 7065.

Applications close 11:59pm, Monday 4 November 2024

What you will be doing

Reporting to the Coordinator Library Operations North, you will manage day-to-day operations of the team.

You will ensure the delivery of high-quality services for library operations, including: the delivery of customer-centred services and programs; recruitment, supervision and rostering of staff and volunteers; the implementation of relevant policies and procedures; and the achievement of performance objectives for your team.

You will lead, mentor and manage a diverse and dynamic library operations team in line with Council values. You’ll work collaboratively, building networks and relationships across teams, sites and the community, promoting diversity, inclusion and belonging for all library customers and implementing the Library Strategy Wollongong-City-Libraries-Strategy-2024-2028.pdf (nsw.gov.au)

Promoting a culture of continuous improvement, innovation and excellence in customer service, you will also work across library locations and perform other duties as required, including night and weekend rosters.

A current Working with Children Check is required in this role

About you

You enjoy mentoring and leading your team to deliver exceptional customer service. You love engaging with the community and have a strong customer focus. Your ability to multi-task allows you to adapt to a busy and ever- changing environment.

You bring skills and experience with a relevant degree or higher-level qualification, along with excellent interpersonal, customer service and verbal communication skills. You have digital literacy and/or experience in the digital environment. Your ability to lead, performance manage and efficiently manage time allows you to prioritise tasks in a busy customer service environment.

Selection Criteria

As part of your application, you will be prompted to answer questions to demonstrate your relevant skills and experience relating to the position. Please provide your responses in the text boxes provided on Step 3 of the application process.

Selection Criteria:

1. Outline your qualifications (a degree or higher qualification) and how it relates or is transferable to the position? (ie. Business/Education etc)
2. What strategies have you used leading, motivating and developing a high performing cohesive team.
3. How have you managed the delivery of quality frontline services, learning experiences, programs and/or community events in your previous volunteer or work history?
4. Describe your experience with writing reports, analysing data and trends in relation to improving processes and decision making.
5. Are you available to work across all libraries, including weekend and evening shifts?
6. This is a child related position. Applicants over the age of 18 must have a Paid NSW Working With Children Check to be considered for this position. Please Provide your Paid NSW Working With Children Check Clearance Number. If you don’t have one or are under 18 years of age, please let us know in the comments below. Please note: All candidates over the age of 18 who are being considered for the position will be required to obtain this as part of the preemployment check process.
7. Wollongong City Council is committed to being a child safe organisation. Keeping children and young people safe is everyone’s business. What is your understanding of child protection within a library services setting?

PD attached for download above under  Document\s

Why you’ll love working here

We’re a values based, purpose-led organisation

We care about our community. We’re working toward our purpose to create an extraordinary Wollongong, guided by our values of Courage, Integrity, Respect, Sustainable and One Team.

Create local and industry connections

Wollongong offers a coastal lifestyle with all the benefits of a major city. As part of a large and complex Council, you’ll also establish networks with Local Government Industry peers, bodies and associations.

Make a difference in your community

You’ll be part of a team that makes a positive impact through the services they provide, the infrastructure they build and the community they create.

Be your authentic self

Our strength is the diversity of our people. Council is an inclusive workplace where everyone is welcome, valued and belongs.

Grow capability and opportunity

We’ll invest in you to develop the next generation of leaders who’ll deliver services, projects and infrastructure that can only be found in large complex organisations.

Other benefits:

• You’ll enjoy a 35 hour week, with the option of flexible working arrangements such as hybrid working and flex time.
• Generous leave provisions including 5 weeks annual leave per year and Long Service Leave after 5 years.
• We’re committed to providing a safe working environment for all (everyone, every day and everywhere) and provide wellbeing programs to support the mental, physical and social wellbeing of our staff to be at their best.
• Access to Fitness Passport.

Next Steps

Get in touch for more information. Contact Shareyne Blissett, Coordinator Library Operations North, on (02) 42278204 for questions related to the job. All enquiries are confidential.

Internal Job Title: Service Team Leader, Library Operations

Applications close 11:59pm, Monday 4 November 2024

How to apply:

Click apply and submit your up to date resume and answer the essential requirements of the role.

Your application will then be reviewed by a selection panel. We will keep you informed during the recruitment process to:

• Advise you of your progress through each stage;
• Explain assessments that you need to complete;
• Notify you of the outcome of your application by email or phone, and
• Provide you with feedback on your request.

For assistance in submitting your application, please contact the Talent Acquisition Team on (02) 4227 7065.

APPLY

More information

• We encourage applications from everyone regardless of gender, age, ethnicity, cultural background, faith, disability or gender identity. People with disability are encouraged to reach out so they can be supported to access adjustments in recruitment processes and in the workplace, to enable them to demonstrate their skills and capabilities to meet the requirements of the job.
• Wollongong Council adheres to the principles of a child safe organisation and is committed to the care and protection of all children and young people in the community.
• Suitable candidates may be placed on an eligibility list for future opportunities in the team, which may include full time, part time, temporary and or relief roles.
• Suitable candidates are subject to employment screening which includes reference checks, Identity and Medical History Checks, and may also include a Criminal History and Working with Children Check. Employment is subject to clearance of all these checks.

Team Leader Content & Discovery

Job No: GR400597 | Location: Hurstville

Georges River Council has an exciting opportunity for a Team Leader Content & Discovery to join our team, based in Hurstville.

About Georges River Libraries

At Georges River Libraries, we foster a vibrant community where people come together to share ideas, knowledge, and experiences. Our inviting spaces provide a range of resources, including books, manuscripts, photographs, films, maps, and our unique 'Library of Things.' From quiet reading rooms to bustling media labs, our libraries offer an ideal environment for discovery, socialising, and play. Our friendly team is dedicated to assisting our community with their library and resourcing needs, helping inspire their world.

About the Role

As a team leader within our Cultural Engagement & Library Services Business Unit, you will lead the team responsible for engaging our diverse community with library services, outreach programs,
deliveries and the ongoing development of special collections.   

In this role you will develop, deliver and evaluate targeted collections and services that support the educational and recreational needs of the diverse community in the Georges River area. This role is responsible for promoting engagement with library resources and developing, delivering and evaluating training programs to support staff knowledge of the collection and methods to effectively engage library customers.

This role is primarily based at Hurstville Library and will involve other locations as required.

What we Offer

• Permanent, Full time - 70 hours per fortnight 
• Full time salary from $87,770.80 - $101,695.64 per annum plus 11.5% superannuation (dependant on the skills, qualifications and relevant experience of the suitable candidate)
• 9-day fortnight subject to operational requirements
• Health and Wellbeing paid leave
• Fitness Passport Program offering discounted membership for you and your family to selected facilities
• Employee Assistance Program
• Salary Packaging Options
• Sponsored Study Program
• Parental Leave and Support
• Employee Rewards Program
• Ongoing Education and Resources

The successful candidate will have

• Tertiary qualifications in Library and Information Science or equivalent
• Current Working with Children Check
• Current NSW Drivers Licence (Class C)
• Demonstrated experience developing, planning and delivering high quality training programs to customers and staff
• Demonstrated understanding of current public library collection trends
• Demonstrated experience developing and implementing library collection development strategies including evaluation of the performance of collections and suppliers
• Strong commitment and proven ability to deliver a high quality, customer focused library service
• Demonstrated analytical, time management, organisational, financial, project management and creative problem-solving skills
• Demonstrated experience in supervising a team, including an ability to provide performance feedback, guide others through change and implement innovative approaches
• Highly developed oral and written communication and interpersonal skills, including effective negotiation, consultation and consensus building
• Demonstrated experience using Microsoft Office Suite as well as content management systems and technology in a public library or equivalent setting

Desirable

• Leadership experience in local government
• Leadership experience in a public library
• Experience delivering Readers’ Advisory programs

If you have made a positive commitment to further your career and you possess the attributes located in the complete Position Description essential criteria, then please submit your application today. Applicants are asked to ensure that they provide responses to the targeted questions, failure to do so may result in your application not being considered.

If you would like further information on this role, please contact Morgan Hills, Coordinator Library Programs and Marketing on 02 9330 9572.

Applications must be completed and submitted via our website APPLY HERE. Closing Date: Sunday 3 November 2024 at 11. 59 PM AEST.

Offers of employment at Georges River Council are contingent upon satisfactory results of a thorough background check.

Georges River Council aims to be a leading, people-focused organisation delivering outstanding results for our community and city. We foster our values of Accountability, Professionalism, Unity and Honesty and take pride in promoting the image of Council in the community.

We are committed to building a workplace culture that values diversity and inclusion, and welcome applications from Aboriginal and Torres Strait Islander people, workers of all ages, people with disabilities, people who identify as LGBTIQIA+ and those from culturally and linguistically diverse backgrounds.

At Georges River Council we are committed to putting children first and championing child safety within our community. We actively advocate for the rights of children and young people and will uphold our commitment as a child safe organisation.

Please note you must be an Australian or New Zealand citizen or a permanent resident or have unlimited working rights (with no Visa restrictions) in Australia to apply for this position.

Customer Service Librarian

Apply Now on Council Website

• Closing date: 10/11/2024 11:59 PM AUS Eastern Standard Time
• Location: Windsor, NSW
• Department: Arts and Culture
• Employment type: Full-Time

Be passionate. Be progressive. Hawkesbury City Council.

• Full Time / 9 Day Fortnight
• Salary from $86k per annum + 11.5 % Super
• Fitness Passport

Hawkesbury City Council is the largest local government area in metropolitan NSW covering 2,800 square kilometres, incorporating both urban and rural communities. We are committed to working together to deliver outcomes for the community through innovation and best practice.

Hawkesbury City Council strives to be an inclusive workplace for all people. We welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, the LGBTIQ+ community, veterans and people with disabilities.

The Role

Reporting to the Library Coordinator and working across Windsor and Richmond Library locations, the purpose of this position is to lead the library customer service team and be accountable for the delivery of effective, efficient, and inclusive library and information services that fulfill the strategic priorities of the Arts and Culture branch and the needs of the Hawkesbury community.

About You

You will be positive and energetic with demonstrated experience building, leading and motivating high performing, customer focused teams. This experience will be coupled with a minimum of 3 years professional experience operating in a similar role within a public library. You will be a creative and innovative thinker with excellent organisation, time management and problem-solving skills.

Essential Criteria

• Degree qualification in Library and Information Services, or equivalent, recognised by Australian Library and Information Association (ALIA)
• Minimum 3 year’s professional experience in a similar role in a public library
• Experience in building and leading high performing teams
• Experience with collection development in a public library
• Experience and knowledge of contemporary library service issues and a sound working knowledge of governing legislation and frameworks
• Experience in proposing innovative and creative and alternatives to improve library services
• Strong ability to analyse the needs of the community to deliver high quality customer service, and information, lending and readers advisory services
• Capacity to continuously evaluate resources, systems, processes and procedures maximising team productivity, and positively support staff during system changes
• Expert skills in using digital, online technology
• Expert information retrieval and research skills
• High level proficiency with Microsoft Office Suite and the ability to become skilled with unfamiliar software and technology
• Class C Drivers Licence
• Working with Children Check (WWCC)

The Rewards

An attractive salary will be offered to the successful applicant commensurate with qualification, skills, and experience.

• Great working environment
• Fortnightly Rostered Day Off
• Paid Parental Leave
• Health and Wellbeing Program
• Long Service Leave after 5 years
• 15-days sick leave
• Training and Development Opportunities
• Employee Reward and Recognition program
• Employee Performance Review and Planning System
• Fitness Passport OR Corporate Rate Gym Membership - Oasis Leisure Centre
• Social Club - BBQs, Christmas parties, raffles and activities
• Employee Assistance Program for employees and their family

To Apply

For further position details, including the selection criteria and how to apply, visit our website www.hawkesbury.nsw.gov.au or call Council’s People and Development Team on 02 4560 4444.

Applications close Sunday, 10 November 2024

Applicants who do not address the selection criteria may not be considered for this position.

Please note that the canvassing of Councillors in relation to these matters will automatically disqualify the applicant from this process.

Apply Now on Council Website | Download PD above under Document\s

Seniors Library Officer

Job No: CCC1026 | Location: Cessnock

About the Opportunity

Cessnock City Council has a rare opportunity for an experienced individual to join us as a Library Officer specialising in providing and delivering high quality programs and events, information and reader's advisory services for senior citizens. 

This dynamic role is responsible for taking the lead in planning, developing, promoting and delivering engaging library programs and events tailored specifically for seniors in line with the Library's strategic objectives, igniting their passion for literacy, creativity and lifelong learning and recreational activities while also building social connections within the community. Collaboration will be at the heart of your work in this role as you plan and deliver an annual calendar of events, programs, outreach activities and talks in consultation with community groups and relevant staff, ensuring each activity is effectively promoted. At a higher level, you will maintain awareness of current trends, issues and technologies to ensure services remain relevant to the target audience as well as analysing statistics and participant feedback to implement new ideas and strategies and improve and enhance offered services to maximise community engagement. 

To find out more about your next career opportunity: Position Description

Remuneration

$40.37 - $46.74 per hour plus superannuation 

The Benefits

• Part Time, 21 hours per week across both Cessnock and Kurri Kurri Library branches and is inclusive of outreach within the LGA. The position holder will also participate in the weeknight and Saturday Library roster. 
• 12% superannuation 
• Generous leave entitlements 
• Paid Parental Leave
• Ongoing training and development opportunities including access to Council's Study Assistance program
• Generous corporate fitness program for you and your immediate family members 
• Weekly Health and Wellbeing programs held on site
• Free flu vaccination program
• Free parking on-site
• Beautiful location in the picturesque Hunter Valley! 

About You

To be considered for this position you will hold a Diploma in Library and Information Services or an equivalent Diploma level qualification with eligibility for professional membership to Australian Library and Information Association. You will bring along a minimum of 3 years' experience working in a public library and a passion for the development, delivery and evaluation of senior citizen programs. You will need to hold a current class C drivers licence. 

You must hold, or be willing to obtain, the following:

• Current and valid paid Working with Children Check (required prior to commencement)
• First Aid Certificate (required within 12 months of commencement)
• Justice of the Peace (required within 12 months of commencement)

What's Next?

If you are committed to organising programs and events that meet the diverse needs and interests of seniors across the library service, we encourage you to apply by completing the application form below and uploading a copy of your resume and cover letter. 

Your candidate suitability is determined by your responses to the selection criteria questions, for more information on how to address the selection criteria please visit our How to apply page.

Pre-Employment Screening

Please note, prior to an offer of employment being made, recommended candidates will be required to undertake a medical assessment (including drug and alcohol testing) and other pre-employment checks, such as references, employment history checks, working with children checks or a criminal record check.

About Us

At Cessnock City Council our success is built by our people and core values. We offer you a direct connection to the community, providing opportunities to both inspire growth and sustainability in our diverse region. We're committed to building a passionate and inclusive workforce. 

We are committed to the value of respect, and we strive to have an inclusive workforce that is reflective of the diverse populations we serve. We welcome applications from qualified individuals of all ages and genders, Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, the LGBTQIA+ community, veterans and people with disabilities.

We partner with the Veterans Employment Program and the NSW Government to implement recruitment practices dedicated to supporting veterans to pursue a career in local government. Our aim is to support veterans finding suitable, sustainable and meaningful employment.

There are options available to request adjustments. If you need any adjustments to be made to the recruitment process or if you would like to discuss any accessibility requirements, please contact recruitment@cessnock.nsw.gov.au for a confidential discussion.

Applications Close: Thursday 31 October 2024 at 11.30pm

Who to Contact: Rose-marie Walters, Library Services Coordinator on (02) 4993 4395 | APPLY HERE

You must have the right to live and work in Australia to apply for this position.

Guided by staff values of integrity, respect, teamwork, accountability and excellence, Cessnock City Council is indeed an attractive, thriving Council and employer of choice.

Team Leader Library Research and Community History

Job No: GR400596 | Location: Hurstville

Georges River Council has an exciting opportunity for a Team Leader Library Research and Community History to join our team, based in Hurstville.

The research and Community History team is responsible for the delivery of a community history service for internal and external customers that is innovative, informative, and effective, and the management of the Local Studies collection and archive. 

About the Role

As a team leader within our Cultural Engagement & Library Services Business Unit, you will contribute to the efficient and effective operations of Georges River Libraries, delivering high-quality, customer-focused services, research, programs and collections. 

In this role you will combine your research and local studies expertise with your leadership skills to lead and mentor your team in the delivery of research services and the collection and preservation of the community history of the Georges River area. You will also work in partnership with other library teams, Council departments and community stakeholders to ensure open access to Local Studies collections and information resources.

This role is primarily based at Hurstville Library and will involve other locations as required.
What we Offer

• Permanent, Full time - 70 hours per fortnight 
• Full time salary from $87,770.80 - $101,695.64 per annum plus 11.5% superannuation (dependent on the skills, qualifications and relevant experience of the suitable candidate)
• 9-day fortnight subject to operational requirements
• Health and Wellbeing paid leave
• Fitness Passport Program offering discounted membership for you and your family to selected facilities
• Employee Assistance Program
• Salary Packaging Options
• Sponsored Study Program
• Parental Leave and Support
• Employee Rewards Program
• Ongoing Education and Resources

The successful candidate will have

• Tertiary qualifications in Library and Information Science or equivalent.
• Current Working with Children’s Check.
• Current NSW Drivers Licence (Class C).
• Demonstrated high level skills and experience in leading and providing research or local studies services in public libraries or equivalent organisations.
• Demonstrated experience and proficient use of technology and digital resources, including library management systems, online databases and digitisation methods.
• Demonstrated high level skills in content creation and collection management.
• Strong commitment and proven ability to deliver a high quality, customer focused library service. 
• Demonstrated analytical, time management, organisational, financial, project management and creative problem-solving skills. 
• Demonstrated experience in supervising a team, including an ability to provide performance feedback, guide others through change and implement innovative approaches.
• Highly developed oral and written communication and interpersonal skills, including effective negotiation, consultation and consensus building. 
• Demonstrated experience using Microsoft Office Suite as well as content management systems and technology in a public library or equivalent setting.

Desirable

• Qualification, or specialisation, in History, Applied Research, Records and Archive Management
•  Knowledge of the Georges River Local Government Area
•  Experience working with a multicultural client base 
•  Experience in conducting oral histories and public program

We are also excited to announce three new positions in our Research and Community History team. This is a rare opportunity to join a high performing team and really make the role your own.

We are also currently seeking the following roles to join the Library Officer Research and Community History:

• Library Officer Research and Community History
• Librarian Research and Community History 

If you have made a positive commitment to further your career and you possess the attributes located in the complete Position Description essential criteria, then please submit your application today. Applicants are asked to ensure that they provide responses to the targeted questions, failure to do so may result in your application not being considered.

If you would like further information on this role, please contact Steph Gildaly, Coordinator Library Operations on 02 9330 6012.

Applications must be completed and submitted via our website - APPLY HERE. Closing Date: Friday, 25 October 2024, at 11.59 PM AEST.

Offers of employment at Georges River Council are contingent upon satisfactory results of a thorough background check.

Georges River Council aims to be a leading, people-focused organisation delivering outstanding results for our community and city. We foster our values of Accountability, Professionalism, Unity and Honesty and take pride in promoting the image of Council in the community.

We are committed to building a workplace culture that values diversity and inclusion, and welcome applications from Aboriginal and Torres Strait Islander people, workers of all ages, people with disabilities, people who identify as LGBTQIA+ and those from culturally and linguistically diverse backgrounds.

At Georges River Council we are committed to putting children first and championing child safety within our community. We actively advocate for the rights of children and young people and will uphold our commitment as a child safe organisation.

Please note you must be an Australian or New Zealand citizen or a permanent resident or have unlimited working rights (with no Visa restrictions) in Australia to apply for this position.

Librarian Research and Community History

Job No: GR400599 | Location: Hurstville

Georges River Council has an excellent opportunity for a Librarian Research and Community History to join our team, based in Hurstville.

The Research and Community History team is responsible for the delivery of a community history service for internal and external customers and the management of the Local Studies collection and archive.

About the Role

The purpose of the Librarian Research and Community History is to develop and deliver research, training, programs, collections and other services to preserve the community history of the Georges River area. To work in partnership with other library teams, Council departments and community stakeholders to develop and ensure open access to Local Studies collections and information resources.   

In this role you will:

• Deliver programs, training and general library duties at all Council libraries and other locations as required
• Undertake research, prepare reports, presentations, proposals and project plans
• Create and curate original content relating to community history for the Local Studies Collection, website, social media, publications and events
• Assist the ongoing maintenance of the Local Studies collection, Local Studies Management Plan and Disaster Preparedness Plan
• Establish, develop and maintain relationships with key stakeholders within Council and the community to collect and preserve the history of the Georges River area

What we can offer you

• Permanent, Full time - 70 hours per fortnight
• Full time equivalent salary from $81,546.21 - $94,483.59 per annum plus 11.5% superannuation  (dependant on the skills, qualifications and relevant experience of the suitable candidate) 
• Option to work a 9-day fortnight (subject to operational requirements)
• Health and Wellbeing paid leave.
• Fitness Passport Program offering discounted membership for you and your family to selected facilities
• Employee Assistance Program
• Salary Packaging Options
• Sponsored Study Program
• Parental Leave and Support
• Employee Rewards Program
• Ongoing Education and Resources

The successful candidate will have

• Tertiary qualifications in Library and Information Studies at librarian level, or an equivalent qualification, or working towards gaining qualifications
• Current Working with Children’s Check
• Demonstrated high level skills and experience in providing research or local studies services in public libraries or equivalent organisations
• Demonstrated skills in content creation and collection management
• Demonstrated high level skills and experience in providing research, including the proficient use of technology and digital resources
• Demonstrated high level skills and experience in providing quality customer service and working with customers from diverse backgrounds
• Demonstrated high level skills in written and verbal communication including effective business and historical writing, delivering presentations and training
• Demonstrated high level skills and experience in efficient time management, project planning and problem solving
• Demonstrated experience and consultation skills in building relationships with internal and external stakeholders

Desirable

• Qualification, or specialisation, in History, Applied Research, Records and Archive Management
• Knowledge of Georges River Local Government Area
• Proficiency in speaking a community language 
• Experience in conducting oral histories and public programs

We are also excited to announce three new positions in our Research and Community History team. This is a rare opportunity to join a high performing team and really make the role your own.

We are also currently seeking the following roles to join the Library Officer Research and Community History:

• Team Leader Research and Community History 
• Library Officer Research and Community History 

If you have made a positive commitment to further your career and you possess the attributes located in the Position Description essential criteria, then please submit your application today. Applicants are asked to ensure that they provide responses to the targeted questions, failure to do so may result in your application not being considered.

If you would like further information on this role, please contact Steph Gildaly, Coordinator Library Operations on 02 9330 6012. 

Applications must be completed and submitted via our website - APPLY HERE. Closing Date: Friday 25 October 2024 at 11.59 PM AEST.

Offers of employment at Georges River Council are contingent upon satisfactory results of a thorough background check.

Georges River Council aims to be a leading, people-focused organisation delivering outstanding results for our community and city. We foster our values of Accountability, Professionalism, Unity and Honesty and take pride in promoting the image of Council in the community.

We are committed to building a workplace culture that values diversity and inclusion, and welcome applications from Aboriginal and Torres Strait Islander people, workers of all ages, people with disabilities, people who identify as LGBTIQIA+ and those from culturally and linguistically diverse backgrounds.

At Georges River Council we are committed to putting children first and championing child safety within our community. We actively advocate for the rights of children and young people and will uphold our commitment as a child safe organisation.

Please note you must be an Australian or New Zealand citizen or a permanent resident or have unlimited working rights (with no Visa restrictions) in Australia to apply for this position.