Library Assistant (Theodore)

Vacancy Reference Number: VRN24/25-038

Department: Corporate and Community Services

Location: Theodore

Employment Status: Casual

Remuneration: $45.4070 an hour

Level 2 LGIA Stream A

Recruitment Commences: 3 October 2024

Recruitment Closes: 17 October 2024

TO APPLY

Submit the following documentation via email or in person:

• Application for Employment
• Cover Letter
• Resume
• Copies of any relevant Qualification/Tickets/Licences are required to be submitted (please also include details in the application form)

Your Cover Letter should outline qualifications, education and licences as well as abilities, skills and knowledge found on page two of the Position Description. Ensure you provide relevant examples where you have demonstrated your ability to perform the duties and responsibilities required in the Position Description.

Email: enquiries@banana.qld.gov.au

In person: Banana Shire Council Admin Office, 62 Valentine Plains Road, Biloela

Application Pack is attached above under Download\s or here

Library Technician - Community Learning, Local History

Job No: BC2990 | Location: Blacktown, NSW

Blacktown is a vibrant city located in the very heart of Greater Sydney, halfway between Sydney City and the Blue Mountains. It is a city of ambition and excitement. With a total of 54 residential suburbs, and population of 435,000 coming from more than 180 different birthplaces, Blacktown City is one of the most diverse communities in Australia.

Working in Blacktown City provides a wealth of professional opportunities. Blacktown City Council is the largest council in New South Wales, 4th largest in Australia and a leader in the development of the western Sydney region. With almost unmatched growth expected over the next 25 years, we are on an exciting journey of transformation to prepare for a population of more than 644,000. There has never been a more exciting time to join one of Sydney’s most dynamic and high-performing councils as we continue to deliver outstanding levels of service for our proud and diverse community and prepare our great city for the future.

Blacktown City Council strives to be an inclusive workplace for all people. We welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, the LGBTIQ+ community, veterans and people with disabilities.

About the opportunity

We are seeking an energetic and motivated Library Technician to join the Community Learning Team on a permanent, full-time basis.

It is essential to have excellent written and verbal communication skills, play a key role in promoting library print and digital resources, and enhance customer experience and digital engagement.

Leadership as well as team contribution are important to the success of this role, as well as having suitable experience in a public library setting. 

About Blacktown City Libraries

We have 7 community libraries across our local government area, including Blacktown, Mount Druitt, Stanhope Gardens, Riverstone, Lalor Park, a temporary library at Marsden Park, and our mobile library service.

We offer a wide range of services to our community including but not limited to, borrowing services, a digital library, study support services, technology workshops, and multicultural, children and youth services. We pride ourselves on providing high-quality customer services, creating places for people to come together to learn and connect with one another and our resources.

If you would like to know more about Blacktown City Libraries, please visit our website.

Qualifications and experience

Essential:

• Library Technician Diploma, Associate Diploma or equivalent, as recognised by the Australian Library and Information Association (ALIA)
• Suitable library experience
• Demonstrated strong commitment to a customer-focused service
• Excellent communication skills, both oral and written
• Demonstrated ability to work within a team environment and independently
• Well-developed problem-solving skills
• Demonstrated high level of skill in digital literacy
• Working with Children Check (WWCC).

Desirable:

• Class C driver's licence
• First aid certification
• Ability to speak a community language.

Remuneration and benefits

The salary and conditions of employment are in accordance with Blacktown City Council’s Enterprise Agreement.

• Entry level for this position starts at $1,265.47 per week
• 35-hour working week 
• Opportunity to participate in Council's flextime arrangement
• Employee benefits such as leave entitlements (where applicable), 11.5% employer contribution payable to your nominated superannuation fund, Fitness Passport, gym membership discounts, and social clubs.

This position has been identified as child related work, in accordance with the Child Protection (Working with Children) Regulation 2013. Therefore, your application must include a Working with Children Check (WWCC) number. For further information, go to https://www.service.nsw.gov.au/transaction/apply-for-a-working-with-children-check.

Our commitment to safety

Blacktown City Council is committed to safety. We have introduced alcohol and other drug testing at the pre-employment phase, and via a series of random and cause testing.

We are a child safe organisation that supports and promotes the safety, wellbeing and empowerment of children.

Position description 

Click here to view or download the position description.

Apply now using our fast and easy-to-use online application process:

1. Have your resume and any other relevant documentation ready to attach. 
2. Have a personal email address ready to use and complete your application without 'logging out' of the system.
3. Review the questions and decide on your responses before commencing your application.
4. APPLY here with Council

Best of luck.

Closing date:           Friday 18 October 2024, 11.59 pm    

Contact officer:       Mary Ternes on 0427 970 314 
 

Senior Librarian/Shift Leader - Outreach Services

Lane Cove, Australia | Reference: 6666782

• Permanent Part-Time
• 21 hours per week (Tuesday, Wednesday, Thursday)
• Interesting and varied part-time role
• Great team

Are you looking for an opportunity to be part of an innovative Council seeking to make a positive difference in the community you support? We have an exciting opportunity to for a motivated and experienced Librarian to join our team.

Located on the lower North Shore, our leafy suburbs have a vibrant and diverse village atmosphere. We aim to provide "best value" services and facilities to the community whilst ensuring a sustainable future.

If you are open to fresh ideas, committed to progressing new initiatives and driven to provide the very best service to our community, we want to hear from you.

About the Role

This role will be responsible for supervising the Library during rostered shifts, managing the Home Library Service, Large Print collection management and co-ordinating the Library volunteer program.

About You

The successful candidate will have:

• A Bachelor Degree or Graduate Diploma in Librarianship/Information Science or equivalent, providing eligibility for Associate membership of ALIA
• Demonstrated commitment to high quality customer service
• Ability to work shifts in the evening and on the weekend, as required
• A current C Class Driver's Licence
• A current Police Check
• A Current Paid Worker - Working with Children Check Clearance (NSW)

What we Offer

We hire great people with a wide variety of skills, experience and backgrounds maintaining always that inclusion and diversity lie at the heart of what we do. For those who join us we offer:

• Varied lifestyle benefits programs including:
  • an employee wellness program and discounted gym memberships
• Annual performance bonuses and salary review
• Extensive career development and training opportunities

To Apply

Click on the "apply now" button to be redirected to our careers page where you can download and read a copy of the Position Description and address the selection criteria in your online application.

For further information about the role, please contact Jillian Yau or Karen Mitchell on (02) 9911 3634

Salary range -Up to $107K per annum (pro rata) (incl. super) dependent on the skills, qualifications and relevant

APPLICATIONS CLOSE SUNDAY 13 OCTOBER 2024 at 10PM

This position requires applicants to be suitably immunised. As part of our pre-employment process, preferred candidates are required to provide proof of COVID 19 vaccination status

Applications Close: 13 Oct 2024

Apply Now | Download PD

Library Officer - Weekends

Lane Cove, Australia | Reference: 6676421

• Permanent Part-Time
• 8 hours per week (Saturday afternoon & Sunday)
• Great team

Are you looking for an opportunity to be part of an innovative Council seeking to make a positive difference in the community you support? We have an exciting opportunity for a motivated and experienced Library Officer to join our team.

Located on the lower North Shore, our leafy suburbs have a vibrant and diverse village atmosphere. We aim to provide "best value" services and facilities to the community whilst ensuring a sustainable future.

If you are open to fresh ideas, committed to progressing new initiatives and driven to provide the very best service to our community, we want to hear from you.

About the Role

This role will assist in the provision of quality customer service at Lane Cove Library.

About You

The successful candidate will have:

• Diploma of Library/Information Services or equivalent Library qualification
• Demonstrated commitment to high level customer service
• Proven knowledge of relevant library technologies and equipment, e.g makerspace equipment, databases and eResources
• Demonstrated Readers Advisor skills - Adult and Children
• Ability to work weekends - Saturday PM and Sunday

What we Offer

We hire great people with a wide variety of skills, experience and backgrounds maintaining always that inclusion and diversity lie at the heart of what we do. For those who join us we offer:

• Annual performance bonuses and salary review
• Extensive career development and training opportunities

To Apply

Click on the "apply now" button to be redirected to our careers page where you can download and read a copy of the Position Description and address the selection criteria in your online application.

For further information about the role, please contact Sara Mills on (02) 9911 3634.

Salary range - Up to $92K per annum (pro rata) (incl. super) dependent on the skills, qualifications and relevant experience of the suitable candidate.

APPLICATIONS CLOSE 23rd October 2024 at 10PM

This position requires applicants to be suitably immunised. As part of our pre-employment process, preferred candidates are required to provide proof of COVID 19 vaccination status

Applications Close: 23 Oct 2024

Apply Now | Download PD

Customer Services Library Assistant

Reference Number: 2024-91 | Closing Date: 27-10-2024

Full-time permanent position

Salary: $2,210 to $2,463 per fortnight (based on 70 hours per fortnight) plus superannuation and a nine day fortnight.   

Please see the roster available at hornsby.nsw.gov.au/careers

Appointed rate of pay in this range will be based on skills, qualifications and experience.

Wanting to start your library career or looking to re-join the work force?

This position offers a challenging and rewarding opportunity for a customer focused, flexible and organised person who loves problem solving to join our customer service team.

About us

Hornsby Shire is located on Sydney's upper north shore, approximately 25 kilometres north of the CBD. Known as the ‘Bushland Shire’, our local government area is characterised by bushland comprising national park, major waterways, natural reserves and rural landscape. The rest of the Shire combines urban, rural and open spaces.

About the role

In your new role, you will be part of a customer focused team that supports library and information services to Hornsby Shire community by assisting with the provision of efficient and effective information and circulation services.

This is an operational position that relies heavily on teamwork and requires that work be prioritised according to customer need.

The Customer Services Library Assistant position has the following major components:

· Provision of quality customer services
· Provision of efficient circulation services
· Maintenance of collection and facilities
· Support of library services and programs across the library network

About you

The Customer Services Library Assistant position requires an enthusiastic, customer oriented person who has good communication skills. Current enrolment in an approved course in Library Studies is the minimum qualification for the position. The ability to be an effective member of a team is critical to the success of this role as is accuracy and attention to detail and the ability to meet deadlines.

In your new role you will;
* Be interested in assisting the community
* Be flexible and co-operative approach to work with good problem solving skills
* Have enthusiasm for working in a public library
* Have a commitment to continuous learning

The Customer Services Library Assistant is primarily based at Hornsby Library and may be required to work at other branch libraries. 

Current enrolment in an approved course in Library Studies is the minimum qualification for this position.

A current Working with Children check is required.

Please note that unsuccessful applicants deemed suitable in the recruitment process may be considered for a casual position.

Benefits of Working with Us!

We pride ourselves on having a fantastic culture with a genuine appreciation for work-life balance. Visit hornsby.nsw.gov.au/careers and click on "what we offer" to learn about the wonderful benefits available at Hornsby Council.

Please note that double vaccination is required to work in this position and to attend an interview.

For further information, please contact Sharon Lee, Customer Services Co-ordinator, on (02) 9847 6805

Closing date: 27 October 2024 at 11.30pm

[ View The Job Description ]
[ Preview The Position Requirements ]
[ Roster ]
[ WHS Responsibilities Matrix ]

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Library Officer, Customer Service

Reference Number: S100-24-1121

Closing Date: 18-10-2024

Employment Type: Permanent Full Time

• Permanent, Full Time
• 35 hours per week
• Salary: $76,942 - $88,484 p.a., plus 11.5% Superannuation,

About Us
Waverley is a diverse and innovative Council located in the heart of Sydney's Eastern Suburbs. With a broad range of services, programs and initiatives, Waverley is one of the leading local government areas in NSW. Taking in some of Sydney's most beautiful beaches including the world famous Bondi Beach, and encompassing part of Sydney's global economic corridor at Bondi Junction, Waverley Council is an amazing place to broaden your career.

Benefits of Working at Waverley

• Professional development opportunities
• Flexible working conditions, family friendly policies and other great employee benefits
• Health and Wellbeing support with Employee Assistance Program, yearly flu shots, yearly skin checks, weekly yoga classes and discounted gym membership through Fitness Passport
• Active Social Club

The Role
To provide efficient and effective delivery of library services to meet the needs of the community. This includes performing a range of library, customer service and administrative tasks that support the effective operation of the library. Assist in the design, development and implementation of new or upgraded finance systems to ensure seamless integration with other finance and business systems and business processes.

• Provide high-quality customer service across all library service points.
• Assist with the day-to-day operations of the library service points and general enquiries.
• Assist with the shelving, display, and general maintenance of library collections.
• Instruct and assist customers in the use of library resources and technologies.
• Provide support for library projects, deliver programs and assist with other duties as directed by supervisors.

 About You

• Diploma or Certificate IV in Library Studies or equivalent or studying towards.
• Proven experience in a customer-facing role and an enthusiastic approach to working with the community.
• Experience working in a Library environment.
• Demonstrated technology skills and a high level of digital literacy.
• Demonstrated excellent interpersonal skills with sound conflict resolution skills

Please refer to the position description for detailed information on the position and required skills and experience. For more information contact Corinna Pierce, Library Manager - corinna.pierce@waverley.nsw.gov.au

Waverley Council is committed to providing equal employment opportunities to all candidates. We encourage applications from people from diverse groups, including, but not limited to, Aboriginal and Torres Strait Island people; people from culturally diverse backgrounds; young people; older workers; people with disabilities; LGBTQIA+; and other minority groups. If you require accommodations or assistance during the application process, please don’t hesitate to reach out to our People and Culture team at recruitment@waverley.nsw.gov.au

[ View The Job Description ]

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Team Leader, Library Technology

Reference Number: S100-24-1123

Closing Date: 25-10-2024

Employment Type: Permanent Full Time

• Permanent, Full Time
• 35 hours per week
• Salary: $92,107 – $105,923 p.a., plus 11.5% Superannuation,

About Us
Waverley is a diverse and innovative Council located in the heart of Sydney's Eastern Suburbs. With a broad range of services, programs and initiatives, Waverley is one of the leading local government areas in NSW. Taking in some of Sydney's most beautiful beaches including the world famous Bondi Beach, and encompassing part of Sydney's global economic corridor at Bondi Junction, Waverley Council is an amazing place to broaden your career.

Benefits of Working at Waverley

• Professional development opportunities
• Flexible working conditions, family friendly policies and other great employee benefits
• Health and Wellbeing support with Employee Assistance Program, yearly flu shots, yearly skin checks, weekly yoga classes and discounted gym membership through Fitness Passport
• Active Social Club

The Role
To manage library technology and contribute to the development and delivery of service excellence.

• Liaise with Council IT and external vendors to successfully implement and operate library technology.
• Implement service improvement projects relating to improved workflows and service delivery.
• Identify needs and gaps in technology awareness and application and make recommendations.
• Lead and manage the service points of library public areas to deliver responsive, high-quality, friendly and efficient services.
• As part of the Library Leadership Team, review, evaluate and plan library services appropriately to cater for community needs and in line with Council's plans and objectives.

About You

• Tertiary qualification in Library and Information Studies or other relevant area of study/experience.
• Experience in collection management, budget management, project management and staff supervision, with proven capacity to lead and develop staff within a library environment.
• Demonstrated experience in collection management.
• Strong technical skills and a high level of digital literacy.
• Proven ability to embrace change and engage, lead and inspire others to achieve outcomes for the benefit of the organisation and community. 

Please refer to the position description for detailed information on the position and required skills and experience. For more information contact Corinna Pierce, Library Manager - corinna.pierce@waverley.nsw.gov.au

Waverley Council is committed to providing equal employment opportunities to all candidates. We encourage applications from people from diverse groups, including, but not limited to, Aboriginal and Torres Strait Island people; people from culturally diverse backgrounds; young people; older workers; people with disabilities; LGBTQIA+; and other minority groups. If you require accommodations or assistance during the application process, please don’t hesitate to reach out to our People and Culture team at recruitment@waverley.nsw.gov.au

[ View The Job Description ]

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Team Leader, Library Collections

Reference Number: S100-24-1122

Closing Date: 27-11-2024

Employment Type: Permanent Full Time

• Permanent, Full Time
• 35 hours per week
• Salary: $92,107 – $105,923 p.a., plus 11.5% Superannuation,

About Us
Waverley is a diverse and innovative Council located in the heart of Sydney's Eastern Suburbs. With a broad range of services, programs and initiatives, Waverley is one of the leading local government areas in NSW. Taking in some of Sydney's most beautiful beaches including the world famous Bondi Beach, and encompassing part of Sydney's global economic corridor at Bondi Junction, Waverley Council is an amazing place to broaden your career.

Benefits of Working at Waverley

• Professional development opportunities
• Flexible working conditions, family friendly policies and other great employee benefits
• Health and Wellbeing support with Employee Assistance Program, yearly flu shots, yearly skin checks, weekly yoga classes and discounted gym membership through Fitness Passport
• Active Social Club

The Role
To lead and manage the library Collections team and contribute to the development and delivery of service excellence.

• Manage the library's physical and digital collections.
• Lead and manage the service points of library public areas to deliver responsive, high-quality, friendly and efficient services.
• As part of the Library Leadership Team, review, evaluate and plan library services appropriately to cater for community needs and in line with Council's plans and objectives.
• Deliver and develop library plans, processes, procedures and activities.
• Lead and manage library employees in a positive manner that promotes high performance

About You

• Tertiary qualification in Library and Information Studies or other relevant area of study/experience.
• Experience in collection management, budget management, project management and staff supervision, with proven capacity to lead and develop staff within a library environment.
• Demonstrated experience in collection management.
• Strong technical skills and a high level of digital literacy.
• Proven ability to embrace change and engage, lead and inspire others to achieve outcomes for the benefit of the organisation and community.

Please refer to the position description for detailed information on the position and required skills and experience. For more information contact Corinna Pierce, Library Manager - corinna.pierce@waverley.nsw.gov.au

Waverley Council is committed to providing equal employment opportunities to all candidates. We encourage applications from people from diverse groups, including, but not limited to, Aboriginal and Torres Strait Island people; people from culturally diverse backgrounds; young people; older workers; people with disabilities; LGBTQIA+; and other minority groups. If you require accommodations or assistance during the application process, please don’t hesitate to reach out to our People and Culture team at recruitment@waverley.nsw.gov.au

[ View The Job Description ]

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Library Technician - Customer Service

Job No: BC2988 | Location: Blacktown, NSW

Blacktown is a vibrant city located in the very heart of Greater Sydney, halfway between Sydney City and the Blue Mountains. It is a city of ambition and excitement. With a total of 54 residential suburbs, and population of 435,000 coming from more than 180 different birthplaces, Blacktown City is one of the most diverse communities in Australia.

Working in Blacktown City provides a wealth of professional opportunities. Blacktown City Council is the largest council in New South Wales, 4th largest in Australia and a leader in the development of the western Sydney region. With almost unmatched growth expected over the next 25 years, we are on an exciting journey of transformation to prepare for a population of more than 644,000. There has never been a more exciting time to join one of Sydney’s most dynamic and high-performing councils as we continue to deliver outstanding levels of service for our proud and diverse community and prepare our great city for the future.

Blacktown City Council strives to be an inclusive workplace for all people. We welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, the LGBTIQ+ community, veterans and people with disabilities.

About Blacktown City Libraries

We have 7 community libraries across our local government area, including Blacktown, Mount Druitt, Stanhope Gardens, Riverstone, Lalor Park, a temporary library at Marsden Park, and our mobile library service.

We offer a wide range of services to our community including but not limited to, borrowing services, a digital library, study support services, technology workshops, and multicultural, children and youth services. We pride ourselves on providing high-quality customer services, creating places for people to come together to learn and connect with one another and our resources.

If you would like to know more about Blacktown City Libraries, please visit our website.

About the opportunity

We are seeking 2 motivated Library Technicians to join our team on a permanent, part-time basis:

• 1 x Permanent, part-time Library Technician, Max Webber Library
• 1 x Permanent, part-time Library Technician, Mt Druitt Library

Both positions are 20-hours per week, and include a weekend shift. Our Customer Service team provides positive customer experiences and a welcoming environment for library visitors.

Successful applicants will:

• Provide outstanding customer service
• Deliver high quality community-focused programs
• Work closely with colleagues
• Help customers to access the full range of library services.

If you are a skilled communicator and enjoy helping people, this is the role for you!

You also need well-developed technology skills, a valid Working with Children Check and a Class C driver's licence. Good knowledge of cultural trends is also advantageous.   

Qualifications and experience

Essential:

• Library Technician Diploma, Associate Diploma or equivalent, as recognised by the Australian Library and Information Association (ALIA)
• Previous library experience
• Demonstrated strong commitment to a customer focused service
• Excellent communication skills, both oral and written
• Demonstrated ability to work within a team environment and independently
• Well-developed problem-solving skills
• Relevant computer skills
• Current class C driver’s licence
• Working with Children Check number.

Desirable:

• First aid certification
• Ability to speak a community language.

Remuneration and benefits

The salary and conditions of employment are in accordance with Blacktown City Council’s Enterprise Agreement.

• Entry level for this position starts at $1,265.47 per week, pro-rata
• 20-hour working week 
• Opportunity to participate in Council's flextime arrangement
• Employee benefits such as leave entitlements (where applicable), 11.5% employer contribution payable to your nominated superannuation fund, Fitness Passport, gym membership discounts, and social clubs.

This position has been identified as child related work, in accordance with the Child Protection (Working with Children) Regulation 2013. Therefore, your application must include a Working with Children Check (WWCC) number. For further information, go to https://www.service.nsw.gov.au/transaction/apply-for-a-working-with-children-check.

Our commitment to safety

Blacktown City Council is committed to safety. We have introduced alcohol and other drug testing at the pre-employment phase, and via a series of random and cause testing.

We are a child safe organisation that supports and promotes the safety, wellbeing and empowerment of children.

Position description 

Click here to view or download the position description.           

  Apply now using our fast and easy-to-use online application process:

1. Have your resume and any other relevant documentation ready to attach. 
2. Have a personal email address ready to use and complete your application without 'logging out' of the system.
3. Review the questions and decide on your responses before commencing your application.
4. APPLY on Council Website

Best of luck.

Closing date:           Friday 18 October 2024, 11.59 pm    

Contact officer:       Leanne Jimenez on (02) 9839 6648

APPLY on Council Website

Customer Experience Officer

Have a positive impact on the Darebin community in this dynamic role supporting the continuous improvement of library customer experience. Develop, deliver and evaluate a proactive customer experience through effective processes, initiatives and staff training and induction.

Supervising others, the position will deliver high-quality customer service and programs at Council’s library facilities that are responsive to community needs. The position will undertake shifts in accordance with Library needs.

Darebin Libraries provides equitable and easy access to information, support, facilities, technology and programs that range from improving personal wellbeing to tackling climate change to educating the community about the safe use of technology. We aim to enrich the lives of our diverse community and create opportunities for their lifelong learning.

• Permanent, Full time (including fortnightly RDO)
• $80,961 p/a plus super
• Opportunities for higher duties and secondments into different roles
• Library branches are easy to get to via public transport, bicycle or car.

At Darebin, diversity, equity, and inclusion are at the core of how we work. Our commitment to these values is unwavering, they are central to our mission, to our impact and to help us better serve our community. We know that having varied perspectives and lived experiences helps generate better ideas to enable a diverse, inclusive and connected community.

About Darebin City Council
Located in Melbourne’s northern suburbs, Darebin City Council is home to one of the largest, most diverse communities in terms of culture, language, religion, socio-economic background, occupation, and housing needs. The city has one of the largest populations of Aboriginal and Torres Strait Islander residents in metropolitan Melbourne. Our Vision is for a community that works together to advance community life.

About the Role
As member of the Customer Experience team this role has both a focus on the continuous improvement of library customer experience and supervising three direct reports. To do this you will be responsible to:

• Develop, plan, deliver, facilitate and evaluate customer service training and induction programs to ensure staff across the library service have the skills and knowledge to provide quality customer service, resulting in a positive and consistent experience for the community.
• Utilise user/customer experience design principles to develop initiatives and proposals to enhance our libraries to be inclusive and welcoming spaces.
• Identify, develop and implement opportunities to deliver customer service that meets diverse community and accessibility needs, including people with a disability, neurodiverse people, and individuals with diverse communication needs.
• Provide leadership and supervision to Libraries After Dark Officers x 2,Customer Service Contact Officer and work experience students.
• Undertake rostered front of house customer service shifts across Darebin Libraries’ branches including working one evening shift per week and a minimum of one rostered Saturday and Sunday shift in each 8-week cycle

Skills & Experience
The successful applicant will be able to demonstrate:

• Degree qualification in the field approved by the Australian Library and Information Association (ALIA) or in a field relevant to position requirements, with some relevant experience, or Diploma level with extensive experience.
• Sound knowledge of user experience and customer experience design principles.
• Experience working with a diverse range of customers with varying needs.
• Confidence and capability in training groups and individuals in online and face-to-face environments.
• A current employee Working with Children Card.
• A current Victorian Driver’s Licence is desirable (public transport available).

Culture
As a progressive leader in Local Government, Darebin City Council is passionate about social inclusion, sustainability, engagement and service excellence. We are proud of the diversity of our workforce and recognise the strength this provides in meeting the needs of the community we serve. We are committed to upholding a positive and supportive work environment that values the contribution of all employees and treats all employees with dignity and respect.

Benefits
Darebin offers a range of benefits to our employees including opportunities for personal and professional development, flexible work practices, Employee Assistance Program, recognition and reward program - Appreciate Great and a variety of generous paid and unpaid leave options.

How to Apply
Darebin encourages applications from candidates of all backgrounds, including Aboriginal and Torres Strait Islander peoples and people of colour. We value people of all abilities and diversity of culture, faith, gender identity and sexual orientation. We welcome unique contributions and perspectives of all people to ensure our workforce is representative of the communities we work with and live in.

If this sounds like the right opportunity for you, please submit your application including a resume, and addressing all Key Selection Criteria in the Position Description your cover letter.

We’re also happy to adjust our recruitment process to support your accessibility needs.

Contact Leilani Landeryou, Team Leader Customer Experience on 03 8470 8741 for a confidential discussion.

Applications close on Monday 14 October at 11.30pm | APPLY on Council Website

Darebin is committed to providing a safe working environment that embraces and values child safety, and thorough ‘Safety Screening’ processes apply. To work at Darebin City Council, you will be required to supply proof of work rights, a Victorian Employee Working with Children Check and comply with Child Safety standards. All employees are required to undertake an Australian Criminal History Check and may be required to complete a Functional Health Assessment. Council requires all employees to be fully vaccinated against COVID-19 as outlined in the Staff Covid-19 Vaccination Policy.

Position Description