Library Operations Supervisor

Join a dynamic, diverse, and future-focused local authority

Up to 12 months, fixed-term contract for parental leave cover, working 14 hours a week.

Salary from $98,253.43 to $ 105,920.68 p.a., pro rata. plus 11.5% Superannuation

Join the Libraries team at Willoughby City Council!

About us

When you join Willoughby City Council you join a close-knit team with a big impact. We are dynamic, diverse and future-focused. We value team players who are willing to roll up their sleeves and get the job done. We serve the community and make it our job to make people’s lives better. It’s all in a day’s work.

You’ll have the freedom to grow in your career alongside likeminded people who will support you every step of the way. You’ll be part of our transformation as a Council and shape the future for the residents of Willoughby. And you’ll do it all from a thriving hub in Sydney, in the culturally-rich area we are so proud to call home.

About you

You’re looking for a role with purpose, one where you can make a meaningful difference. You have so much to offer. And we can see that. As much as you bring to the table, we provide you with the support you need to accelerate your career growth.

We are constantly evolving… and that change brings with it new directions, skillsets and thinking for you to embrace. Through collaboration and projects across the organisation, you will have incredible opportunities come your way. How far you take them, well, that’s in your hands.

No two days are the same at Willoughby City Council. In our Libraries team, you’ll need a broad set of skills and an eagerness to learn. As a customer-facing team member, you’ll respect the diversity of our community and be committed to leaving things better than you found them.

Collaboration is how we do things. We work together and always share our achievements. The work we do is important. And as a member of our team, you’ll wear that with pride.

About the role

Are you an experienced leader with a passion for library services and a flair for technology? We are looking for a Library Operations Supervisor to join our dynamic team at Willoughby City Library. If you have a strong background in administrative and IT systems, and have a drive to ensure positive customer experience, then we would love to hear from you!

In this role, you will share responsibility for overseeing the effective operation of our library systems, IT infrastructure, and administrative processes to deliver high-quality services to the community. You’ll lead the Library Operations team, manage resources, and contribute to the ongoing development of our library services in line with the Willoughby City Library Strategy 2024-2028.

This is a fixed-term contract for parental leave cover of up to 12 months. You will job-share with one other person, working 14 hours a week. The preferred working days are Mondays and one other weekday, but this can be negotiated with the right candidate.

Requirements

• Tertiary qualifications in a relevant field (e.g., Library and Information Science, Technology Management, Business Administration) or equivalent work experience.
• First Aid qualifications, or willingness to undertake training.
• Confidence with learning new processes and technologies to deliver improved outcomes. Proven experience in leading a small team to deliver outcomes.
• Strong skillset and understanding of library IT systems and administrative processes, including invoicing, payroll, and timesheets.
• Demonstrated project management skills including the ability to manage budget areas to ensure resources meet changing operational requirements.
• Good understanding of rostering and ability to implement a roster that reflects contemporary Library practice, to ensure consistent customer service and appropriate work distribution.
• Excellent customer service, negotiation, and problem-solving skills.
• Commitment to Work Health and Safety (WHS) and Equal Employment Opportunity (EEO) principles.

How to apply

Apply now to join us at Willoughby City Council where you can add value and be valued for the meaningful work you do.

https://www.willoughby.nsw.gov.au/Council/Working-with-us/Careers

Enquiries: Rebecca Browning – Libraries Manager – 0459 921 513

Applications must address all of the key criteria and responsibilities outlined in the Position Description.

Successful candidates may be required to undertake pre-employment screening including police and qualification checks.

Applications close: Sunday 9th February at 11.30 pm | APPLY

Please note recruitment activity may commence before the closing date.

When you work at Willoughby City Council, you will work with a diverse group of like-minded people who have people and the community at the forefront in everything we do.

Check out our employee benefits on our careers page to see:

• Where you can look after yourself and your loved ones
• Where you can enhance your wellbeing
• Where you can grow, develop and be part of a team

APPLY

Library Services Officers

Multiple Positions

Wollongong City Libraries (WCL) is a dynamic service of Wollongong City Council. You will play a core role in delivering on Council’s commitment to creating a community that is informed, engaged, creative and connected. You will support the creation of an Extraordinary Wollongong by delivering high quality services across WCL locations and functional areas. This includes providing direct customer service, supporting programs and services in areas such as local studies; home library; digital services; collections; adult, children and youth programs; programs and services for members of our culturally and linguistically diverse community and Aboriginal and Torres Strait Islander peoples.

Current available positions:

• 1 x 35 hours Permanent Full-Time Corrimal Library
• 1 x 15 hours Permanent Part-Time Helensburgh Library (Hours: Monday 10am-2pm, Tuesday 10am- 1pm, Wednesday 10am-2pm and Friday 9am-1pm)
• 1 x 23 hours Permanent Part-Time Unanderra and/or Dapto Library (Hours: Monday, Tuesday and Thursday 930am-5pm, Friday 930am-1pm or 130pm-5pm)
• 1 x 15 hours Permanent Part-Time Wollongong Library (Hours: Nightshift Monday, Tuesday, Thursday 5pm-830pm and Wednesday 4pm-830pm)
• 1 x 13 hours Permanent Part-Time Wollongong Library (Hours may vary depending on operational requirements: Monday, Tuesday 4 hours per day and Wednesdays 5 hours per day)

Weekend and evening work will be required. Salary from $41.08 up to $46.00 per hour, plus superannuation. (Salary package will be assessed based on skills, experience and qualifications). These positions are initially based at these libraries; however, you may be required to work across any of our seven libraries across the Wollongong Local Government Area, dependent on operational requirements. Applicants should be suitably fit to undertake the duties as outlined in the job description.

Under Part 2, Section 6 of the Child Protection (Working With Children) Act 2012, this position has been designated as requiring a paid Working With Children Check.

Interested?

Click on ‘Apply’ to complete your online application.

You will be prompted through the application to answer the essential requirements as outlined in the selection criteria - Contact Shareyne Blissett, Coordinator Library Operations North, on (02) 42278204 for questions related to the job

For questions related to submitting your application online or our recruitment process, please contact the Talent Acquisition Team on (02) 4227 7065.

Applications close 11:59pm, Wednesday 5 February 2025 | APPLY

What you will be doing

You will work collaboratively, build networks and relationships across all teams and sites as well as with the community. You may be required to work across any of our seven libraries across the Wollongong Local Government Area, dependent on operational requirements

You will be responsible for implementing Library policies and procedures and promoting diversity, inclusion and belonging for all library customers including:

• Providing a proactive and customer-focused approach to library service delivery
• Collaborating with library staff in the promotion and delivery of library programs, events and services.
• Collection maintenance and development
• Assisting customers in the use of technology and equipment
• Assisting in the implementation of the Library Strategy Wollongong-City-Libraries-Strategy-2024-2028.pdf (nsw.gov.au)

About you

Library Service Officers love engaging with the community and have a strong customer focus. Working in a library is a rewarding experience, where your enthusiastic, proactive, innovative and committed nature to a busy and ever-changing environment will thrive. You will need to possess skills and experience working in a library setting with a relevant diploma or higher-level qualification. Excellent interpersonal, customer service and verbal communication skills are important skills to possess, as well as digital literacy and experience in the digital environment. Your ability to efficiently manage time and apply organisational skills which allows you to prioritise tasks in a busy customer service environment will assist in ensuring a productive work environment. A current Working with Children Check is required in this role.

Selection Criteria

As part of your application, you will be prompted to answer questions to demonstrate your relevant skills and experience relating to the position. Please provide your responses in the text boxes provided on Step 3 of the application process.

Selection Criteria:

1. Based on the listed available positions, which role are you most interested in, noting that you may be assessed for all positions listed and will be required to work across any of our seven libraries across the Wollongong Local Government Area, dependent on operational requirements.
2. Are you available to work across all libraries, including weekend and evening shifts ?
3. Do you have recent experience working in a library setting?
4. Please detail your recent experience working in a library setting.
5. Outline the diploma or a higher-level qualification you hold, and how it is relevant to the position?
6. Describe your knowledge and experience in delivering high quality customer services in a library environment.
7. What knowledge and experience do you bring in planning and delivering library programs and events.
8. This is a child related position. Applicants over the age of 18 must have a Paid NSW Working With Children Check to be considered for this position. Please provide your paid NSW working with Children Check Clearance Number. If you don’t have one or are under 18 years of age, please let us know in the comments below. Please note: All candidates over the age of 18 who are being considered for the position will be required to obtain this as part of the preemployment check process
9. Wollongong City Council is committed to being a child safe organisation. Keeping children and young people safe is everyone’s business. What is your understanding of child protection within a library services setting

Next Steps

Get in touch for more information. Shareyne Blissett, Coordinator Library Operations North, on (02) 42278204 for questions related to the job.

All enquiries are confidential.

Applications close 11:59pm, Wednesday 5 February 2025.

How to apply:

Click apply and submit your up to date resume and answer the essential requirements of the role.

Your application will then be reviewed by a selection panel. We will keep you informed during the recruitment process to:

• Advise you of your progress through each stage;
• Explain assessments that you need to complete;
• Notify you of the outcome of your application by email or phone, and
• Provide you with feedback on your request.

For assistance in submitting your application, please contact the Talent Acquisition Team on (02) 4227 7065.

More Information

• We encourage applications from everyone regardless of gender, age, ethnicity, cultural background, faith, disability or gender identity. People with disability are encouraged to reach out so they can be supported to access adjustments in recruitment processes and in the workplace, to enable them to demonstrate their skills and capabilities to meet the requirements of the job.
• Wollongong Council adheres to the principles of a child safe organisation and is committed to the care and protection of all children and young people in the community.
• Suitable candidates may be placed on an eligibility list for future opportunities in the team, which may include full time, part time, temporary and or relief roles.
• Suitable candidates are subject to employment screening which includes reference checks, Identity and Medical History Checks, and may also include a Criminal History and Working with Children Check. Employment is subject to clearance of all these checks.

Manager, Library Services

Location: Various Locations

Positions: 1 Position

Apply with Brisbane City Council

Job no: 664876

Category: Organisational Leadership, Executive

• Lead the delivery of service excellence
• Advocate and shape a contemporary citywide library service
• Champion collaborative relationships to drive customer and business outcomes

Personnel Area: Lifestyle and Community Services

Duration: Contract 4 years  

About the role

We are seeking an exceptional leader who is not only passionate about libraries but also committed to delivering outstanding customer experiences. This is a unique opportunity for an inspiring leader to champion continuous improvement and uplift capability and performance in your people. You will excel at sharpening and enhancing performance, leading change when required while fostering operational efficiency. 

As an executive leading Brisbane's vibrant library system, you will have the opportunity to make a difference in the lives of our diverse community members. Join us in creating a values-based, inclusive, and enriching library environment for all. As an accomplished leader, you will oversee the Library Services function that provides high quality experience for visitors and residents of Brisbane. 

Reporting to the General Manager, Customer Services, your expertise in relationship management will empower you to effectively navigate and address complex challenges. As a values-driven executive leader, you possess the mindset necessary to guide your team, fostering successful collaboration with fellow executives and a wide variety of internal and external stakeholders. This opportunity will see you form part of a cohesive and collaborative executive team with a focus on public facing customer services. 

In this role, you will need to strike a balance between operational governance and strategic vision, effectively managing resources and assets. Driving initiatives and superb customer experiences, you will be responsible for leveraging cost effective technologies that drive best outcomes for the community and users of our library service. 

Your passion and expertise in creating a contemporary library service that promotes community spaces for knowledge and learning will be essential. 

What do I need to be successful? 

• demonstrated leadership acumen as a Senior Leader, with capabilities aligned to Council's Leadership Blueprint
• extensive operational proficiency in providing a modern citywide library service that ensures exceptional customer experiences.
• success in leading and motivating teams during periods of change, while driving cost-effective improvements
• achievements in cultivating high-performing teams and fostering collaborative partnerships through effective stakeholder management. 

About the Organisation  

Brisbane offers a vibrant, green, and prosperous lifestyle, fostering opportunity, innovation, and sustainability. As Australia’s largest local government, Brisbane City Council oversees assets exceeding $34 billion and manages an annual budget of $4 billion. We seek dynamic, passionate, and forward-thinking leaders to guide us in creating a successful, liveable city. Partnering with governments, peak bodies, industries, and community organisations, we aim to build a city that residents are proud of, support a thriving economy, and prepare for the Brisbane 2032 Olympic and Paralympic Games and beyond. 

Lifestyle and Community Services is responsible for providing a range of services and facilities for the residents of Brisbane and has primary responsibility for delivery contributing to two of the eight programs undertaken by Council. The division provides public-facing customer services through the award-winning Contact Centre and a network of regional customer service centres/operational bases. Operating 33 libraries, as well as management of more than 500 community facilities including sporting, cultural, and recreational facilities, the arts programs, and services supporting youth, multicultural and indigenous program. The division is also responsible for compliance and regulatory services including community safety programs, traffic management, environmental health, animal management, building compliance and the issuing of licences and permits.

Our vision is ‘Our services and facilities help foster communities which are safe, healthy, active, vibrant and inclusive - now and into the future’.

How to apply:  After perusal of the attached position description, please click on the 'I’m interested' button to complete your online application. Upload your tailored resume and covering letter (of no more than one page and addressed to Ms Jo Poloni) demonstrating your suitability to the position. Apply with Brisbane City Council

If you require more information: Jo Poloni, Talent Partner email jo.poloni@brisbane.qld.gov.au or phone (07) 3178 7783.

Application Closing Date: Friday 31st January 2025 at 11:55pm 

Brisbane City Council is a multi-award winning accessible and inclusive workplace where our people represent the diverse communities we serve, are supported, and can feel safe. Council has been awarded Employer of the Year at the National Disability Awards and has been recognised multiple times with ‘Gold Employer’ status from the Australian Workplace Equality Index for LGBTI inclusion.

Related documents

• Manager Library Services - Nov 2024
• 20170301-leadership-blueprint (2)

Apply with Brisbane City Council

Community Programs Librarian

Permanent full-time opportunity with an Annual Salary up to $80,000.00 + Superannuation

• Closing Date: 27-Jan-2025 11:30 PM
• Position Type: Full Time
• Salary: $75,000 - $80,000
• Enquiry Details: Teagan Cubbage | teagan.cubbage@bassendean.wa.gov.au

Permanent full-time opportunity

Annual Salary: Level 4, $75,000.00 - $80,000.00 + Superannuation

About the Town
Bassendean is a small local government that sits along the Derbarl Yerrigan on the traditional lands of the Whadjuk Noongar people. We employ around 150 staff in diverse teams of dedicated people who are committed to delivering a wide range of services to our community. The Town maintains strong connections to our residents and drives positive change. We strive to build a strong, liveable community for now and for the future. Although we are small in size, we are big in heart, connectedness and collaboration.

About the team
The Bassendean Memorial Library is an important community and cultural hub where people can meet and connect and enjoy a variety of programs and services. Our Library team help our community and proudly deliver programs focusing on literacy, lifelong learning and recreational needs of the community.

About the role
The role will give the successful applicant an opportunity to:

• Lead the development, preparation, and dissemination of library publications.
• Undertake regular evaluation of programs and events, adapting planning and delivery based on key findings.
• Undertake collaborative program development that meets the needs of all age groups to enhance learning opportunities, including digital literacy and STEAM (Science, Technology, Engineering, Arts and Mathematics) programs.
• Collaborate/work closely with Town employees and relevant stakeholders to deliver an integrated, creative and strategic approach to events.
• Support local history programming

About you

The successful candidate will have:

• Ability to analyse and make recommendations on strategic direction for library programs
• Demonstrated communication, customer service and interpersonal skills
• Demonstrated organisation and time management skills and the ability to plan, organise and set outcome.
• Public library experience in a programming role
• Marketing/events programming experience

All Town of Bassendean staff demonstrate our corporate values of community, respect, connection, adaptability and accountability. 

Salary and Benefits
This permanent, full-time position attracts an annual salary up to $80,000.00 per annum plus superannuation.

The Town also offers up to 4% additional superannuation (conditions apply), 17.5% leave loading, free parking, ongoing training and professional development, and up to two additional leave days per calendar year.

Working Hours
This is a permanent full-time role, 76 hours a fortnight, Monday to Friday. Flexibility options such as variable start/finish times are options and may be negotiated for this role.

The Town of Bassendean supports employees having access to flexible working arrangements to help them manage work and life responsibilities. As flexibility means different things to different people, the Town has a range of flexibility options that may be negotiated.

Would you like to know more?
Further information is available on our web site www.bassendean.wa.gov.au. For position related queries please contact Teagan Cubbage, Coordinator Library Services at teagan.cubbage@bassendean.wa.gov.au

Application close date:  Monday 27 January 2025 at 11:30 PM

Applicants are encouraged to apply as soon as possible as interviews may commence prior to the closing date and the Town reserves the right to close this advertisement before the closing date if a suitable candidate is identified. 

Cameron Woods
Chief Executive Officer 

The Town of Bassendean is proud to be an Equal Opportunity Employer committed to providing a safe and inclusive workplace that is reflective of our diverse society. We are one team – collectively our differences strengthen our organisation and deliver great local government to our community. Applications are encouraged from suitably qualified candidates from all backgrounds. 

PLEASE NOTE: APPLICATIONS CAN ONLY BE ACCEPTED FROM CANDIDATES WHO HAVE THE RELEVANT WORKING RIGHTS TO FILL THIS POSITION.

Employment Information Pack

Position Description-Community Programs Librarian

You ME and TOB

Apply Now

Branch Librarian

Community Development | Library - Osborne

Closing date: 31/01/2025

About Us 

The City’s Community Development Directorate provides a broad range of facilities, services, projects, and events that directly impact the daily lives of our 243,000 residents and visitors.

The Directorate works to develop safe and vibrant places and deliver services and facilities to support a community that is healthy, welcoming and thriving.

About the Position

We have an exciting opportunity for an experienced and passionate Branch Librarian to join the Osborne Library branch on a permanent, full-time basis. The position is responsible for branch library operations to ensure the provision of an effective and comprehensive library and information service to the community.

Key Responsibilities

The duties of the Branch Librarian will include but are not limited to:

• Contributes to the development, implementation and evaluation of innovative community development and engagement-based activities and programs targeted to local community need.
• Provide ongoing development of the library as a community space and place that supports and facilitates opportunities for literacy, lifelong learning and building capacity in the community
• Contribute to the ongoing development of library services and the Community Services Business Unit via specific project teams as required and the strategic planning process
• Provide input and feedback for all branch library staff to contribute effectively to the overall operations and ongoing development of the City of Stirling Library Service

About You

The following qualifications and experience are highly desired, but if you don’t tick all the boxes, you could still be a perfect fit for this role. Please apply, all applications will be considered.

• Tertiary qualification in Library and Information Science and Associate Membership of ALIA
• Demonstrated professional experience as a Librarian with team management capability
• A genuine commitment to the provision of high-quality customer experiences and a desire to raise the profile and perception of the City within the community
• Budgeting and financial management skills

For further information, please refer to the position description. 

What We Offer 

The City offers some great benefits including flexibility in when and where you work to ensure a work-life balance. You will also enjoy a range of other benefits including:

• Free parking and easy public transport access
• Superannuation matching of up to 6%
• Professional development opportunities, including training, memberships, and study assistance
• Excellent leave entitlements including annual leave loading and the ability to purchase up to an additional 4 weeks’ annual leave per year
• 50% discount on gym memberships at our Stirling leisure centres 
• Up to 10 weeks paid parental leave
• Employee health and wellness program.
• Access to our Employee Assistance Program (EAP) for you and your family
• Generous study assistance
• Active social club
• Employee recognition program
• Novated Leasing (where applicable)

This permanent full-time position is a Level 7/8 Inside Workforce Agreement position which attracts a salary from $96,731.43 gross pro rata per annum plus superannuation.

To be eligible to work for us, you need to provide, or have ability obtain a:

• A copy of Australian driving licence
• National Police Clearance (valid within the last 3 months)
• Pre-Employment Medical and DAS clearance
• The right to work in Australia

More about the City

The City of Stirling is a diverse and thriving local government in Western Australia, with over 243,000 residents, spanning 30 suburbs, the City is a cosmopolitan, multicultural and economic hub.

With over 1,400 employees, the City embraces its diverse workforce by supporting work-life balance and offering opportunities for progression and development. Here at City of Stirling we celebrate and support inclusion and diversity.

We acknowledge the traditional custodians of the City of Stirling, the Wadjak People of the Nyoongar Nation, and the Aboriginal and Torres Strait Islander peoples of Australia. We will act with compassion and respect towards all people and value people of all abilities, ages, religions, faiths, sexualities, gender identity and cultural backgrounds.

How to Apply

www.stirling.wa.gov.au/employment

If you’re interested in this position, we want to hear from you so click ‘Apply’ now. If you have any questions about the position, please contact Leah Cole | (08) 9205 7905

Applications close 4pm Friday 31 January 2025, however please be aware that we may commence interviewing of candidates prior to the closing date and reserve the right to close applications prior to the closing date.

Attachments:
Position Description Branch Librarian.pdf

APPLY NOW

Team Leader – Seaford Library 

Full Time – Permanent (Job #01457) 

$117k - $123k + 11.5% Super – dependent on relevant experience, skills and knowledge 

• Rewarding community and customer focused leadership role 
• Opportunity to work within a quality joint-use school and community library based at Seaford 
• A role with responsibilities across the six library branches in City of Onkaparinga 

We are seeking an experienced leader to inspire a skilled team and customer focused team to deliver exceptional library services that makes a difference in the community. 

About the Position 

Seaford Library is part of the City of Onkaparinga library network and is recognised for its family friendly and welcoming atmosphere. Our team of passionate library staff work hard to ensure every customer receives a positive experience and is encouraged to utilise our library as a place to learn, enjoy, feel safe and connect with the community. Seaford Library is a joint use facility with Seaford Secondary College. 

Reporting to the Team Leader Collection Management and Library Services, the successful candidate will take on a pivotal leadership role and have an opportunity to: 

• Lead and manage a dedicated team of staff and volunteers at Seaford Library. 
• Collaborate closely with the Seaford Secondary College principal and staff to deliver services aligned with the joint-use agreement. 
• ensure that Onkaparinga Libraries comply with corporate WHS and Volunteering expectations. 
• implement the Libraries Strategic Plan and organisational strategic priorities. 
• manage the Seaford Library facility to meet the priorities of the City of Onkaparinga and Seaford Secondary College. 

About You 

As an experienced people leader, you will have a strong customer focus, demonstrating the ability to have a caring and sensitive approach to customer needs. You will hold relevant tertiary qualifications (or equivalent experience) which will support you in delivering quality library services for our community. 

Ideally you will possess: 

• Interpersonal skills which are inclusive and encourage the development, cooperation and emphasise and encourage a professional service delivery focus. 
• Ability to support, guide and skill staff and volunteers to deliver efficient and ethical work practices. 
• Knowledge and experience in the principles and practices of libraries with particular emphasis on technology and customer service issues in large, complex multi branch libraries. 
• Experience in the delivery of library services in a public library or school environment. 

Key Selection Criteria: 

• Proven experience in a customer centric leadership role. 
• Knowledge of the key principles and practices of joint use libraries for school and community use. 
• Strong verbal and written communication skills, including report writing. 
• Demonstrated ability to build collaborative relationships with key stakeholders. 
• Experience in managing and delivering impactful projects. 

Working for Council 

Some of the benefits of working with us include: 

• Competitive salary 
• Generous leave entitlements including three additional paid days over Christmas 
• Paid parental leave 
• Flexible ways of working with the option to purchase leave 
• Free parking 
• Career development opportunities 
• Salary sacrificing options 

If, after reading the position description you have any queries, or require further information please contact Helen Walkden, Team Leader Collection Management and Library Services on (08) 8384 0655. 

Application Process: 

To be considered for this position, all applicants must submit a resume and a cover letter addressing how they meet each of the key selection criteria detailed within this advertisement. It is mandatory to provide detailed explanations of relevant experience and qualifications related to the criteria outlined above. 

Applicants will be assessed based on their ability to demonstrate relevant experience for the position and alignment with the City of Onkaparinga’s Values and Behaviours. 

Aboriginal and Torres Strait Islander people and persons with a disability are encouraged to apply for this role. 

The City of Onkaparinga advises that the recruitment process includes a medical assessment, confirmation of experience and stated qualifications and may also include psychometric testing. The successful applicant must possess and provide a current Department of Human Services (DHS) ‘Not Prohibited’ Working with Children Check prior to offer of employment. 

Applications close – 9am Monday 3 February 2025 | APPLY

Visit Council's Available Jobs Page

 Library Experience Officer –Casual 

• Employment Type: Casual

• Open Date: 22 January 2025

• Close Date: 29 January 2025 at 5:00 pm

• Location: Nuriootpa

• Salary:$37.34 per hour

If you are passionate about engaging with people, contributing to a vibrant team environment, and promoting the value of libraries, this is the role for you! 

We are seeking an approachable and people centric individual who is passionate about providing high level customer service and holds a genuine interest in contemporary library services. This is an exciting opportunity to join a dynamic team and make a positive impact within the Barossa community. As a Library Experience Officer, you’ll play a key role in: 

• Providing high-quality customer service across our library network. 
• Delivering a broad range of effective library operational duties, including but not limited to, check outs and returns, responding to customer enquiries, routine shelving, item processing, and supporting and promoting various programs and events. 
• Assisting members of the community to feel confident in making the best use of library services. 
• Assisting in community lifelong digital literacy skills through supporting customers to effectively use technology. 

To be successful you will need: 

• Exceptional customer service skills including a positive and friendly demeanour and the ability to build and foster relationships with customers. 
• Genuine interest and developing understanding of contemporary public library services. 
• A flexible, team player attitude with the ability to work within a collaborative team environment. 
• Experience in displaying patience, empathy and confidentiality in a customer service environment, and ability to see customers through to a resolution. 
• Ability to manage your time efficiently and prioritise tasks in a fast-paced customer service environment. 

Join a progressive & flexible organisation in this opportunity to be part of a community minded team and be valued for your contribution. This is a casual position offered at General Officer Level 1 under our Enterprise Agreement 2022. 

Benefits of working with us 

Council is committed to delivering quality services and recognises that to achieve this, providing an environment for staff to flourish is essential. Here’s a glimpse at what’s on offer: 

• Competitive discounts on private health insurance. 
• Access to health and wellbeing initiatives. 
• Journey insurance and income protection. 
• Professional development and industry networking. 

Essential position requirements 

• This position requires you to hold and provide evidence of a current and valid Working with Children Check (WWCC) before being appointed to the position. 
• All employees are required to undertake a pre-employment medical prior to commencement. This is for income protection purposes only and will not affect being considered for employment. 

For further information and a copy of the position description, please refer to www.barossa.sa.gov.au. or contact the Organisational Culture and People team on (08) 8563 8444. To apply please forward your application addressing the position competency profile to The Barossa Council via ocp@barossa.sa.gov.au or via our website. 

Applications close 5pm Wednesday 29th January 2025 

The Barossa Council is committed to Equal Employment Opportunity principles, a constructive culture, workplace diversity and professional development. We welcome applications from those with diverse backgrounds including people who live with disability and are committed to providing reasonable adjustments to ensure all employees are successful in their roles. 

Library Unit Administrative Support Officer

Apply Now

Closing date: 7/02/2025 11:45 PM AUS Eastern Standard Time

Location: Brimbank Community & Civic Centre

Department: Community Learning and Participation

Compensation: Library Band 4A 35 Hour Week AUD $69,835.22 - $74,886.99

Employment type: Permanent Part Time

Libraries Unit Administrative Support Officer

• Permanent Part time
• Band 4
• This role works 25 hours per week
• $69,835.22 to $74,886.99 (pro rata)

About Brimbank Libraries

We seek people with community-first values who want to make Brimbank an even better place to live and work.

Brimbank Libraries is a dynamic public library service in the west with libraries based at Sunshine, St Albans, Deer Park, Sydenham and Keilor, as well as an online library.

Brimbank is a vibrant and dynamic local council that provides a range of valued and diverse services to the surrounding community. Brimbank Libraries are well known for providing an exceptional customer experience and a range of service and programs to the community to support literacy, lifelong learning and community connections.

Brimbank Libraries are committed to providing an engaging, welcoming environment and library experience. Joining our team will give you the opportunity to showcase your exceptional customer service skills, and your ability to guide customers through our diverse range of resources, services and programs, whilst creating genuine customer relationships.

About the role

This is a specialised role and is responsible for providing general and financial administrative support to the Libraries Unit with a key responsibility for managing purchase orders and invoicing.

This role also is required to work in the libraries in a face to face customer service role during the week and includes a minimum of one late shift

The role is currently based at Library Central Services in the Brimbank Community and Civic Centre and is be required to work at any of our 5 libraries delivering customer service.

About you

You are a motivated, energetic individual with a strong background in office administration and customer service with a passion for libraries.

You have experience in financial systems and working with purchase orders and invoicing. Experience in using Computron is an advantage with IT skills relevant to the role. You thrive working in an environment with constant contact with people from all backgrounds and age groups including suppliers.

Your skills include:

• Experience in using financial management tools
• An ability to thrive in a busy environment working with a diverse community
• As a great communicator you are able to engage with people of all ages and able to assist people who have English as a second language
• Ability to demonstrate positive attitude, excellent interpersonal skills, cultural sensitivity and a sense of humour in working with customers, co-workers and community
• Excellent IT skills with an ability to share knowledge and support community users of technology including social media, e-resources and mobile devices

To view a full list of employee benefits, please view Council's Employee Value Proposition.

How to apply

All applications must respond to the key selection criteria as listed on the last page of the position description and be submitted within the indicated closing date of this advertisement. This role requires a mandatory police check that will be organised by the Council.

Brimbank City Council embraces our diverse community and work environment and encourages applications from everyone including people of Aboriginal & Torres Strait Islander background, people of diverse sexual orientation and gender, people from culturally and linguistically diverse backgrounds, and people of varied age, ability, and faith. Council will give due consideration to any workplace adjustments to accommodate the needs of any prospective or existing staff member.

Brimbank City Council is a Child Safe organisation. Brimbank will implement all necessary measures to ensure a safe and supporting Council environment, which endeavours to promote child safe, child friendly practices.

Final FWC Approved Brimbank City Council EA9

If you have any queries regarding this role contact Kristin Zdravkovski, Library Service Development Coordinator on (03) 9249 4173 or Bianca Mosele, Operations Librarian on (03) 9249 4181

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Digital Services Librarian

Apply Now

 Closing date: 2/02/2025 11:59 PM AUS Eastern Standard Time

 Location: 2 Conder Street, Burwood NSW 2134

 Department: Community Life

 Employment type: Permanent Part Time

• Permanent part-time position available!
• Be part of our customer focused library team, who provide exceptional service to our diverse communities
• Hourly rate of $40.06 - $47.57 + 11.5% Superannuation + Weekend Penalty Rates
• 28 hours per week
• Four days during weekdays (days of work to be negotiated), with a rostered Saturday shift (11:00 am to 4:00 pm) every 8 to 10 weeks.

About us:

Burwood Council is a vibrant hub in Sydney’s Inner West, recognised as a Strategic Centre by the NSW State Government. With its thriving business district, cultural diversity, and well-designed public spaces, Burwood is at the heart of a forward-thinking community.

Our Library and Community Hub is an energetic and inspiring workplace with a Strategic Plan offering an innovative pathway for the Library team and includes ambitious and exciting opportunities for staff to strengthen the Burwood Community by supporting literacy, digital connection, creativity and life-long education.

The Library team is a passionate group who embody our library values of professionalism, collaboration, inclusion and community driven service. The Library is a welcoming place that enriches our diverse community with opportunities to inspire, learn, connect and belong.

At Burwood, we value our people as our greatest asset. Join us as we work towards achieving our ambitious Community Strategic Plan 2036!

Read on further if you would like to join us.

Your Position:

This position offers an exciting opportunity to contribute to the transformation of Burwood's library services and make a meaningful impact on our community's digital literacy and engagement.

You will be instrumental in developing and delivering the digital library. You will design and implement innovative programs and training to help staff and our communities enhance their digital skills and increase the use of digital resources. Additionally, you will oversee digital communication with our communities through social media, eNewsletters, and the library website.

Your responsibilities will include, but not be limited to:

• Developing and overseeing the library's digital collection, including budgeting to ensure the efficient maintenance of digital services.
• Enhancing and sustaining the visibility of resources and services through social media platforms and the library's website
• Supporting staff and customers in using digital services and digital devices.
• Creating and implementing innovative digital experiences and technology-enhanced learning programs tailored to community needs. Evaluating the learning outcomes of these initiatives and prepare management reports on their impact on the community.
• Supporting the Information Technology Librarian in the maintenance of the Library’s integrated library system and related technologies
• Delivering high-quality circulation and reference services to customers.
• Serve as a liaison between the Library and digital resource suppliers, representing Burwood Library in digital content consortia.
• Collaborating within the Library and Community Hub team to ensure delivery of high-quality customer experiences through outstanding customer service, information and advice regarding the Burwood Library and Community Hub services, programs, activities and events.
• Participating in the service point roster system, including evening and weekend work and perform the role of shift supervisor, as required.

To be successful in this role, you will have:

• Degree in Library & Information Services recognised by ALIA and minimum three years’ relevant work experience
• Demonstrated experience in the provision of high quality information and digital services, preferably in a public library.
• Demonstrated experience in digital and print resource management
• Demonstrated proficiency in existing digital technologies, including social media, web design, web maintenance and other web based tools
• Demonstrated high-level organisational and interpersonal skills including the ability to think critically and analytically.
• Superior communication and interpersonal skills including verbal, written, training and presentation skills.

Key Requirements:

• Current and valid Working With Children Check.
• Willingness to complete a pre-employment health assessment.
• COVID-19 vaccination (minimum 2 doses).

Culture & Benefits:

• Health & Well-being initiatives (flu vaccinations, skin checks).
• Access to Fitness Passport membership.
• Access to Employee Assistance Program (EAP).

Enquiries:

For further information about this role, please refer to the Position Description or contact Helen Kassidis, Team Leader Learning Experience on 02 9078 6118.

If you need assistance with your application, any adjustments to be made to the recruitment process or if you would like to discuss any accessibility requirements, please contact Casey Feeney, People & Culture Advisor on 02 9078 6135.

How to apply:

Click “Apply now” and follow the prompts. Applications should include your resume, cover letter and responses to the online questions.

Closing date:

11:59 pm on Sunday 2 February 2025.

Apply Now

At Burwood Council we celebrate diversity, value inclusion and welcome applicants from all backgrounds, experiences and perspectives. We are committed to creating an environment where every member of our team feels respected, supported and inspired to contribute their unique skills and talents for a better Burwood.

In serving our community, we are also proud to be a child safe organisation.

Position Description available for download above under Document\s

Children and Youth Customer Experience Library Officer - Band 4

Permanent Part Time

Annual Salary range between $71,547 – $77,299 pro-rata (plus super)

Hours: Monday – 9am – 5pm, Tuesday – 9am – 5pm, Friday – 8.50am – 4.50pm, plus 1 Saturday every 4 weeks and 1 Sunday every 8 weeks

About the business and the role

Are you passionate about Children’s and Youth literacy and programming with proven supervisory experience? Then we want to hear from you! We have an exciting opportunity to join the Connected Libraries team.

This is a permanent part-time opportunity based at our Doveton Library facilitating programs including Sensory Play, Lego Club, and an afterschool program Nature Heroes. This role also includes visiting schools, Early Learning Centres and Playgroups within the Community.

This is a key role within the broader Doveton team, delivering high quality library services to the community. Your Children and Youth programs will include Sensory Play, Lego Club, and an afterschool program Nature Heroes.

In addition to specialising in children and youth, you will also provide an exceptional customer experience on the library floor, supporting our community’s diverse needs.

Your role will also see you actively promote and deliver children and youth services to the community outside the walls of the library, whilst building strong relationships with key stakeholders including local Schools, Early Learning Centres and Playgroups within the Community.

About Us

Connected Libraries are located in the City of Casey, which is one of Victoria’s largest, fastest growing and most diverse municipalities. We have 5 Libraries, a Library Lounge and 3 sets of 24/7 library lockers.

Doveton is known for its multicultural population, with residents from a wide range of ethnic, cultural and socio-economic backgrounds. Doveton is vibrant and diverse, with many local initiatives and government programs actively working to provide opportunities for residents.

Key Selection Criteria

• Knowledge and skills gained through on-the-job training commensurate with the requirements of the role
• Post-trade or other post-secondary education
• Proven experience facilitating children’s programs, either in public libraries or in a teaching capacity
• Ability to effectively and efficiently provide quality customer service
• Well-developed interpersonal and communication skills with the ability to communicate with all ages across all levels of community
• Sound organisational skills
• Strong information technology and problem-solving skills in a range of information technology and software tools
• Ability to work independently and as part of a team to meet organisational strategic outcomes
• Ability to undertake supervisory responsibilities as required
• Driver’s licence
• Working with Children Check

How to apply

Excited? If this sounds like you and you share in our vision to have an impact in our community, please view the position description. We can’t wait to hear from you, get your application in today.

A copy of the position description and selection criteria is available here.

Please email covering letter (max. two pages) addressing the key selection criteria listed in the PD, plus resume (max. three pages) directly to: employment@connectedlibraries.org.au Please do NOT apply directly through SEEK.

Applications close Friday 31st January 2025, 5pm

At Connected Libraries we embrace our diverse community and encourage applications from everyone including people of Aboriginal & Torres Strait Islander background, people of diverse sexual orientation and gender, people from culturally and linguistically diverse backgrounds, and people of varied age, ability, and faith. Connected Libraries will give due consideration to any workplace adjustments to accommodate the needs of any prospective or existing staff member.

Connected Libraries is committed to providing an inclusive and welcoming environment and promoting cultural safety and wellbeing for children with zero tolerance for child abuse and harm.