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Library Specialist – Local History

Closing Date
Contact Officer
Katy Macknay
Contact Number
(08) 9267 9028
Location
City of Swan Council, WA

Library Specialist – Local History

City of Swan | Part Time | $94,386.53 to $112,499.22 per annum pro rata

About the role

We are seeking a Library Specialist – Local History to work on a permanent part-time basis of 38 hours in a fortnight. Reporting to the Learning Communities Manager, the Library Specialist – Local History position is responsible for the sourcing, selection, acquisition, organisation and maintenance of resources relating to the history of the City of Swan in line with collection guidelines, City procurement policies and guidelines, and within operational budgets. The position also has a responsibility to develop strategies and procedures for the conservation of print resources and the digitisation of the collection. The role will involve developing partnerships with community historical societies, museums, art galleries and individuals to facilitate shared outcomes for the community.

Key Accountabilities include, but are not limited to;

  • Source, select, acquire, organise and maintain resources relating to the history of the City of Swan
  • Provide a quality customer-focussed reference and information service from the Local History collection
  • Market and promote the resources of the Local History collection to the City of Swan community
  • Develop and deliver innovative and creative marketing and promotional opportunities and collaborations with local communities
  • Develop partnerships with community historical societies, museums, art galleries and individuals to facilitate shared outcomes for the community
  • Develop strategies and procedures for the conservation of print resources and the digitisation of the collection
  • Assist in the development of innovative practices and service delivery models to enhance library services for the community
  • Assist in the development and implementation of annual business plans to support the delivery of the Libraries Strategic Plan.
  • Direct and provide guidance to relevant staff members and volunteers assisting in the management of Local History activities on an ad hoc basis
  • Initiate and undertake special projects as required by the relevant Learning Communities Manager.
  • Attend, participate and provide representation at relevant meetings, professional activities and committees, both internally and externally.

About you

The successful candidate will have the following:

  • A tertiary qualification in a relevant discipline or working towards, and significant and relevant work experience
  • Experience in providing high level customer service
  • The ability to work in a fast-paced environment with well-developed organisation and time management skills
  • Sound understanding of the role and value of public libraries
  • A satisfactory National Police Certificate is required
  • A current Working with Children check

About working with us

The salary for this position will be from $94,386.53 to $112,499.22 per annum pro rata, depending on the skills and experience of the successful applicant.

You will also enjoy benefits including

  • Excellent leave entitlements e.g. purchase additional leave, Local Government public holiday
  • Generous Superannuation contributions up to a total combined 17%
  • Comprehensive employee wellness program
  • Generous study assistance (terms and conditions apply)
  • Free parking options available
  • Travelsmart allowance to support public transport use or cycling to work

About the City

The City of Swan, located north east of Perth, is the largest local government by land size in the Perth metropolitan area, and has one of the fastest growing populations.

The City covers an area of 1,042 square kilometres, equivalent to almost 20 per cent of the Perth metropolitan area. A beautifully diverse expanse of land, the City is rich in natural assets, including the iconic Swan River and internationally renowned Swan Valley viticulture region established in 1829.

Our location, services and facilities make the City an attractive place to live. The population across our 42 suburbs stands at 168,334 in 2023, but is set to reach 300,000 by 2050.

The Whadjuk people of the Noongar Nation have been the traditional custodians of the land for more than 40,000 years. The Derbal Yerrigan (Swan River) holds enormous cultural significance for the Noongar people. The City is also rich in European history, and our community is a melting pot of multiculturalism, with one in three people being born overseas and one in five speaking a language other than English at home. Our ideal location, significant history, diverse community and strong economy ensures a positive future for the City of Swan, full of opportunity.

Our purpose at the City is to improve the quality of life for all of the people who live in, work in and visit the City of Swan by delivering our vision of ‘one city, diverse people, culture and places’ through shared values of respect, excellence, accountability and leadership.

At the City of Swan we are committed to recruiting and retaining the right people and creating a great place to work.  We offer our employees real careers, real impact, and real rewards.

We welcome people with diverse skills, experiences, perspectives and backgrounds and encourage applications from Aboriginal or Torres Strait Islander peoples, and individuals who may identify as LGBTIQ+, with disability, a culturally and linguistically diverse background, and people of all ages.

For a confidential discussion, please contact Katy Macknay directly on (08) 9267 9028.

For queries regarding the application process, please contact our friendly People Services team on (08) 9267 9145.

To apply please submit a cover letter that outlines your qualifications and experience and why you would be a good fit for this role, and a resume via the link.

Closing Date:  Monday, 27 April 2026 11:00pm AWST

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The City of Swan reserves the right to commence shortlisting and interviews earlier than the closing date. The City also reserves the right to close the vacancy early therefore if you are interested in this position, please submit an application as early as possible.

*No agencies please.

Library Programs Officer (part-time)

Closing Date
Contact Officer
Luke Morris - Team Leader Library Programs
Contact Number
M: 0458 423 970
Location
Shellharbour City Council, NSW

Library Programs Officer (part-time)

Job No: SHELL1368 | Location: Shellharbour NSW

This is an exciting role based at our City Library! We’re looking for someone who enjoys engaging with people and working with diverse groups across the community to join the dynamic Shellharbour City Libraries team.  

You will work collaboratively within the Library Programs team to plan and deliver library programs that inspire community learning, and enhance social connection.
Our ideal candidate will bring their enthusiasm and creativity to focus on programs for adults and seniors across our libraries.

About us: 

Shellharbour City, located in the Illawarra region, is just 80 minutes south of Sydney and is home to over 82,000 people in a city that spans 154 square kilometres.  It's an area of great natural beauty - stretching west from the picturesque coastline to rolling pastures, set against the majestic backdrop of the Illawarra escarpment. 

Our dedication to be financially sustainable in an evolving environment, while striving for a great organisational culture and committing to employing staff who embrace our core values, has made Shellharbour City Council an employer of choice.

We have been recognised with numerous state and national awards in recent times, including eight wins for our First Nations Community the Yirran Muru (many pathways) playspace, as well as being presented as winners in the NSW Landscape Architecture Awards, Regional Achievement Awards, and Parks and Leisure Australia Regional Awards of Excellence.

We offer:

Shellharbour City Council offers a high performing and sustainable organisation to deliver outcomes for the community through leadership, collaboration and innovation. We have exciting, rewarding career opportunities and flexible working arrangements to support a healthy work/life balance. 

  • Permanent part-time, 28 hours per week on a 7-day roster including evening and weekend shifts 
  • Commencing salary range from $959 - $1059 per week (dependent on qualifications and experience)
  • Bi-Annual Bonus Payments
  • Plus 12% superannuation
  • Great culture with a strong, values led and progressive team 
  • Enjoy our employee benefits programs and access to Novated lease options and significant retail discounts and corporate fitness programs, weekly payrun, Employee Assistance Program (EAP) and more
  • Access to local government and employee benefits such as; Annual Award Increases, LSL after five years, three weeks sick leave per annum, Health and wellbeing leave and more.

Please Note: 

  • This position requires a current "Working with Children Check" clearance in accordance with the 'Child Protection (WWC) Act 2012 for Paid workers

For further information about the position, click here for the position description.

Contact: Luke Morris - Team Leader Library Programs on 0458 423 970

Closing date: Sunday, 3 May 2026 at 11:30pm

Apply now...

Complete the application below by answering the questions, describing how your skills and experience are relevant to the position.  

Your Resume and qualifications can be attached on the NEXT page.

Once you start your online application, you may save and return to this later, however incomplete applications will not be considered. You may wish to prepare your responses in a word document and then COPY and PASTE into the fields below. Your Resume and qualifications can be attached on the NEXT page.

When you have submitted your application, an email confirmation will be sent to your nominated email address. Please ensure you have the correct email address and check your inbox (including your "junk" inbox). 

For further information about the selection process including tips on how to address the selection criteria, please view our Guide To Applying.

Shellharbour City Council is an Equal Opportunity Employer and values the unique strengths and talents of all people.  Aboriginal Torres Strait Islander people, people from culturally and linguistically diverse backgrounds and people with a disability are encouraged to apply.

At Shellharbour City Council we promote respect at work as a fundamental right for all, and strive to create a workplace free from discrimination and harassment.  This commitment extends to the promotion of the rights of all children and young people to be safe from harm when interacting with our services and spaces. Our values, Collaboration, Accountability, Integrity, Respect and Sustainability underpin all we do.

Your decision to apply for a role at Shellharbour City Council is the first step in acknowledging your alignment to our values and aspirations to create a great workplace.

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Library Services Officer – Multiple Roles

Closing Date
Contact Officer
Audra De La Torre, Service Team Leader - Corrimal or
Pamela Smith, Service Team Leader – Wollongong
Contact Number
02) 4227 7620 or (02) 4227 7803
Location
Wollongong City Council, NSW

Library Services Officer – Multiple Roles

Thrive in a team that values reliability, positivity, and a strong sense of OneTeam culture.

The opportunity

You’ll be part of a welcoming, collaborative, community-focused team dedicated to creating an informed, engaged and connected Wollongong. Working alongside passionate library professionals, you’ll contribute to delivering modern, inclusive and dynamic services across our seven library locations. Every day, you’ll support a diverse community of readers, learners, families, young people and visitors through high-quality programs, technology support and customer service. 

You’ll be working with team leaders, library technicians, program co-ordinators and customer service staff to help bring our library strategy to life. Each role places you at the centre, your ideas, your service, your commitment to community and customer experience.

Opportunities available: 

  • Library Services Officer – Home Library Service, permanent, part-time (17 hours @ Wollongong City Library including every Saturday)
  • Library Services Officer, permanent, part-time (18 hours @ Wollongong City Library including every Saturday)
  • Term contract, part-time, from 13 June 2026 until 11 June 2027 - possibility of extension or permanency  (15 hours per week @ Warrawong)
  • (2 roles) Term contract, full-time, from Aug 2026 until Aug 2027 - possibility of extension or permanency (35 hours per week @ Corrimal Library)

You’ll be physically capable of performing hands-on tasks, able to work weekends (including rotating Saturday shifts) or evenings as required and you are able to work across any of our library locations. Salary $42.62/hr, plus superannuation (Salary package will be assessed based on skills, experience and qualifications) 

Under Part 2, Section 6 of the Child Protection (Working With Children) Act 2012, this position has been designated as requiring a paid Working With Children Check.

Interested? 

Click on ‘Apply’ to complete your online application. 

You will be prompted through the application to answer the selection criteria as outlined overleaf.

Contact Audra De La Torre, Service Team Leader - Corrimal, on (02) 4227 7620 or Pamela Smith, Service Team Leader – Wollongong, on (02) 4227 7803  for questions related to the job

For questions related to submitting your application online, our recruitment process or you require adjustments in the recruitment process, please contact the Talent Acquisition Team on (02) 4227 7065.

Applications close 11:59pm, Tuesday 28 April 2026.

How you’ll make a difference

In this role, your work will have real impact in people’s daily lives. You will:

  • Deliver high-quality customer service to a diverse community base, supporting enquiries, membership and access to library services
  • Assist community members in navigating technology, digital services, online resources and emerging tech tools
  • Contribute to designing, preparing, and delivering programs and events, including children’s activities, youth programs, outreach activities and community engagement sessions
  • Support core library operations including shelving, collection presentation, stock movement and basic cataloguing tasks
  • Provide circulation support such as loans, returns, troubleshooting accounts, and cash handling/reconciliation 
  • Work confidently across multiple branches, adapting to new environments, different teams and varying community needs
  • Ensure a safe, inclusive and child-safe environment by applying WHS and child protection principles in your day-to-day work 
  • Play an active role in maintaining a positive workplace culture grounded in respectintegritysustainabilitycourage and teamwork


Each day will look a little different, some days you’ll be on the floor supporting customers, other days helping run programs, working behind the scenes or assisting people with digital literacy. No matter the task, your contribution will help create an extraordinary experience for our community. Learn more about what we do and who we are here: 

Library Strategy Wollongong-City-Libraries-Strategy-2024-2028.pdf (nsw.gov.au) Wollongong City Libraries

About you

You are someone who takes pride in making a meaningful difference every day. You enjoy connecting with people, solving problems, and helping others learn. You bring:

  • relevant diploma or higher qualification (for example: Library & Information Service, Library Technician, Education, early childhood, youth work or community services)
  • Experience in a library or customer-facing information environment, with strong foundations in library service delivery 
  • Communication skills, you’re confident, clear and community-focused
  • Teamwork and relationship-building skills, with a positive, reliable and collaborative approach that strengthens the culture around you 
  • Attention to detail, ensuring accuracy in customer support, circulation tasks, and technology
  • IT literacy, with the capacity to learn new systems and help customers navigate emerging technologies
  • The ability to prioritise and work autonomously, especially during evening or weekend shifts where staff may work independently
  • A genuine commitment to creating safe, inclusive environments for children, young people and community members 

You’ll thrive here if you enjoy variety, teamwork, creativity, and supporting your community.

Selection Criteria

Wollongong City Council uses a merit-based recruitment process.

To support the panel in assessing your suitability, please respond to the criterion in detail. Your responses should clearly demonstrate how you meet each requirement, using specific examples that highlight your relevant skills, experience, knowledge, and attributes.

Please ensure your answers are authentic and reflect your own experiences. Responses generated by AI or copied from generic sources are discouraged, as they do not provide the depth or relevance needed for effective assessment.

We also encourage you to reflect on how your approach and values align with Wollongong City Council’s core values: Respect, Integrity, One Team, Sustainability, and Courage.

The more detail you provide, the better equipped the panel will be to understand your capabilities and alignment with the role and our organisation.

  1. Based on the listed available positions, which role are you most interested in, noting that you may be assessed for all positions listed and will be required to work across any of our seven libraries across the Wollongong Local Government Area, dependent on operational requirements:
    • Library Services Officer – Home Library Service, permanent, part-time (17 hours @ Wollongong including every Saturday)
    • Library Services Officer, permanent, part-time (18 hours @ Wollongong including every Saturday)
    • Term contract, part-time, from 13 June 2026 until 11 June 2027 - possibility of extension + perm (15 hours per week @ Warrawong)
    • Term contract, full-time, from Aug 2026 until Aug 2027 - possibility of extension + perm (35 hours per week @ Corrimal Library)
    • All
  2. Outline the diploma or a higher-level qualification you hold, and how it is relevant to working in a library environment?
  3. Describe your experience delivering high-quality customer service to diverse community groups in a library or relevant environment.
  4. What knowledge and experience do you bring in planning and delivering library programs and events?
  5. Provide an example of how you have worked collaboratively to contribute to a positive team culture.
  6. Wollongong City Council is committed to being a child safe organisation. Keeping children and young people safe is everyone’s business. What is your understanding of child protection within a library services setting?

Why you’ll love working here

We’re values based, and purpose-led We care about our community and want to create an extraordinary Wollongong, guided by our values of Courage, Integrity, Respect, Sustainable and One Team.

Make a difference in your community

You’ll be part of a team that makes a positive impact through the services they provide, the infrastructure they build and the community they create. 

Be your authentic self 

Our strength is the diversity of our people. Council is an inclusive workplace where everyone is welcome, valued and belongs.

Grow capability and opportunity We’ll invest in you to develop the next generation of leaders who’ll deliver services, projects and infrastructure that can only be found in large complex organisations.

Create local and industry connections As part of a large and complex Council in a major city, you’ll establish networks with a range of Local Government Industry peers, bodies, associations and organisations.

Career growth and recognition Reward and recognition, corporate learning opportunities, study assistance, Generous leave provisions 

Five weeks of annual leave per year (pro rata) and access to long service leave after just five years. 

Health, safety, and wellbeing We prioritise a safe workplace for everyone, every day, everywhere. Our wellbeing programs support mental, physical and social wellbeing of our people to be at their best and include an Employee Assistance Program, skin and hearing checks, vaccinations, and discounted gym memberships.

A vibrant social culture

We have a thriving Social Club hosting a range of fun activities year-round from trivia to happy hour events, themed nights and more. There’s a dedicated social space with table tennis, pool table and shared break out areas.

Next steps

How to apply

Click apply and submit your up-to-date resume and answer the selection criteria questions. 

Your application will be assessed following the conclusion of the advertising period. 

We will keep you informed during the recruitment process to:

  • Advise you of your progress through each stage;
  • Explain assessments that you need to complete;
  • Notify you of the outcome of your application by email or phone, and 
  • Provide you with feedback on your request. 

For assistance in submitting your application, please contact the Talent Acquisition Team on (02) 4227 7065.

APPLY or Visit Council's Available Jobs Portal HERE

More information

  • We encourage applications from everyone regardless of gender, age, ethnicity, cultural background, faith, disability or gender identity. People with disability are encouraged to reach out so they can be supported to access adjustments in recruitment processes and in the workplace, to enable them to demonstrate their skills and capabilities to meet the requirements of the job.
  • Wollongong Council adheres to the principles of a child safe organisation and is committed to the care and protection of all children and young people in the community.
  • Suitable candidates may be placed on an eligibility list for future opportunities in the team, which may include full time, part time, temporary and or casual.
  • Suitable candidates are subject to employment screening which includes reference checks, Identity and Medical History Checks, and may also include a Nationally Coordinated Criminal History Check and Working with Children Check. Employment is subject to clearance of all these checks.

Library Officer, Local History

Closing Date
Contact Officer
Corinna Pierce, Library Manager
Contact Number
E: corinna.pierce@waverley.nsw.gov.au
Location
Waverley Council, NSW
Council Logo

 

 

 

 

Library Officer, Local History

  • Reference Number: S100-26-1374
  • Closing Date: 18/05/2026
  • Employment Type: Permanent Part Time

About us

Waverley Library, located in the vibrant heart of Bondi Junction, serves as a central hub for community engagement and learning in Waverley, NSW. This modern library offers a diverse collection of books, eBooks, magazines, and multimedia resources, catering to all age groups and interests. With facilities including a family digitization station and 3D printing, study areas, meeting rooms, and a dedicated children's section, it provides a welcoming environment for all. The library also hosts various events, workshops, and programs aimed at fostering a love for reading, creativity, and lifelong learning. Waverley Library is committed to preserving local history and promoting cultural enrichment within the community.

We are seeking a motivated, experienced and tech savvy Library Officer, Local History to join our team. This role plays a key part in developing, maintaining and enhancing our diverse library collections to meet the needs of our community

Salary, perks and well-being

  • Permanent part-time
  • 21 hours per week 
  • Wednesday – Friday (9 AM – 5PM) 
  • Hours can be adjusted for the right candidate
  • Potential to increase to full time
  • Salary: $79,250.97 - $91,138.62 plus 12% Super (prorate)
  • Discounted gym membership through Fitness Passport
  • Based in Bondi Junction within 5-minute walk of the train station
  • Community focused, values driven service
  • A supportive and inclusive work culture
  • Wellness that works for you! From annual skin checks and flu shots to our bi-annual health fair, we’re committed to helping you stay healthy
  • Employee Assistance Program

The Role

This purpose of this role is to work within the Local History team and support the Local History Team Leader, to ensure the safe keeping of the vibrant and extensive Local History collection, to assist with digitization and archival work ;  to assist community and Council with Local History enquiries. 

About You

  • Diploma in Museum and Archival Studies, or Library Studies or similar, or studying towards
  • Proven experience working with archival or local history collections
  • Demonstrated technology skills and a high level of digital literacy
  • Demonstrated excellent interpersonal skills and sound conflict resolution skills and ability to deal with difficult customers
  • Excellent written and verbal communication skills and the ability to interact effectively with a wide range of individuals and organisations
  • Proven project, organisational and time management skills, a flexible approach to work and willingness to embrace change
  • Current Working with Children Check.

How to apply?

To be considered for this role, you will need to complete the following:

  1. A cover letter outlining your motivation for the role
  2. A current resume detailing your relevant experience
  3. Complete the online questionnaire demonstrating how you meet each of the essential criteria
  4. All applications must be submitted through the Council’s website. waverley.nsw.gov.au/council/jobs

 Please note that pre-employment checks are part of the recruitment process. Depending on the volume and suitability of applications received, the vacancy may close prior to the advertised closing date. Shortlisting and interviewing may commence prior to the closing date. Early applications are therefore encouraged.

Please refer to the position description for detailed information on the position and required skills and experience. For more information contact Corinna Pierce, Library Manager. corinna.pierce@waverley.nsw.gov.au

Waverley Council is committed to providing equal employment opportunities to all candidates. We encourage applications from people from diverse groups, including, but not limited to, Aboriginal and Torres Strait Island people; people from culturally diverse backgrounds; young people; older workers; people with disabilities; LGBTQIA+; and other minority groups. If you require accommodations or assistance during the application process, please don’t hesitate to reach out to our People and Culture team at recruitment@waverley.nsw.gov.au

 How to apply: Visit waverley.nsw.gov.au/council/jobs

 Applications close - 10 AM - 18 May, Monday

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Library Officer, Collections

Closing Date
Contact Officer
Corinna Pierce, Library Manager
Contact Number
E: corinna.pierce@waverley.nsw.gov.au
Location
Waverley Council, NSW
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Library Officer, Collections

  • Reference Number: S100-26-1375
  • Closing Date: 18/05/2026
  • Employment Type: Permanent Full Time

About us

Waverley Library, located in the vibrant heart of Bondi Junction, serves as a central hub for community engagement and learning in Waverley, NSW. This modern library offers a diverse collection of books, eBooks, magazines, and multimedia resources, catering to all age groups and interests. With facilities including a family digitisation station and 3D printing, study areas, meeting rooms, and a dedicated children's section, it provides a welcoming environment for all. The library also hosts various events, workshops, and programs aimed at fostering a love for reading, creativity, and lifelong learning. Waverley Library is committed to preserving local history and promoting cultural enrichment within the community.

We are seeking a motivated and tech-savvy Library Officer, Collections to join our team. This role plays a key part in developing, maintaining and enhancing our diverse library collections to meet the needs of our community

Salary, perks and well-being

  • Permanent full-time
  • 35 hours per week
  • Monday to Friday (9 AM – 9PM)
  • Salary: $79,250.97 - $91,138.62 plus 12% Super
  • Discounted gym membership through Fitness Passport
  • Based in Bondi Junction within 5-minute walk of the train station
  • Community focused, values driven service
  • A supportive and inclusive work culture
  • Wellness that works for you! From annual skin checks and flu shots to our bi-annual health fair, we’re committed to helping you stay healthy
  • Employee Assistance Program

The Role

 The primary purpose of this role is to work within the Collections team and support the Library Collections Team Leader, with the management of the Library Collections both physical and digital.

This includes performing a range of library, customer service and administrative tasks such as managing the  Inter-Library Loan service and assisting with serials, acquisitions, digital collections and Local History collection management.

About you

  • Diploma or Certificate IV in Library or Information Services or equivalent
  • Proven experience and knowledge in collection management
  • Demonstrated technology skills and a high level of digital literacy
  • Demonstrated excellent interpersonal skills and sound conflict resolution skills and ability to deal with difficult customers
  • Proven experience in a customer-facing role and an enthusiastic approach to working with the community
  • Excellent written and verbal communication skills and the ability to interact effectively with a wide range of individuals and organisations
  • Proven project, organisational and time management skills, a flexible approach to work and willingness to embrace change
  • Current Working with Children Check
  • Experience working in a public library environment is desirable

How to apply?

To be considered for this role, you will need to complete the following:

  1. A cover letter outlining your motivation for the role
  2. A current resume detailing your relevant experience
  3. Complete the online questionnaire demonstrating how you meet each of the essential criteria
  4. All applications must be submitted through the Council’s website. waverley.nsw.gov.au/council/jobs

 Please note that pre-employment checks are part of the recruitment process. Depending on the volume and suitability of applications received, the vacancy may close prior to the advertised closing date. Shortlisting and interviewing may commence prior to the closing date. Early applications are therefore encouraged.

 Please refer to the position description for detailed information on the position and required skills and experience. For more information contact Corinna Pierce, Library Manager. corinna.pierce@waverley.nsw.gov.au

 Waverley Council is committed to providing equal employment opportunities to all candidates. We encourage applications from people from diverse groups, including, but not limited to, Aboriginal and Torres Strait Island people; people from culturally diverse backgrounds; young people; older workers; people with disabilities; LGBTQIA+; and other minority groups. If you require accommodations or assistance during the application process, please don’t hesitate to reach out to our People and Culture team at recruitment@waverley.nsw.gov.au

We fully support the aims and objectives of the NSW Officer of Children's Guardian and Child Protection legislation. We will implement necessary practices to ensure a safe and supported Council environment for children and young people. All staff, volunteers and contractor’s welcome child safe and child friendly practices

 How to apply: Visit waverley.nsw.gov.au/council/jobs

 Applications close : 10 AM - Monday, 18 May | 

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Customer Experience Officers

Closing Date
Contact Officer
N/A
Contact Number
N/A
Location
Connected Libraries, VIC

Customer Experience Officers (3 Roles)

  • Location: Various Libraries, City Of Casey, VIC, 3805, Australia
  • Employee Type: Part Time Permanent
  • $65,118 - $71,944 p.a (pro-rata)
  • Applications close 1 May 2026 (COB)

Description

Connected Libraries has a number of permanent part-time Band 3 Customer Experience Officer positions available.  These are fantastic front-line opportunities to either grow your current Customer Experience experience within the Library Sector, or utilise your highly personable and community focused customer experience skills within a fast paced and dynamic library service. If you’re passionate about libraries, thrive in a fast-paced environment, and believe in the power of libraries to transform lives, this opportunity is for you!

About us 

Connected Libraries are in the City of Casey which is one of Victoria’s largest, fastest growing and most diverse municipalities. We operate five Libraries, a Library Lounge located in Cranbourne West and Clyde Township, plus four sets of 24/7 library lockers. We deliver services for the more than 400,000 residents who call Casey home. 

Requirements


About the Role 

As a Customer Experience Officer, you will play a hands-on role in delivering outstanding front-line service to our community across multiple libraries within the City of Casey. You will be central to ensuring our customers feel supported and valued, helping meet their needs while contributing to the smooth and efficient running of our library services.

Key responsibilities include:

  • Delivering innovative, consistent and customer-focused library services
  • Developing and maintaining strong partnerships with internal teams and external community organisations
  • Contributing to a positive, collaborative and adaptable team environment across all sites

Key Selection Criteria

  •  Ability to effectively and efficiently provide friendly customer service
  • Good interpersonal and communication skills with the ability to communicate with all ages across all levels of community
  • Information technology and problem-solving skills in a range of information technology and software tools 
  • Demonstrated understanding of the role of public libraries in communities and a community focused approach to service delivery
  • Demonstrate ability to work independently and as part of a team to meet organisational strategic outcomes 
  • Year 12 completion or equivalent
  • Public Library experience desirable
  • Working with Children Check
  • Driver’s licence

For a full copy of the position description - CLICK HERE

Read more detail and APPLY HERE

Systems Officer - RTRL

Closing Date
Contact Officer
Taryn Kelly, Systems and Resources Librarian
Contact Number
(02) 6625 5185
Location
Lismore City Council, NSW (RTRL)

 

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Systems Officer - RTRL

Job No: LCC1915 | Location: Lismore, NSW

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About Us

Our vision is powered by a deep commitment to enhancing the quality of services we offer to our community. Today, Lismore is flourishing, and it's the perfect time for those who live, work, and play here to embrace and celebrate everything that makes Lismore so special. 

We warmly welcome individuals who bring fresh perspectives and unique skills, helping to enrich our collective vision for a vibrant and thriving community.  

Richmond Tweed Regional Library (RTRL) operates across four local government areas of Byron, Ballina, Tweed, and Lismore. RTRL’s mission is to create an environment where anyone can feel welcome to connect, discover, and escape with knowledge, ideas, and stories. 

Shape your future. Serve your community. Belong to something bigger.

About this Position:

The Systems Officer plays an important role within Richmond Tweed Regional Library, which operates under Lismore City Council as the Executive Council and employer of all staff.

Working closely with the Systems and Resources Librarian, this role focuses on the coordination and operation of library systems, with particular emphasis on the Library Management System (LMS). The Systems Officer provides systems support to both staff and customers and contributes to the effective delivery of library services and resources across the region.

This is a hands‑on, adaptable role within a multi‑skilled team. The Systems Officer is expected to be flexible and responsive, and may occasionally provide support across other teams or departments as organisational needs arise.

This is a maximum-term role until June 2027, offering 28 hours per week across 4 days. The successful candidate will be primarily based at Lismore Library

What we can offer you:

  • Training and development opportunities.
  • Employee Assistance and Health & Wellbeing Programs.
  • Community focused role.  

What we trust you to deliver:

  • Provide helpdesk and technical support liaison services, logging, triaging and coordinating resolution of ICT issues with Council ICT and external suppliers.
  • Manage and maintain the Library Management System (LMS), including day-to-day operations, upgrades, server updates, user accounts, settings and documentation.
  • Monitor, review and report on LMS performance, identifying opportunities to improve system reliability and customer experience.
  • Coordinate and lead the RTRL staff technology user group, fostering collaboration, knowledge sharing and consistent practice across library branches.
  • Deliver advice, assistance and coordinated training to support digital literacy for staff and the community across all library systems and eResources.
  • Develop and manage data, analytics and governance reporting dashboards, and support reporting needs for forums, meetings and presentations.
  • Contribute to IT policy development, technology planning and contract administration in alignment with the RTRL Strategic Plan.
  • Support library technology channels and applications, research emerging systems and trends, and maintain ICT risk, compliance and security posture.

What you will need to be successful:

  • Relevant library or IT qualification (or equivalent experience).
  • Proven experience applying technology to service delivery, including system upgrades, new digital services and web‑based library platforms.
  • Experience delivering IT training and support to both staff and the public, with a strong customer service focus.
  • Well‑developed problem‑solving skills, sound knowledge of LMS trends, Excel skills, and a commitment to continuous improvement and teamwork.
  • Understanding of and commitment to EEO, WHS and ethical practice, with a current Class C Driver’s Licence.

Full Position Description: Click here 

Part-time contract for a maximum term: Appointment ending 30 June 2027.

Salary: Grade 11 from $1136.95 per week, plus superannuation.

Closing date: Wednesday 29 April 2026 at 4:00pm.

Contact: If you want to know more about this opportunity, please contact Taryn Kelly, Systems and Resources Librarian on (02) 6625 5185.

Conditions of Employment: Conditions of employment are in the Local Government (State) Award and relevant Council policy, procedures and agreements.

Pre-employment Screening: Prior to employment, there will be a series of pre-employment checks that may include, health assessments, validation of right to work in Australia, validation of qualifications and licences, criminal history checks, psychometric assessments and referee checks.

Working with Children Check

In accordance with the requirement for ‘Working with Children' anyone starting a new, paid job in child-related work must apply for the Working with Children Check (WWCC). This is a requirement for this position and it is the responsibility of the successful applicant to have undertaken the WWCC and the ‘Clearance to Work with Children’ provided to Council prior to commencement. For further information on how to apply please refer to the Office of Children's Guardian website.

We care about people as individuals and are committed to diversity, inclusion, and new ways of working. We encourage applications from people of any age, gender, ethnicity, cultural background, faith, disability, sexual orientation or gender identity.  

APPLY with SEEK  | APPLY with COUNCIL

Pennant Hills Librarian

Closing Date
Contact Officer
Catherine Ward – Pennant Hills Library Coordinator
Contact Number
02 9847 6100
Location
Hornsby Shire Council, NSW
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Pennant Hills Librarian 

Are you a customer focused librarian looking for a permanent part-time role? We are searching for an enthusiastic professional to join our busy branch library. 

  • Enjoy working in a team environment 
  • Work with an organisation that values your contribution 
  • Enjoy work life balance and flexibility in your role 

Position Type 

Permanent part time (21 hours per week) 

Salary 

$1,788.00 - $2,004.00 per fortnight (based on 42 hours per fortnight), plus superannuation. Appointed salary in this range will be based on skills, qualifications and experience. 

About us 

At Hornsby Shire Council, we offer more than just a job. We are a community where everyone plays a vital role in creating a positive culture while delivering meaningful work with a real impact. We are inclusive and flexible and champion your professional growth. Join us in building our Shire for the future and be part of a team that values your individuality and empowers you to contribute to something greater. Check out our employee value proposition and what it is like to work at Hornsby Shire Council.  

About the role 

The position is responsible to the Pennant Hills Library Co-ordinator. It is a professional position that relies heavily on teamwork and requires that work be prioritised according to customer need. Tasks must be undertaken in a timely manner. 

The Pennant Hills Librarian position has the following major components: 

  • Information and customer services 
  • Supervision 
  • Maintenance of collections and facilities 
  • Staff and customer training 
  • Support of library services and programs 

Position requirements 

You will be involved with staff supervision and training, library promotion, collection management, and the support of activities and events. 

A Degree in Information Science or its equivalent (accepted by ALIA for professional membership) is essential. 

A current Working with Children Check is also essential. 

About you 

You are an enthusiastic, customer-focused professional with good interpersonal and communication skills, who is able to work independently and as a member of a team, with strong accuracy, attention to detail and the ability to meet agreed deadlines.  

Benefits of working with us 

We offer more than just a job, we understand the importance of a work-life balance and are proud to offer a range of benefits: 

  • Flexible working opportunities, such as 9-day fortnight for full time permanent and temporary fixed term employees, hybrid work arrangements, part time and job share work opportunities
  • Generous leave provisions, including:  o Long Service Leave after 5 years (transferable between Councils)  o Parental Leave (up to 24 weeks) o Health & Wellbeing Leave 
  • Employee Health and Wellbeing Program, as well as Fitness Passport and annual flu vaccinations 
  • Employee Assistance Program 
  • Professional Development Opportunities   
  • Employee recognition scheme 
  • Motor vehicle novated leasing and salary sacrifice opportunities 
  • Social Club 
  • Long Service Awards 

For more information 

For further information please contact, Catherine Ward – Pennant Hills Library Co-ordinator, on 02 9847 6100 or visit our website

APPLY

Library Officer

Closing Date
Contact Officer
Cesarina Fitzgerald our Manager Kununurra Community
Contact Number
08 9169 1227
Location
Shire of Wyndham East Kimberley, WA

Library Officer

  • Applications Close (AWST): 09:00 AM 01/06/2026
  • Salary up to: Less than $70,000
  • Occupation: Information Management/Library
  • Work Type: Permanent - Part Time
  • Location: Kununurra - Remote WA

As an Equal Opportunity Employer, the Shire of Wyndham East Kimberley values inclusivity and promotes a workplace that actively seeks to welcome contributions from all people. We encourage people of all abilities, Aboriginal and Torres Strait Islander people, diverse cultures and backgrounds, people who identify as LGBTQIA+ and all age groups to apply. 
The Organisation
The Shire of Wyndham East Kimberley (SWEK) believes that providing a safe and healthy workplace for our employees is extremely important. We are committed to employing people who share the SWEK Values of Safety, Teamwork, Accountability, Communication, and Respect; these Values are incorporated into all aspects of employment at SWEK.

The East Kimberley
The East Kimberley is a stunning and sparsely populated area in the northeast corner of Western Australia and is known as one of the world's last wilderness frontiers. As a global tourism attraction, it is also known for its pristine kaleidoscope of colour, outback adventures, world-class fishing, excellent caravan parks, luxury accommodation options, great food, and friendly locals. It is an amazing and very unique part of Australia. The East Kimberley is diverse in many ways, with a unique mix of cultures, lifestyles, and abundant opportunities. 

The Opportunity

We are looking a suitably experienced, enthusiastic and community focused library officer to join our Community and School library on a part time basis. While this is a part time library officer position, the successful applicant will have experience and enthusiasm towards delivering community programs as directed by the librarian.  Your responsibilities will also include:

  • Undertaking Library administrative and customer service related tasks (including cashiering);
  • Maintaining, storing and caring for the library collection with mindful adherence to cataloguing and shelving procedures;
  • Efficiently operating the Library Management System to manage library memberships, create reports and record information;
  • Assisting patrons with Inter-Library loan requests and forwarding requests on to the Senior Library Officer for actioning;
  • Creating library displays and promoting new resources;
  • Providing assistance as required to ensure the success of library programs such as Story Time, Rhyme Time, other community programs, Kimberley Writers Festival and visiting authors;
  • Support the Manager and work with other library staff to ensure services are delivered in conjunction with State Library of WA policy and procedures.

More information about the position and the requirements are in the Position Description at the bottom of this page.

Salary and Benefits
Working for SWEK means that in addition to the competitive annual salary range indicated at the top of this page (inclusive of allowances and superannuation, dependent on skills and experience), you may also enjoy a range of benefits including:

  • 12% employer superannuation, with the Shire offering to match up to an additional 5% in co-contributions when the employee contributes an equivalent amount
  • Salary packaging opportunities for motor vehicles, rent or mortgage interest expenses
  • 11 public holidays with 2 additional 'Local Government Days' per year
  • Flexible working arrangements
  • Shire provided corporate uniforms
  • Opportunities for professional development
  • A variety of health and wellbeing programs including free membership to the Kununurra Leisure Centre and Wyndham Pool, free health assessments, mental health programs and Employee Assistance Provider (EAP) services

Please note that, where applicable, benefits will be applied pro-rata to casual, part-time and maximum-term roles.

APPLY NOW!
If you are ready to be part of our diversely talented team and to build your future with an organisation that makes an impact, improves lives and inspires others please click the ‘Apply’ button at the bottom of this vacancy page. (via APPLY NOW link below) or contact Cesarina Fitzgerald our Manager Kununurra Community on 08 9169 1227 for a confidential discussion.

Applicants must be legally entitled to work in Australia and will be required to provide evidence of this entitlement — acceptable evidence includes an Australian or New Zealand passport, birth certificate, or foreign passport with a relevant visa. Applicants will also be required to provide a National Police Clearance before the interview stage of the recruitment process.

APPLY NOW

Attachments:- 3302 - Position Description - Library Officer - June 2024.pdf

Casual Library Assistant

Closing Date
Contact Officer
Recruitment Team
Contact Number
(07) 4044 3310 or E: jobs@cairns.qld.gov.au
Location
Cairns Regional Council, QLD

Casual Library Assistant

Requisition Number: 1084

Hourly Rate: $36.94 - $40.43 per hour plus casual loading

Position Type: Casual

Location: Various Library Branches

Application Close Date: Sunday 3 May 2026 at 11.30pm AEST

We’re looking for a friendly, community-minded Library Services Officer to help deliver welcoming, accessible and high-quality library services to our community.

What we’re looking for

You’re a people-focused professional who enjoys helping others and takes pride in delivering great customer service. You have strong literacy, numeracy and digital skills, with the confidence to assist customers using computers, devices and online resources. Organised and adaptable, you can prioritise tasks, follow procedures and work effectively in a fast‑paced, team-based environment. You communicate clearly and positively, enjoy working with a diverse community, and are flexible to work within a roster that may include evenings and weekends. A background in libraries, customer-facing roles or community programs—particularly with children or early years—is desirable. You’ll also hold (or be willing to obtain) the required qualifications, including a current Queensland Driver Licence and Blue Card.

What you’ll be doing

  • Delivering friendly, customer‑focussed service by assisting customers to access library resources, digital collections and technology
  • Providing reference and information services, including catalogue assistance, online searches and inter‑library loans
  • Completing circulation tasks such as issuing, returning, renewing and processing library items
  • Shelving resources and maintaining attractive, accessible library spaces
  • Supporting customers with devices, printing, scanning and basic troubleshooting to build digital confidence
  • Assisting with collection maintenance, including processing, repairs, weeding and stocktakes
  • Participating in library programs and events such as Storytime, baby rhyme time, technology sessions and community activities
  • Supporting new staff, volunteers and work experience participants
  • Completing administrative tasks, maintaining records and statistics, and following WHS and recordkeeping requirements
  • If you enjoy working with people, technology and learning, and want to make a positive impact in your local community, we’d love to hear from you.

Some benefits we offer:

  • Fitness Passport - subsidised health and well-being memberships (gym/swimming pool)
  • Secure your future with 12% superannuation contributions
  • Grow personally and professionally with learning and development opportunities

We are committed to:

  • Fostering a collaborative and inclusive work environment
  • Embracing innovation and continuous improvement
  • Cultivating a culture of professional growth and support

Now we want to hear about YOU!

Applications MUST be submitted online through the 'Apply' link and include a Cover Letter addressing the selection criteria and Resume outlining previous academic and work experience and if requested include attachments of the relevant qualifications and licenses, relating to the role.

APPLY HERE or Visit Council's Employment Site HERE

For further information about this role please download the Position Description which includes the Key Duties, Responsibilities and Selection Criteria.

Council’s Recruitment Team can be contacted via:

Phone: (07) 4044 3310

Email: jobs@cairns.qld.gov.au

Website: Employment at Council | Cairns Regional Council

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