Library Officer

Casual | Apply Now

Job no: 494969
Categories: Advertising, Arts and Media, Government and Defence

• Multiple casual Library Officer roles available 
• Hourly rate $41.37 plus Superannuation
• Based at multiple locations in the Eastern suburbs 

About Us:

Monash is a dynamic organisation committed to providing excellence in service delivery. Located in the eastern region, Monash is a cosmopolitan and culturally diverse city, close to the demographic centre of Melbourne.

Our library aims to encourage lifelong learning, increase literacy and build strong, resilient communities.

About the Position:

This position is responsible for the provision of excellent customer service to the Monash community. Join a hardworking and customer focused team to: 

• Provide courteous assistance and accurate information to all patrons in the branch and over the phone. 
• Actively promote library services, resources and activities to the public.
• Ensure the presentation of the library is of a high standard.
• Assist patrons with library PCs, printing and electronic resources as appropriate.
• Work independently and as part of the team.

About You:

• Excellent customer service skills
• An understanding of the role of public libraries in the community
• Ability to be accurate and attend to details
• Ability to troubleshoot minor IT issues at a branch level
• Ability to speak a language or languages other than English is well regarded

Requirements of the position:

• A current and valid Victorian Drivers Licence;
• Right to work in Australia;
• Working with Children Check;
• Satisfactory National Police Check; and
• Other pre-employment checks may be required depending on the role requirements.

Benefits:

As a City of Monash employee, your personal and professional development is a key focus. You will have access to:

• Vibrant health and well-being programs;
• Employee Assistance Program;
• Supportive and accessible management;
• Flexible working arrangements;
• Training and development opportunities; and
• Discounted gym memberships.

How to Apply:

Please submit your resume along with a cover letter outlining your experience and how it relates to the role.

Applications are currently open, with a closing date of Sunday 23 June 2024 at 11:55pm.

Enquiries:

If you would like to discuss this role further, please contact Emily Beimers or Vikki Grosser on (03) 9265 4877. 

Monash Council is committed to be a flexible, safe, equal and inclusive workplace where we embrace and support diversity.

As an Equal Opportunity employer, we encourage applications from people who are from different backgrounds including Aboriginal and Torres Strait Islander, people of any age, race, ethnicity, religion, gender identity, disability, sexual orientation and cultural background. If you have a reasonable adjustment, support or access requirement, we encourage you to let us know through your application or email peopleadvisory@monash.vic.gov.au

We are also committed to being a Child Safe organisation and have zero tolerance to child abuse.

Position Description

Advertised: 04 Jun 2024 AUS Eastern Standard Time
Applications close: 23 June 2024 AUS Eastern Standard Time

Apply Now 

Library Experience Officer - History

• Employment Type: Part time
• Close Date: 19 June 2024 at 5:00:00 pm
• Location: Various
• Salary: $68,787

If you're passionate about engaging with people, contributing to a vibrant team environment and promoting the value of libraries, this is the role for you. We’re seeking an approachable and people centric individual who is passionate about providing high level customer service and holds a genuine interest in delivering local and family history services. Central to this will be a focus on sharing, conserving, and interpreting the unique history of the Barossa Valley and the broader region. This is an exciting opportunity to join a dynamic team and make a positive impact within the Barossa community.

Your exceptional customer service and people skills will see you:

• Providing high-quality, friendly customer service across our library network.
• Providing clear and logical thinking and collaborative team skills with a genuine interest in local and family history.
• Undertaking local and family history research with an ability to apply your problem solving techniques.
• Undertaking a range of public library duties, including but not limited to, responding to customer enquiries, shelving,
• and item processing.
• Contributing to the smooth operation of library services with a positive nature and great communication skills to build
• strong relationships and support active engagement with the community.
• Working across all branches of the Barossa Library within the Council region.
• To be successful in this role you will require:
• Exceptional customer service skills with knowledge of customer service principles
• Established ICT skills with trouble shooting ability and knowledge of the internet, social media and office equipment in
• order to undertake research and assist customers.
• Working knowledge of contemporary library operations and services.
• Ability to liaise with customers, colleagues and members of the community with patience and empathy.
• An interest in local and family history research.

Join a progressive and flexible organisation in this fantastic opportunity to support active engagement with libraries in our community and be valued for your contribution. This is a permanent part-time position (16 hours per week + rostered 3 hour weekend shift every 4-6 weeks), at General Officer Level 2, as per The Barossa Council Enterprise Agreement 2022.

Benefits of working with us:

Council is committed to delivering quality services and recognises that to achieve this, providing an environment for staff to flourish is essential. Here’s a glimpse at what’s on offer:

• Flexible work culture with flexi time and flexible work arrangements
• An innovative Employee Wellbeing and Resilience Program
• Competitive discounts on private health insurance
• Generous uniform allowance
• Journey insurance and income protection
• Professional development and industry networking
• Essential position requirements:
• This position requires you to hold and provide evidence of a current and valid Working With Children Check (WWCC) before being appointed to the position.
• All employees are required to undertake a pre-employment medical prior to commencement for income protection purposes.

For further information and a copy of the position description, please refer to www.barossa.sa.gov.au. or contact the Organisational Culture and People team on (08) 8563 8444. To apply please forward your application addressing elements of the position competency profile to The Barossa Council via ocp@barossa.sa.gov.au or via our website.

Applications close 5pm, Wednesday 19 June 2024

The Barossa Council is committed to Equal Employment Opportunity principles, a constructive culture, workplace diversity and professional development. We welcome applications from those with diverse backgrounds including people who live with disability and are committed to providing reasonable adjustments to ensure all employees are successful in their roles.

Apply Now

• Position Description - Library Experience Officer(207KB PDF)
• Job Advertisement - Library Experience Officer(97KB PDF)

Contact

Name: Organisational Culture and People

Phone: +61 8 8563 8444

Email: ocp@barossa.sa.gov.au

Library Officer

Sunshine Coast Council is seeking an enthusiastic and talented Library Officer to deliver a warm and welcoming customer experience for our community

$77K – $83K Total Remuneration Package

$68K – $74K Base Salary

Location: Caloundra

Vacancy No: 5172

Temporary/Max Term - Full-time

Applications close: Friday, 14 June 2024 11:59pm AEST

The anticipated start date for this position is early July therefore the Salary is reflective of the 2024-2025 pay rates.

Why work with us?

At Council, we’re proud of our region. We collaborate with community to achieve truly sustainable outcomes, enhance our enviable lifestyle, and create award-winning places and spaces that are uniquely Sunshine Coast. So, if you love it here as much as we do, and you want to shape our region for the future – you’ll want to join our team!

With the vision to be Australia’s most sustainable region - Healthy, Smart, and Creative, council is at the forefront of delivering a number of region-shaping projects that will see the region become a hub for innovation, entrepreneurship and creativity, along with opportunities and a lifestyle for all to enjoy.

About the Role

Arts, Heritage and Libraries branch role is to enrich the lives of residents and visitors by providing arts and cultural leadership, opportunities, knowledge, development, connections and experience.

We are seeking a Library Officer to help drive the essential day-to-day operations of the library, to deliver outstanding service to customers, champion all library services and resources, and contribute to the development and continuous improvement of Sunshine Coast Libraries.

Key duties include:

• Provide outstanding customer service to Sunshine Coast Council Libraries customers.
• Provide support and guidance to other employees and volunteers engaged in learning opportunities such as familiarisation with the library management system, library catalogue and other business processes and procedures.
• Promote and deliver a range of library programs including story time, lifelong learning sessions, technology sessions, outreach and events.
• Assist with the retail presentation of libraries ensuring they remain fresh and modern looking places.
• Perform library duties such as shelving, issues, returns and collection maintenance.

About you

If you’re the right person for this role, you’ll love working with people, be exceptionally customer focussed and thrive in a constantly changing and dynamic environment.

You are someone who can provide guidance and support to our community, and are genuinely passionate about library services, reading and literature.

As a minimum requirement of this role, you will have:

• A Certificate III in Library and Information Services or equivalent qualification/experience. 
• Enthusiasm surrounding new technology, including the ability learn quickly and willingness to teach others.
• Highly developed communication skills, including the ability to engage with people of all different ages and backgrounds.
• Ability to present engaging group sessions to adults, and young people and families.
• A commitment to continuous learning, innovative thinking and flexibility.

Pre-Employment Medical Required

Essential to your success is physical agility and the level of fitness, strength and dexterity to carry out labouring and frequent heavy lifting & bending. As such, appointment to this position is subject to completion of a pre-employment medical assessment.

Our Culture & Employee Benefits

Council is committed to creating an inclusive, culturally diverse, healthy, skilled and dedicated workplace culture. As an employee you will enjoy a range of benefits and working styles to suit you:

• Wellbeing: Your wellbeing is important to us therefore we offer a number of different initiatives such as discounted health related memberships, fitness passport, employee assistance program and development opportunities. 
• Flexibility: We know it is important to balance life and work, therefore we offer flexible working arrangements available that help you be your best.
• Extras: Those extras make a difference therefore we offer salary packaging options on novated leases, superannuation, smartphones and devices. We also pay you 17.5% leave loading and generous Superannuation where council will contribute 12% Superannuation in addition to your 6% superannuation contribution.

How to apply

Your written application should include:

• A 1-2 page cover letter demonstrating your ability to fulfil the mandatory and desirable requirements on the Position Profile. Keep the key responsibilities in mind when addressing this criteria; and
• A current resume or curriculum vitae.

Once you have these two documents ready, click ‘Apply Now’ and follow the prompts to complete your application.

APPLY NOW

Further Information

Helpful information to assist you in completing your application is available on the Sunshine Coast Council website.

To learn more about Council’s vision and projects, you can view the Corporate Plan 2023-2027.

For specific enquiries contact Karen Ransley during business hours on (07) 5499 5403.

We're working hard to create an inclusive workplace that reflects the diverse community we serve. If you require adjustments at any stage of the recruitment process, please reach out to the Recruitment Team joinusnow@sunshinecoast.qld.gov.au.

At Sunshine Coast Council, we embrace differences in gender, age, ethnicity, race, cultural background including First Nations, disability, religion and sexual orientation. To deliver the best service to our region we want a workforce that reflects the diverse community that we serve. Sunshine Coast Council strongly encourages all suitable applicants to apply for this role.

Library Administration Officer

Job No: COR1364 | Location: Ryde

• Rewarding and varied role  
• Workplace benefits include regular Rostered Day Off and uniform
• Work in a friendly and supportive environment

About Us

City of Ryde, just 12 kilometres from Sydney CBD, is a place of unique lifestyle and opportunity. It is home to an engaged and culturally diverse community of around 130,000 people, and a strong and growing Smart City economy including more than 13,000 local businesses, Macquarie Park, world-class hospitals, and a leading university. All balanced with beautiful bushland, riverfront parks, open spaces, and sport facilities.

Our council delivers a broad range of services, projects, programs, and events. We are actively committed to innovation, sustainability, resilience and providing exceptional customer experiences, and this relies on attracting and keeping great people. We offer a range of benefits, including flexible work arrangements, health and wellbeing programs, a learning and development program including study support, and a reward and recognition program.

About City of Ryde Libraries

City of Ryde Libraries comprises of five branches at Ryde, West Ryde, North Ryde, Eastwood, Gladesville as well as a significant online library. Our libraries are places of social inclusion where members of our community borrow items for leisure and lifelong learning, learn about new technology, participate in activities, attend children’s and adults programs, and using our spaces for studying. They are lively, busy places and serve a culturally diverse customer base.

About the Role

As the Library Administration Officer, you will be crucial in supporting our Library Services Leadership Team and five library branches through the coordination of a range of administrative tasks: from managing correspondence, maintaining databases and ensuring sound records management practices, organising meetings and team workshops, handling cash reconciliations and processing invoices. You’ll also work in our Library Branches to perform desk and shift supervisor duties as required.

This position is perfect for a proactive individual who enjoys a diverse and dynamic work environment, making a meaningful impact on our community. The Library Administration Officer is integral to the delivery of a high quality and accessible library service to the City of Ryde Community and is a rewarding and varied role.

Core Hours: Monday to Friday 8:45am to 5:00pm. This role includes working one evening shift (12:45pm to 9:00pm) approximately every 3-4 weeks.

About You

We are looking for a highly organised and detail-oriented individual who excels in a dynamic team setting. You are someone who takes initiative, has a strong sense of responsibility, and is committed to delivering exceptional administrative support to both colleagues and patrons of the Library Services. Your excellent communication skills and ability to multitask will enable you to manage the diverse demands of this role effectively.

In addition, you will also have:

• Certificate III in Business Administration and/or equivalent experience in a fast-paced administration role.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Demonstrated ability to identify and resolve issues promptly and effectively
• Excellent verbal and written communication skills
• Demonstrated commitment to quality customer service
• Ability to work as part of a team and independently with minimal supervision
• Excellent organisational and time management skills with ability to prioritise and schedule own work
• Previous experience working in a Library Branch Service is highly desirable

Please note: This is a Child Related position and employment is subject to verification of the Working With Children Check status. The cost of obtaining a WWC clearance is at the applicant's expense.

Please note: In line with Council’s COVIDSafe Workplace Policy & Procedure all staff are required to be vaccinated against COVID-19.

Your commencing annual salary will range from $66,841 to $76,168 + 3.5% increase from July 2024 + Superannuation, dependent on your experience and qualifications. 

Culture & Benefits

• Commitment to providing opportunities for work/life balance
• Work 37.5 hours and enjoy a rostered day off approx. every 3 weeks  
• Long service leave after 5 years, then accrued monthly 
• 18 weeks paid parental leave (for eligible employees)
• 3 extra grant days at Christmas to ensure you have time to enjoy the holiday 
• Uniform provided
• Annual performance reviews and Award increases
• Opportunity to sign up as a fitness passport member
• Various health & well-being initiatives (i.e. flu vaccinations, etc.)

How to apply

Please ensure you give full answers to the online application questions under the job advertisement HERE, showcasing your abilities and experience. Your answers, in conjunction with your resume, will determine if you are invited to an interview. 

Please note you do not need a “password” to use our on-line application system, however you have the option save and return to your application prior to the closing date. In addition to answering the online questions, this position requires you to attach your Resume to complete the application process.  Please note, you are not required to submit a cover letter or a statement addressing selection criteria. 

Closing Date: Thursday, 13 June 2024 at 11:30pm | Apply with Council

If you would like to know more, please see the position description or contact Kathleen Allen on 0434 884 267 for a confidential discussion.

City of Ryde is committed to Equal Employment and Child Safety

Library Assistant - 1 x part time position – (17.5 hours per week)

Job No: COR1368 | Location: North Ryde

• Enjoy a busy, customer focused position with a great variety of tasks
• High level customer service role in the central branch library

Do you enjoy working in a busy environment with a range of team members?

Are you passionate about public libraries and their place in the community?

About Us

City of Ryde, just 12 kilometres from Sydney CBD, is a place of unique lifestyle and opportunity. It is home to an engaged and culturally diverse community of around 130,000 people, and a strong and growing Smart City economy including more than 13,000 local businesses, Macquarie Park, world-class hospitals, and a leading university. All balanced with beautiful bushland, riverfront parks, open spaces, and sport facilities.

Our council delivers a broad range of services, projects, programs, and events. We are actively committed to innovation, sustainability, resilience and providing exceptional customer experiences, and this relies on attracting and keeping great people. We offer a range of benefits, including flexible work arrangements, health and wellbeing programs, a learning and development program including study support, and a reward and recognition program.

About City of Ryde Libraries

City of Ryde Libraries comprises of five branches at Ryde, West Ryde, North Ryde, Eastwood, Gladesville as well as a significant online library. Our libraries are places of social inclusion where members of our community borrow items for leisure and lifelong learning, learn about new technology, participate in activities, attend children’s and adults programs, and using our spaces for studying. They are lively, busy places and serve a culturally diverse customer base.

About the Role

Library Assistants are our front-line customer service staff and work in all areas of the library. They are passionate about giving back to the community. This is a significant role in the Ryde Library service providing valuable support to the Team Leader in regards to collection maintenance and team communication as well as a variety of tasks which range from helping a customer use the library technology, finding a needed book or magazine and assisting in maintaining a safe, neat, welcoming library.

In addition to working in the Ryde Library team, this role will provide support to our Home Library Service one afternoon per week.

The part-time position is based at Ryde Library and the hours will be as follows:

• Monday - 1pm – 9pm
• Saturday – 9am – 5pm
• Sunday – 1.30pm – 5pm

Your commencing rate of pay will be from between $1,142.19 - $1,248.44 per week (pro rata) plus superannuation, subject to your library qualifications and experience. 

About You

You will have exceptional customer service skills and enthusiasm to help our diverse range of public library users whether it be to locate their next great read or troubleshoot technology. In addition, you must have:

• Completion or near completion of Library qualifications (minimum Certificate III in Library and Information Services)
• Exceptional teamwork skills with proven experience to also work independently
• Adaptable approach to tasks with the ability to prioritise and multi-task
• Experience in a vibrant customer service focused role 
• COVID 19 vaccinations

Note: This is a Child Related position and employment is subject to verification of the Working With Children Check status. The cost of obtaining a WWC clearance is at the applicant's expense.

Culture & Benefits

• Commitment to providing opportunities for work/life balance
• Long service leave after 5 years, then accrued monthly 
• 18 weeks paid parental leave (for eligible employees)
• 3 extra grant days at Christmas to ensure you have time to enjoy the holiday 
• Annual performance reviews and Award increases
• Opportunity to sign up as a fitness passport member
• Various health & well-being initiatives (i.e. flu vaccinations, etc.)

How to apply

Apply now using our fast, easy to use on-line application process. In addition to answering the questions shown below the Council Job Advertisement HERE, this position requires you to attach your resume to complete the application process. Please note you are not required to submit a cover letter or a statement addressing selection criteria. 

Interested? Like to know more? Please see the Position Description for more information or call Ryde Library Team Leader, Hwiwan Yang on 0478 271 756 for a confidential discussion.

Closing Date: Sunday 16th June at 11.30pm | Apply with Council

City of Ryde is committed to Equal Employment and Child Safety

Branch Librarian

Job No: SSC1067 | Location: Sutherland Shire

Join Our Team as a Branch Librarian!

Are you passionate about providing access to information, education, and cultural services to enrich your community? Do you thrive in a dynamic and welcoming environment that promotes lifelong learning and literacy? If so, we have an exciting opportunity for you to manage and oversee the day-to-day operations of a branch library.

Key Responsibilities:

• Deliver high-quality customer and library services, including lending, information, programs, and technology
• Lead and develop a team to provide innovative and customer-focused public library services
• Promote library resources, services, and programs to the community
• Maintain branch library facilities, equipment, and resources

Qualifications & Experience:

We are looking for candidates who have:

• Degree or post-graduate qualifications in Library & Information Science or related field (Council may consider applicants nearing completion of qualification), and eligibility for professional membership of the Australian Library & Information Association (ALIA). 
• Experience in leading and motivating staff in a busy environment
• Proficiency in library systems and emerging technologies
• Excellent communication, interpersonal, and conflict resolution skills
• Working With Children Check

Core Capabilities:

We value team members who are:

• Goal-oriented and results-driven
• Critical thinkers with strong decision-making skills
• Effective communicators who prioritise customer satisfaction

Join our Team and Grow with Us!

If you are ready to take on a challenging and rewarding role that makes a real difference in the community, apply now to join our team at Sutherland Shire Council!

• Apply by responding to our online application questions at the bottom of the job advertisement HERE and submitting your resume outlining why we are a great fit!
• Get your application in by 11.59pm: Tuesday 18th June 2024.
• Interview date: Interviews will be facilitated on Monday 24th June 2024.
• Package: $88,038 - $93,324 gross p.a. (full time equivalent) plus 11% superannuation.
• Hours of work: Temporary part-time opportunity. 14 hours per week working across Monday and Tuesday, (shifts will be in line with operational requirements and libraries opening hours, which span from 8am - 9pm). Position expected to be available up to 12 months.
• To benefit your wellbeing you will have access to fitness passport, corporate membership to our leisure centres, employee assistance program, annual flu shots, health and wellbeing programme and novated lease options.

Suitable candidates are subject to pre-employment screening which includes Reference Checks, Work Rights Verification, Identity and Functional/Medical History Checks (including Covid-19 Vaccination), and may also include a Criminal History, Qualification and Working with Children Check. Employment is subject to clearance of all these checks. 

Click on the link to check out the Position Description

Reach out to Deborah Hill, Coordinator Library Experience, dhill@ssc.nsw.gov.au for any job specific enquiries.
Jodi Johnson, Talent Acquisition Business Partner, jjohnson@ssc.nsw.gov.au can assist with any recruitment related enquiries.

Apply here with COUNCIL

About Us

If you want to make a difference and be part of a challenging and rewarding working environment, then joining us just might be the right career move for you! Join a passionate and dedicated team covering a diversity of services, industries and occupations.

At Sutherland Shire Council we do more than serve our community – we are our community. Our energy can be seen in everything we do. From having a can-do attitude, to embracing change and opportunities, being people-centred and working together as one.

Library Assistant - Processing

Lane Cove, Australia | Reference: 6606404

• Part time 22.5 hours per week (Wednesday- Saturday, including an evening shift)
• Dynamic role
• Great team and benefits

Are you looking for an opportunity to be part of an innovative Council seeking to make a positive difference in the community you support? We have an exciting opportunity for a motivated and experienced Library Assistant to join our team.

Located on the lower North Shore, our leafy suburbs have a vibrant and diverse village atmosphere. We aim to provide "best value" services and facilities to the community whilst ensuring a sustainable future.

If you are open to fresh ideas, committed to progressing new initiatives and driven to provide the very best service to our community, we want to hear from you.

Lane Cove Council has an exciting opportunity for a motivated, experienced and suitably qualified Library Assistant to join our team in a permanent part time position.

About the Role

Reporting directly to the Systems Innovation Coordinator, this role is responsible for contributing to the provision of quality services at Lane Cove Library, including direct high level customer service and ensuring that library items are successfully processed and maintained.

About You

The successful candidate will have:

• Higher School Certificate or Leaving Certificate or equivalent qualifications and experience;
• Demonstrated understanding of library operations including shelving and collection maintenance;
• Demonstrated commitment to the provision of high level customer service;
• Demonstrated ability to work autonomously in addition to effectively contributing to a team;
• Demonstrated ability to work under pressure and prioritise tasks;
• Demonstrated high level interpersonal communication skills;
• Demonstrated ability to refer matters to senior staff on duty as appropriate.

What we Offer

We hire great people with a wide variety of skills, experience and backgrounds maintaining always that inclusion and diversity lie at the heart of what we do. For those who join us we offer:

• Varied lifestyle benefits programs including:
  • flexible work practices aimed at achieving work/life balance
  • an employee wellness program and discounted gym memberships
• Annual performance bonuses and salary review
• Extensive career development and training opportunities
• The convenience of being close to shops, cafes, an aquatic centre and a gym.

We are dedicated to the safety, empowerment and participation of all children and are committed to creating a thoughtful, protective community that supports children and young people to feel safe and protected.

To Apply

Click on the "apply now" button to be redirected to our careers page where you can download and read a copy of the Position Description and address the selection criteria in your online application.

For further information about the role, please contact Jillian Yau on (02) 9911 3634.

Salary range -Up to $71K per annum (pro rata) (incl super) dependent on the skills, qualifications and relevant experience of the suitable candidate.

APPLICATIONS CLOSE MONDAY 17 June 2024 at 10PM | Apply Now | Download PD

This position requires applicants to be suitably immunised. As part of our pre-employment process, preferred candidates are required to provide proof of COVID 19 vaccination status.

Applications Close: 10:00 PM 17 June 2024

Apply Now | Download PD

Team Leader - Community Engagement (Libraries)

Footscray, Australia | Reference: 6605240

• Permanent Full Time
• Band 7 ($105,207 - $116,911) + 11% super + monthly ADO
• Footscray, Melbourne.

About Us

Maribyrnong City Council is located in Melbourne's inner west and is one of Victoria's most culturally diverse municipalities. The City is undergoing significant change in population growth, development, and a transitioning economy is leading to an influx of new residents, businesses and opportunities.

The Opportunity

• Do you have experience in the delivery of effective marketing campaigns?
• Are you an experienced leader committed to service improvement and transformation?
• Are you passionate about public libraries and the impact they make on communities?

Maribyrnong Libraries aims to provide welcoming, progressive libraries which inspire connection, learning and creativity. We are seeking a dynamic leader to help us grow our audience and membership, and to maximise the value we deliver for our community through thoughtful and impactful programming.

Key Responsibilities

• Develop and deliver effective marketing and communications working closely with Council's Customer Engagement Department
• Manage brand strategy for Maribyrnong Libraries with a focus on member acquisition and retention
• Oversee collaborative frameworks for programming and outreach that balance resourcing with community need, staff engagement and innovation

About You

You are motivated and creative with strong relationship building skills and a commitment to data-driven decision-making.

To be considered for this role, you will have the following:

• Qualifications or significant experience in marketing and communications
• An understanding of the role of public libraries in communities
• Leadership experience including the ability to support staff through change
• Experience planning and delivering projects to time, quality and budget expectations

Why Choose Maribyrnong?

• Work in a meaningful role within a Values driven organisation;
• Work cross functionally in a friendly and supportive team;
• Enjoy a flexible and inclusive work environment committed to professional development;
• Relish a vibrant cultural hub at your doorstep;
• Accrued Day Off every month.

So, if you are looking for a role where you can make a genuine difference and you enjoy working in a diverse community focused environment, Apply Now!

How to Apply

To express your interest in this role, please forward your Resume and a Cover Letter via our Careers website outlining your relevant experience and addressing the Key Selection Criteria defined in the position description in support of your application by 10:00pm on the closing date.

To download a copy of the position description and/or apply for this role, please visit us at: https://maribyrnong.recruitmenthub.com.au/Vacancies/

Equal Opportunity Employer

We are a child safe organisation and an equal opportunity employer. We embrace diversity and are committed to child safety and supporting the best interests of children in all our operations. Council encourages young people, people with disability, Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply.

Enquiries: Should you have any questions regarding this position, please contact Alix Massina, Manager, Libraries, Arts and Culture on 03 7065 6732 for a confidential discussion.

Applications Close 10:00 PM: 23 June 2024

Download PD | Apply Now | Request Callback

Customer Service Assistant

Job No: SMC389 | Location: Strathfield

Division: Corporate & Community

Department: Library & Community Services

Employment Status: Casual

Hourly Rate: $31.45 p/h. + 25% casual loading

Council Overview

Strathfield Council (Council) is a medium sized Council located in Sydney’s Inner West. The area of the Council comprises approximately 14 square kilometres and has an estimated population of 46,000 residents, which is growing at 2.5-3% annually. Based on NSW Government projections, the population will increase to over 80,000 by 2036.

About the Role

Strathfield Council is seeking a dedicated Customer Service Assistant (Casual) to provide library circulation and customer services, assist with the maintenance of service areas and deliver information services to library customers.

In order to undertake the role, it requires the following duties:

• Assist with general library duties such as loans, returns, shelving, book lockers, reservations, desk shifts as rostered, including weekend and evening shifts as required.
• Provide high-quality customer service with customers from a diverse range of cultures and backgrounds whilst working in a busy environment by providing effective communication skills.
• Contribute to the promotion and marketing of programs and events for Library services including the library’s social media sites and liaise with Council’s Communication Department

About You

To succeed in the role, you will have the following:

• Higher School Certificate and extensive practical library experience, or Higher School Certificate and experience in customer focused service delivery
• Demonstrated customer service skills, including the ability to respond promptly and courteously to a diverse range of service needs and a good knowledge of library services, products, and collections.
• Demonstrated strong communication and problems solving skills and ability to provide information services to a culturally diverse public.
• Proven ability to work in a team environment, individually and under limited supervision.
• Demonstrated commitment to achieving Council’s values and organisational behaviours.
• Demonstrate a commitment to Equal Employment Opportunity, Workplace Health and Safety and Cultural Diversity principles.
• A Working with Children Check number or willingness to obtain.
• Experience in using Library Management Systems or similar point of sale systems (Desirable)
• Knowledge of, and /or experience in local government (Desirable)
• Valid NSW Class C Driver’s Licence. (Desirable)

Positions Description

To review this position description for this role, please click here.

To Apply

Applicants can apply through our online application process:

1. Please fill out your details below the Council job advertisement HERE, review and answer our designated questions.

2.  On the next page attach any required documentation before concluding your application.

Your cover letter should address the selection criteria as found in the position description.

If you have any questions about the role, please contact Peter Main via email Peter.Main@strathfield.nsw.gov.au

Applications Close at 11.59pm, Sunday 9 June 2024 | Apply here with COUNCIL

Strathfield Council is an EEO employer. We are an inclusive employer and encourage applications from people from diverse groups, including, but not limited to Aboriginal and Torres Strait Islander people, people from culturally diverse backgrounds, young people, older workers, people with disabilities, LGBTQIA+ and other minority groups.

About Us

Strathfield is a vibrant and multicultural hub located within 15 kilometres of the CBD, in the Inner West of Sydney.

Renowned for our culturally diverse and socially cohesive community, our vision is providing Strathfield with well-connected transport, business and educational institutions, whilst preserving our unique heritage and environment.

We govern over an estimated 40,000 residents in the areas of Strathfield, South Strathfield and parts of Greenacre, Homebush and Homebush West. Our Council Area is also home to a wealth of fantastic parks and open spaces, natural bushland areas and waterways.

As a medium-sized council that focuses on a plethora of Local Government functions, Strathfield Council presents vast opportunities whilst providing upskilling and experience that is tailor-fitted to individual needs.

With ongoing training, the freedom to explore different career paths and the opportunity to work on exciting projects, why not consider developing your career whilst making a difference within the community.

Programs Officer

Job No: SMC392 | Location: Strathfield

Division: Corporate & Community
Department: Library & Community Services
Employment Status: Permanent, Full Time  
Employment Arrangement: 35 hours per week with access to Council’s flexible working arrangements 
Salary Range: Grade 8 (ranging between $63,906.54 to $73,307.13), dependent upon experience, plus 11% Superannuation

Council Overview

Strathfield Council (Council) is a medium sized Council located in Sydney’s Inner West. The area of the Council comprises approximately 14 square kilometres and has an estimated population of 46,000 residents, which is growing at 2.5-3% annually. Based on NSW Government projections, the population will increase to over 80,000 by 2036.

About the Opportunity

The Programs Officer is required to support the Programs & Outreach Coordinator in providing services and programs that meet the needs of children, youth, adults and seniors and people from culturally and linguistically diverse backgrounds that provide information and learning and create enjoyable social engagement outcomes for customers.

• Deliver programs, special events and outreach activities that meet key objectives set out in council strategies and that accommodate community needs.
• Ensure regularly scheduled programs, special events and outreach activities are delivered on schedule.
• Display high standards of customer service and personal presentation for customers resulting in a positive image of council and the library.
• Maintain and promote effective team collaboration across library and wider council teams.
• Keep up to date and implement best customer service practices and programs strategies.
• Follow councils’ policies and procedures accurately including receipt payments such as cash handling procedures.
• Assist with general library duties such as loans, returns, shelving, book lockers, reservations, desk shifts as rostered, including weekend and evening shifts as required;

 Position Description

To view this position description for this role, please click here.

About You

The successful candidate will have the following:

• Diploma of Library and Information Services or equivalent.
• Current NSW Class C Driver Licence.
• A Working with Children Check number or willingness to obtain.
• Demonstrated customer focus attributes, including the ability to respond promptly and courteously to a diverse range of service needs and a good knowledge of library services, products and collections.
• Demonstrated strong communication and problem solving skills and ability to provide information services to a culturally diverse public.
• Demonstrated ability to prioritise, organise and coordinate programs and the capacity to work to deadlines under pressure.
• Experience in the provision and delivery of library services to children, youth and adults.
• Proven ability to work in a team environment, individually and under limited supervision.
• Experience in using Spydus Library Management System (Desirable)
• Experience in recreation activities (Desirable)
• Experience in developing learning and information programs for different age groups (Desirable)

Staff Benefits

To view the staff benefits available, please click here.

To Apply

Applicants can apply through our online application process:
1. Please fill out your details below the job advertisement HERE, review and answer our designated questions.

2. On the next page please attach the required documentation below before concluding your application.

• A cover letter, addressing the selection criteria.
• An up-to-date resume.
• Any relevant qualifications.

If you have any questions about the role, please contact Helen Foley via helen.foley@strathfield.nsw.gov.au

Applications Close at 11:59pm, Friday 21 June 2024 | Apply here with COUNCIL

Strathfield Council is an EEO employer. We are an inclusive employer and encourage applications from people from diverse groups, including, but not limited to Aboriginal and Torres Strait Islander people, people from culturally diverse backgrounds, young people, older workers, people with disabilities, LGBTQIA+ and other minority groups.

About Us

Strathfield is a vibrant and multicultural hub located within 15 kilometres of the CBD, in the Inner West of Sydney.

Renowned for our culturally diverse and socially cohesive community, our vision is providing Strathfield with well-connected transport, business and educational institutions, whilst preserving our unique heritage and environment.

We govern over an estimated 40,000 residents in the areas of Strathfield, South Strathfield and parts of Greenacre, Homebush and Homebush West. Our Council Area is also home to a wealth of fantastic parks and open spaces, natural bushland areas and waterways.

As a medium-sized council that focuses on a plethora of Local Government functions, Strathfield Council presents vast opportunities whilst providing upskilling and experience that is tailor-fitted to individual needs.

With ongoing training, the freedom to explore different career paths and the opportunity to work on exciting projects, why not consider developing your career whilst making a difference within the community.