Children and Youth Services Librarian

• City and Urban Operations · Armstrong Creek VIC, Victoria
• Children and Youth Services Librarian
• Biyal-a Armstrong Creek Library
• Permanent, Full-Time, 1 FTE, 70 hours per fortnight
• Band 5: $74,798 - $86,015, plus 11% superannuation

Geelong Regional Library Corporation is proud to be a workplace that champions diversity. Our commitment is for our people to be safe, included and supported so that they can be at their best. As an equal opportunity employer, we encourage applications from First Nations peoples and people with diverse gender identities and expression, ethnicity, cultural background, sexual orientation, ability and age. We look for the right values, skills and knowledge to build our capabilities so that we can best deliver for and represent our community.

Are you passionate about inspiring young minds, fostering a love for reading, and creating engaging programs for children and teenagers? Join us as we embark on an exciting journey to establish a brand new library dedicated to serving the youth in our vibrant community!

We are excited about the opening of the Biyal-a Armstrong Creek library, a space that is committed to providing enriching experiences and resources for children and youth. Our mission is to ignite curiosity, spark imagination, and empower young learners to explore the world through books, technology, and creative programming. As we prepare to open our doors, we are seeking a dynamic and enthusiastic Children and Youth Services Librarian to lead our efforts in serving the youngest members of our community.

Responsibilities:

• Develop and implement innovative and interactive programs and services for children and youth, including storytimes, STEAM activities, literacy workshops, and youth engagement and programming.
• Curate and maintain a vibrant and diverse collection of children's and young adult materials, ensuring they reflect the interests and needs of our community.
• Support the Library Coordinator in their day-to-day activities and be prepared to act in their position as required.
• Provide reference assistance and reader's advisory services to foster a love for reading and learning.
• Collaborate with local childhood and education providers, community organisations and youth services to promote literacy initiatives and enhance library outreach efforts.
• Foster a welcoming and inclusive environment where children and youth feel valued, supported, and encouraged to explore their interests and talents.
• Utilise technology and digital resources to enhance library services, including online learning platforms, educational apps, and virtual programming.
• Establish and maintain effective relationships with internal and external stakeholders.
• Stay informed about current trends, best practices, and emerging technologies in library services for children and young adults, and incorporate them into programming and outreach efforts.

Qualifications:

• Bachelor's degree or graduate diploma in a relevant field, with a focus on youth services.
• Previous experience working with children and/or youth in a library or educational setting, with a passion for youth development and literacy promotion.
• Strong knowledge of children's and young adult literature, as well as current trends in youth services programming.
• Excellent communication and interpersonal skills, with the ability to connect with children, youth and community members from diverse backgrounds.
• Creativity, enthusiasm, and a collaborative spirit, with a commitment to providing exceptional library services for children and youth.
• Proficiency in technology and digital literacy skills, with the ability to integrate technology into library programs and services.
• Flexibility and adaptability to work in a dynamic and evolving environment, with a dedication to lifelong learning and professional growth.

As a member of the Geelong Regional Library Corporation, you will be enthusiastic, confident, agile with new technologies and enjoy providing exceptional customer service. Your proactive and cooperative approach will help us in providing welcoming, inclusive and safe library spaces. This is an incredible opportunity to work within a dynamic library service to impact community outcomes for children and young people across the G21 region. 

Join us in shaping the future of our community by inspiring and empowering the next generation of readers, thinkers, and leaders! If you're passionate about making a difference in the lives of children and youth, we encourage you to apply.

How to apply:
For more information to support your application, click here

For Position Description, click here

Have you got questions?
Please contact Tara Murphy, Manager, Children and Youth Services- Tara.Murphy@grlc.vic.gov.au or 0417 721 605.

CLOSING DATE FOR APPLICATIONS: 10am, Monday 27 May 2024 | Apply For This Job

Interviews for this role will be held in the week starting Tuesday 11 June 2024

Applicants for this role may also be considered for internal vacancies at the same level at other locations.

If you require additional support to make an application, or would like to obtain more information, or seek an adjustment to the recruitment process based on your specific needs, please contact the People & Culture Team on (03) 4201 0515 to discuss at any time. We will endeavour to accommodate any reasonable request.

Information Services Librarian

• City and Urban Operations · Armstrong Creek VIC, Victoria
• Information Services Librarian
• Biyal-a Armstrong Creek Library
• Permanent, part-time position, 49 hours per fortnight. 
• Band 5, $74,798 – $86,015 plus superannuation

Geelong Regional Library Corporation is proud to be a workplace that champions diversity. Our commitment is for our people to be safe, included and supported so that they can be at their best. As an equal opportunity employer, we encourage applications from First Nations peoples and people with diverse gender identities and expression, ethnicity, cultural background, sexual orientation, ability and age. We look for the right values, skills and knowledge to build our capabilities so that we can best deliver for and represent our community.

Biyal-a Armstrong Creek Library will be a state-of-the-art, innovative library committed to serving our diverse community by providing access to information, resources, and programs that enrich lives and inspire lifelong learning. As we embark on this exciting journey, we are seeking a dedicated Information Services Librarian to help us build and grow our library services.

This position is vital for the library’s strategic planning, particularly in relation to emerging technologies, devices and online information resources. The responsibilities connected to this position include the provision of learning opportunities related to reader advisory, engagement and literacy development for library staff and patrons.

The ISL is responsible for developing and delivering information retrieval and technology training programs, as well as providing individual support to library staff and customers. The ISL will also cultivate partnerships with relevant stakeholders, with a special focus on the library’s role as a dynamic and pivotal contributor to community information and technology needs.

Responsibilities:

• Use, understand, anticipate and respond to developments in print and online information retrieval to confidently deliver information services to library customers.
• Foster opportunities for community connection for adults through programming and facilitated sessions based around community needs and interests.
• Understand the information needs of customers, their capabilities and constraints.
• Provide learning opportunities in the areas of reader advisory, engagement and literacy development for library staff and customers.
• Develop and deliver training sessions for library staff and customers that align with their information retrieval needs.
• Support the Library Coordinator in their day-to-day activities and be prepared to act in their position as required.
• Develop and nurture partnerships with relevant stakeholders, with a focus on the library as a dynamic and key contributor to community information and literacy needs.
• Contribute to GRLC forward planning processes particularly in relation to emerging and creative technologies, devices and online information resources.
• Contribute to the development and implementation of library policies, procedures, and strategic initiatives.

Qualifications:

• Bachelor's degree or graduate diploma in a relevant field.
• Strong commitment to providing excellent customer service and fostering a welcoming and inclusive library environment.
• Experience developing and delivering library programs and outreach activities for diverse audiences.
• Excellent communication and interpersonal skills, with the ability to work collaboratively in a team-oriented environment.
• Knowledge of emerging trends and technologies in library services, including digital literacy initiatives and information literacy instruction.
• Flexibility, adaptability, and a willingness to embrace innovation and change in a dynamic library setting.

As a member of the Geelong Regional Library Corporation, you will be enthusiastic, confident, agile with new technologies and enjoy providing exceptional customer service. Your proactive and cooperative approach will help us in providing welcoming, inclusive and safe library spaces. This is an incredible opportunity to work within a dynamic library service to impact community outcomes for communities across the G21 region. 

Join us in shaping the future of our community by inspiring and empowering a community of readers, thinkers, and leaders! If you're passionate about making a difference in the community, we encourage you to apply.

Information to support your application:
For more information on how to join the Library Team, click here

For Position Description, click here

Have you got questions?
Please contact Lucy Davies, Manager, Heritage Services- Lucy.Davies@grlc.vic.gov.au or 03 4201 0526.

CLOSING DATE FOR APPLICATIONS: 10am, Monday 27 May 2024 | Apply For This Job

Interviews for this role will be held in the week starting Tuesday 11 June 2024

Applicants for this role may also be considered for internal vacancies at the same level at other locations.

If you require additional support to make an application, or would like to obtain more information, or seek an adjustment to the recruitment process based on your specific needs, please contact the People & Culture Team on (03) 4201 0515 to discuss at any time. We will endeavour to accommodate any reasonable request.

Community Activator

• City and Urban Operations · Armstrong Creek VIC, Victoria
• Community Activator
• Biyal-a Armstrong Creek Library
• Permanent, Part-Time, 0.8 FTE, 56 hours per fortnight
• Band 5: $74,798 - $86,015 prorata, plus 11% superannuation

Geelong Regional Library Corporation is proud to be a workplace that champions diversity. Our commitment is for our people to be safe, included and supported so that they can be at their best. As an equal opportunity employer, we encourage applications from First Nations peoples and people with diverse gender identities and expression, ethnicity, cultural background, sexual orientation, ability and age. We look for the right values, skills and knowledge to build our capabilities so that we can best deliver for and represent our community.

Be the Catalyst for Community Engagement at Our New Library!

Are you a passionate advocate for community involvement and social impact? Do you thrive on creating connections and empowering individuals to take action? We're seeking a dedicated individual to join our team as a Community Activator at our brand new library!

Biyal-a Armstrong Creek Library is not just a place to read; it's a vibrant community hub where ideas come to life. With a commitment to inclusivity, creativity, and collaboration, we're building a space where everyone feels welcome and empowered to participate.

Responsibilities:

• Support community groups to develop and implement programs and initiatives that utilise the variety of spaces and resources on offer.
• Support the Library Coordinator in their day-to-day activities and be prepared to act in their position as required.
• Foster partnerships with local organisations, schools, businesses, and community groups to maximise resources and reach.
• Create and maintain a welcoming environment where all individuals feel valued, respected, and included.
• Collect and analyse feedback from community members to continually improve and refine library programming and services.
• Serve as a liaison between the library and the community, advocating for the library's role as a catalyst for positive change.

Qualifications:

• Bachelor's degree or graduate diploma in Community Development, Social Work, Education, or a related field preferred.
• Demonstrated experience in community engagement or program development.
• Strong interpersonal and communication skills, with the ability to build relationships and work collaboratively with diverse stakeholders.
• Creative problem-solver with a passion for innovation and continuous improvement.
• Ability to organise and prioritise multiple projects and deadlines in a fast-paced environment.
• Commitment to equity, diversity, and inclusion, with a desire to create accessible and inclusive programming for all.

If you're excited about the opportunity to make a meaningful impact in our community and help shape the future of our new library, we'd love to hear from you!

Join us in building a stronger, more connected community through the power of collaboration, creativity, and community engagement. Together, we can create positive change and make our library a beacon of hope and opportunity for all. We can't wait to welcome you to our team!

How to apply:
For more information to support your application, click here

For Position Description, click here
Have you got questions?

Please contact Justine Hanna, Manager, Library Services Operations - Justine.Hanna@grlc.vic.gov.au or 0417 492 518.

CLOSING DATE FOR APPLICATIONS: 10am, Monday 27 May 2024 | Apply For This Job

Interviews for this role will be held on Friday, 7 June 2024

Applicants for this role may also be considered for internal vacancies at the same level at other locations.

If you require additional support to make an application, or would like to obtain more information, or seek an adjustment to the recruitment process based on your specific needs, please contact the People & Culture Team on (03) 4201 0515 to discuss at any time. We will endeavour to accommodate any reasonable request.

Library Officer (Full time; Multiple roles)

• City and Urban Operations · Armstrong Creek VIC, Victoria
• Library Officer (Multiple Roles)
• Biyal-a Armstrong Creek Library
• Three permanent full time roles, 70 hours per fortnight
• Band 3,  $62,713 - $66,702 plus 11% superannuation

Geelong Regional Library Corporation is proud to be a workplace that champions diversity. Our commitment is for our people to be safe, included and supported so that they can be at their best. As an equal opportunity employer, we encourage applications from First Nations peoples and people with diverse gender identities and expression, ethnicity, cultural background, sexual orientation, ability and age. We look for the right values, skills and knowledge to build our capabilities so that we can best deliver for and represent our community.

Are you passionate about books, community engagement, and creating vibrant learning spaces?

Biyal-a Armstrong Creek Library will be a state-of-the-art, innovative library committed to serving our diverse community by providing access to information, resources, and programs that enrich lives and inspire lifelong learning. As we embark on this exciting journey, we are seeking three full-time dedicated Library Officers to help us provide high quality library services.

Responsibilities:

• Demonstrated skills and ability to provide outstanding customer service to a diverse community.
• An ability to recommend suitable collection choices and promote and instruct in the use of library technologies.
• The ability to assist in the delivery of activities for all community members, which may consist of Story Time and Baby Time sessions, Book Chats, and other similar programs.
• Maintain the library collection by shelving materials, supporting collection management tasks, and organising displays.
• Contribute to the development of library policies, procedures, and initiatives to enhance user experience and meet community needs.
• Collaborate with team members to ensure the smooth operation of the library and contribute to a positive work environment.

Qualifications:

• Victorian Certificate of Education or equivalent.
• A demonstrated understanding of the role of the modern customer focused public library.
• Customer service experience is essential.
• Flexibility, adaptability and a willingness to embrace innovation and change in a dynamic library setting.
• First aid qualifications are desirable.

Information to support your application:
For more information on how to join the Library Team, click here

For the Position Description, click here

Have you got questions?
Please contact Janelle Vise, Library Coordinator – Janelle.Vise@grlc.vic.gov.au or 03 4201 0664

CLOSING DATE FOR APPLICATIONS: 10am, Monday 27 May 2024 | Apply For This Job

Interviews for this role will be held in the week starting Monday 17 June 2024. Please note that we will be conducting group interviews and only successful candidates will move to the individual interview stage

Applicants for this role may also be considered for internal vacancies at the same level at other locations.
If you require additional support to make an application, or would like to obtain more information, or seek an adjustment to the recruitment process based on your specific needs, please contact the People & Culture Team on (03) 4201 0509 to discuss at any time. We will endeavour to accommodate any reasonable request.

Library Officer (part-time; multiple roles)

City and Urban Operations · Armstrong Creek VIC, Victoria

• Library Officer (Multiple roles)   
• Biyal-a Armstrong Creek Library
• Six permanent part-time roles
• Band 3,  $62,713 - $66,702 (prorata) plus 11% superannuation

Geelong Regional Library Corporation is proud to be a workplace that champions diversity. Our commitment is for our people to be safe, included and supported so that they can be at their best. As an equal opportunity employer, we encourage applications from First Nations peoples and people with diverse gender identities and expression, ethnicity, cultural background, sexual orientation, ability and age. We look for the right values, skills and knowledge to build our capabilities so that we can best deliver for and represent our community.

Are you passionate about books, community engagement, and creating vibrant learning spaces?

Biyal-a Armstrong Creek Library will be a state-of-the-art, innovative library committed to serving our diverse community by providing access to information, resources, and programs that enrich lives and inspire lifelong learning. As we embark on this exciting journey, we are seeking dedicated Library Officers to help us provide high quality library services.

Responsibilities:

• Demonstrated skills and ability to provide outstanding customer service to a diverse community.
• An ability to recommend suitable collection choices and promote and instruct in the use of library technologies.
• The ability to assist in the delivery of activities for all community members, which may consist of Story Time and Baby Time sessions, Book Chats, and other similar programs.
• Maintain the library collection by shelving materials, supporting collection management tasks, and organising displays.
• Contribute to the development of library policies, procedures, and initiatives to enhance user experience and meet community needs.
• Collaborate with team members to ensure the smooth operation of the library and contribute to a positive work environment.

Qualifications:

• Victorian Certificate of Education or equivalent.
• A demonstrated understanding of the role of the modern customer focused public library.
• Customer service experience is essential.
• Flexibility, adaptability and a willingness to embrace innovation and change in a dynamic library setting.
• First aid qualifications are desirable.

Information to support your application:
For more information on how to join the Library Team, click here

For the Position Description, click here

Have you got questions?
Please contact Clare Presser, Library Coordinator – clare.presser@grlc.vic.gov.au or 03 4201 0639

CLOSING DATE FOR APPLICATIONS: 10am, Monday 27 May 2024 | Apply For This Job

Interviews for this role will be held in the week starting Monday 17 June 2024. Please note that we will be conducting group interviews and only successful candidates will move to the individual interview stage.

Applicants for this role may also be considered for internal vacancies at the same level at other locations.

If you require additional support to make an application, or would like to obtain more information, or seek an adjustment to the recruitment process based on your specific needs, please contact the People & Culture Team on (03) 4201 0509 to discuss at any time. We will endeavour to accommodate any reasonable request.

Library Customer Service Officers

• Exciting opportunities to join a dynamic and growing Library service
• Casual positions, working across library branches and outreach locations
• Salary from $47.00 per hour including casual loading, plus super

About the role

The Library Customer Service Officer role is responsible for providing the exceptional customer service that our patrons know and expect. We currently have casual roles available, which will work across our 5 branches. This role is the perfect steppingstone for someone who is interested in a career in public libraries and information services, and for experienced library staff looking to broaden their experience in a new organisation. Students of Libraries and Information Management studies are also encouraged to apply.

You will enjoy working with customers and have a good understanding of what great customer service looks like. This role is the face of our library branches, and the ability to have empathy and patience with our patrons is a key attribute to achieving authentic connections with our community and helping our patrons achieve what they need. This could be as simple as helping someone borrow a book, to providing IT support and helping someone on a computer; for example, to print their resume.

Our library programs and services are extensive, and our team is the key to promoting what our libraries have to offer. Your ability to be outcome focused and look for opportunities to promote and educate our patrons on what they may be looking for. Sometimes what they ask for - “I’m looking for coding books for my child” - may just be the start of a further conversation - “are you aware that we run regular coding club program sessions”.

These roles will also be required to work weekends and weekday evenings.

You will deliver

• Exceptional customer service and support to the Library and their patrons
• An outcome driven approach to problem solving
• A passion to support the community
• Proactive promotion, support, and delivery of the library’s range of programs and services
• A variety of levels of support to many different and diverse groups within the community

You will bring

• Demonstrated understanding of the role and value of the Library to the community
• Demonstrated experience in delivering exceptional Customer Service
• A high level of communication skills, both written and verbal
• Proven ability to work in an integrated team in a customer facing environment
• Confidence and enthusiasm, the resilience to continue to create positive experience during a range of unique circumstances
• A positive, curious and flexible attitude with a continuous improvement and professional development mindset

What’s next?

If you think this role might be for you, we want to hear from you. Please apply by following the links and sending us a cover letter and your resume.

Your cover letter must include how you would respond in the following scenarios:

• A small group of teens are hanging out in the library after school and having fun, talking loudly. Another customer approaches you and complains that the teens are too noisy and should be studying. How do you manage this situation?
• A customer who has English as a second language comes to the desk indicating that they want you to fill out a passport application for them on one of the public PCs. How would you help them?
• You arrive for your shift and notice that there are 5 trolleys of books out on the floor to put away and the returns are also overflowing. You notice that the other 2 staff on duty are quietly chatting down the back of the library. What would you do in this situation?

To find out more about the role, please contact (03) 8734 8999 and ask to speak to one of our Library Coordinators.

Applications will be accepted until 11:59pm Sunday, 12 May 2024 | Apply for Opportunity

Wyndham City Council is proud to be an equal opportunity employer, committed to creating safe and inclusive environments where everyone can grow and succeed.

Additional Information

• Employee Status: Casual
• Schedule: Casual
• Position Description: PD Current - City Life - LCL - Library Customer Service Officer

Senior Coordinator Library Operations and Customer Experience

Permanent role | Darwin, Australia | Reference: 6589025

• $112,855.03 per year plus 11% superannuation
• Based at Casuarina library - free parking!
• Working across 4 locations throughout Darwin

About the Opportunity

As a key member of the Library & Family Service team, this position will be required to coordinate an integrated library service across four service points: Casuarina, Darwin City, Nightcliff, and Karama Libraries. This position will be lead, manage, and motivate the Operations & Customer Experience Team, ensuring that customers are provided with a consistent, proactive and responsive customer service experience.

The successful applicant will act as the ultimate customer advocate, viewing the Library Service through the customer’s lens and continually working towards service improvements, impressive outcomes and value for money.

The successful applicant will be required to use their strong knowledge of community engagement principles and practices and, regularly seek community feedback on services and implement continuous improvements to offered services.  

This position will oversee the management of library budgets to ensure the provision of services that meet community needs is required. Additionally, the successful applicant will be required to analyse, investigate, and resolve complex and sensitive issues and where needed escalated complaints to the Executive Manager Library & Family Services.

If you have more enquiries, please read full position description on our career page:  jobs.darwin.nt.gov.au or contact Stacey Rosser on 0478 483 339.

The vacancy closes on 20 May 2024

We are looking forward to receiving your application if you are a direct applicant. Please note that we are not working with recruitment agencies for this position.

The City of Darwin is an equal opportunity employer. All qualified applicants will receive equal consideration for employment. We encourage people of Aboriginal and Torres Strait Islander background to apply.

As part of Council's recruitment process, applicants may be required to undergo pre-employment assessments, such as a Medical Assessment, National Police Check and Psychometric Assessment.

Apply Now | Download PD

Manager - Library Services

• Salary: $146,157 to $184,289 p.a. plus 11% Super
• Permanent/Full Time with Leaseback Vehicle/Allowance Available
• Relocation assistance may be available

About Shoalhaven City Council

Shoalhaven City Council is a dynamic organisation serving a large and diverse community; limitless opportunity exists for an exciting and rewarding career. The Shoalhaven is located just 2 hours from Sydney and 2.5 hours from Canberra. The Shoalhaven is home to 104,000 people and comprises of 49 unique towns and villages. It is a place of great natural beauty and offers an enviable lifestyle and positive work-life balance.

About the role
Reporting directly to the Director - City Lifestyles, the focus of this position is:

• Responsible for the strategic leadership and management of Shoalhaven Libraries and the Ulladulla Civic Centre as a dynamic and proactive team providing services to the community consistent with Council's objectives, vision and core values. 
• Provide support and expert advice and information in this area to the City Lifestyles Director
• To expand and grow activities by providing programs and services that are friendly, professionally presented and delivered, attractive, current to community expectations and industry trends and comparative to other regional library services
• To perform the role of the Cooperative Library Manager for the South Coast Cooperative Libraries.

Skills and experience 
To be successful in the position, you will possess:

• Degree majoring in Library and information Science which qualifies for Associate (Professional) Membership of the Australian Library and Information Association
• Extensive experience in a senior management role in the library services field
• Class C Driver's Licence
• Proof of Australian residency or citizenship, or authority to work in Australia (visa)
• A current NSW Working With Children Check (WWCC)

Recruitment Process 

Advertisement - Monday, 6 May to Sunday, 26 May 2024 (3 weeks)

Shortlisting - Monday, 27 May to Friday, 31 May 2024 (1 week)

Pre-screening - Monday, 3 June to Friday, 7 June 2024 (1 week)

Interviews/Practical Assessment - Tuesday, 11 June to Friday, 21 June 2024 (Monday 10th June Public Holiday)

Personality (DISC) Assessment & Background Checks - Monday, 24 June to Friday, 28 June 2024 (1 week)

How to apply
You will be required to submit an online application by attaching your resume and cover letter (please ensure you submit in Word or PDF format) and respond to questions regarding general information about you.

In addition, you will be required to demonstrate how you satisfy the requirements of the position by answering the below questions relevant to the essential criteria as outlined in the job advertisement. 

For more information on the application process, please visit how to apply on Councils website.

Previous applicants do not need to reapply as your application will be considered in the next round of recruitment.

1. At Shoalhaven City Council our corporate core values are: Collaboration, Adaptability, Integrity and Respect. Please choose one value and advise how you have enacted this value in a professional setting.
2. Please list the relevant qualifications and experience you hold.
3. What is your greatest professional achievement?
4. What is your management style?
5. This position requires an NSW Working With Children Check (WWCC), please provide your Working With Children Check number.

Please refer to the Candidate Information Pack for all details about the role. 

Contact:  Jane Lewis – Director – City Lifestyles - (02) 4429 3333

Applications Close: Sunday, 26 May 2024 (at Midnight) | APPLY

Shoalhaven City Council is an equal opportunity employer committed to embracing diversity and inclusion, and encourages applications from people of all ages, abilities, and backgrounds.

When your application has been submitted completely, you will receive a confirmation email.

Library Officer

Community Development | Perth Metropolitan

Closing date: 10/05/2024

About Us

The City’s Community Development Directorate provides a broad range of facilities, services, projects, and events that directly impact the daily lives of our 224,000 residents and visitors.

The Directorate works to develop safe and vibrant places and deliver services and facilities to support a community that is healthy, welcoming and thriving.

Our Stirling Libraries team have been helping the community through education, entertainment, enriching family life and bringing people together irrespective of age, background, or gender.  The City’s Libraries deliver a variety of programs and services for all ages focusing on literacy, lifelong learning, and digital literacy.

About the Position

Our team are looking to recruit Library Officers to fill permanent full-time and part-time positions at Dianella, Mirrabooka and Osborne Libraries. Applicants seeking casual positions are encouraged to apply. To join our team, you will need to demonstrate outstanding customer service skills and a genuine interest in the provision of public library services.

Experience in a customer service position coupled with strong communication skills is essential.

If you think you’ve got what it takes to be a part of Team Stirling, you’ll share our commitment to enhancing choice, opportunity, and prosperity for our community by:

• Providing an excellent level of service to community members.
• Being an enthusiastic team member with strong interpersonal skills.
• Using high level organisational and time management skills.
• Maintaining strong digital literacy skills and the ability to problem solve to meet customer needs.

For further information, please refer to the PDF copies of position description and rosters. 

What We Offer

The City offers some great benefits including flexibility in when and where you work to ensure a work-life balance. You will also enjoy a range of other benefits including:

• Free parking and easy public transport access
• Free onsite fitness facilities and end of journey facilities
• Superannuation matching of up to 6%
• Professional development opportunities, including training, memberships, and study assistance
• Excellent leave entitlements including annual leave loading and the ability to purchase up to an additional 4 weeks’ annual leave per year
• 50% discount on gym memberships at our Stirling leisure centres
• Amazing in-house employee canteen
• Up to 10 weeks paid parental leave
• Employee health and wellness program and initiatives including yearly flu vaccinations
• Access to our Employee Assistance Program (EAP) for you and your family
• Generous study assistance
• Active social club
• Employee recognition program
• Novated Leasing (where applicable)

Level 2/3 Inside Workforce Agreement positions, attracting a salary range of $60,365.39 - $67,169.33 pro rata per annum plus superannuation.

To be eligible to work for us, you need to provide, or have ability obtain a:

• A copy of Australian driving licence
• National Police Clearance (valid within the last 3 months)
• Pre-Employment Medical and DAS clearance
• The right to work in Australia

More about the City

The City of Stirling is a diverse and thriving local government in Western Australia, with over 223,000 residents, spanning 30 suburbs, the City is a cosmopolitan, multicultural and economic hub.

With over 1,400 employees, the City embraces its diverse workforce by supporting work-life balance and offering opportunities for progression and development. Here at City of Stirling we celebrate and support inclusion and diversity.

We acknowledge the traditional custodians of the City of Stirling, the Wadjak People of the Nyoongar Nation, and the Aboriginal and Torres Strait Islander peoples of Australia. We will act with compassion and respect towards all people and value people of all abilities, ages, religions, faiths, sexualities, gender identity and cultural backgrounds.

How to Apply

www.stirling.wa.gov.au/employment

If you’re interested in this position, we want to hear from you so click ‘Apply’ now. If you have any questions about the position, please contact Viv Barton | 08 9205 8593 

Applications close 6pm on 10 May 2024, however please be aware that we may commence interviewing of candidates prior to the closing date. We encourage you to apply now.

Attachments:
- Library Officer Rosters 20240502.pdf
- Position Description Library Officer 20240423 .pdf

Application Form available for download under Document\s above

APPLY

Library Community Engagement Coordinator

Job No: VNA567 | Location: Kooyong

• 12 Month Contract - 0.5FTE
• Kooyong Location with Work from Home Flexibility
• Base Salary = $82,043 pro rata + Superannuation with Salary Packaging up to $15.9k

About Us

Join an organisation committed to making a positive difference in the lives of others.

As a Vision Australia employee, you are part of a team committed to supporting people who are blind or have low vision to live the life they choose and striving for their inclusion in all areas of society.

We listen to our more than 35,000 clients, building our services around their needs and aspirations. Similarly, we trust our workforce to use their best judgement to achieve positive, measurable outcomes.

As a trusted pillar of the community, Vision Australia has been supporting people who are blind or have low vision for more than 150 years.

About the Opportunity

As our Library Community Engagement Coordinator, you will develop, coordinate and supervise innovative community engagement activities and communications to promote the Vision Australia Library, support retention and increase engagement of active library members, and to enhance the member experience. . In this role you will also:

• Developing and implementing comprehensive strategies, project briefs and programs for member engagement and service-wide promotion, as per the 2024 Community Engagement Plan.
• Identifying user personas and mapping customer journeys to highlight gaps in member experience across all touch points, interactions, transactions and engagement, as well as delivering strategies for effective member engagement, user experience and growth.
• Collaborating with internal stakeholders such as service delivery, product management, business performance, technology development, marketing and communication, and service design.  
• Coordinating business processes and policy improvement, ensuring seamless member experience and meaningful community engagement.

View the Position Description for this role

About You

• Minimum requirement is a professional degree in marketing and communications or librarianship
• Experience in networking, building internal and external partnerships and stakeholder management.
• Experience in designing and hosting successful community engagement events.
• Skills in using and promoting services via social media, particularly X and Facebook.

Benefits of Working at Vision Australia

• Flexible working hours available to suit your needs
• Annual salary review to ensure your pay is in-line with the market rates
• Easy-to-access location
• Professional development opportunities and micro-learning sessions available for all staff

Contact

If you have any questions about the role please contact the hiring manager, Sarah Bloedorn.

To Apply

If this sounds like a great fit for you then please complete our online application.

APPLY HERE

Applications should consist of a full resume and a cover letter. Please note that PDF documents are not accepted for accessibility reasons. If you require any support or considerations with the application process, please reach out to People and Culture or the above hiring manager.

For more information about working at Vision Australia, please visit our Careers page.

We are committed to ensuring an inclusive culture, and value diversity and all abilities. We highly encourage applications from candidates who are blind or have low vision and from those who identify as Aboriginal or Torres Strait Islander.